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    • Orangeville, Ontario
    • Permanent
    JOB DESCRIPTIONRandstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in TorontoDo you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 6thth, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Orangeville)When?- Training starts August 6th, 2021Hours of Operation:Monday - Sunday8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hourADVANTAGES- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!RESPONSIBILITIES- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQUALIFICATIONS- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SUMMARYBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Orangeville)Permanent and full time opportunity starting as of August 6th, 2021Monday - Sunday8 AM - 6 PM (rotational shifts)$20.50/hourMedical and Dental benefits from day 1!Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Customer Service Representative"SummaryBilingual Chargeback Analyst Starting as of August 6th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    JOB DESCRIPTIONRandstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in TorontoDo you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 6thth, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Orangeville)When?- Training starts August 6th, 2021Hours of Operation:Monday - Sunday8 AM - 6 PM (rotational shifts)Pay rate:$20.50/hourADVANTAGES- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!RESPONSIBILITIES- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQUALIFICATIONS- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SUMMARYBilingual Customer Service Representative (Financial Industry)Work from home (Must be in Orangeville)Permanent and full time opportunity starting as of August 6th, 2021Monday - Sunday8 AM - 6 PM (rotational shifts)$20.50/hourMedical and Dental benefits from day 1!Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and analyst experience - Opportunity to work in the financial industry- Great work culture & work/life balance- A premium benefits package including: medical, dental, vision, disability, an Employee Assistance Program and retirement savings with a company match.- Paid vacation.- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:1) apply directly on randstad.ca2) Email your interest and resume to yasameen.aljanabi@randstad.ca, please reference "Bilingual Customer Service Representative"SummaryBilingual Chargeback Analyst Starting as of August 6th 2021Monday-Friday from 8am to 6pm (rotational shifts)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Richmond Hill, Ontario
    • Permanent
    Are you passionate about customer service? Do you enjoy problem-solving? Are you a team player? Are you looking to build your career? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a third-party retail company located in Richmond Hill. This is a permanent full-time position, to find out more, read below.Start Date: Monday, August 9thType: Permanent Hours: Monday - Friday 9-5. No evenings or weekends!Salary:45k-47k based on experience Location: Richmond Hill - Work from Home!Equipment provided by the client Benefits + RSPsVacation + Sick days Annual BonusAdvantages- Permanent oppoturnity - Full-time hours, no evenings or weekends!- Competitive pay + annual bonus- Work from home!- Benefits 80% covered- RSP program- Vacation + sick days- 30% - 50% off discount on products- Room to grow and develop your career - Great team environment Responsibilities- Taking inbound calls, emails, and chat from customers - Provide customers with up to date product and service information - Update customers with stock, promotions, tracking and racing, and return policies- Returning customer calls when needed - Provide samples and quotes to new customers - Update customers profiles after each interaction - Ensure you are meeting targets and providing top notch serviceQualifications- College or University experience - Min 2 years of customer service experience in an office or call center setting- Excellent written and verbal communication in English and in French - French must be Quebecois French - Tech Savvy - Organized and driven personality - Team player - Someone who is looking for development SummaryIf you are interested, apply today!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Retail)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy problem-solving? Are you a team player? Are you looking to build your career? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a third-party retail company located in Richmond Hill. This is a permanent full-time position, to find out more, read below.Start Date: Monday, August 9thType: Permanent Hours: Monday - Friday 9-5. No evenings or weekends!Salary:45k-47k based on experience Location: Richmond Hill - Work from Home!Equipment provided by the client Benefits + RSPsVacation + Sick days Annual BonusAdvantages- Permanent oppoturnity - Full-time hours, no evenings or weekends!- Competitive pay + annual bonus- Work from home!- Benefits 80% covered- RSP program- Vacation + sick days- 30% - 50% off discount on products- Room to grow and develop your career - Great team environment Responsibilities- Taking inbound calls, emails, and chat from customers - Provide customers with up to date product and service information - Update customers with stock, promotions, tracking and racing, and return policies- Returning customer calls when needed - Provide samples and quotes to new customers - Update customers profiles after each interaction - Ensure you are meeting targets and providing top notch serviceQualifications- College or University experience - Min 2 years of customer service experience in an office or call center setting- Excellent written and verbal communication in English and in French - French must be Quebecois French - Tech Savvy - Organized and driven personality - Team player - Someone who is looking for development SummaryIf you are interested, apply today!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Retail)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Newmarket, Ontario
    • Permanent
    Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket or London area. This is a permanent, full time position. To find out more read below!Start Date: Friday, July 30thType: Permanent Hours of Operation: Monday - Friday 7 am - 11 pm. Saturday - Sunday 8 am - 5 pm (Rotational, Must work 1 Saturday a Month)Pay: $15.70 $1premium from 7pm - 11pmLocation: Newmarket OR LondonWork from home for the time beingEquipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Taking inbound calls from customers - Assist with any questions or concerns they may have - Provide product and service information - Update customers files after each interaction - Handle inbound and outbound calls, emails, and other channels of communication - Meet expectations on a regular basis from the client's end- Provide top-notch service on every call!Qualifications- Customer service experience is required- Call center experience is an asset - Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randsad.ca and mention "Customer Service Representative - Newmarket/London"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy problem-solving? Do you enjoy working in a fast-paced environment? Are you looking for an opportunity to start your career? Then we have the job for you!Randstad is looking for Customer Service Representatives to work for a Financial company in the Newmarket or London area. This is a permanent, full time position. To find out more read below!Start Date: Friday, July 30thType: Permanent Hours of Operation: Monday - Friday 7 am - 11 pm. Saturday - Sunday 8 am - 5 pm (Rotational, Must work 1 Saturday a Month)Pay: $15.70 $1premium from 7pm - 11pmLocation: Newmarket OR LondonWork from home for the time beingEquipment provided by the client BenefitsVacation + Sick Days Advantages- Permanent opportunity- Full-time hours - Evening premium!- Work from home - Equipment provided by the client - Benefits- Vacation days - Ability to grow and develop- Start your career!Responsibilities- Taking inbound calls from customers - Assist with any questions or concerns they may have - Provide product and service information - Update customers files after each interaction - Handle inbound and outbound calls, emails, and other channels of communication - Meet expectations on a regular basis from the client's end- Provide top-notch service on every call!Qualifications- Customer service experience is required- Call center experience is an asset - Clear communication both verbally and written - Problem-solving and conflict resolution skills - Goal-oriented- Team player - Tech Savvy SummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randsad.ca and mention "Customer Service Representative - Newmarket/London"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    Our Toronto team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career. Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team?Does a combination of sales and recruitment sound exciting for the next chapter in your career?Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a part of our recruiting team, you’ll interface with both clients and candidates for our Staffing division focusing on Call Centre and Customer Service. This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.Advantages- Permanent, full-time job- Competitive salary - Great bonus structure (Quarterly and Annually)- 3 weeks vacation to start - Great benefits plan (dental)- Annual wellness spending account - Great team environment - Room for growth and development Responsibilities- Manage market/industry mapping for your assigned Prospect portfolio- Growing and developing a client database through building client relationships, cold calling and client/prospect visits in a specific local territory- Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met- Strategizing with future clients, in order to develop their recruitment plans and expanding your reach within their organizations- Helping companies and candidates by matching the right people with the right jobsQualifications- 2-3 years of experience in sales and business development- Track record of demonstrated sales targets- Ability to build long-term and trusted business relationships- Excellent communication, problem-solving skills and team orientation- Computer and digital communication knowledge- Must have reliable transportation- This will start as a work from home position- Must have the discipline, habits and dedicated space to work from home successfullySummaryIf you are interested, apply now!Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the 2SLGBTQIA+ community.At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants. If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Our Toronto team is growing and we’re searching for a tenacious Account Manager who’s ready to tackle an exciting new chapter in their career. Do you possess an interpersonal savvy that allows you to develop lasting relationships with your clients & work team?Does a combination of sales and recruitment sound exciting for the next chapter in your career?Do you view a challenge as motivation rather than an obstacle? Are you the type of person who makes new friends everywhere you go?If you answered yes to the above questions, it sounds like you’ll fit right in at Randstad!As a part of our recruiting team, you’ll interface with both clients and candidates for our Staffing division focusing on Call Centre and Customer Service. This is a sales role that involves new business development and account management. To be successful, you’ll need to be results-driven and able to deftly balance competing demands.Advantages- Permanent, full-time job- Competitive salary - Great bonus structure (Quarterly and Annually)- 3 weeks vacation to start - Great benefits plan (dental)- Annual wellness spending account - Great team environment - Room for growth and development Responsibilities- Manage market/industry mapping for your assigned Prospect portfolio- Growing and developing a client database through building client relationships, cold calling and client/prospect visits in a specific local territory- Follow-up with clients & prospects to confirm that staffing plans and candidate needs are met- Strategizing with future clients, in order to develop their recruitment plans and expanding your reach within their organizations- Helping companies and candidates by matching the right people with the right jobsQualifications- 2-3 years of experience in sales and business development- Track record of demonstrated sales targets- Ability to build long-term and trusted business relationships- Excellent communication, problem-solving skills and team orientation- Computer and digital communication knowledge- Must have reliable transportation- This will start as a work from home position- Must have the discipline, habits and dedicated space to work from home successfullySummaryIf you are interested, apply now!Randstad Canada is committed to fostering a positive and progressive workforce reflective of the diversity of Canada. As a result, we strive to ensure that our internal policies, practices, and systems are free of barriers, emphasize the value of diversity and inclusion, and promote full participation to ensure dignity, respect, and equal access for all employees. We are dedicated to ensuring everyone has genuine, open and unhindered access to employment opportunities, free from any barriers, systemic or otherwise, especially people who are usually underrepresented in Canada’s workforce, including those who identify as women or gender non-conforming; Indigenous or Aboriginal Peoples (including those who identify as members of First Nations, Inuit and Métis); persons with disabilities (visible or invisible), and; members of visible minorities, racialized groups and the 2SLGBTQIA+ community.At Randstad Canada, we provide equitable treatment and accommodation to ensure barrier-free employment for everyone and want to ensure that our hiring and interview process meets the needs of all applicants. If you require an accommodation to make your application or interview experience a great one, please let us know by emailing accessibility@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Nepean, Ontario
    • Permanent
    • $20.00 - $23.00 per hour
    Do you thrive on providing top notch customer service? Are you resourceful with a love of learning? Are you fluently Bilingual in English and French? If you answered yes to all of the above, we want to hear from you!We are looking for an enthusiastic and motivated Bilingual Inside Sales Rep to work in the Nepean area! Working out of this clean, bright Ottawa West location, you’ll be the face of the company to its clients! If you love treating customers like family, this is the perfect role for you!AdvantagesSalary range from $19-$23/hrMonday-Friday work week (plus one Saturday a year)Hours of work between 6:30am-5pm (Your shift would be in those hours)44 hr work weekVacation and Benefits!ResponsibilitiesProvide customer service via email and over the phone, answering questions based on upcoming projects and building material products Taking Orders from vendors and commercial installers and business ownersWorking as a parts counter clerk for their store, attending to walk in customers and answering questions on pricing, product availability and details of their servicesInventory and storage, some lifting may be needed Administration follow ups and updatesAssisting the Outside Sales representative QualificationsExtensive Customer Service skills, ideally in a face-to-face settingAn interest and understanding of building materials and construction materials would be a strong assetGood mathematical skillsExcellent communication (spoken and written) in both English and French Resourceful and ability to work in a face paced environmentSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Bilngual Counter" as the subject)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you thrive on providing top notch customer service? Are you resourceful with a love of learning? Are you fluently Bilingual in English and French? If you answered yes to all of the above, we want to hear from you!We are looking for an enthusiastic and motivated Bilingual Inside Sales Rep to work in the Nepean area! Working out of this clean, bright Ottawa West location, you’ll be the face of the company to its clients! If you love treating customers like family, this is the perfect role for you!AdvantagesSalary range from $19-$23/hrMonday-Friday work week (plus one Saturday a year)Hours of work between 6:30am-5pm (Your shift would be in those hours)44 hr work weekVacation and Benefits!ResponsibilitiesProvide customer service via email and over the phone, answering questions based on upcoming projects and building material products Taking Orders from vendors and commercial installers and business ownersWorking as a parts counter clerk for their store, attending to walk in customers and answering questions on pricing, product availability and details of their servicesInventory and storage, some lifting may be needed Administration follow ups and updatesAssisting the Outside Sales representative QualificationsExtensive Customer Service skills, ideally in a face-to-face settingAn interest and understanding of building materials and construction materials would be a strong assetGood mathematical skillsExcellent communication (spoken and written) in both English and French Resourceful and ability to work in a face paced environmentSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Bilngual Counter" as the subject)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $15.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourAugust 9th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourAugust 9th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $22.90 per hour
