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      • Dorval, Québec
      • Temporary
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. In anticipation of future openings Air Canada is now accepting applications for the below positions within System Operations Control: Flight Attendant Crew Scheduler (Unifor), reporting to the Cabin Crew Scheduling Manager This position will be located at the Operations Centre in Montreal. Paid training will be for a period of maximum 6 months. Should you be contacted for an interview, further information will be provided at that time.  This position is responsible for scheduling Cabin Personnel in accordance with contractual and Company regulations for all Air Canada operations.  Job Description Schedule Cabin Personnel in accordance with Company policy, Ministry of Transport (M.O.T) regulations or Canadian Union of Public Employees (CUPE) collective agreement. Monitor and action daily and future Cabin Personnel requirements. Re-schedule as necessary. Provide effective and timely communication with all Cabin Personnel as it relates to scheduling activity and schedule deviations. Compile management information. Analyze irregular operations and make effective scheduling decisions. Coordinate scheduling activities to achieve on time operational performance in concert with other operational departments. Interpret and administer the CUPE collective agreements. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021Solid decision-making ability in high pressure situations Strong interpersonal, communication, analytical and organizational skills Demonstrated ability to maintain and monitor records effectively Experience with conflict resolution and problem solving Previous airline operational experience an assetPrevious Call Centre experience an asset Good computer skills; knowledge of RES III, NetLine, & Communicator is an asset Must work shifts, including midnights Ability to work under pressure with minimal supervision Must successfully complete and pass Initial Flight Attendant Crew Scheduling Training Program. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic Requirements: As Canada’s flag carrier, we’re proud to offer bilingual services. Candidates must speak both English and French fluently. As Canada’s most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish.Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. In anticipation of future openings Air Canada is now accepting applications for the below positions within System Operations Control: Flight Attendant Crew Scheduler (Unifor), reporting to the Cabin Crew Scheduling Manager This position will be located at the Operations Centre in Montreal. Paid training will be for a period of maximum 6 months. Should you be contacted for an interview, further information will be provided at that time.  This position is responsible for scheduling Cabin Personnel in accordance with contractual and Company regulations for all Air Canada operations.  Job Description Schedule Cabin Personnel in accordance with Company policy, Ministry of Transport (M.O.T) regulations or Canadian Union of Public Employees (CUPE) collective agreement. Monitor and action daily and future Cabin Personnel requirements. Re-schedule as necessary. Provide effective and timely communication with all Cabin Personnel as it relates to scheduling activity and schedule deviations. Compile management information. Analyze irregular operations and make effective scheduling decisions. Coordinate scheduling activities to achieve on time operational performance in concert with other operational departments. Interpret and administer the CUPE collective agreements. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021Solid decision-making ability in high pressure situations Strong interpersonal, communication, analytical and organizational skills Demonstrated ability to maintain and monitor records effectively Experience with conflict resolution and problem solving Previous airline operational experience an assetPrevious Call Centre experience an asset Good computer skills; knowledge of RES III, NetLine, & Communicator is an asset Must work shifts, including midnights Ability to work under pressure with minimal supervision Must successfully complete and pass Initial Flight Attendant Crew Scheduling Training Program. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic Requirements: As Canada’s flag carrier, we’re proud to offer bilingual services. Candidates must speak both English and French fluently. As Canada’s most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish.Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Data Scientist at Air Canada, you will drive the analytical scope and method for projects using Mathematics, Stats, Machine Learning and Business Understanding to derive structure and knowledge from raw data. We are looking for a data scientist that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products and services. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products and services.Key FunctionsAccountable for the manipulation of complex and extremely varied data sets within Air Canada and external sources to solve real world problemsDesign, develop and evaluate innovative models, data science products and solutions for internal clients as well as for our data science teamOversee the day-to-day operations including the testing and maintenance of data science solutions Write highly optimized code to advance our internal Data Science Toolbox and practiceWork in a multi-disciplinary environment with specialists in machine learning, data engineering and design and provide acquired expertise in these areasEnsure the optimization of  data science models, including feature selection and build, using different techniques in the data science toolbox Accountable for the integrity of  Air Canada’s data extended to  third party sources Ensure the continued enhancement of data collection procedures,  including information that is relevant for the building analytical solutionsAccountable for  the integrity of data used for analysis and modeling Develop automated processes for large scale data analysisProvide technical guidance to junior members of the team Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021MSc or PhD level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics5 to 9 years of experience as a data scientist or in a similar roleExperience in statistical modelling and machine learning techniquesExcellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.Experience with common data science toolkits, such as Scikit learn, XGBoost, Numpy, fbprophet, etc Experience with cloud machine learning tools (Azure ML, databricks), an assetProgramming experience in at least two of the following languages: R, Python, Scala, SQLExperience in applying data science methods to business problemsExperience in applying advanced analytical and statistical methods in the commercial worldStrong presentation and communication skills, with the ability to explain complex analytical concepts to people from other fieldsKnowledge of distributed computing language such as pysparkExperience with data visualization tools such as plotly, seaborn, matplotlib, etc.Proficiency in using query languages such as SQL, Hive, Pig Experience with NoSQL databases, such as MongoDB, Cassandra, HBase Good applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skills Data-oriented personalityCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Data Scientist at Air Canada, you will drive the analytical scope and method for projects using Mathematics, Stats, Machine Learning and Business Understanding to derive structure and knowledge from raw data. We are looking for a data scientist that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products and services. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products and services.Key FunctionsAccountable for the manipulation of complex and extremely varied data sets within Air Canada and external sources to solve real world problemsDesign, develop and evaluate innovative models, data science products and solutions for internal clients as well as for our data science teamOversee the day-to-day operations including the testing and maintenance of data science solutions Write highly optimized code to advance our internal Data Science Toolbox and practiceWork in a multi-disciplinary environment with specialists in machine learning, data engineering and design and provide acquired expertise in these areasEnsure the optimization of  data science models, including feature selection and build, using different techniques in the data science toolbox Accountable for the integrity of  Air Canada’s data extended to  third party sources Ensure the continued enhancement of data collection procedures,  including information that is relevant for the building analytical solutionsAccountable for  the integrity of data used for analysis and modeling Develop automated processes for large scale data analysisProvide technical guidance to junior members of the team Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021MSc or PhD level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics5 to 9 years of experience as a data scientist or in a similar roleExperience in statistical modelling and machine learning techniquesExcellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.Experience with common data science toolkits, such as Scikit learn, XGBoost, Numpy, fbprophet, etc Experience with cloud machine learning tools (Azure ML, databricks), an assetProgramming experience in at least two of the following languages: R, Python, Scala, SQLExperience in applying data science methods to business problemsExperience in applying advanced analytical and statistical methods in the commercial worldStrong presentation and communication skills, with the ability to explain complex analytical concepts to people from other fieldsKnowledge of distributed computing language such as pysparkExperience with data visualization tools such as plotly, seaborn, matplotlib, etc.Proficiency in using query languages such as SQL, Hive, Pig Experience with NoSQL databases, such as MongoDB, Cassandra, HBase Good applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skills Data-oriented personalityCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Artificial Intelligence will drive and support the evolution of the use of Artificial Intelligence solutions within the organization to satisfy the needs of agility and strategic business growth. They will implement data/machine learning  models and associated data pipelines that enable Stakeholders to analyze and develop strategic insights that can help make effective decisions and drive growth of the organization.Design, undertake and analyze data to determine patterns and insights that can optimize data ingestion and data presentation. Support the delivery of AI projects in designing and implementing the data pipelines/data streaming.Implement AI models in accordance with project requirements and AI data engineering standardsDevelop and implement datasets and databases with machine learning tools to solve real time business problemsEducate the organization both from IT (including vendors) and the business perspectives on data ingestion and data streaming tools, processes and best practices.Support the maturation of AI platforms, modules, and services that address cross-enterprise opportunities through market research and proof-of-concepts.Establish strong relationship with vendor partners to ensure strong delivery, innovation and ongoing improvement in receiving high value services.                                 Develop, construct, test and maintain architectures, such as databases and large-scale processing systems Ensure architecture will support the requirements of the data scientists, the stakeholders, and the business.Discover opportunities to acquire new data from other systems Develop and improve data set processes for data modeling, mining, and production. Employ a variety of languages and tools to marry systems togetherRecommend and implement ways to improve data reliability, efficiency, and quality. Collaborate with stakeholders including the Product owner, data science, and design teams to assist with data-related technical issues and support their data infrastructure needs.Create data tools for analytics and data scientist team members that assist them in building and optimizing the products that help business achieving their goals.Work with data and analytics experts to strive for greater functionality in data systems.Provide technology or services ownership direction on all matters related to a key functional area – to associated functional lead and peersProvide technology specific financial inputs related to both data engineering tool set costs and monthly data consumption costs.Responsible for working with stakeholders related to a key functional area to ensure synergistic collaboration and attain shared goalsResponsible for ensuring consistency of data engineering tools and processes across projects/products."Participate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate"Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesResponsible to drive technology vision and continuous improvement objectives for a functional areaDemonstrate significant technical depth to handle strategic technology prioritiesQualifications 3-5 years of IT experience with a minimum of 1 year working with Machine Learning and Cloud technology such as Microsoft Azure.  + A proven track record in deploying AI models using best-in-class MLOP's toolsets to monitor Model performance and make the necessary adjustments as required to optimize performance.Certifications in Machine Learning, Deep Learning are an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st, 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Artificial Intelligence will drive and support the evolution of the use of Artificial Intelligence solutions within the organization to satisfy the needs of agility and strategic business growth. They will implement data/machine learning  models and associated data pipelines that enable Stakeholders to analyze and develop strategic insights that can help make effective decisions and drive growth of the organization.Design, undertake and analyze data to determine patterns and insights that can optimize data ingestion and data presentation. Support the delivery of AI projects in designing and implementing the data pipelines/data streaming.Implement AI models in accordance with project requirements and AI data engineering standardsDevelop and implement datasets and databases with machine learning tools to solve real time business problemsEducate the organization both from IT (including vendors) and the business perspectives on data ingestion and data streaming tools, processes and best practices.Support the maturation of AI platforms, modules, and services that address cross-enterprise opportunities through market research and proof-of-concepts.Establish strong relationship with vendor partners to ensure strong delivery, innovation and ongoing improvement in receiving high value services.                                 