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    1 job found in saskatoon, saskatchewan

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      • Saskatoon, Saskatchewan
      • Permanent
      Are you self-motivated and able to guide yourself without direct supervision? Do you have experience in window repair and as a service technician?Randstad Staffing is hiring for a Feild Service Technician with experience in window repair to join a service tech team in Saskatoon, Saskatchewan. In this role, you will be responsible for troubleshooting and providing solutions to product-related issues in the Saskatchewan client base.This is the perfect opportunity to utilize your problem-solving and customer service skills in combination with your technical experience.The duties assigned to this role will be a reflection of the applicant's competence in the service technician position.Level 1Under the guidance of a Level 2 or 3 Field Service Technician, or equivalent, travel to customer job sites and perform Lock-out Service / Job Finals and other basic field service repairs on products, and perform in-shop product repairs, while providing customer service excellence. Develop knowledge and skill of product repair techniques in accordance with acceptable standards in preparation for a Field Service Technician - Level 2 position.Level 2Travel to customer job sites and independently perform routine, non-complex customer field service repairs, handle and resolve common customer service-related inquiries while at the job site, and coach a Field Service Technician Level 1.Level 3Travel to customer sites and independently perform routine and complex customer field service repairs, handle and resolve common and difficult customer service inquiries. Provide on-the-job coaching of Field Service Technicians Levels 1 and 2.Advantages- Attractive benefits, RRSP, and vacation- Competitive salary rate.- Company vehicle, equipment, and cellphone providedResponsibilities1.All duties as defined for Field Service Technician Level 22.Replace wood jamb extensions on PVC and wood windows, door slabs, door lights, and astragals, and hardware, as required on all, products.3.Repair / replace patio door panels on PVC and wood doors.4.Independently glaze and de-glaze door lights and small sealed units.5.Independently glaze and de-glaze door all types of product.6.Coach, train and mentor a Field Service Technicians Level 1and 2 as required.7.Respond to complex customer inquiries in a professional and polite manner.8.Document and inform Customer Service Department of installation damages to the product, and inform them of other service-related issues.9.Complete required work orders and paperwork.10.Operate service vehicles in a safe manner and comply with company and government motor vehicle/traffic requirements. 11.Perform pre-trip vehicle inspections, maintain required vehicle logs, and communicate vehicle problems to the supervisor. 12.Perform other duties as assigned.QualificationsEducation: High School Diploma. Some post-secondary education in a Trade is an asset.Experience: 5+ years experience as a Field Service Technician.Knowledge / Skills / Abilities: Extensive knowledge of field service practices and company products. Mechanical aptitude. Basic written and verbal communication, math, customer service skills Positive attitude and ability to interact in a positive manner with others. Ability to lift 50 pounds unassisted, 100 pounds with assistance. Good manual dexterity. Valid driver’s license. Ability to read and interpret work orders. Coaching and mentoring skills. Working Conditions: Extensive standing, frequent bending, lifting, pulling, pushing, reaching, twisting, and walking. Ability to operate a service vehicle and work under variable weather conditions.Equipment / Tools Usage: Small hand tools, use of specialized equipment such as suction cups, chop saws, humidity gauges, and operation of a service van.Safety: Perform all duties and responsibilities in a safe manner in accordance with Health and Safety policies and practices. Wear required personal protective equipment. Immediately report unsafe working conditions.Comply with all legislative requirements as outlined by Occupational Health and Safety Act, Regulations, and Code.SummaryIf you or anyone you know is interested in the Field Service Technician opportunity in the Saskatoon area please send your resume DIRECTLY to saskatoonjobs@randstad.caWe thank all applicants for expressing interest in the above field service technician opportunity; however, only those candidates who meet the above requirements will be contacted for an interview. Our team is always looking for talented people for work in Saskatchewan, feel free to send your resume to saskatoonjobs@randstad.ca to be considered for other opportunities.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you self-motivated and able to guide yourself without direct supervision? Do you have experience in window repair and as a service technician?Randstad Staffing is hiring for a Feild Service Technician with experience in window repair to join a service tech team in Saskatoon, Saskatchewan. In this role, you will be responsible for troubleshooting and providing solutions to product-related issues in the Saskatchewan client base.This is the perfect opportunity to utilize your problem-solving and customer service skills in combination with your technical experience.The duties assigned to this role will be a reflection of the applicant's competence in the service technician position.Level 1Under the guidance of a Level 2 or 3 Field Service Technician, or equivalent, travel to customer job sites and perform Lock-out Service / Job Finals and other basic field service repairs on products, and perform in-shop product repairs, while providing customer service excellence. Develop knowledge and skill of product repair techniques in accordance with acceptable standards in preparation for a Field Service Technician - Level 2 position.Level 2Travel to customer job sites and independently perform routine, non-complex customer field service repairs, handle and resolve common customer service-related inquiries while at the job site, and coach a Field Service Technician Level 1.Level 3Travel to customer sites and independently perform routine and complex customer field service repairs, handle and resolve common and difficult customer service inquiries. Provide on-the-job coaching of Field Service Technicians Levels 1 and 2.Advantages- Attractive benefits, RRSP, and vacation- Competitive salary rate.- Company vehicle, equipment, and cellphone providedResponsibilities1.All duties as defined for Field Service Technician Level 22.Replace wood jamb extensions on PVC and wood windows, door slabs, door lights, and astragals, and hardware, as required on all, products.3.Repair / replace patio door panels on PVC and wood doors.4.Independently glaze and de-glaze door lights and small sealed units.5.Independently glaze and de-glaze door all types of product.6.Coach, train and mentor a Field Service Technicians Level 1and 2 as required.7.Respond to complex customer inquiries in a professional and polite manner.8.Document and inform Customer Service Department of installation damages to the product, and inform them of other service-related issues.9.Complete required work orders and paperwork.10.Operate service vehicles in a safe manner and comply with company and government motor vehicle/traffic requirements. 11.Perform pre-trip vehicle inspections, maintain required vehicle logs, and communicate vehicle problems to the supervisor. 12.Perform other duties as assigned.QualificationsEducation: High School Diploma. Some post-secondary education in a Trade is an asset.Experience: 5+ years experience as a Field Service Technician.Knowledge / Skills / Abilities: Extensive knowledge of field service practices and company products. Mechanical aptitude. Basic written and verbal communication, math, customer service skills Positive attitude and ability to interact in a positive manner with others. Ability to lift 50 pounds unassisted, 100 pounds with assistance. Good manual dexterity. Valid driver’s license. Ability to read and interpret work orders. Coaching and mentoring skills. Working Conditions: Extensive standing, frequent bending, lifting, pulling, pushing, reaching, twisting, and walking. Ability to operate a service vehicle and work under variable weather conditions.Equipment / Tools Usage: Small hand tools, use of specialized equipment such as suction cups, chop saws, humidity gauges, and operation of a service van.Safety: Perform all duties and responsibilities in a safe manner in accordance with Health and Safety policies and practices. Wear required personal protective equipment. Immediately report unsafe working conditions.Comply with all legislative requirements as outlined by Occupational Health and Safety Act, Regulations, and Code.SummaryIf you or anyone you know is interested in the Field Service Technician opportunity in the Saskatoon area please send your resume DIRECTLY to saskatoonjobs@randstad.caWe thank all applicants for expressing interest in the above field service technician opportunity; however, only those candidates who meet the above requirements will be contacted for an interview. Our team is always looking for talented people for work in Saskatchewan, feel free to send your resume to saskatoonjobs@randstad.ca to be considered for other opportunities.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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