    Do you love getting to connect with people around the world? Do you have at least a year of call centre or customer service expereince? Are you available to work overnight on Friday, Saturday, and Sunday each week? If so, we might have just the role for you!We are looking for candidates who either already hold, or are eligible to obtain, Canadian Secret Clearance to work on assignment for a federal government client. You'll need to be professional, calm in a crisis, and have a courteous phone manner. This is a contract of approximately 5 months in length, though there is potential for extension or permanency.Read on to learn more!Advantages-Earn 22.90/hr-On-site role (get out of the house!!)-Federal Government client!-part time, but potential for full time or even OT!Responsibilities-Answering and completing a variety of incoming calls addressed to senior government staff-Manage teleconference call requests-Transfer calls to appropriate recipients-Handle requests for information and other administrative tasks-Record and enter brief messages such as incident reports into an electronic databaseQualifications-Be fluently bilingual in French and English-Have a professional, courteous and friendly phone manner-Possess a valid Canadian Secret government clearance or have the ability to get one-Have a minimum of 12 months customer service experience, call centre experience an assetSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Switchboard" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you love getting to connect with people around the world? Do you have at least a year of call centre or customer service expereince? Are you available to work overnight on Friday, Saturday, and Sunday each week? If so, we might have just the role for you!We are looking for candidates who either already hold, or are eligible to obtain, Canadian Secret Clearance to work on assignment for a federal government client. You'll need to be professional, calm in a crisis, and have a courteous phone manner. This is a contract of approximately 5 months in length, though there is potential for extension or permanency.Read on to learn more!Advantages-Earn 22.90/hr-On-site role (get out of the house!!)-Federal Government client!-part time, but potential for full time or even OT!Responsibilities-Answering and completing a variety of incoming calls addressed to senior government staff-Manage teleconference call requests-Transfer calls to appropriate recipients-Handle requests for information and other administrative tasks-Record and enter brief messages such as incident reports into an electronic databaseQualifications-Be fluently bilingual in French and English-Have a professional, courteous and friendly phone manner-Possess a valid Canadian Secret government clearance or have the ability to get one-Have a minimum of 12 months customer service experience, call centre experience an assetSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Switchboard" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    • $18.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a permanent full-time position working as a Customer Care Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour.Location: 105 – 95 Barber Greene RoadToronto, ON M3C 3E9Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Start Date: August 3rd, 2021Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team Leads- Answering telephone inquiries/concerns about the service/product- Promoting and up-selling services directly to customers- Providing troubleshooting informationQualifications- High School Diploma or GED is required- Bilingual in English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Care Associate - French"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a permanent full-time position working as a Customer Care Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour.Location: 105 – 95 Barber Greene RoadToronto, ON M3C 3E9Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Start Date: August 3rd, 2021Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team Leads- Answering telephone inquiries/concerns about the service/product- Promoting and up-selling services directly to customers- Providing troubleshooting informationQualifications- High School Diploma or GED is required- Bilingual in English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Care Associate - French"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Contract
    • $19.50 per hour
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service and Web Support Agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: Starts August 9th, 2021Location: work from home Must be local to Toronto area as potential to go back into office.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service and Web Support Agent, you will be responsible for:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual (English/French) Customer Service and Web Support Agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organizing and prioritizing workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Interviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service and Web Support Agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: Starts August 9th, 2021Location: work from home Must be local to Toronto area as potential to go back into office.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service and Web Support Agent, you will be responsible for:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual (English/French) Customer Service and Web Support Agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organizing and prioritizing workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Interviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsSalary for English CSR $40, 762Salary for Bilingual (French & English) $43, 820Work for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsSalary for English CSR $40, 762Salary for Bilingual (French & English) $43, 820Work for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Permanent
    • $50,000 per year
    Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside Sales Team LeaderTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceAdvantages- Competitive salary of $50,000 and uncapped commission - Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do:- Oversee a team of 4 Inside Sales representatives- Hold one-on-ones with team members- Provide ongoing coaching and support for team. Being able to work with different personalities and mentor accordingly.- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Sales, help expand the companies reach- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales is required- Experience leading a team is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales Team Leader - Toronto".human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside Sales Team LeaderTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceAdvantages- Competitive salary of $50,000 and uncapped commission - Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do:- Oversee a team of 4 Inside Sales representatives- Hold one-on-ones with team members- Provide ongoing coaching and support for team. Being able to work with different personalities and mentor accordingly.- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Sales, help expand the companies reach- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales is required- Experience leading a team is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales Team Leader - Toronto".human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Permanent
    • $40,000 per year
    Are you passionate about food? Do you like a challenge? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Inside Sales RepresentativeTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceAdvantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as an Inside Sales representative:- Establish favourable first impressions with potential restaurant partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach by making new sales- Collaborate within your team- Communicate effectively Qualifications- You're a go-getter!- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Cold Calling or Sales is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Inside Sales Rep- Toronto".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about food? Do you like a challenge? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Inside Sales RepresentativeTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceAdvantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as an Inside Sales representative:- Establish favourable first impressions with potential restaurant partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach by making new sales- Collaborate within your team- Communicate effectively Qualifications- You're a go-getter!- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Cold Calling or Sales is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Inside Sales Rep- Toronto".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Permanent
    Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside Sales RepresentativeTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this July/August 2021.Advantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as an Inside Sales representative:- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach by making new sales- Collaborate within your team- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales - Toronto".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about food? Do you like a challenge? Are you fluent bilingual English and French? Are you looking to take the next step in your career?If you answered "yes", then this may be the opportunity you have been looking for.Position: Bilingual (English/French) Inside Sales RepresentativeTerm: Permanent full timeLocation: Temporarily work from home due to the pandemic.Must be local to Toronto or surrounding area.Hours of Operation:Monday - Friday9:00am - 5:00pmFlexibility in schedule for work/life balanceStart this July/August 2021.Advantages- Competitive salary starting at $40,000 with uncapped commission- Temporarily work from home due to the pandemic- Work for a growing company in the hospitality industry- Permanent Full Time position- Monday - Friday, no weekends!- Benefits provided- Amazing team culture and organization full of passionate individuals- Did we mention uncapped commission!ResponsibilitiesWhat you’ll do as an Inside Sales representative:- Establish favourable first impressions with potential partners by cold-calling and email introductions- Understand potential partners needs and communicate the value and benefits of joining an industry leader- Help expand the companies reach by making new sales- Collaborate within your team- Communicate effectively in English and FrenchQualifications- You're a go-getter!- You are fluent bilingual English and French- Confident in your abilities to build relationships- Strong computer skills- Comfortable handling rejection and overcoming objections- Experience in Sales is required- Post-secondary education is requiredSummaryHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Bilingual Inside Sales - Toronto".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Markham, Ontario
    • Contract
    Do you have strong customer service skills? Are you also tech-savvy? If you like supporting customers while managing reports and data, the Bilingual Customer Service/Order Entry Representative may be the right role for you!We're looking for individuals who would be interested in developing their professional experience further to join our client, a leading health technology solutions company.Advantages- Work for one a leading health technology solutions company- 6-month contract- Potential for extension- Work from home - Monday to Friday- $20/hour- Start date: June 14th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service/Order Entry Representative, you will be handling customer inquiries, processing orders, and managing sales data.Duties include:- Creating and processing renewal quotes- Managing reports and data manipulation in Excel Data analysis- Investigating and resolving complex issues and questions from customers- Providing responsive order management support such as order entry or expediting shipment information to customersQualifications• Bilingual in French and English• Minimum 3 year of customer service operations experience• Attention to detail and problem-solving skills• Ability to adapt quickly and comfortably to change• Proficient in MS Office• CRM experience an assetSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have strong customer service skills? Are you also tech-savvy? If you like supporting customers while managing reports and data, the Bilingual Customer Service/Order Entry Representative may be the right role for you!We're looking for individuals who would be interested in developing their professional experience further to join our client, a leading health technology solutions company.Advantages- Work for one a leading health technology solutions company- 6-month contract- Potential for extension- Work from home - Monday to Friday- $20/hour- Start date: June 14th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service/Order Entry Representative, you will be handling customer inquiries, processing orders, and managing sales data.Duties include:- Creating and processing renewal quotes- Managing reports and data manipulation in Excel Data analysis- Investigating and resolving complex issues and questions from customers- Providing responsive order management support such as order entry or expediting shipment information to customersQualifications• Bilingual in French and English• Minimum 3 year of customer service operations experience• Attention to detail and problem-solving skills• Ability to adapt quickly and comfortably to change• Proficient in MS Office• CRM experience an assetSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Permanent
    A well known administrator of group Benefits in Canada is looking to add Bilingual Customer Service Representatives to their Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is Independent and Driven? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner with attention to detail? Do you want to work from home?If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity with availability to go into the Etobicoke or Barrie office if necessary.This is a permanent position. Why do you want this job?- Work From home- Set shifts are from Monday-Friday between 7am - 9pm- Training is Monday to Friday 9:00 am to 5:00 pm for 2 weeks- Starting salary is $40,000 - $45,000 based on experience- Work for an insurance industry leader who is continuously growing and expanding- Amazing company with mental health as a priorityWhat will you be doing?- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Who are you?- Fluently bilingual in French and English (both languages)- Previous experience in customer service or handling a high volume of customers in a call centre environment- Experience with medical and dental benefits is an asset- Previous call center experience is an asset- Tech-savvy, able to toggle between screens and navigate an online information system- Team player with the ability to work independently- Openminded- open to constructive feedback, open to asking for help and getting help from other membersIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Advantages- NO WEEKENDS! Set Schedule Monday - Friday- Fun and Supportive place of employment with a large focus on Mental Health- 2 Weeks Vacation- Group Benefits and Pension Plan- Discounted Gym Membership, Lunch and Learns and much more!Responsibilities- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Qualifications- Fully fluent in written and spoken English AND French- Experience in a customer service or call centre- Knowledge of Microsoft Word and Excel for data entry and document creation - Experience in answering in-bound client requests- Experience working in benefits administration would be considered an asset- Experience in third party benefits administration would be considered an assetSummaryIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    A well known administrator of group Benefits in Canada is looking to add Bilingual Customer Service Representatives to their Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is Independent and Driven? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner with attention to detail? Do you want to work from home?If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity with availability to go into the Etobicoke or Barrie office if necessary.This is a permanent position. Why do you want this job?- Work From home- Set shifts are from Monday-Friday between 7am - 9pm- Training is Monday to Friday 9:00 am to 5:00 pm for 2 weeks- Starting salary is $40,000 - $45,000 based on experience- Work for an insurance industry leader who is continuously growing and expanding- Amazing company with mental health as a priorityWhat will you be doing?- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Who are you?