You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalised job alerts.

    209 jobs found for Customer Service Representative - Page 4

    filter2
    clear all
    page 4
      • Toronto, Ontario
      • Permanent
      • $45,800 per year
      Would you like to work with one of the largest financial groups in Canada? Our client is looking for customer service representatives to join their team.If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you!The successful individual will:• be committed to providing genuine service• build effective customer relationships and are the expert to talk to• be a team player and contribute towards the company’s success• work well under pressure and effectively deal with all clients• Ideally has experience in a Call Centre in the Financial IndustryYou MUST be Bilingual in FRENCH and ENGLISH to be considered.Permanent OpportunityRotational shift schedule$45,800 annual salary ($21/$22 an hour)$1000 sign on bonus ($500 at the 6 month mark, and $500 at the 12 month mark)Benefits from day 1 (health and dental)Company RRSP program Start date: July 18, 2022Advantages• Work from home permanently• Benefis and 2 Weeks Vacation• A new schedule every week! Shifts will be anywhere between Sunday - Saturday from 9 am - 12 Midnight• Equipment provided to you• Grow within a great Financial Company Responsibilities• Respond to telephone calls from internal and external clients (approximately 200 calls a day)• Must be able to accurately answer questions on customer accounts with full understanding• Make decisions to facilitate the client’s request while multi-tasking• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients, potential clients and merchants• Update basic information received from clients, such as address changes, account information etc.document and submit change requests is required.Qualifications- Customer Service Experience in Call Centre or Retail or Banking- Tech Savvy- Financial or Banking industry and experience with Merchants an asset- Flexible to work Between Sunday - Saturday from 9am - 12:30am Midnight- Schedule 2 weeks in advance - Must have high-speed Internet with Ethernet - Start date July 18th, 2022SummaryIf you think you would be a great fit for this position please email your resume to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca and quote "Bilingual Customer Service- Financial Remote" in the subject lineOnly qualified Bilingual FRENCH and ENGLISH candidates will be contactedWe look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Would you like to work with one of the largest financial groups in Canada? Our client is looking for customer service representatives to join their team.If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you!The successful individual will:• be committed to providing genuine service• build effective customer relationships and are the expert to talk to• be a team player and contribute towards the company’s success• work well under pressure and effectively deal with all clients• Ideally has experience in a Call Centre in the Financial IndustryYou MUST be Bilingual in FRENCH and ENGLISH to be considered.Permanent OpportunityRotational shift schedule$45,800 annual salary ($21/$22 an hour)$1000 sign on bonus ($500 at the 6 month mark, and $500 at the 12 month mark)Benefits from day 1 (health and dental)Company RRSP program Start date: July 18, 2022Advantages• Work from home permanently• Benefis and 2 Weeks Vacation• A new schedule every week! Shifts will be anywhere between Sunday - Saturday from 9 am - 12 Midnight• Equipment provided to you• Grow within a great Financial Company Responsibilities• Respond to telephone calls from internal and external clients (approximately 200 calls a day)• Must be able to accurately answer questions on customer accounts with full understanding• Make decisions to facilitate the client’s request while multi-tasking• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients, potential clients and merchants• Update basic information received from clients, such as address changes, account information etc.document and submit change requests is required.Qualifications- Customer Service Experience in Call Centre or Retail or Banking- Tech Savvy- Financial or Banking industry and experience with Merchants an asset- Flexible to work Between Sunday - Saturday from 9am - 12:30am Midnight- Schedule 2 weeks in advance - Must have high-speed Internet with Ethernet - Start date July 18th, 2022SummaryIf you think you would be a great fit for this position please email your resume to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca and quote "Bilingual Customer Service- Financial Remote" in the subject lineOnly qualified Bilingual FRENCH and ENGLISH candidates will be contactedWe look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montreal, Québec
      • Permanent
      • $48,000 - $60,000 per year
      Are you passionate about finance? Have you always been interested in the investment field? Are you ready to take the next step in your career? Are you fluent in English and French? Do you enjoy giving advice and solving problems?If you answered "yes", then this may be the opportunity you've been looking for.Position: Investment Client Service Specialist - Permanent position Full timeLocation: Work from home temporarily due to Covid-19.Must be in close proximity to Montreal or surrounding areas.Hours of operation:Monday - Friday, 8am to 8pmStart date : August 2nd 2022Advantages- Competitive salary starting at $48,000 or more depending on your experience- Permanent position- Telecommuting - Guaranteed full-time weekday hours- An excellent career path for the financial sector- Growth and development opportunities- Benefits and vacation time- Work for a reputable company- Great team and cultureResponsibilitiesThe responsibilities of the bilingual (English/French) Investment Specialist include (but are not limited to)- Be the primary contact for advisors/investors to provide information and solutions to account, transaction, procedural and product related questions, primarily by telephone, in accordance with established service level standards.- Handle calls in English and French- Provide support to self-directed investment accounts- Provide an excellent customer service experience- Promote a positive corporate reputationQualifications- Excellent communication skills in English and French- Strong computer and keyboarding skills- Previous customer service or call center experience in the financial industry is required- Ability to work under pressure and adapt- Experience in the financial industry is an asset if you have experience as an investment specialist SummaryHow to apply:This position will not be available for long! Interviews are happening now!If you or someone you know is interested in this opportunity, please apply through one of the following options:1. apply online at www.randstad.ca or2. send your updated resume to cedric.lepine@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about finance? Have you always been interested in the investment field? Are you ready to take the next step in your career? Are you fluent in English and French? Do you enjoy giving advice and solving problems?If you answered "yes", then this may be the opportunity you've been looking for.Position: Investment Client Service Specialist - Permanent position Full timeLocation: Work from home temporarily due to Covid-19.Must be in close proximity to Montreal or surrounding areas.Hours of operation:Monday - Friday, 8am to 8pmStart date : August 2nd 2022Advantages- Competitive salary starting at $48,000 or more depending on your experience- Permanent position- Telecommuting - Guaranteed full-time weekday hours- An excellent career path for the financial sector- Growth and development opportunities- Benefits and vacation time- Work for a reputable company- Great team and cultureResponsibilitiesThe responsibilities of the bilingual (English/French) Investment Specialist include (but are not limited to)- Be the primary contact for advisors/investors to provide information and solutions to account, transaction, procedural and product related questions, primarily by telephone, in accordance with established service level standards.- Handle calls in English and French- Provide support to self-directed investment accounts- Provide an excellent customer service experience- Promote a positive corporate reputationQualifications- Excellent communication skills in English and French- Strong computer and keyboarding skills- Previous customer service or call center experience in the financial industry is required- Ability to work under pressure and adapt- Experience in the financial industry is an asset if you have experience as an investment specialist SummaryHow to apply:This position will not be available for long! Interviews are happening now!If you or someone you know is interested in this opportunity, please apply through one of the following options:1. apply online at www.randstad.ca or2. send your updated resume to cedric.lepine@randstad.ca and add the subject line: "Bilingual Investment Specialist - Montreal".Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Ottawa, Ontario
      • Permanent
      Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 45K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a role that challenges you? Are you looking for an opportunity to combine your customer service, organizational, and communication skills? Are you looking for a permanent opportunity with an incredible team, great benefits, and room for growth? If so, we have the right role for you!We are looking for Customer Service Representatives to work in Ottawa- South! You’ll be responsible for providing top notch customer service to each client, by phone and in-person, coordinating between the sales team and the showroom, some logistics and quotes as well!Advantages- 45K annually- Monday to Friday work week - Day shift 8am-4pm - Full Benefits - 2 weeks vacation to start- Paid sick days- 100% on-site role- Room for growthResponsibilities- Greet visitors to the showroom.- Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.- Organize, schedule and consult with customers regarding slab selections/views online and in person.- Assist with accounts and/or dealers with color selections in the showroom including scheduling and coordinating.- Coordinate and organize pick ups as needed for all accounts and dealers in conjunction with Account Managers. - Type reports as required.- Coordinate special projects, and events as required.- Accept and monitor inbound small deliveries as necessary.- Document all customer communication in Moraware- Other duties as assigned.Qualifications- 1+ year(s) of o1ffice experience, preferably in the construction or manufacturing industry.- Hold a High School Diploma, GED or equivalent.- Must be bilingual in French and English- Mathematical skills and analytical skills necessary to interpret job cost reports.- Ability to work in a team environment with a minimum of supervision. - Customer focus, collaborative team player and ability to adapt to change.SummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Bilingual Customer Service Representative". Or we can be reached by:Phone: 613-726-0220 ext 4Text: 819-230-1626LinkedIn: linkedin.com/in/paisley-letourneau-733155134We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Winnipeg, Manitoba
      • Permanent
      • $40,000 per year
      Randstad Staffing - Canada's #1 staffing agency is currently looking for an experienced Bilingual Customer Service Representative with great communication skills and previous experience in Customer Service for a reputable manufacturing company in Winnipeg.Do you pride yourself on your bilingualism in French? Are you an interpersonal person who can get along with everyone? Do you have a knack for working in a fast environment? If you have answered YES to all of these - We want to talk with YOU!Salary: $40,000 AdvantagesWhy YOU should work here!- Competitive compensation- Opportunity for growth- Monday - Friday daytime hours- Benefits (50% paid by employer)- Free parking available on site - Mon-Fri Daytime hours 8:00 am - 4:30 pmResponsibilitiesWhat YOU are responsible for!- Communicating and filling orders via email/via phone with clients - Dealing with customer service issues and returns- Responding to customer inquiries via phone and email- Give great customer service while using product knowledge QualificationsWhy YOU are the right fit!- Very strong communication skills (written and spoken)- Able to speak French fluently would be required- Experience as a customer service representative preferred- Skilled with data entry, order taking and order fulfillment- Quick learner to pick up on product knowledge- Strong proficiency in Microsoft Office- Strong ability to multitask and prioritizeSummaryWays to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Randstad Staffing - Canada's #1 staffing agency is currently looking for an experienced Bilingual Customer Service Representative with great communication skills and previous experience in Customer Service for a reputable manufacturing company in Winnipeg.Do you pride yourself on your bilingualism in French? Are you an interpersonal person who can get along with everyone? Do you have a knack for working in a fast environment? If you have answered YES to all of these - We want to talk with YOU!Salary: $40,000 AdvantagesWhy YOU should work here!- Competitive compensation- Opportunity for growth- Monday - Friday daytime hours- Benefits (50% paid by employer)- Free parking available on site - Mon-Fri Daytime hours 8:00 am - 4:30 pmResponsibilitiesWhat YOU are responsible for!- Communicating and filling orders via email/via phone with clients - Dealing with customer service issues and returns- Responding to customer inquiries via phone and email- Give great customer service while using product knowledge QualificationsWhy YOU are the right fit!- Very strong communication skills (written and spoken)- Able to speak French fluently would be required- Experience as a customer service representative preferred- Skilled with data entry, order taking and order fulfillment- Quick learner to pick up on product knowledge- Strong proficiency in Microsoft Office- Strong ability to multitask and prioritizeSummaryWays to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Blainville, Québec
      • Permanent
      Position: Bilingual customer service representative Location: BlainvilleType: PermanentHybrid: 4 days per week remote / 1 day at the office Our client, a well known and recognized company specializing in the distribution of industrial products, is looking for a bilingual, committed and resourceful customer service representative. This industrial distributor with unique product lines is specialized in health and safety. They promote their professional staff, their specialized product lines and their corporate mission based first and foremost on people and safety.Are you bilingual, a go-Getter, and naturally focused on customer satisfaction? We want to hear from you, this could be a great job opportunity for you. AdvantagesWork for an organization with a meaningful mission, great company culture and excellent work ethic in an extremely competitive industry.- Competitive salary, to be discussed depending on experience - Group insurance (3 plans available)- Telemedicine - RRSP with employer contribution after 1 year- 3 weeks vacation after 1 year - 5 personal days + the day of your birthday offered as a vacation- Gym on site - 100$ in wellness account - Opportunity to grow within the companyBe well supervised, in good hands; a complete training of 3 to 6 months is offeredResponsibilitiesHere are the main tasks related to the position of bilingual customer service agent in Blainville: - Address customer inquiries and offer optimal solutions- Implement the strategy specially developed for our market segments- Work on developing the market and continuously looking for new opportunities.QualificationsIf you have the following qualifications, apply now for this mostly telecommuting customer service position! - Bilingualism- 2 to 5 years experience in a similar role- Good knowledge of the MS Office suite - Knowledge of Salesforce, a valuable asset- Energetic and autonomous- Ability to manage several files at the same time and be rigorousSummaryYou think you're the person we're looking for this bilingual customer service agent role? Do you recognize yourself in the job description and want to work there?Don't delay! Send us your resume nowWe look forward to hearing from you.Stéphanie and Elysestephanie.croteau@randstad.caelyse.charlebois@randstad.ca____________________________________Is this position not quite what you are looking for?Contact us to discuss your aspirations and learn how we can help you find your ideal job!Why do business with us?Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your employment conditions for you.We have been working in the area for many years, we know the companies well and we choose our clients well.You have nothing to lose, our service is completely free for job seekers!* The use of the masculine gender is used in order to lighten this textTranslated with www.DeepL.com/Translator (free version)Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Position: Bilingual customer service representative Location: BlainvilleType: PermanentHybrid: 4 days per week remote / 1 day at the office Our client, a well known and recognized company specializing in the distribution of industrial products, is looking for a bilingual, committed and resourceful customer service representative. This industrial distributor with unique product lines is specialized in health and safety. They promote their professional staff, their specialized product lines and their corporate mission based first and foremost on people and safety.Are you bilingual, a go-Getter, and naturally focused on customer satisfaction? We want to hear from you, this could be a great job opportunity for you. AdvantagesWork for an organization with a meaningful mission, great company culture and excellent work ethic in an extremely competitive industry.- Competitive salary, to be discussed depending on experience - Group insurance (3 plans available)- Telemedicine - RRSP with employer contribution after 1 year- 3 weeks vacation after 1 year - 5 personal days + the day of your birthday offered as a vacation- Gym on site - 100$ in wellness account - Opportunity to grow within the companyBe well supervised, in good hands; a complete training of 3 to 6 months is offeredResponsibilitiesHere are the main tasks related to the position of bilingual customer service agent in Blainville: - Address customer inquiries and offer optimal solutions- Implement the strategy specially developed for our market segments- Work on developing the market and continuously looking for new opportunities.QualificationsIf you have the following qualifications, apply now for this mostly telecommuting customer service position! - Bilingualism- 2 to 5 years experience in a similar role- Good knowledge of the MS Office suite - Knowledge of Salesforce, a valuable asset- Energetic and autonomous- Ability to manage several files at the same time and be rigorousSummaryYou think you're the person we're looking for this bilingual customer service agent role? Do you recognize yourself in the job description and want to work there?Don't delay! Send us your resume nowWe look forward to hearing from you.Stéphanie and Elysestephanie.croteau@randstad.caelyse.charlebois@randstad.ca____________________________________Is this position not quite what you are looking for?Contact us to discuss your aspirations and learn how we can help you find your ideal job!Why do business with us?Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your employment conditions for you.We have been working in the area for many years, we know the companies well and we choose our clients well.You have nothing to lose, our service is completely free for job seekers!* The use of the masculine gender is used in order to lighten this textTranslated with www.DeepL.com/Translator (free version)Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Lachine, Québec
