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      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data & Analytics will respond as a Technical Steward and a Business expert within the data management space.Mine data from primary and secondary sources, then reorganize, integrate said data in a format that can be easily read by various stakeholders.Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.Collaborate with programmers, data engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and contribute to policies for data governance.Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.Develop rules and process to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse and Big Data environment Analyze daily health of the data reporting operations. Identify and develop insight to reduce data quality issues and process gapsLead Technical Data steward activities linked to data GovernanceProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate acting as technical data stewardDesigning and maintaining data systems; this includes fixing coding errors and other data-related problems.Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Demonstrating the significance of their work in the context of local, national, and global trends that impact both their organization and industry.Qualifications 9-12 years of IT technology, operations and people leadership experience in a large company Advanced SQL, ETL Data Warehouse and Big Data experienceBachelor’s Degree in Computer Science, Information Technology, Business Intelligence or a related discipline.5+ years of Airline data management experience.Strong knowledge of data quality management and best practices.Working knowledge of data governance processes and SDLC.Understanding of data requirements gathering and ability to translate business requirements from stakeholders to technical development team. Must possess strong communication (verbal and written), research and interpersonal skills as well as excellent time-management and organizational skills, with a proven ability to be highly productive and efficient in a team driven environment. Must have strong problem-solving and analytical skills, an investigative mentality, organizational and logic skills. Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with attention to detail. Knowledge of Airline terminology is a plusMandatory Covid-19 Vaccination Required as of October 31st 2021  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data & Analytics will respond as a Technical Steward and a Business expert within the data management space.Mine data from primary and secondary sources, then reorganize, integrate said data in a format that can be easily read by various stakeholders.Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.Collaborate with programmers, data engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and contribute to policies for data governance.Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.Develop rules and process to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse and Big Data environment Analyze daily health of the data reporting operations. Identify and develop insight to reduce data quality issues and process gapsLead Technical Data steward activities linked to data GovernanceProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate acting as technical data stewardDesigning and maintaining data systems; this includes fixing coding errors and other data-related problems.Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Demonstrating the significance of their work in the context of local, national, and global trends that impact both their organization and industry.Qualifications 9-12 years of IT technology, operations and people leadership experience in a large company Advanced SQL, ETL Data Warehouse and Big Data experienceBachelor’s Degree in Computer Science, Information Technology, Business Intelligence or a related discipline.5+ years of Airline data management experience.Strong knowledge of data quality management and best practices.Working knowledge of data governance processes and SDLC.Understanding of data requirements gathering and ability to translate business requirements from stakeholders to technical development team. Must possess strong communication (verbal and written), research and interpersonal skills as well as excellent time-management and organizational skills, with a proven ability to be highly productive and efficient in a team driven environment. Must have strong problem-solving and analytical skills, an investigative mentality, organizational and logic skills. Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with attention to detail. Knowledge of Airline terminology is a plusMandatory Covid-19 Vaccination Required as of October 31st 2021  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Temporary
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT PMO will provide governance, guidance and analyses for the development, management and control of PMO processes. He/she will work with the Project Management teams to maintain the Project Portfolio Management (PPM) solution, ensure quality of project updates, create portfolio reports and Key Performance Indicator presentations, and support project prioritization and project roadmap activities. The PMO Analyst will have the overall responsibility for PM templates, the Sharepoint site and its administration. Support the PMO’s ambition to provide the governance and tools to manage the implementation of IT solutions. This includes development and maintenance of standard project templates, creation of monthly Portfolio Report and project dashboards, and analysis of project and program trendsProvide project control support to ensure compliance and quality on project team reporting, including budgets, timelines, scope, progress, project health, risks and issuesDevelop project communication plan to ensure timely dissemination of project information to sponsors and other stakeholdersProvide project budget management support, including creating and presenting periodic project budget reportsProvide backup/assistance to the Project Managers on vendor/partner management Identify and help escalate project issues to ensure appropriate resolutionDemonstrate expertise in applying project management best practices and tools throughout the project lifecycle and promote the adoption of sound project management principles Help ensure project management practices comply with corporate and regulatory policies and guidelinesUtilize the enterprise project management system, and applicable templates to prepare documentation as well as track and monitor project information.  