- Fluently bilingual in French and English (both languages)- Previous experience in customer service or handling a high volume of customers in a call centre environment- Experience with medical and dental benefits is an asset- Previous call center experience is an asset- Tech-savvy, able to toggle between screens and navigate an online information system- Team player with the ability to work independently- Openminded- open to constructive feedback, open to asking for help and getting help from other membersIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Advantages- NO WEEKENDS! Set Schedule Monday - Friday- Fun and Supportive place of employment with a large focus on Mental Health- 2 Weeks Vacation- Group Benefits and Pension Plan- Discounted Gym Membership, Lunch and Learns and much more!Responsibilities- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Qualifications- Fully fluent in written and spoken English AND French- Experience in a customer service or call centre- Knowledge of Microsoft Word and Excel for data entry and document creation - Experience in answering in-bound client requests- Experience working in benefits administration would be considered an asset- Experience in third party benefits administration would be considered an assetSummaryIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    We are looking for a detail oriented, driven and committed individual to join a great organization in the pharmaceutical industry. If you're the right one for us, you take pride in providing excellent customer service, are comfortable working in a call centre environment and love taking on new challenges. You are able to consistently excel, and demonstrate the ability to handle customers with ease. What are the responsibilities?- Working within an inbound call centre in both French and English- Tracking/entering customer orders - Troubleshooting any order discrepancies and assisting client inquiriesLocation: Mississauga (Steeles Ave and Winston Churchill Blvd)Hours: Monday to Friday, 9am to 5pmAdvantagesWhat's in it for you?- On site cafeteria - Excellent organization with full training provided- Accessible by Public Transit- Great working environment/team oriented - Professional work environment - Opportunities for permanent hire and advancement - Medical and dental benefits available through RandstadQualificationsWhat are we looking for?- Minimum 1 year of call centre experience- Excellent communication in English and French- Knowledge of Microsoft OfficeHOW TO APPLY:1. Apply online.2. Send your resume to navpreet.sandhu@randstad.ca (Reference Bilingual order management)Sara,Navpreet,NavpreetAdvantagesWhat's in it for you?- On site cafeteria - Excellent organization with full training provided- Accessible by Public Transit- Great working environment/team oriented - Professional work environment - Opportunities for permanent hire and advancement - Medical and dental benefits available through RandstadResponsibilitiesWhat are the responsibilities?- Working within an inbound call centre in both French and English- Tracking/entering customer orders - Troubleshooting any order discrepancies and assisting client inquiriesQualificationsWhat are we looking for?- Minimum 1 year of call centre experience- Excellent communication in English and French- Knowledge of Microsoft OfficeHOW TO APPLY:1. Apply online.2. Send your resume to krisha.kapadia@randstad.ca (Reference #2053296)SummaryWe are looking for a detail oriented, driven and committed individual to join a great organization in the pharmaceutical industry. If you're the right one for us, you take pride in providing excellent customer service, are comfortable working in a call centre environment and love taking on new challenges. You are able to consistently excel, and demonstrate the ability to handle customers with ease. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    We are looking for a detail oriented, driven and committed individual to join a great organization in the pharmaceutical industry. If you're the right one for us, you take pride in providing excellent customer service, are comfortable working in a call centre environment and love taking on new challenges. You are able to consistently excel, and demonstrate the ability to handle customers with ease. What are the responsibilities?- Working within an inbound call centre in both French and English- Tracking/entering customer orders - Troubleshooting any order discrepancies and assisting client inquiriesLocation: Mississauga (Steeles Ave and Winston Churchill Blvd)Hours: Monday to Friday, 9am to 5pmAdvantagesWhat's in it for you?- On site cafeteria - Excellent organization with full training provided- Accessible by Public Transit- Great working environment/team oriented - Professional work environment - Opportunities for permanent hire and advancement - Medical and dental benefits available through RandstadQualificationsWhat are we looking for?- Minimum 1 year of call centre experience- Excellent communication in English and French- Knowledge of Microsoft OfficeHOW TO APPLY:1. Apply online.2. Send your resume to navpreet.sandhu@randstad.ca (Reference Bilingual order management)Sara,Navpreet,NavpreetAdvantagesWhat's in it for you?- On site cafeteria - Excellent organization with full training provided- Accessible by Public Transit- Great working environment/team oriented - Professional work environment - Opportunities for permanent hire and advancement - Medical and dental benefits available through RandstadResponsibilitiesWhat are the responsibilities?- Working within an inbound call centre in both French and English- Tracking/entering customer orders - Troubleshooting any order discrepancies and assisting client inquiriesQualificationsWhat are we looking for?- Minimum 1 year of call centre experience- Excellent communication in English and French- Knowledge of Microsoft OfficeHOW TO APPLY:1. Apply online.2. Send your resume to krisha.kapadia@randstad.ca (Reference #2053296)SummaryWe are looking for a detail oriented, driven and committed individual to join a great organization in the pharmaceutical industry. If you're the right one for us, you take pride in providing excellent customer service, are comfortable working in a call centre environment and love taking on new challenges. You are able to consistently excel, and demonstrate the ability to handle customers with ease. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Permanent
    • $45,000 per year
    Do you have a passion for customer service? Are you interested in working in the medical field? Do you have a passion for problem solving? Do you enjoy working in a fast paced environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known medical company in the Mississauga area. This is a permanent, full time position with lots of room for internal growth and development. To find out more, read below.Job Type: Permanent Hours of Operations: Monday - Friday 11:00 am - 7:00pm OR 12:00 pm - 8:00 pm Salary: 45k + BonusLocation: Mississauga (401 and Mississauga Road)Work from home for the time being Equipment provided by company Benefits from day 1!Pension program after 3 months3 Weeks VacationTransit and Highway accessible Free ParkingAdvantages- Permanent opportunity - Full Time hours (No weekends)- Competitive salary (45k + Bonus)- Benefits from day 1!- Bonus structure (up to 5% every year!)- Lots of room for growth and development- Free parking- Mississauga location – right off the highway!Responsibilities- Taking inbound calls from customers - Answering inquiries about oxygen and CPAT machines- Taking roughly 100-150 calls a day- Create and update customers files in the system- Ensuring customer has all of the proper equipment for their machine- Some outbound calls to book patient appointments - Providing top not customer service and showing empathy on every call Qualifications- Bilingual in French and English - 2+ years of customer service experience - Experience in a high call volume setting- Strong English and French communication skills- Customer focused and empathetic - Looking for long term opportunity If you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaLooking forward to hearing from youSummaryIf you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga - Medical”Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Are you interested in working in the medical field? Do you have a passion for problem solving? Do you enjoy working in a fast paced environment? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a well-known medical company in the Mississauga area. This is a permanent, full time position with lots of room for internal growth and development. To find out more, read below.Job Type: Permanent Hours of Operations: Monday - Friday 11:00 am - 7:00pm OR 12:00 pm - 8:00 pm Salary: 45k + BonusLocation: Mississauga (401 and Mississauga Road)Work from home for the time being Equipment provided by company Benefits from day 1!Pension program after 3 months3 Weeks VacationTransit and Highway accessible Free ParkingAdvantages- Permanent opportunity - Full Time hours (No weekends)- Competitive salary (45k + Bonus)- Benefits from day 1!