job postings call centre jobs in montreal

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call centre montreal Jobs

call centre jobs in montreal

There were approximately 25,000 call centre jobs in Montreal last year, up 1.6% from 2016. There is a growing demand for experienced and bilingual call centre agents in Montreal. If you have past experience and speak both languages, employment opportunities await.

call centre salaries in montreal

Montreal call centre agents are paid slightly below the national average of other major cities, most likely attributable to Montreal’s comparably lower cost of living.

Entry level salary: $36k - $42.7k
Intermediate salary: $39.9k - $47.3k
Senior salary: $43.5k - $51.5k

top industries for call centre agents in montreal

These are some the industries hiring call centre agents in Montreal:

  1. business support services
  2. wired telecomm carriers
  3. wireless telecomm carriers
  4. automobile dealers
  5. insurance carriers

in demand skills in montreal

The following skills are those which Montreal employers value most in their call centre agents:

  • bilingual (english/french)
  • microsoft office
  • technical support
  • customer relationship management (CRM)
  • anti-money laundering (AML)

next steps for call centre agents

Call centre agents have a lot of room to advance their career. More senior responsibilities may include supervising or managing other agents and operations as well as training new hires.

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