Develop, construct, test and maintain architectures, such as databases and large-scale processing systems Ensure architecture will support the requirements of the data scientists, the stakeholders, and the business.Discover opportunities to acquire new data from other systems Develop and improve data set processes for data modeling, mining, and production. Employ a variety of languages and tools to marry systems togetherRecommend and implement ways to improve data reliability, efficiency, and quality. Collaborate with stakeholders including the Product owner, data science, and design teams to assist with data-related technical issues and support their data infrastructure needs.Create data tools for analytics and data scientist team members that assist them in building and optimizing the products that help business achieving their goals.Work with data and analytics experts to strive for greater functionality in data systems.Provide technology or services ownership direction on all matters related to a key functional area – to associated functional lead and peersProvide technology specific financial inputs related to both data engineering tool set costs and monthly data consumption costs.Responsible for working with stakeholders related to a key functional area to ensure synergistic collaboration and attain shared goalsResponsible for ensuring consistency of data engineering tools and processes across projects/products."Participate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate"Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesResponsible to drive technology vision and continuous improvement objectives for a functional areaDemonstrate significant technical depth to handle strategic technology prioritiesQualifications 3-5 years of IT experience with a minimum of 1 year working with Machine Learning and Cloud technology such as Microsoft Azure.  + A proven track record in deploying AI models using best-in-class MLOP's toolsets to monitor Model performance and make the necessary adjustments as required to optimize performance.Certifications in Machine Learning, Deep Learning are an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st, 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Montreal Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English and French.Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Montreal Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English and French.Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a member of the Corporate Audit & Advisory team, the IT Auditor will be expected to perform risk-based audit and advisory projects within the context of Information Technology and Services at Air Canada.The scope of assignments will cover the complex systems involved in running a state-of-the-art airline as well as the processes to support those systems, focusing on maintaining the security, integrity and availability of the information. The individual will report to the Manager, IT Audit, Risk and Compliance and will work with them to help meet the annual objectives of the team.Key Functions & Accountabilities:  Assist in planning and performing company-wide, risk-based audits and studies of IT operations, processes and systems, and assess the adequacy of risk management over the Company’s business processes and information supporting the strategies for the achievement of the Company’s organizational objectives. Support preparation of reports with guidance and follow up on implementation of recommendations.Conduct audits of third-party companies providing computer and related services to the Company (including SaaS providers), and review their operations and procedures to ensure the confidentiality, integrity and availability of information; adherence to contractual terms.Document, test, and evaluate control effectiveness as well as assess/monitor gaps and remediation efforts related to IT General Controls to ensure the Company and its subsidiaries comply with rules established by Ontario Securities Commission National Instrument 52-109.Assist in preparing clear and concise audit conclusions based on evidence collected, data analytics results, root cause analysis and industry best practices.Provide support to external auditors, in matters dealing with IT system controls. Provide support for other audits and investigations where the scope includes the extensive use of Information Technology.Provide support in the compliance efforts of the organization with the Payment Card Industry – Data Security Standards (PCI-DSS). Support automation requirements of the Corporate Audit & Advisory group, and provide development assistance in the creation of continuous auditing and/or monitoring technologies.Must be able to work both independently and as part of a team.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Must hold an undergraduate degree in a computer-related field or another related discipline.Professional certification or working towards professional certifications such as CISA, ITIL.One to three years’ experience in IT audit or IT Operations management.Knowledge and awareness of the following would be an asset:IT Governance frameworks (for example, COBIT, ITIL.).Information Security frameworks and compliance programs including but not limited to NIST, PCI DSS, ISO/IEC 27001/2.Experience using data analytic tools (i.e., PowerBI).Excellent interpersonal, oral and written communication skills, including the ability to prepare concise reports. Proven analytical abilities, as well as very strong planning and organization skills to manage competing demands. Airline experience and knowledge of airline processes would be a distinct advantage.Valid passport and ability to travel (nationally and internationally), sometimes on short notice.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a member of the Corporate Audit & Advisory team, the IT Auditor will be expected to perform risk-based audit and advisory projects within the context of Information Technology and Services at Air Canada.The scope of assignments will cover the complex systems involved in running a state-of-the-art airline as well as the processes to support those systems, focusing on maintaining the security, integrity and availability of the information. The individual will report to the Manager, IT Audit, Risk and Compliance and will work with them to help meet the annual objectives of the team.Key Functions & Accountabilities:  Assist in planning and performing company-wide, risk-based audits and studies of IT operations, processes and systems, and assess the adequacy of risk management over the Company’s business processes and information supporting the strategies for the achievement of the Company’s organizational objectives. Support preparation of reports with guidance and follow up on implementation of recommendations.Conduct audits of third-party companies providing computer and related services to the Company (including SaaS providers), and review their operations and procedures to ensure the confidentiality, integrity and availability of information; adherence to contractual terms.Document, test, and evaluate control effectiveness as well as assess/monitor gaps and remediation efforts related to IT General Controls to ensure the Company and its subsidiaries comply with rules established by Ontario Securities Commission National Instrument 52-109.Assist in preparing clear and concise audit conclusions based on evidence collected, data analytics results, root cause analysis and industry best practices.Provide support to external auditors, in matters dealing with IT system controls. Provide support for other audits and investigations where the scope includes the extensive use of Information Technology.Provide support in the compliance efforts of the organization with the Payment Card Industry – Data Security Standards (PCI-DSS). Support automation requirements of the Corporate Audit & Advisory group, and provide development assistance in the creation of continuous auditing and/or monitoring technologies.Must be able to work both independently and as part of a team.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Must hold an undergraduate degree in a computer-related field or another related discipline.Professional certification or working towards professional certifications such as CISA, ITIL.One to three years’ experience in IT audit or IT Operations management.Knowledge and awareness of the following would be an asset:IT Governance frameworks (for example, COBIT, ITIL.).Information Security frameworks and compliance programs including but not limited to NIST, PCI DSS, ISO/IEC 27001/2.Experience using data analytic tools (i.e., PowerBI).Excellent interpersonal, oral and written communication skills, including the ability to prepare concise reports. Proven analytical abilities, as well as very strong planning and organization skills to manage competing demands. Airline experience and knowledge of airline processes would be a distinct advantage.Valid passport and ability to travel (nationally and internationally), sometimes on short notice.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada seeks technically experienced Specialist, Data Analytics (DevOps) is highly motivated and who will be responsible for helping to define and build the future state of Air Canada’s data integration and data lake platform. You will be working closely with a team of skilled data engineers as well as our management team and other stakeholders to develop the strategy, technical solution and implementation roadmap. Successful candidate should be able to execute and automate operational processes with utmost quality, accuracy and security. This position will be reporting to the Manager, Data & Analytics. Key Responsibilities & ActivitiesResponsible for design and build-out of data models, codification of business rules, mapping of data sources to the data models (structured and unstructured), engineering of scalable ETL pipelines, development of data quality solutions, and continuous evaluation of technologies to continue to enhance the capabilities of the Data Engineering team and broader Product and Analytics teamsMake sure data engineering initiatives are properly supported at the infrastructure and architecture levelsAutomate the build and release of multiple projects by implementing automation tools and frameworks (CI/CD pipelines).Maintain code branches along with integrations of code across multiple branches.Configure complex installations and quickly resolve all defects or script issues found within the installation.Collaborate with cross-functional teams to solve development constraints and deployment issuesApply effective coding practices for error-free timely release.Maintain and update technical documents and procedures accompanied by configuration and design of database models relative to the requirements of the organizationMaintain data standard and security measures through the implementation of information technology plans, policies, and standards.Conduct metadata management, data cleansing and conformingUse sound agile development practices (code reviews, testing, etc) to develop and deliver data pipelinesProvide day-to-day support and technical expertise to both technical and non-technical teamsFollow DevOps delivery model and recommend adjustments based on results, when needed. Help implement guidelines, standards, and procedures and provide recommendations for improvements.Understand the various application architectures and ensure development of supportable automation processes. Coordinate with Architecture and Quality teams to ensure timely delivery of projects, features, bugfixes, and infrastructure improvements into multiple production environmentsLead and coordinate the go-live activities essential to the execution of the deployment plans/checklists Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology, operations and people leadership experience in a large company4+ years of DevOps or related experience with gradually increasing responsibilities and a demonstrated understanding of DevOps and technical quality control processes, artifacts and tools.Certifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Proficiency in Scala, Python, Java or Javascript, and relational databases (Oracle, DB2, SQL Server, etc.)Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) and familiarity with NoSQL databases such as Cassandra and MongoExperience with data warehousing, and cloud computing platforms like Microsoft Azure, AWS or Google Cloud. AWS certification is preferred.Experience with cloud-based monitoring logging, cost analysis toolsSolid experience as a DevOps Engineer, including automation experience with configuration management tools.Track record working with data from multiple sourcesStrong project management and organizational skillsAPI development experience an assetExperience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Knowledge of the tooling for deployment, monitoring and site reliabilityDemonstrated experience working with Agile Ops/DevOps teams, including KPI development for efficiency tracking.Experience supporting and working with cross-functional teams in a dynamic environment.Experience with Big Data technologies (e.g Hadoop, Hive, HBase, Spark, Kafka, Storm, Cassandra, Columnar Databases or Graph Databases) and with ETL technologies (e.g SSIS, Informatica or Datastage)Strong scripting (e.g. Python) and automation skills.Experience and proficiency with Linux system administration.Experience with version control repositories like GIT Knowledge of containerization tools (e.g. Docker)Understanding network topologies and common network protocols and services.Effective and professional oral and written communication skills, interfacing with internal peers, upper management, and customers.Team player and ability to function effectively in a fast paced, team-oriented work environment with a bias toward action.Ability to understand and affect decisions strategically for the interest of Air Canada first and foremost  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada seeks technically experienced Specialist, Data Analytics (DevOps) is highly motivated and who will be responsible for helping to define and build the future state of Air Canada’s data integration and data lake platform. You will be working closely with a team of skilled data engineers as well as our management team and other stakeholders to develop the strategy, technical solution and implementation roadmap. Successful candidate should be able to execute and automate operational processes with utmost quality, accuracy and security. This position will be reporting to the Manager, Data & Analytics. Key Responsibilities & ActivitiesResponsible for design and build-out of data models, codification of business rules, mapping of data sources to the data models (structured and unstructured), engineering of scalable ETL pipelines, development of data quality solutions, and continuous evaluation of technologies to continue to enhance the capabilities of the Data Engineering team and broader Product and Analytics teamsMake sure data engineering initiatives are properly supported at the infrastructure and architecture levelsAutomate the build and release of multiple projects by implementing automation tools and frameworks (CI/CD pipelines).Maintain code branches along with integrations of code across multiple branches.Configure complex installations and quickly resolve all defects or script issues found within the installation.Collaborate with cross-functional teams to solve development constraints and deployment issuesApply effective coding practices for error-free timely release.Maintain and update technical documents and procedures accompanied by configuration and design of database models relative to the requirements of the organizationMaintain data standard and security measures through the implementation of information technology plans, policies, and standards.Conduct metadata management, data cleansing and conformingUse sound agile development practices (code reviews, testing, etc) to develop and deliver data pipelinesProvide day-to-day support and technical expertise to both technical and non-technical teamsFollow DevOps delivery model and recommend adjustments based on results, when needed. Help implement guidelines, standards, and procedures and provide recommendations for improvements.Understand the various application architectures and ensure development of supportable automation processes. Coordinate with Architecture and Quality teams to ensure timely delivery of projects, features, bugfixes, and infrastructure improvements into multiple production environmentsLead and coordinate the go-live activities essential to the execution of the deployment plans/checklists Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology, operations and people leadership experience in a large company4+ years of DevOps or related experience with gradually increasing responsibilities and a demonstrated understanding of DevOps and technical quality control processes, artifacts and tools.Certifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Proficiency in Scala, Python, Java or Javascript, and relational databases (Oracle, DB2, SQL Server, etc.)Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) and familiarity with NoSQL databases such as Cassandra and MongoExperience with data warehousing, and cloud computing platforms like Microsoft Azure, AWS or Google Cloud. AWS certification is preferred.Experience with cloud-based monitoring logging, cost analysis toolsSolid experience as a DevOps Engineer, including automation experience with configuration management tools.Track record working with data from multiple sourcesStrong project management and organizational skillsAPI development experience an assetExperience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Knowledge of the tooling for deployment, monitoring and site reliabilityDemonstrated experience working with Agile Ops/DevOps teams, including KPI development for efficiency tracking.Experience supporting and working with cross-functional teams in a dynamic environment.Experience with Big Data technologies (e.g Hadoop, Hive, HBase, Spark, Kafka, Storm, Cassandra, Columnar Databases or Graph Databases) and with ETL technologies (e.g SSIS, Informatica or Datastage)Strong scripting (e.g. Python) and automation skills.Experience and proficiency with Linux system administration.Experience with version control repositories like GIT Knowledge of containerization tools (e.g. Docker)Understanding network topologies and common network protocols and services.Effective and professional oral and written communication skills, interfacing with internal peers, upper management, and customers.Team player and ability to function effectively in a fast paced, team-oriented work environment with a bias toward action.Ability to understand and affect decisions strategically for the interest of Air Canada first and foremost  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Data & Analytics - Data Modeler must be an excellent communicator, both written and verbal, and have experience working with business areas to translate their business data needs and data questions into project or enhancement requirements. The incumbent must have a solid background in Data Analysis as well as on the job experience as a data modeler. This position provides the opportunity to be involved in new BI and DW solutions, such as Dashboards and Reports, Big Data Solutions and to work with many different business areas within the company. The candidate will participate in all phases of the BI/DW development life cycle as well as support the day-to-day operations as it pertains to data modeling improvements and supporting the existing platform. The candidate will own the Enterprise Data Model. He/She must have solid data modeling experience and must demonstrate an affinity for working with others to create successful Business Intelligence (BI) and Data Warehouse (DW) solutions. Responsibilities:Facilitate and/or participate in agile sessions to assess, capture, and translate complex business issues and requirements into structured data architecture and data modeling use case requirements.Hold conceptual and logical data model reviews with product managers/data subject matter experts.Must be able to abstract general principles from specifics and conceptualize and design data model.Develop, enhance, and manage conceptual data model, enterprise logical data model (LDM), physical data model (PDM) for the data platform.Ensure data lineage mapping across implementations for the platform.Understand and meet referential data integrity requirements based on business needs. Develop and/or assist in generating source to target data mapping.Perform data model consolidation and integration to integrate new silos of organizations source data to the data platform.Understand and apply logical entity-relational design concepts.Develop dimensional models and views needed for data analytics and reporting.Develop and maintain fully defined conceptual, logical and physical dimensional data models to ensure the information models are capable of meeting end user and developer needs.Develop data models and data migration strategies utilizing best practice concepts of data modeling including star schema, snowflake schema, etc.Build model aggregation layers and specific star schemas as subject areas within a logical and physical model.Qualifications University degree in computer science or in similar fields or relevant experienceExperience building and managing enterprise grade data models.Experience with relational modeling, domain modeling, Data Vault modeling  and dimensional modeling.Experience with metadata management and its use for modeling activities.Experience with creating data model and data structure in Teradata, SQL Server, PostgreSQL, or other using ER/Studio DA or Erwin Modeling.5+ years of experience using the following modeling techniques: 3rd Normal form, ERD, Dimensional modelling (Star Schema)5+ years of experience with data management standards and data model practices.Thorough knowledge of conceptual and logical data modeling and familiarity with physical database design and optimization concepts.Experience with common standards and best practices for data elements, data types, and file formats.Ability to conceive and describe the big picture.Strong quantitative and analytic skills.Proven ability to quickly work with multiple key stakeholders.Able to steer through a large corporate environment and ensure appropriate organizational data processes are met.Data analysis/profiling and reverse engineering of data. Strong knowledge of relational and multi-dimensional database architectures.Excellent interpersonal skillsStrong Communication skills, Oral and WrittenKnowledge of SQLMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Data & Analytics - Data Modeler must be an excellent communicator, both written and verbal, and have experience working with business areas to translate their business data needs and data questions into project or enhancement requirements. The incumbent must have a solid background in Data Analysis as well as on the job experience as a data modeler. This position provides the opportunity to be involved in new BI and DW solutions, such as Dashboards and Reports, Big Data Solutions and to work with many different business areas within the company. The candidate will participate in all phases of the BI/DW development life cycle as well as support the day-to-day operations as it pertains to data modeling improvements and supporting the existing platform. The candidate will own the Enterprise Data Model. He/She must have solid data modeling experience and must demonstrate an affinity for working with others to create successful Business Intelligence (BI) and Data Warehouse (DW) solutions. Responsibilities:Facilitate and/or participate in agile sessions to assess, capture, and translate complex business issues and requirements into structured data architecture and data modeling use case requirements.Hold conceptual and logical data model reviews with product managers/data subject matter experts.Must be able to abstract general principles from specifics and conceptualize and design data model.Develop, enhance, and manage conceptual data model, enterprise logical data model (LDM), physical data model (PDM) for the data platform.Ensure data lineage mapping across implementations for the platform.Understand and meet referential data integrity requirements based on business needs. Develop and/or assist in generating source to target data mapping.Perform data model consolidation and integration to integrate new silos of organizations source data to the data platform.Understand and apply logical entity-relational design concepts.Develop dimensional models and views needed for data analytics and reporting.Develop and maintain fully defined conceptual, logical and physical dimensional data models to ensure the information models are capable of meeting end user and developer needs.Develop data models and data migration strategies utilizing best practice concepts of data modeling including star schema, snowflake schema, etc.Build model aggregation layers and specific star schemas as subject areas within a logical and physical model.Qualifications University degree in computer science or in similar fields or relevant experienceExperience building and managing enterprise grade data models.Experience with relational modeling, domain modeling, Data Vault modeling  and dimensional modeling.Experience with metadata management and its use for modeling activities.Experience with creating data model and data structure in Teradata, SQL Server, PostgreSQL, or other using ER/Studio DA or Erwin Modeling.5+ years of experience using the following modeling techniques: 3rd Normal form, ERD, Dimensional modelling (Star Schema)5+ years of experience with data management standards and data model practices.Thorough knowledge of conceptual and logical data modeling and familiarity with physical database design and optimization concepts.Experience with common standards and best practices for data elements, data types, and file formats.Ability to conceive and describe the big picture.Strong quantitative and analytic skills.Proven ability to quickly work with multiple key stakeholders.Able to steer through a large corporate environment and ensure appropriate organizational data processes are met.Data analysis/profiling and reverse engineering of data. Strong knowledge of relational and multi-dimensional database architectures.Excellent interpersonal skillsStrong Communication skills, Oral and WrittenKnowledge of SQLMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the PSS Loyalty initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in LoyaltyReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and write use cases and user storiesSupport in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an asset High school diploma or equivalence;Mandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the PSS Loyalty initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in LoyaltyReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and write use cases and user storiesSupport in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an asset High school diploma or equivalence;Mandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description  Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, and following up based on outcome to finalize and close the case. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue.Key Functions:Minimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Provide guidance and support to other groups such Airports and Contact Centers. Maintain high service quality through expertise and knowledge through sound operational decisions.Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, Using Fraud Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communications by emails or phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels.Support and participate in projects and strategy meetings representing the department.Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st 2021Proficiency in Microsoft Excel and OutlookMinimum of 1-2 years of fraud prevention and/or E-COM payments experienceExcellent interpersonal, communication, organizational skillsTeam playerExceptional written communications in the 2 official languages, English primarily and French strongly desiredSolid analytical skills and proven linked investigations capabilitiesSelf-starter, energetic with a strong sense of initiative, prioritization and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment. Do note that the shifts may be subject to change depending on operational needs which may also include weekend coverage.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description  Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, and following up based on outcome to finalize and close the case. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue.Key Functions:Minimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Provide guidance and support to other groups such Airports and Contact Centers. Maintain high service quality through expertise and knowledge through sound operational decisions.Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, Using Fraud Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communications by emails or phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels.Support and participate in projects and strategy meetings representing the department.Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st 2021Proficiency in Microsoft Excel and OutlookMinimum of 1-2 years of fraud prevention and/or E-COM payments experienceExcellent interpersonal, communication, organizational skillsTeam playerExceptional written communications in the 2 official languages, English primarily and French strongly desiredSolid analytical skills and proven linked investigations capabilitiesSelf-starter, energetic with a strong sense of initiative, prioritization and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment. Do note that the shifts may be subject to change depending on operational needs which may also include weekend coverage.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      • $50,000 - $60,000 per year
