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    9 jobs found in Etobicoke, Ontario

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      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is presently looking for a dynamic individual to fill a permanent full- time position as an Aircraft Support Equipment Mechanic. The ASE maintenance professional should have the following skill sets:Knowledge of drivetrains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Qualifications QualificationsMandatory Covid-19 Vaccination Required High School diploma.Must have 310S, 310T, OR Red SealMillwright 433A license is also acceptedValid Automotive Service Technician, Commercial Transport Mechanic or Heavy-Duty Mechanic trades certification.Inter-Provincial Red Seal.A minimum of five (5) years’ experience in the trade.Able to successfully pass the pre-employment qualifying exam. Ability to pass security clearance and obtain the Restricted area identity card (RAIC). Please refer to Transport Canada site for more detailsEmployees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Propane Fuel Systems certificates/licenses.Automotive Inspection certificate/licenses.Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm) but will also consider experience in Farm or Heavy Industrial equipment.Current security clearanceLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is presently looking for a dynamic individual to fill a permanent full- time position as an Aircraft Support Equipment Mechanic. The ASE maintenance professional should have the following skill sets:Knowledge of drivetrains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Qualifications QualificationsMandatory Covid-19 Vaccination Required High School diploma.Must have 310S, 310T, OR Red SealMillwright 433A license is also acceptedValid Automotive Service Technician, Commercial Transport Mechanic or Heavy-Duty Mechanic trades certification.Inter-Provincial Red Seal.A minimum of five (5) years’ experience in the trade.Able to successfully pass the pre-employment qualifying exam. Ability to pass security clearance and obtain the Restricted area identity card (RAIC). Please refer to Transport Canada site for more detailsEmployees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Propane Fuel Systems certificates/licenses.Automotive Inspection certificate/licenses.Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm) but will also consider experience in Farm or Heavy Industrial equipment.Current security clearanceLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Toronto, Ontario
      • Permanent
      Description  Ramp Agent (Station Attendant) Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  Air Canada, recently ranked Best Airline in North America, is currently looking for Ramp Agents (Station Attendants) to join our ground handling team at the Winnipeg Airport.   We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agents (Station Attendants) play a key role in ensuring that the aircraft are ready for a secure and on-time departure.  Permanent full-time employment is 40 hours per week, and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salaries are $16.60/hr for the Part Time position and $17.75/hr for the Full Time position as per the collective agreement   Additionally, shift premiums will apply as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00. Competitive benefits and travel privileges accessing Air Canada’s extensive global network.   Responsibilities: Drive and operate ramp-servicing vehicles and equipment. Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage. On-load/off-load cargo and passenger baggage. Please take 2 minutes to watch the following videos with more information about the Ramp Agent (Station Attendant) role:  https://youtu.be/4yGhZukonN8 https://www.youtube.com/watch?v=TM6wgd0TOpc&list=PL361KjVt-YbJVhmnZXRmugI6h19HHqGYd&index=3  Qualifications Mandatory Covid-19 Vaccination Required Available for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays.  Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms). Willingness to work under various climatic conditions. Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times. Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months. Possess a valid driver’s license. Available to attend a 2-4 weeks full time paid mandatory training. Pass security clearance and obtain the Transport Canada security card. Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic requirements Based on equal qualifications, preference will be given to bilingual candidates Diversity and inclusion:  Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      Description  Ramp Agent (Station Attendant) Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  Air Canada, recently ranked Best Airline in North America, is currently looking for Ramp Agents (Station Attendants) to join our ground handling team at the Winnipeg Airport.   We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agents (Station Attendants) play a key role in ensuring that the aircraft are ready for a secure and on-time departure.  Permanent full-time employment is 40 hours per week, and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salaries are $16.60/hr for the Part Time position and $17.75/hr for the Full Time position as per the collective agreement   Additionally, shift premiums will apply as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00. Competitive benefits and travel privileges accessing Air Canada’s extensive global network.   Responsibilities: Drive and operate ramp-servicing vehicles and equipment. Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage. On-load/off-load cargo and passenger baggage. Please take 2 minutes to watch the following videos with more information about the Ramp Agent (Station Attendant) role:  https://youtu.be/4yGhZukonN8 https://www.youtube.com/watch?v=TM6wgd0TOpc&list=PL361KjVt-YbJVhmnZXRmugI6h19HHqGYd&index=3  Qualifications Mandatory Covid-19 Vaccination Required Available for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays.  Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms). Willingness to work under various climatic conditions. Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times. Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months. Possess a valid driver’s license. Available to attend a 2-4 weeks full time paid mandatory training. Pass security clearance and obtain the Transport Canada security card. Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic requirements Based on equal qualifications, preference will be given to bilingual candidates Diversity and inclusion:  Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director, CX Business Transformation, the Manager, CX Governance is an integral member of the Business Transformation project. Elevating the Customer Experience (ECX) is a corporate-wide program where Air Canada seeks to refocus on CX as it builds for a post-pandemic future. The incumbent is responsible for the governance of the Disruption (irregular operations) plan specifically and serves as a sounding board for ideas and strategy. Responsibilities:Ensures there is a real, credible, and detailed build plan that will allow the team to achieve objectives/features within each laneProvides support to the Director, CX Business Transformation; specifically, serves as a sounding board for ideas and strategyDevelops and executes on the governance modelEnsure all corporate support mechanisms (like budgets, AFCs, contracts, SP coordination, etc.) are leveraged when neededBuilds PowerPoint decks and other content to be shared at various Executive report-outsManages the project timeline and roadmap as well as team scheduleEmbeds successful change management approaches throughout the operationBuilds and nurtures key relationships within the company to ensure relevance and credibility of projectAssists in the planning of project team resourcing by identifying required roles and best fitStrengthens the current culture using methods that focus on safety and the customer while supporting Air Canada’s Flight PathCommunicates regularly and broadly across the organization, from the front line through to executive management, in order to mobilize engagement, enthusiasm, knowledge, and alignment of key initiativesSeeks input, contribution, and alignment from key stakeholders from around the organization in the generation of new product ideas and proposalsLeads and drives successful implementation of key initiatives, from beginning to end and ensure the implemented initiatives are set up to be properly sustainedManages research activities as required Ensures Safety, Security and Service standards are built into plan, practiced consistently and monitored, including Emergency Response and Environmental Plans Becomes a key stakeholder in Air Canada’s top ten global airline visionQualifications University degree or equivalent experiencePMP certification an assetKnowledge of Air Canada operation, processes, and people or project management knowledge in customer experience realmAbility to build and manage relationships to drive resultsResults oriented and experience managing timelines and multiple simultaneous tasksOpen-minded and willing to work in unfamiliar territory to lead transformational changeAbility to thrive in fast moving and highly complex environmentsExcellent interpersonal communicationStrong and disciplined management skillsBilingualism an assetConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director, CX Business Transformation, the Manager, CX Governance is an integral member of the Business Transformation project. Elevating the Customer Experience (ECX) is a corporate-wide program where Air Canada seeks to refocus on CX as it builds for a post-pandemic future. The incumbent is responsible for the governance of the Disruption (irregular operations) plan specifically and serves as a sounding board for ideas and strategy. Responsibilities:Ensures there is a real, credible, and detailed build plan that will allow the team to achieve objectives/features within each laneProvides support to the Director, CX Business Transformation; specifically, serves as a sounding board for ideas and strategyDevelops and executes on the governance modelEnsure all corporate support mechanisms (like budgets, AFCs, contracts, SP coordination, etc.) are leveraged when neededBuilds PowerPoint decks and other content to be shared at various Executive report-outsManages the project timeline and roadmap as well as team scheduleEmbeds successful change management approaches throughout the operationBuilds and nurtures key relationships within the company to ensure relevance and credibility of projectAssists in the planning of project team resourcing by identifying required roles and best fitStrengthens the current culture using methods that focus on safety and the customer while supporting Air Canada’s Flight PathCommunicates regularly and broadly across the organization, from the front line through to executive management, in order to mobilize engagement, enthusiasm, knowledge, and alignment of key initiativesSeeks input, contribution, and alignment from key stakeholders from around the organization in the generation of new product ideas and proposalsLeads and drives successful implementation of key initiatives, from beginning to end and ensure the implemented initiatives are set up to be properly sustainedManages research activities as required Ensures Safety, Security and Service standards are built into plan, practiced consistently and monitored, including Emergency Response and Environmental Plans Becomes a key stakeholder in Air Canada’s top ten global airline visionQualifications University degree or equivalent experiencePMP certification an assetKnowledge of Air Canada