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        • Montreal, Québec
        • Contract
        Do you have previous collections or call centre experience? Are you Bilingual in French and English with excellent communication skills on the phone? Are you looking to gain experience within a banking environment? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for a Bilingual Collections Officer for a 6-month contract in Montreal! Pay: $22.00/hourHours: Flexible to work within the business hours of 8am to 9pm Monday to Friday, and 8am to 4pm on SaturdaysAs a Bilingual Collections Officer your duties will include but not be limited to:- Apply methodologies and procedures to solve past-due loans and credit card products- Connect with clients and work out payment arrangements- Analyze client profiles to offer different options to clients- Assess risk situations and escalate when necessary- Provide recommendations for legal or third party collection activity for specific cases- Provide a balance between quality customer service and collections techniquesAdvantages- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- Excellent learning opportunity - Great networking environment- High likelihood of contract extension QualificationsTOP SKILLS / EXPERIENCE:- Candidates must be bilingual - French and English- Previous collections or call centre experience- Ability to handle volume calls- Ability to bring a personable and professional customer care experience- Must be computer literate- Proficient with MS Office - Excel/Outlook* Clear criminal and credit checkInterested in the Bilingual Collections Officer role in Montreal? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- Excellent learning opportunity - Great networking environment- High likelihood of contract extensionRESPONSIBILITIESQUALIFICATIONSTOP SKILLS / EXPERIENCE:- Candidates must be bilingual - French and English- Previous collections or call centre experience- Ability to handle volume calls- Ability to bring a personable and professional customer care experience- Must be computer literate- Proficient with MS Office - Excel/Outlook* Clear criminal and credit checkInterested in the Bilingual Collections Officer role in Montreal? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.
        Do you have previous collections or call centre experience? Are you Bilingual in French and English with excellent communication skills on the phone? Are you looking to gain experience within a banking environment? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for a Bilingual Collections Officer for a 6-month contract in Montreal! Pay: $22.00/hourHours: Flexible to work within the business hours of 8am to 9pm Monday to Friday, and 8am to 4pm on SaturdaysAs a Bilingual Collections Officer your duties will include but not be limited to:- Apply methodologies and procedures to solve past-due loans and credit card products- Connect with clients and work out payment arrangements- Analyze client profiles to offer different options to clients- Assess risk situations and escalate when necessary- Provide recommendations for legal or third party collection activity for specific cases- Provide a balance between quality customer service and collections techniquesAdvantages- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- Excellent learning opportunity - Great networking environment- High likelihood of contract extension QualificationsTOP SKILLS / EXPERIENCE:- Candidates must be bilingual - French and English- Previous collections or call centre experience- Ability to handle volume calls- Ability to bring a personable and professional customer care experience- Must be computer literate- Proficient with MS Office - Excel/Outlook* Clear criminal and credit checkInterested in the Bilingual Collections Officer role in Montreal? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- Excellent learning opportunity - Great networking environment- High likelihood of contract extensionRESPONSIBILITIESQUALIFICATIONSTOP SKILLS / EXPERIENCE:- Candidates must be bilingual - French and English- Previous collections or call centre experience- Ability to handle volume calls- Ability to bring a personable and professional customer care experience- Must be computer literate- Proficient with MS Office - Excel/Outlook* Clear criminal and credit checkInterested in the Bilingual Collections Officer role in Montreal? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.
        • Montréal, Québec
        • Permanent
        • $48,000 per year
        Are you passionate about finance? Have you been always interested in the field of investment? Are you ready to take the next step in your career? Are you fluent bilingual English and French ? Do you enjoy providing advice and problem-solving? If you answered "yes", then this may be the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Temporarily work from home due to Covid-19.Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMKarell,Amelie,Phone Number:514.707.8579Fax Number:514.350.0034ADVANTAGES- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)RESPONSIBILITIESResponsibilities for the Bilingual (English/French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)QUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by the following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".