      Our client in Dorval is currently looking for a customer service representative.Reporting to the Customer Service Manager, the Customer Service Specialist is responsible to handle activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. If you are looking for an exciting role in a team orientated environment this is the job for you!AdvantagesMonday to Friday 8:00 to 4:302 days in office, 3 days at homeCompetitive salary $50,000-$55,0003 weeks vacationFlexible work programPaid training and development programs at every levelGlobal career advancement and mentoring opportunitiesEducation allowanceCompetitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributionsOn site GymEmployee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company.ResponsibilitiesReceive and process customer ordersDevelop solutions to customer needs/opportunitiesBuild and sustain long-term customer partnershipsDisplay effective communication and interpersonal skillsCollaborate effectively with team membersResolve problems and non-conformances quicklyOther duties as requiredQualificationsCustomer service experience an asset (Office or Call Center)Strong organizational aptitude, be detailed oriented and have excellent time management skillsStrong problem-solving skills with the ability to prioritize and multitaskTeam player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholdersStrong computer skills using Microsoft office suite including Outlook, Excel and WordBilingual in French and EnglishSAP experience an asset If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a customer service representative.Reporting to the Customer Service Manager, the Customer Service Specialist is responsible to handle activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. If you are looking for an exciting role in a team orientated environment this is the job for you!AdvantagesMonday to Friday 8:00 to 4:302 days in office, 3 days at homeCompetitive salary $50,000-$55,0003 weeks vacationFlexible work programPaid training and development programs at every levelGlobal career advancement and mentoring opportunitiesEducation allowanceCompetitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributionsOn site GymEmployee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company.ResponsibilitiesReceive and process customer ordersDevelop solutions to customer needs/opportunitiesBuild and sustain long-term customer partnershipsDisplay effective communication and interpersonal skillsCollaborate effectively with team membersResolve problems and non-conformances quicklyOther duties as requiredQualificationsCustomer service experience an asset (Office or Call Center)Strong organizational aptitude, be detailed oriented and have excellent time management skillsStrong problem-solving skills with the ability to prioritize and multitaskTeam player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholdersStrong computer skills using Microsoft office suite including Outlook, Excel and WordBilingual in French and EnglishSAP experience an asset If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description  Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is currently looking for Ramp Agents (Station Attendants) to join our ground handling team at the Dorval Airport. We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agents (Station Attendants) play a key role in ensuring that the aircraft are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week, and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week  . The current salaries are $17.75/hr for the Full Time position, and $16.60/hr for the Part Time position and as per the collective agreement.  Additionally, shift premiums will apply as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00. Competitive benefits and travel privileges accessing Air Canada’s extensive global network. Responsibilities:Drive and operate ramp-servicing vehicles and equipment.Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage.On-load/off-load cargo and passenger baggage. Please take 2 minutes to watch the following videos with more information about the Ramp Agent (Station Attendant) role:https://youtu.be/4yGhZukonN8https://www.youtube.com/watch?v=TM6wgd0TOpc&list=PL361KjVt-YbJVhmnZXRmugI6h19HHqGYd&index=3 Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Available for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays. (Shift Premiums will be paid as follows: Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).Willingness to work under various climatic conditions.Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times.Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Possess a valid driver’s license.Available to attend a 2-4 weeks full time paid mandatory training.Pass security clearance and obtain the Transport Canada security card.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation. LINGUISTIC REQUIREMENTS Based on equal qualifications, preference will be given to bilingual candidates. Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description  Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is currently looking for Ramp Agents (Station Attendants) to join our ground handling team at the Dorval Airport. We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agents (Station Attendants) play a key role in ensuring that the aircraft are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week, and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week  . The current salaries are $17.75/hr for the Full Time position, and $16.60/hr for the Part Time position and as per the collective agreement.  Additionally, shift premiums will apply as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00. Competitive benefits and travel privileges accessing Air Canada’s extensive global network. Responsibilities:Drive and operate ramp-servicing vehicles and equipment.Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage.On-load/off-load cargo and passenger baggage. Please take 2 minutes to watch the following videos with more information about the Ramp Agent (Station Attendant) role:https://youtu.be/4yGhZukonN8https://www.youtube.com/watch?v=TM6wgd0TOpc&list=PL361KjVt-YbJVhmnZXRmugI6h19HHqGYd&index=3 Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Available for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays. (Shift Premiums will be paid as follows: Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).Willingness to work under various climatic conditions.Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times.Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Possess a valid driver’s license.Available to attend a 2-4 weeks full time paid mandatory training.Pass security clearance and obtain the Transport Canada security card.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation. LINGUISTIC REQUIREMENTS Based on equal qualifications, preference will be given to bilingual candidates. Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Working in collaboration with different IFS stakeholders, the Business Intelligence Analyst, will identify and develop improvements to IFS policies and cabin crew performance., using analysis, data-mining, modeling, forecasting and prescriptive analysis techniques. This role will also be responsible to translate scientific findings into high value, easy to understand stories to be presented to IFS senior management and executives.  Key Functions & Accountabilities: Promote the data-driven culture in the organization, align the BI priorities with the IFS strategy, measure the actual BI adoption, strive to give an excellent level of service to BI usersProvide technical guidance and hands on development support across the business for reports, dashboards, and self-serve solutions.  Understand stakeholder requirements and translate them into actionable BIProvide subject matter expertise to the IFS teams, providing guidance on what’s possible and best practiceAdhere and promote enterprise data governance policies and practices. Keep the stakeholders informed about the data quality evolution over time.Champion data visualization in the business, applying a critical eye to reports and dashboardsIdentify new data sources to enrich data assets and work with IT to implementWork with IFS teams and IT to identify and delivery on automation opportunitiesDevelop a hierarchical framework that provides interdependencies such as leading/lagging and target based KPIsAssist in ensuring dashboard design is standard, current and applied across functionsAutomate the detection and identification of business deviations from forecastsProvide value-added support to the department by performing various analysis on IFS metricsContribute to the development of the Analytical skillsets of the teamParticipate in brainstorming sessions and lead initiatives and innovation project as required.Provide support to Manager, Innovation and IFS Publications as requiredExpand knowledge of new/different industry Best Practices and incorporate innovative thinking in all areas of work.Qualifications Bachelor’s degree in BI, computer science, statistics, math, economics, or other quantitative fieldLicense(s), attestation(s), certification(s), association(s) required:Flight Attendant qualification an assetTableau and Power BI certification an asset.Experience/Business KnowledgeBe passionate about using data to guide business decisionsExceptional analytical and problem-solving skillsProven mathematics and statistics skillsets including experimental design, predictive modeling, time series, optimization techniques, machine learning, etc.Strong analytic skills with the ability to correlate key data to corporate objectivesEnthusiastic to tackle business challenges and identify new opportunities for improvement Ability to multi-task and meet deadlines while paying attention to detailsAbility to deliver work quality in a fast-paced environmentAbility to communicate complex concepts into simple ones (i.e. story-telling skills)At least three year in a similar position (within Air Canada is preferred)Positive thinking and sense of humorAbility to use MS Office suite, SharePoint, Pronto Forms, Power Bi, Power App, Globe, Report Link and other IFS systems efficientlyKnowledge of data visualization tools like Tableau and Power BI is mandatory Flexible and adaptableAble to travelIndoctrination Training (mandatory)Job orientationCARs (Canadian Aviation Regulations)Safety Management SystemFlight Attendant Training Initial Service Director Training (an asset)Violence & Harassment for ManagementCanada Labour Code Part IIPolicy on Alcohol and DrugsFire Extinguisher Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsLevel 4 – EnglishLevel 2+ – French is highly desired. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Working in collaboration with different IFS stakeholders, the Business Intelligence Analyst, will identify and develop improvements to IFS policies and cabin crew performance., using analysis, data-mining, modeling, forecasting and prescriptive analysis techniques. This role will also be responsible to translate scientific findings into high value, easy to understand stories to be presented to IFS senior management and executives.  Key Functions & Accountabilities: Promote the data-driven culture in the organization, align the BI priorities with the IFS strategy, measure the actual BI adoption, strive to give an excellent level of service to BI usersProvide technical guidance and hands on development support across the business for reports, dashboards, and self-serve solutions.  Understand stakeholder requirements and translate them into actionable BIProvide subject matter expertise to the IFS teams, providing guidance on what’s possible and best practiceAdhere and promote enterprise data governance policies and practices. Keep the stakeholders informed about the data quality evolution over time.Champion data visualization in the business, applying a critical eye to reports and dashboardsIdentify new data sources to enrich data assets and work with IT to implementWork with IFS teams and IT to identify and delivery on automation opportunitiesDevelop a hierarchical framework that provides interdependencies such as leading/lagging and target based KPIsAssist in ensuring dashboard design is standard, current and applied across functionsAutomate the detection and identification of business deviations from forecastsProvide value-added support to the department by performing various analysis on IFS metricsContribute to the development of the Analytical skillsets of the teamParticipate in brainstorming sessions and lead initiatives and innovation project as required.Provide support to Manager, Innovation and IFS Publications as requiredExpand knowledge of new/different industry Best Practices and incorporate innovative thinking in all areas of work.Qualifications Bachelor’s degree in BI, computer science, statistics, math, economics, or other quantitative fieldLicense(s), attestation(s), certification(s), association(s) required:Flight Attendant qualification an assetTableau and Power BI certification an asset.Experience/Business KnowledgeBe passionate about using data to guide business decisionsExceptional analytical and problem-solving skillsProven mathematics and statistics skillsets including experimental design, predictive modeling, time series, optimization techniques, machine learning, etc.Strong analytic skills with the ability to correlate key data to corporate objectivesEnthusiastic to tackle business challenges and identify new opportunities for improvement Ability to multi-task and meet deadlines while paying attention to detailsAbility to deliver work quality in a fast-paced environmentAbility to communicate complex concepts into simple ones (i.e. story-telling skills)At least three year in a similar position (within Air Canada is preferred)Positive thinking and sense of humorAbility to use MS Office suite, SharePoint, Pronto Forms, Power Bi, Power App, Globe, Report Link and other IFS systems efficientlyKnowledge of data visualization tools like Tableau and Power BI is mandatory Flexible and adaptableAble to travelIndoctrination Training (mandatory)Job orientationCARs (Canadian Aviation Regulations)Safety Management SystemFlight Attendant Training Initial Service Director Training (an asset)Violence & Harassment for ManagementCanada Labour Code Part IIPolicy on Alcohol and DrugsFire Extinguisher Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsLevel 4 – EnglishLevel 2+ – French is highly desired. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT PMO will provide governance, guidance and analyses for the development, management and control of PMO processes. He/she will work with the Project Management teams to maintain the Project Portfolio Management (PPM) solution, ensure quality of project updates, create portfolio reports and Key Performance Indicator presentations, and support project prioritization and project roadmap activities. The PMO Analyst will have the overall responsibility for PM templates, the Sharepoint site and its administration. KEY FUNCTIONSSupport the PMO’s ambition to provide the governance and tools to manage the implementation of IT solutions. This includes development and maintenance of standard project templates, creation of monthly Portfolio Report and project dashboards, and analysis of project and program trendsProvide project control support to ensure compliance and quality on project team reporting, including budgets, timelines, scope, progress, project health, risks and issuesDevelop project communication plan to ensure timely dissemination of project information to sponsors and other stakeholdersProvide project budget management support, including creating and presenting periodic project budget reportsProvide backup/assistance to the Project Managers on vendor/partner managementIdentify and help escalate project issues to ensure appropriate resolutionDemonstrate expertise in applying project management best practices and tools throughout the project lifecycle and promote the adoption of sound project management principlesHelp ensure project management practices comply with corporate and regulatory policies and guidelinesUtilize the enterprise project management system, and applicable templates to prepare documentation as well as track and monitor project information. Participate in project audits as requiredQualifications Bachelor’s degree in a relevant field (Information Technology, Engineering) or relevant/equivalent experienceCertified Associate in Project Management (CAPM) or Project Management Professional (PMP) Certification or the equivalent an assetA minimum of two years prior experience in a similar role or project coordinator / project administrator / project office roleWorking knowledge of standard project management methodology, practices, and procedures (as defined by PMI)Experience administering a PPM tool an assetEmbodies Air Canada’s philosophies, vision and valuesTeam player with effective interpersonal skillsFlexible, adaptable and ability to perform well under pressureStrong organizational, analytical, and communication skillsCurrent knowledge of the technology industry and emerging trendsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT PMO will provide governance, guidance and analyses for the development, management and control of PMO processes. He/she will work with the Project Management teams to maintain the Project Portfolio Management (PPM) solution, ensure quality of project updates, create portfolio reports and Key Performance Indicator presentations, and support project prioritization and project roadmap activities. The PMO Analyst will have the overall responsibility for PM templates, the Sharepoint site and its administration. KEY FUNCTIONSSupport the PMO’s ambition to provide the governance and tools to manage the implementation of IT solutions. This includes development and maintenance of standard project templates, creation of monthly Portfolio Report and project dashboards, and analysis of project and program trendsProvide project control support to ensure compliance and quality on project team reporting, including budgets, timelines, scope, progress, project health, risks and issuesDevelop project communication plan to ensure timely dissemination of project information to sponsors and other stakeholdersProvide project budget management support, including creating and presenting periodic project budget reportsProvide backup/assistance to the Project Managers on vendor/partner managementIdentify and help escalate project issues to ensure appropriate resolutionDemonstrate expertise in applying project management best practices and tools throughout the project lifecycle and promote the adoption of sound project management principlesHelp ensure project management practices comply with corporate and regulatory policies and guidelinesUtilize the enterprise project management system, and applicable templates to prepare documentation as well as track and monitor project information. Participate in project audits as requiredQualifications Bachelor’s degree in a relevant field (Information Technology, Engineering) or relevant/equivalent experienceCertified Associate in Project Management (CAPM) or Project Management Professional (PMP) Certification or the equivalent an assetA minimum of two years prior experience in a similar role or project coordinator / project administrator / project office roleWorking knowledge of standard project management methodology, practices, and procedures (as defined by PMI)Experience administering a PPM tool an assetEmbodies Air Canada’s philosophies, vision and valuesTeam player with effective interpersonal skillsFlexible, adaptable and ability to perform well under pressureStrong organizational, analytical, and communication skillsCurrent knowledge of the technology industry and emerging trendsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      • $45,000 - $50,000 per year
      We are currently looking for a Junior Import / Export Coordinator - Air and Ocean to work for a very well established transport company in Dorval. Do you have experience in the transport industry? Are you seeking a new challenge? This transport company is currently looking to add someone who will join their ever growing organization. AdvantagesMonday-Friday (Flexible start times) (8.5 hour days)A leader in the transport industry Work from home option Salary $45,000-$50,000 (Based on experience)Benefits Medical & Dental Bonus incentive Vacation 2-3 weeks based on experienceStock Option kicking into affect in Sep 2021ResponsibilitiesThis person will be booking trucks, tracking shipments, buying and selling orders, quoting, customer service and working closely in a centralized operations dept and with outside salespersons.Book Air and Ocean shipmentsRate negotiations with airlines & steamship linesReceive calls from customers and process ordersDaily tracings and follow-ups with customers and carriersProvide quotations to customers and make follow-upsCustomer ServiceAll other related tasksQualifications High-school diploma and/or CIFFA certificate Must have two (2) years freight forwarding experience. Knowledge of transportation industry for air and ocean (a must), truck (an asset) Knowledge of world geography Knowledge of carriers (services and locations they provide and serve) French and English Speaking, other languages an asset Knowledge of MS Office. Detail oriented, autonomous, organized, very good judgment, customer service andnegotiation skills. Must communicate well!If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a Junior Import / Export Coordinator - Air and Ocean to work for a very well established transport company in Dorval. Do you have experience in the transport industry? Are you seeking a new challenge? This transport company is currently looking to add someone who will join their ever growing organization. AdvantagesMonday-Friday (Flexible start times) (8.5 hour days)A leader in the transport industry Work from home option Salary $45,000-$50,000 (Based on experience)Benefits Medical & Dental Bonus incentive Vacation 2-3 weeks based on experienceStock Option kicking into affect in Sep 2021ResponsibilitiesThis person will be booking trucks, tracking shipments, buying and selling orders, quoting, customer service and working closely in a centralized operations dept and with outside salespersons.Book Air and Ocean shipmentsRate negotiations with airlines & steamship linesReceive calls from customers and process ordersDaily tracings and follow-ups with customers and carriersProvide quotations to customers and make follow-upsCustomer ServiceAll other related tasksQualifications High-school diploma and/or CIFFA certificate Must have two (2) years freight forwarding experience. Knowledge of transportation industry for air and ocean (a must), truck (an asset) Knowledge of world geography Knowledge of carriers (services and locations they provide and serve) French and English Speaking, other languages an asset Knowledge of MS Office. Detail oriented, autonomous, organized, very good judgment, customer service andnegotiation skills. Must communicate well!If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $18.00 per hour
      Our client in Dorval is currently looking for a receptionist for a contractual maternity replacement for at least 1 year.he receptionist greets people who come to the reception and directs visitors.She answers the phone and handles callsShe provides information to clients or refers requests for information to the appropriate people and ensures the filing of documents and mail.In addition, she performs certain clerical tasks for the accounts payable AdvantagesMonday to Friday 8AM-4:30PM30 mins break for lunchSalary from $18/hrLocation - DorvalContract for 1 yearResponsibilitiesAnswers the telephone and handles callsShe informs customers or refers requests for information to the appropriate people and ensures the filing of documents and mail.In addition, she performs certain office tasks for the accounts payable department.- Responsible for customer reception;- Receiving and transferring calls;- Filing;- Processing mail and sending documents to be mailed;- Assistance to the accounts payable departmentQualificationsThe individual will:Have 1-2 years of experience in a relevant field;Be recognized for his/her excellent customer service skills;Be bilingual (French spoken and written, English spoken)Be able to handle confidential information;Be able to work with the MS office suite;Manage priorities effectively;Perform tasks with precision and accuracyRecognized for consistency, accuracy and professionalism; the person assigned to this position will be expected to carry out his/her activities by effectively managing his/her prioritiesIf you are interested in this position or know someone who meets these criteria, please email me at brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or call us at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a receptionist for a contractual maternity replacement for at least 1 year.he receptionist greets people who come to the reception and directs visitors.She answers the phone and handles callsShe provides information to clients or refers requests for information to the appropriate people and ensures the filing of documents and mail.In addition, she performs certain clerical tasks for the accounts payable AdvantagesMonday to Friday 8AM-4:30PM30 mins break for lunchSalary from $18/hrLocation - DorvalContract for 1 yearResponsibilitiesAnswers the telephone and handles callsShe informs customers or refers requests for information to the appropriate people and ensures the filing of documents and mail.In addition, she performs certain office tasks for the accounts payable department.- Responsible for customer reception;- Receiving and transferring calls;- Filing;- Processing mail and sending documents to be mailed;- Assistance to the accounts payable departmentQualificationsThe individual will:Have 1-2 years of experience in a relevant field;Be recognized for his/her excellent customer service skills;Be bilingual (French spoken and written, English spoken)Be able to handle confidential information;Be able to work with the MS office suite;Manage priorities effectively;Perform tasks with precision and accuracyRecognized for consistency, accuracy and professionalism; the person assigned to this position will be expected to carry out his/her activities by effectively managing his/her prioritiesIf you are interested in this position or know someone who meets these criteria, please email me at brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or call us at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $60,000 - $65,000 per year
      A well-established company in Pointe-Claire in the field of medical and sanitary equipment is looking for its future commercial and event marketing specialist for its laboratory and research division. Under the supervision of the VP Marketing and Marketing Director, the person will play a versatile role in terms of event planning, creation and application of advertising strategies in order to increase market share and sales.An organization that goes quickly, innovates and is current in its management practices. A great opportunity to shine and grow in a tight-knit marketing team with a collaborative spirit.You have a strong interest in trade marketing, is a benchmark in terms of negotiation and consultative selling, we want to meet you!AdvantagesVacation upon hireAssuranceRRSPParkingPolicy with the possibility of teleworking in post-pandemic hybrid modeResponsibilitiesLead the development and execution of Trade Marketing strategies and tactics to achieve defined business goals for all product categories in the Lab and Research segment;Develop, execute and monitor ROI of account based advertising and other programs to improve account plans and achieve brand / business unit performance;Create and execute cooperative advertising strategies that contribute to organizational goals to improve market share and sales performance;Identify, propose, plan and execute activities and events that support the strategic channel growth plan;Create and execute B2B and B2C promotional calendars (promotions, creation, communications);In partnership with Sales, develop strategic plans and promotional strategies that strengthen our brand awareness among end users;Work in partnership with sales for continuous and proactive communication with customers;Liaise between clients and members of the marketing team to share market knowledge and distributor needs;Systematically use Salesforce, Pardot and Highspot as business planning and communication tools to ensure consistency, visibility and efficiency, both internally and externally;Drive new business and product listings by understanding strategies, performance measures and customer needs to improve their competitive position in the market;Provide direct input and assist in the preparation of client and client business reviews; participate in presentations as needed;QualificationsUniversity degree or equivalent experience with at least 3 years of experience in Trade Marketing or Marketing Communications.Fluency in English required. Bilingual French / English, an important asset.Computer skills: Salesforce, Microsoft Outlook, PowerPoint, Word, advanced Excel; knowledge of Pardot would be an asset.Strong work ethic and excellent organizational and time management skills.Understanding of distributor strategies, account-based marketing processes and planning.Strong written and verbal communication skills including superior influencing and presentation skills.Ideas-based negotiation and consultative selling skills.Strong business acumen and knowledge of market and industry trends.SummaryPlease feel free to contact me for more detail or apply online.Claudia.levesquedube@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A well-established company in Pointe-Claire in the field of medical and sanitary equipment is looking for its future commercial and event marketing specialist for its laboratory and research division. Under the supervision of the VP Marketing and Marketing Director, the person will play a versatile role in terms of event planning, creation and application of advertising strategies in order to increase market share and sales.An organization that goes quickly, innovates and is current in its management practices. A great opportunity to shine and grow in a tight-knit marketing team with a collaborative spirit.You have a strong interest in trade marketing, is a benchmark in terms of negotiation and consultative selling, we want to meet you!AdvantagesVacation upon hireAssuranceRRSPParkingPolicy with the possibility of teleworking in post-pandemic hybrid modeResponsibilitiesLead the development and execution of Trade Marketing strategies and tactics to achieve defined business goals for all product categories in the Lab and Research segment;Develop, execute and monitor ROI of account based advertising and other programs to improve account plans and achieve brand / business unit performance;Create and execute cooperative advertising strategies that contribute to organizational goals to improve market share and sales performance;Identify, propose, plan and execute activities and events that support the strategic channel growth plan;Create and execute B2B and B2C promotional calendars (promotions, creation, communications);In partnership with Sales, develop strategic plans and promotional strategies that strengthen our brand awareness among end users;Work in partnership with sales for continuous and proactive communication with customers;Liaise between clients and members of the marketing team to share market knowledge and distributor needs;Systematically use Salesforce, Pardot and Highspot as business planning and communication tools to ensure consistency, visibility and efficiency, both internally and externally;Drive new business and product listings by understanding strategies, performance measures and customer needs to improve their competitive position in the