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      • Saint-Laurent, Québec
      • Contract
      Your MissionAs CyberOps specialist, within the cybersecurity and engineering group, your mission is to implement, maintain and ensure the evolution of cybersecurity architecture and controls in very sensitive environments. You will also contribute to the security services roadmap, in collaboration with the IT security architects.Your main role and responsibilitiesReporting to the Manager IT Security Architecture, the incumbent in support to the cybersecurity solutions architect will be responsible of :•As a CyberOps specialist, you will create the technical detailed implementation cookbook/runbook based on the defined security architecture.•Experience in translating HLD into LLD architecture and building the Fortinet infrastructure in the Cloud native, Hybrid Cloud, and On-Premises.•Continuously automating and improving security use cases, incident detections/responses, and incident handling (SOAR).•Help investigating on security incidents, identifying the root cause, and automating reports generationContributing to•The development of security strategies and different initiatives•The development and realization of the security program•Security and strategic advices to the DirectorRealizing the following tasks•Contribute to the design of the security architecture•Implement the designed architecture•Document the implementation and operational support model•Provide high level security analysis on different security matters.•Understands and supports the enterprise’s IT strategies.•Take charge of tasks related to the team.•Perform technical tasks if required.Your skills:•Bachelor’s degree in computer science or in telecommunications•Five years’ experience in IT security.•At least 3 years of experience with FortiGate, FortiManager, FortiAnalyzer.•Prior advanced experience with Azure Sentinel, Azure ML/AI.•Experience with deploying infrastructure IaaS/PaaS/SaaS services in Azure via CICD pipeline.•Must Have in-depth operational experience in Azure..•Knowledge of security architecture and methodology (TOGAF, SABSA, ISO 2700x etc)•The following certifications are an asset: CISSP, CISM and CISA.•Good understanding of major compliance requirements: GDPR, Exostar, Export control, Sarbanes Oxley.•Knowledge IT control frameworks (NIST, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Self-motivated, dynamic, and result-oriented team player.•Have a strong people skill.•Bilingualism (French and English) is required.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour main role and responsibilitiesReporting to the Manager IT Security Architecture, the incumbent in support to the cybersecurity solutions architect will be responsible of :•As a CyberOps specialist, you will create the technical detailed implementation cookbook/runbook based on the defined security architecture.•Experience in translating HLD into LLD architecture and building the Fortinet infrastructure in the Cloud native, Hybrid Cloud, and On-Premises.•Continuously automating and improving security use cases, incident detections/responses, and incident handling (SOAR).•Help investigating on security incidents, identifying the root cause, and automating reports generationContributing to•The development of security strategies and different initiatives•The development and realization of the security program•Security and strategic advices to the DirectorRealizing the following tasks•Contribute to the design of the security architecture•Implement the designed architecture•Document the implementation and operational support model•Provide high level security analysis on different security matters.•Understands and supports the enterprise’s IT strategies.•Take charge of tasks related to the team.•Perform technical tasks if required.QualificationsYour skills:•Bachelor’s degree in computer science or in telecommunications•Five years’ experience in IT security.•At least 3 years of experience with FortiGate, FortiManager, FortiAnalyzer.•Prior advanced experience with Azure Sentinel, Azure ML/AI.•Experience with deploying infrastructure IaaS/PaaS/SaaS services in Azure via CICD pipeline.•Must Have in-depth operational experience in Azure..•Knowledge of security architecture and methodology (TOGAF, SABSA, ISO 2700x etc)•The following certifications are an asset: CISSP, CISM and CISA.•Good understanding of major compliance requirements: GDPR, Exostar, Export control, Sarbanes Oxley.•Knowledge IT control frameworks (NIST, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Self-motivated, dynamic, and result-oriented team player.•Have a strong people skill.•Bilingualism (French and English) is required.SummaryCyberOps SpecialistDuration: 6 monthsLocation : Montréal (Ville saint laurent) / remoteRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Your MissionAs CyberOps specialist, within the cybersecurity and engineering group, your mission is to implement, maintain and ensure the evolution of cybersecurity architecture and controls in very sensitive environments. You will also contribute to the security services roadmap, in collaboration with the IT security architects.Your main role and responsibilitiesReporting to the Manager IT Security Architecture, the incumbent in support to the cybersecurity solutions architect will be responsible of :•As a CyberOps specialist, you will create the technical detailed implementation cookbook/runbook based on the defined security architecture.•Experience in translating HLD into LLD architecture and building the Fortinet infrastructure in the Cloud native, Hybrid Cloud, and On-Premises.