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2 jobs found for Technical support in Burnaby, British Columbia

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    • Burnaby, British Columbia
    • Permanent
    Our Burnaby-based client is seeking to hire a Technical Support Specialist for a permanent full-time position. Are you a self-motivated IT Support professional (Tier 2 or Tier 3 level experience) who is passionate about Technical Support and SQL Programming? If yes, then apply to this amazing Technical Support Specialist opportunity today!AdvantagesWHAT'S IN IT FOR YOU?- A competitive salary which will be based on experience- Performance bonus yearly- Generous health & medical benefits- Competitive RRSP matching plan- Learning opportunities encouraged and supportedResponsibilitiesWHAT WILL YOU DO?- Programming : SQL queries / SQL programming- Website/Social Media maintenance and update- Crystal reports updates for reports and forms- Hardware and Software Support- Troubleshoot hardware, software and network systems- All hardware and software support: includes computers, printer, smartphones, network devices, phone system and servers- Provide orientation & training to new users of existing technology- Provide individual training and support on request- Create documentation to assist end users- Provide recommendations about accessing information and support- Maintain current and accurate inventory of technology hardware, software and resources- Troubleshoot all technology issues- Maintain log and/or list of required repairs and maintenance- Make recommendations about purchase of technology resources- Maintain backups- Setup and maintain user/computer configurationsQualificationsHOW DO YOU QUALIFY?- At least 4+ years of experience in an IT support role- SQL programming experience (must-have skill!)- Microsoft Office & Windows experience- Excellent troubleshooting, problem solving and analytical skills- Crystal reports experience preferred- Mobile device support experience (preferred)- Class 5 Drivers license (must have)- A+ Certification is an asset- Certification or experience in router management is an assetSummaryf you’re customer-centric, passionate about troubleshooting and open to working om SQL-queries and reports then this Technical Support Specialist role with our Burnaby client could be the perfect opportunity for you!Please contact Tina with your resume at: tinamaria.arujah@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Our Burnaby-based client is seeking to hire a Technical Support Specialist for a permanent full-time position. Are you a self-motivated IT Support professional (Tier 2 or Tier 3 level experience) who is passionate about Technical Support and SQL Programming? If yes, then apply to this amazing Technical Support Specialist opportunity today!AdvantagesWHAT'S IN IT FOR YOU?- A competitive salary which will be based on experience- Performance bonus yearly- Generous health & medical benefits- Competitive RRSP matching plan- Learning opportunities encouraged and supportedResponsibilitiesWHAT WILL YOU DO?- Programming : SQL queries / SQL programming- Website/Social Media maintenance and update- Crystal reports updates for reports and forms- Hardware and Software Support- Troubleshoot hardware, software and network systems- All hardware and software support: includes computers, printer, smartphones, network devices, phone system and servers- Provide orientation & training to new users of existing technology- Provide individual training and support on request- Create documentation to assist end users- Provide recommendations about accessing information and support- Maintain current and accurate inventory of technology hardware, software and resources- Troubleshoot all technology issues- Maintain log and/or list of required repairs and maintenance- Make recommendations about purchase of technology resources- Maintain backups- Setup and maintain user/computer configurationsQualificationsHOW DO YOU QUALIFY?- At least 4+ years of experience in an IT support role- SQL programming experience (must-have skill!)- Microsoft Office & Windows experience- Excellent troubleshooting, problem solving and analytical skills- Crystal reports experience preferred- Mobile device support experience (preferred)- Class 5 Drivers license (must have)- A+ Certification is an asset- Certification or experience in router management is an assetSummaryf you’re customer-centric, passionate about troubleshooting and open to working om SQL-queries and reports then this Technical Support Specialist role with our Burnaby client could be the perfect opportunity for you!Please contact Tina with your resume at: tinamaria.arujah@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    Are you a System Administrator with at least 4-6 years of experience? Are you comfortable in public cloud environments such as Azure?Our Vancouver based client is looking for a System Administrator who is autonomous, solution-oriented and looking for the opportunity to participate in themanagement and maintenance of all servers in all environments including software, hardware and networks.If so , then apply to this amazing position now!!AdvantagesWhat is in it for YOU?