market;Provide direct input and assist in the preparation of client and client business reviews; participate in presentations as needed;QualificationsUniversity degree or equivalent experience with at least 3 years of experience in Trade Marketing or Marketing Communications.Fluency in English required. Bilingual French / English, an important asset.Computer skills: Salesforce, Microsoft Outlook, PowerPoint, Word, advanced Excel; knowledge of Pardot would be an asset.Strong work ethic and excellent organizational and time management skills.Understanding of distributor strategies, account-based marketing processes and planning.Strong written and verbal communication skills including superior influencing and presentation skills.Ideas-based negotiation and consultative selling skills.Strong business acumen and knowledge of market and industry trends.SummaryPlease feel free to contact me for more detail or apply online.Claudia.levesquedube@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security. This position will be reporting to the Sr. Manager, Cyber SecurityContribute to the Cyber Security Operations program to effectively improve Air Canada’s risk postureResponsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsManage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations programParticipate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityMonitor compliance with information security policies and proceduresAssist the security advisory team by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to identify the risk posture Reviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3-5 years of IT technology or operations experience in a large company At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security OperationsExperience with Security Risk assessment, Vulnerability Triaging and remediationsMust possess a strong technical background in various operating systems, networks, applications, databases, and cloudAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsApproaches a problem by using a logical, systematic, and sequential approachAbility to notice, interpret, and anticipate others’ concerns, and to communicate effectivelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security. This position will be reporting to the Sr. Manager, Cyber SecurityContribute to the Cyber Security Operations program to effectively improve Air Canada’s risk postureResponsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsManage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations programParticipate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityMonitor compliance with information security policies and proceduresAssist the security advisory team by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to identify the risk posture Reviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3-5 years of IT technology or operations experience in a large company At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security OperationsExperience with Security Risk assessment, Vulnerability Triaging and remediationsMust possess a strong technical background in various operating systems, networks, applications, databases, and cloudAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsApproaches a problem by using a logical, systematic, and sequential approachAbility to notice, interpret, and anticipate others’ concerns, and to communicate effectivelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Performs operational and/or administrative duties of a complex nature, using a variety of software applications.  These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment. TASKS / RESPONSIBILITIES:Analyze, design, format and produce creative high quality documents, reports, etc.Develop, prepare, and provide statistical reportsPrepare comparative analysisPrepare monthly statistical summary of catering expensesMaintain monthly record of invoices paid or outstandingPrepare cost analysis and statisticsPlan, coordinate, and execute road shows, where travel may be requiredAssist with product displaysRecommend and assist in implementing improved methods and proceduresProvide on-the-job training, direction, guidance and assistance to other employees in the department. Maintain confidentiality at all timesRecord and maintain operational records and/or endorsementsComply with Company Policies, Collective Agreements and/or Government RegulationsLiaise with internal and external customersOrganize and prioritize workload to meet deadlinesWorks with minimal or no supervisionFirst level troubleshooter of hardware/softwareAssist with compilation of operating business planMonitor reports, investigate discrepancies and calculate accrualsMaintain ledgersAudit invoicesEnsure flight crew meals and/or ground allowances are providedProcess and calculate pay adjustments/expensesCompose, format and prepare correspondenceMaintain computerized meal costing systemOperate mainframe printers and related equipmentPrepare and distribute reports to meet production printing deadlinesControl and monitor printing system to maintain availability, serviceability and reliabilityMonitor printers for quality controlCoordinate maintenance and up-keep of equipment problemsTask allocation may vary from one department to anotherIn addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021 EDUCATION:High School graduationSKILLS / KNOWLEDGE:Good interpersonal skillsExcellent communication skills both written and verbal, as well as formatting and proofreading skillsIntermediate knowledge of Microsoft Office applicationsProficiency in spelling, punctuation and grammarAptitude for accuracy and detailAptitude for mathEXPERIENCE:Minimum 3 years office experienceSPECIFIC REQUIREMENTS:Some positions require the ability to take minutesSome positions require Licenses, e.g. Driver’s, MOT, AVOP etc.Some positions may require lifting and climbing.Some positions may require shift work and/or work staggered starting and stopping times Some positions may be exposed to weather conditionsCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Performs operational and/or administrative duties of a complex nature, using a variety of software applications.  These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment. TASKS / RESPONSIBILITIES:Analyze, design, format and produce creative high quality documents, reports, etc.Develop, prepare, and provide statistical reportsPrepare comparative analysisPrepare monthly statistical summary of catering expensesMaintain monthly record of invoices paid or outstandingPrepare cost analysis and statisticsPlan, coordinate, and execute road shows, where travel may be requiredAssist with product displaysRecommend and assist in implementing improved methods and proceduresProvide on-the-job training, direction, guidance and assistance to other employees in the department. Maintain confidentiality at all timesRecord and maintain operational records and/or endorsementsComply with Company Policies, Collective Agreements and/or Government RegulationsLiaise with internal and external customersOrganize and prioritize workload to meet deadlinesWorks with minimal or no supervisionFirst level troubleshooter of hardware/softwareAssist with compilation of operating business planMonitor reports, investigate discrepancies and calculate accrualsMaintain ledgersAudit invoicesEnsure flight crew meals and/or ground allowances are providedProcess and calculate pay adjustments/expensesCompose, format and prepare correspondenceMaintain computerized meal costing systemOperate mainframe printers and related equipmentPrepare and distribute reports to meet production printing deadlinesControl and monitor printing system to maintain availability, serviceability and reliabilityMonitor printers for quality controlCoordinate maintenance and up-keep of equipment problemsTask allocation may vary from one department to anotherIn addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021 EDUCATION:High School graduationSKILLS / KNOWLEDGE:Good interpersonal skillsExcellent communication skills both written and verbal, as well as formatting and proofreading skillsIntermediate knowledge of Microsoft Office applicationsProficiency in spelling, punctuation and grammarAptitude for accuracy and detailAptitude for mathEXPERIENCE:Minimum 3 years office experienceSPECIFIC REQUIREMENTS:Some positions require the ability to take minutesSome positions require Licenses, e.g. Driver’s, MOT, AVOP etc.Some positions may require lifting and climbing.Some positions may require shift work and/or work staggered starting and stopping times Some positions may be exposed to weather conditionsCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of Air Canada Cargo globally and help set the path forward for their employees, customers, and partners. Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Cargo.Create successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredPrevious Logistics, Commercial and or Operations IT experience in a regional or global capacity, considered an assetMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of Air Canada Cargo globally and help set the path forward for their employees, customers, and partners. Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Cargo.Create successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredPrevious Logistics, Commercial and or Operations IT experience in a regional or global capacity, considered an assetMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Our Loyalty Application Development Maintenance team is presently looking for a dynamic individual to fill the role of Analyst, App, Dev & Mtce – Loyalty Systems.  This position will analyze business needs and contribute to the development and improvements of the application. These are highly complex and business critical services, with an exciting evolution roadmap on its way. Key responsibilities:Provide functional support to the development team, the business analysts, the test team, and to other teams and partners that consume iFlyProvide production support to triage, qualify, prioritize issues Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Collaborate with cross-functional teams to solve development constraints and deployment issuesWork closely with vendor partners in the ADM spaceCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirements in the development of integrated IT products, across all platforms and channelsSupport Project Management through planning, monitoring & delivery phasesDefine the uses stories and acceptance criteria Provide leadership and guidance to the test team in the development of test scripts and analysis of resultsMaintain and update technical documents and proceduresMaintain data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications 3-5 years of IT technology or operations experience in a large company Experience as Analyst or Agile Product Owner within a delivery teamExperience with JiraHighly proficient with MS Office, including Microsoft Project, Visio and Internet browsersMandatory Covid-19 Vaccination Required as of October 31st 2021Non Technical SkillsAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workMust be a team player with ability to work closely with diverse groups and working stylesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Our Loyalty Application Development Maintenance team is presently looking for a dynamic individual to fill the role of Analyst, App, Dev & Mtce – Loyalty Systems.  This position will analyze business needs and contribute to the development and improvements of the application. These are highly complex and business critical services, with an exciting evolution roadmap on its way. Key responsibilities:Provide functional support to the development team, the business analysts, the test team, and to other teams and partners that consume iFlyProvide production support to triage, qualify, prioritize issues Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Collaborate with cross-functional teams to solve development constraints and deployment issuesWork closely with vendor partners in the ADM spaceCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirements in the development of integrated IT products, across all platforms and channelsSupport Project Management through planning, monitoring & delivery phasesDefine the uses stories and acceptance criteria Provide leadership and guidance to the test team in the development of test scripts and analysis of resultsMaintain and update technical documents and proceduresMaintain data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications 3-5 years of IT technology or operations experience in a large company Experience as Analyst or Agile Product Owner within a delivery teamExperience with JiraHighly proficient with MS Office, including Microsoft Project, Visio and Internet browsersMandatory Covid-19 Vaccination Required as of October 31st 2021Non Technical SkillsAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workMust be a team player with ability to work closely with diverse groups and working stylesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Ensure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services,, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Ensure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services,, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Develop, deliver and maintain applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology and practices for evolution of processes & optimization of applications.  This position will be reporting to the Manager, Application Development and Maintenance. Responsibilities Work closely with key stakeholders to ensure all business requirements are developed and clearly communicated Develop APEX code that is reusable, easily testable and highly efficient Analyze and resolve technical and applications issuesLeverage point-and-click Salesforce configuration as much as possible (workflow, process builder, approval process, etc)Design scalable applications on the Force.com platform by leveraging industry standard best practices and the strengths of the Force.com platformCreate, update, and maintain Einstein Analytics dashboards and data modelsIntegrate with other applications through RESTful web servicesAdhere to the quality objectives and engineering best practices, perform complete unit and integration testing, code reviews, secure coding standard, and deliver complete documentationPlay an active role in projects-related activities such as sprint planning, daily scrum meeting, sprint reviewwork with  a team of offshore developers including prioritizing application enhancements, providing design oversight and performing code reviews on a day-to-day basisDesign, build and prioritize test strategies, plans and scriptsDevelop pre-test checklist to ensure environment is ready for test execution.Deploying Production ChangesDocument anomalies and assist developers in corrective actions.Track and retest anomalies based on feedback or new releases.Providing Training to the business on how to use various functionality within the applicationActively contribute to the continuous enhancement of the team by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etcQualifications EducationA relevant University degree/technical certification, and/or relevant experience commensurate to the roleWork Experience3-5 years of IT technology or operations experience in a large company Hands-on APEX development experienceExperience on Visualforce, Lightning components, Salesforce reports and dashboardsKnowledge of ETL tools and processes is an assetExperience with Atlassian software development and collaboration tools (Jira, BitBucket, Confluence, etc.) is an assetCertificationSalesforce Certification is strongly desiredBehavioral CompetenciesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Develop, deliver and maintain applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology and practices for evolution of processes & optimization of applications.  