Participate in project audits as requiredQualifications Bachelor’s degree in a relevant field (Information Technology, Engineering) or relevant/equivalent experienceCertified Associate in Project Management (CAPM) or Project Management Professional (PMP) Certification or the equivalent an asset A minimum of two years prior experience in a similar role or project coordinator / project administrator / project office roleWorking knowledge of standard project management methodology, practices, and procedures (as defined by PMI)Experience administering a PPM tool an assetEmbodies Air Canada’s philosophies, vision and valuesTeam player with effective interpersonal skillsFlexible, adaptable and ability to perform well under pressure Strong organizational, analytical, and communication skillsCurrent knowledge of the technology industry and emerging trendsMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT PMO will provide governance, guidance and analyses for the development, management and control of PMO processes. He/she will work with the Project Management teams to maintain the Project Portfolio Management (PPM) solution, ensure quality of project updates, create portfolio reports and Key Performance Indicator presentations, and support project prioritization and project roadmap activities. The PMO Analyst will have the overall responsibility for PM templates, the Sharepoint site and its administration. Support the PMO’s ambition to provide the governance and tools to manage the implementation of IT solutions. This includes development and maintenance of standard project templates, creation of monthly Portfolio Report and project dashboards, and analysis of project and program trendsProvide project control support to ensure compliance and quality on project team reporting, including budgets, timelines, scope, progress, project health, risks and issuesDevelop project communication plan to ensure timely dissemination of project information to sponsors and other stakeholdersProvide project budget management support, including creating and presenting periodic project budget reportsProvide backup/assistance to the Project Managers on vendor/partner management Identify and help escalate project issues to ensure appropriate resolutionDemonstrate expertise in applying project management best practices and tools throughout the project lifecycle and promote the adoption of sound project management principles Help ensure project management practices comply with corporate and regulatory policies and guidelinesUtilize the enterprise project management system, and applicable templates to prepare documentation as well as track and monitor project information.  Participate in project audits as requiredQualifications Bachelor’s degree in a relevant field (Information Technology, Engineering) or relevant/equivalent experienceCertified Associate in Project Management (CAPM) or Project Management Professional (PMP) Certification or the equivalent an asset A minimum of two years prior experience in a similar role or project coordinator / project administrator / project office roleWorking knowledge of standard project management methodology, practices, and procedures (as defined by PMI)Experience administering a PPM tool an assetEmbodies Air Canada’s philosophies, vision and valuesTeam player with effective interpersonal skillsFlexible, adaptable and ability to perform well under pressure Strong organizational, analytical, and communication skillsCurrent knowledge of the technology industry and emerging trendsMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsabilities:Perform Invoice Verification and Reconciliation including Resource Unit, ARC/RRC, etc.Identify applicable credits and confirm assessment in invoicesMaintain and report financial demand and consumption data Support deep dive invoice auditingSupport development and maintenance of Service Provider and VMO financial dashboards and reportsProvide inputs to corporate financial functions Vendor Management forecasting and contract change requirementsPerform ad Hoc analysis; financial modeling; what-if scenarios; pivot tables; forecasting;  analysis and trends; benchmarkingPerform or assist with VMO financial management responsibilities such as auditing vendor/service provider invoices and tracking invoice paymentsEnsure currency and accuracy of all contract financial-related data and supporting artifactsMaintain relevant contract financial management data in the governance tool and/or library, as appropriateParticipate in various managed contract operational and governance meetings Coordinates with relevant business areas (e.g. Procurement, Legal, IT, etc.) for governance related mattersSupport executive summary reportingPrepare and deliver financial analyses, dashboards and reports Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st, 2021+/- 3-5 years' experience - Finance & Accounting, Invoicing, Business/Financial ReportingStrong Excel Skills: Spreadsheets, Pivot Tables, ChartingFinancial modeling; what-if scenarios; pivot tables; forecasting; analysis and trends; benchmarkingExcel Expertise: Spreadsheets, Pivot Tables, Charting, Graphs, Lookups, Slicers, VBAPrepare and deliver financial analyses, dashboards and reportsExcellent communication and presentation skills, both written and verbalAble to work independently in a fast-paced environmentDemonstrated attention to detailCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.   Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsabilities:Perform Invoice Verification and Reconciliation including Resource Unit, ARC/RRC, etc.Identify applicable credits and confirm assessment in invoicesMaintain and report financial demand and consumption data Support deep dive invoice auditingSupport development and maintenance of Service Provider and VMO financial dashboards and reportsProvide inputs to corporate financial functions Vendor Management forecasting and contract change requirementsPerform ad Hoc analysis; financial modeling; what-if scenarios; pivot tables; forecasting;  analysis and trends; benchmarkingPerform or assist with VMO financial management responsibilities such as auditing vendor/service provider invoices and tracking invoice paymentsEnsure currency and accuracy of all contract financial-related data and supporting artifactsMaintain relevant contract financial management data in the governance tool and/or library, as appropriateParticipate in various managed contract operational and governance meetings Coordinates with relevant business areas (e.g. Procurement, Legal, IT, etc.) for governance related mattersSupport executive summary reportingPrepare and deliver financial analyses, dashboards and reports Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st, 2021+/- 3-5 years' experience - Finance & Accounting, Invoicing, Business/Financial ReportingStrong Excel Skills: Spreadsheets, Pivot Tables, ChartingFinancial modeling; what-if scenarios; pivot tables; forecasting; analysis and trends; benchmarkingExcel Expertise: Spreadsheets, Pivot Tables, Charting, Graphs, Lookups, Slicers, VBAPrepare and deliver financial analyses, dashboards and reportsExcellent communication and presentation skills, both written and verbalAble to work independently in a fast-paced environmentDemonstrated attention to detailCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.   Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Contract
      • $18.00 - $0.00 per hour