      • Permanent
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to ameymohit.bhise@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to ameymohit.bhise@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      • $39,000 per year
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39,000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39,000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Kingston, Ontario
      • Permanent
      • $45,000 - $52,000 per year
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 45k to 52k per year (determined based on expereince)- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectOr contact Paisley at 613-726-0220 ext 4. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      The Client Service Representative supports client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Position: Customer Service - Bilingual - Financial 100% telecommuting Schedule: Must be available between 8:00 am - 8:00 pm Monday to Friday (rotating position)Advantages- Permanent position- Competitive salary, 45k to 52k per year (determined based on expereince)- Weekday schedule (Monday to Friday) - 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectOr contact Paisley at 613-726-0220 ext 4. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Edmonton, Alberta
      • Permanent
      Are you passionate about providing quality customer service, and looking to work for a leader in the Textile Industry?Are you fluent in English and French?If you answered yes, this is the role for you! Position: Bilingual Customer Experience RepresentativePermanent positionFull-timeRemote anywhere in CanadaHours of operation: Mon- Fri 8 am- 4:30 pm EST and some holidaysSalary: $38k-$40k based on experience Start date: June 2022This is a remote position and you will be required to work Mon- Fri 8 am- 4:30 pm EST and some holidaysAdvantagesPermanent positionGuaranteed full-time hoursGrowth and development opportunitiesBenefits and vacation timeWork for a reputable companyResponsibilitiesAnswering calls, fax email, or web inquiriesProcessing orders accuratelyAdvising customers of stock, price, delivery date, order totals, and shipping datesMaintain accurate customer accountsTransfer calls to other departments as requiredProvide excellent customer service at every interactionQualificationsSpoken and written French and EnglishExcellent attention to detailAccurate typing and speedExperience in MS office 0-3 years of customer service experience Ability to multi-taskAbility to problem solveExperience with CRM applications is an assetSummaryIf you are interested apply today!1. Apply online2. Send a copy of your resume to arshdeep.dhillon@randstad.ca, or zack.tahir@randstad.ca and mention "Bilingual Customer Experience- Remote"Looking forward to hearing from youHuman ForwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about providing quality customer service, and looking to work for a leader in the Textile Industry?Are you fluent in English and French?If you answered yes, this is the role for you! Position: Bilingual Customer Experience RepresentativePermanent positionFull-timeRemote anywhere in CanadaHours of operation: Mon- Fri 8 am- 4:30 pm EST and some holidaysSalary: $38k-$40k based on experience Start date: June 2022This is a remote position and you will be required to work Mon- Fri 8 am- 4:30 pm EST and some holidaysAdvantagesPermanent positionGuaranteed full-time hoursGrowth and development opportunitiesBenefits and vacation timeWork for a reputable companyResponsibilitiesAnswering calls, fax email, or web inquiriesProcessing orders accuratelyAdvising customers of stock, price, delivery date, order totals, and shipping datesMaintain accurate customer accountsTransfer calls to other departments as requiredProvide excellent customer service at every interactionQualificationsSpoken and written French and EnglishExcellent attention to detailAccurate typing and speedExperience in MS office 0-3 years of customer service experience Ability to multi-taskAbility to problem solveExperience with CRM applications is an assetSummaryIf you are interested apply today!1. Apply online2. Send a copy of your resume to arshdeep.dhillon@randstad.ca, or zack.tahir@randstad.ca and mention "Bilingual Customer Experience- Remote"Looking forward to hearing from youHuman ForwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      • $19.97 per hour
      An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, jessica.yelozbek@randstad.ca, stephanie.bouasria@randstad.ca with the subject "Customer Service Representative - 5 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Jessica, Florence, Stephanie, Karen Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, jessica.yelozbek@randstad.ca, stephanie.bouasria@randstad.ca with the subject "Customer Service Representative - 5 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Jessica, Florence, Stephanie, Karen Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • North York, Ontario
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Hybrid model• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in North York. Advantages• Work for a well-known credit bureau• Professional environment• Start date: ASAP• Duration: 7-month contract • Location: North York• Hybrid model• Pay Rate: $20.50/hour• Monday to Friday• Hours: 8:00am to 8:00pm (rotating shifts)Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for :• Answering inquiries via phone and email• Assisting with product activation, new account setups, and profile change requests• Answering questions related to credit files, interpretation of credit file contents, billing invoices, products, and many other unique situations• Providing customer/sales follow up• Keeping the tracking system up to date (data entry)Qualifications• Have more than 1+ year of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Toronto, Ontario
      • Contract
      Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Technical Customer Service Representative.Hybrid remote work for candidates in Toronto, Waterloo, Montreal or Halifax. Work from home for candidates outside these locations.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Work location is open to Toronto, Waterloo, Montreal or Halifax (Hybrid-remote work)- Work from home for candidates outside Toronto, Waterloo, Montreal or Halifax- Working days: Monday - Friday- Shifts between: 8:00am-8:00pm- 6-month contract- Pay Rate: $24/hr- Training provided- May 31st, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Technical Customer Service Representative, your responsibilities will be:●Assisting advisors in resolving hardware and software related problems●Assisting clients with logging in and accessing issues●Pro-actively participating in the Advisor’s experience when it comes to technology support.●Troubleshooting to resolve technical incoming telephone and email inquiries●Supporting the Diamond View Suite, client Advisor web portal (Repsource, Advisor Portal) and other proprietary or sponsored software●Documenting procedures●Communicating technical issues to a non-technical audienceQualifications●Bilingual French / English●3+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)●Previous experience supporting Business Applications or Portals for business clients●Previous experience in a customer service role●Previous call centre experience●Ability to work in a customer service, team-oriented environment●Ability to learn new technologies and tools●Ability to work both independently and in a team setting Attributes●Excellent interpersonal, customer service and telephone skills●Excellent analytical and problem-solving skills●Strong influencing and negotiating skills required●Excellent written and oral communication skillsNice to Haves:●Knowledge and understanding of the client distribution network and familiarity with Field Operations●Experience in a technically complex environmentSummaryIf you are interested in the Bilingual Technical Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Technical Customer Service Representative.Hybrid remote work for candidates in Toronto, Waterloo, Montreal or Halifax. Work from home for candidates outside these locations.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Work location is open to Toronto, Waterloo, Montreal or Halifax (Hybrid-remote work)- Work from home for candidates outside Toronto, Waterloo, Montreal or Halifax- Working days: Monday - Friday- Shifts between: 8:00am-8:00pm- 6-month contract- Pay Rate: $24/hr- Training provided- May 31st, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Technical Customer Service Representative, your responsibilities will be:●Assisting advisors in resolving hardware and software related problems●Assisting clients with logging in and accessing issues●Pro-actively participating in the Advisor’s experience when it comes to technology support.●Troubleshooting to resolve technical incoming telephone and email inquiries●Supporting the Diamond View Suite, client Advisor web portal (Repsource, Advisor Portal) and other proprietary or sponsored software●Documenting procedures●Communicating technical issues to a non-technical audienceQualifications●Bilingual French / English●3+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)●Previous experience supporting Business Applications or Portals for business clients●Previous experience in a customer service role●Previous call centre experience●Ability to work in a customer service, team-oriented environment●Ability to learn new technologies and tools●Ability to work both independently and in a team setting Attributes●Excellent interpersonal, customer service and telephone skills●Excellent analytical and problem-solving skills●Strong influencing and negotiating skills required●Excellent written and oral communication skillsNice to Haves:●Knowledge and understanding of the client distribution network and familiarity with Field Operations●Experience in a technically complex environmentSummaryIf you are interested in the Bilingual Technical Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Toronto, Ontario