- Bonus structure (up to 5% every year!)- Lots of room for growth and development- Free parking- Mississauga location – right off the highway!Responsibilities- Taking inbound calls from customers - Answering inquiries about oxygen and CPAT machines- Taking roughly 100-150 calls a day- Create and update customers files in the system- Ensuring customer has all of the proper equipment for their machine- Some outbound calls to book patient appointments - Providing top not customer service and showing empathy on every call Qualifications- Bilingual in French and English - 2+ years of customer service experience - Experience in a high call volume setting- Strong English and French communication skills- Customer focused and empathetic - Looking for long term opportunity If you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga”3) Call 905 896 1055 x 1 and ask to speak to AnastasiaLooking forward to hearing from youSummaryIf you are interested and would like to learn more, apply now!1) Apply Online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention “Bilingual Customer Service Mississauga - Medical”Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Contract
    A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity as their office is currently closed until the foreseeable future.Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly (22.82$/hour)-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.Who are you? -Fluently bilingual in French and English (both languages)-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersThis Bilingual (French/English) Customer Service Representative position offers you the opportunity for possible permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect! To apply: 1. Apply online!2. Send a copy of your resume directly to navpreet.sandhu@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Sara,Navpreet,NavpreetAdvantagesWhy do you want this job?-Located downtown Toronto at University and College, with the option to work from home (until the foreseeable future)-Rotational shifts are from Monday-Friday between 8:00 am and 5:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 4 weeks-Starting salary is $44, 500/yearly-Work for an industry leader who is continuously growing and expanding-Extensive 4-week training program with support, hands-on managementResponsibilitiesWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 40-50 calls per day-Handling inquiries regarding Individual Life Insurance policies, claims, or administrative matters -Providing excellent service in a timely manner-Responding to inquires via email, phone, or letter regarding questions about procedures, products, banking transactions, tracking of current applications, etc-Processing billing transactions over the phone and supporting the division by processing other transactions, as needed.QualificationsWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Team player with the ability to work independently -Openminded- open to constructive feedback, open to asking for help and getting help from other membersSummaryA multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a 12 Month Contract Basis for downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    Are you a detail oriented Bilingual Customer Service Professional with strong problem solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market leader in ventilation in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a Bilingual Customer Experience Specialist to join their team on an ongoing contract basis. Why do you want the position?-Permanent opportunity working for a leader in the heating and ventilation industry -Regular business hours Monday to Friday 8:30 am to 5:00 pm-Great location in Mississauga near public transit and major highways – intersection of Derry and McLaughlin -$43,000-$45,000 Depending on ExperienceWhat you will be doing as a Bilingual Customer Experience Specialist?-Answer inbound B2B calls from businesses placing orders-Handle all consumer inquiries regarding orders, stock, pricing, etc. -Utilize your excellent problem solving skills to handle any issue in an efficient manner- Field incoming customer requests via phone, email, fax & letters- Document important customer information in AS400 & Salesforce- Maintain updated knowledge of all company products to provide adequate education to customersAre you qualified to be the next Bilingual Customer Experience Specialist?-Fluently bilingual in French and English-Strong oral and written communication skills in French and English-1+ years of experience in customer service or order desk-Experience in manufacturing or distribution is not necessary but considered an asset-Heating and ventilating experience is a strong asset-Strong organizational skills with the ability to multitask in a fast-paced environment - Experience with CRM systems, Salesforce, AS400If you are passionate about customer service and order entry, apply now! If you are fully fluent in French, apply now! If you are seeking an ongoing contract opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.ca to be considered with subject Line HVAC- Bilingual CSR.Sara,Navpreet,Advantages-Permanent opportunity working for a leader in the heating and ventilation industry -Regular business hours Monday to Friday 8:30 am to 5:00 pm-Great location in Mississauga near public transit and major highways – intersection of Derry and McLaughlin -$43,000-$45,000 Depending on ExperienceResponsibilitiesWhat you will be doing as a Bilingual Customer Experience Specialist?-Answer inbound B2B calls from businesses placing orders-Handle all consumer inquiries regarding orders, stock, pricing, etc. -Utilize your excellent problem solving skills to handle any issue in an efficient manner- Field incoming customer requests via phone, email, fax & letters- Document important customer information in AS400 & Salesforce- Maintain updated knowledge of all company products to provide adequate education to customersQualificationsAre you qualified to be the next Bilingual Customer Experience Specialist?-Fluently bilingual in French and English-Strong oral and written communication skills in French and English-1+ years of experience in customer service or order desk-Experience in manufacturing or distribution is not necessary but considered an asset-Heating and ventilating experience is a strong asset-Strong organizational skills with the ability to multitask in a fast-paced environment - Experience with CRM systems, Salesforce, AS400SummaryAre you a detail oriented Bilingual Customer Service Professional with strong problem solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market leader in ventilation in Canada? Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a detail oriented Bilingual Customer Service Professional with strong problem solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market leader in ventilation in Canada? If you answered yes to these questions, keep reading! A company in the heating and ventilating industry is looking for a Bilingual Customer Experience Specialist to join their team on an ongoing contract basis. Why do you want the position?-Permanent opportunity working for a leader in the heating and ventilation industry -Regular business hours Monday to Friday 8:30 am to 5:00 pm-Great location in Mississauga near public transit and major highways – intersection of Derry and McLaughlin -$43,000-$45,000 Depending on ExperienceWhat you will be doing as a Bilingual Customer Experience Specialist?-Answer inbound B2B calls from businesses placing orders-Handle all consumer inquiries regarding orders, stock, pricing, etc. -Utilize your excellent problem solving skills to handle any issue in an efficient manner- Field incoming customer requests via phone, email, fax & letters- Document important customer information in AS400 & Salesforce- Maintain updated knowledge of all company products to provide adequate education to customersAre you qualified to be the next Bilingual Customer Experience Specialist?