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      • Dorval, Québec
      • Contract
      A company in the transport industry in Dorval is looking to add to their office team. The receptionist will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders.This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service.AdvantagesMonday to Friday, 8:30am-4:30pm30 mins break for lunchSalary from $18 to $20/hrContract to hire Assurance after hired permanently ResponsibilitiesThe receptionist greets people who come to the reception desk and directs visitors.She answers the telephone and handles callsShe provides information to customers or refers requests for information to the appropriate people and ensures the filing of documents and mail.In addition, she performs certain office tasks for the accounts payable department.- Responsible for customer reception;- Receiving and transferring calls;- Filing;- Processing mail and sending documents to be mailed;- Assistance to the accounts payable department.QualificationsQualificationsThe individual will:Possess 1 to 2 years of experience in a relevant field;Recognized for his/her excellent customer service skills;Bilingual (French spoken and written, English spoken);Able to handle confidential information;Able to work with the MS office suite;Ability to manage priorities effectively;Accuracy and precision in the performance of duties.Recognized for consistency, accuracy and professionalism, the person assigned to this position will be expected to carry out his/her activities by effectively managing his/her priorities.If interested in this position or know someone who would be a good fit for this position. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      A company in the transport industry in Dorval is looking to add to their office team. The receptionist will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders.This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service.AdvantagesMonday to Friday, 8:30am-4:30pm30 mins break for lunchSalary from $18 to $20/hrContract to hire Assurance after hired permanently ResponsibilitiesThe receptionist greets people who come to the reception desk and directs visitors.She answers the telephone and handles callsShe provides information to customers or refers requests for information to the appropriate people and ensures the filing of documents and mail.In addition, she performs certain office tasks for the accounts payable department.- Responsible for customer reception;- Receiving and transferring calls;- Filing;- Processing mail and sending documents to be mailed;- Assistance to the accounts payable department.QualificationsQualificationsThe individual will:Possess 1 to 2 years of experience in a relevant field;Recognized for his/her excellent customer service skills;Bilingual (French spoken and written, English spoken);Able to handle confidential information;Able to work with the MS office suite;Ability to manage priorities effectively;Accuracy and precision in the performance of duties.Recognized for consistency, accuracy and professionalism, the person assigned to this position will be expected to carry out his/her activities by effectively managing his/her priorities.If interested in this position or know someone who would be a good fit for this position. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Job : Transport ManagerSalary : 65K+ Schedule: Full time, permanent Location: Montreal West (Dorval) Industry: Food, distributionAre you already employed and looking to improve your working conditions? Apply without fear! Our confidentiality policies are very clear: we will not communicate with your current employer without your consent. Contact me for more information: catherine.methot@randstad.caLooking for a motivated and competent individual to dispatch and manage the transport functions of a foodservice distributor. AdvantagesCompetitive salaryFlexibilityGroup InsuranceFace Pace environnementand moreResponsibilitiesDaily dispatching of 12-20 routes throughout Quebec and Ottawa regionSchedule Maintenance and Route planningManage the drivers, including: Hiring and firing, hours schedule, etcTraining new hiresTransmitting company guidelines and procedures to all driversAvailable to support via phone or email any issues that may ariseSupport questions from customer service and clients in regards to the deliveriesPlan for future customer additions to the routesBe responsible for driver hours, mileage, fuel consumption, repairs and expensesHandle the trucks and equipment maintenanceKnowledge and management of Quebec and Ontario laws regarding transportQualificationsBilingualClass 1 or 3 driver’s licenseMinimum of 3 years’ experience in a transport dispatching positionBasic computer skills and ability with dispatching softwareSummary*The use of the masculine is only intended to lighten the text.To apply, in complete confidentiality :- Email: catherine.methot@randstad.ca- Cell: 514-206-7086Thank you for applying for this position of Transport Manager in Montreal West Come join me on LinkedInwww.linkedin.com/in/catherinemethotRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Job : Transport ManagerSalary : 65K+ Schedule: Full time, permanent Location: Montreal West (Dorval) Industry: Food, distributionAre you already employed and looking to improve your working conditions? Apply without fear! Our confidentiality policies are very clear: we will not communicate with your current employer without your consent. Contact me for more information: catherine.methot@randstad.caLooking for a motivated and competent individual to dispatch and manage the transport functions of a foodservice distributor. AdvantagesCompetitive salaryFlexibilityGroup InsuranceFace Pace environnementand moreResponsibilitiesDaily dispatching of 12-20 routes throughout Quebec and Ottawa regionSchedule Maintenance and Route planningManage the drivers, including: Hiring and firing, hours schedule, etcTraining new hiresTransmitting company guidelines and procedures to all driversAvailable to support via phone or email any issues that may ariseSupport questions from customer service and clients in regards to the deliveriesPlan for future customer additions to the routesBe responsible for driver hours, mileage, fuel consumption, repairs and expensesHandle the trucks and equipment maintenanceKnowledge and management of Quebec and Ontario laws regarding transportQualificationsBilingualClass 1 or 3 driver’s licenseMinimum of 3 years’ experience in a transport dispatching positionBasic computer skills and ability with dispatching softwareSummary*The use of the masculine is only intended to lighten the text.To apply, in complete confidentiality :- Email: catherine.methot@randstad.ca- Cell: 514-206-7086Thank you for applying for this position of Transport Manager in Montreal West Come join me on LinkedInwww.linkedin.com/in/catherinemethotRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Our client in Dorval is currently looking for a customer service representative. A leading Canadian distributor of roofing and siding products for residential and commercial buildings in Dorval, is seeking a customer service representative for its growing team. This person will be responsible for various administrative and customer oriented tasks within the company AdvantagesWhy work here?- Monday to Friday 8:30AM-5PM- Salary 19-21$/hr- Medical and Dental Insurance- 2 weeks vacation- RRSP Contributions and Corporation Consideration- Work-Family Balance - Non-Rotating Day Shifts- Full-time position and the possibility of working overtime- Bonus 500$ after every 6 months Responsibilities What will you do?- Serve as the first point of contact for customers inside the store or calling the branch- Conclude sales transactions, complete daily bank reconciliation reports, and purchases- Provide world-class support and build strong long-term relationships with existing customers and help acquire new customers- Comply with all health and safety rules, laws and regulations- Performs other duties as requiredQualificationsQualificationsWhat are your skills?- 1 or more years of proven experience in retail, business, customer service or sales- Attention to detail and strong organizational skills- Strong customer service skills- Willingness to succeed in a stable and growing company- Microsoft Office (Word, Excel, Outlook)- Must be fluently bilingual (English/French)If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval is currently looking for a customer service representative. A leading Canadian distributor of roofing and siding products for residential and commercial buildings in Dorval, is seeking a customer service representative for its growing team. This person will be responsible for various administrative and customer oriented tasks within the company AdvantagesWhy work here?- Monday to Friday 8:30AM-5PM- Salary 19-21$/hr- Medical and Dental Insurance- 2 weeks vacation- RRSP Contributions and Corporation Consideration- Work-Family Balance - Non-Rotating Day Shifts- Full-time position and the possibility of working overtime- Bonus 500$ after every 6 months Responsibilities What will you do?- Serve as the first point of contact for customers inside the store or calling the branch- Conclude sales transactions, complete daily bank reconciliation reports, and purchases- Provide world-class support and build strong long-term relationships with existing customers and help acquire new customers- Comply with all health and safety rules, laws and regulations- Performs other duties as requiredQualificationsQualificationsWhat are your skills?- 1 or more years of proven experience in retail, business, customer service or sales- Attention to detail and strong organizational skills- Strong customer service skills- Willingness to succeed in a stable and growing company- Microsoft Office (Word, Excel, Outlook)- Must be fluently bilingual (English/French)If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $18 - $20 per year
      A company in the metal industry is looking to add to their office team. The customer service and reception agent will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders. This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service. Advantages8AM-5PM Monday-FridaySalary 35,000-37,500$Full benefits Medical and Dental 80%Pension Plan2 weeks vacationParking lotWork for a leader in the industryAdvancement opportunities ResponsibilitiesPhones:- Answering all calls and transfer to appropriate departments as needed- Providing price and stock check for customers as well as order status- Ability to process 200 – 400 calls per day.Email Triage:- Send all PO’s to order processing- Forward customer inquiries to sales coordinators (pricing, stock availability. Tracking…etc.)- Forward emails from website to Sales RepresentativeFiling of documents, shreadding papers and data entry Qualifications-Bilingual English / French (spoken and written)- Able to work in a fast pace environment- Good communication skills -Attention to detail-Comfortable with computer software (Word, Excel, Outlook)If interested in this position or know someone who would be a good fit for this position. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      A company in the metal industry is looking to add to their office team. The customer service and reception agent will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders. This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service. Advantages8AM-5PM Monday-FridaySalary 35,000-37,500$Full benefits Medical and Dental 80%Pension Plan2 weeks vacationParking lotWork for a leader in the industryAdvancement opportunities ResponsibilitiesPhones:- Answering all calls and transfer to appropriate departments as needed- Providing price and stock check for customers as well as order status- Ability to process 200 – 400 calls per day.Email Triage:- Send all PO’s to order processing- Forward customer inquiries to sales coordinators (pricing, stock availability. Tracking…etc.)- Forward emails from website to Sales RepresentativeFiling of documents, shreadding papers and data entry Qualifications-Bilingual English / French (spoken and written)- Able to work in a fast pace environment- Good communication skills -Attention to detail-Comfortable with computer software (Word, Excel, Outlook)If interested in this position or know someone who would be a good fit for this position. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $16 - $18 per year