      • Contract
      Are you bilingual in French? Are you eager to gain some experience in the financial services industry? Do you have previous experience in a customer service role? If so, we have the role you are looking for!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Technical Customer Service Representative.This role is open to candidates in Montreal, Halifax, Kitchener, Waterloo or Toronto area.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Rotational shifts: Monday – Friday, 8am to 8pm- Remote for now- 6-month contract- Pay Rate: $24/hr- April 18th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Technical Customer Service Representative, your duties will include:•Delivering technology support and solutions to company's Canadian sales force•Assisting advisors in resolving hardware and software related problems•Participating pro-actively in the Advisor’s experience when it comes to technology support.•Troubleshooting to resolve technical incoming telephone and email inquiries•Supporting to the Diamond View Suite, company Advisor web portal and other proprietary or sponsored software•Documenting the procedures•Communicating technical issues to a non-technical audienceQualifications•Bilingual French / English•3+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)•Previous experience supporting Business Applications or Portals for business clients•Previous experience in a customer service role•Previous call centre experience•Ability to work in a customer service, team-oriented environment•Ability to learn new technologies and tools•Ability to work both independently and in a team setting•Excellent interpersonal, customer service and telephone skills•Excellent analytical and problem-solving skills•Strong influencing and negotiating skills required•Excellent written and oral communication skillsNice to have:•Knowledge and understanding of the Manulife distribution network and familiarity with Field Operations•Experience in a technically complex environmentSummaryIf you are interested in the Bilingual Technical Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you bilingual in French? Are you eager to gain some experience in the financial services industry? Do you have previous experience in a customer service role? If so, we have the role you are looking for!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Technical Customer Service Representative.This role is open to candidates in Montreal, Halifax, Kitchener, Waterloo or Toronto area.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Rotational shifts: Monday – Friday, 8am to 8pm- Remote for now- 6-month contract- Pay Rate: $24/hr- April 18th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Technical Customer Service Representative, your duties will include:•Delivering technology support and solutions to company's Canadian sales force•Assisting advisors in resolving hardware and software related problems•Participating pro-actively in the Advisor’s experience when it comes to technology support.•Troubleshooting to resolve technical incoming telephone and email inquiries•Supporting to the Diamond View Suite, company Advisor web portal and other proprietary or sponsored software•Documenting the procedures•Communicating technical issues to a non-technical audienceQualifications•Bilingual French / English•3+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)•Previous experience supporting Business Applications or Portals for business clients•Previous experience in a customer service role•Previous call centre experience•Ability to work in a customer service, team-oriented environment•Ability to learn new technologies and tools•Ability to work both independently and in a team setting•Excellent interpersonal, customer service and telephone skills•Excellent analytical and problem-solving skills•Strong influencing and negotiating skills required•Excellent written and oral communication skillsNice to have:•Knowledge and understanding of the Manulife distribution network and familiarity with Field Operations•Experience in a technically complex environmentSummaryIf you are interested in the Bilingual Technical Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Toronto, Ontario
      • Contract
      Are you looking to gain experience with a top 5 bank? Do you have excellent recruiting skills? If so, this is a great opportunity for you!Our client is looking for a Bilingual Customer Service Representative for a 6 months contract in Toronto. This position is working fully remote.There is a high possibility for contract extension, conversion to full time opportunity as well. Pay rate: $17.87/hour - $27.83/hourRotational shifts: Monday to Friday 37.5hrs/weekWork hours: 9:00am-5:00pmAdvantages●Gain experience working for a leading and globally recognized organization●Earn a competitive rate within the industry●Work full time hours on a 6 month assignment with potential for extension●Remote work for now●Start date is ASAPResponsibilitiesAs a Bilingual Customer Service Representative, your duties will include but not be limited to:●Taking calls and responding to inquiries from mutual fund advisor community●Answering all incoming calls from Clients/Advisor/Investors of the Customer Contact Centre●Dealing with Clients internal/external Quality Control professionally●Returning escalated calls●Producing and reporting of weekly and monthly Call Centre statistics.●Performing all required responsibilities as a representative of the Contact Centre Front facing with internal departments and internal/externalClients●Interacting with Team members of Contact Centre●Participating in monthly Self/Peer Call Coaching Evaluations● Reporting to Management relating to self/team metrics●Working with Team/Supervisor to provide and produce above average Quality+ and SLS (Standard Level of Service) statistics●Escalating problematic issues to Management●Working on any other duties as assignedQualifications●Working from home – must have personal laptop/computer●Must have good high-speed internet●1 to 3 years Call Centre or client service experience●Must be fully bilingual French and English (advanced verbal and●written)●Knowledge and experience with mutual fundsNice to Haves:●IFIC (Mutual Funds) Operations course for CSC (Canadian Securities Course) in progress or completed is an asset●Knowledge of tax, registered products and estatesSummaryInterested in the Bilingual Customer Service Representative role in Toronto? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking to gain experience with a top 5 bank? Do you have excellent recruiting skills? If so, this is a great opportunity for you!Our client is looking for a Bilingual Customer Service Representative for a 6 months contract in Toronto. This position is working fully remote.There is a high possibility for contract extension, conversion to full time opportunity as well. Pay rate: $17.87/hour - $27.83/hourRotational shifts: Monday to Friday 37.5hrs/weekWork hours: 9:00am-5:00pmAdvantages●Gain experience working for a leading and globally recognized organization●Earn a competitive rate within the industry●Work full time hours on a 6 month assignment with potential for extension●Remote work for now●Start date is ASAPResponsibilitiesAs a Bilingual Customer Service Representative, your duties will include but not be limited to:●Taking calls and responding to inquiries from mutual fund advisor community●Answering all incoming calls from Clients/Advisor/Investors of the Customer Contact Centre●Dealing with Clients internal/external Quality Control professionally●Returning escalated calls●Producing and reporting of weekly and monthly Call Centre statistics.●Performing all required responsibilities as a representative of the Contact Centre Front facing with internal departments and internal/externalClients●Interacting with Team members of Contact Centre●Participating in monthly Self/Peer Call Coaching Evaluations● Reporting to Management relating to self/team metrics●Working with Team/Supervisor to provide and produce above average Quality+ and SLS (Standard Level of Service) statistics●Escalating problematic issues to Management●Working on any other duties as assignedQualifications●Working from home – must have personal laptop/computer●Must have good high-speed internet●1 to 3 years Call Centre or client service experience●Must be fully bilingual French and English (advanced verbal and●written)●Knowledge and experience with mutual fundsNice to Haves:●IFIC (Mutual Funds) Operations course for CSC (Canadian Securities Course) in progress or completed is an asset●Knowledge of tax, registered products and estatesSummaryInterested in the Bilingual Customer Service Representative role in Toronto? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Toronto, Ontario
      • Contract
      Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Customer Service Representative.This role is working a hybrid remote for candidates in Toronto, Waterloo, Montreal, and HalifaxThis position has a high potential for contract conversion to permanent opportunity.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Work location is open to Toronto, Waterloo, Montreal, and Halifax- Open to 100% remote for candidates outside mentioned locations- Working days: Monday - Friday- Shift between- 8:00am to 8:00pm- 6-month contract- Permanent Opportunity- Pay Rate: $20/hr- Training provided- June 2nd, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, your responsibilities will be:●Providing high-quality service to customers via telephone●Assisting customers on investment and retirement plans●Taking orders and following up on services on financial, group savings, retirement, and insurance products●Handling high volumes of telephone inquiries within established productivity goals●Following up with customers when neededQualifications●Excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner●Exceptional technical capabilities, troubleshooting skills and attention to detail is always a priority●Confident and ability to learn, apply and convey information quickly and accurately●Superior communications skills and can think on your feet●“can-do” mindset and a positive attitude●Bilingual- Fluent in both French and EnglishNice to Haves:●Knowledge of financial services, investment vehicles, retirement products and services are assets●Previous experience in a contact center environment would be preferredSummaryIf you are interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Customer Service Representative.This role is working a hybrid remote for candidates in Toronto, Waterloo, Montreal, and HalifaxThis position has a high potential for contract conversion to permanent opportunity.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Work location is open to Toronto, Waterloo, Montreal, and Halifax- Open to 100% remote for candidates outside mentioned locations- Working days: Monday - Friday- Shift between- 8:00am to 8:00pm- 6-month contract- Permanent Opportunity- Pay Rate: $20/hr- Training provided- June 2nd, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, your responsibilities will be:●Providing high-quality service to customers via telephone●Assisting customers on investment and retirement plans●Taking orders and following up on services on financial, group savings, retirement, and insurance products●Handling high volumes of telephone inquiries within established productivity goals●Following up with customers when neededQualifications●Excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner●Exceptional technical capabilities, troubleshooting skills and attention to detail is always a priority●Confident and ability to learn, apply and convey information quickly and accurately●Superior communications skills and can think on your feet●“can-do” mindset and a positive attitude●Bilingual- Fluent in both French and EnglishNice to Haves:●Knowledge of financial services, investment vehicles, retirement products and services are assets●Previous experience in a contact center environment would be preferredSummaryIf you are interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Calgary, Alberta
      • Contract
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Calgary office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyCalgary location12-month contractMonday to Friday8am to 4:30pm$17.71/hourStart Date: May 2nd, 2022Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Calgary, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Customer Service Representative in their Calgary office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a multinational technologies companyCalgary location12-month contractMonday to Friday8am to 4:30pm$17.71/hourStart Date: May 2nd, 2022Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Customer Service Representative, you will be responsible for:• Preparing spare parts proposals and order entry project documentation• Providing excellent customer service as the point of contact for the customer throughout the implementation of spare parts order• Reviewing and analyzing all parts inquiries received from customers and coordinate the review of all relevant technical and commercial information regarding the inquiry• Preparing and issuing commercial quotation based on engineering recommendations, cost estimate, and Marketing/Sales input according to copmay policies and guidelines• Reviewing and analyzing all spare parts orders to ensure they are in full agreement with the proposal• Creating accurate recommended spare parts lists for equipment• Leading and maintaining various e-commerce systems including Ariba, OpenInvoice, Cortex etc. Making sure purchase orders are confirmed in a timely manner and/or have been assigned to the correct SECL representative or business unit.• Reviewing order required delivery dates and assure that our vendors/factories are working to achieve these datesQualifications• Minimum 3 years experience in customer service experience - preference in broad industrial product portfolio• Intermediate MS Office skills• SAP or other ERP experience an asset• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Customer Service Representative role in Calgary, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Vaudreuil-Dorion, Québec
      • Permanent
      Job Title: Customer Service Location: VaudreuilOur client in Vaudreuil in the import and export industry is looking to add to their growing team. Currently looking to add a customer service representative for their new division.Do you have excellent customer service skills, do you have great attention to detail? Do you have knowledge in the logistics/transport industry?Apply now!Advantages- Permanent full time position Monday-Friday 8am-4:30pm- Summer Fridays finish at 12pm- Benefits available upon completion of probationary period- Salary depending on experience- 2 weeks vacation (possibly of more depending on performance)- Participation in social events- Team oriented, creative, and innovative company- Company phone and cellphone provided- Opportunity for internal advancement within company, eventually can become a Director as our volume will double in 5 yearsResponsibilities- Order Entry into SAP- Communication with Sales and Logistics team- Sending documents to clients- Keep customers updated on status of pending orders- Deal with customer claims and resolution- Tracking containers- Samples- Receive and transfer incoming calls + Reception dutiesQualifications- Min. 3 years experience in customer service- Logistics and international trade knowledge- Attention to detail and capable of prioritizing workload in a fast-paced environment- Fluent in English and French. Spanish/Chinese is considered an asset- Strong interpersonal and communication skills (both oral and written).- Ability to work independently and in a team- Experience with SAP Business One (required)- Proficiency in Microsoft OfficeSummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Job Title: Customer Service Location: VaudreuilOur client in Vaudreuil in the import and export industry is looking to add to their growing team. Currently looking to add a customer service representative for their new division.Do you have excellent customer service skills, do you have great attention to detail? Do you have knowledge in the logistics/transport industry?Apply now!Advantages- Permanent full time position Monday-Friday 8am-4:30pm- Summer Fridays finish at 12pm- Benefits available upon completion of probationary period- Salary depending on experience- 2 weeks vacation (possibly of more depending on performance)- Participation in social events- Team oriented, creative, and innovative company- Company phone and cellphone provided- Opportunity for internal advancement within company, eventually can become a Director as our volume will double in 5 yearsResponsibilities- Order Entry into SAP- Communication with Sales and Logistics team- Sending documents to clients- Keep customers updated on status of pending orders- Deal with customer claims and resolution- Tracking containers- Samples- Receive and transfer incoming calls + Reception dutiesQualifications- Min. 3 years experience in customer service- Logistics and international trade knowledge- Attention to detail and capable of prioritizing workload in a fast-paced environment- Fluent in English and French. Spanish/Chinese is considered an asset- Strong interpersonal and communication skills (both oral and written).- Ability to work independently and in a team- Experience with SAP Business One (required)- Proficiency in Microsoft OfficeSummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Contract
      • $20.00 per hour
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase) (20-25 hours a week)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      We are currently looking for a customer service representative in the event planning industry in the West Island. The Customer Service Representative is responsible for acting as an ambassador to the public and our clientele. This person will be able to handle customer inquiries over the phone on a part time basis for the time being.AdvantagesThis is a temporary to permanent positions Monday, Tuesday, Thursday, Friday 9AM-3PM (30 Mins lunch 15 min breaks x 2 ) (Schedule can change and hours can increase) (20-25 hours a week)Salary $21-$24Great company and advancement opportunitiesWorking remotely / office ResponsibilitiesDESCRIPTION OF TASKS:Service customers in a polite, friendly and professional manner whether in person or on the telephone and assist them with reservations.Recommend rental equipment to customers that best meet their needs.Reserve equipment as requested and maintains rental reservation file.Update and call overdue list daily and alerts supervisor of overdue contracts.Explain rental fees and provides information about rented items, such as operation or description.Process cash and credit card payments, as well as make change and credits.Rents equipment to customers.Prepare rental forms and contract.Obtain customer signature and other required information.Maintain daily contract file.Other administrative tasks.QualificationsQualificationsHave experience working in a fast-paced environment.Must be self-motivatedBilingual (English / French) (spoken/written)Must be able to work in a team environmentPossess sales and customer relation skills.Must maintain a professional personal appearance.Someone who is able to maintain a high degree of patience.Attention to detail and superior writing skills required.Schedule may exceed 40 hours during peak seasonIf interested in this role or know someone who would be a good fit please send your cv to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Woodbridge, Ontario