-Fluently bilingual in French and English-Strong oral and written communication skills in French and English-1+ years of experience in customer service or order desk-Experience in manufacturing or distribution is not necessary but considered an asset-Heating and ventilating experience is a strong asset-Strong organizational skills with the ability to multitask in a fast-paced environment - Experience with CRM systems, Salesforce, AS400If you are passionate about customer service and order entry, apply now! If you are fully fluent in French, apply now! If you are seeking an ongoing contract opportunity with room for growth, apply now! Apply online directly, or send your resume to navpreet.sandhu@randstad.ca to be considered with subject Line HVAC- Bilingual CSR.Sara,Navpreet,Advantages-Permanent opportunity working for a leader in the heating and ventilation industry -Regular business hours Monday to Friday 8:30 am to 5:00 pm-Great location in Mississauga near public transit and major highways – intersection of Derry and McLaughlin -$43,000-$45,000 Depending on ExperienceResponsibilitiesWhat you will be doing as a Bilingual Customer Experience Specialist?-Answer inbound B2B calls from businesses placing orders-Handle all consumer inquiries regarding orders, stock, pricing, etc. -Utilize your excellent problem solving skills to handle any issue in an efficient manner- Field incoming customer requests via phone, email, fax & letters- Document important customer information in AS400 & Salesforce- Maintain updated knowledge of all company products to provide adequate education to customersQualificationsAre you qualified to be the next Bilingual Customer Experience Specialist?-Fluently bilingual in French and English-Strong oral and written communication skills in French and English-1+ years of experience in customer service or order desk-Experience in manufacturing or distribution is not necessary but considered an asset-Heating and ventilating experience is a strong asset-Strong organizational skills with the ability to multitask in a fast-paced environment - Experience with CRM systems, Salesforce, AS400SummaryAre you a detail oriented Bilingual Customer Service Professional with strong problem solving skills? Are you looking for an opportunity to work in a dynamic environment? Do you want to work for an innovative market leader in ventilation in Canada? Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $23.08 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Pay would be $23/hr- Hours of work between 12pm and 8pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please ensure to attach your resume!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Pay would be $23/hr- Hours of work between 12pm and 8pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please ensure to attach your resume!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Contract
    • $17.00 per hour
    Do you have experience as a customer service representative? Are you looking to work for a good cause? Are you interested in working for a non – profit Christian organization?If you answered yes to the above questions, then this is the opportunity for you!Randstad is recruiting for a Bilingual Customer Service Representative to join a non- profile Christian organization located in Mississauga. This is a great opportunity to maximize your skills and in a great environment. A successful candidate must be comfortable making outbound calls to follow up with existing donors regarding their payment method(s). Start date: August 19thTraining: August 19thHours of work:Monday – Thursday 8:00am- 11:00pm, Friday 8:00am - 8:00pm and Saturdays 10:00am – 6:00pmContract Length: 1 yearSalary: $17/hourAdvantages- Positive, energetic and inclusive work environment - Full-time hours- Competitive pay rate: $17/hour- Work From Home!- Access to Perkopolis discounts- Opportunity to make a real difference in the lives of disadvantaged peopleResponsibilitiesJob duties of a customer service representative include, but are not limited to:- making outbound calls to existing customers - Delivery top notch customer service and answering any inquiries donors may have - Confirm payment information (from already existing donors)- Data entry: recording donor and client information into databaseQualifications- Excellent communication skills - Previous call center experience - Previous customer service experience - Great interpersonal skills - Able to work full time hours!- Ability to professionally communicate with people - Ability to multi – task - Team player - Data entry skills - Strong computer skills - Must be able to attend all of training SummaryIf this sounds like something that interest you, apply now!1) Apply Online!2) Send a copy of your up to date resume to Anastasia.kourniotis@randstad.ca and mention Bilingual Call Center MississaugaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have experience as a customer service representative? Are you looking to work for a good cause? Are you interested in working for a non – profit Christian organization?If you answered yes to the above questions, then this is the opportunity for you!Randstad is recruiting for a Bilingual Customer Service Representative to join a non- profile Christian organization located in Mississauga. This is a great opportunity to maximize your skills and in a great environment. A successful candidate must be comfortable making outbound calls to follow up with existing donors regarding their payment method(s). Start date: August 19thTraining: August 19thHours of work:Monday – Thursday 8:00am- 11:00pm, Friday 8:00am - 8:00pm and Saturdays 10:00am – 6:00pmContract Length: 1 yearSalary: $17/hourAdvantages- Positive, energetic and inclusive work environment - Full-time hours- Competitive pay rate: $17/hour- Work From Home!- Access to Perkopolis discounts- Opportunity to make a real difference in the lives of disadvantaged peopleResponsibilitiesJob duties of a customer service representative include, but are not limited to:- making outbound calls to existing customers - Delivery top notch customer service and answering any inquiries donors may have - Confirm payment information (from already existing donors)- Data entry: recording donor and client information into databaseQualifications- Excellent communication skills - Previous call center experience - Previous customer service experience - Great interpersonal skills - Able to work full time hours!- Ability to professionally communicate with people - Ability to multi – task - Team player - Data entry skills - Strong computer skills - Must be able to attend all of training SummaryIf this sounds like something that interest you, apply now!1) Apply Online!2) Send a copy of your up to date resume to Anastasia.kourniotis@randstad.ca and mention Bilingual Call Center MississaugaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Brampton, Ontario
    • Permanent
    A leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Bilingual Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    A leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Bilingual Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Contract
    • $14.25 per hour
    Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start July 13th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, July 13thInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, July 13th - Friday July 16th from 12:30pm - 9:00 pmAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start July 13th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, July 13thInterviews: Phone interview will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.25 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, July 13th - Friday July 16th from 12:30pm - 9:00 pmAdvantages- $14.25/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Permanent
    Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable topic? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work from home (at least for now!) for a great not-for-profit organization. As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills. Read below for some specifics about the role and why you should work here!AdvantagesWhy will you love it here?Base Salary of 30k + commission (Typical 1st year take home is 50k!)bi-monthly pay cyclemedical/dental benefits, RRSP matching, and vacationwork from homecomputer and work phone providedResponsibilitiesWhat you will be doing here:You will make outbound calls (cold calls) to companies and organizations in the assigned regionYou’ll need to prospect for leads onlineOnce you have leads, you’ll need to capitalize on themYou’ll be building strong relationships with business partners and companies through the areaMost importantly, you’ll be expected to meet or exceed your targetsQualificationsWhat will you need to be successful?A drive to succeed!At least 2 years of phone sales experience, preferably in an outbound capacityB2B sales experience will be extremely helpful Bilingualism in English and French an assetYou will NEED to be self-motivated and driven to succeedExcellent communication skills and the ability to present effectively over the phoneLocated in Ottawa - you will need to be able to commute to the office once it re-opensSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Inside Sales" as the subject line)Calling us at: 613.726.0220 ext 1 and ask for ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable topic? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work from home (at least for now!) for a great not-for-profit organization. As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills. Read below for some specifics about the role and why you should work here!AdvantagesWhy will you love it here?Base Salary of 30k + commission (Typical 1st year take home is 50k!)bi-monthly pay cyclemedical/dental benefits, RRSP matching, and vacationwork from homecomputer and work phone providedResponsibilitiesWhat you will be doing here:You will make outbound calls (cold calls) to companies and organizations in the assigned regionYou’ll need to prospect for leads onlineOnce you have leads, you’ll need to capitalize on themYou’ll be building strong relationships with business partners and companies through the areaMost importantly, you’ll be expected to meet or exceed your targetsQualificationsWhat will you need to be successful?A drive to succeed!At least 2 years of phone sales experience, preferably in an outbound capacityB2B sales experience will be extremely helpful Bilingualism in English and French an assetYou will NEED to be self-motivated and driven to succeedExcellent communication skills and the ability to present effectively over the phoneLocated in Ottawa - you will need to be able to commute to the office once it re-opensSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Inside Sales" as the subject line)Calling us at: 613.726.0220 ext 1 and ask for ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Permanent
    • $37,000 - $49,000 per year
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centres, we want to hear from you!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tones of growth & aspirations!Advantages-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinAdd us on Linkedin!https://www.linkedin.com/in/toni-hermkens-98ab2425/https://www.linkedin.com/in/erinfaithbolton/We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Have you been dreaming of a new career opportunity that challenges you every day? Are you looking for a company with a great work environment and passionate leaders? Do you have a passion for achieving customer satisfaction and problem solving? Are you bilingual in English and French? Then this may be the right opportunity for you! Apply today!We're looking for energetic, and solution-focused people to join our team in the west end of Ottawa! Working out of a vibrant and fast-paced office, you'll get to feel like you're making a difference each and every day! This completely bus-accessible / free parking office is in a great location, and if you're bilingual with a background in retail, tech support, HVAC & automation or call centres, we want to hear from you!We assure you, you WILL love working for this company! They are an Ottawa based small grown company with tones of growth & aspirations!Advantages-Benefits, Medical & Dental paid by employer-Informative training-Annual bonus opportunities-Positive working environment-Permanent full time position-Flexible shifts around business needs-Working alongside like minded team members and passionate leaders-Being part of a growing, dynamic energy efficient team!Responsibilities-Receive calls and emails from clients and assist them with various inquiries for their sites-Trouble shoot/ diagnose and problem solve potential issues remotely-Provide direction and information to clients to resolve the issue-Document any issues for future review purposes-Schedule technicians for onsite support-Complete work orders-Adhere to company policies and procedures to meet customer satisfaction standardsQualifications-Fully bilingual-Capable of working in a fast paced environment-Self starter, takes initiative-Professional demeanor-Good interpersonal, communication and organizational skills-Capable of following step by step processes-Must be a team player-HVAC & automation knowledge is an asset-Invested in making a long & loyal career within a companySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinAdd us on Linkedin!https://www.linkedin.com/in/toni-hermkens-98ab2425/https://www.linkedin.com/in/erinfaithbolton/We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Etobicoke, Ontario
    • Contract
    • $19.15 per hour
    Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Brampton, Ontario
    • Contract
    A company in the transportation and logistics industry in Brampton is looking for a Key Accounts Support Specialist to join their team on an ongoing contract with strong potential for permanent employment.As a Key Accounts Support Specialist, you are the first point of contact for businesses and clients when it comes to providing excellent Customer Service, tracking, tracing and reporting and any inquiries related to National Key Clients. Serve as part of a team to coordinate exceptional and timely solutions to customer requirements, and escalated customer complaints and inquiries for a set portfolio of premier account. Why do you want the job?- Stable hours shifts could be from Monday to Friday 12:00pm-8:00PM OR 10:00pm-6:00PM-Training hours from Monday-Friday 9AM-5PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice)- Should be able to commute to Brampton office if needed-Immediate Start-20$/Hourly PayWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)What will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.If you are a quick learner and passionate about providing the best possible experience for your customers we want to hear from you!To apply:1. Create a profile at www.randstad.ca and apply online directly to the posting2. Email a copy of your resume to navpreet.sandhu@randstad.ca (Subject line Key Accounts Support Specialist) AdvantagesWhy do you want the job?- Stable hours shifts could be from Monday to Friday 12:00pm-8:00PM OR 10:00pm-6:00PM-Training hours from Monday-Friday 9AM-5PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice) Should be able to commute to Brampton office if needed-Immediate Start-20$/Hourly PayResponsibilitiesWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)QualificationsWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)SummaryWhat will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    A company in the transportation and logistics industry in Brampton is looking for a Key Accounts Support Specialist to join their team on an ongoing contract with strong potential for permanent employment.As a Key Accounts Support Specialist, you are the first point of contact for businesses and clients when it comes to providing excellent Customer Service, tracking, tracing and reporting and any inquiries related to National Key Clients. Serve as part of a team to coordinate exceptional and timely solutions to customer requirements, and escalated customer complaints and inquiries for a set portfolio of premier account. Why do you want the job?- Stable hours shifts could be from Monday to Friday 12:00pm-8:00PM OR 10:00pm-6:00PM-Training hours from Monday-Friday 9AM-5PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice)- Should be able to commute to Brampton office if needed-Immediate Start-20$/Hourly PayWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)What will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.If you are a quick learner and passionate about providing the best possible experience for your customers we want to hear from you!To apply:1. Create a profile at www.randstad.ca and apply online directly to the posting2. Email a copy of your resume to navpreet.sandhu@randstad.ca (Subject line Key Accounts Support Specialist) AdvantagesWhy do you want the job?- Stable hours shifts could be from Monday to Friday 12:00pm-8:00PM OR 10:00pm-6:00PM-Training hours from Monday-Friday 9AM-5PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice) Should be able to commute to Brampton office if needed-Immediate Start-20$/Hourly PayResponsibilitiesWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)QualificationsWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)SummaryWhat will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Client Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 3-month contract - potential for extension• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $19.50/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Client Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Client Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 3-month contract - potential for extension• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $19.50/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Client Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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