      Our client in Dorval in the transport industry is currently looking for a data entry clerk. This person will be responsible for entering purchase orders in their in house software, following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer. AdvantagesMonday- Friday (8AM-5PM)$16-18$/hr (Based on experience)Full time, permanent roleMedical/Dental Benefits after 3 monthsResponsibilitiesKEY FUNCTIONSPerform data entry associated with the purchase ordersProcess and transmit invoices to customersData entry projectsFilling and other administrative tasksQualificationsQUALIFICATIONSData Entry experience 1-2 yearsAttention to detailPositive, “can-do” attitudesEnglish or French spokenIf interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in the transport industry is currently looking for a data entry clerk. This person will be responsible for entering purchase orders in their in house software, following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer. AdvantagesMonday- Friday (8AM-5PM)$16-18$/hr (Based on experience)Full time, permanent roleMedical/Dental Benefits after 3 monthsResponsibilitiesKEY FUNCTIONSPerform data entry associated with the purchase ordersProcess and transmit invoices to customersData entry projectsFilling and other administrative tasksQualificationsQUALIFICATIONSData Entry experience 1-2 yearsAttention to detailPositive, “can-do” attitudesEnglish or French spokenIf interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Temporary
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is looking for a Technical Data Controller within the ACM branch. They must demonstrate a strong sense of organization and investigative skills, work autonomously and deliver accurate inventory audit findings in a timely manner. The position is located near the Montréal-Pierre Elliott Trudeau International Airport, Montreal. The current salary starts at $21.81/hour, based on experience and according to the Collective Agreement.Tasks and Qualifications: Liaise with other warehouse locations, departments, customers and manufacturer representatives along with internal personnel as required.Analyze outputs and extract pertinent technical data from automated systems.Strong analytical skills as well as a keen interest and ability to work with data.Proficiency with PC (Word, Excel, MS Outlook), a must.Ability to shift focus given changing priorities and time constraints.Strong interpersonal and communication (oral and written) in dealing with personnel and/or customers - must be a team player.Good organizational skills with a strong awareness for precision.Possess investigative nature and be self-motivated.Knowledge of logistics operations and maintenance programs an asset.Must be willing to work shifts and extended hours if or when required.Organize and keep safe all aircraft records.Conduct daily audits of Technical Logs, work orders, work packages, material packages and related data for accuracy and follow-up on errors or omissions.Process component changes ensuring regulatory requirements are met.Mandatory Covid-19 Vaccination RequiredQualifications Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is looking for a Technical Data Controller within the ACM branch. They must demonstrate a strong sense of organization and investigative skills, work autonomously and deliver accurate inventory audit findings in a timely manner. The position is located near the Montréal-Pierre Elliott Trudeau International Airport, Montreal. The current salary starts at $21.81/hour, based on experience and according to the Collective Agreement.Tasks and Qualifications: Liaise with other warehouse locations, departments, customers and manufacturer representatives along with internal personnel as required.Analyze outputs and extract pertinent technical data from automated systems.Strong analytical skills as well as a keen interest and ability to work with data.Proficiency with PC (Word, Excel, MS Outlook), a must.Ability to shift focus given changing priorities and time constraints.Strong interpersonal and communication (oral and written) in dealing with personnel and/or customers - must be a team player.Good organizational skills with a strong awareness for precision.Possess investigative nature and be self-motivated.Knowledge of logistics operations and maintenance programs an asset.Must be willing to work shifts and extended hours if or when required.Organize and keep safe all aircraft records.Conduct daily audits of Technical Logs, work orders, work packages, material packages and related data for accuracy and follow-up on errors or omissions.Process component changes ensuring regulatory requirements are met.Mandatory Covid-19 Vaccination RequiredQualifications Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      • $18 - $20 per year
      Our client in the transport industry in Dorval is currently looking for a receptionist and administrative support will report to the Director of Administration and Procurement. The associate will be part of a team responsible for supporting administrative tasks in the office. Duties in can vary widely, from answering the phones to organizing files, assisting to submit critical documents, keeping the office organized, directing phone calls appropriately, or assisting to complete basic bookkeeping tasks. The candidate will also help with administrative tasks pertaining to the company's executive team and act as backup to the Executive Assistant when required.AdvantagesWhat We Offer:• Monday-Friday Flexible start time• Salary 40-50k (35 hours)• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life• Full benefits after probationary periodResponsibilitiesRespond to administrative telephone and email inquiries from co-owners, staff and suppliers on a daily basis;Maintain organized filing methodsSeparate and distribute both incoming and outgoing mailKeep track of inventoryPrepare presentation materials or documents as required by managementAct as backup for receptionist or Administrative Assistant if neededManage the company budget within the office (supplies, expenses, etc.QualificationsBilingualism required; Excellent written and verbal communication skills in both English and French;Strong analytical and organizational skills;Strong interpersonal skills;Ability to assist with other departments as neededDEC in business administration or a related field considered an asset;Customer service experience considered an asset.Excellent data processing skillsKnowledge of software used by the companyIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in the transport industry in Dorval is currently looking for a receptionist and administrative support will report to the Director of Administration and Procurement. The associate will be part of a team responsible for supporting administrative tasks in the office. Duties in can vary widely, from answering the phones to organizing files, assisting to submit critical documents, keeping the office organized, directing phone calls appropriately, or assisting to complete basic bookkeeping tasks. The candidate will also help with administrative tasks pertaining to the company's executive team and act as backup to the Executive Assistant when required.AdvantagesWhat We Offer:• Monday-Friday Flexible start time• Salary 40-50k (35 hours)• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life• Full benefits after probationary periodResponsibilitiesRespond to administrative telephone and email inquiries from co-owners, staff and suppliers on a daily basis;Maintain organized filing methodsSeparate and distribute both incoming and outgoing mailKeep track of inventoryPrepare presentation materials or documents as required by managementAct as backup for receptionist or Administrative Assistant if neededManage the company budget within the office (supplies, expenses, etc.QualificationsBilingualism required; Excellent written and verbal communication skills in both English and French;Strong analytical and organizational skills;Strong interpersonal skills;Ability to assist with other departments as neededDEC in business administration or a related field considered an asset;Customer service experience considered an asset.Excellent data processing skillsKnowledge of software used by the companyIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Contract
      • $20.00 per hour
      Our client located in the West Island is actively looking for an export clerk for a customs broker position. Someone who has worked with LTL and FTL and dealing with the day-to-day tasks as a customs clerk. Come work with the leading transporter of industrial, commercial, and retail goods, specializing in solutions for businesses across North America through a full-service network, advanced information technologies, and proactive customer service.AdvantagesSalary -$20/hrMonday-Friday 8AM-5PM (schedule might change)Great work culture Contract to hire Paid weeklyResponsibilities• Acquire rates from overseas office for quotes • Prepare quotes for clients for import • Liaise with overseas departure and destination offices to move goods • Handle disputes for payment: Airline Terminal bills, Storage bills and Trucking Transport bills • Invoice customer shipments • Open, process and close import files when required • Other duties as required by the business. • Southbound customs processing• Coding and imaging paperwork from daily pick-ups.• Scanning and Imaging delivery receipts and filing.• Interline carrier processing of paperwork.QualificationsCompetencies / Requirements:Completion of secondary school.Working knowledge of MS Office applications.Attention to detail required.Fluency in both official languages.Clerical or Customer Service experience preferred.Working Conditions:Works within the Terminal office and dock area.English spoken/written, with functional French Previous experience in transportation, freight forwarding and airfreight (CIFFA) an asset - Keyboard dexterity and accuracy, Excel, Word - Strong attention to detail is required If interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client located in the West Island is actively looking for an export clerk for a customs broker position. Someone who has worked with LTL and FTL and dealing with the day-to-day tasks as a customs clerk. Come work with the leading transporter of industrial, commercial, and retail goods, specializing in solutions for businesses across North America through a full-service network, advanced information technologies, and proactive customer service.AdvantagesSalary -$20/hrMonday-Friday 8AM-5PM (schedule might change)Great work culture Contract to hire Paid weeklyResponsibilities• Acquire rates from overseas office for quotes • Prepare quotes for clients for import • Liaise with overseas departure and destination offices to move goods • Handle disputes for payment: Airline Terminal bills, Storage bills and Trucking Transport bills • Invoice customer shipments • Open, process and close import files when required • Other duties as required by the business. • Southbound customs processing• Coding and imaging paperwork from daily pick-ups.• Scanning and Imaging delivery receipts and filing.• Interline carrier processing of paperwork.QualificationsCompetencies / Requirements:Completion of secondary school.Working knowledge of MS Office applications.Attention to detail required.Fluency in both official languages.Clerical or Customer Service experience preferred.Working Conditions:Works within the Terminal office and dock area.English spoken/written, with functional French Previous experience in transportation, freight forwarding and airfreight (CIFFA) an asset - Keyboard dexterity and accuracy, Excel, Word - Strong attention to detail is required If interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $35,000 - $37,500 per year