        Are you passionate about finance? Have you been always interested in the field of investment? Are you ready to take the next step in your career? Are you fluent bilingual English and French ? Do you enjoy providing advice and problem-solving? If you answered "yes", then this may be the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Temporarily work from home due to Covid-19.Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMKarell,Amelie,Phone Number:514.707.8579Fax Number:514.350.0034ADVANTAGES- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)RESPONSIBILITIESResponsibilities for the Bilingual (English/French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French- Provide support for self directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputation- Will go through various certifications (CSC, CPH, DFOL)QUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by the following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".
        • Montréal, Québec
        • Permanent
        Are you passionate about finance? Have you been always interested in the field of investment? Are you ready to take the next step in your career? Are you fluent bilingual English and French ? Do you enjoy providing advice and problem-solving? If you answered "yes", then this may be the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Temporarily work from home due to Covid-19.Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMKarell,Amelie,Phone Number:514.707.8579Fax Number:514.350.0034ADVANTAGES- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)RESPONSIBILITIESResponsibilities for the Bilingual (English/French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French- Provide support for self-directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputationQUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by the following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".
        Are you passionate about finance? Have you been always interested in the field of investment? Are you ready to take the next step in your career? Are you fluent bilingual English and French ? Do you enjoy providing advice and problem-solving? If you answered "yes", then this may be the opportunity you have been looking for.Position: Investment Specialist Customer Service - Permanent full time.Location: Temporarily work from home due to Covid-19.Must be local to the Montreal or surrounding area.Hours of Operation:Monday - Sunday7:00AM - 11:00PMKarell,Amelie,Phone Number:514.707.8579Fax Number:514.350.0034ADVANTAGES- Competitive salary starting at $47,900- Permanent position- Guaranteed full time hours- Great career path for the financial industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through various certifications (CSC, CPH, DFOL)RESPONSIBILITIESResponsibilities for the Bilingual (English/French) Investment Specialist include (but are not limited to):- Inbound call centre environment- Handle calls in English and French- Provide support for self-directed investment accounts- Provide an excellent customer service experience- Promote a positive company reputationQUALIFICATIONS- Excellent English and French communication skills- Strong computer/keyboarding skills- Previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Asset if you have investment specialist experience or any of the following certifications CSC, CPH, DFOL- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by the following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to amelie.laprise@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".
        • Montreal, Québec
        • Contract
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives, to join our client, a well-known credit bureau, in their Montreal office. As a Bilingual Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Completing verification tasks using standard verification processes• Detecting unordinary and suspicious situations with employment and income verification• Using multiple channels to connect with employers to verify employment and document findings• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededAdvantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 3 month contract • Temp to perm• Location: Montreal (Anjou area)• Pay Rate: $23/hour• Hours: 8:00am to 7:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.Qualifications• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech savvy• Analytical and strong problem solving skillsIf you are interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 3 month contract • Temp to perm• Location: Montreal (Anjou area)• Pay Rate: $23/hour• Hours: 8:00am to 7:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.RESPONSIBILITIESQUALIFICATIONS• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech savvy• Analytical and strong problem solving skillsIf you are interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives, to join our client, a well-known credit bureau, in their Montreal office. As a Bilingual Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Completing verification tasks using standard verification processes• Detecting unordinary and suspicious situations with employment and income verification• Using multiple channels to connect with employers to verify employment and document findings• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededAdvantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 3 month contract • Temp to perm• Location: Montreal (Anjou area)• Pay Rate: $23/hour• Hours: 8:00am to 7:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.Qualifications• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech savvy• Analytical and strong problem solving skillsIf you are interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 3 month contract • Temp to perm• Location: Montreal (Anjou area)• Pay Rate: $23/hour• Hours: 8:00am to 7:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.RESPONSIBILITIESQUALIFICATIONS• Bilingual - French and English (both oral and written)• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech savvy• Analytical and strong problem solving skillsIf you are interested in the Bilingual Customer Service Representative role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.