operation, processes, and people or project management knowledge in customer experience realmAbility to build and manage relationships to drive resultsResults oriented and experience managing timelines and multiple simultaneous tasksOpen-minded and willing to work in unfamiliar territory to lead transformational changeAbility to thrive in fast moving and highly complex environmentsExcellent interpersonal communicationStrong and disciplined management skillsBilingualism an assetConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Creative design and development of digital content for E-Learning, supporting Customer Service Corporate Training. Digital Artists with Strong conceptual and problem-solving abilitiesDesigns and creates animations, videos, original graphics and vector artwork for use in E-LearningAssists team with E-Learning content integration and quality assuranceJuggles multiple projects while effectively managing timelinesParticipates in presentations to internal clientsMaintains proficiencies in industry standard authoring software (see Business Knowledge/Experience) Supports the maintenance of existing online learning contentAssists with the implementation and launch of online training initiatives Conducts measurement and evaluation of training where required Qualifications Excellent knowledge of industry standard digital asset creation tools, including but not limited to: Adobe Creative Suite (specifically): Illustrator CCPhotoshop CCAfter Effects CC Premiere CCAnimate CCStrong video editing and motion graphic design skills preferredKnowledge of 3D model development an asset Knowledge of E-Learning authoring tools and development frameworks an assetKnowledge of HTML5, CSS, Java or other scripting languages an asset Advanced research, analysis and interpretive skills Demonstrated commitment to customer service Online portfolio or PDF of work samples Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Creative design and development of digital content for E-Learning, supporting Customer Service Corporate Training. Digital Artists with Strong conceptual and problem-solving abilitiesDesigns and creates animations, videos, original graphics and vector artwork for use in E-LearningAssists team with E-Learning content integration and quality assuranceJuggles multiple projects while effectively managing timelinesParticipates in presentations to internal clientsMaintains proficiencies in industry standard authoring software (see Business Knowledge/Experience) Supports the maintenance of existing online learning contentAssists with the implementation and launch of online training initiatives Conducts measurement and evaluation of training where required Qualifications Excellent knowledge of industry standard digital asset creation tools, including but not limited to: Adobe Creative Suite (specifically): Illustrator CCPhotoshop CCAfter Effects CC Premiere CCAnimate CCStrong video editing and motion graphic design skills preferredKnowledge of 3D model development an asset Knowledge of E-Learning authoring tools and development frameworks an assetKnowledge of HTML5, CSS, Java or other scripting languages an asset Advanced research, analysis and interpretive skills Demonstrated commitment to customer service Online portfolio or PDF of work samples Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Toronto, Ontario
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. In anticipation of future openings.  Air Canada, recently ranked Best Airline in North America, is looking for Cabin Service Cleaning Attendants to join our ground handling team at the Toronto Pearson International Airport. Whether providing an aircraft cabin with equipment and cabin servicing supplies or cleaning the interior of an aircraft, our Cabin Service and Cleaning Attendants play an important role in ensuring that our aircraft are ready for a secure and on-time departure.  Permanent full-time employment is 40 hours per week. The current salary is $15.20/hr as per collective agreement. In addition, Air Canada offers a wide range of benefits to its employees, including medical insurance, travel privileges, and a profit sharing plan. Job Description: Equipping  the aircraft cabin for flight according to specifications with equipment and cabin servicing supplies.Cleaning interior of aircraft. Stocking the vehicles used in the grooming function. Stocking and cleaning of the cabin "make-up" rooms and area. Stocking and maintaining cabin services kit and other associated duties. Please take 2 minutes to watch the following video with more information about the Cabin Service and Cleaning Attendant role: https://youtu.be/4yGhZukonN8Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021Team player.Previous janitorial experience a definite asset. Available for shift work - early mornings, evenings, midnights, weekends and holidays. Able to lift heavy objects. Capacity to work within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Conditions of Employment: Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months. Eligible candidates must be eligible to work in Canada, possessing a valid driver's license and be available to attend full time training (attendance is mandatory). Candidates must also pass security clearance and obtain the Transport Canada security card (MOT). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion  Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.  As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.  Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. In anticipation of future openings.  Air Canada, recently ranked Best Airline in North America, is looking for Cabin Service Cleaning Attendants to join our ground handling team at the Toronto Pearson International Airport. Whether providing an aircraft cabin with equipment and cabin servicing supplies or cleaning the interior of an aircraft, our Cabin Service and Cleaning Attendants play an important role in ensuring that our aircraft are ready for a secure and on-time departure.  