      • Permanent
      • $50,000 per year
      Are you passionate about customer service? Do you enjoy solving customers problems? Are you solution oriented? Are you good at dealing with conflict? Are you bilingual in French? Then we have the role for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a very well-known transportation company in their call center setting in Woodbridge. This is a 12-month contract position with the potential of going permanent after 1 year. To find out more information, read below.This is a full-time position for a 12-month contractHours of Operation: Monday – Friday 8:30 am – 4:30 pmSalary: 50kLocation: Woodbridge Ontario (Steeles and Hwy 427)Hybrid - 3 days in the office, 2 days at homeEquipment providedBilingual in French is mandatoryAdvantages- Full Time hours (Monday – Friday. No evenings or Weekends!)- Competitive pay (46k-48k)- Potential to go permanent (lots of internal growth)- Working for a well-known transportation company - Woodbrige Location (Steeles and hwy 427)- TTC and highway accessible - Company benefits upon being taken on permanently (medical, dental, vacation ect…)Responsibilities- Taking inbound calls from customers in live time- Taking escalation calls from customers- Providing solutions to customers' account problems - Deescalating situations and providing conflict resolutions- Doing some offline work such as responding to emails and follow-ups - Providing top-notch customer serviceQualifications- Call Center experience (Min 1-2 years)- Bilingual in French and English (Oral and Written)- Escalation is an asset- Solution and conflict resolutions - Strong communication skills SummaryIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Escalations"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about customer service? Do you enjoy solving customers problems? Are you solution oriented? Are you good at dealing with conflict? Are you bilingual in French? Then we have the role for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a very well-known transportation company in their call center setting in Woodbridge. This is a 12-month contract position with the potential of going permanent after 1 year. To find out more information, read below.This is a full-time position for a 12-month contractHours of Operation: Monday – Friday 8:30 am – 4:30 pmSalary: 50kLocation: Woodbridge Ontario (Steeles and Hwy 427)Hybrid - 3 days in the office, 2 days at homeEquipment providedBilingual in French is mandatoryAdvantages- Full Time hours (Monday – Friday. No evenings or Weekends!)- Competitive pay (46k-48k)- Potential to go permanent (lots of internal growth)- Working for a well-known transportation company - Woodbrige Location (Steeles and hwy 427)- TTC and highway accessible - Company benefits upon being taken on permanently (medical, dental, vacation ect…)Responsibilities- Taking inbound calls from customers in live time- Taking escalation calls from customers- Providing solutions to customers' account problems - Deescalating situations and providing conflict resolutions- Doing some offline work such as responding to emails and follow-ups - Providing top-notch customer serviceQualifications- Call Center experience (Min 1-2 years)- Bilingual in French and English (Oral and Written)- Escalation is an asset- Solution and conflict resolutions - Strong communication skills SummaryIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Escalations"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Mississauga, Ontario
      • Permanent
      Are you fluent in French and English? Do you have a passion for true customer service? Do you have an interest in Apparel? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Apparel Industry. This is a permanent position. To find out more, read below.Type: PermanentHours: Rotational on Monthly Basis 8:00 AM to 4:30 PM – First 4 weeks training in office Or when the candidate is fully trained on the material and ready to work from homeMonthly Rotating Shifts as seen below: Will be remote after training is completed10:30-7:00 PM12.30 PM to 9:00 PM8:00 AM to 4:30 PMSalary: $45,000Location: Work from Home and Office - The first month is in the office in Mississauga then rotational remote shiftsEquipment providedRoom for growth and developmentAdvantagesADVANTAGES- Competitive Salary $45,000- Work from Home (Equipment provided)- Benefits from day 1- Room for growth and development - Gain experience in the Apparel Industry - Family-focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES• Provide engaging and friendly customer service in French and English via Phone, email and chat.• Assist with navigating online catalogues, placing orders and returns and exchanges.• Enter customer orders into the system accurately within specified timelines.• Provide personal touch and exceptional customer service.• Be proactive and problem solve any customer issues. • Escalate any customer requests/issues to management when appropriate.• Work well independently and within a team. • Tech Savvy.QualificationsQUALIFICATIONS• Fluent in French and English verbal and written. • 3 + years of customer service experience. • Previous call center agent experience• Ability to work independently and as part of a team.• Attention to detail, Interpersonal & communication skills, time management and organizational skills. • Ability to multi-task and meet specified deadlines.• Strong decision making and problem-solving skills.• Education Level - College diploma is preferred.• Basic Computer Skills are required: data entry, Microsoft office, navigating online websites.SummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "luda.zadorovich@randstad.ca" AND "michael.bertolini@randstad.ca" and mention "Bilingual Customer Service Role - Apparel"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you fluent in French and English? Do you have a passion for true customer service? Do you have an interest in Apparel? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Apparel Industry. This is a permanent position. To find out more, read below.Type: PermanentHours: Rotational on Monthly Basis 8:00 AM to 4:30 PM – First 4 weeks training in office Or when the candidate is fully trained on the material and ready to work from homeMonthly Rotating Shifts as seen below: Will be remote after training is completed10:30-7:00 PM12.30 PM to 9:00 PM8:00 AM to 4:30 PMSalary: $45,000Location: Work from Home and Office - The first month is in the office in Mississauga then rotational remote shiftsEquipment providedRoom for growth and developmentAdvantagesADVANTAGES- Competitive Salary $45,000- Work from Home (Equipment provided)- Benefits from day 1- Room for growth and development - Gain experience in the Apparel Industry - Family-focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES• Provide engaging and friendly customer service in French and English via Phone, email and chat.• Assist with navigating online catalogues, placing orders and returns and exchanges.• Enter customer orders into the system accurately within specified timelines.• Provide personal touch and exceptional customer service.• Be proactive and problem solve any customer issues. • Escalate any customer requests/issues to management when appropriate.• Work well independently and within a team. • Tech Savvy.QualificationsQUALIFICATIONS• Fluent in French and English verbal and written. • 3 + years of customer service experience. • Previous call center agent experience• Ability to work independently and as part of a team.• Attention to detail, Interpersonal & communication skills, time management and organizational skills. • Ability to multi-task and meet specified deadlines.• Strong decision making and problem-solving skills.• Education Level - College diploma is preferred.• Basic Computer Skills are required: data entry, Microsoft office, navigating online websites.SummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "luda.zadorovich@randstad.ca" AND "michael.bertolini@randstad.ca" and mention "Bilingual Customer Service Role - Apparel"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Contract
      • $19.97 per hour
      An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, jessica.yelozbek@randstad.ca, william.toutant@randstad.ca, karel.tarabay@randstad.ca with the subject "Customer Service Representative - 5 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Jessica, Florence, Karel , WilliamRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, jessica.yelozbek@randstad.ca, william.toutant@randstad.ca, karel.tarabay@randstad.ca with the subject "Customer Service Representative - 5 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Jessica, Florence, Karel , WilliamRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Permanent
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39,000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to shweta.thakur@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39,000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to shweta.thakur@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39.000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39.000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Longueuil, Québec
      • Permanent