•Continuously automating and improving security use cases, incident detections/responses, and incident handling (SOAR).•Help investigating on security incidents, identifying the root cause, and automating reports generationContributing to•The development of security strategies and different initiatives•The development and realization of the security program•Security and strategic advices to the DirectorRealizing the following tasks•Contribute to the design of the security architecture•Implement the designed architecture•Document the implementation and operational support model•Provide high level security analysis on different security matters.•Understands and supports the enterprise’s IT strategies.•Take charge of tasks related to the team.•Perform technical tasks if required.Your skills:•Bachelor’s degree in computer science or in telecommunications•Five years’ experience in IT security.•At least 3 years of experience with FortiGate, FortiManager, FortiAnalyzer.•Prior advanced experience with Azure Sentinel, Azure ML/AI.•Experience with deploying infrastructure IaaS/PaaS/SaaS services in Azure via CICD pipeline.•Must Have in-depth operational experience in Azure..•Knowledge of security architecture and methodology (TOGAF, SABSA, ISO 2700x etc)•The following certifications are an asset: CISSP, CISM and CISA.•Good understanding of major compliance requirements: GDPR, Exostar, Export control, Sarbanes Oxley.•Knowledge IT control frameworks (NIST, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Self-motivated, dynamic, and result-oriented team player.•Have a strong people skill.•Bilingualism (French and English) is required.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour main role and responsibilitiesReporting to the Manager IT Security Architecture, the incumbent in support to the cybersecurity solutions architect will be responsible of :•As a CyberOps specialist, you will create the technical detailed implementation cookbook/runbook based on the defined security architecture.•Experience in translating HLD into LLD architecture and building the Fortinet infrastructure in the Cloud native, Hybrid Cloud, and On-Premises.•Continuously automating and improving security use cases, incident detections/responses, and incident handling (SOAR).•Help investigating on security incidents, identifying the root cause, and automating reports generationContributing to•The development of security strategies and different initiatives•The development and realization of the security program•Security and strategic advices to the DirectorRealizing the following tasks•Contribute to the design of the security architecture•Implement the designed architecture•Document the implementation and operational support model•Provide high level security analysis on different security matters.•Understands and supports the enterprise’s IT strategies.•Take charge of tasks related to the team.•Perform technical tasks if required.QualificationsYour skills:•Bachelor’s degree in computer science or in telecommunications•Five years’ experience in IT security.•At least 3 years of experience with FortiGate, FortiManager, FortiAnalyzer.•Prior advanced experience with Azure Sentinel, Azure ML/AI.•Experience with deploying infrastructure IaaS/PaaS/SaaS services in Azure via CICD pipeline.•Must Have in-depth operational experience in Azure..•Knowledge of security architecture and methodology (TOGAF, SABSA, ISO 2700x etc)•The following certifications are an asset: CISSP, CISM and CISA.•Good understanding of major compliance requirements: GDPR, Exostar, Export control, Sarbanes Oxley.•Knowledge IT control frameworks (NIST, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Self-motivated, dynamic, and result-oriented team player.•Have a strong people skill.•Bilingualism (French and English) is required.SummaryCyberOps SpecialistDuration: 6 monthsLocation : Montréal (Ville saint laurent) / remoteRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you a junior administrative or accounting professional with previous experience supporting data entry and billing activities? Do you have experience reviewing and processing invoices and payments? If so, we have an excellent opportunity for you! We are currently looking for a Bilingual Coordinator to support our client, a leading telecommunications firm, working full time hours on a 12 month assignment in support of their Downtown Montreal office, and earning a pay rate of $22.00 per hour.Advantages• Gain experience working for an industry leading organization• Downtown Montreal, QC location• Earn $22.00 per hour• Full time hours on a 12 month assignmentResponsibilities• Support the bill payment process using different web platforms / applications.• Assist with equipment orders• Keep up-to-date the directory of documents linked to networks (Site Info)• Initiate work requests on the network (NCT)• Assist in the coordination of commissioning activities. (Resources scheduling)• Provide the daily logistical support required by management and the various teams• Data entry and reportingQualifications• 2+ years of similar experience in data entry, billing, invoicing, or similar• Good knowledge of Microsoft Office suite (Excel, Word, TEAMS, Outlook, OneNote), Excel - Pivot Tables• Bilingual in French and English• Ability to work both autonomously and in a teamSummaryAre you a junior administrative or accounting professional with previous experience supporting data entry and billing activities? Do you have experience reviewing and processing invoices and payments? If so, we have an excellent opportunity for you! We are currently