Permanent full-time employment is 40 hours per week. The current salary is $15.20/hr as per collective agreement. In addition, Air Canada offers a wide range of benefits to its employees, including medical insurance, travel privileges, and a profit sharing plan. Job Description: Equipping  the aircraft cabin for flight according to specifications with equipment and cabin servicing supplies.Cleaning interior of aircraft. Stocking the vehicles used in the grooming function. Stocking and cleaning of the cabin "make-up" rooms and area. Stocking and maintaining cabin services kit and other associated duties. Please take 2 minutes to watch the following video with more information about the Cabin Service and Cleaning Attendant role: https://youtu.be/4yGhZukonN8Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021Team player.Previous janitorial experience a definite asset. Available for shift work - early mornings, evenings, midnights, weekends and holidays. Able to lift heavy objects. Capacity to work within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Conditions of Employment: Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months. Eligible candidates must be eligible to work in Canada, possessing a valid driver's license and be available to attend full time training (attendance is mandatory). Candidates must also pass security clearance and obtain the Transport Canada security card (MOT). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion  Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.  As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.  Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. We are seeking enthusiastic detail oriented individuals to fill a vacancy which exists for a MOC Fleet Coordinator in Maintenance Operations Control. Reporting to the Shift Manager, Maintenance Operations Controller is responsible for all aspects related to the technical Dispatch of Air Canada aircraft in compliance with the MCM (Maintenance Control Manual).Guides and directs AC, contracted maintenance organizations and flight crews to ensure compliance with AC maintenance requirements, maximum serviceability of aircraft, on time performance and aircraft utilization in accordance with the AC Control ManualManage the technical dispatch of all AC and customer aircraft in conformance with applicable standards of Airworthiness. Coordinating necessary day of flight maintenance activities at line stations and providing technical assistance, including trouble shooting instructions for the rectification of defects (including the managing of repeat defects).Act as the focal point of contact for all Line Maintenance activities on around-theclock basis including irregular (IROPS) and emergency operations. . Communicating any aircraft operational restrictions to Flight Dispatch and Systems Operations Control (SOC).Be responsible for the control of all MELs affected on the fleetContinuously update the shift manager and other senior management (as needed), on the operational status of the fleet.Stay current with all technical and regulatory training required to function in the assigned role.Qualifications Mandatory Covid-19 Vaccination Required Possess an A.M.E. M2 or E License with active endorsements on any aircraft type in the Air Canada fleetProven knowledge of regulatory programs/agencies (Maintenance Control Manual, Transport Canada, FAA). Willingness to work shifts and at times extended hours. Demonstrate strong interpersonal skills and ability for teamwork. Strong analytical and problem-solving skills. Excellent English communication skills both (oral & written). Ability to deal effectively with internal/external customers. Demonstrate leadership skills. Sound judgment and strong sense of initiative in taking appropriate actions. Ability to provide direction and clear instructions on technical matters.Ability to work with minimum supervision. External or internal management development. Computer skills (Word, E-Mail, Excel, Windows).Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. We are seeking enthusiastic detail oriented individuals to fill a vacancy which exists for a MOC Fleet Coordinator in Maintenance Operations Control. Reporting to the Shift Manager, Maintenance Operations Controller is responsible for all aspects related to the technical Dispatch of Air Canada aircraft in compliance with the MCM (Maintenance Control Manual).Guides and directs AC, contracted maintenance organizations and flight crews to ensure compliance with AC maintenance requirements, maximum serviceability of aircraft, on time performance and aircraft utilization in accordance with the AC Control ManualManage the technical dispatch of all AC and customer aircraft in conformance with applicable standards of Airworthiness. Coordinating necessary day of flight maintenance activities at line stations and providing technical assistance, including trouble shooting instructions for the rectification of defects (including the managing of repeat defects).Act as the focal point of contact for all Line Maintenance activities on around-theclock basis including irregular (IROPS) and emergency operations. . Communicating any aircraft operational restrictions to Flight Dispatch and Systems Operations Control (SOC).Be responsible for the control of all MELs affected on the fleetContinuously update the shift manager and other senior management (as needed), on the operational status of the fleet.Stay current with all technical and regulatory training required to function in the assigned role.Qualifications Mandatory Covid-19 Vaccination Required Possess an A.M.E. M2 or E License with active endorsements on any aircraft type in the Air Canada fleetProven knowledge of regulatory programs/agencies (Maintenance Control Manual, Transport Canada, FAA). Willingness to work shifts and at times extended hours. Demonstrate strong interpersonal skills and ability for teamwork. Strong analytical and problem-solving skills. Excellent English communication skills both (oral & written). Ability to deal effectively with internal/external customers. Demonstrate leadership skills. Sound judgment and strong sense of initiative in taking appropriate actions. Ability to provide direction and clear instructions on technical matters.Ability to work with minimum supervision. External or internal management development. Computer skills (Word, E-Mail, Excel, Windows).Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Toronto, Ontario
