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    • Winnipeg, Manitoba
    • Permanent
    Randstad is Hiring Bilingual Customer Service Representatives for a company in the Financial industry !Do you want to pursue a career in a call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you available full-time? Do you enjoy working from the comfort of your Home? If you answered "yes" to the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 11th , 2022What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th , 2022Hours of Operation:Monday - Sunday 24/7 (rotational shifts - 8 hours a day, 5 days a week)Pay rate:$19/hour Advantages- Full time, permanent and work from home opportunity- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience in financial industry- Full range of benefits- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from customers about credit card inquiries, transactions, account maintenance and online support. - Provide information about account balance, due dates, credit limits etc.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of July 11th , 2022Monday - Sunday24/7 (rotational shifts - 8 hours a day, 5 days a week)$19/hour Medical and Dental benefits!Here's how you can apply:- Email your CV to Vira on my email - virangana.shah@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is Hiring Bilingual Customer Service Representatives for a company in the Financial industry !Do you want to pursue a career in a call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you available full-time? Do you enjoy working from the comfort of your Home? If you answered "yes" to the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 11th , 2022What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th , 2022Hours of Operation:Monday - Sunday 24/7 (rotational shifts - 8 hours a day, 5 days a week)Pay rate:$19/hour Advantages- Full time, permanent and work from home opportunity- One of the fastest growing call centers in Canada- Opportunity to gain call center experience and customer service experience in financial industry- Full range of benefits- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Receive inbound calls from customers about credit card inquiries, transactions, account maintenance and online support. - Provide information about account balance, due dates, credit limits etc.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative (Financial Industry)Work from home Permanent and full time opportunity starting as of July 11th , 2022Monday - Sunday24/7 (rotational shifts - 8 hours a day, 5 days a week)$19/hour Medical and Dental benefits!Here's how you can apply:- Email your CV to Vira on my email - virangana.shah@randstad.ca with subject line "Bilingual CSR Quebec"- Apply directly on www.randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Winnipeg, Manitoba
    • Permanent
    Are you passionate about working with the top leader in the financial services industry? Are you passionate about finding quick solutions to provide quality service to your clients? Are you tech-savvy and Bilingual (English/French)? If you answered “yes” to any of these questions, then we have the perfect opportunity for you! Start Date: July 11thHours of operation:Du lundi au dimanche (5 jours de la semaine)Entre 7h et 12h (toutes les 8 heures de la journée)Training for the first 4 to 6 weeksSalary: Starting at $47,500Work from home (anywhere in Manitoba )Advantages3 weeks vacation,10 Sick daysExtended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants- Troubleshooting technical problems to determine the root cause and provide viable solutions- Analyze transactions deposits, statements, and account information in order to resolve client issues- Maintaining a high level of knowledge surrounding new products, features, services, and processes- Escalations where appropriate- Liaising with other areas of the organization to provide timely resolutionsQualifications- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- High school diploma equivalent- Post-secondary education is considered an asset SummaryThis position is opened for a limited time only, with interviews happening now!Here's how you can apply:- Apply directly on randstad.ca- Email your resume to aditi.gandhi@randstad.ca with subject line "Bilingual Account Specialist"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about working with the top leader in the financial services industry? Are you passionate about finding quick solutions to provide quality service to your clients? Are you tech-savvy and Bilingual (English/French)? If you answered “yes” to any of these questions, then we have the perfect opportunity for you! Start Date: July 11thHours of operation:Du lundi au dimanche (5 jours de la semaine)Entre 7h et 12h (toutes les 8 heures de la journée)Training for the first 4 to 6 weeksSalary: Starting at $47,500Work from home (anywhere in Manitoba )Advantages3 weeks vacation,10 Sick daysExtended health benefitsHome office allowanceCasual dressTuition reimbursement 10% Overtime premium for afternoon shiftsInternal opportunitiesResponsibilities- Answering and resolving calls from merchants- Troubleshooting technical problems to determine the root cause and provide viable solutions- Analyze transactions deposits, statements, and account information in order to resolve client issues- Maintaining a high level of knowledge surrounding new products, features, services, and processes- Escalations where appropriate- Liaising with other areas of the organization to provide timely resolutionsQualifications- Minimum 2 years of customer service experience- High school diploma equivalent- Post-secondary education is considered an asset - Excellent verbal and written French and English communication skills- Self-motivated, able to work with minimal supervision, and performs well in a team environment- Knowledge of MS Office, basic internet troubleshooting skills- Ability to navigate between different applications/tools- Knowledge of payment processing industry and related products/procedures- High school diploma equivalent- Post-secondary education is considered an asset SummaryThis position is opened for a limited time only, with interviews happening now!Here's how you can apply:- Apply directly on randstad.ca- Email your resume to aditi.gandhi@randstad.ca with subject line "Bilingual Account Specialist"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Winnipeg, Manitoba
    • Permanent
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Winnipeg airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE"target="_blank">https://youtu.be/aTKy5mJ3fdE  Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment:  Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Winnipeg airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE"target="_blank">https://youtu.be/aTKy5mJ3fdE  Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment:  Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.

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