      A company in the metal industry is looking to add to their office team. The customer service and reception agent will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders. This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service. Advantages8AM-5PM Monday-FridaySalary 35,000-37,500$Full benefits Medical and Dental 80%Pension Plan2 weeks vacationParking lotWork for a leader in the industryAdvancement opportunities ResponsibilitiesPhones:- Answering all calls and transfer to appropriate departments as needed- Providing price and stock check for customers as well as order status- Ability to process 200 – 400 calls per day.Email Triage:- Send all PO’s to order processing- Forward customer inquiries to sales coordinators (pricing, stock availability. Tracking…etc.)- Forward emails from website to Sales RepresentativeFiling of documents, shreadding papers and data entry Qualifications-Bilingual English / French (spoken and written)- Able to work in a fast pace environment- Good communication skills -Attention to detail-Comfortable with computer software (Word, Excel, Outlook)If interested in this position or know someone who would be a good fit for this position. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      A company in the metal industry is looking to add to their office team. The customer service and reception agent will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders. This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service. Advantages8AM-5PM Monday-FridaySalary 35,000-37,500$Full benefits Medical and Dental 80%Pension Plan2 weeks vacationParking lotWork for a leader in the industryAdvancement opportunities ResponsibilitiesPhones:- Answering all calls and transfer to appropriate departments as needed- Providing price and stock check for customers as well as order status- Ability to process 200 – 400 calls per day.Email Triage:- Send all PO’s to order processing- Forward customer inquiries to sales coordinators (pricing, stock availability. Tracking…etc.)- Forward emails from website to Sales RepresentativeFiling of documents, shreadding papers and data entry Qualifications-Bilingual English / French (spoken and written)- Able to work in a fast pace environment- Good communication skills -Attention to detail-Comfortable with computer software (Word, Excel, Outlook)If interested in this position or know someone who would be a good fit for this position. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in the transport industry in Dorval is currently looking for a logistics coordinator. Reporting to the department Manager, the Ocean Import Agent will process & review international import cargo, and manage booking transactions for a portfolio of clients. The candidate is responsible for monitoring international cargo from origin to its final destination. The candidate will also communicate with clients to ensure all deadlines are met in order to provide outstanding service to the clientsAdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 45,000$-55,000$• Equal opportunity employer• Comprehensive health and dental care• Hybrid (office/home)• Balance between work and home lifeResponsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Minimum 1-2 years of experience in logistics•Bilingual (English and French)If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in the transport industry in Dorval is currently looking for a logistics coordinator. Reporting to the department Manager, the Ocean Import Agent will process & review international import cargo, and manage booking transactions for a portfolio of clients. The candidate is responsible for monitoring international cargo from origin to its final destination. The candidate will also communicate with clients to ensure all deadlines are met in order to provide outstanding service to the clientsAdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 45,000$-55,000$• Equal opportunity employer• Comprehensive health and dental care• Hybrid (office/home)• Balance between work and home lifeResponsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Minimum 1-2 years of experience in logistics•Bilingual (English and French)If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Contract
      • $20.87 - $21.97 per hour
      Our client in the transport industry in Dorval is currently looking for a customs role. Reporting to the Business Services Manager, the Customs Clerk is responsible for handling documentation received from Importers, Freight Forwarders, Airlines, and Transports which must be verified and entered into the system. Previously opened files may need to be updated, or new files will need to be created. The Clerk will be responsible for requesting documents from importers to complete files, as well as interacting with our customs and freight departments. The Coordinator must ensure that all deadlines are met in order to provide outstanding service the clients.AdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 20.87--21.97$/hr• 35 heures par semaines • Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life• Permanent position available and Contract 6 months - 12 months with possibility of permanence Responsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Bilingualism is an asset English spoken ideallyIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in the transport industry in Dorval is currently looking for a customs role. Reporting to the Business Services Manager, the Customs Clerk is responsible for handling documentation received from Importers, Freight Forwarders, Airlines, and Transports which must be verified and entered into the system. Previously opened files may need to be updated, or new files will need to be created. The Clerk will be responsible for requesting documents from importers to complete files, as well as interacting with our customs and freight departments. The Coordinator must ensure that all deadlines are met in order to provide outstanding service the clients.AdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 20.87--21.97$/hr• 35 heures par semaines • Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life• Permanent position available and Contract 6 months - 12 months with possibility of permanence Responsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Bilingualism is an asset English spoken ideallyIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $18 - $19 per year
      Do you have experience in picking/packing?Is Dorval a convenient location for you?Are you looking for a permanent job?Randstad Pointe-Claire is looking for a young individual to work as a picker/packer in their warehouse located in Dorval.Who we are:We work in the steel industry. We supply specialty steel and steel products.Your tasks include:-Pull and pack product based on daily orders.-Meet specifics of customer orders in a timely manner.-Keep products separated, organized and in good rotation.-Monitor product quality frequently, reporting problems to mitigate safety issues.-Other warehouse dutieslAdvantages-Permanent opportunity-Full time Monday-Friday schedule-Day shift 8-5pm Monday to Friday-Located in Dorval-Accessible by public transport-Opportunity for growth and advancement-Pleasant environmentQualifications-Must have previous experience in picking/packing-Must have other industrial experience-Steel toe boots are essential-Preferably bilingual if not, have good speaking skills in either French or English-Must be looking for a permanent job-Good team spirit, hardworking, punctualIf this job opportunity is interesting to you or you’re looking for any Industrial work, we would love to hear from you!!We have many great opportunities such as:-Warehouse Associate - Forklift Operator -Machine Operator -Shipper/Receiver -Picker/Packer-Assembler -Material HandlerPlease reach out to Ashley Pannese or Eileen Kantel by any of the 3 ways below! -CALL US at 514.695.6224 -EMAIL US at ashley.pannese@randstad.ca or eileen.kantel@randstad.ca-OR EVEN TEXT US 514.608.2132 If you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Let us help you find the job that you’ve been looking for! Ashley Pannese – ashley.pannese@randstad.caEileen Kantel – eileen.kantel@randstad.ca Call 514.695.6224 Text 514.608.2132Advantages-Permanent opportunity-Salary:18-19$ /hour-Full time Monday-Friday schedule-Day shift 8-5pm-Located in Dorval-Accessible by public transport-Opportunity for growth and advancement-Pleasant environmentResponsibilities-Pull and pack product based on daily orders.-Meet specifics of customer orders in a timely manner.-Keep products separated, organized and in good rotation.-Monitor product quality frequently, reporting problems to mitigate safety issues.-Other warehouse dutiesQualifications-Must have previous experience in picking/packing-Must have other industrial experience-Steel toe boots are essential-Preferably bilingual if not, have good speaking skills in either French or English-Must be looking for a permanent job-Good team spirit, hardworking, punctualSummaryPicker/PackerLocated in DorvalPermanent opportunity17$/hr Day shift 50lbsRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you have experience in picking/packing?Is Dorval a convenient location for you?Are you looking for a permanent job?Randstad Pointe-Claire is looking for a young individual to work as a picker/packer in their warehouse located in Dorval.Who we are:We work in the steel industry. We supply specialty steel and steel products.Your tasks include:-Pull and pack product based on daily orders.-Meet specifics of customer orders in a timely manner.-Keep products separated, organized and in good rotation.-Monitor product quality frequently, reporting problems to mitigate safety issues.-Other warehouse dutieslAdvantages-Permanent opportunity-Full time Monday-Friday schedule-Day shift 8-5pm Monday to Friday-Located in Dorval-Accessible by public transport-Opportunity for growth and advancement-Pleasant environmentQualifications-Must have previous experience in picking/packing-Must have other industrial experience-Steel toe boots are essential-Preferably bilingual if not, have good speaking skills in either French or English-Must be looking for a permanent job-Good team spirit, hardworking, punctualIf this job opportunity is interesting to you or you’re looking for any Industrial work, we would love to hear from you!!We have many great opportunities such as:-Warehouse Associate - Forklift Operator -Machine Operator -Shipper/Receiver -Picker/Packer-Assembler -Material HandlerPlease reach out to Ashley Pannese or Eileen Kantel by any of the 3 ways below! -CALL US at 514.695.6224 -EMAIL US at ashley.pannese@randstad.ca or eileen.kantel@randstad.ca-OR EVEN TEXT US 514.608.2132 If you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Let us help you find the job that you’ve been looking for! Ashley Pannese – ashley.pannese@randstad.caEileen Kantel – eileen.kantel@randstad.ca Call 514.695.6224 Text 514.608.2132Advantages-Permanent opportunity-Salary:18-19$ /hour-Full time Monday-Friday schedule-Day shift 8-5pm-Located in Dorval-Accessible by public transport-Opportunity for growth and advancement-Pleasant environmentResponsibilities-Pull and pack product based on daily orders.-Meet specifics of customer orders in a timely manner.-Keep products separated, organized and in good rotation.-Monitor product quality frequently, reporting problems to mitigate safety issues.-Other warehouse dutiesQualifications-Must have previous experience in picking/packing-Must have other industrial experience-Steel toe boots are essential-Preferably bilingual if not, have good speaking skills in either French or English-Must be looking for a permanent job-Good team spirit, hardworking, punctualSummaryPicker/PackerLocated in DorvalPermanent opportunity17$/hr Day shift 50lbsRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $17 - $18 per year
      Our client in Dorval in the transport industry is currently looking for a data entry clerk. This person will be responsible for entering purchase orders in their in house software, following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer. Advantages1 weekday daytime 8am to 5pm2 weekday evening 3pm to 11pm1 weekend Saturday and Sunday 7am to 4pm$16-18$/hr (Based on experience)Weekend permanent roleMedical/Dental Benefits after 3 monthsResponsibilitiesKEY FUNCTIONSPerform data entry associated with the purchase ordersProcess and transmit invoices to customersData entry projectsFilling and other administrative tasksQualificationsQUALIFICATIONSData Entry experience 1-2 yearsAttention to detailPositive, “can-do” attitudesEnglish or French spokenIf interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in the transport industry is currently looking for a data entry clerk. This person will be responsible for entering purchase orders in their in house software, following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer. Advantages1 weekday daytime 8am to 5pm2 weekday evening 3pm to 11pm1 weekend Saturday and Sunday 7am to 4pm$16-18$/hr (Based on experience)Weekend permanent roleMedical/Dental Benefits after 3 monthsResponsibilitiesKEY FUNCTIONSPerform data entry associated with the purchase ordersProcess and transmit invoices to customersData entry projectsFilling and other administrative tasksQualificationsQUALIFICATIONSData Entry experience 1-2 yearsAttention to detailPositive, “can-do” attitudesEnglish or French spokenIf interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $18 - $20 per year