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is currently looking for Station Attendants to join our ground handling team at the Toronto Pearson International Airport, Toronto.  We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agent play a key role in ensuring that the aircraft are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week, and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salaries are $16.60/hr for the Part Time position and $17.75/hr for the Full Time position as per the collective agreement   Additionally, shift premiums will apply as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00. Responsibilities:Drive and operate ramp-servicing vehicles and equipment.Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage.On-load/off-load cargo and passenger baggage.Safely and efficiently handle all cargo/mail through our facilitiesTransfer cargo/mail to and from our aircraftsPlease take 2 minutes to watch the following videos with more information about the Ramp Agent (Station Attendant) role: https://youtu.be/4yGhZukonN8 https://www.youtube.com/watch?v=TM6wgd0TOpc&list=PL361KjVt-YbJVhmnZXRmugI6h19HHqGYd&index=3 Qualifications Mandatory Covid-19 Vaccination RequiredAvailable for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays. Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms)Must pass forklift training and maintain forklift operator licenseWillingness to work under various climatic conditions.Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times.Eligible to work in Canada.Possess a valid driver’s license.Available to attend a 2-4 weeks full time mandatory training.Pass security clearance and obtain the Transport Canada security card.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements: Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is currently looking for Station Attendants to join our ground handling team at the Toronto Pearson International Airport, Toronto.  We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agent play a key role in ensuring that the aircraft are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week, and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salaries are $16.60/hr for the Part Time position and $17.75/hr for the Full Time position as per the collective agreement   Additionally, shift premiums will apply as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00. Responsibilities:Drive and operate ramp-servicing vehicles and equipment.Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage.On-load/off-load cargo and passenger baggage.Safely and efficiently handle all cargo/mail through our facilitiesTransfer cargo/mail to and from our aircraftsPlease take 2 minutes to watch the following videos with more information about the Ramp Agent (Station Attendant) role: https://youtu.be/4yGhZukonN8 https://www.youtube.com/watch?v=TM6wgd0TOpc&list=PL361KjVt-YbJVhmnZXRmugI6h19HHqGYd&index=3 Qualifications Mandatory Covid-19 Vaccination RequiredAvailable for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays. Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms)Must pass forklift training and maintain forklift operator licenseWillingness to work under various climatic conditions.Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times.Eligible to work in Canada.Possess a valid driver’s license.Available to attend a 2-4 weeks full time mandatory training.Pass security clearance and obtain the Transport Canada security card.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements: Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the General Manager, Customer Service, The Network Support Manager - Cargo will work in close collaboration with Flight Revenue Managers and the Central Capacity team to oversee and orchestrate the optimal build and movement of cargo in a specific region. Working within our Customer Service department, this critical and impartial role will balance commercial requirements, customer needs as well as operational efficiency.  Responsibilities include: Oversee inventories for specific regions and direct local freight planners on established priority lists; adjust as new information is received.Implement long and short-term capacity planning requirements as directed by the centralized Capacity / Flight Revenue Management teams (responsible for freight less than 24 hours to departure). Provide strong leadership and guide local planners on requirements, recovery actions and critical shipment oversight. Engage and build strong relationships with local cargo teams and provide guidance/feedback to local management on planning performance related matters. Responsible to ensure the execution of cargo critical oversight lists for each region and proactively communicate with regional Sales managers and/or executives on the status of their sensitive shipments. Be a point of contact for Executives and regional Commercial teams to ensure critical freight moves as booked. Liaise and work with Manager, Cargo Customer Success to implement and maintain effective oversight on customer escalations and must ride freight. Conduct effective cargo inventory management to maximize the uplift of flights, load factors and minimize inventories on hand. Work with local cargo offices