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    2 jobs found for call centre in london, ontario

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        • London, Ontario
        • Contract
        Do you have exceptional customer service skills and are computer savvy? Are you eager to gain experience in the banking sector and are adaptable to change? If so, we have the perfect opportunity for you!We are currently recruiting for Service Availability Representatives for a 12-month contract with a top 5 bank in London Ontario.Pay rate: $17.50/ hourHours: 37.5 hours a week, rotational schedule (rotates every 2 weeks)Monday to Sunday - Days, Evenings, NightsAdvantages- Work for a leading bank in Canada- Long term contract - 1 year- Potential for extension- London, ON location- Work from home for now- Work in a friendly team environment- Work in a professional environment- Approachable managers- Work in a fast-paced environment - $17.50/hour- Start date - ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Availability Representative, your responsibilities will include, but are not limited to:- Answer emails and inbound calls from customers- Accurately resolve detailed problems through a ticketing system- Follow-up with customers and escalate to support groups- Identify and escalate wide-impact or potential wide-impact outages- Identify trends and opportunities for improvement as well as provide ongoing feedback QualificationsMust have:- 1+ year of call centre experience- Above average computing and navigational skills- Exceptional customer service skills- Experience with ticketing systems is an asset- A team player who collaborates effectively with peers and other teams- University Degree or a College degree/diploma is considered an asset- Good knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint)- A technical support background or related education* Clear credit and criminal check required *SummaryInterested in the Service Availability Representative position in London? Apply online today!
        Do you have exceptional customer service skills and are computer savvy? Are you eager to gain experience in the banking sector and are adaptable to change? If so, we have the perfect opportunity for you!We are currently recruiting for Service Availability Representatives for a 12-month contract with a top 5 bank in London Ontario.Pay rate: $17.50/ hourHours: 37.5 hours a week, rotational schedule (rotates every 2 weeks)Monday to Sunday - Days, Evenings, NightsAdvantages- Work for a leading bank in Canada- Long term contract - 1 year- Potential for extension- London, ON location- Work from home for now- Work in a friendly team environment- Work in a professional environment- Approachable managers- Work in a fast-paced environment - $17.50/hour- Start date - ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Availability Representative, your responsibilities will include, but are not limited to:- Answer emails and inbound calls from customers- Accurately resolve detailed problems through a ticketing system- Follow-up with customers and escalate to support groups- Identify and escalate wide-impact or potential wide-impact outages- Identify trends and opportunities for improvement as well as provide ongoing feedback QualificationsMust have:- 1+ year of call centre experience- Above average computing and navigational skills- Exceptional customer service skills- Experience with ticketing systems is an asset- A team player who collaborates effectively with peers and other teams- University Degree or a College degree/diploma is considered an asset- Good knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint)- A technical support background or related education* Clear credit and criminal check required *SummaryInterested in the Service Availability Representative position in London? Apply online today!
        • London, Ontario
        • Contract
        Do you have exceptional customer service skills and are computer savvy? Are you eager to gain experience in the banking sector and are adaptable to change? Looking to use your bilingual skills in French and English? If so, we have the perfect opportunity for you!We are currently recruiting for Bilingual Service Availability Representatives for a 12-month contract with a top 5 bank in London Ontario. Great opportunity for individuals with technical support or helpdesk experience.Pay rate: $18.85/ hourHours: 37.5 hours a week, rotational schedule7:00am -9:00pm Monday to Friday 7:00am to 7:00pm Saturday and SundayAdvantages- Work for a leading bank in Canada- Long term contract - 1 year- Potential for extension- London, ON location (Work from home until safe to return to the office)- Work in a friendly team environment- Work in a professional environment- Approachable managers- Work in a fast-paced environment - $18.85/ hourWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Service Availability Representative, your responsibilities will include, but are not limited to:- Answer emails and inbound calls from customers- Accurately resolve detailed problems through a ticketing system- Follow-up with customers and escalate to support groups- Identify and escalate wide-impact or potential wide-impact outages- Identify trends and opportunities for improvement as well as provide ongoing feedback QualificationsMust have:- Fluent in French and English- 1+ year of call centre experience- Above-average computing and navigational skills- Exceptional customer service skills- Experience with ticketing systems is an asset- A team player who collaborates effectively with peers and other teams- University Degree or a College degree/diploma is considered an asset- Good knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint)- A technical support background or related education* Clear credit and criminal check required *SummaryInterested in this Customer Service Availability Representative position in London? Apply online today!
        Do you have exceptional customer service skills and are computer savvy? Are you eager to gain experience in the banking sector and are adaptable to change? Looking to use your bilingual skills in French and English? If so, we have the perfect opportunity for you!We are currently recruiting for Bilingual Service Availability Representatives for a 12-month contract with a top 5 bank in London Ontario. Great opportunity for individuals with technical support or helpdesk experience.Pay rate: $18.85/ hourHours: 37.5 hours a week, rotational schedule7:00am -9:00pm Monday to Friday 7:00am to 7:00pm Saturday and SundayAdvantages- Work for a leading bank in Canada- Long term contract - 1 year- Potential for extension- London, ON location (Work from home until safe to return to the office)- Work in a friendly team environment- Work in a professional environment- Approachable managers- Work in a fast-paced environment - $18.85/ hourWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Service Availability Representative, your responsibilities will include, but are not limited to:- Answer emails and inbound calls from customers- Accurately resolve detailed problems through a ticketing system- Follow-up with customers and escalate to support groups- Identify and escalate wide-impact or potential wide-impact outages- Identify trends and opportunities for improvement as well as provide ongoing feedback QualificationsMust have:- Fluent in French and English- 1+ year of call centre experience- Above-average computing and navigational skills- Exceptional customer service skills- Experience with ticketing systems is an asset- A team player who collaborates effectively with peers and other teams- University Degree or a College degree/diploma is considered an asset- Good knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint)- A technical support background or related education* Clear credit and criminal check required *SummaryInterested in this Customer Service Availability Representative position in London? Apply online today!

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