      Are you looking for a warehouse job?Are you technologically advanced and possess great computer skills?Do you have prior experience doing shipping and handling, or as an inventory specialist?We need you!We are currently looking for a warehouse associate to join our fun and dynamic team located in Dorval in the West Island of Montreal. In this position, you will be the right-hand of our senior shipping and receiving operator. This is a full time position from Monday-Friday 8am-5pmAdvantages- $18/h- Day shift: Monday-Friday 8am-5pm- Possibility of permanency- Room to grow within the companyResponsibilities- Assist supervisor with shipping and receiving- Prepare orders- Keep track of inventory through computer system- Scan orders using RF scanner- Manually transport orders- Using forklift (if applicable)- All other general labor tasks assignedQualifications- 6 months of experience as a warehouse associate or in a similar role- Highschool diploma or equivalency- Valid class 5 drivers license (a must)- Ability to lift, push, and pull 50 lbs loads frequently- Experience using an RF scanner (an asset)- Valid forklift license (an asset) or experience using a lift (asset)- Own steel toe bootsSummaryDo you have questions regarding this warehouse associate position situated in Dorval in the West Island of Montreal? Contact me by e-mail at Jessica.Lovelace@randstad.ca or call me at 514-695-9556 and ask to be transferred to “Jessica” or post #5704. We have multiple positions available in the industrial sector: assemblers, general labour workers, forklift operators, machine operators, order pickers and packers, warehouse associate, lumpers, material handlers, and more!Do you have a friend looking for work? If you work with Randstad and refer a friend to us, you could make $100! Tell your friend to open up a file with Randstad Dorval and receive $100 if they work with us for more than 4 weeks. Tell your friend to call in to open up a file or tell them to send their CV to Jessica.Lovelace@randstad.ca. Make sure they mention that you referred them to us in order to get your $100!Do not wait, you could start working as early as tomorrow! Do not forget to like and follow our Facebook page for more job openings: https://www.facebook.com/jobswestislandRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a warehouse job?Are you technologically advanced and possess great computer skills?Do you have prior experience doing shipping and handling, or as an inventory specialist?We need you!We are currently looking for a warehouse associate to join our fun and dynamic team located in Dorval in the West Island of Montreal. In this position, you will be the right-hand of our senior shipping and receiving operator. This is a full time position from Monday-Friday 8am-5pmAdvantages- $18/h- Day shift: Monday-Friday 8am-5pm- Possibility of permanency- Room to grow within the companyResponsibilities- Assist supervisor with shipping and receiving- Prepare orders- Keep track of inventory through computer system- Scan orders using RF scanner- Manually transport orders- Using forklift (if applicable)- All other general labor tasks assignedQualifications- 6 months of experience as a warehouse associate or in a similar role- Highschool diploma or equivalency- Valid class 5 drivers license (a must)- Ability to lift, push, and pull 50 lbs loads frequently- Experience using an RF scanner (an asset)- Valid forklift license (an asset) or experience using a lift (asset)- Own steel toe bootsSummaryDo you have questions regarding this warehouse associate position situated in Dorval in the West Island of Montreal? Contact me by e-mail at Jessica.Lovelace@randstad.ca or call me at 514-695-9556 and ask to be transferred to “Jessica” or post #5704. We have multiple positions available in the industrial sector: assemblers, general labour workers, forklift operators, machine operators, order pickers and packers, warehouse associate, lumpers, material handlers, and more!Do you have a friend looking for work? If you work with Randstad and refer a friend to us, you could make $100! Tell your friend to open up a file with Randstad Dorval and receive $100 if they work with us for more than 4 weeks. Tell your friend to call in to open up a file or tell them to send their CV to Jessica.Lovelace@randstad.ca. Make sure they mention that you referred them to us in order to get your $100!Do not wait, you could start working as early as tomorrow! Do not forget to like and follow our Facebook page for more job openings: https://www.facebook.com/jobswestislandRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $70,000 - $90,000 per year
      Bonjour chers candidats,Voici un autre poste intéressant pour plusieurs d'entre vous. On recherche un comptable pour une petite compagnie en expansion qui sera responsable de toute la tenue de livre de celle-ci.Si vous n'aimez pas trop la spécialisation mais préférez plutôt touchez à tous les aspects d'un domaine. Ça sera un poste parfait pour vous.Envoyez-moi votre CV à l'adresse courriel suivante : george.tadros@randstad.caSi vous avez des questions ou vous voulez tout simplement en parler de vive-voix de ce poste-ci ou d'autres, n'hésitez pas à me contacter : 514-292-0698 et 514-991-2859Advantages• Salaire compétitif• Horaire flexible• Assurances médicales• Stationnement gratuit• Emploi sans stressResponsibilities• Tenue de livre de la filiale canadienne• Préparer la paie pour les employés• Suivi avec les auditeurs• Participer aux prises de décisions• Préparer les rapports gouvernementaux• Préparer les budgetsQualifications• BAC ou expérience de travail pertinente• Excel avancé• Bilingue (anglais nécessaire)• Expérience avec le cycle comptable• Connaissance générale des normes US GAAPSummaryBonjour chers candidats,Voici un autre poste intéressant pour plusieurs d'entre vous. On recherche un comptable pour une petite compagnie en expansion qui sera responsable de toute la tenue de livre de celle-ci.Si vous n'aimez pas trop la spécialisation mais préférez plutôt touchez à tous les aspects d'un domaine. Ça sera un poste parfait pour vous.Envoyez-moi votre CV à l'adresse courriel suivante : george.tadros@randstad.caSi vous avez des questions ou vous voulez tout simplement en parler de vive-voix de ce poste-ci ou d'autres, n'hésitez pas à me contacter : 514-292-0698 et 514-991-2859Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bonjour chers candidats,Voici un autre poste intéressant pour plusieurs d'entre vous. On recherche un comptable pour une petite compagnie en expansion qui sera responsable de toute la tenue de livre de celle-ci.Si vous n'aimez pas trop la spécialisation mais préférez plutôt touchez à tous les aspects d'un domaine. Ça sera un poste parfait pour vous.Envoyez-moi votre CV à l'adresse courriel suivante : george.tadros@randstad.caSi vous avez des questions ou vous voulez tout simplement en parler de vive-voix de ce poste-ci ou d'autres, n'hésitez pas à me contacter : 514-292-0698 et 514-991-2859Advantages• Salaire compétitif• Horaire flexible• Assurances médicales• Stationnement gratuit• Emploi sans stressResponsibilities• Tenue de livre de la filiale canadienne• Préparer la paie pour les employés• Suivi avec les auditeurs• Participer aux prises de décisions• Préparer les rapports gouvernementaux• Préparer les budgetsQualifications• BAC ou expérience de travail pertinente• Excel avancé• Bilingue (anglais nécessaire)• Expérience avec le cycle comptable• Connaissance générale des normes US GAAPSummaryBonjour chers candidats,Voici un autre poste intéressant pour plusieurs d'entre vous. On recherche un comptable pour une petite compagnie en expansion qui sera responsable de toute la tenue de livre de celle-ci.Si vous n'aimez pas trop la spécialisation mais préférez plutôt touchez à tous les aspects d'un domaine. Ça sera un poste parfait pour vous.Envoyez-moi votre CV à l'adresse courriel suivante : george.tadros@randstad.caSi vous avez des questions ou vous voulez tout simplement en parler de vive-voix de ce poste-ci ou d'autres, n'hésitez pas à me contacter : 514-292-0698 et 514-991-2859Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic lT specialist focused on providing overall system management services for Air Canada’s suite of Legal, Corporate Real estate and Finance Applications.  As a Specialist, you are expected to provide real world expertise in application service design, support and delivery while we modernize and optimize our business solutions. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand. These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape in the company. Air Canada is also investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the creation of the Air Canada of tomorrow. This position will be reporting to “Senior Manager, Application Development and Maintenance” responsible for Air Canada’s Finance, Legal and CRE Systems.  Responsibilities Accountable & responsible for driving overall direction, enhancing processes, priorities & goals between the various  Finance, Legal and CRE systems, including vendor responsibilities & working on new functional areas.Provide vision for and direct oversight of Legal applications (ONIT, iManage and Workshare…) along with other Finance (PeopleSoft, Hyperion) Applications.Ensure application architecture is aligned with Air Canada’s business goals and objectives.Develop and communicate technical architecture guidance, design patterns, and standards, and collaborate with IT stakeholders in the development and evaluation of architecture-compliant solutions.Direct analysis of technology, industry and market trends, and determine their potential impact on Air Canada’s technology environment.Conduct an evaluation of the current IT environment to detect critical deficiencies, and recommend solutions for improvement.Responsible for reviewing the technical architecture from security, accessibility, data integrity, and availability points of view.Overseeing and monitoring progress on complex and/or multiple projects relative to scope, schedules, budgets and quality.Provide technology evaluation and selection advice to management teams.Preparing and distributing architectural vision, goals, standards, structure, behavior patterns, models, to all affected stakeholders.Checking conformance to standards and architectural decision and resolving design and architectural conflicts by explaining and justifying design and architectural decisions.Minimize the impact of integration on various existing processes.Responsible for working across technology functions to ensure synergistic collaboration and attain shared goals.Responsible to document support on all applications for Legal and CRE.Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role.13-15 years of technology operations and design experience in an enterprise IT organization, 3-5 years in senior roles.Very strong and detailed knowledge of ONIT, iManage, Workshare and Tririga. Understanding of PeopleSoft and Oracle database structures.Previous implementation and PeopleSoft upgrade knowledge is an asset.Excellent Scripting and implementation abilities.Direct experience working with a wide range of Legal, Corporate Real Estate or Finance Application software & application platforms.Behavioral CompetenciesPossess strong analytical, creative, problem-solving and critical thinking skills. Detail-oriented team player.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic lT specialist focused on providing overall system management services for Air Canada’s suite of Legal, Corporate Real estate and Finance Applications.  As a Specialist, you are expected to provide real world expertise in application service design, support and delivery while we modernize and optimize our business solutions. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand. These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape in the company. Air Canada is also investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the creation of the Air Canada of tomorrow. This position will be reporting to “Senior Manager, Application Development and Maintenance” responsible for Air Canada’s Finance, Legal and CRE Systems.  Responsibilities Accountable & responsible for driving overall direction, enhancing processes, priorities & goals between the various  Finance, Legal and CRE systems, including vendor responsibilities & working on new functional areas.Provide vision for and direct oversight of Legal applications (ONIT, iManage and Workshare…) along with other Finance (PeopleSoft, Hyperion) Applications.Ensure application architecture is aligned with Air Canada’s business goals and objectives.Develop and communicate technical architecture guidance, design patterns, and standards, and collaborate with IT stakeholders in the development and evaluation of architecture-compliant solutions.Direct analysis of technology, industry and market trends, and determine their potential impact on Air Canada’s technology environment.Conduct an evaluation of the current IT environment to detect critical deficiencies, and recommend solutions for improvement.Responsible for reviewing the technical architecture from security, accessibility, data integrity, and availability points of view.Overseeing and monitoring progress on complex and/or multiple projects relative to scope, schedules, budgets and quality.Provide technology evaluation and selection advice to management teams.Preparing and distributing architectural vision, goals, standards, structure, behavior patterns, models, to all affected stakeholders.Checking conformance to standards and architectural decision and resolving design and architectural conflicts by explaining and justifying design and architectural decisions.Minimize the impact of integration on various existing processes.Responsible for working across technology functions to ensure synergistic collaboration and attain shared goals.Responsible to document support on all applications for Legal and CRE.Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role.13-15 years of technology operations and design experience in an enterprise IT organization, 3-5 years in senior roles.Very strong and detailed knowledge of ONIT, iManage, Workshare and Tririga. Understanding of PeopleSoft and Oracle database structures.Previous implementation and PeopleSoft upgrade knowledge is an asset.Excellent Scripting and implementation abilities.Direct experience working with a wide range of Legal, Corporate Real Estate or Finance Application software & application platforms.Behavioral CompetenciesPossess strong analytical, creative, problem-solving and critical thinking skills. Detail-oriented team player.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as a Ground Support Equipment Electrician Technician at Montreal Airport. Ground Support Equipment Electrician is responsible for preventative maintenance and repair requests made through the Facilities work order system.Install, maintain, trouble shoot and repair facility equipment and industrial equipment and associated electrical and electronic controls.Read, interpret electrical drawings, schematics and the Canadian National Electrical Code Test electrical and electronic equipment and components for service ability.Maintain, repair, test and install electrical motors, generators, industrial forklift batteries and hydraulic and pneumatic electrical control systems.Conduct preventative maintenance program on powered and non-powered aircraft ground support equipment.Install, maintain and calibrate industrial instrumentation and related devices.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021High School diplomaMust be a License C Mechanic OR hold Red Seal Industrial Electrician Interprovincial Redseal or Industrial Electrician.Minimum of five (5) years experience in the tradeExperience with DC PowerAble to successfully pass the pre-employment qualifying examExcellent written and verbal communication skillsAbility to maintain a customer focused attitude in a demanding, high stress environment.Be a team playerAvailable to work a variety of day shifts as well as weekends and holidays.Ability to travel.5th Class power engineer ticket is required as part of probationCandidates must be eligible to work in CanadaCandidates must also pass security clearance and obtain the Transport Canada security card (AVOP). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details).Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as a Ground Support Equipment Electrician Technician at Montreal Airport. Ground Support Equipment Electrician is responsible for preventative maintenance and repair requests made through the Facilities work order system.Install, maintain, trouble shoot and repair facility equipment and industrial equipment and associated electrical and electronic controls.Read, interpret electrical drawings, schematics and the Canadian National Electrical Code Test electrical and electronic equipment and components for service ability.Maintain, repair, test and install electrical motors, generators, industrial forklift batteries and hydraulic and pneumatic electrical control systems.Conduct preventative maintenance program on powered and non-powered aircraft ground support equipment.Install, maintain and calibrate industrial instrumentation and related devices.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021High School diplomaMust be a License C Mechanic OR hold Red Seal Industrial Electrician Interprovincial Redseal or Industrial Electrician.Minimum of five (5) years experience in the tradeExperience with DC PowerAble to successfully pass the pre-employment qualifying examExcellent written and verbal communication skillsAbility to maintain a customer focused attitude in a demanding, high stress environment.Be a team playerAvailable to work a variety of day shifts as well as weekends and holidays.Ability to travel.5th Class power engineer ticket is required as part of probationCandidates must be eligible to work in CanadaCandidates must also pass security clearance and obtain the Transport Canada security card (AVOP). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details).Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT Governance role resides within the PMO Governance team and is responsible for completing compliance reviews to ensure projects are adhering to the established standards under the project management gating framework. The Compliance Analyst reviews will validate that project teams are conducting the required process reviews with various functional owners, completing the required project artifacts and obtaining the required gate approval prior to moving to the next phase within the project.   The Analyst, IT Governance will assess non-compliance instances for size, risk and impact, and will work with project owners to ensure remediation plans have been implemented to address non-compliances.   The incumbent will have five key areas of responsibility: identification, prevention, monitoring and detection, resolution, and advisory. Key Functions Conduct regular compliance reviews to ensure that projects are operating in line with the project management gating framework.  Compliance reviews will consider the following 4 areas: Project governanceAlignment to project management gating frameworkFinancial managementCommunication management Utilized various review methodologies such as interviews, detailed document assessments and controls validation to determine compliance with project governance requirements  Review project governance execution to ensure critical project management artifacts have been completed such as business cases, project charters, baseline plans, change requests, status reports, milestones, RACI achievements, benefits, internal/external resource plans, vendor management plans & KPIs etcReview project governance execution to ensure that the following reviews are in place: project status & progress reviews, RAID reviews, steering committee reviewsEnsure that stakeholder analysis has been completed and that effective communication models are in place to meet stakeholders needs Develop compliance reports that detail non-compliances and assign prioritizations based for size, risk and impact.  Work with project owners to recommend, develop and implement acceptable remediation plans Escalate high risk non-compliances in an effective and timely manner Drive monthly / quarterly project compliance reporting to support overall IT Shared Services reporting framework Provide coaching and training to the PM community to further the adoption and compliance to the passport gating governance framework Provide input to the Resource Manager on Project Management skills gaps noted through compliance reviews.  Qualifications A relevant university degree / technical certification (and/or relevant experience)Minimum of 5+ years’ experience supporting or managing complex projectsCertification in Project Management by a recognized project management organization requiredExperience in Agile and Scrum methodologies highly preferredProven ability to work cross-functionally, communicate succinctly and efficiently, build consensus and handle complex projects in similar environmentExceptional verbal, written and presentation skills.Strong organizational, analytical, relationship management and communication skillsAbility to manage a project plan in a hybrid agile and waterfall delivery models an asset Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT Governance role resides within the PMO Governance team and is responsible for completing compliance reviews to ensure projects are adhering to the established standards under the project management gating framework. The Compliance Analyst reviews will validate that project teams are conducting the required process reviews with various functional owners, completing the required project artifacts and obtaining the required gate approval prior to moving to the next phase within the project.   The Analyst, IT Governance will assess non-compliance instances for size, risk and impact, and will work with project owners to ensure remediation plans have been implemented to address non-compliances.   The incumbent will have five key areas of responsibility: identification, prevention, monitoring and detection, resolution, and advisory. Key Functions Conduct regular compliance reviews to ensure that projects are operating in line with the project management gating framework.  Compliance reviews will consider the following 4 areas: Project governanceAlignment to project management gating frameworkFinancial managementCommunication management Utilized various review methodologies such as interviews, detailed document assessments and controls validation to determine compliance with project governance requirements  Review project governance execution to ensure critical project management artifacts have been completed such as business cases, project charters, baseline plans, change requests, status reports, milestones, RACI achievements, benefits, internal/external resource plans, vendor management plans & KPIs etcReview project governance execution to ensure that the following reviews are in place: project status & progress reviews, RAID reviews, steering committee reviewsEnsure that stakeholder analysis has been completed and that effective communication models are in place to meet stakeholders needs Develop compliance reports that detail non-compliances and assign prioritizations based for size, risk and impact.  