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    • Mississauga, Ontario
    • Contract
    Bilingual Customer Service Representative - French/English in Mississauga!Would you love the opportunity to work for a market leader in the HVAC manufacturing industry? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French? Do you consider yourself a tech savvy and well verse with all social media platforms? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - French/English for a temporary to permanent position in Mississauga. The successful candidate will be working with an established, well-known HVAC manufacturing company. The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. HVAC product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca !Advantages- Temporary to Permanent position - 40 hours a week- Monday to Friday- Flexible day time hours- Hourly Pay: $22- 24$- Great Mississauga Location- Training Provided- Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Work from home and office blend- Equipment provided- Team working environment- Working for an established, well-known company- Free Parking!- 4% vacation payResponsibilities- Providing bilingual customer service over the phone, email and on social media platforms (English and French)- Handling inbound calls from customers and resolving issues regarding transportation, service charges in an efficient manner - Maintaining inventory and making sure deliveries are scheduled accordingly - Carrying out service authorizations and negotiations with service centers and installers- Maintaining and developing a network of service center contacts- Receiving returned merchandise and entering mail-in rebate forms ensuring refund process to client - Other duties as neededQualifications- Fluently bilingual in French and English- Strong oral and written communication skills in French and English- 1+ years of experience in customer service or order desk- Experience in manufacturing or distribution is not necessary but considered an asset- Heating and ventilating experience is a strong asset- Strong organizational skills with the ability to multitask in a fast-paced environment- Experience with CRM systems, Salesforce, AS400 SummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Bilingual Customer Service Representative - French/English in Mississauga!Would you love the opportunity to work for a market leader in the HVAC manufacturing industry? Do you enjoy supporting customers and problem solving? Do you excel at providing excellent customer service? Are you fluent in English and French? Do you consider yourself a tech savvy and well verse with all social media platforms? Then we have an amazing opportunity for you!We are looking for outgoing and well-spoken Bilingual Customer Service Representative - French/English for a temporary to permanent position in Mississauga. The successful candidate will be working with an established, well-known HVAC manufacturing company. The ideal candidates will have past experience working within a customer service department or call center. Daily tasks will include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. HVAC product knowledge and technical background would be an asset. The successful candidate will join a fun, energetic team that works hard and plays hard.If you are interested in hearing more, please apply online at Randstad.ca or send your resume to patricia.van@randstad.ca !Advantages- Temporary to Permanent position - 40 hours a week- Monday to Friday- Flexible day time hours- Hourly Pay: $22- 24$- Great Mississauga Location- Training Provided- Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Work from home and office blend- Equipment provided- Team working environment- Working for an established, well-known company- Free Parking!- 4% vacation payResponsibilities- Providing bilingual customer service over the phone, email and on social media platforms (English and French)- Handling inbound calls from customers and resolving issues regarding transportation, service charges in an efficient manner - Maintaining inventory and making sure deliveries are scheduled accordingly - Carrying out service authorizations and negotiations with service centers and installers- Maintaining and developing a network of service center contacts- Receiving returned merchandise and entering mail-in rebate forms ensuring refund process to client - Other duties as neededQualifications- Fluently bilingual in French and English- Strong oral and written communication skills in French and English- 1+ years of experience in customer service or order desk- Experience in manufacturing or distribution is not necessary but considered an asset- Heating and ventilating experience is a strong asset- Strong organizational skills with the ability to multitask in a fast-paced environment- Experience with CRM systems, Salesforce, AS400 SummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,ChanelPhone Number:905.637.5366Fax Number:905.849.0585Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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