      A company in the metal industry is looking to add to their office team. The customer service and reception agent will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders. This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service. Advantages8AM-5PM Monday-FridaySalary 35,000-37,500$Full benefits Medical and Dental 80%Pension Plan2 weeks vacationParking lotWork for a leader in the industryAdvancement opportunities ResponsibilitiesPhones:- Answering all calls and transfer to appropriate departments as needed- Providing price and stock check for customers as well as order status- Ability to process 200 – 400 calls per day.Email Triage:- Send all PO’s to order processing- Forward customer inquiries to sales coordinators (pricing, stock availability. Tracking…etc.)- Forward emails from website to Sales RepresentativeFiling of documents, shreadding papers and data entry Qualifications-Bilingual English / French (spoken and written)- Able to work in a fast pace environment- Good communication skills -Attention to detail-Comfortable with computer software (Word, Excel, Outlook)If interested in this position or know someone who would be a good fit for this position. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      A company in the metal industry is looking to add to their office team. The customer service and reception agent will be responsible for triaging emails, answering and directing calls, and reviewing purchase orders. This individual will be responsible for representing the company in developing excellent customer service and relationships with all current and potential clients through an informative, efficient, and friendly service. Advantages8AM-5PM Monday-FridaySalary 35,000-37,500$Full benefits Medical and Dental 80%Pension Plan2 weeks vacationParking lotWork for a leader in the industryAdvancement opportunities ResponsibilitiesPhones:- Answering all calls and transfer to appropriate departments as needed- Providing price and stock check for customers as well as order status- Ability to process 200 – 400 calls per day.Email Triage:- Send all PO’s to order processing- Forward customer inquiries to sales coordinators (pricing, stock availability. Tracking…etc.)- Forward emails from website to Sales RepresentativeFiling of documents, shreadding papers and data entry Qualifications-Bilingual English / French (spoken and written)- Able to work in a fast pace environment- Good communication skills -Attention to detail-Comfortable with computer software (Word, Excel, Outlook)If interested in this position or know someone who would be a good fit for this position. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Position: Accounts payable technicianPermanent opportunitySchedule 8:30 am to 5pm (1 hour lunch)37.5 hours per weekLocation: Dorval West-Island / Hybrid work, Enjoy working from home and in office! Salary range: 48-55kDomain: Manufacturing industrySUMMARY OF DUTIES :The accounts payable technician will be responsible for payment processing, billing and invoicing with PO numbers, account reconciliations and more!AdvantagesJoin a tight-knit family oriented teamCompany in full expansion! Group benefits plan including medical and dental insuranceWorking from home would be considered for the right candidate after initial training (laptop and equipment offered);ResponsibilitiesFull accounts payable cycle- Payment processing- Create and maintain vendor profiles- Follow up on invoices- Resolve payment discrepancies in a timely manner;- Document daily activities in the system;- Initiate and respond to external and internal customer account inquiries;- Reconciliation of accounts- Perform all other accounts payable related duties.Qualifications- College or technical degree in accounting or equivalent;- Minimum of 3 years of experience in accounts payable;- English predominantly, with a functional French 3/5- Strong interpersonal, negotiation, communication and customer service skills;- Have the ability to adapt in a context of change.SummaryDo you have the profile required for this opportunity as an accounts payable technician for a company in the west-island?Please contact me immediately by email at alexandra.morin@randstad.caIf you do not have a record with Randstad, please contact us to schedule an interview. 514-695-5499 and mention the position in the job title.If your profile does not match the above requirements, please do not hesitate to contact us. We are always looking for new talent and may have a position that better suits your profile.Today's job market is full of challenges. At Randstad Canada, we're committed to helping you meet those challenges and find the most promising career opportunities. We can help you research, apply, prepare for interviews and land the right job.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Position: Accounts payable technicianPermanent opportunitySchedule 8:30 am to 5pm (1 hour lunch)37.5 hours per weekLocation: Dorval West-Island / Hybrid work, Enjoy working from home and in office! Salary range: 48-55kDomain: Manufacturing industrySUMMARY OF DUTIES :The accounts payable technician will be responsible for payment processing, billing and invoicing with PO numbers, account reconciliations and more!AdvantagesJoin a tight-knit family oriented teamCompany in full expansion! Group benefits plan including medical and dental insuranceWorking from home would be considered for the right candidate after initial training (laptop and equipment offered);ResponsibilitiesFull accounts payable cycle- Payment processing- Create and maintain vendor profiles- Follow up on invoices- Resolve payment discrepancies in a timely manner;- Document daily activities in the system;- Initiate and respond to external and internal customer account inquiries;- Reconciliation of accounts- Perform all other accounts payable related duties.Qualifications- College or technical degree in accounting or equivalent;- Minimum of 3 years of experience in accounts payable;- English predominantly, with a functional French 3/5- Strong interpersonal, negotiation, communication and customer service skills;- Have the ability to adapt in a context of change.SummaryDo you have the profile required for this opportunity as an accounts payable technician for a company in the west-island?Please contact me immediately by email at alexandra.morin@randstad.caIf you do not have a record with Randstad, please contact us to schedule an interview. 514-695-5499 and mention the position in the job title.If your profile does not match the above requirements, please do not hesitate to contact us. We are always looking for new talent and may have a position that better suits your profile.Today's job market is full of challenges. At Randstad Canada, we're committed to helping you meet those challenges and find the most promising career opportunities. We can help you research, apply, prepare for interviews and land the right job.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  The current salary is $16.56/hr as per the collective agreement. Key Functions & Accountabilities :Anticipate and identify customer’s needs.Go above and beyond searching for ways to retain customers. Respond with compassion and care to customer’s complaints and inquiries by phone and email even under difficult circumstances. Evaluate a customer’s complaint and complete the necessary research in order to appropriately respond to the customer. Provide feedback to leads, management, or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.Perform other associated duties as required. Qualifications Mandatory Covid-19 Vaccination RequiredHigh school diploma or equivalent.Strong customer service background.Strong interpersonal and teamwork skills.Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidaysStrong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Excellent verbal and written skills in English. Other languages such as French and Spanish are strong assets.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. Rates of PayStep2022202320242025116.5617.0017.1417.74218.7019.3620.0420.74320.0120.7121.43 22.18421.3122.0622.83 23.63522.6223.4124.2325.08623.9224.7625.6326.52725.2326.1127.0327.97827.7028.6729.6731.17 
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  The current salary is $16.56/hr as per the collective agreement. Key Functions & Accountabilities :Anticipate and identify customer’s needs.Go above and beyond searching for ways to retain customers. Respond with compassion and care to customer’s complaints and inquiries by phone and email even under difficult circumstances. Evaluate a customer’s complaint and complete the necessary research in order to appropriately respond to the customer. Provide feedback to leads, management, or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.Perform other associated duties as required. Qualifications Mandatory Covid-19 Vaccination RequiredHigh school diploma or equivalent.Strong customer service background.Strong interpersonal and teamwork skills.Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidaysStrong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Excellent verbal and written skills in English. Other languages such as French and Spanish are strong assets.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. Rates of PayStep2022202320242025116.5617.0017.1417.74218.7019.3620.0420.74320.0120.7121.43 22.18421.3122.0622.83 23.63522.6223.4124.2325.08623.9224.7625.6326.52725.2326.1127.0327.97827.7028.6729.6731.17 
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Montreal Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English and French.Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Montreal Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English and French.Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week. If you feel you are a match, we have an exciting job for you! We offer a competitive starting salary of $16.56/hr with a comprehensive benefits package:Medical and dental insurance;Pension plan. What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required Linguistic Requirements: Candidates must speak both English and French fluently. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted. Rates of PayStep202220232024116.5617.1417.74219.3620.0420.74320.7121.4322.18422.0622.8323.63523.4124.2325.08624.7625.6326.52726.1127.0327.97828.6729.6730.56
      Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week. If you feel you are a match, we have an exciting job for you! We offer a competitive starting salary of $16.56/hr with a comprehensive benefits package:Medical and dental insurance;Pension plan. What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required Linguistic Requirements: Candidates must speak both English and French fluently. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted. Rates of PayStep202220232024116.5617.1417.74219.3620.0420.74320.7121.4322.18422.0622.8323.63523.4124.2325.08624.7625.6326.52726.1127.0327.97828.6729.6730.56
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The position requires a dynamic professional who likes to support transformation and change while being motivated by collaborating in teams to drive successful Transition to Operations. In addition, the role will ensure all deliverables are designed and completed to allow for an easy transition into production with seamless impact to operations and ongoing support.     This role will report to the Manager, IT Service Management. Key FunctionsResponsible for the quality of delivery and successful transfer to operations for new and changed services, in line with ITIL best practices.Lead TTO (Transition to operations) activities while identifying gaps, issues, and constraints pertaining to support teams, operational agreements, components, and new or changed IT services. Also leads the remediation process autonomously or in close conjunction with the IT Service Continuity & TTO Manager, depending on the scope.Liaise between business partners, project managers, architecture team, operations teams, and IT partners/suppliers to ensure successful implementation and transition of services as well as operational readiness of steady state teams.Ensure Service Management procedures are established and documented that align with ITIL best practices. Ensure new Services have a fully developed end to end support structure, including Processes, SLAs, KPIs, Service Continuity Plans, and monitoring are aligned with business requirements and priorities.Ensure services are fully documented, which are updated and maintained by the application/service owners throughout the life of the service and are aligned to ITIL best practices.Maintain and monitor progress for service transition changes, issues, risks, and deviations, including tracking on actions and mitigation of risks.Where applicable facilitate the on-boarding of new vendors/partners on to the Air Canada ITSM processes such as Change management, Incident Management, Problem management etc. (the joint ways of working)Ensure that appropriate resourcing, training, tooling, support, and documentation is delivered with a formal project sign-off from all key stakeholders.Support the IT Service Continuity & TTO manager and represent the team when required at project meetings to define and implement service acceptance criteria. Provide advice and guidance to Service Managers, Service Desk, Operations Teams and Project Teams on best practices, applications of the Air Canada TTO Framework.Identify areas for process and Air Canada TTO Framework improvements that encourage continual service improvementQualifications 9-12 years of IT technology, operations and people leadership experience in a large company 7-10 years of previous experience in ITIL and IT Service Management (Incident, Change, Request, Problem, Knowledge and Configuration Management)ITIL Practitioner or Intermediate Level certificationA relevant University degree/technical certification, and/or relevant experience commensurate to the roleExperience in Waterfall, Agile and Scrum project methodologiesExceptional analytical, organizational and communication skillsExcellent attention to detailAbility to effectively prioritize and meet multiple tight deadlines while working under minimum supervision. Ability to apply methodical and logical approach to transition to operations, leading to decisions that drive the TTO processes.Good communications skills are required, with the ability to interface both internally within the company, with Third Party Vendors, and CustomersGood understanding of IT Operations and Support ModelsResult oriented with proactive and methodical approach to problem solving.Proven ability to work cross functional, inspire cooperation and coordinate activities across multiple projects.Familiarity with current technologies, hosting and delivery models.Ability to establish and maintain effective business relationships.Flexibility and willingness to work extended hours, when required.Must be fluent in English (Oral and written), French an asset.Desirable QualificationsExperience in Airline industryKnowledge of Service Now, Atlassian JIRA & ConfluenceProject Management ExperienceConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The position requires a dynamic professional who likes to support transformation and change while being motivated by collaborating in teams to drive successful Transition to Operations. In addition, the role will ensure all deliverables are designed and completed to allow for an easy transition into production with seamless impact to operations and ongoing support.     