Thank you for subscribing to your personalised job alerts.

    7 jobs found for Technical support in Toronto, Ontario

    filter3
    clear all
      • Toronto, Ontario
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : November 1st, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: November 1st 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour + 1$ when the objectives are achievedLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : November 1st, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: November 1st 2021Pay Rate: $16.83/hour + 1$ when the objectives are achievedAvailability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Responsibilities:Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.Develop and modify the infrastructure and architecture of the platform, from model management to data integration.Advise and provide support to data managers, other system owners and to the databasemanagement technical staff.Work with Application support vendors, users, and source system experts to establish datagovernance, and resolve any data quality issues or technical problems related to dataintegration.Create test strategies and test plans to ensure data integrity, accuracy and completeness.Coordinate and participate in discussions with the business and Solution Architect regarding any changes required to business and/or system requirements.Assist project leads with project issues and risk, milestone tracking, work coordination, etc. Excellent Communication, Power BI, Data Visualization, SSAS Cube + ETLQualification Requirements:Bachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences. Advantages3 weeks vacationHybrid Work CultureCompetitive medical and dental plan. 80% coverage Employee United Purchase Plan (EUPPResponsibilitiesBachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences.QualificationsBachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences. SummaryResponsibilities:Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.Develop and modify the infrastructure and architecture of the platform, from model management to data integration.Advise and provide support to data managers, other system owners and to the databasemanagement technical staff.Work with Application support vendors, users, and source system experts to establish datagovernance, and resolve any data quality issues or technical problems related to dataRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Responsibilities:Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.Develop and modify the infrastructure and architecture of the platform, from model management to data integration.Advise and provide support to data managers, other system owners and to the databasemanagement technical staff.Work with Application support vendors, users, and source system experts to establish datagovernance, and resolve any data quality issues or technical problems related to dataintegration.Create test strategies and test plans to ensure data integrity, accuracy and completeness.Coordinate and participate in discussions with the business and Solution Architect regarding any changes required to business and/or system requirements.Assist project leads with project issues and risk, milestone tracking, work coordination, etc. Excellent Communication, Power BI, Data Visualization, SSAS Cube + ETLQualification Requirements:Bachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences. Advantages3 weeks vacationHybrid Work CultureCompetitive medical and dental plan. 80% coverage Employee United Purchase Plan (EUPPResponsibilitiesBachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences.QualificationsBachelor’s degree in Computer Science, Information Systems, or related degree.Minimum of 10 years Business Intelligence Solution Design experience in a multi-platform IT environment and in business process improvement.Expert in Advanced Analytics - Power BI / Data Visualization / UI/UX designExpert MS Data Platform: SSIS, SSAS, SSRS / SharePoint / Power APP / Power AutomateExpert in SQL Server Database including Stored Procedures, Functions, and optimizing execution plansSolid experience Building and maintaining Data Warehouse / Tabular Models / CubeSolid experience MS Excel including Macros and VB scripts.Solid understanding of Kimball’s Data Warehousing architectureExperience in supporting and managing other Business applications.Excellent analytical and problem solving skills.In depth knowledge of everything related to data, data profiling, and data integration.Experience in vendor management and fostering effective partnerships with vendors.Excellent interpersonal, written and verbal communication skills; ability to determine client needs and explain technical concepts to non-technical and technical audiences. SummaryResponsibilities:Conducts business analysis at varying levels of projects and phases of project to assess clients' business problems or opportunities; document the business requirements that makes sense to both Business and IT.Perform day-to-day tracking, reporting, and facilitation of issue resolution and risks for all data service applications.Ensure defined Change Management Process is followed for any change from agreed upon scope, schedule, or quality.Provide technical support on the platform and data management processes related to solution architecture and incoming and outgoing data integration.Develop and modify the infrastructure and architecture of the platform, from model management to data integration.Advise and provide support to data managers, other system owners and to the databasemanagement technical staff.Work with Application support vendors, users, and source system experts to establish datagovernance, and resolve any data quality issues or technical problems related to dataRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      