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      • Mississauga, Ontario
      • Permanent
      The Telematics Supervisor / Connected Car Supervisor will support the operations of all current and future Connected Car generations across all vehicle models and will act as the lead interface during the development, launch, and post-launch operations phase between external and internal stakeholders. AdvantagesYou would be able to build the process and team from the ground up for this pracitse.ResponsibilitiesesponsibilitiesSystem understanding through studying and analysis of requirement and specifications documents as well as architecture and design documentation. Contribution towards the creation of RFP’sConduct User Acceptance Testing (UAT) on multiple user interfaces (mobile App, Website, Call Centre User Interface, In-vehicle) for Connected Car programs with focus on Customer Experience and Quality ControlLead, guide, and work with multiple suppliers in the development and operation of Connected Car products to ensure delivery of project tasks and milestones.Create test cases based on system documents and flow charts to ensure the entire system is validated; this includes the execution of Happy Path user flow as well as discovering edge cases and potential error scenariosDocument the execution of test cases and maintain a Requirements Traceability MatrixExecute and lead troubleshooting by identifying the root cause of an issue /incident found in the testing and production environmentReport to the management team on outstanding issues and resolutions regularly in a structured waySupporting Product Planning functions as required QualificationsSkills / Knowledge / Experience / Education Required5+ years’ experience within an Engineering environmentBachelor’s degree in Engineering related fields; Electrical or Computer Science major is preferredValidated experience in Connected Car, Infotainment, Telematics, and Automotive HMI system is a strong assetTechnology-savvy with the use of Smartphone Apps or websiteExcellent Project Management Skills and ability to meet tight deadlinesBudget Management awareness and experience is an assetCapable of working with minimal supervision in a fast-paced environmentProficiency using Microsoft Office (Word, Excel, PowerPoint & Outlook)SummaryGreat opportunity for someone who is in the telematics space to expand and build a team and process by collaborating with the international development and product teams.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The Telematics Supervisor / Connected Car Supervisor will support the operations of all current and future Connected Car generations across all vehicle models and will act as the lead interface during the development, launch, and post-launch operations phase between external and internal stakeholders. AdvantagesYou would be able to build the process and team from the ground up for this pracitse.ResponsibilitiesesponsibilitiesSystem understanding through studying and analysis of requirement and specifications documents as well as architecture and design documentation. Contribution towards the creation of RFP’sConduct User Acceptance Testing (UAT) on multiple user interfaces (mobile App, Website, Call Centre User Interface, In-vehicle) for Connected Car programs with focus on Customer Experience and Quality ControlLead, guide, and work with multiple suppliers in the development and operation of Connected Car products to ensure delivery of project tasks and milestones.Create test cases based on system documents and flow charts to ensure the entire system is validated; this includes the execution of Happy Path user flow as well as discovering edge cases and potential error scenariosDocument the execution of test cases and maintain a Requirements Traceability MatrixExecute and lead troubleshooting by identifying the root cause of an issue /incident found in the testing and production environmentReport to the management team on outstanding issues and resolutions regularly in a structured waySupporting Product Planning functions as required QualificationsSkills / Knowledge / Experience / Education Required5+ years’ experience within an Engineering environmentBachelor’s degree in Engineering related fields; Electrical or Computer Science major is preferredValidated experience in Connected Car, Infotainment, Telematics, and Automotive HMI system is a strong assetTechnology-savvy with the use of Smartphone Apps or websiteExcellent Project Management Skills and ability to meet tight deadlinesBudget Management awareness and experience is an assetCapable of working with minimal supervision in a fast-paced environmentProficiency using Microsoft Office (Word, Excel, PowerPoint & Outlook)SummaryGreat opportunity for someone who is in the telematics space to expand and build a team and process by collaborating with the international development and product teams.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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