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39,000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to ameymohit.bhise@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you ready to take the next step in your career? Do you have excellent French and English communication skills? Are you passionate about customer service and banking? Are you interested in the financial industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Bilingual (English/French) Customer Service Representative - Express QueueLocation: In Office position ( Montreal ) Hours of Operation:The business operates Monday - SundayBetween the hours of 7 am - 10 pmScheduled for full-time hoursTraining: 4 weeks, full-time paid trainingAdvantages- Competitive pay of $39,000- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities are available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in MontrealResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound calls- Taking inbound customer service inquiries regarding clients' financial products and services on the Express Que- Provide knowledgeable assistance to clients over the phone - You will be the first point of contact and will create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualifications- fluency in French and English- call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- tech-savvy and working knowledge of computers- full time and flexible availability- detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to ameymohit.bhise@randstad.ca and add the subject line: "Bilingual Customer Service Rep - Montreal"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $50,000 - $60,000 per year
      Our client in Dorval is currently looking for a customer service representative.Reporting to the Customer Service Manager, the Customer Service Specialist is responsible to handle activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. If you are looking for an exciting role in a team orientated environment this is the job for you!AdvantagesMonday to Friday 8:00 to 4:302 days in office, 3 days at homeCompetitive salary $50,000-$60,000 (based on experience)3 weeks vacationFlexible work programPaid training and development programs at every levelGlobal career advancement and mentoring opportunitiesEducation allowanceCompetitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributionsOn site GymEmployee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company.ResponsibilitiesReceive and process customer ordersDevelop solutions to customer needs/opportunitiesBuild and sustain long-term customer partnershipsDisplay effective communication and interpersonal skillsCollaborate effectively with team membersResolve problems and non-conformances quicklyOther duties as requiredQualificationsCustomer service experience an asset Strong organizational aptitude, be detailed oriented and have excellent time management skillsStrong problem-solving skills with the ability to prioritize and multitaskTeam player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholdersStrong computer skills using Microsoft office suite including Outlook, Excel and WordBilingual in French and EnglishSAP experience an assetIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval is currently looking for a customer service representative.Reporting to the Customer Service Manager, the Customer Service Specialist is responsible to handle activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. If you are looking for an exciting role in a team orientated environment this is the job for you!AdvantagesMonday to Friday 8:00 to 4:302 days in office, 3 days at homeCompetitive salary $50,000-$60,000 (based on experience)3 weeks vacationFlexible work programPaid training and development programs at every levelGlobal career advancement and mentoring opportunitiesEducation allowanceCompetitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributionsOn site GymEmployee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company.ResponsibilitiesReceive and process customer ordersDevelop solutions to customer needs/opportunitiesBuild and sustain long-term customer partnershipsDisplay effective communication and interpersonal skillsCollaborate effectively with team membersResolve problems and non-conformances quicklyOther duties as requiredQualificationsCustomer service experience an asset Strong organizational aptitude, be detailed oriented and have excellent time management skillsStrong problem-solving skills with the ability to prioritize and multitaskTeam player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholdersStrong computer skills using Microsoft office suite including Outlook, Excel and WordBilingual in French and EnglishSAP experience an assetIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Moncton, New Brunswick
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the insurance industry in the Moncton Area!Do you want to pursue a career in call center? Are you interested in the insurance industry? Are you full-time available? Are you fluently bilingual in English and French? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting soonWhat(Job title)?- Bilingual Customer Service Representative (French/English)Where?- Hybrid model- Work from home and in officeHours of Operation:Monday - Friday 8 AM - 9 PM (rotational shifts)Salary: $43000Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the insurance industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Handle a high volume of inbound calls in a friendly and professional manner- Address lawyers and lenders on any issues relating to their specific files- Ensure service standards are being met by processing designated Lender follow-up -Update customer account information and create reports -Respond to customer inquiries in a pleasant and professional manner.- Meet and exceed customers needs and expectationsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to aditi.gandhi@randstad.ca with subject line "Bilingual - CSR Moncton"SummaryInsurance Industry Bilingual Customer Service Rep - English and FrenchHere's how you can apply:- Apply directly on randstad.ca- Email your resume to aditi.gandhi@randstad.ca with subject line "Bilingual - CSR Moncton"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the insurance industry in the Moncton Area!Do you want to pursue a career in call center? Are you interested in the insurance industry? Are you full-time available? Are you fluently bilingual in English and French? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting soonWhat(Job title)?- Bilingual Customer Service Representative (French/English)Where?- Hybrid model- Work from home and in officeHours of Operation:Monday - Friday 8 AM - 9 PM (rotational shifts)Salary: $43000Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the insurance industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Handle a high volume of inbound calls in a friendly and professional manner- Address lawyers and lenders on any issues relating to their specific files- Ensure service standards are being met by processing designated Lender follow-up -Update customer account information and create reports -Respond to customer inquiries in a pleasant and professional manner.- Meet and exceed customers needs and expectationsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to aditi.gandhi@randstad.ca with subject line "Bilingual - CSR Moncton"SummaryInsurance Industry Bilingual Customer Service Rep - English and FrenchHere's how you can apply:- Apply directly on randstad.ca- Email your resume to aditi.gandhi@randstad.ca with subject line "Bilingual - CSR Moncton"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Québec, Québec
      • Permanent
      • $18.50 - $19.00 per hour
      Are you looking for new challenges in a dynamic and constantly changing environment? Do you want to work in an inviting and friendly environment? Your search is over, because we have the perfect job for you. We are looking for a customer contact center agent in St-Jerome, Quebec and Montreal. Do not hesitate to submit your application at: cedric.lepine@randstad.caAdvantagesA package of benefits are offered to you such as :-A salary of $18.50/Hr at the beginning ($19/Hr after 3 months)-Drug insurance-5 sick days/year-200/year for sports-300/3 years for glassesTeam activities + contest (someone won an all-inclusive trip last year)-2 weeks of vacation + vacations-Summer schedule from July to September-Weekday schedule from 8am-5pmResponsibilitiesAs a Customer Contact Center Agent you will:Perform data entry, pre-tenancy inquiries including credit inquiries, employment references, rental references, civil, criminal and housing board dockets.housing.- Perform a rigorous and structured follow-up of ongoing investigations and ensure continued operationaloperational efficiency.- Act as a customer service representative and provide products that are focused on the needs of members andmember and client needs.- Actively participate in various telemarketing activities to recruit new members or service users.- Support the work of other departments by conducting follow-ups and telephone follow-ups with customers- Work 40 hours per week and be prepared to work overtime during the high season.QualificationsWe are also looking for:- Minimum 2 years experience in cross selling or customer service- A 100% Bilingual candidate (EN-FR)SummaryCompetitive working conditions (Benefits, salary: -$18.50/H-19$/H-flexibility)We are looking for a candidate with experience in customer service and 100% Bilingual.- 40 hours of work per week with the possibility of overtime during the high season.