A .net c# developer, with asp.net, .net core, MVC, SQL, Blazor, WCF, GIT, object oriented principles, Agile/scrum experience. Testing tools: xUNIT, NUNIT, and MOQ Nice to have experience: Azure DevOps, Microservices ArchitectureThis role will report to the Development Manager, No direct reports required for this role but to provide guidance to more junior/intermediate teammatesAdvantagesThis individual can continue to work remotely – there may be a day on occasion that they may want to work from the Brantford office but we are flexible In addition to base salary, we offer:Company matched RRSPs (2%)Profit SharingHealth & Dental benefits as well as a health care spending account on top of basic coverage& moreResponsibilitiesResponsibilities Be a part of achieving the organization’s technical vision, contributing to all aspects of thetechnology development. Design and implement new web applications, APIs with high-performance, reusable code. Support and implement new data transformations between data sources. Implement industry leading solutions and technical design patterns & best practices. Collaborate with subject matter experts in the technical assessment of new designs anddevelopment work. Participate in code and system reviews during projects to ensure quality and appropriate designpatterns are followed. Collaborate with software developers and quality assurance developers to ensure thedeliverables meet testing requirements and coverage. Provide technical support for production issues; troubleshoot problems and take correctiveaction. Escalate issues to management quickly and effectively. Debug and refactor existing code. Work in an Agile/Scrum environment to deliver high quality software. Other duties as assigned.QualificationsWhat You Bring to the RoleStrong Skills With: All aspects of Software Development Life Cycle (SDLC) C# ,ASP.NET, .NET Core & .NET Framework MVC, Blazor, REST, & WCF SQL Server, including procs, views, & functions SQL Server Reporting and Integration Services GIT Repository  Automated unit testing tools such as xUnit, NUnit, & MOQ DOM, HTML5, and CSS  Agile/scrum methodologies Nice to have experience: Azure DevOps, Microservices Architecture Experience with automation workflows and a keen eye for how to design code around anautomation system.  Experience with Object Oriented PrinciplesSummaryExperience 7+ years overall IT software development experience. Bachelor's degree in Computer Science, Engineering or equivalent experience. Previous experience within the financial services industry or wealth management is an asset.LocationThe role is based out of our Brantford, Ontario office with remote options due to COVID-19 andbeyond. This role is only eligible for those who are legally entitled to work in Canada.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A .net c# developer, with asp.net, .net core, MVC, SQL, Blazor, WCF, GIT, object oriented principles, Agile/scrum experience. Testing tools: xUNIT, NUNIT, and MOQ Nice to have experience: Azure DevOps, Microservices ArchitectureThis role will report to the Development Manager, No direct reports required for this role but to provide guidance to more junior/intermediate teammatesAdvantagesThis individual can continue to work remotely – there may be a day on occasion that they may want to work from the Brantford office but we are flexible In addition to base salary, we offer:Company matched RRSPs (2%)Profit SharingHealth & Dental benefits as well as a health care spending account on top of basic coverage& moreResponsibilitiesResponsibilities Be a part of achieving the organization’s technical vision, contributing to all aspects of thetechnology development. Design and implement new web applications, APIs with high-performance, reusable code. Support and implement new data transformations between data sources. Implement industry leading solutions and technical design patterns & best practices. Collaborate with subject matter experts in the technical assessment of new designs anddevelopment work. Participate in code and system reviews during projects to ensure quality and appropriate designpatterns are followed. Collaborate with software developers and quality assurance developers to ensure thedeliverables meet testing requirements and coverage. Provide technical support for production issues; troubleshoot problems and take correctiveaction. Escalate issues to management quickly and effectively. Debug and refactor existing code. Work in an Agile/Scrum environment to deliver high quality software. Other duties as assigned.QualificationsWhat You Bring to the RoleStrong Skills With: All aspects of Software Development Life Cycle (SDLC) C# ,ASP.NET, .NET Core & .NET Framework MVC, Blazor, REST, & WCF SQL Server, including procs, views, & functions SQL Server Reporting and Integration Services GIT Repository  Automated unit testing tools such as xUnit, NUnit, & MOQ DOM, HTML5, and CSS  Agile/scrum methodologies Nice to have experience: Azure DevOps, Microservices Architecture Experience with automation workflows and a keen eye for how to design code around anautomation system.  Experience with Object Oriented PrinciplesSummaryExperience 7+ years overall IT software development experience. Bachelor's degree in Computer Science, Engineering or equivalent experience. Previous experience within the financial services industry or wealth management is an asset.LocationThe role is based out of our Brantford, Ontario office with remote options due to COVID-19 andbeyond. This role is only eligible for those who are legally entitled to work in Canada.