This role will report to the Manager, IT Service Management. Key FunctionsResponsible for the quality of delivery and successful transfer to operations for new and changed services, in line with ITIL best practices.Lead TTO (Transition to operations) activities while identifying gaps, issues, and constraints pertaining to support teams, operational agreements, components, and new or changed IT services. Also leads the remediation process autonomously or in close conjunction with the IT Service Continuity & TTO Manager, depending on the scope.Liaise between business partners, project managers, architecture team, operations teams, and IT partners/suppliers to ensure successful implementation and transition of services as well as operational readiness of steady state teams.Ensure Service Management procedures are established and documented that align with ITIL best practices. Ensure new Services have a fully developed end to end support structure, including Processes, SLAs, KPIs, Service Continuity Plans, and monitoring are aligned with business requirements and priorities.Ensure services are fully documented, which are updated and maintained by the application/service owners throughout the life of the service and are aligned to ITIL best practices.Maintain and monitor progress for service transition changes, issues, risks, and deviations, including tracking on actions and mitigation of risks.Where applicable facilitate the on-boarding of new vendors/partners on to the Air Canada ITSM processes such as Change management, Incident Management, Problem management etc. (the joint ways of working)Ensure that appropriate resourcing, training, tooling, support, and documentation is delivered with a formal project sign-off from all key stakeholders.Support the IT Service Continuity & TTO manager and represent the team when required at project meetings to define and implement service acceptance criteria. Provide advice and guidance to Service Managers, Service Desk, Operations Teams and Project Teams on best practices, applications of the Air Canada TTO Framework.Identify areas for process and Air Canada TTO Framework improvements that encourage continual service improvementQualifications 9-12 years of IT technology, operations and people leadership experience in a large company 7-10 years of previous experience in ITIL and IT Service Management (Incident, Change, Request, Problem, Knowledge and Configuration Management)ITIL Practitioner or Intermediate Level certificationA relevant University degree/technical certification, and/or relevant experience commensurate to the roleExperience in Waterfall, Agile and Scrum project methodologiesExceptional analytical, organizational and communication skillsExcellent attention to detailAbility to effectively prioritize and meet multiple tight deadlines while working under minimum supervision. Ability to apply methodical and logical approach to transition to operations, leading to decisions that drive the TTO processes.Good communications skills are required, with the ability to interface both internally within the company, with Third Party Vendors, and CustomersGood understanding of IT Operations and Support ModelsResult oriented with proactive and methodical approach to problem solving.Proven ability to work cross functional, inspire cooperation and coordinate activities across multiple projects.Familiarity with current technologies, hosting and delivery models.Ability to establish and maintain effective business relationships.Flexibility and willingness to work extended hours, when required.Must be fluent in English (Oral and written), French an asset.Desirable QualificationsExperience in Airline industryKnowledge of Service Now, Atlassian JIRA & ConfluenceProject Management ExperienceConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Fraud and Loyalty Program Compliance team’s primary responsibility is to preventively mitigate  fraud risk and minimize fraud losses while protecting Air Canada and our customers while working in a fast paced environment.  As Fraud schemes are ever changing, the Analyst, Fraud and Loyalty Program Compliance position is responsible for the prevention, detection and monitoring of fraudulent and  non-compliant activities,taking appropriate preventive and corrective measures to address many forms of fraud. The scope includes but not limited to Cyber and Online fraud, Loyalty fraud and Program Compliance, as well as AC Partnership fraudulent activities and associated Internal fraud.   This position reports to Senior Fraud Manager and Loyalty Program Compliance KEY FUNCTIONS Collect, organize and  analyze large sets of data to isolate fraudulent patterns and trends and provide recommendations based on findings.  Perform analysis on large data sets to identify fraud patterns and trends Take corrective actions to mitigate and prevent any negative impact to AC and its customers due to fraud. Perform technical investigations to identify abuse and misuse of systems and processesDetect, and identify control weaknesses in Air Canada’s and/or partner(s) processes and systemsConduct multi-source investigations in collecting and analyzing qualitative and quantitative data.Monitor and action fraudulent and non-compliant behavior requiring corrective actions to eliminate potential sources for fraudEnforce processes and policies to reduce potential abuses and recommend new corrective actions Conduct detailed external/internal investigations, spanning across multiple AC and partner systems associated with alleged violations of program regulations. Work with cross-functional teams on investigations/corrective action Track Fraud incidences and case management activities as well as maintaining data and trends.  Manage member and B2B escalations and follow up with resolutions.Assist in identifying fraud risks and implementing appropriate fraud control improvements  Build strong relationships and collaborate with business stakeholders and internal teams, Join forces with internal teams and IT teams to improve Air Canada’s fraud prevention and detection capabilities.Identify process improvement opportunities t to strengthen the fraud prevention capabilities and gain efficiencies. Qualifications Bachelor's degree or equivalent experience 3+ years’ experience with fraud analytics and data analysis  Previous experience with cyber online fraud, financial crimes, and fraud analytics High degree of proficiency in working Business intelligence tools and skills in Excel and Power BIAbility to learn quickly, handle a high volume of activity, and work in fast-paced environmentSelf motivated and able to take initiative and work independentlyStrong analytical skills & problem resolution with a solid degree of technical proficiency.  Strong knowledge of SQL for analytics, data mining and data manipulation.Some knowledge of Airline industry and loyalty programs experience is an assetAbility to be adaptable and flexible in responding to deadlines and workflow fluctuationsDue to the sensitivity of the cases, discretion and confidentiality are highly critical  Flexibility and willingness to work weekends, as requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Fraud and Loyalty Program Compliance team’s primary responsibility is to preventively mitigate  fraud risk and minimize fraud losses while protecting Air Canada and our customers while working in a fast paced environment.  As Fraud schemes are ever changing, the Analyst, Fraud and Loyalty Program Compliance position is responsible for the prevention, detection and monitoring of fraudulent and  non-compliant activities,taking appropriate preventive and corrective measures to address many forms of fraud. The scope includes but not limited to Cyber and Online fraud, Loyalty fraud and Program Compliance, as well as AC Partnership fraudulent activities and associated Internal fraud.   This position reports to Senior Fraud Manager and Loyalty Program Compliance KEY FUNCTIONS Collect, organize and  analyze large sets of data to isolate fraudulent patterns and trends and provide recommendations based on findings.  Perform analysis on large data sets to identify fraud patterns and trends Take corrective actions to mitigate and prevent any negative impact to AC and its customers due to fraud. Perform technical investigations to identify abuse and misuse of systems and processesDetect, and identify control weaknesses in Air Canada’s and/or partner(s) processes and systemsConduct multi-source investigations in collecting and analyzing qualitative and quantitative data.Monitor and action fraudulent and non-compliant behavior requiring corrective actions to eliminate potential sources for fraudEnforce processes and policies to reduce potential abuses and recommend new corrective actions Conduct detailed external/internal investigations, spanning across multiple AC and partner systems associated with alleged violations of program regulations. Work with cross-functional teams on investigations/corrective action Track Fraud incidences and case management activities as well as maintaining data and trends.  Manage member and B2B escalations and follow up with resolutions.Assist in identifying fraud risks and implementing appropriate fraud control improvements  Build strong relationships and collaborate with business stakeholders and internal teams, Join forces with internal teams and IT teams to improve Air Canada’s fraud prevention and detection capabilities.Identify process improvement opportunities t to strengthen the fraud prevention capabilities and gain efficiencies. Qualifications Bachelor's degree or equivalent experience 3+ years’ experience with fraud analytics and data analysis  Previous experience with cyber online fraud, financial crimes, and fraud analytics High degree of proficiency in working Business intelligence tools and skills in Excel and Power BIAbility to learn quickly, handle a high volume of activity, and work in fast-paced environmentSelf motivated and able to take initiative and work independentlyStrong analytical skills & problem resolution with a solid degree of technical proficiency.  Strong knowledge of SQL for analytics, data mining and data manipulation.Some knowledge of Airline industry and loyalty programs experience is an assetAbility to be adaptable and flexible in responding to deadlines and workflow fluctuationsDue to the sensitivity of the cases, discretion and confidentiality are highly critical  Flexibility and willingness to work weekends, as requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Contract
      • $20.50 per hour