- Possibility to work from St-Jérôme, Québec or MontréalIf you are interested in this opportunity, do not hesitate to contact us for more information: cedric.lepine@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for new challenges in a dynamic and constantly changing environment? Do you want to work in an inviting and friendly environment? Your search is over, because we have the perfect job for you. We are looking for a customer contact center agent in St-Jerome, Quebec and Montreal. Do not hesitate to submit your application at: cedric.lepine@randstad.caAdvantagesA package of benefits are offered to you such as :-A salary of $18.50/Hr at the beginning ($19/Hr after 3 months)-Drug insurance-5 sick days/year-200/year for sports-300/3 years for glassesTeam activities + contest (someone won an all-inclusive trip last year)-2 weeks of vacation + vacations-Summer schedule from July to September-Weekday schedule from 8am-5pmResponsibilitiesAs a Customer Contact Center Agent you will:Perform data entry, pre-tenancy inquiries including credit inquiries, employment references, rental references, civil, criminal and housing board dockets.housing.- Perform a rigorous and structured follow-up of ongoing investigations and ensure continued operationaloperational efficiency.- Act as a customer service representative and provide products that are focused on the needs of members andmember and client needs.- Actively participate in various telemarketing activities to recruit new members or service users.- Support the work of other departments by conducting follow-ups and telephone follow-ups with customers- Work 40 hours per week and be prepared to work overtime during the high season.QualificationsWe are also looking for:- Minimum 2 years experience in cross selling or customer service- A 100% Bilingual candidate (EN-FR)SummaryCompetitive working conditions (Benefits, salary: -$18.50/H-19$/H-flexibility)We are looking for a candidate with experience in customer service and 100% Bilingual.- 40 hours of work per week with the possibility of overtime during the high season.- Possibility to work from St-Jérôme, Québec or MontréalIf you are interested in this opportunity, do not hesitate to contact us for more information: cedric.lepine@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Moncton, New Brunswick
      • Permanent
      • $43,000 per year
      Randstad is Hiring Bilingual Customer Service Representative for a company in the insurance industry in the Moncton Area!Do you want to pursue a career in call center? Are you interested in the insurance industry? Are you full-time available? Are you fluently bilingual in English and French? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting soonWhat(Job title)?- Bilingual Customer Service Representative (French/English)Where?- Hybrid model- Work from home and in officeHours of Operation:Monday - Friday 8 AM - 9 PM (rotational shifts)Salary: $43000Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the insurance industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Handle a high volume of inbound calls in a friendly and professional manner- Address lawyers and lenders on any issues relating to their specific files- Ensure service standards are being met by processing designated Lender follow-up -Update customer account information and create reports -Respond to customer inquiries in a pleasant and professional manner.- Meet and exceed customers needs and expectationsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to trisha.ghia@randstad.ca with subject line "Bilingual - CSR Moncton"SummaryInsurance Industry Bilingual Customer Service Rep - English and FrenchHere's how you can apply:- Apply directly on randstad.ca- Email your resume to trisha.ghia@randstad.ca with subject line "Bilingual - CSR Moncton"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the insurance industry in the Moncton Area!Do you want to pursue a career in call center? Are you interested in the insurance industry? Are you full-time available? Are you fluently bilingual in English and French? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting soonWhat(Job title)?- Bilingual Customer Service Representative (French/English)Where?- Hybrid model- Work from home and in officeHours of Operation:Monday - Friday 8 AM - 9 PM (rotational shifts)Salary: $43000Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the insurance industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Handle a high volume of inbound calls in a friendly and professional manner- Address lawyers and lenders on any issues relating to their specific files- Ensure service standards are being met by processing designated Lender follow-up -Update customer account information and create reports -Respond to customer inquiries in a pleasant and professional manner.- Meet and exceed customers needs and expectationsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to trisha.ghia@randstad.ca with subject line "Bilingual - CSR Moncton"SummaryInsurance Industry Bilingual Customer Service Rep - English and FrenchHere's how you can apply:- Apply directly on randstad.ca- Email your resume to trisha.ghia@randstad.ca with subject line "Bilingual - CSR Moncton"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Ottawa, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Ontario!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 11th, 2022 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th, 2022 Hours of Operation:Monday - Friday7:30 AM - 12 AM (rotational shifts)Saturdays7:30 AM - 9 PMPay rate:$18.50/hourAdvantages- Full time, permanent and remote opportunity - One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Bilingual - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18.50 per hour July 11th, 2022 Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Randstad is Hiring Bilingual Customer Service Representative in Ontario!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of July 11th, 2022 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home When?- Training starts July 11th, 2022 Hours of Operation:Monday - Friday7:30 AM - 12 AM (rotational shifts)Saturdays7:30 AM - 9 PMPay rate:$18.50/hourAdvantages- Full time, permanent and remote opportunity - One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Equipment provided- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to virangana.shah@randstad.ca with subject line "Bilingual - Ontario"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$18.50 per hour July 11th, 2022 Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Customer Service Representative.This role is working on a hybrid remote model, open to 100% remote as well.Candidates from Montreal, Halifax and Waterloo locations are highly preferred.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Working days : Monday – Friday- Shift timings between – 8:00am-8:00pm EST- 6-month contract- Strong potential for Perm hire after 120 days on the floor for those who can work the hybrid work model in Waterloo, Montreal, or Halifax- Pay Rate: $20.50/hr- Training provided- July 25th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, your responsibilities will be:●Delivering superior customer service by providing prompt and accurate responses to our callers.●Providing excellent customer service to both internal and external clients.●Communicating effectively with plan members and plan sponsors in a calm and professional manner●Accessing appropriate information from various company systems.●Researching and resolving inquiries within specified timelines.●Handling sensitive issuesQualifications●Reliable high-speed internet required●Bilingualism, English/French required●You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner●Exceptional technical capabilities, research skills and your attention to detail is always a priority●Confident in your ability to learn and apply information quickly●Previous customer service experience in a contact center, retail environment or service industryNice to Haves:●Previous experience in a contact center environment would be considered a tremendous asset, however, not required●Knowledge of financial services would also be an assetSummaryIf you are interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Customer Service Representative.This role is working on a hybrid remote model, open to 100% remote as well.Candidates from Montreal, Halifax and Waterloo locations are highly preferred.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Working days : Monday – Friday- Shift timings between – 8:00am-8:00pm EST- 6-month contract- Strong potential for Perm hire after 120 days on the floor for those who can work the hybrid work model in Waterloo, Montreal, or Halifax- Pay Rate: $20.50/hr- Training provided- July 25th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, your responsibilities will be:●Delivering superior customer service by providing prompt and accurate responses to our callers.●Providing excellent customer service to both internal and external clients.●Communicating effectively with plan members and plan sponsors in a calm and professional manner●Accessing appropriate information from various company systems.●Researching and resolving inquiries within specified timelines.●Handling sensitive issuesQualifications●Reliable high-speed internet required●Bilingualism, English/French required●You excel in a fast-paced, ever-changing environment while exhibiting a calm and professional manner●Exceptional technical capabilities, research skills and your attention to detail is always a priority●Confident in your ability to learn and apply information quickly●Previous customer service experience in a contact center, retail environment or service industryNice to Haves:●Previous experience in a contact center environment would be considered a tremendous asset, however, not required●Knowledge of financial services would also be an assetSummaryIf you are interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    120 of 209 jobs seen

    Thank you for subscribing to your personalised job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.