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    • Montréal, Québec
    • Permanent
    Are you looking for a new challenge in customer service and logistics? Are you interested in a career in the construction industry?Are you looking to join a local, dynamic, growing company that promotes the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in the field of plumbing, heating and air conditioning in the Greater Montreal area, is looking to hire a Dispatcher for their downtown Montreal officeAdvantages- Company recognized in its sector of activity;- 4 weeks of vacations ;- 40h / week (face to face from 6h to 15h) ;- Stable and human team;- Insurances;- Competitive salary scale according to experience;ResponsibilitiesUnder the immediate supervision of the Service Department Manager and working with a team of plumbers perform:- Receive calls from customers for service calls;- Initiate work orders in the computer system;- Dispatch and assign service calls according to the nature of the work and theavailability of plumbers on duty;- Processing work orders and ensuring that the necessary inventory is maintained inWarehouse;Qualifications- Training in dispatch or logistics (an asset);- Bilingualism essential, with a good command of the French language, both written and oral;- Mastery of the Office Suite (Excel, Word and Outlook);- Dynamic and autonomous;- Takes initiative;- Collaborator;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new challenge in customer service and logistics? Are you interested in a career in the construction industry?Are you looking to join a local, dynamic, growing company that promotes the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in the field of plumbing, heating and air conditioning in the Greater Montreal area, is looking to hire a Dispatcher for their downtown Montreal officeAdvantages- Company recognized in its sector of activity;- 4 weeks of vacations ;- 40h / week (face to face from 6h to 15h) ;- Stable and human team;- Insurances;- Competitive salary scale according to experience;ResponsibilitiesUnder the immediate supervision of the Service Department Manager and working with a team of plumbers perform:- Receive calls from customers for service calls;- Initiate work orders in the computer system;- Dispatch and assign service calls according to the nature of the work and theavailability of plumbers on duty;- Processing work orders and ensuring that the necessary inventory is maintained inWarehouse;Qualifications- Training in dispatch or logistics (an asset);- Bilingualism essential, with a good command of the French language, both written and oral;- Mastery of the Office Suite (Excel, Word and Outlook);- Dynamic and autonomous;- Takes initiative;- Collaborator;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    Are you looking for a new challenge in customer service and logistics? Are you interested in a career in the construction industry?Are you looking to join a local, dynamic, growing company that promotes the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in the field of plumbing, heating and air conditioning in the Greater Montreal area, is looking to hire a Dispatcher for their downtown Montreal officeAdvantages- Company recognized in its sector of activity;- 4 weeks of vacations ;- 40h / week (face to face from 6h to 15h) ;- Stable and human team;- Insurances;- Competitive salary scale according to experience;ResponsibilitiesUnder the immediate supervision of the Service Department Manager and working with a team of plumbers perform:- Receive calls from customers for service calls;- Initiate work orders in the computer system;- Dispatch and assign service calls according to the nature of the work and the availability of plumbers on duty;- Processing work orders and ensuring that the necessary inventory is maintained in Warehouse;Qualifications- Training in dispatch or logistics (an asset);- Bilingualism essential, with a good command of the French language, both written and oral;- Mastery of the Office Suite (Excel, Word and Outlook);- Dynamic and autonomous;- Takes initiative;- Collaborator;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new challenge in customer service and logistics? Are you interested in a career in the construction industry?Are you looking to join a local, dynamic, growing company that promotes the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a leader in the field of plumbing, heating and air conditioning in the Greater Montreal area, is looking to hire a Dispatcher for their downtown Montreal officeAdvantages- Company recognized in its sector of activity;- 4 weeks of vacations ;- 40h / week (face to face from 6h to 15h) ;- Stable and human team;- Insurances;- Competitive salary scale according to experience;ResponsibilitiesUnder the immediate supervision of the Service Department Manager and working with a team of plumbers perform:- Receive calls from customers for service calls;- Initiate work orders in the computer system;- Dispatch and assign service calls according to the nature of the work and the availability of plumbers on duty;- Processing work orders and ensuring that the necessary inventory is maintained in Warehouse;Qualifications- Training in dispatch or logistics (an asset);- Bilingualism essential, with a good command of the French language, both written and oral;- Mastery of the Office Suite (Excel, Word and Outlook);- Dynamic and autonomous;- Takes initiative;- Collaborator;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca or meriem.ghoul@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Brampton, Ontario
    • Permanent
    JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Brampton, Ontario
    • Permanent