      Our client in Dorval in transport industry is currently looking for a customer service and order desk representative. This person will be responsible for handling customer inquiries,following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer.AdvantagesMonday-Friday 9AM-6PMWork from home job opportunity3 weeks mandatory training in office in DorvalSalary $20.50/hr Salary revision after 1 yearLongterm contract with possibility of permanency Work for a leader in the industryCompany Group ActivitiesFull benefits (RRSP, Dental, Medical) (after contract to hire)ResponsibilitiesAnswer customer questions by phoneTake the necessary steps to answer their questionsSchedule pickupEnter orders in the system, data entry processesFollow up on customer inquiries and handle problemsCreate labels if needed for tracking purposesSearch for lost packagesOther related tasksQualificationsImpeccable customer serviceBilingual (English and French)Experience in problem solvingAbility to work under pressureAutonomous, resourcefulSomeone who is good with multitaskingIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or call us at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in transport industry is currently looking for a customer service and order desk representative. This person will be responsible for handling customer inquiries,following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer.AdvantagesMonday-Friday 9AM-6PMWork from home job opportunity3 weeks mandatory training in office in DorvalSalary $20.50/hr Salary revision after 1 yearLongterm contract with possibility of permanency Work for a leader in the industryCompany Group ActivitiesFull benefits (RRSP, Dental, Medical) (after contract to hire)ResponsibilitiesAnswer customer questions by phoneTake the necessary steps to answer their questionsSchedule pickupEnter orders in the system, data entry processesFollow up on customer inquiries and handle problemsCreate labels if needed for tracking purposesSearch for lost packagesOther related tasksQualificationsImpeccable customer serviceBilingual (English and French)Experience in problem solvingAbility to work under pressureAutonomous, resourcefulSomeone who is good with multitaskingIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or call us at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Senior Director, Commodity Taxes, the Manager, Commodity Taxes will be responsible to identify and provide a wide range of valuation services designed to manage Air Canada’s global property assessments and property taxes efficiently and effectively.  The incumbent will also be responsible to analyse and develop processes to maximize tax saving opportunities and mitigate tax exposures. This position may be located in Montreal or Toronto. Key functions and ResponsibilitiesEnsure the verification of all real estate tax assessments for Air Canada’s properties across the network.Oversee the validation and approval of all tax invoices.In collaboration with the Senior Director, manage the preparation and tracking   of the annual budget estimated at $20M per annum.Liaise with Taxing Authorities to ensure that refunds resulting from modifications to assessments are processed.Determine if any assessment should be referred to external tax consultants. Negotiate contracts with external consultants and establish the basis of the fee to be paid in relationship to expected tax savings or precedents that may be established.Liaise with Assessing Authorities on a regular basis to keep them abreast of important modifications to Air Canada’s accounts.As required, prepare cases for hearings before the Board of Revision or before a Court of justice.  Coordinate such proceedings between Air Canada’s Law Branch, external legal firms, and external consultants. Coordinate with internal Government Affairs team when new legislation is being drafted by Federal, Provincial, State or Municipal authorities.In collaboration with the Senior Director, counsel management in matters pertaining to property taxes and/or in the interpretation of current tax legislation. Maintain a close and credible relationship with assessment officers. Oversee verification of new tax levies; ensure legality and equity.  Appeal unacceptable tax levies as warranted.Ensure computerized assessments and tax records for payments are maintained and updated to reflect actual expenditures. Review leases and agreements to ensure Property Tax clauses are consistent with industry standards and Air Canada corporate objectives.Provide guidance to the Corporate Real Estate team in real estate evaluation and taxation matters; land rent revisions, market value analysis of buildings and lands and forecast of property taxes required for internal authorization requestsAnalyze and prepare complex valuations and cost of capital financial models.Identify opportunities to minimize the organization’s property tax liabilities in accordance with generally accepted valuation principles and local laws.Work closely with Corporate Real Estate team and other stakeholders to ensure continuous collaboration with the Tax Department.Develop guidelines, training materials, job aids for Tax Department and other stakeholders as required.Assist the Senior Director, Commodity Taxes with all other related tasks.Qualifications Completion of an undergraduate degree or diploma degree in Commerce, Business or Finance.Completion of Valuation Courses / Valuation degree/designation is an asset.Minimum of five years’ experience in the property tax assessment industry and/or real estate industry.Ability to accurately interpret Government legislation and regulations as well as Municipal Bylaws relating to taxation and assessmentExcellent interpersonal skills and demonstrated ability to be a team player.Strong analytical skills combined with a demonstrated ability to handle multiple files.Excellent organizational skills, autonomy, and ability to work under pressure.Strong mathematical skills with attention to detail and accuracy of records Excellent communication skills, oral and written.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Senior Director, Commodity Taxes, the Manager, Commodity Taxes will be responsible to identify and provide a wide range of valuation services designed to manage Air Canada’s global property assessments and property taxes efficiently and effectively.  The incumbent will also be responsible to analyse and develop processes to maximize tax saving opportunities and mitigate tax exposures. This position may be located in Montreal or Toronto. Key functions and ResponsibilitiesEnsure the verification of all real estate tax assessments for Air Canada’s properties across the network.Oversee the validation and approval of all tax invoices.In collaboration with the Senior Director, manage the preparation and tracking   of the annual budget estimated at $20M per annum.Liaise with Taxing Authorities to ensure that refunds resulting from modifications to assessments are processed.Determine if any assessment should be referred to external tax consultants. Negotiate contracts with external consultants and establish the basis of the fee to be paid in relationship to expected tax savings or precedents that may be established.Liaise with Assessing Authorities on a regular basis to keep them abreast of important modifications to Air Canada’s accounts.As required, prepare cases for hearings before the Board of Revision or before a Court of justice.  Coordinate such proceedings between Air Canada’s Law Branch, external legal firms, and external consultants. Coordinate with internal Government Affairs team when new legislation is being drafted by Federal, Provincial, State or Municipal authorities.In collaboration with the Senior Director, counsel management in matters pertaining to property taxes and/or in the interpretation of current tax legislation. Maintain a close and credible relationship with assessment officers. Oversee verification of new tax levies; ensure legality and equity.  Appeal unacceptable tax levies as warranted.Ensure computerized assessments and tax records for payments are maintained and updated to reflect actual expenditures. Review leases and agreements to ensure Property Tax clauses are consistent with industry standards and Air Canada corporate objectives.Provide guidance to the Corporate Real Estate team in real estate evaluation and taxation matters; land rent revisions, market value analysis of buildings and lands and forecast of property taxes required for internal authorization requestsAnalyze and prepare complex valuations and cost of capital financial models.Identify opportunities to minimize the organization’s property tax liabilities in accordance with generally accepted valuation principles and local laws.Work closely with Corporate Real Estate team and other stakeholders to ensure continuous collaboration with the Tax Department.Develop guidelines, training materials, job aids for Tax Department and other stakeholders as required.Assist the Senior Director, Commodity Taxes with all other related tasks.Qualifications Completion of an undergraduate degree or diploma degree in Commerce, Business or Finance.Completion of Valuation Courses / Valuation degree/designation is an asset.Minimum of five years’ experience in the property tax assessment industry and/or real estate industry.Ability to accurately interpret Government legislation and regulations as well as Municipal Bylaws relating to taxation and assessmentExcellent interpersonal skills and demonstrated ability to be a team player.Strong analytical skills combined with a demonstrated ability to handle multiple files.Excellent organizational skills, autonomy, and ability to work under pressure.Strong mathematical skills with attention to detail and accuracy of records Excellent communication skills, oral and written.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Vacancies exist within the In-Flight Service Crew Resource Centre for In-Flight Service Crew Planners (UNIFOR), reporting to Manager, Crew Schedule Generation – IFS. These positions will be located at the Air Canada Head Office in Saint Laurent, Quebec.In-Flight Service Crew Planners are responsible for administrating and maintaining Flight Attendant activities such as training, vacation and monthly block awards in accordance with Air Canada contractual and Company regulations. This accountability is also extended to Air Canada Rouge.Schedule Cabin Personnel activities in accordance with Company policy, M.O.T. Regulations and the CUPE (Canadian Union of Public Employees) collective agreement.Monitor and action daily and future cabin personnel requirements.  Re-schedule as necessary.Provide effective and timely communication with all cabin personnel as it relates to scheduling activities and schedule deviations.Compile management information.Review and adjust irregular operations events and correct schedule projections.Assist in the development and the administration of annual & monthly flight attendant programs such as vacation bids, leave programs, etc.Coordinate training, qualifications, and other data with crew scheduling on a continual basis and, in particular, prior to block closing to ensure the data in the Preferential Bidding and Crew Tracking software are accurate.Conduct Flight Attendant block awards using the Preferential Bidding System (PBS) software. Contribute in determining optimal crewing solutions through the PBS results and coordinate adjustment plans.Assist in the implementation and interpretation of the CUPE collective agreement, specifically in the application of leaves, vacation, training and block awards.Qualifications Mandatory Covid-19 Vaccination RequiredSolid decision-making ability in high pressure situations Strong interpersonal, communication and organizational skills Demonstrated ability to maintain and monitor records effectively Experience with conflict resolution and problem solving Previous airline operational experience, an asset Previous Call Centre experience, an asset Good computer skills; knowledge of Netline, Microsoft Office, Excel and Word is preferred.Must be available to work shifts and weekends if requiredAbility to work under pressure with minimal supervisionCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Vacancies exist within the In-Flight Service Crew Resource Centre for In-Flight Service Crew Planners (UNIFOR), reporting to Manager, Crew Schedule Generation – IFS. These positions will be located at the Air Canada Head Office in Saint Laurent, Quebec.In-Flight Service Crew Planners are responsible for administrating and maintaining Flight Attendant activities such as training, vacation and monthly block awards in accordance with Air Canada contractual and Company regulations. This accountability is also extended to Air Canada Rouge.Schedule Cabin Personnel activities in accordance with Company policy, M.O.T. Regulations and the CUPE (Canadian Union of Public Employees) collective agreement.Monitor and action daily and future cabin personnel requirements.  