looking for a Bilingual Coordinator to support our client, a leading telecommunications firm, working full time hours on a 12 month assignment in support of their Downtown Montreal office, and earning a pay rate of $22.00 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a junior administrative or accounting professional with previous experience supporting data entry and billing activities? Do you have experience reviewing and processing invoices and payments? If so, we have an excellent opportunity for you! We are currently looking for a Bilingual Coordinator to support our client, a leading telecommunications firm, working full time hours on a 12 month assignment in support of their Downtown Montreal office, and earning a pay rate of $22.00 per hour.Advantages• Gain experience working for an industry leading organization• Downtown Montreal, QC location• Earn $22.00 per hour• Full time hours on a 12 month assignmentResponsibilities• Support the bill payment process using different web platforms / applications.• Assist with equipment orders• Keep up-to-date the directory of documents linked to networks (Site Info)• Initiate work requests on the network (NCT)• Assist in the coordination of commissioning activities. (Resources scheduling)• Provide the daily logistical support required by management and the various teams• Data entry and reportingQualifications• 2+ years of similar experience in data entry, billing, invoicing, or similar• Good knowledge of Microsoft Office suite (Excel, Word, TEAMS, Outlook, OneNote), Excel - Pivot Tables• Bilingual in French and English• Ability to work both autonomously and in a teamSummaryAre you a junior administrative or accounting professional with previous experience supporting data entry and billing activities? Do you have experience reviewing and processing invoices and payments? If so, we have an excellent opportunity for you! We are currently looking for a Bilingual Coordinator to support our client, a leading telecommunications firm, working full time hours on a 12 month assignment in support of their Downtown Montreal office, and earning a pay rate of $22.00 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Are you an customer service professional with a few years of experience providing excellent support to business clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Customer Service Representative to support our client, a leading Canadian Telecommunications company, in their Montreal, QC office. In this role you will work full time hours on an 6 month assignment, and earn a rate of $21.00 per hour.Advantages• Gain experience working for a recognized Canadian organization• Work full time hours a 6 month assignment• Earn a rate of $21.00 per hour• Montreal, QC location** Availability: The work schedule follows a 24 / 7 support model **ResponsibilitiesThe Client Care Representative is responsible for being on the front lines and directly resolving issues from our clients. The candidate needs to offer a superior quality of service while using the tools available to him/her. Perfectly utilizing the tools and being comfortable in a continuously changing environment is key. The candidate chosen has the responsibility to find a win-win solution in efforts to resolve various issues presented from our clients. This will include but not be limited to:• Responsible for responding to customer requests in a prompt, accurate, and professional manner• Develop and maintain good client relationships while ensuring confidentiality• Work with both internal and external teams to ensure the customer’s needs are met• Process customer requests through utilization of the CRM tool• Manage and update the inventory system• Complete service orders• Meet service level objectivesQualifications• Have a minimum of 2 years’ experience in customer service** Availability: The work schedule follows a 24 / 7 support model **• Bilingual in French/English• Detail oriented• Able to prioritize and multi-task at a high level• Able to solve problems analytically• Ability to adapt to change, in a competitive environment where priorities change frequently• Self-motivated, self-governing, and accountable• Moderate skills in Microsoft Office (Word, Excel, PowerPoint, etc.)• A clean background check is requiredSummaryAre you an customer service professional with a few years of experience providing excellent support to business clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Customer Service Representative to support our client, a leading Canadian Telecommunications company, in their Montreal, QC office. In this role you will work full time hours on an 6 month assignment, and earn a rate of $21.00 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an customer service professional with a few years of experience providing excellent support to business clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Customer Service Representative to support our client, a leading Canadian Telecommunications company, in their Montreal, QC office. In this role you will work full time hours on an 6 month assignment, and earn a rate of $21.00 per hour.Advantages• Gain experience working for a recognized Canadian organization• Work full time hours a 6 month assignment• Earn a rate of $21.00 per hour• Montreal, QC location** Availability: The work schedule follows a 24 / 7 support model **ResponsibilitiesThe Client Care Representative is responsible for being on the front lines and directly resolving issues from our clients. The candidate needs to offer a superior quality of service while using the tools available to him/her. Perfectly utilizing the