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      We are hiring for an Information Security Analyst on a full-time/permanent basis. The successful candidate joining our clients technology team will be energetic, enthusiastic and reliable, and will have the opportunity to participate inthe delivery of financial services industry leading software!Under the direction of the Manager of Application and Technology Support, the Information Security Analyst will develop and maintain the corporate Information Security program, administer and monitor information security systems, and manage the cybersecurity infrastructure for an international workforce across two Canadian data centers and Azure cloud. The role will have responsibility for activities relating to the building of information securitytechnologies and processes.Advantages-Be a part of the initial build out and growth of a SOC team-Exponential growth opportunities-Competitive compensation and benefits package. -Have an impact and see that impact evolve!Responsibilities• Plan, manage, and execute initiatives of the corporate Information Security program utilizing projectmanagement best practices during regular and after business hours periods.• Analyze existing security systems and procedures and proactively seek out improvements to the program.• Develop an internal Application Security program to promote secure coding practices with the softwaredevelopment team, and perform threat modelling, and static and dynamic code scanning.• Improve on the external vulnerability scanning program by developing an internal program for application,network, and server vulnerability scanning.• Perform regular daily and weekly cybersecurity operational tasks to ensure that information securitytechnologies (such as intrusion prevention, data loss prevention, anti-virus and anti-malware prevention,etc.) operate optimally.• Review cybersecurity policies and reports to identify violations, intrusion attempts, or information securityweaknesses. Remediate, or raise issues with the Technical Support and System Administration teams toremediate.• Review technical configurations in a Microsoft and Cisco environment to determine/enhance theparameters to meet industry accepted hardening standards such as NIST, CIS, SANS, etc.• Perform security due diligence of third-party systems, and prepare documentation and respond to third-party due diligence requests.• Conduct security product research and assess their appropriateness for the organization.• Perform security incident investigations and document findings/root causes.• Respond to cybersecurity alerts and notifications from users and technologies, and clients and vendors.Qualifications• 5+ years of hands-on experience in administering Information Security technologies, Ciscoenvironment experience is an asset (ASA FirePOWER, ISE, Umbrella, CES).• 5+ years of hands-on experience in a Microsoft and Azure environment, configuration of information security in a M365 environment is an asset.• Information Security certifications, including but not limited to CISSP, SSCP, CISA, GIAC, and CRISC.• Experience in managing enterprise level anti-virus and anti-malware hosted solutions.-5+ years of Information Security experience.• 3+ years of network and server infrastructure administration experience.• 3+ Experience with computer security procedures and protocols and experience with Security Information, Event Management tools (SIEM), Intrusion Detection & Prevention Systems (IDS/IPS), Next-Gen Firewalls, Network Behavior Analysis tools, Endpoint Detection and Response products, and Network Detection andResponse products.• Knowledge of current network and endpoint security technologies is an asset (next-generation tools, APTtools, and tools utilizing heuristics analysis for protection).Education• University Degree or College Diploma in Computer Science (or equivalent experience in the field).• Preference will be given to applicants with relevant certificates and training in Information SecuritySummaryJoin an organization that has been named to several national Great Places to Work lists, including Best in Financial Services, Best for Inclusion, Bestfor Youth, and Best for Women.Reach out to megan.leblanc@randstad.ca with direct interest in this opportunity today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are hiring for an Information Security Analyst on a full-time/permanent basis. The successful candidate joining our clients technology team will be energetic, enthusiastic and reliable, and will have the opportunity to participate inthe delivery of financial services industry leading software!Under the direction of the Manager of Application and Technology Support, the Information Security Analyst will develop and maintain the corporate Information Security program, administer and monitor information security systems, and manage the cybersecurity infrastructure for an international workforce across two Canadian data centers and Azure cloud. The role will have responsibility for activities relating to the building of information securitytechnologies and processes.Advantages-Be a part of the initial build out and growth of a SOC team-Exponential growth opportunities-Competitive compensation and benefits package. -Have an impact and see that impact evolve!Responsibilities• Plan, manage, and execute initiatives of the corporate Information Security program utilizing projectmanagement best practices during regular and after business hours periods.• Analyze existing security systems and procedures and proactively seek out improvements to the program.• Develop an internal Application Security program to promote secure coding practices with the softwaredevelopment team, and perform threat modelling, and static and dynamic code scanning.• Improve on the external vulnerability scanning program by developing an internal program for application,network, and server vulnerability scanning.• Perform regular daily and weekly cybersecurity operational tasks to ensure that information securitytechnologies (such as intrusion prevention, data loss prevention, anti-virus and anti-malware prevention,etc.) operate optimally.