4 jobs found for Technical support in Winnipeg, Manitoba

Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill multiple Technical Customer Service Representative positions for a contact center in Winnipeg.This is a work-from-home opportunity. We have partnered with one of Winnipeg's fastest-growing companies and are seeking English-speaking candidates from the Winnipeg area to fill multiple permanent opportunities.Are you tech-savvy, are comfortable navigating a smartphone, computer or laptop? Do you have great English communication skills and like to problem solve? Are you looking for permanent full-time work with an essential employer? If that sounds like you, contact us ASAP, we would love to hear from you!We are looking for candidates who have open availability between 7 am - 11 pm Monday-Sunday. You will only be scheduled 5 days per week for 8.5 hours but need to be fairly flexible until a schedule is created.Advantages• $13.40 to start for training and then $14.40 ongoing• Incredible company culture• Career advancement potential• Great opportunity for growth• Ability to work from home during COVID 19Responsibilities• Address customer inquiries, concerns and receive feedback, troubleshooting basic technology issues (training is provided)• Thoroughly document all customer communication• Follow up with customers to ensure customer satisfaction and retentionQualifications* Must have a quiet space to work from home with a hard-wired internet connection - No Wi-Fi allowed due to security concerns• Must be fluent in English• Must have at least 1 year of customer service experience• Committed to providing exceptional customer service• Excellent attention to detail• Ability to de-escalate situations• Strong interpersonal skills• Accurate and timely documenting of client/customer communication• Strong working knowledge with smartphones, tablets, computers, laptops, and tech trouble shooting experience is an asset• You need to be able to work full-time permanently and have a valid work permit.• Equipment is provided, but it must be picked up in person at the office.SummaryAll information and resumes received will be treated with strict confidentiality!Ways to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill multiple Technical Customer Service Representative positions for a contact center in Winnipeg.This is a work-from-home opportunity. We have partnered with one of Winnipeg's fastest-growing companies and are seeking English-speaking candidates from the Winnipeg area to fill multiple permanent opportunities.Are you tech-savvy, are comfortable navigating a smartphone, computer or laptop? Do you have great English communication skills and like to problem solve? Are you looking for permanent full-time work with an essential employer? If that sounds like you, contact us ASAP, we would love to hear from you!We are looking for candidates who have open availability between 7 am - 11 pm Monday-Sunday. You will only be scheduled 5 days per week for 8.5 hours but need to be fairly flexible until a schedule is created.Advantages• $13.40 to start for training and then $14.40 ongoing• Incredible company culture• Career advancement potential• Great opportunity for growth• Ability to work from home during COVID 19Responsibilities• Address customer inquiries, concerns and receive feedback, troubleshooting basic technology issues (training is provided)• Thoroughly document all customer communication• Follow up with customers to ensure customer satisfaction and retentionQualifications* Must have a quiet space to work from home with a hard-wired internet connection - No Wi-Fi allowed due to security concerns• Must be fluent in English• Must have at least 1 year of customer service experience• Committed to providing exceptional customer service• Excellent attention to detail• Ability to de-escalate situations• Strong interpersonal skills• Accurate and timely documenting of client/customer communication• Strong working knowledge with smartphones, tablets, computers, laptops, and tech trouble shooting experience is an asset• You need to be able to work full-time permanently and have a valid work permit.• Equipment is provided, but it must be picked up in person at the office.SummaryAll information and resumes received will be treated with strict confidentiality!Ways to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Randstad Staffing, Canada's largest placement agency, is currently seeking candidates to fill multiple Technical Customer Service Representative positions for a contact center in Winnipeg.This is a work-from-home opportunity. We have partnered with one of Winnipeg's fastest-growing companies and are seeking English-speaking candidates from the Winnipeg area to fill multiple permanent opportunities.Are you tech-savvy, are comfortable navigating a smartphone, computer or laptop? Do you have great English communication skills and like to problem solve? Are you looking for permanent full-time work with an essential employer? If that sounds like you, contact us ASAP, we would love to hear from you!We are looking for candidates who have open availability between 7 am - 11 pm Monday-Sunday. You will only be scheduled 5 days per week for 8.5 hours but need to be fairly flexible until a schedule is created.Advantages• $13.40 to start for training and then $14.40 ongoing• Incredible company culture• Career advancement potential• Great opportunity for growth• Ability to work from home during COVID 19Responsibilities• Address customer inquiries, concerns and receive feedback, troubleshooting basic technology issues (training is provided)• Thoroughly document all customer communication• Follow up with customers to ensure customer satisfaction and retentionQualifications* Must have a quiet space to work from home with a hard-wired internet connection - No Wi-Fi allowed due to security concerns• Must be fluent in English• Must have at least 1 year of customer service experience• Committed to providing exceptional customer service• Excellent attention to detail• Ability to de-escalate situations• Strong interpersonal skills• Accurate and timely documenting of client/customer communication• Strong working knowledge with smartphones, tablets, computers, laptops, and tech trouble shooting experience is an asset• You need to be able to work full-time permanently and have a valid work permit.• Equipment is provided, but it must be picked up in person at the office.SummaryAll information and resumes received will be treated with strict confidentiality!Ways to apply:- Apply directly on this site- Go to our website at www.randstad.ca, create a profile and apply directly- Email your resume to winnipegadmin@randstad.ca and include the title of the position in the subject line.At this time we are no longer accepting walk-in candidates to our office as it is closed due to COVID-19. We appreciate your understanding and look forward to hearing from you soon!We thank all applicants for their interest in this position and only those selected for interviews will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual ENGLISH and FRENCH? Are you available and eligible to work FULL TIME? If you answered yes to all these questions, then we are looking for you to join a dynamic team.This is permanent FULL TIME position working as a Bilingual ENGLISH and FRENCH Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour + 1$ when the objectives are achievedLocation: Anywhere in ManitobaHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : February 7th, 2022As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual (ENGLISH and FRENCH) Technical Support Representative in Manitoba:- Work with a leading global company- Permanent FULL TIME employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual (ENGLISH and FRENCH) Technical Support Agent:- Excellent communication skills in ENGLISH and FRENCH verbal and written- Minimum of 3 months of experience in call center is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Manitoba"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (ENGLISH and FRENCH)Start date: February 7th, 2022Pay Rate: $18.50/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) MUST BE AVAILABLE TO WORK FULL TIME Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.