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      • Toronto, Ontario
      • Contract
      • $22.00 - $27.00 per hour
      Randstad Finance & Accounting is searching for a Collections Specialist, for a contract role that is a hybrid of work from home and on site in downtown Toronto. The ideal candidate must have at least two years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate personnel with cash applications, researching, resolving and following up on deductions and resolving billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required.This is a temporary contract role so only qualified candidates who are not currently working will be contacted. AdvantagesHybrid working model, part onsite and part work from homeCompetitive hourly payJoin a dynamic, high energy team and gain industry experienceOpportunity for growthResponsibilitiesRoutinely monitor account activity and balances utilizing various systems and reports.Initiate contact with other companies to secure payment of outstanding invoices.Develop and maintain a positive customer relationship.Provide invoices and/or documentation as required to aid in escalation of payment.Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.Receive inbound calls and email correspondence from customers.Research and resolve dispute issues in a timely manner.Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.Analyze account balance and status to recommend credit holds due to non-payment.Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.Provide timely follow-up on payment arrangements.Document outcome of all customer communications.Perform account analysis in Excel in response to customer inquiriesQualifications2 or more years of experience in B2B or B2C CollectionsPost-secondary education in business administration, accounting or bookkeepingStrong attention to the detailPositive outlook and the ability to work cooperatively with othersStrong knowledge of Microsoft ExcelSummaryRandstad matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation, payroll and more. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, visit Randstad’s website.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Finance & Accounting is searching for a Collections Specialist, for a contract role that is a hybrid of work from home and on site in downtown Toronto. The ideal candidate must have at least two years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate personnel with cash applications, researching, resolving and following up on deductions and resolving billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required.This is a temporary contract role so only qualified candidates who are not currently working will be contacted. AdvantagesHybrid working model, part onsite and part work from homeCompetitive hourly payJoin a dynamic, high energy team and gain industry experienceOpportunity for growthResponsibilitiesRoutinely monitor account activity and balances utilizing various systems and reports.Initiate contact with other companies to secure payment of outstanding invoices.Develop and maintain a positive customer relationship.Provide invoices and/or documentation as required to aid in escalation of payment.Collect customer payments in accordance with payment due dates while adhering to established requirements and internal controls.Receive inbound calls and email correspondence from customers.Research and resolve dispute issues in a timely manner.Identify issues attributing to account delinquency and escalate for management feedback and involvement as necessary.Analyze account balance and status to recommend credit holds due to non-payment.Perform collaboratively within a remote work environment interacting with appropriate teams to provide notice of delinquency and obtain assistance in the collection’s effort.Provide timely follow-up on payment arrangements.Document outcome of all customer communications.Perform account analysis in Excel in response to customer inquiriesQualifications2 or more years of experience in B2B or B2C CollectionsPost-secondary education in business administration, accounting or bookkeepingStrong attention to the detailPositive outlook and the ability to work cooperatively with othersStrong knowledge of Microsoft ExcelSummaryRandstad matches skilled professionals with remote or on-site jobs in accounting, bookkeeping, finance, audit, taxation, payroll and more. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, visit Randstad’s website.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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