        • Montréal, Québec
        • Contract
        Our client in the insurance industry is seeking a Bilingual Call Center Representative to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $19.01per hour.Responsibilities:This is a Call Centre/Billing Collections Representative - Ability to handle 50-60 calls per day / Capacité à gérer 50-60 appels par jour. Note: This position does not require sales of products or calling clients for non-payment. It is strictly inbound calls from customers regarding their statements.Offer excellent customer service to brokers and internal / external customers regarding the collection of premium payable directly to the company. Resolve discrepancies by working in collaboration with the underwriting and our brokers.Responsibilities:• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesAdvantages• Work for a well-known insurance company• Earn $19.01 per hour• Work in DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm (Rotating, 7.5 hours/day) Qualifications• Bilingual• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles• Knowledge of the General system (an asset)• Good knowledge of Excel and Word• Ability to adapt to changeLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $19.28 per hour• Work in DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm (Rotating, 7.5 hours/day)RESPONSIBILITIES• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesQUALIFICATIONS• Bilingual• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles• Knowledge of the General system (an asset)• Good knowledge of Excel and Word• Ability to adapt to changeSUMMARYOur client in the insurance industry is seeking a Bilingual Call Center Representative to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $19.28 per hour.
        Our client in the insurance industry is seeking a Bilingual Call Center Representative to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $19.01per hour.Responsibilities:This is a Call Centre/Billing Collections Representative - Ability to handle 50-60 calls per day / Capacité à gérer 50-60 appels par jour. Note: This position does not require sales of products or calling clients for non-payment. It is strictly inbound calls from customers regarding their statements.Offer excellent customer service to brokers and internal / external customers regarding the collection of premium payable directly to the company. Resolve discrepancies by working in collaboration with the underwriting and our brokers.Responsibilities:• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesAdvantages• Work for a well-known insurance company• Earn $19.01 per hour• Work in DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm (Rotating, 7.5 hours/day) Qualifications• Bilingual• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles• Knowledge of the General system (an asset)• Good knowledge of Excel and Word• Ability to adapt to changeLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $19.28 per hour• Work in DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm (Rotating, 7.5 hours/day)RESPONSIBILITIES• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesQUALIFICATIONS• Bilingual• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles• Knowledge of the General system (an asset)• Good knowledge of Excel and Word• Ability to adapt to changeSUMMARYOur client in the insurance industry is seeking a Bilingual Call Center Representative to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $19.28 per hour.
        • Montreal, Québec
        • Contract
        Our top banking client is hiring a recruiter for a 3 month contract.Responsibilities include:Are you well-networked and aware of industry best practices in recruitment? Will you be able to use market recruitment insights to optimize TD's hiring experience? If so, then apply today. As Talent Acquisition Partner (Recruiter II), you will bring your talent and subject matter expertise to help grow and enhance our client's best in class recruitment strategies.In this role, a typical day at work would be to:• Build a positive Hiring Manager and candidate experience throughout the recruiting cycle in adherence to customer experience model; coach others on the best processes and practices• Serve as Talent Advisor to recommend on talent decisions and handle plan, assess and supply aspects of the recruitment process through sound knowledge of the Bank's human resource policies, plans and programs and external markets• Meet turnover and prepare for future requirements by using enterprise hiring system and assessment screening to provide list of shortlisted candidates to partners• Identify and resolve non-standard activities by applying your solid understanding of process or policy risk; report High-risk issues to appropriate level that require further clarity• Maintain a culture of risk management and control by ensuring the prepared documents and transactions are within relevant regulations and operating practices• Carry out meaningful data analysis and research projects and develop talent acquisition and diversity plans with minimal direction through professional level knowledge of the functional area• Collaborate with HR partners and other Talent Acquisitions; participate and represent our client in hiring events along with HR and partner while exercising discretion in confidential matters• Provide specialized guidance and training to junior team members and about the processes, policies and practices for successfully accomplishing business objectives• Attract talent through advertising on internet, intranet, social media and other recruiting tools as appropriate on a weekly to monthly timelines while managing