This position will be reporting to the Manager, Application Development and Maintenance. Responsibilities Work closely with key stakeholders to ensure all business requirements are developed and clearly communicated Develop APEX code that is reusable, easily testable and highly efficient Analyze and resolve technical and applications issuesLeverage point-and-click Salesforce configuration as much as possible (workflow, process builder, approval process, etc)Design scalable applications on the Force.com platform by leveraging industry standard best practices and the strengths of the Force.com platformCreate, update, and maintain Einstein Analytics dashboards and data modelsIntegrate with other applications through RESTful web servicesAdhere to the quality objectives and engineering best practices, perform complete unit and integration testing, code reviews, secure coding standard, and deliver complete documentationPlay an active role in projects-related activities such as sprint planning, daily scrum meeting, sprint reviewwork with  a team of offshore developers including prioritizing application enhancements, providing design oversight and performing code reviews on a day-to-day basisDesign, build and prioritize test strategies, plans and scriptsDevelop pre-test checklist to ensure environment is ready for test execution.Deploying Production ChangesDocument anomalies and assist developers in corrective actions.Track and retest anomalies based on feedback or new releases.Providing Training to the business on how to use various functionality within the applicationActively contribute to the continuous enhancement of the team by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etcQualifications EducationA relevant University degree/technical certification, and/or relevant experience commensurate to the roleWork Experience3-5 years of IT technology or operations experience in a large company Hands-on APEX development experienceExperience on Visualforce, Lightning components, Salesforce reports and dashboardsKnowledge of ETL tools and processes is an assetExperience with Atlassian software development and collaboration tools (Jira, BitBucket, Confluence, etc.) is an assetCertificationSalesforce Certification is strongly desiredBehavioral CompetenciesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Temporary
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Basic Function: Perform administrative duties of a complex nature requiring initiative and judgment. Tasks / Responsibilities:Create tables, graphs, etc.Sort and merge documents, reports, etc.Edit and proofreadWork under pressurePrepare, maintain and update files, records, documents, manuals, etc.Compose correspondenceReceive and direct all incoming callsProvide assistance for outgoing calls, e.g. directory assistance, calling cardRefer external customers to appropriate areas, e.g. departments, employeesArrange ground transportation for internal/external customers, e.g. taxisLiaise with internal/external customersWork with minimal or no supervisionDesign, compose, format and produce correspondence, reports and documents using a variety of software applicationsResearch data and prepare reportsPrepare third party billingsHandle cash/cheques and related documentationVerify and process invoices and expensesCoordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.Organize and prioritize workloadComply with Government Regulations, Company Policies and Collective Agreement and proceduresAdminister Collective AgreementsControl distribution and maintain Company and technical publicationsMaintain a high level of accuracyOperate specific department/Company software programsDevelop and maintain schedulesMaintain confidentiality at all timesMaintain and develop accurate maintenance and/or technical recordsAudit recordsMonitor equalization of overtimeMay be required to perform other related duties which do not affect the nature of the job In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level.Qualifications  Mandatory Covid-19 Vaccination Required Education:High School graduationSkills / Knowledge:Bilingual (English and French)Good interpersonal skillsEffective communication skills, both written and verbalIntermediate knowledge of Microsoft Office applicationsProficiency in spelling, punctuation and grammarExperience:Minimum 2 years office experienceExperience with electronic filing (e-filing) is an assetSpecific Requirements:Some positions may require liftingSome positions require licenses, e.g. Driver’s, MOT, AVOP etc.Some positions may require shift work and/or work staggered starting and stopping times**        Classifications included:        Administrative 5, 6 & 8 Linguistic RequirementsBilingual (English and French).Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Basic Function: Perform administrative duties of a complex nature requiring initiative and judgment. Tasks / Responsibilities:Create tables, graphs, etc.Sort and merge documents, reports, etc.Edit and proofreadWork under pressurePrepare, maintain and update files, records, documents, manuals, etc.Compose correspondenceReceive and direct all incoming callsProvide assistance for outgoing calls, e.g. directory assistance, calling cardRefer external customers to appropriate areas, e.g. departments, employeesArrange ground transportation for internal/external customers, e.g. taxisLiaise with internal/external customersWork with minimal or no supervisionDesign, compose, format and produce correspondence, reports and documents using a variety of software applicationsResearch data and prepare reportsPrepare third party billingsHandle cash/cheques and related documentationVerify and process invoices and expensesCoordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.Organize and prioritize workloadComply with Government Regulations, Company Policies and Collective Agreement and proceduresAdminister Collective AgreementsControl distribution and maintain Company and technical publicationsMaintain a high level of accuracyOperate specific department/Company software programsDevelop and maintain schedulesMaintain confidentiality at all timesMaintain and develop accurate maintenance and/or technical recordsAudit recordsMonitor equalization of overtimeMay be required to perform other related duties which do not affect the nature of the job In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level.Qualifications  Mandatory Covid-19 Vaccination Required Education:High School graduationSkills / Knowledge:Bilingual (English and French)Good interpersonal skillsEffective communication skills, both written and verbalIntermediate knowledge of Microsoft Office applicationsProficiency in spelling, punctuation and grammarExperience:Minimum 2 years office experienceExperience with electronic filing (e-filing) is an assetSpecific Requirements:Some positions may require liftingSome positions require licenses, e.g. Driver’s, MOT, AVOP etc.Some positions may require shift work and/or work staggered starting and stopping times**        Classifications included:        Administrative 5, 6 & 8 Linguistic RequirementsBilingual (English and French).Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      • Dorval, Québec
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. In anticipation of future openings.  Air Canada, recently ranked Best Airline in North America, is looking for Cabin Service Cleaning Attendants to join our ground handling team at the Montreal Aiport. Whether providing an aircraft cabin with equipment and cabin servicing supplies or cleaning the interior of an aircraft, our Cabin Service and Cleaning Attendants play an important role in ensuring that our aircraft are ready for a secure and on-time departure.  Permanent full-time employment is 40 hours per week. The current salary is $15.20/hr as per collective agreement. In addition, Air Canada offers a wide range of benefits to its employees, including medical insurance, travel privileges, and a profit sharing plan. Job Description: Equipping  the aircraft cabin for flight according to specifications with equipment and cabin servicing supplies.Cleaning interior of aircraft. Stocking the vehicles used in the grooming function. Stocking and cleaning of the cabin "make-up" rooms and area. Stocking and maintaining cabin services kit and other associated duties. Please take 2 minutes to watch the following video with more information about the Cabin Service and Cleaning Attendant role: https://youtu.be/4yGhZukonN8Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021Team player.Previous janitorial experience a definite asset. Available for shift work - early mornings, evenings, midnights, weekends and holidays. Able to lift heavy objects. Capacity to work within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Conditions of Employment: Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months. Eligible candidates must be eligible to work in Canada, possessing a valid driver's license and be available to attend full time training (attendance is mandatory). Candidates must also pass security clearance and obtain the Transport Canada security card (MOT). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion  Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.  As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.  Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. In anticipation of future openings.  Air Canada, recently ranked Best Airline in North America, is looking for Cabin Service Cleaning Attendants to join our ground handling team at the Montreal Aiport. Whether providing an aircraft cabin with equipment and cabin servicing supplies or cleaning the interior of an aircraft, our Cabin Service and Cleaning Attendants play an important role in ensuring that our aircraft are ready for a secure and on-time departure.  Permanent full-time employment is 40 hours per week. The current salary is $15.20/hr as per collective agreement. In addition, Air Canada offers a wide range of benefits to its employees, including medical insurance, travel privileges, and a profit sharing plan. Job Description: Equipping  the aircraft cabin for flight according to specifications with equipment and cabin servicing supplies.Cleaning interior of aircraft. Stocking the vehicles used in the grooming function. Stocking and cleaning of the cabin "make-up" rooms and area. Stocking and maintaining cabin services kit and other associated duties. Please take 2 minutes to watch the following video with more information about the Cabin Service and Cleaning Attendant role: https://youtu.be/4yGhZukonN8Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021Team player.Previous janitorial experience a definite asset. Available for shift work - early mornings, evenings, midnights, weekends and holidays. Able to lift heavy objects. Capacity to work within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Conditions of Employment: Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months. Eligible candidates must be eligible to work in Canada, possessing a valid driver's license and be available to attend full time training (attendance is mandatory). Candidates must also pass security clearance and obtain the Transport Canada security card (MOT). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion  Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.  As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.  Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users. This position will be reporting to the Senior IT Business Partner Manager – Commercial.Act as the key liaison across all functional areas, including business units, IT, and external vendorsCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional areaProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9- 12 years of IT technology, operations and people leadership experience in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users. This position will be reporting to the Senior IT Business Partner Manager – Commercial.Act as the key liaison across all functional areas, including business units, IT, and external vendorsCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional areaProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9- 12 years of IT technology, operations and people leadership experience in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is looking for dynamic, motivated, and proactive instructors and facilitators to join its Cabin Crew Training Team. The Cabin Crew Training Specialist possesses organizational, communication, and analytical skills to assist our 8000-strong cabin crew in maintaining and exceeding our 4-star Skytrax service ranking as well as our outstanding safety reputation. To achieve this, the Cabin Crew Training Specialist will train, coach, and assess cabin crew and develop them into full service and safety professionals. Job Description Conduct and facilitate classroom and simulator training related to Customer Service, Commercial, Safety, Regulatory and Service as required.Complete all pre and post training administration. Provide coaching inside and outside the classroom (on-board; crew support centers; at gate, etc.) when required.Assess, evaluate, and rate trainee performance. Provide timely feedback and/or coaching dependent on the training and performance objectives set. Work and co-lead special projects mandated by the branch or other operational teams (introduction of new aircraft; IFE systems; eLearning; training design). Work closely with Training Design and In-Flight Service bases to provide support and assistance whenever needed. Gather and solicit operational and training performance information in the areas of administration of procedures, design and development of programs, and participant performance. Assist in the design and development of major training programs, when required. Review, evaluate, and modify proposed and existing programs. Provide ongoing feedback to existing programs. Supports and/or participates in internal and external audits (Safety & Quality Assurance) when required. Participate in all the Train the Trainers sessions on Safety, Service, and Instructional related items as they pertain to training. Participate and coordinate recruitment activities for Customer Service Training Team when required.Work with colleagues and manager to achieve and surpass branch and operational objectives. Qualifications Possess sound knowledge in training development and adult learning principles.  Excellent written and verbal skills.Successfully complete flight attendant initial training and maintain flight attendant qualifications throughout instructor career. Ability to challenge the status quo and possess a continuous improvement philosophy in all areas of training. Ability to receive constructive feedback from frontline, peers, and managers as well as provide it.   Excellent facilitation and instructing skills.  