Re-schedule as necessary.Provide effective and timely communication with all cabin personnel as it relates to scheduling activities and schedule deviations.Compile management information.Review and adjust irregular operations events and correct schedule projections.Assist in the development and the administration of annual & monthly flight attendant programs such as vacation bids, leave programs, etc.Coordinate training, qualifications, and other data with crew scheduling on a continual basis and, in particular, prior to block closing to ensure the data in the Preferential Bidding and Crew Tracking software are accurate.Conduct Flight Attendant block awards using the Preferential Bidding System (PBS) software. Contribute in determining optimal crewing solutions through the PBS results and coordinate adjustment plans.Assist in the implementation and interpretation of the CUPE collective agreement, specifically in the application of leaves, vacation, training and block awards.Qualifications Mandatory Covid-19 Vaccination RequiredSolid decision-making ability in high pressure situations Strong interpersonal, communication and organizational skills Demonstrated ability to maintain and monitor records effectively Experience with conflict resolution and problem solving Previous airline operational experience, an asset Previous Call Centre experience, an asset Good computer skills; knowledge of Netline, Microsoft Office, Excel and Word is preferred.Must be available to work shifts and weekends if requiredAbility to work under pressure with minimal supervisionCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The position of System Configuration Manager is responsible for ensuring proper and timely configuration of the airline’s maintenance management and planning system (TRAX) in Engineering Controls, Task Cards and Part Number Configuration.Key Functions & Accountabilities:Manage daily operationsEstablish workload priorities and assignments, that may include creation/editing of task cards, creating/editing Engineering Controls for Maintenance program tasks and one time modifications, setting up/editing Part number configuration.Plan special requirements such as major projects or urgent requests, this may include Maintenance program revisions, cabin reconfigurations, check escalations, etc.Ensure and monitor the data integrity in TRAXReview and Maintain efficient workflows to measure required timelinesProvide expertise allowing ACM to leverage TRAX technologyQualifications Demonstrated skills in people and project managementorganizational skills Ability to work well under pressure, and with changing priorities.Proficiency with MS office softwareGood working knowledge of applicable airline standards and other regulations (e.g. CARs)Strong knowledge of the airline maintenance industryMinimum of two-years experience within AC Maintenance or demonstrated equivalencyKnowledge of TRAX technical records, and maintenance planning for an airline are considered assetsKnowledge of the IAMAW collective agreement is considered an assetConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The position of System Configuration Manager is responsible for ensuring proper and timely configuration of the airline’s maintenance management and planning system (TRAX) in Engineering Controls, Task Cards and Part Number Configuration.Key Functions & Accountabilities:Manage daily operationsEstablish workload priorities and assignments, that may include creation/editing of task cards, creating/editing Engineering Controls for Maintenance program tasks and one time modifications, setting up/editing Part number configuration.Plan special requirements such as major projects or urgent requests, this may include Maintenance program revisions, cabin reconfigurations, check escalations, etc.Ensure and monitor the data integrity in TRAXReview and Maintain efficient workflows to measure required timelinesProvide expertise allowing ACM to leverage TRAX technologyQualifications Demonstrated skills in people and project managementorganizational skills Ability to work well under pressure, and with changing priorities.Proficiency with MS office softwareGood working knowledge of applicable airline standards and other regulations (e.g. CARs)Strong knowledge of the airline maintenance industryMinimum of two-years experience within AC Maintenance or demonstrated equivalencyKnowledge of TRAX technical records, and maintenance planning for an airline are considered assetsKnowledge of the IAMAW collective agreement is considered an assetConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      • $50,000 - $55,000 per year
      Our client in Dorval in the construction industry is currently looking for a Administrative Assistant. This candidate has the overall responsibility for assisting in various tasks, responsibilities and projects from the Vice President. This person will work hand in hand with the Vice President and may assist the President some times. This is a family run company where several departments work together. AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)50,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesAnswer the phone – back-up for receptionistBBQ, luncheon or holiday party planningSpecial projects – Christmas cards / ex : decorating office / Xmas treeBureau en Gros – office supplies – order and maintain inventoryAll Travel – hotels/cars/flightsMicro-Age( IT company ) contact for day to day issuesOffice cleaners contact for any special requestsTasks for (owners)Onboarding of new employees – computers, voxsun, cellphones, desk suppliesScheduling and following up on InterviewsProvide registration assistance with Group Insurance and RRSPCCQ : hiring and lay-off numbersOffice memos / Birthdays, AnniversariesWellness/Recognition projects : Bagels / Fruit / employee benefits ( memberships or group activities ) H/B Compliance lettersRe-Qualifications ( ContractorCheck & new files )VISAs – distribute and collect receipts – make PosMall Deposits / Business Licences / PermitsFiling of paid invoicesQualifications- Bilingualism spoken and written in English and French (spoken and written)- Have at least 2-3 years of experience in a similar position- Strong MS Office (Word, Excel, Powerpoint)- Experience in construction an asset but not required- Have an analytical capacity and an ease to solve problems- Ability to work under pressure- Teamwork - Someone who is collaborative, results oriented, and good at multitaskingIf interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in the construction industry is currently looking for a Administrative Assistant. This candidate has the overall responsibility for assisting in various tasks, responsibilities and projects from the Vice President. This person will work hand in hand with the Vice President and may assist the President some times. This is a family run company where several departments work together. AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)50,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesAnswer the phone – back-up for receptionistBBQ, luncheon or holiday party planningSpecial projects – Christmas cards / ex : decorating office / Xmas treeBureau en Gros – office supplies – order and maintain inventoryAll Travel – hotels/cars/flightsMicro-Age( IT company ) contact for day to day issuesOffice cleaners contact for any special requestsTasks for (owners)Onboarding of new employees – computers, voxsun, cellphones, desk suppliesScheduling and following up on InterviewsProvide registration assistance with Group Insurance and RRSPCCQ : hiring and lay-off numbersOffice memos / Birthdays, AnniversariesWellness/Recognition projects : Bagels / Fruit / employee benefits ( memberships or group activities ) H/B Compliance lettersRe-Qualifications ( ContractorCheck & new files )VISAs – distribute and collect receipts – make PosMall Deposits / Business Licences / PermitsFiling of paid invoicesQualifications- Bilingualism spoken and written in English and French (spoken and written)- Have at least 2-3 years of experience in a similar position- Strong MS Office (Word, Excel, Powerpoint)- Experience in construction an asset but not required- Have an analytical capacity and an ease to solve problems- Ability to work under pressure- Teamwork - Someone who is collaborative, results oriented, and good at multitaskingIf interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.  The Applications Development and Maintenance (ADM) Aeroplan team is responsible for designing, developing, implementing and maintaining a broad range of IT products and applications, enabling the realization of objectives for the Commercial, Customer Service, and IT branches. The Specialist ADM lead, manages and coordinates all activities related to the development of the Loyalty applications, while jointly working with vendors and other IT teams for the delivery of integrated multi-platform IT products and solutions.This position will be reporting to the Senior Manager, Application Development & Maintenance Responsibilities Responsible for planning, developing, and enhancing processes, priorities, and goals for the Loyalty applications Support Agile methodologies through planning, monitoring & delivery phasesResponsible to enhance and stabilize each application by putting in place vendor SLA monitoring, recommend priority and changes as required.Support and work closely with the business and other IT groups to handle and bring defect to resolution. Collaborate with cross-functional teams in the development of integrated IT products, across all platforms and channelsEnsure the team with the vendors and the business owner maintain and update technical documents and proceduresDevelop and maintain a strong relationship with vendors and internal customerSupport the business in requirements gathering and analysis efforts, including translating business requirementsResponsible for handling moderate to high amount of complexity and participate in the decision making specific to processes and priorities.Responsible for driving continuous improvement objectives.Develop and communicate agendas for ongoing team meetings Participate and support overall project including timelines, providing cross-functional stakeholder updates, and getting alignment at key decision pointsSupport Customer Relations and Corporate Security investigations and audit Qualifications Bachelor’s degree or college diploma in Computer Science and/or ECommerce or five to seven years experience in an IT environmentDeep knowledge of current web technologies and trends, including but not limited to JSON, XML, Web 2.0 concepts, Web Services and Service Oriented ArchitecturesCertifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Demonstrates openness and willingness to adapt to different and new ways of doing things Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesApproaches a problem by using a logical, systematic, and sequential approachStrong ability to prioritize activities and excellent time management and organizational skillsExcellent written and verbal communication skills, with ability to translate technical concepts into business termsResults oriented with proactive and methodical approach to problem solvingMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationships Flexibility and willingness to work extended hours, when required.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.  The Applications Development and Maintenance (ADM) Aeroplan team is responsible for designing, developing, implementing and maintaining a broad range of IT products and applications, enabling the realization of objectives for the Commercial, Customer Service, and IT branches. The Specialist ADM lead, manages and coordinates all activities related to the development of the Loyalty applications, while jointly working with vendors and other IT teams for the delivery of integrated multi-platform IT products and solutions.This position will be reporting to the Senior Manager, Application Development & Maintenance Responsibilities Responsible for planning, developing, and enhancing processes, priorities, and goals for the Loyalty applications Support Agile methodologies through planning, monitoring & delivery phasesResponsible to enhance and stabilize each application by putting in place vendor SLA monitoring, recommend priority and changes as required.Support and work closely with the business and other IT groups to handle and bring defect to resolution. Collaborate with cross-functional teams in the development of integrated IT products, across all platforms and channelsEnsure the team with the vendors and the business owner maintain and update technical documents and proceduresDevelop and maintain a strong relationship with vendors and internal customerSupport the business in requirements gathering and analysis efforts, including translating business requirementsResponsible for handling moderate to high amount of complexity and participate in the decision making specific to processes and priorities.Responsible for driving continuous improvement objectives.Develop and communicate agendas for ongoing team meetings Participate and support overall project including timelines, providing cross-functional stakeholder updates, and getting alignment at key decision pointsSupport Customer Relations and Corporate Security investigations and audit Qualifications Bachelor’s degree or college diploma in Computer Science and/or ECommerce or five to seven years experience in an IT environmentDeep knowledge of current web technologies and trends, including but not limited to JSON, XML, Web 2.0 concepts, Web Services and Service Oriented ArchitecturesCertifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Demonstrates openness and willingness to adapt to different and new ways of doing things Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesApproaches a problem by using a logical, systematic, and sequential approachStrong ability to prioritize activities and excellent time management and organizational skillsExcellent written and verbal communication skills, with ability to translate technical concepts into business termsResults oriented with proactive and methodical approach to problem solvingMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationships Flexibility and willingness to work extended hours, when required.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      • Dorval, Québec