escalated matters• Build a fair, positive and equitable environment that supports a diverse workforce by promoting team effectiveness, maintaining a positive attitude and continuously developing and improving knowledge of emerging industry trends and programsAdvantagesWork for one of Canada's top banks$26/hr3 month contract with long term potentialQualificationsRecruitment Experience – 1 to 3 yearsExperience recruiting for call centre - 2 years minimumExperience utilizing online tools including LinkedIn is requiredExperience using basic MS OutlookLindsayPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWork for one of Canada's top banks$26/hr3 month contract with long term potentialRESPONSIBILITIESQUALIFICATIONSRecruitment Experience – 1 to 3 yearsExperience recruiting for call centre - 2 years minimumExperience utilizing online tools including LinkedIn is requiredExperience using basic MS Outlook
        Our top banking client is hiring a recruiter for a 3 month contract.Responsibilities include:Are you well-networked and aware of industry best practices in recruitment? Will you be able to use market recruitment insights to optimize TD's hiring experience? If so, then apply today. As Talent Acquisition Partner (Recruiter II), you will bring your talent and subject matter expertise to help grow and enhance our client's best in class recruitment strategies.In this role, a typical day at work would be to:• Build a positive Hiring Manager and candidate experience throughout the recruiting cycle in adherence to customer experience model; coach others on the best processes and practices• Serve as Talent Advisor to recommend on talent decisions and handle plan, assess and supply aspects of the recruitment process through sound knowledge of the Bank's human resource policies, plans and programs and external markets• Meet turnover and prepare for future requirements by using enterprise hiring system and assessment screening to provide list of shortlisted candidates to partners• Identify and resolve non-standard activities by applying your solid understanding of process or policy risk; report High-risk issues to appropriate level that require further clarity• Maintain a culture of risk management and control by ensuring the prepared documents and transactions are within relevant regulations and operating practices• Carry out meaningful data analysis and research projects and develop talent acquisition and diversity plans with minimal direction through professional level knowledge of the functional area• Collaborate with HR partners and other Talent Acquisitions; participate and represent our client in hiring events along with HR and partner while exercising discretion in confidential matters• Provide specialized guidance and training to junior team members and about the processes, policies and practices for successfully accomplishing business objectives• Attract talent through advertising on internet, intranet, social media and other recruiting tools as appropriate on a weekly to monthly timelines while managing escalated matters• Build a fair, positive and equitable environment that supports a diverse workforce by promoting team effectiveness, maintaining a positive attitude and continuously developing and improving knowledge of emerging industry trends and programsAdvantagesWork for one of Canada's top banks$26/hr3 month contract with long term potentialQualificationsRecruitment Experience – 1 to 3 yearsExperience recruiting for call centre - 2 years minimumExperience utilizing online tools including LinkedIn is requiredExperience using basic MS OutlookLindsayPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWork for one of Canada's top banks$26/hr3 month contract with long term potentialRESPONSIBILITIESQUALIFICATIONSRecruitment Experience – 1 to 3 yearsExperience recruiting for call centre - 2 years minimumExperience utilizing online tools including LinkedIn is requiredExperience using basic MS Outlook
        • Montreal, Québec
        • Contract
        Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client, a leading Insurance Company, in Montreal. In this position, you will be responsible for answering questions about health & dental insurance, financial products, and more via phone and/or e-mail. We are seeking candidates with strong communication skills and customer service skills. This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!In this role you will be responsible for • Providing high quality service to advisors and clients via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Troubleshooting and resolving technical issues; guiding users on the Internet site• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededAdvantagesWhy you want this role:- Work for a large insurance company- Montreal location- $19.31 /hour- 6 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends - Professional work environment- Start date: October 12th, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Qualifications- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (wired internet connection - modem to computer via ethernet cable)If you are interested in the Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work for a large insurance company- Montreal location- $19.31 /hour- 6 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends - Professional work environment- Start date: October 12th, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.RESPONSIBILITIESQUALIFICATIONS- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (wired internet connection - modem to computer via ethernet cable)If you are interested in the Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.
        Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives for our client, a leading Insurance Company, in Montreal. In this position, you will be responsible for answering questions about health & dental insurance, financial products, and more via phone and/or e-mail. We are seeking candidates with strong communication skills and customer service skills. This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!In this role you will be responsible for • Providing high quality service to advisors and clients via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Troubleshooting and resolving technical issues; guiding users on the Internet site• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededAdvantagesWhy you want this role:- Work for a large insurance company- Montreal location- $19.31 /hour- 6 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends - Professional work environment- Start date: October 12th, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Qualifications- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (wired internet connection - modem to computer via ethernet cable)If you are interested in the Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work for a large insurance company- Montreal location- $19.31 /hour- 6 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 9am - 9pm- no weekends - Professional work environment- Start date: October 12th, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.RESPONSIBILITIESQUALIFICATIONS- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (wired internet connection - modem to computer via ethernet cable)If you are interested in the Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.
        • Montreal, Québec
        • Contract
        Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for a Customer Service Representatives for our client, a leading Insurance Company, in Montreal. In this position, you will be responsible for answering questions about health & dental insurance, financial products, and more via phone and/or e-mail. We are seeking candidates with strong communication skills and customer service skills. This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!In this role you will be responsible for • Providing high quality service to advisors and clients via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Troubleshooting and resolving technical issues; guiding users on the Internet site• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededAdvantagesWhy you want this role:- Work for a large insurance company- Montreal location- $19.31 /hour- 5 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends - Professional work environment- Start date: November 16, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Qualifications- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (wired internet connection - modem to computer via ethernet cable)If you are interested in the Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work for a large insurance company- Montreal location- $19.31 /hour- 5 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends - Professional work environment- Start date: November 16, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.RESPONSIBILITIESQUALIFICATIONS- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (wired internet connection - modem to computer via ethernet cable)If you are interested in the Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.
        Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for a Customer Service Representatives for our client, a leading Insurance Company, in Montreal. In this position, you will be responsible for answering questions about health & dental insurance, financial products, and more via phone and/or e-mail. We are seeking candidates with strong communication skills and customer service skills. This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!In this role you will be responsible for • Providing high quality service to advisors and clients via telephone.• Taking orders and following up on services• Handle high volumes of telephone inquiries within established productivity goals• Troubleshooting and resolving technical issues; guiding users on the Internet site• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededAdvantagesWhy you want this role:- Work for a large insurance company- Montreal location- $19.31 /hour- 5 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends - Professional work environment- Start date: November 16, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Qualifications- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (wired internet connection - modem to computer via ethernet cable)If you are interested in the Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work for a large insurance company- Montreal location- $19.31 /hour- 5 month contract with possibility of extension- Strong potential for perm- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends - Professional work environment- Start date: November 16, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.RESPONSIBILITIESQUALIFICATIONS- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (wired internet connection - modem to computer via ethernet cable)If you are interested in the Customer Service Representative role and would like to work in Montreal, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.
        • Montréal, Québec
        • Permanent
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal. This is permanent full time position working as a Bilingual Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career! Salary:$16.50Montréal, QuébecTemporary work from homeYou need to be available between 7am until 11 pm from monday to friday (37.5 hours per week)ADVANTAGESHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Montreal: - Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - remote position anywhere in Quebec- Great work culture - Career progression opportunities- Equipment provided by the company - Several discounts used on various services - Employee benefit planRESPONSIBILITIES- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns - Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent: - Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable) SUMMARYInterested? Apply now.Here's how to apply:- submit your application directly OR- send your CV directly tokaren.leiton@randstad.cacharles-etienne.meloche@randstad.ca hakeem.caron@randstad.ca