Work with project owners to recommend, develop and implement acceptable remediation plans Escalate high risk non-compliances in an effective and timely manner Drive monthly / quarterly project compliance reporting to support overall IT Shared Services reporting framework Provide coaching and training to the PM community to further the adoption and compliance to the passport gating governance framework Provide input to the Resource Manager on Project Management skills gaps noted through compliance reviews.  Qualifications A relevant university degree / technical certification (and/or relevant experience)Minimum of 5+ years’ experience supporting or managing complex projectsCertification in Project Management by a recognized project management organization requiredExperience in Agile and Scrum methodologies highly preferredProven ability to work cross-functionally, communicate succinctly and efficiently, build consensus and handle complex projects in similar environmentExceptional verbal, written and presentation skills.Strong organizational, analytical, relationship management and communication skillsAbility to manage a project plan in a hybrid agile and waterfall delivery models an asset Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      • $20.00 per hour
      Randstad Pointe-Claire is currently looking to hire a skilled forklift operator for our production center located in Pointe-Claire in the West Island of Montreal!If you have at least 6 months of experience as a forklift driver, you have a valid forklift license, and you have a pair of steel toe boots, you should apply right now!We have several different full time positions available in which you could start as early as tomorrow!If you consider yourself a productive and honest worker, then we have the job you’re looking for! Do not be shy to reach out.Advantages- $20/h- Weekly pays- Possibility of permanence- Different schedules available:1. Monday-Friday 7:30am-3:00pm2. Monday-Friday 9am-6pm- Accessible by public transportation- English and French speakers are welcomed!ResponsibilitiesAs a forklift operator:- Picking and packing of orders- Palletizing- General Maintenance- Keeping your forklift clean- Follow all of the factory rules- Respect all security signs and regulations- All other tasks assigned by the supervisorQualifications- Secondary 5 or equivalency completed- Valid forklift license- Minimum 6 months of experience as a forklift operator or in a similar position- Capable of lifting, pushing, and pulling 50 pound loads frequently- Able to make repetitive movements of hands, arms and legsSummaryDo you have questions on this forklift operator position situated in Pointe-Claire in the West Island of Montreal? Contact me by e-mail at Jessica.Lovelace@randstad.ca or call me at 514-695-9556 and ask to be transferred to “Jessica” or post #5704. We have several different positions available in the industrial sector: assemblers, general labour workers, machine operators, picker and packers, forklift operator, lumpers and more!Do you have a friend looking for work? If you work with Randstad and refer a friend to us, you could make $100! Tell your friend to open up a file with Randstad Pointe-Claire and receive $100 if they work with us for more than 4 weeks. Tell your friend to call in to open up a file or tell them to send their CV to Jessica.Lovelace@randstad.ca. Make sure they mention that you referred them to us in order to get your $100!Do not wait, you could start working as early as tomorrow!Do not forget to like and follow our Facebook page for more job openings:https://www.facebook.com/jobswestislandRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad Pointe-Claire is currently looking to hire a skilled forklift operator for our production center located in Pointe-Claire in the West Island of Montreal!If you have at least 6 months of experience as a forklift driver, you have a valid forklift license, and you have a pair of steel toe boots, you should apply right now!We have several different full time positions available in which you could start as early as tomorrow!If you consider yourself a productive and honest worker, then we have the job you’re looking for! Do not be shy to reach out.Advantages- $20/h- Weekly pays- Possibility of permanence- Different schedules available:1. Monday-Friday 7:30am-3:00pm2. Monday-Friday 9am-6pm- Accessible by public transportation- English and French speakers are welcomed!ResponsibilitiesAs a forklift operator:- Picking and packing of orders- Palletizing- General Maintenance- Keeping your forklift clean- Follow all of the factory rules- Respect all security signs and regulations- All other tasks assigned by the supervisorQualifications- Secondary 5 or equivalency completed- Valid forklift license- Minimum 6 months of experience as a forklift operator or in a similar position- Capable of lifting, pushing, and pulling 50 pound loads frequently- Able to make repetitive movements of hands, arms and legsSummaryDo you have questions on this forklift operator position situated in Pointe-Claire in the West Island of Montreal? Contact me by e-mail at Jessica.Lovelace@randstad.ca or call me at 514-695-9556 and ask to be transferred to “Jessica” or post #5704. We have several different positions available in the industrial sector: assemblers, general labour workers, machine operators, picker and packers, forklift operator, lumpers and more!Do you have a friend looking for work? If you work with Randstad and refer a friend to us, you could make $100! Tell your friend to open up a file with Randstad Pointe-Claire and receive $100 if they work with us for more than 4 weeks. Tell your friend to call in to open up a file or tell them to send their CV to Jessica.Lovelace@randstad.ca. Make sure they mention that you referred them to us in order to get your $100!Do not wait, you could start working as early as tomorrow!Do not forget to like and follow our Facebook page for more job openings:https://www.facebook.com/jobswestislandRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval in the construction industry is currently looking for a project manager assistant. This candidate has the overall responsibility for assisting in various PM and administrative tasks for each of the construction projects assigned to the team, with the objective of optimal performance of fellow team members.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)45,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesObtaining the information of what is required for opening and closing of each project according to Client’s and Landlord’s requirements.Making sure the documents are provided at the right time to allow the start of construction according to schedule, and to close the project and recuperate any deposits that were given.Opening projects and organizing information for the estimation department to be able to proceed with the bid process.Preparing and sending all documents that need to be on the construction site.Preparing CCDC contracts and company’s presentations.Submitting complete building permit applications and occupancy permit applications as required.Filing closed projects and archiving at the end of the year.QualificationsQualificationsMinimum of 2 years administrative experienceExperience working in the construction industry an asset but not requiredBasic construction, facilities, or comparable – administrative experienceAbility to manage priorities and highly organized.Bilingual English and French (written/spoken)Effective communication skills, both written and verbal.Proficient with Microsoft Office – Excel and WordWorks well independently as well as a part of a team.Attention to DetailIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval in the construction industry is currently looking for a project manager assistant. This candidate has the overall responsibility for assisting in various PM and administrative tasks for each of the construction projects assigned to the team, with the objective of optimal performance of fellow team members.