• Review cybersecurity policies and reports to identify violations, intrusion attempts, or information securityweaknesses. Remediate, or raise issues with the Technical Support and System Administration teams toremediate.• Review technical configurations in a Microsoft and Cisco environment to determine/enhance theparameters to meet industry accepted hardening standards such as NIST, CIS, SANS, etc.• Perform security due diligence of third-party systems, and prepare documentation and respond to third-party due diligence requests.• Conduct security product research and assess their appropriateness for the organization.• Perform security incident investigations and document findings/root causes.• Respond to cybersecurity alerts and notifications from users and technologies, and clients and vendors.Qualifications• 5+ years of hands-on experience in administering Information Security technologies, Ciscoenvironment experience is an asset (ASA FirePOWER, ISE, Umbrella, CES).• 5+ years of hands-on experience in a Microsoft and Azure environment, configuration of information security in a M365 environment is an asset.• Information Security certifications, including but not limited to CISSP, SSCP, CISA, GIAC, and CRISC.• Experience in managing enterprise level anti-virus and anti-malware hosted solutions.-5+ years of Information Security experience.• 3+ years of network and server infrastructure administration experience.• 3+ Experience with computer security procedures and protocols and experience with Security Information, Event Management tools (SIEM), Intrusion Detection & Prevention Systems (IDS/IPS), Next-Gen Firewalls, Network Behavior Analysis tools, Endpoint Detection and Response products, and Network Detection andResponse products.• Knowledge of current network and endpoint security technologies is an asset (next-generation tools, APTtools, and tools utilizing heuristics analysis for protection).Education• University Degree or College Diploma in Computer Science (or equivalent experience in the field).• Preference will be given to applicants with relevant certificates and training in Information SecuritySummaryJoin an organization that has been named to several national Great Places to Work lists, including Best in Financial Services, Best for Inclusion, Bestfor Youth, and Best for Women.Reach out to megan.leblanc@randstad.ca with direct interest in this opportunity today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Do you have experience in Dispatch and Service Coordination in the Construction Industry?Are you looking for your next challenge to work for a fast-paced engaging organization with opportunities for growth? If your answer is yes! then we have a PERMANENT opportunity for you!We are looking for a FIELD SERVICE DIS[ATCHER for a PERMANENT opportunity in Etobicoke.. The ideal candidate will have previous experience in the construction industry with an emphasis on dispatching or service coordination. This position will ensure the highest possible level of customer service to customers is met, to supervise and monitor the daily activities of service personnel while ensuring safety compliance is maintained. If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca! What’s in it for you as the next Field Service Dispatcher- Competitive annual salary of $70-75k (depending on experience)- Full-Time Permanent Opportunity- Monday - Friday, 7:00am - 4:00pm (Overtime may be required)- Benefits after 3 months of employment- 2 weeks (10 days) of vacation - Great working culture” dynamic, inclusive and supportive environmentAdvantagesWhat’s in it for you as the next Field Service Dispatcher- Competitive annual salary of $70-75k depending on experience- Full-Time Permanent Opportunity- Monday - Friday, 7:00am - 4:00pm (Overtime may be required)- Benefits after 3 months of employment- 2 weeks (10 days) of vacation - Great working culture” dynamic, inclusive and supportive environmentResponsibilitiesWhat you’ll be doing as Dispatch Coordinator?- Providing the highest possible level of service support by all field and shop technicians by thus ensuring high customer satisfaction and continuous Service Revenue.- Ensuring compliance with all company safety regulations- Contacting customers on a regular basis to promote products and services and to provide quotations for services - Responding to customer requests promptly and following up with all issues in a timely manner- Administering all Word Order process by opening in the Internal System (entering proper coding, monitoring and signing off on work orders for closing)- Ensuring quick and effective processing of warrant work orders, collection of digital photos and reports- Preparing and collaborating on work estimates for services to be completed- Providing technical support and advice to customers - Confirming parts returnability status and returning items upon completion of work credit.- Supervising activities and conducting administrative support of all direct reports such as service technicians, service helpers, apprentices and other service employees- Analyzing, implementing corrective actions and providing recommendations on estimate overruns- Providing clear instructions to technicians explaining type of work and estimated time to complete each work- Monitoring and authorizing expense reports of technicians’ expenses- Reviewing parts list for each job (in coordination with Parts Personnel) to ensure that all parts and tools are available before dispatching any technician to the repair tasks- Assisting technicians in solving technical problems, providing guidance, analyzing their capabilities and product knowledge, providing recommendations for technical training.