tools and being comfortable in a continuously changing environment is key. The candidate chosen has the responsibility to find a win-win solution in efforts to resolve various issues presented from our clients. This will include but not be limited to:• Responsible for responding to customer requests in a prompt, accurate, and professional manner• Develop and maintain good client relationships while ensuring confidentiality• Work with both internal and external teams to ensure the customer’s needs are met• Process customer requests through utilization of the CRM tool• Manage and update the inventory system• Complete service orders• Meet service level objectivesQualifications• Have a minimum of 2 years’ experience in customer service** Availability: The work schedule follows a 24 / 7 support model **• Bilingual in French/English• Detail oriented• Able to prioritize and multi-task at a high level• Able to solve problems analytically• Ability to adapt to change, in a competitive environment where priorities change frequently• Self-motivated, self-governing, and accountable• Moderate skills in Microsoft Office (Word, Excel, PowerPoint, etc.)• A clean background check is requiredSummaryAre you an customer service professional with a few years of experience providing excellent support to business clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity for you! We are looking for a Bilingual Customer Service Representative to support our client, a leading Canadian Telecommunications company, in their Montreal, QC office. In this role you will work full time hours on an 6 month assignment, and earn a rate of $21.00 per hour.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $50,000 per year
      We are currently looking for a Customer Service Agent for a very reputable firm in the security industry. For this position, you must be able to provide excellent customer service by phone and respond to various customer requests. You will be required to follow up on deliveries and provide assistance, Permanent positionFull timeSchedule: Monday to Friday between 8am and 5pm Salary : 50K Location: Metro Lucien l'Allier AdvantagesPermanent full-time position Weekday schedule Competitive salary of 50K annually Full range of benefits, RRSP 3 weeks vacation Work in the Griffintown of Montreal (Metro Lucien L'Allier) ResponsibilitiesAnswer incoming calls from customers or email Follow up on deliveries Provide problem resolution and deliver quick resultsCollaborate with sales and account managers to support new and existing customer opportunities. Qualifications3 to 5 years experience in customer service BILINGUISM Experience with call center technology, CRM and telecommunications requiredFamiliarity with Microsoft Office for Windows (Outlook, Word, Excel, PowerPoint and Access)Concerned with meeting customer expectations; able to develop and maintain customer relationshipsSummaryWould you like to work for a reputable company in the security field? Are you passionate about customer service? We look forward to learning more about your profile Please send us your resume at amelie.laprise@randstad.ca with the subject line "customer service, security" or directly online. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a Customer Service Agent for a very reputable firm in the security industry. For this position, you must be able to provide excellent customer service by phone and respond to various customer requests. You will be required to follow up on deliveries and provide assistance, Permanent positionFull timeSchedule: Monday to Friday between 8am and 5pm Salary : 50K Location: Metro Lucien l'Allier AdvantagesPermanent full-time position Weekday schedule Competitive salary of 50K annually Full range of benefits, RRSP 3 weeks vacation Work in the Griffintown of Montreal (Metro Lucien L'Allier) ResponsibilitiesAnswer incoming calls from customers or email Follow up on deliveries Provide problem resolution and deliver quick resultsCollaborate with sales and account managers to support new and existing customer opportunities. Qualifications3 to 5 years experience in customer service BILINGUISM Experience with call center technology, CRM and telecommunications requiredFamiliarity with Microsoft Office for Windows (Outlook, Word, Excel, PowerPoint and Access)Concerned with meeting customer expectations; able to develop and maintain customer relationshipsSummaryWould you like to work for a reputable company in the security field? Are you passionate about customer service? We look forward to learning more about your profile Please send us your resume at amelie.laprise@randstad.ca with the subject line "customer service, security" or directly online. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Do you have strong customer service skills?Our client, one of Canada's largest Telecommunications Company ,is looking for a Bilingual Customer Service Representative to work a 6-month assignment in downtown Montreal. The successful candidate will work 37.5 hours per week at a rate of $21 per hour.Advantages• Gain experience working for a recognized Canadian organization• 6-month contract• $21/hour• Must be able to work day, evening, and weekend shifts• Work remotely until further notice • Start date: September 20th, 2021Responsibilities• Respond to customer requests in a prompt, accurate and professional manner• Handle any inquiries which require investigation or follow-up• Ensure requests and inquiries are transferred to the appropriate area• Use call tracking systems to log all inquiries for documentation purposes• Other duties as neededQualifications• Bilingual in