    A global leader in the sales, marketing, and distribution of specialty chemicals is looking for a Customer Service Order Management Representative to join their Brampton team for a 6-month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands-on management team- Work From Home & In office Hybrid Office Location Brampton- $50,000 competitive salary-6 month contract with the opportunity to be extendedWho you are:- Excellent written and verbal communication skills- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem-solving skills- A team player with a proven ability to work well under pressure in a fast-paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunities for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca by sending a copy of your resume and quoting "CSR Order Management" in the subject line to be considered for the opportunity.Advantages- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Excellent written and verbal communication- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Customer Service Order Management Representative to join their Brampton team for a 6 month contract!If you are looking to get your foot in the door of one of with plenty of opportunities for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca by sending a copy of your resume and quoting "CSR Order Management" in the subject line to be considered for the opportunity.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    A global leader in the sales, marketing, and distribution of specialty chemicals is looking for a Customer Service Order Management Representative to join their Brampton team for a 6-month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands-on management team- Work From Home & In office Hybrid Office Location Brampton- $50,000 competitive salary-6 month contract with the opportunity to be extendedWho you are:- Excellent written and verbal communication skills- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem-solving skills- A team player with a proven ability to work well under pressure in a fast-paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunities for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca by sending a copy of your resume and quoting "CSR Order Management" in the subject line to be considered for the opportunity.Advantages- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Excellent written and verbal communication- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Customer Service Order Management Representative to join their Brampton team for a 6 month contract!If you are looking to get your foot in the door of one of with plenty of opportunities for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca or elise.hofman@randstad.ca by sending a copy of your resume and quoting "CSR Order Management" in the subject line to be considered for the opportunity.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Permanent
    • $19 - $20 per year
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from a new and spacious office in South-East Ottawa, you’ll be joining a family-run company with tonnes of growth potential! As a Bilingual Counter Sales Rep you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhat’s in it for you as a Bilingual Counter Sales Rep:Hourly salary could start between $19-$20/hr based on experienceMonday- Friday work weekHours of work between 6am and 530pm (to be determined on hire)This position is overtime eligibleVacation allowanceAccessible to public transitCasual dress codeFriendly and encouraging team environment ResponsibilitiesWhat you’ll do here as a Bilingual Counter Sales Rep:You’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsWhat you’ll need to be successful as a Bilingual Counter Sales Rep: You MUST be fluently bilingual in English and French (all internal work is conducted in French)Knowledge of the construction and landscaping industry is essential!!Strong customer service and rapport building skills will be necessaryYou’ll need to be computer literate and very familiar with MS ExcelSelf-motivated, hungry for responsibility, and eager to learnSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Counter Sales" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you thrive in fast-paced environments? Do you like getting to make an impact on other businesses? Do you have an interest in construction tools and machinery? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working from a new and spacious office in South-East Ottawa, you’ll be joining a family-run company with tonnes of growth potential! As a Bilingual Counter Sales Rep you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Construction and Landscape Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhat’s in it for you as a Bilingual Counter Sales Rep:Hourly salary could start between $19-$20/hr based on experienceMonday- Friday work weekHours of work between 6am and 530pm (to be determined on hire)This position is overtime eligibleVacation allowanceAccessible to public transitCasual dress codeFriendly and encouraging team environment ResponsibilitiesWhat you’ll do here as a Bilingual Counter Sales Rep:You’ll be answering calls, emails and walk-in inquiriesYou will need to prepare quotes for clients You will have to communicate with other departments (warehouse, outside sales, mechanics)You’ll be issuing invoices and also dealing with credits and statementsYou will also be following up on open orders, rentals, and other issues with clientsYou may be assigned other duties as you master these main onesQualificationsWhat you’ll need to be successful as a Bilingual Counter Sales Rep: You MUST be fluently bilingual in English and French (all internal work is conducted in French)Knowledge of the construction and landscaping industry is essential!!Strong customer service and rapport building skills will be necessaryYou’ll need to be computer literate and very familiar with MS ExcelSelf-motivated, hungry for responsibility, and eager to learnSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual Counter Sales" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Mississauga, Ontario
    • Permanent