High regard for health and safety. Strong interpersonal effectiveness skills with solid leadership qualities and conflict resolution acumen. Ability to work in teams and high confidence self-correcting oneself and others. Possess “forward thinking” ability. Demonstrate a strong commitment to customer service. Must be able to work independently with minimal supervision and able to seek out help when needed. Highly flexible and adaptable and still able to meet deadlines, work under pressure, and prioritize multiple projects. Willing to travel and work flexible and extended hours. Previous experience in in-flight, training, and customer services, a definite asset. Bachelor of Education or other related discipline or equivalent professional experience, a definite asset. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is looking for dynamic, motivated, and proactive instructors and facilitators to join its Cabin Crew Training Team. The Cabin Crew Training Specialist possesses organizational, communication, and analytical skills to assist our 8000-strong cabin crew in maintaining and exceeding our 4-star Skytrax service ranking as well as our outstanding safety reputation. To achieve this, the Cabin Crew Training Specialist will train, coach, and assess cabin crew and develop them into full service and safety professionals. Job Description Conduct and facilitate classroom and simulator training related to Customer Service, Commercial, Safety, Regulatory and Service as required.Complete all pre and post training administration. Provide coaching inside and outside the classroom (on-board; crew support centers; at gate, etc.) when required.Assess, evaluate, and rate trainee performance. Provide timely feedback and/or coaching dependent on the training and performance objectives set. Work and co-lead special projects mandated by the branch or other operational teams (introduction of new aircraft; IFE systems; eLearning; training design). Work closely with Training Design and In-Flight Service bases to provide support and assistance whenever needed. Gather and solicit operational and training performance information in the areas of administration of procedures, design and development of programs, and participant performance. Assist in the design and development of major training programs, when required. Review, evaluate, and modify proposed and existing programs. Provide ongoing feedback to existing programs. Supports and/or participates in internal and external audits (Safety & Quality Assurance) when required. Participate in all the Train the Trainers sessions on Safety, Service, and Instructional related items as they pertain to training. Participate and coordinate recruitment activities for Customer Service Training Team when required.Work with colleagues and manager to achieve and surpass branch and operational objectives. Qualifications Possess sound knowledge in training development and adult learning principles.  Excellent written and verbal skills.Successfully complete flight attendant initial training and maintain flight attendant qualifications throughout instructor career. Ability to challenge the status quo and possess a continuous improvement philosophy in all areas of training. Ability to receive constructive feedback from frontline, peers, and managers as well as provide it.   Excellent facilitation and instructing skills.  High regard for health and safety. Strong interpersonal effectiveness skills with solid leadership qualities and conflict resolution acumen. Ability to work in teams and high confidence self-correcting oneself and others. Possess “forward thinking” ability. Demonstrate a strong commitment to customer service. Must be able to work independently with minimal supervision and able to seek out help when needed. Highly flexible and adaptable and still able to meet deadlines, work under pressure, and prioritize multiple projects. Willing to travel and work flexible and extended hours. Previous experience in in-flight, training, and customer services, a definite asset. Bachelor of Education or other related discipline or equivalent professional experience, a definite asset. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol. Across the country and across the world, the Air Canada family brings people together.  Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.  The Central Baggage Tracing Agent provides Air Canada customers an elevated customer service experience by providing them with regular updates regarding their delayed belongings. Our Agents will use the multiple resources available while making inquiries by telephone, email, and any other potential means of communication to locations throughout the world to find rightful owner of the missing belonging(s). The Agents will make arrangements to reunite our customers with their belongings, throughout Air Canada's and other airlines systems, liaise and provide support to the airport tracing offices of both Air Canada and other airlines.  Qualifications Qualifications:Strong customer focus, dealing with customers with professionalism and careExcellent verbal and written skills, ability to successfully pass an oral and written examExcellent problem solving skills; able to apply creative solutions that have a positive impact on resultsRecognized ability to work under pressure, handle stressful situations and maintain flexibility Able to influence, convince and create mutually acceptable solutions in the context of conflictsDemonstrated strong interpersonal and communication skills, able to establish and maintain effective relationships throughout the organizationAnalytical abilitiesAbility to work shiftwork and irregular hours.Excellent knowledge of computer software (Excel, Word, PowerPoint)Must satisfactorily pass the appropriate training courseBe able to  meet  the  physical  requirements  of  lifting,  moving,  storing, shipping, etc. of baggage and other articles.Baggage process and WorldTracer knowledge is considered an asset.Ability to obtain a RAIC LINGUISTIC REQUIREMENTSBilingual (English and French).  At Air Canada, we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Air Canada thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol. Across the country and across the world, the Air Canada family brings people together.  Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.  The Central Baggage Tracing Agent provides Air Canada customers an elevated customer service experience by providing them with regular updates regarding their delayed belongings. Our Agents will use the multiple resources available while making inquiries by telephone, email, and any other potential means of communication to locations throughout the world to find rightful owner of the missing belonging(s). The Agents will make arrangements to reunite our customers with their belongings, throughout Air Canada's and other airlines systems, liaise and provide support to the airport tracing offices of both Air Canada and other airlines.  Qualifications Qualifications:Strong customer focus, dealing with customers with professionalism and careExcellent verbal and written skills, ability to successfully pass an oral and written examExcellent problem solving skills; able to apply creative solutions that have a positive impact on resultsRecognized ability to work under pressure, handle stressful situations and maintain flexibility Able to influence, convince and create mutually acceptable solutions in the context of conflictsDemonstrated strong interpersonal and communication skills, able to establish and maintain effective relationships throughout the organizationAnalytical abilitiesAbility to work shiftwork and irregular hours.Excellent knowledge of computer software (Excel, Word, PowerPoint)Must satisfactorily pass the appropriate training courseBe able to  meet  the  physical  requirements  of  lifting,  moving,  storing, shipping, etc. of baggage and other articles.Baggage process and WorldTracer knowledge is considered an asset.Ability to obtain a RAIC LINGUISTIC REQUIREMENTSBilingual (English and French).  At Air Canada, we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Air Canada thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is presently looking for dynamic individuals to fill the permanent full-time positions of Aircraft Technicians or Aircraft Maintenance Engineers at our Montreal Maintenance Centre. The position is located near the Montréal-Pierre Elliott Trudeau International Airport, Montreal. The current salary starts at $31.50/hour, based on experience and according to the Collective Agreement. Aircraft Technicians / Aircraft Maintenance Engineers are responsible for airframe maintenance and should have the following skill sets:•    Ability to use the correct tools, methods, techniques and equipment required to perform aircraft maintenance.•    Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.•    Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Please take 2 minutes to watch the following video with more information about the Aircraft Technician/Aircraft Maintenance Engineer role: https://www.youtube.com/watch?v=cuwqi8PokME Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021High School diploma.You must have completed a recognized apprenticeship program, and/or have a least 4 years industry related experience.Possession of a Transport Canada AME M2 or M1 license (Mandatory)Possession of valid driver's license (Mandatory)Able to successfully pass the pre-employment qualifying exam, physical and a security check.Be available to work night, evenings and days including weekends and holidays.Night shift is the permanent position for this posting. Possibility to change with seniority.Be available to work night, evenings and days including weekends and holidays.Eligible to work in Canada.Ability to Pass and obtain an airside vehicle operator’s permit (Mandatory)Possession of a restricted radio operators permit (aviation).Ability to pass security clearance and obtain the Restricted area identity card (RAIC). Please refer to Transport Canada site for more details.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsEndorsements on Air Canada aircraft type.Current security clearance.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is presently looking for dynamic individuals to fill the permanent full-time positions of Aircraft Technicians or Aircraft Maintenance Engineers at our Montreal Maintenance Centre. The position is located near the Montréal-Pierre Elliott Trudeau International Airport, Montreal. The current salary starts at $31.50/hour, based on experience and according to the Collective Agreement. Aircraft Technicians / Aircraft Maintenance Engineers are responsible for airframe maintenance and should have the following skill sets:•    Ability to use the correct tools, methods, techniques and equipment required to perform aircraft maintenance.•    Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.•    Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Please take 2 minutes to watch the following video with more information about the Aircraft Technician/Aircraft Maintenance Engineer role: https://www.youtube.com/watch?v=cuwqi8PokME Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021High School diploma.You must have completed a recognized apprenticeship program, and/or have a least 4 years industry related experience.Possession of a Transport Canada AME M2 or M1 license (Mandatory)Possession of valid driver's license (Mandatory)Able to successfully pass the pre-employment qualifying exam, physical and a security check.Be available to work night, evenings and days including weekends and holidays.Night shift is the permanent position for this posting. Possibility to change with seniority.Be available to work night, evenings and days including weekends and holidays.Eligible to work in Canada.Ability to Pass and obtain an airside vehicle operator’s permit (Mandatory)Possession of a restricted radio operators permit (aviation).Ability to pass security clearance and obtain the Restricted area identity card (RAIC). Please refer to Transport Canada site for more details.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsEndorsements on Air Canada aircraft type.Current security clearance.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      • Dorval, Québec
      • Contract
      Our client, a West Island manufacturing company is looking for an Accountant reporting to the Controller, with experience in a CPA firm to perform all activities from the accounting operational cycle to financial statements, including budget preparation., coordination with external auditors.This post is on site.AdvantagesEnvironment where the art of the possible is part of the culture of the company.Responsibilities• Invoice customers;• Match purchase orders and suppliers;• Make end-of-period journal entries;• Analyze and reconcile all accounts monthly;• Prepare and record the payroll every two weeks;• Reconcile credit card account;• Make deposits and bank reconciliation;• Provide management with monthly financial reports;• Participate and prepare the annual budget;• Coordinate with the external auditors for the end of year closing;• Prepare GST-TVQ and CSST government tax reports;• Support the tax process;• Coordinate and prepare various bank credit correspondences;• Continuously improve procedures and controls in compliance with ASPE.Qualifications• Bac in accounting sciences;• Min 5 years in manufacturing company accounting;• Experience in a CPA firm is an undeniable asset;• Master English and functional French;• Master the ASPE• Ability to meet deadlines;• Work independently;• Integrity;• Mastery of Excel pivot tables and other functions.SummaryYou are an Accountant, available to take up this challenge in financial and operational accounting in the manufacturing sector!Communicate with me!Sylvain Lépine, CPA - Sylvain.lepine@randstad.ca or by phone at: 514-982-5905https://www.linkedin.com/in/sylvain-lepine-cpa-cga/Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client, a West Island manufacturing company is looking for an Accountant reporting to the Controller, with experience in a CPA firm to perform all activities from the accounting operational cycle to financial statements, including budget preparation., coordination with external auditors.This post is on site.AdvantagesEnvironment where the art of the possible is part of the culture of the company.Responsibilities• Invoice customers;• Match purchase orders and suppliers;• Make end-of-period journal entries;• Analyze and reconcile all accounts monthly;• Prepare and record the payroll every two weeks;• Reconcile credit card account;• Make deposits and bank reconciliation;• Provide management with monthly financial reports;• Participate and prepare the annual budget;• Coordinate with the external auditors for the end of year closing;• Prepare GST-TVQ and CSST government tax reports;• Support the tax process;• Coordinate and prepare various bank credit correspondences;• Continuously improve procedures and controls in compliance with ASPE.Qualifications• Bac in accounting sciences;• Min 5 years in manufacturing company accounting;• Experience in a CPA firm is an undeniable asset;• Master English and functional French;• Master the ASPE• Ability to meet deadlines;• Work independently;• Integrity;• Mastery of Excel pivot tables and other functions.SummaryYou are an Accountant, available to take up this challenge in financial and operational accounting in the manufacturing sector!Communicate with me!Sylvain Lépine, CPA - Sylvain.lepine@randstad.ca or by phone at: 514-982-5905https://www.linkedin.com/in/sylvain-lepine-cpa-cga/Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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