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    2 jobs found for it in richmond, british columbia

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      • Vancouver, British Columbia
      • Permanent
      Are you a sales professional looking for an exciting opportunity in a leadership role within the insurance space? We are currently looking for a Sales Team Leader to join our client’s team in our office in a very central Downtown Vancouver location. This role is a full-time temporary position with an asap start date.This role is an integral part of the organization and is necessary to ensure both customer satisfaction as well as employee satisfaction. You will promote and develop good relations with internal and external customers, provide direction on external and internal communications, and guidance and support to internal customers and the Sales and Support team. The ideal candidate will be;- Able to approach the work imaginatively to find new solutions - Highly effective at communicating to all levels of the organization - Willingness to question and challenge status quo - Resourceful and applies a variety of approaches to achieve the desired outcomeIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Please note this is a full-time (37.5 hour) position, Mon-Fri with office hours.- Work with a company with an excellent culture- Working as part of a super friendly and cohesive team- Excellent compensation package- Great office hours- Transit accessible in Downtown Vancouver- This role could offer some flexibility, but ideally, you will be working from the office 5 days a week. - 50K - 65K DOEResponsibilitiesResponsibilities include but are not limited to; - This position is a working leader; support incoming calls and ensure service level are met - Point of contact for sales team for file escalations and liaise with the operations team to resolve issues, provide a resolution to clients once it has been determined - Identify sales opportunities and provide the lead to the appropriate sales team member - Making proactive outbound calls to new customers - Oversees the administrative tasks of the office- Manage and maintain legal professional witnessing network - Accountable to help develop and sustain an effective customer service team, including performance management and coaching as well as help develop individual professional development. - Ensure employee needs are met, maintain a team with staff who are adequately trained to meet their internal customer needs- Create a fulfilling and focused workplace where individuals can flourish - Ensure that the workforce is an engaged one (measured through our GPTW surveys) - Help support the planning, scheduling, and allocating daily resources to ensure prescribed customer service turnaround times are consistently met. - Quality control calls when appropriate and provide feedback to employees regarding the resultsQualifications- A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous.- Real estate and/or mortgage experience 2+ years (an asset)- Experience in sales is necessary.- Strong sales ability, business acumen, and commercial awareness.- Excellent communication, interpersonal, and customer service skills.- Strong leadership abilities.- Good time management, strategic planning, and organizational skills.SummaryIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing next week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a sales professional looking for an exciting opportunity in a leadership role within the insurance space? We are currently looking for a Sales Team Leader to join our client’s team in our office in a very central Downtown Vancouver location. This role is a full-time temporary position with an asap start date.This role is an integral part of the organization and is necessary to ensure both customer satisfaction as well as employee satisfaction. You will promote and develop good relations with internal and external customers, provide direction on external and internal communications, and guidance and support to internal customers and the Sales and Support team. The ideal candidate will be;- Able to approach the work imaginatively to find new solutions - Highly effective at communicating to all levels of the organization - Willingness to question and challenge status quo - Resourceful and applies a variety of approaches to achieve the desired outcomeIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Please note this is a full-time (37.5 hour) position, Mon-Fri with office hours.- Work with a company with an excellent culture- Working as part of a super friendly and cohesive team- Excellent compensation package- Great office hours- Transit accessible in Downtown Vancouver- This role could offer some flexibility, but ideally, you will be working from the office 5 days a week. - 50K - 65K DOEResponsibilitiesResponsibilities include but are not limited to; - This position is a working leader; support incoming calls and ensure service level are met - Point of contact for sales team for file escalations and liaise with the operations team to resolve issues, provide a resolution to clients once it has been determined - Identify sales opportunities and provide the lead to the appropriate sales team member - Making proactive outbound calls to new customers - Oversees the administrative tasks of the office- Manage and maintain legal professional witnessing network - Accountable to help develop and sustain an effective customer service team, including performance management and coaching as well as help develop individual professional development. - Ensure employee needs are met, maintain a team with staff who are adequately trained to meet their internal customer needs- Create a fulfilling and focused workplace where individuals can flourish - Ensure that the workforce is an engaged one (measured through our GPTW surveys) - Help support the planning, scheduling, and allocating daily resources to ensure prescribed customer service turnaround times are consistently met. - Quality control calls when appropriate and provide feedback to employees regarding the resultsQualifications- A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous.- Real estate and/or mortgage experience 2+ years (an asset)- Experience in sales is necessary.- Strong sales ability, business acumen, and commercial awareness.- Excellent communication, interpersonal, and customer service skills.- Strong leadership abilities.- Good time management, strategic planning, and organizational skills.SummaryIf this sounds like a good fit for you then please apply directly to this posting as we are interviewing next week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vancouver, British Columbia