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)45,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesObtaining the information of what is required for opening and closing of each project according to Client’s and Landlord’s requirements.Making sure the documents are provided at the right time to allow the start of construction according to schedule, and to close the project and recuperate any deposits that were given.Opening projects and organizing information for the estimation department to be able to proceed with the bid process.Preparing and sending all documents that need to be on the construction site.Preparing CCDC contracts and company’s presentations.Submitting complete building permit applications and occupancy permit applications as required.Filing closed projects and archiving at the end of the year.QualificationsQualificationsMinimum of 2 years administrative experienceExperience working in the construction industry an asset but not requiredBasic construction, facilities, or comparable – administrative experienceAbility to manage priorities and highly organized.Bilingual English and French (written/spoken)Effective communication skills, both written and verbal.Proficient with Microsoft Office – Excel and WordWorks well independently as well as a part of a team.Attention to DetailIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-4:30PMFriday's finishing at 2PMSalary 40,000$-45,000$2 weeks vacation after the 1st year 3 Sick/Personal DaysCasual Working EnvironmentResponsibilitiesCreating Powerpoint presentations, entering the info into Excel Receive and review documents received from suppliersSend documents and required information to customs broker (coordinating with the logistics department)Ensure all documents are sent on timeData entry and data review Delivery forecasts to be sent weekly to each of our appointed truckers in the USDocumentation/instructions to be sent to truckers when neededCustomer Service oriented, follow up with clients QualificationsCommon senseStrong computer skillsData Entry proficiency English spoken with functional FrenchProblem SolverPowerpoint PresentationIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or call us at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-4:30PMFriday's finishing at 2PMSalary 40,000$-45,000$2 weeks vacation after the 1st year 3 Sick/Personal DaysCasual Working EnvironmentResponsibilitiesCreating Powerpoint presentations, entering the info into Excel Receive and review documents received from suppliersSend documents and required information to customs broker (coordinating with the logistics department)Ensure all documents are sent on timeData entry and data review Delivery forecasts to be sent weekly to each of our appointed truckers in the USDocumentation/instructions to be sent to truckers when neededCustomer Service oriented, follow up with clients QualificationsCommon senseStrong computer skillsData Entry proficiency English spoken with functional FrenchProblem SolverPowerpoint PresentationIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or call us at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $45,000 - $50,000 per year
      Our client in the transport industry in Dorval is currently looking for a logistics coordinator. Reporting to the department Manager, the Ocean Import Agent will process & review international import cargo, and manage booking transactions for a portfolio of clients. The candidate is responsible for monitoring international cargo from origin to its final destination. The candidate will also communicate with clients to ensure all deadlines are met in order to provide outstanding service to the clientsAdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 45,000$-50,000$• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home lifeResponsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Minimum 1-2 years of experience in logistics•Bilingual (English and French)If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in the transport industry in Dorval is currently looking for a logistics coordinator. Reporting to the department Manager, the Ocean Import Agent will process & review international import cargo, and manage booking transactions for a portfolio of clients. The candidate is responsible for monitoring international cargo from origin to its final destination. The candidate will also communicate with clients to ensure all deadlines are met in order to provide outstanding service to the clientsAdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 45,000$-50,000$• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home lifeResponsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Minimum 1-2 years of experience in logistics•Bilingual (English and French)If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Contract
      Do you have strong attention to detail? Do you have strong administrative support experience? We're looking for candidates who can handle important document management.If this is you, join our client, a multinational technologies company, and become a Document Administrator for their team in Montreal.In this role, you will administrate & maintain technical documentation, support the project team with logistics, and day to day administrative support as needed.Advantages- Work for a multinational technologies company- Montreal location- 4-month contract- Monday to Friday- 8am to 5:30pm- $23/hour- Start Date: January 3rd, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilities• Administrates and maintains the documentation and provides parts of it upon request• Ensures correct versioning and revisioning by suitable methods• Assigns and manages document numbers• Manages, distributes, and documents feedback, responses and incoming documents (from suppliers, installation site, customers or other third parties)• Check documents on formal aspects.• Record and track the mailing and distribution of the documentationQualifications• 2+ years of administrative experience• Bilingual in French and English• Strong attention to detail• Excellent organisational skillsSummaryIf you're interested in the Document Administrator role, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have strong attention to detail? Do you have strong administrative support experience? We're looking for candidates who can handle important document management.If this is you, join our client, a multinational technologies company, and become a Document Administrator for their team in Montreal.In this role, you will administrate & maintain technical documentation, support the project team with logistics, and day to day administrative support as needed.Advantages- Work for a multinational technologies company- Montreal location- 4-month contract- Monday to Friday- 8am to 5:30pm- $23/hour- Start Date: January 3rd, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilities• Administrates and maintains the documentation and provides parts of it upon request• Ensures correct versioning and revisioning by suitable methods• Assigns and manages document numbers• Manages, distributes, and documents feedback, responses and incoming documents (from suppliers, installation site, customers or other third parties)• Check documents on formal aspects.• Record and track the mailing and distribution of the documentationQualifications• 2+ years of administrative experience• Bilingual in French and English• Strong attention to detail• Excellent organisational skillsSummaryIf you're interested in the Document Administrator role, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $48,000 - $55,000 per year