- Educating all technicians in technical writing and executing proper technical description of any work that has been completed- Mentoring Apprentice’s programs, assigning tasks according to Apprentice curriculum, confirming and signing off Apprentice Training Record Books on a monthly basis.- Monitoring level of service technicians’ productivity according to set budgetary targets and providing recommendations for improvementsQualificationsYou are a perfect fit for the role of Dispatch Coordinator if you have:- 3+ years of experience in dispatching or coordinating service technicians in the construction or machinery industry.- Proficient in Excel and generally tech-savvy, able to pick up new software quickly and work from home efficiently and effectively- Able to manage multiple priorities, projects, and tasks simultaneously- Excellent verbal and written communication skills with a high level of professionalism.- Tech-Savvy for using new software’s, DSI usage for tracking - Attention to detail- Agile individual able to work well with change, in a fast-paced environmentSummaryHOW TO APPLY?1. Send your resume to shiela.perez@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca, along with your resume.Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to paul.mesiona@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience in Dispatch and Service Coordination in the Construction Industry?Are you looking for your next challenge to work for a fast-paced engaging organization with opportunities for growth? If your answer is yes! then we have a PERMANENT opportunity for you!We are looking for a FIELD SERVICE DIS[ATCHER for a PERMANENT opportunity in Etobicoke.. The ideal candidate will have previous experience in the construction industry with an emphasis on dispatching or service coordination. This position will ensure the highest possible level of customer service to customers is met, to supervise and monitor the daily activities of service personnel while ensuring safety compliance is maintained. If you are interested in hearing more, please email your resume to shiela.perez@randstad.ca! What’s in it for you as the next Field Service Dispatcher- Competitive annual salary of $70-75k (depending on experience)- Full-Time Permanent Opportunity- Monday - Friday, 7:00am - 4:00pm (Overtime may be required)- Benefits after 3 months of employment- 2 weeks (10 days) of vacation - Great working culture” dynamic, inclusive and supportive environmentAdvantagesWhat’s in it for you as the next Field Service Dispatcher- Competitive annual salary of $70-75k depending on experience- Full-Time Permanent Opportunity- Monday - Friday, 7:00am - 4:00pm (Overtime may be required)- Benefits after 3 months of employment- 2 weeks (10 days) of vacation - Great working culture” dynamic, inclusive and supportive environmentResponsibilitiesWhat you’ll be doing as Dispatch Coordinator?- Providing the highest possible level of service support by all field and shop technicians by thus ensuring high customer satisfaction and continuous Service Revenue.- Ensuring compliance with all company safety regulations- Contacting customers on a regular basis to promote products and services and to provide quotations for services - Responding to customer requests promptly and following up with all issues in a timely manner- Administering all Word Order process by opening in the Internal System (entering proper coding, monitoring and signing off on work orders for closing)- Ensuring quick and effective processing of warrant work orders, collection of digital photos and reports- Preparing and collaborating on work estimates for services to be completed- Providing technical support and advice to customers - Confirming parts returnability status and returning items upon completion of work credit.- Supervising activities and conducting administrative support of all direct reports such as service technicians, service helpers, apprentices and other service employees- Analyzing, implementing corrective actions and providing recommendations on estimate overruns- Providing clear instructions to technicians explaining type of work and estimated time to complete each work- Monitoring and authorizing expense reports of technicians’ expenses- Reviewing parts list for each job (in coordination with Parts Personnel) to ensure that all parts and tools are available before dispatching any technician to the repair tasks- Assisting technicians in solving technical problems, providing guidance, analyzing their capabilities and product knowledge, providing recommendations for technical training.- Educating all technicians in technical writing and executing proper technical description of any work that has been completed- Mentoring Apprentice’s programs, assigning tasks according to Apprentice curriculum, confirming and signing off Apprentice Training Record Books on a monthly basis.- Monitoring level of service technicians’ productivity according to set budgetary targets and providing recommendations for improvementsQualificationsYou are a perfect fit for the role of Dispatch Coordinator if you have:- 3+ years of experience in dispatching or coordinating service technicians in the construction or machinery industry.- Proficient in Excel and generally tech-savvy, able to pick up new software quickly and work from home efficiently and effectively- Able to manage multiple priorities, projects, and tasks simultaneously- Excellent verbal and written communication skills with a high level of professionalism.- Tech-Savvy for using new software’s, DSI usage for tracking - Attention to detail- Agile individual able to work well with change, in a fast-paced environmentSummaryHOW TO APPLY?1. Send your resume to shiela.perez@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to shiela.perez@randstad.ca, along with your resume.Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to paul.mesiona@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vaughan, Ontario