      • Contract
      • $20.00 per hour
      Are you a customer service representative located in Vancouver looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join a team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is part-time (open to full-time as well) and may extend/ go permanent. The main responsibilities of this role are to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day). 5 weeks of extensive training provided (3 weeks products and systems training + 2 weeks shadowing).- This position is Mon-Fri with office hours (8:00 am-1:00 pm). - 5 days a week with a maximum of 30 hours. Position starting as soon as possible!- Pay rate: $20.00 (Additional $2.00 for French Bilingual) plus 4% vacation pay on top. **Please note, this role is working from home, to begin with, but may transition to the Vancouver office. Equipment will be provided (1 computer and 2 screens). You will need a high-speed internet connection via an Ethernet wire** If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! Potential start July 12th, 2021, so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $20.00 plus 4% vacation pay on top (so roughly $20.8 all included)- Additional $2.00 for French Bilingual- Paid weekly, every Friday- Health benefits available- Part-time role (Max 30 hours a week)- Work with a company in Vancouver with an excellent culture- Learn about the financial industry - Gain excellent customer service experience - An industry leading company- Great office hours- Working as part of a super friendly and cohesive team- Lots of potential for growth and extensive learning in the role- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home to begin with and transition to office. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email. (Training shall be provided).- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call centre KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Interactions will be in English- Administrative duties as requiredQualifications- Must have a Customer Service background.- Call center experience will be an asset- Excellent communication skills both written and verbal in English - French language will be an asset- Should be technology friendly- Finance background/knowledge will be an asset- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home - ** Must be able to clear a criminal and credit background check**SummaryIf you think you have got what it takes and are interested in this position please apply directly to this posting or email Adriana with the subject "Customer Service Representative (Vancouver)"adriana.ortega@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a customer service representative located in Vancouver looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join a team working from home for a contract role that is 6-12 months with the possibility of extension/ permanent. This role is part-time (open to full-time as well) and may extend/ go permanent. The main responsibilities of this role are to respond to all client inquiries regarding contracts via inbound phone and inbound email. There will be a high volume of phone calls in this role (approximately 25 per day). 5 weeks of extensive training provided (3 weeks products and systems training + 2 weeks shadowing).- This position is Mon-Fri with office hours (8:00 am-1:00 pm). - 5 days a week with a maximum of 30 hours. Position starting as soon as possible!- Pay rate: $20.00 (Additional $2.00 for French Bilingual) plus 4% vacation pay on top. **Please note, this role is working from home, to begin with, but may transition to the Vancouver office. Equipment will be provided (1 computer and 2 screens). You will need a high-speed internet connection via an Ethernet wire** If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! Potential start July 12th, 2021, so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Paid $20.00 plus 4% vacation pay on top (so roughly $20.8 all included)- Additional $2.00 for French Bilingual- Paid weekly, every Friday- Health benefits available- Part-time role (Max 30 hours a week)- Work with a company in Vancouver with an excellent culture- Learn about the financial industry - Gain excellent customer service experience - An industry leading company- Great office hours- Working as part of a super friendly and cohesive team- Lots of potential for growth and extensive learning in the role- 6 month contract role with high possibility of extension to 12 months / permanent offer**Please note, this role is working from home to begin with and transition to office. You will need high speed internet connected via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email. (Training shall be provided).- Provide a high level of product knowledge to help resolve any issues or concerns- Actively responding to inbound calls and inbound emails- Meet all internal targets / call centre KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalations- Interactions will be in English- Administrative duties as requiredQualifications- Must have a Customer Service background.- Call center experience will be an asset- Excellent communication skills both written and verbal in English - French language will be an asset- Should be technology friendly- Finance background/knowledge will be an asset- Must have internet that connects via an Ethernet cable / Ethernet wire (hard-wired connection)- Can work well as part of a small team in Vancouver- Must be able to work from home - ** Must be able to clear a criminal and credit background check**SummaryIf you think you have got what it takes and are interested in this position please apply directly to this posting or email Adriana with the subject "Customer Service Representative (Vancouver)"adriana.ortega@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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