      • Contract
      • $40000.00 - $50000.00 per hour
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM or 8:30AM-5PM Monday to Friday (flexible start time)Location: Dorval- Salary $40,000-$50,000- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM or 8:30AM-5PM Monday to Friday (flexible start time)Location: Dorval- Salary $40,000-$50,000- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director Cabin Standards & Services, the Manager Standards & Processes - Cabin is responsible for providing leadership to the Cabin Standards & processes teams in the development, communication and documentation of standardized processes and best practices. Ensure alignment with the latest industry standard procedures, commercial standards, and regulatory requirements. The incumbent will also be responsible for the Cabin inspection and SOP development. He/she will act as point person within-Flight Services, Air Canada Maintenance and other stakeholders to obtain approval of Cabins SOPs. Key Functions & Accountabilities: Provide leadership and guidance to the Cabin standards and Processes team.Oversee the development of all Cabins system-wide process through the guiding principles of optimization and continuous improvement.Oversee the documentation and communication of all Cabins system-wide processes, including monthly newsletter.Develop management for procedural publications and best practice playbooks to ensure content is up to date and meets Air Canada and regulatory requirements.Ensure alignment of processes and procedures with commercial standards, safety and security protocols, SMS standards and regulations/recommendations from Health Canada and other applicable authorities. Lead change within approval of Cabins processes and products.  Work closely with quality control team.Responsible to implement change of internal new procedures, products, and best practices.Lead and prioritize time and motion studies to define engagements standards for all grooming activitiesShare new processes, cabin SOP and best practices with training team and ensure alignment with the training content.Act as Point of contact for the Cabin Services risk assessment, collaborating with Maintenance and Corporate Safety to ensure findings are translated into cabin SOP'sResponsible for all financial aspects related to cabin processes. Perform monthly review – outlook and request for funding.Responsible to maintain the business unit process manual updatedLiaise with B station grooming for work instructionWork closely with compliance team on audit result, identify and communicate opportunities for improvement to various stakeholdersProvide final sign off on cabin communication related to Standards and SOP update. Ensure Grooming Best Practices SharingQualifications  Certification from an accredited college or university in Aircraft / Business / Administration, or equivalent.Extensive demonstrated experience in airline operation, training and communications is essential.Minimum 10 years relative experience in operation, training, process development, communications in an airline environment.Strong communication skills with the demonstrated ability to lead motivate and develop personnel to achieve operational objectives within a multi-disciplinary organization.Familiar with Transport Canada aviation regulations and norms (an asset)Strong orientation towards change management and focused on measurable resultsFamiliar with Health Canada regulations and norms (an asset)Demonstrated capability to carry out projects independently to their successful completion within the budgeted time and cost.Ability to engage, motivate, and facilitate a cross-functional work team to achieve objectives.Must possess excellent and demonstrable project management skills and experience in delivering large projectsDemonstrated experience in cost/benefit tracking and strong analytical skills.Fully proficient with Microsoft Office software (i.e., Word, Excel, PowerPoint), and use of the internet.Excellent analytical abilities, strong interpersonal and communication skillsExcellent verbal and written communication skills in English and French.Excellent time management skills, ability to shift priorities on an ad hoc basis and flexibility with working hours.  Knowledge and understanding of communications practices, tools and techniques is a plus.Advanced writing and editing skills.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director Cabin Standards & Services, the Manager Standards & Processes - Cabin is responsible for providing leadership to the Cabin Standards & processes teams in the development, communication and documentation of standardized processes and best practices. Ensure alignment with the latest industry standard procedures, commercial standards, and regulatory requirements. The incumbent will also be responsible for the Cabin inspection and SOP development. He/she will act as point person within-Flight Services, Air Canada Maintenance and other stakeholders to obtain approval of Cabins SOPs. Key Functions & Accountabilities: Provide leadership and guidance to the Cabin standards and Processes team.Oversee the development of all Cabins system-wide process through the guiding principles of optimization and continuous improvement.Oversee the documentation and communication of all Cabins system-wide processes, including monthly newsletter.Develop management for procedural publications and best practice playbooks to ensure content is up to date and meets Air Canada and regulatory requirements.Ensure alignment of processes and procedures with commercial standards, safety and security protocols, SMS standards and regulations/recommendations from Health Canada and other applicable authorities. Lead change within approval of Cabins processes and products.  Work closely with quality control team.Responsible to implement change of internal new procedures, products, and best practices.Lead and prioritize time and motion studies to define engagements standards for all grooming activitiesShare new processes, cabin SOP and best practices with training team and ensure alignment with the training content.Act as Point of contact for the Cabin Services risk assessment, collaborating with Maintenance and Corporate Safety to ensure findings are translated into cabin SOP'sResponsible for all financial aspects related to cabin processes. Perform monthly review – outlook and request for funding.Responsible to maintain the business unit process manual updatedLiaise with B station grooming for work instructionWork closely with compliance team on audit result, identify and communicate opportunities for improvement to various stakeholdersProvide final sign off on cabin communication related to Standards and SOP update. Ensure Grooming Best Practices SharingQualifications  Certification from an accredited college or university in Aircraft / Business / Administration, or equivalent.Extensive demonstrated experience in airline operation, training and communications is essential.Minimum 10 years relative experience in operation, training, process development, communications in an airline environment.Strong communication skills with the demonstrated ability to lead motivate and develop personnel to achieve operational objectives within a multi-disciplinary organization.Familiar with Transport Canada aviation regulations and norms (an asset)Strong orientation towards change management and focused on measurable resultsFamiliar with Health Canada regulations and norms (an asset)Demonstrated capability to carry out projects independently to their successful completion within the budgeted time and cost.Ability to engage, motivate, and facilitate a cross-functional work team to achieve objectives.Must possess excellent and demonstrable project management skills and experience in delivering large projectsDemonstrated experience in cost/benefit tracking and strong analytical skills.Fully proficient with Microsoft Office software (i.e., Word, Excel, PowerPoint), and use of the internet.Excellent analytical abilities, strong interpersonal and communication skillsExcellent verbal and written communication skills in English and French.Excellent time management skills, ability to shift priorities on an ad hoc basis and flexibility with working hours.  Knowledge and understanding of communications practices, tools and techniques is a plus.Advanced writing and editing skills.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, through follow-up and assistance provided to internal groups, departments and external entities. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue. The Support Analyst, Fraud will be reporting to the Senior Manager, Fraud.   Key FunctionsMinimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Develop, train, coach and provide support to other groups while maintaining quality assurance and offering expertise with operational decisions;Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, using Fraud Detection Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communication and phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels;Support and participate in projects and strategy meetings representing the department.Qualifications Proficiency in Microsoft Office suite specially Excel Fraud prevention, internal audits or investigations experience is a strong assetStrong ticketing knowledge in Altea is a strong assetNRD experience is a strong assetExcellent knowledge of company products and policies      Excellent knowledge of our Digital platformAbility to work well with minimal supervisionHighly flexible and adaptableGood problem solving and conflict resolution skillsMotivated and enthusiastic team playerPositive and ProactiveSatisfactory personal record and work performanceAbility to maintain confidentiality is a requirementMust work well in a collaborative team environmentAble to work under pressureFamiliar with telecom environment (terminology, technical, and commercial)Excellent interpersonal, communication, organizational skills and a team playerSolid analytical skillsSelf-starter, energetic with a strong sense of initiative and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment including weekends and holidays. Do note that the shifts may be subject to change.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, through follow-up and assistance provided to internal groups, departments and external entities. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue. The Support Analyst, Fraud will be reporting to the Senior Manager, Fraud.   Key FunctionsMinimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Develop, train, coach and provide support to other groups while maintaining quality assurance and offering expertise with operational decisions;Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, using Fraud Detection Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communication and phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels;Support and participate in projects and strategy meetings representing the department.Qualifications Proficiency in Microsoft Office suite specially Excel Fraud prevention, internal audits or investigations experience is a strong assetStrong ticketing knowledge in Altea is a strong assetNRD experience is a strong assetExcellent knowledge of company products and policies      Excellent knowledge of our Digital platformAbility to work well with minimal supervisionHighly flexible and adaptableGood problem solving and conflict resolution skillsMotivated and enthusiastic team playerPositive and ProactiveSatisfactory personal record and work performanceAbility to maintain confidentiality is a requirementMust work well in a collaborative team environmentAble to work under pressureFamiliar with telecom environment (terminology, technical, and commercial)Excellent interpersonal, communication, organizational skills and a team playerSolid analytical skillsSelf-starter, energetic with a strong sense of initiative and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment including weekends and holidays. Do note that the shifts may be subject to change.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
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