    Boutique Associate in Mississauga!Do you have experience working in the retail industry? Do you have strong customer service experience and have strong organizational skills? Do you love to work in a fast-paced environment where you can make a big impact on the organization? Then we have an amazing PERMANENT opportunity for you!We are looking for a Boutique Associate for a PERMANENT opportunity in Mississauga. The company is the leading provider of North America Uniforms Boutique. The ideal candidate will have past experience in delivering high quality of customer service, able to handle face to face customer interaction and the ability to juggle multiple tasks and deadlines simultaneously. The successful candidate will join a warm, collaborative, welcoming team that feels like a family!If you are interested in hearing more, please email your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!!Location: MississaugaHours of Work: M-F 830 4pm, 30 min lunchPay: $37-42KAdvantagesWhat are the advantages as a Boutique Associate…- PERMANENT opportunity- Annual salary of $37-42K- Benefits (after 3 months) - Free parking- 2 weeks vacation- Salary is reviewed annually based on performance- Opportunities for future growth within the organization- Great company culture- Fast paced, dynamic position- Constant support from colleagues and managementResponsibilities- Measure and fit airline employees in correct garment and uniform sizes- Build and establish customer relationships- Champion our extensive line of products – dress wear and work wear included- Work with airline employees to understand their needs and recommend best solutions and professional fitting uniform pieces- Assist all airline employees with all aspects of order entry- Own the resolution of airline employee questions and resolve with urgency and good judgment- Keep apprised and be knowledgeable of products, services and uniform program policies and processes- Act as a ambassador by professionally representing the organization in accordance with our brand and service standards- Assist with order receiving and shipping processes as required- Personal/MotivationQualifications- Minimum of 3+ years of experience in a fast-paced retail setting- Education Level – High school diploma- Post-secondary degree an asset- Language – Bilingual English/ French required- Ability to work independently and as part of a team.- Attention to detail, high degree of accuracy.- Time management skills and very organized- Ability to multi-task and a strong team player- You thrive on change, are flexible and always adaptable- Customer service skills; the ability to handle difficult customers- Candidates with any previous retail experience are also desirable- Excellent verbal and written communication skills- Polished presentation and interpersonal skills- Ability to effectively and professionally communicate with customers- Ability to actively listen to employees and exceed their expectations during all parts of the uniform fitting process- Enthusiastic and a confident demeanor- Ability to take instructions and interpret information- Exceptional organizational abilities, able to multitask while always ensuring an appreciation for the small details- Maintains strong product knowledgeSummaryHow to Apply?1. Send your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Boutique Associate in Mississauga!Do you have experience working in the retail industry? Do you have strong customer service experience and have strong organizational skills? Do you love to work in a fast-paced environment where you can make a big impact on the organization? Then we have an amazing PERMANENT opportunity for you!We are looking for a Boutique Associate for a PERMANENT opportunity in Mississauga. The company is the leading provider of North America Uniforms Boutique. The ideal candidate will have past experience in delivering high quality of customer service, able to handle face to face customer interaction and the ability to juggle multiple tasks and deadlines simultaneously. The successful candidate will join a warm, collaborative, welcoming team that feels like a family!If you are interested in hearing more, please email your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!!Location: MississaugaHours of Work: M-F 830 4pm, 30 min lunchPay: $37-42KAdvantagesWhat are the advantages as a Boutique Associate…- PERMANENT opportunity- Annual salary of $37-42K- Benefits (after 3 months) - Free parking- 2 weeks vacation- Salary is reviewed annually based on performance- Opportunities for future growth within the organization- Great company culture- Fast paced, dynamic position- Constant support from colleagues and managementResponsibilities- Measure and fit airline employees in correct garment and uniform sizes- Build and establish customer relationships- Champion our extensive line of products – dress wear and work wear included- Work with airline employees to understand their needs and recommend best solutions and professional fitting uniform pieces- Assist all airline employees with all aspects of order entry- Own the resolution of airline employee questions and resolve with urgency and good judgment- Keep apprised and be knowledgeable of products, services and uniform program policies and processes- Act as a ambassador by professionally representing the organization in accordance with our brand and service standards- Assist with order receiving and shipping processes as required- Personal/MotivationQualifications- Minimum of 3+ years of experience in a fast-paced retail setting- Education Level – High school diploma- Post-secondary degree an asset- Language – Bilingual English/ French required- Ability to work independently and as part of a team.- Attention to detail, high degree of accuracy.- Time management skills and very organized- Ability to multi-task and a strong team player- You thrive on change, are flexible and always adaptable- Customer service skills; the ability to handle difficult customers- Candidates with any previous retail experience are also desirable- Excellent verbal and written communication skills- Polished presentation and interpersonal skills- Ability to effectively and professionally communicate with customers- Ability to actively listen to employees and exceed their expectations during all parts of the uniform fitting process- Enthusiastic and a confident demeanor- Ability to take instructions and interpret information- Exceptional organizational abilities, able to multitask while always ensuring an appreciation for the small details- Maintains strong product knowledgeSummaryHow to Apply?1. Send your resume to natasha.villafria@randstad.ca or angie.stojakovic@randstad.ca!2. Apply online at Randstad.ca today!Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume.Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resume.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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