- Competitive market salary- 4 weeks paid vacation- Medical Insurance, Dental Insurance and Vision CareResponsibilitiesWhat will YOU do? • Meet service level expectations in response time and quality of service and report on the outcomes• Provide tier 2 technical support for internal and external stakeholders as needed• Identify, propose, and implement opportunities for process improvements• Installing, upgrading and maintaining business critical infrastructure and software including cloud based services• Manage business critical software and hardware including assigning and managing licenses• Assist in the asset management procedures• Backing up and managing the life cycle of critical company data, ensuring compliance with data retention policies• Assist in onboarding and offboarding employees including assigning and recovering personal computing devices.• Administration of all servers/systems:• Managing and maximize availability of the IT infrastructure.• Managing backup systems and maintains data disaster recovery plans• Creating and maintaining systems documentation• Maintaining all systems updated• Managing security of all systems per industry best practices and internal policies• Monitoring performance of systems and proactively address issues• Implementing, upgrading and decommissioning infrastructure componentsQualificationsHow do YOU qualify?- Previous experience in a systems administration role.- Ability to communicate technical information to non-technical personnel.- Certifications like MCSE, MCP, Red Hat, S+, etc will be appreciated!- Experience with some or all of the following:• Office 365• Azure Cloud (all aspects, Azure AD, App Services, etc.)• VMWare• Datto Backup• Dell VRTX• Qualys Security Tools• Windows Stack: Expert level knowledge in group policy, active directory• ITIL practices• Rackspace Hosting• Any prior experience with Vidyo, Datto, WatchGuard and Unifi would be valuableSummaryIf you enjoy learning, pushing the boundaries and continuously improving you’ll fit right in.Do you have this experience? If you answer YES, then please apply IMMEDIATELY so we can discuss your experience and interest in this opportunity!For more information on this opportunity or to apply, please reach out to Tina at tinamaria.arujah@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a System Administrator with at least 4-6 years of experience? Are you comfortable in public cloud environments such as Azure?Our Vancouver based client is looking for a System Administrator who is autonomous, solution-oriented and looking for the opportunity to participate in themanagement and maintenance of all servers in all environments including software, hardware and networks.If so , then apply to this amazing position now!!AdvantagesWhat is in it for YOU?- Competitive market salary- 4 weeks paid vacation- Medical Insurance, Dental Insurance and Vision CareResponsibilitiesWhat will YOU do? • Meet service level expectations in response time and quality of service and report on the outcomes• Provide tier 2 technical support for internal and external stakeholders as needed• Identify, propose, and implement opportunities for process improvements• Installing, upgrading and maintaining business critical infrastructure and software including cloud based services• Manage business critical software and hardware including assigning and managing licenses• Assist in the asset management procedures• Backing up and managing the life cycle of critical company data, ensuring compliance with data retention policies• Assist in onboarding and offboarding employees including assigning and recovering personal computing devices.• Administration of all servers/systems:• Managing and maximize availability of the IT infrastructure.• Managing backup systems and maintains data disaster recovery plans• Creating and maintaining systems documentation• Maintaining all systems updated• Managing security of all systems per industry best practices and internal policies• Monitoring performance of systems and proactively address issues• Implementing, upgrading and decommissioning infrastructure componentsQualificationsHow do YOU qualify?- Previous experience in a systems administration role.- Ability to communicate technical information to non-technical personnel.- Certifications like MCSE, MCP, Red Hat, S+, etc will be appreciated!- Experience with some or all of the following:• Office 365• Azure Cloud (all aspects, Azure AD, App Services, etc.)• VMWare• Datto Backup• Dell VRTX• Qualys Security Tools• Windows Stack: Expert level knowledge in group policy, active directory• ITIL practices• Rackspace Hosting• Any prior experience with Vidyo, Datto, WatchGuard and Unifi would be valuableSummaryIf you enjoy learning, pushing the boundaries and continuously improving you’ll fit right in.Do you have this experience? If you answer YES, then please apply IMMEDIATELY so we can discuss your experience and interest in this opportunity!For more information on this opportunity or to apply, please reach out to Tina at tinamaria.arujah@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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