French and English• 2+ years of experience in customer service• Excellent written and verbal communication skills• Clear criminal history• Must be able to work day, evening, and weekend shiftsSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have strong customer service skills?Our client, one of Canada's largest Telecommunications Company ,is looking for a Bilingual Customer Service Representative to work a 6-month assignment in downtown Montreal. The successful candidate will work 37.5 hours per week at a rate of $21 per hour.Advantages• Gain experience working for a recognized Canadian organization• 6-month contract• $21/hour• Must be able to work day, evening, and weekend shifts• Work remotely until further notice • Start date: September 20th, 2021Responsibilities• Respond to customer requests in a prompt, accurate and professional manner• Handle any inquiries which require investigation or follow-up• Ensure requests and inquiries are transferred to the appropriate area• Use call tracking systems to log all inquiries for documentation purposes• Other duties as neededQualifications• Bilingual in French and English• 2+ years of experience in customer service• Excellent written and verbal communication skills• Clear criminal history• Must be able to work day, evening, and weekend shiftsSummaryIf you're interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Do you have experience in recruitment? Looking for a challenging opportunity where you can use your HR and recruitment experience to good use?If so, you can join our client, one of Canada's largest telecommunications companies, as a Bilingual Talent Acquisition Specialist. You will get to be a part of a highly dynamic team that is revolutionizing Talent Acquisition.As a Talent Acquisition Specialist, you will support the strategy to identify, attract and onboard top talent to efficiently and effectively meet the company's dynamic business needs.Advantages• Gain experience working for a recognized Canadian organization• 12-month contract• $33.50/hour• Flex hours - typical hours between 8am to 5pm• Work remotely until further notice (on occasion can be asked to go to the office based on future plan for return to office)• Monday to Friday• Start date: ASAPResponsibilities• Support a national recruitment strategy focused on attraction of top talent through recruitment initiatives, events and sponsorship opportunities• Partner with business leaders and corporate teams to understand business requirements and strategy for future talent• Build relationships with colleges and universities to develop a strong intern and grad pipeline• Coordinate and execute all tasks related to logistics and administration of program• Identify and implement process improvement opportunities• Determine KPIs and manage tracking and reporting on all programs• Update and/or launch recruitment presence on social media platforms• Support onboarding program and milestones in the Leadership Program• Other tasks/projects as neededQualifications• Bilingual in French and English• 5+ years of experience with talent management• Proficient PC skills, advanced Excel is a must • Excellent written and verbal communication skills• Creative spirit, flexibility, teamwork, ability to work under pressure and meet tight deadlines• Experience creating social media contentSummaryIf you're interested in the Bilingual Talent Acquisition Specialist role, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience in recruitment? Looking for a challenging opportunity where you can use your HR and recruitment experience to good use?If so, you can join our client, one of Canada's largest telecommunications companies, as a Bilingual Talent Acquisition Specialist. You will get to be a part of a highly dynamic team that is revolutionizing Talent Acquisition.As a Talent Acquisition Specialist, you will support the strategy to identify, attract and onboard top talent to efficiently and effectively meet the company's dynamic business needs.Advantages• Gain experience working for a recognized Canadian organization• 12-month contract• $33.50/hour• Flex hours - typical hours between 8am to 5pm• Work remotely until further notice (on occasion can be asked to go to the office based on future plan for return to office)• Monday to Friday• Start date: ASAPResponsibilities• Support a national recruitment strategy focused on attraction of top talent through recruitment initiatives, events and sponsorship opportunities• Partner with business leaders and corporate teams to understand business requirements and strategy for future talent• Build relationships with colleges and universities to develop a strong intern and grad pipeline• Coordinate and execute all tasks related to logistics and administration of program• Identify and implement process improvement opportunities• Determine KPIs and manage tracking and reporting on all programs• Update and/or launch recruitment presence on social media platforms• Support onboarding program and milestones in the Leadership Program• Other tasks/projects as neededQualifications• Bilingual in French and English• 5+ years of experience with talent management• Proficient PC skills, advanced Excel is a must • Excellent written and verbal communication skills• Creative spirit, flexibility, teamwork, ability to work under pressure and meet tight deadlines• Experience creating social media contentSummaryIf you're interested in the Bilingual Talent Acquisition Specialist role, please apply online at www.randstad.ca.Good to know you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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