to provide instructions for freight planning and loading.Monitor freight build and planning processes to ensure flight maximization and provide instructions for freight planning and loading. Oversee and coordinate the rebooking process for freight that does not move as booked or needs special recovery actions. Responsible to create a sense of ownership and close collaboration across the workforce, so that planning employees feel empowered to use their judgement and experience to make sound decisions.Maintains current and accurate product knowledge and policies while staying in close communication with HDQ for changes and recommendations.Maintains current understanding of capacity planning requirements as well as operational fundamentals to understand the process flows for Cargo. Develops and maintains strong relationships with commercial and operational teams.Engages company executive involvement with customer management (i.e customer service escalations).Works closely with Customer Success team to ensure customer satisfaction & problem resolution.Qualifications University degree or equivalent. 5+ years of relevant experience in airline operations; Cargo, Airports or Customer ServiceKnowledge and/or understanding of Cargo operations including load planning an asset. Commercial or Operational background is an asset.  Strong Customer focus with the ability to work under pressure, handle stressful situations and maintain flexibility. Ability to influence, convince and create mutually acceptable solutions in the context of irregular operations.  Must demonstrate significant achievements in specific quality areas and/or issues; proven superior communication and interpersonal skills, writing skills and leadership capabilities. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the General Manager, Customer Service, The Network Support Manager - Cargo will work in close collaboration with Flight Revenue Managers and the Central Capacity team to oversee and orchestrate the optimal build and movement of cargo in a specific region. Working within our Customer Service department, this critical and impartial role will balance commercial requirements, customer needs as well as operational efficiency.  Responsibilities include: Oversee inventories for specific regions and direct local freight planners on established priority lists; adjust as new information is received.Implement long and short-term capacity planning requirements as directed by the centralized Capacity / Flight Revenue Management teams (responsible for freight less than 24 hours to departure). Provide strong leadership and guide local planners on requirements, recovery actions and critical shipment oversight. Engage and build strong relationships with local cargo teams and provide guidance/feedback to local management on planning performance related matters. Responsible to ensure the execution of cargo critical oversight lists for each region and proactively communicate with regional Sales managers and/or executives on the status of their sensitive shipments. Be a point of contact for Executives and regional Commercial teams to ensure critical freight moves as booked. Liaise and work with Manager, Cargo Customer Success to implement and maintain effective oversight on customer escalations and must ride freight. Conduct effective cargo inventory management to maximize the uplift of flights, load factors and minimize inventories on hand. Work with local cargo offices to provide instructions for freight planning and loading.Monitor freight build and planning processes to ensure flight maximization and provide instructions for freight planning and loading. Oversee and coordinate the rebooking process for freight that does not move as booked or needs special recovery actions. Responsible to create a sense of ownership and close collaboration across the workforce, so that planning employees feel empowered to use their judgement and experience to make sound decisions.Maintains current and accurate product knowledge and policies while staying in close communication with HDQ for changes and recommendations.Maintains current understanding of capacity planning requirements as well as operational fundamentals to understand the process flows for Cargo. Develops and maintains strong relationships with commercial and operational teams.Engages company executive involvement with customer management (i.e customer service escalations).Works closely with Customer Success team to ensure customer satisfaction & problem resolution.Qualifications University degree or equivalent. 5+ years of relevant experience in airline operations; Cargo, Airports or Customer ServiceKnowledge and/or understanding of Cargo operations including load planning an asset. Commercial or Operational background is an asset.  Strong Customer focus with the ability to work under pressure, handle stressful situations and maintain flexibility. Ability to influence, convince and create mutually acceptable solutions in the context of irregular operations.  Must demonstrate significant achievements in specific quality areas and/or issues; proven superior communication and interpersonal skills, writing skills and leadership capabilities. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Plan, organize, manage and enhance Airport Customer Service functions for Cabin Environment Quality (cabin grooming).Effectively plan and delegate daily work assignments for the airports ground handling staff using airport automation tools.Work within a team to deploy unionized staff in a fast paced and dynamic airport environment. Effectively communicate to both internal and external stakeholders to achieve an excellence in customer service. Contribute to operational safety, a satisfying work environment, improved quality of service, and positive financial results for the station and the Corporation Co-ordinate operational activities with Leads.Monitor deployment of staff in co-ordination with Resource Manager and Lead as well as responsibility for the effective management & deployment of facility and equipment resources.Anticipate, identify, and resolve service and operational problems with a results-oriented approach to performance.Assume local leadership, as assigned, for specific local initiatives for process & performance improvement Report on audit performance (e.g. Investigate QA audit failures, initiate corrective action)Keep staff informed daily of operational requirements and changes Understand, interpret and communicate Key performance Indicators and associated station results, pertaining to operations, safety and customer satisfaction. Responsible for individual Performance Management, identification of developmental needs and management of under-performance by coaching, counselling and discipliningCommunicate policies, procedures and changes to staff.Ensure Service Standards are practised consistently.Foster and maintain optimal Union relations and recognize the Union’s leadershipParticipate in Management team decision making pertaining to station matters (e.g.: operations, labour relations, safety)Record information to measure the operational performance, including service and safety.Conduct various performance audits (e.g. QA pre-audits, security search audits)Responsible to co-ordinate with fellow CSM’s and Resource Managers at shift cross-over Identify, recommend and initiate enhancements and changes to processes and procedures to better support operational and service standardsUnderstand and communicate to staff information coming from various sources, such as Corporate, In-Flight Service, Marketing, Sales, to ensure potential impact to the operation is identified and acted uponQualifications Excellent interpersonal and problem solving skills. Recognized ability to work under pressure, handle stressful situations and maintain flexibility.Proven Leadership skills.Demonstrated interest and experience in serving the public.Strong commitment to teamwork.Excellent verbal and written communication skills.Ability to work day, evening, nights and weekend shifts. Personal Computer skills a definite asset.Completion of a Bachelor’s degree or academic equivalent is an asset.Ability to obtain security clearance in order to receive the Transport Canada Airport pass that will be required.Knowledge of airport processing and operations procedures an asset.Knowledge of Cabin Environment Quality standards and processes an asset.Traveling may be required at times. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Plan, organize, manage and enhance Airport Customer Service functions for Cabin Environment Quality (cabin grooming).Effectively plan and delegate daily work assignments for the airports ground handling staff using airport automation tools.Work within a team to deploy unionized staff in a fast paced and dynamic airport environment. Effectively communicate to both internal and external stakeholders to achieve an excellence in customer service. Contribute to operational safety, a satisfying work environment, improved quality of service, and positive financial results for the station and the Corporation Co-ordinate operational activities with Leads.Monitor deployment of staff in co-ordination with Resource Manager and Lead as well as responsibility for the effective management & deployment of facility and equipment resources.Anticipate, identify, and resolve service and operational problems with a results-oriented approach to performance.Assume local leadership, as assigned, for specific local initiatives for process & performance improvement Report on audit performance (e.g. Investigate QA audit failures, initiate corrective action)Keep staff informed daily of operational requirements and changes Understand, interpret and communicate Key performance Indicators and associated station results, pertaining to operations, safety and customer satisfaction. Responsible for individual Performance Management, identification of developmental needs and management of under-performance by coaching, counselling and discipliningCommunicate policies, procedures and changes to staff.Ensure Service Standards are practised consistently.Foster and maintain optimal Union relations and recognize the Union’s leadershipParticipate in Management team decision making pertaining to station matters (e.g.: operations, labour relations, safety)Record information to measure the operational performance, including service and safety.Conduct various performance audits (e.g. QA pre-audits, security search audits)Responsible to co-ordinate with fellow CSM’s and Resource Managers at shift cross-over Identify, recommend and initiate enhancements and changes to processes and procedures to better support operational and service standardsUnderstand and communicate to staff information coming from various sources, such as Corporate, In-Flight Service, Marketing, Sales, to ensure potential impact to the operation is identified and acted uponQualifications Excellent interpersonal and problem solving skills. Recognized ability to work under pressure, handle stressful situations and maintain flexibility.Proven Leadership skills.Demonstrated interest and experience in serving the public.Strong commitment to teamwork.Excellent verbal and written communication skills.Ability to work day, evening, nights and weekend shifts. Personal Computer skills a definite asset.Completion of a Bachelor’s degree or academic equivalent is an asset.Ability to obtain security clearance in order to receive the Transport Canada Airport pass that will be required.Knowledge of airport processing and operations procedures an asset.Knowledge of Cabin Environment Quality standards and processes an asset.Traveling may be required at times. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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