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal. This is permanent full time position working as a Bilingual Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career! Salary:$16.50Montréal, QuébecTemporary work from homeYou need to be available between 7am until 11 pm from monday to friday (37.5 hours per week)ADVANTAGESHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Montreal: - Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - remote position anywhere in Quebec- Great work culture - Career progression opportunities- Equipment provided by the company - Several discounts used on various services - Employee benefit planRESPONSIBILITIES- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns - Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent: - Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable) SUMMARYInterested? Apply now.Here's how to apply:- submit your application directly OR- send your CV directly tokaren.leiton@randstad.cacharles-etienne.meloche@randstad.ca hakeem.caron@randstad.ca
        • Montréal, Québec
        • Contract
        • $17.20 per hour
        Would you like to start the year with a new job? Please find this new long term opportunity working at the comfort of home! As a Bilingual Insurance Advisor in Montreal, you would be responsible for identifying the customer's needs and transferring the call to an insurance broker. The objective: to understand customer needs in order to promote the company's services and products using a call generator. ADVANTAGESHere is a list of the advantages you can benefit from for this position as an Insurance Customer Service Agent in Montreal: - Work from home during the pandemic - Dynamic working environment- Schedule during the week, flexible to work - Free weekends- Possibility of advancement in the companyFor the moment, you will work from home during this pandemic. No date has been set for any return to the downtown office. When time is right, you will love the work environment, the contest and the fact is in the heart of downtown Montreal! So easy access using the public transportation. RESPONSIBILITIESAs an Insurance Customer Service Agent in Montreal you will be responsible for:- Collect information and/or obtain insurance policy renewal dates (outbound calls)- Transferring calls to brokers- Identification of customer needs- Record DataFull-time employment: 40 hours, working 5 days per week OR 32 hours, working 4 days per week. Salary: $17.20/hourSchedule: Monday to Friday from 11am to 8pm QUALIFICATIONSInterested? This are the qualifications you must have to meet to be the next Insurance Customer Service Agent in Montreal: - Be fluently bilingual in both English and French.- Be able to work efficiently from home- Being comfortable using your own a computer - Experience in customer service and/or call centre experience - Passionate to offer an excellent customer service and identifying customers needs- Willing to start a career in the insurance industry - High school diploma (DES) or vocational diploma (DEP) obtained or diploma equivalents- Be legally eligible to work in Canada. You may be requested to provide proof of eligibility at that time.- A criminal record and credit check will be conducted during the process.SUMMARYAre you the perfect candidate for this role? Would you like to grow with a great company? Send us your updated CV with the subject "Bilingual Insurance Agent - Montreal": karen.leiton@randstad.ca, charles-etienne.meloche@randstad.ca, hakeem.caron@randstad.ca Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to meet them!We look forward to discussing this opportunity with you,
        Would you like to start the year with a new job? Please find this new long term opportunity working at the comfort of home! As a Bilingual Insurance Advisor in Montreal, you would be responsible for identifying the customer's needs and transferring the call to an insurance broker. The objective: to understand customer needs in order to promote the company's services and products using a call generator. ADVANTAGESHere is a list of the advantages you can benefit from for this position as an Insurance Customer Service Agent in Montreal: - Work from home during the pandemic - Dynamic working environment- Schedule during the week, flexible to work - Free weekends- Possibility of advancement in the companyFor the moment, you will work from home during this pandemic. No date has been set for any return to the downtown office. When time is right, you will love the work environment, the contest and the fact is in the heart of downtown Montreal! So easy access using the public transportation. RESPONSIBILITIESAs an Insurance Customer Service Agent in Montreal you will be responsible for:- Collect information and/or obtain insurance policy renewal dates (outbound calls)- Transferring calls to brokers- Identification of customer needs- Record DataFull-time employment: 40 hours, working 5 days per week OR 32 hours, working 4 days per week. Salary: $17.20/hourSchedule: Monday to Friday from 11am to 8pm QUALIFICATIONSInterested? This are the qualifications you must have to meet to be the next Insurance Customer Service Agent in Montreal: - Be fluently bilingual in both English and French.- Be able to work efficiently from home- Being comfortable using your own a computer - Experience in customer service and/or call centre experience - Passionate to offer an excellent customer service and identifying customers needs- Willing to start a career in the insurance industry - High school diploma (DES) or vocational diploma (DEP) obtained or diploma equivalents- Be legally eligible to work in Canada. You may be requested to provide proof of eligibility at that time.- A criminal record and credit check will be conducted during the process.SUMMARYAre you the perfect candidate for this role? Would you like to grow with a great company? Send us your updated CV with the subject "Bilingual Insurance Agent - Montreal": karen.leiton@randstad.ca, charles-etienne.meloche@randstad.ca, hakeem.caron@randstad.ca Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to meet them!We look forward to discussing this opportunity with you,

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