      • Permanent
      Your Challenge! Reporting to the Design Supervisor, the Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You can design product packaging to ensure product integrity and appeal under varying shipping and display conditions.Job ResponsibilitiesAccountable To design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesWorking directly with vendors and customers as required for display projects for storesDesign and shape Structural Display concepts using Artios CADModify and create Specification Packages using Artios CAD Responsible Analyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsVerify quotes from internal and external suppliers as neededFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredTechnical competenciesDeliver high quality projects within deadlinesStrong communication and collaborationCustomer satisfactionEnsure operational efficiency Core competencies defined for this jobPlanning and organizingAdvisory roleClient-focusInitiativeRigourAction-based focusExperience and StrengthsDEC (college diploma) in Packgaging, Industrial Design Technology or equivalent2 to 5 years experience in Packaging industriesStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsSupport and advise business partners in analyzing their needs and finding solutionsAgility to handle projects based on their scope, budget and timelinesProficiency in technical design software Benefits of working at CascadesGreat Benefits PackageRRSP programCompetitive Compensation packageswonderful company culturelots of career development opportunitiesPPE Allowance Profit Sharing #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe. 
      Your Challenge! Reporting to the Design Supervisor, the Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You can design product packaging to ensure product integrity and appeal under varying shipping and display conditions.Job ResponsibilitiesAccountable To design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesWorking directly with vendors and customers as required for display projects for storesDesign and shape Structural Display concepts using Artios CADModify and create Specification Packages using Artios CAD Responsible Analyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsVerify quotes from internal and external suppliers as neededFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredTechnical competenciesDeliver high quality projects within deadlinesStrong communication and collaborationCustomer satisfactionEnsure operational efficiency Core competencies defined for this jobPlanning and organizingAdvisory roleClient-focusInitiativeRigourAction-based focusExperience and StrengthsDEC (college diploma) in Packgaging, Industrial Design Technology or equivalent2 to 5 years experience in Packaging industriesStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsSupport and advise business partners in analyzing their needs and finding solutionsAgility to handle projects based on their scope, budget and timelinesProficiency in technical design software Benefits of working at CascadesGreat Benefits PackageRRSP programCompetitive Compensation packageswonderful company culturelots of career development opportunitiesPPE Allowance Profit Sharing #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe. 
      • Vaughan, Ontario
      • Permanent
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You are able to use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. Job Responsibilities Accountable To design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesResponsible Analyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsVerify quotes from internal and external suppliers as neededFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredTechnical competencies  Deliver high quality projects within deadlinesStrong communication and collaborationCustomer satisfactionEnsure operational efficiency  Experience and Strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experience in Print or Packaging industriesStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsSupport and advise business partners in analyzing their needs and finding solutionsAgility to handle projects based on their scope, budget and timelinesProficiency in technical design software Benefits of working at Cascades Great Benefits PackageRRSP programCompetitive Compensation packageswonderful company culturelots of career development opportunitiesPPE Allowance Profit Sharing #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.  
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You are able to use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. Job Responsibilities Accountable To design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesResponsible Analyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsVerify quotes from internal and external suppliers as neededFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredTechnical competencies  Deliver high quality projects within deadlinesStrong communication and collaborationCustomer satisfactionEnsure operational efficiency  Experience and Strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experience in Print or Packaging industriesStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsSupport and advise business partners in analyzing their needs and finding solutionsAgility to handle projects based on their scope, budget and timelinesProficiency in technical design software Benefits of working at Cascades Great Benefits PackageRRSP programCompetitive Compensation packageswonderful company culturelots of career development opportunitiesPPE Allowance Profit Sharing #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.  

    Thank you for subscribing to your personalised job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.