      Our client in Dorval in the construction industry is currently looking for a service coordinator for there service department. This candidate is required to manage the daily maintenance & repair service calls requested by ournational retail/commercial industry clients while ensuring that the quality of service and customer satisfaction are achieved.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)48,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesManages daily maintenance & repair requests from various Retail Industry Clients as well as colleagues within the office.Keep clients fully informed from beginning to end of serviceFollow-up with Service TechniciansEnsure that invoicing is kept up to date and that we are respecting our client’s termsHandle basic quotations for service calls that surpass our client’s NTEsFinding new resources to help us maintain a competitive edge in the industry (nationally).QualificationsStrong bilingual communication skills – both verbal and writtenVersatile and flexible under high pressure situationsProvide direction and solutions to technician’s who are handling the service callAbility to develop strong relationships with both internal and external resourcesStrong organizational skillsHas good negotiation skillsIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval in the construction industry is currently looking for a service coordinator for there service department. This candidate is required to manage the daily maintenance & repair service calls requested by ournational retail/commercial industry clients while ensuring that the quality of service and customer satisfaction are achieved.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)48,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesManages daily maintenance & repair requests from various Retail Industry Clients as well as colleagues within the office.Keep clients fully informed from beginning to end of serviceFollow-up with Service TechniciansEnsure that invoicing is kept up to date and that we are respecting our client’s termsHandle basic quotations for service calls that surpass our client’s NTEsFinding new resources to help us maintain a competitive edge in the industry (nationally).QualificationsStrong bilingual communication skills – both verbal and writtenVersatile and flexible under high pressure situationsProvide direction and solutions to technician’s who are handling the service callAbility to develop strong relationships with both internal and external resourcesStrong organizational skillsHas good negotiation skillsIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Are you looking for a permanent industrial opportunity? Do you have previous machine operating experience?Are you meticulous and have excellent problem solving skills?Randstad Pointe-Claire is looking for Machine operators to join their team!! Is Dorval a convenient location for you? Are you looking for a job?If you have answered YES to the previous questions, we have the job for YOU!!About us:We specialize in the digital security field. We develop and manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.Interested in learning some of your responsibilities? They are as follows:You will be using two types of machines: Responsibilities for Card Personalized Machine-Operates the Data Card machine; minimize scrap and maximize productivity-Responsible for selection of data as per daily production schedule-Efficient and accurate with processing production jobs; minimize ‘double touch’-Ensures correct card and carrier specification are adhered to-Accuracy for all quality checks and to ensure conformance to company standardsAdvantages-Full time Monday-Friday schedule -Benefits after 3 months, coverage up to 80%-Uniform provided-Individual training and development-Career planning-Work life balance-Performance based remuneration systemQualificationsYou must have the following skills to qualify for this position:-Mathematical ability required-Excellent verbal and written communication skills; bilingual-Excellent organizational skills-Demonstrated ability to multitask in a fast pace and demanding environment-Excellent problem solving skills-Excellent interpersonal skills-Able to work independently or as a team member-Attention to detail and hand eye co-ordinationWorking conditions:-Overtime may be required-Fast paced manufacturing environment-Safety shoes and smock required on the production floor-Physical Requirements-Able to lift up to 50 lbs-Able to climb ladders-Able to stand or sit for long periods of timeIf this job is of interest to you, we would love to hear from you!!Please reach out to Patrick at 514.695.9556 or by email at patrick.pepin@randstad.caIf you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Patrick,Phone Number:514.695.9556 Fax Number:514.695.1395Advantages-Full time Monday-Friday schedule -Salary of 18-21$/hr-Benefits after 3 months, coverage up to 80%-Uniform provided-Individual training and development-Career planning-Work life balance-Performance based remuneration systemResponsibilities-Operates the Data Card machine; minimize scrap and maximize productivity-Responsible for selection of data as per daily production schedule-Efficient and accurate with processing production jobs; minimize ‘double touch’-Ensures correct card and carrier specification are adhered to-Accuracy for all quality checks and to ensure conformance to company standardsQualificationsYou must have the following skills to qualify for this position:-Mathematical ability required-Excellent verbal and written communication skills; bilingual-Excellent organizational skills-Demonstrated ability to multitask in a fast pace and demanding environment-Excellent problem solving skills-Excellent interpersonal skills-Able to work independently or as a team member-Attention to detail and hand eye co-ordinationSummaryMachine operator18-21$/hrLocated in DorvalPermanent opportunityPossible AdvancementRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a permanent industrial opportunity? Do you have previous machine operating experience?Are you meticulous and have excellent problem solving skills?Randstad Pointe-Claire is looking for Machine operators to join their team!! Is Dorval a convenient location for you? Are you looking for a job?If you have answered YES to the previous questions, we have the job for YOU!!About us:We specialize in the digital security field. We develop and manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.Interested in learning some of your responsibilities? They are as follows:You will be using two types of machines: Responsibilities for Card Personalized Machine-Operates the Data Card machine; minimize scrap and maximize productivity-Responsible for selection of data as per daily production schedule-Efficient and accurate with processing production jobs; minimize ‘double touch’-Ensures correct card and carrier specification are adhered to-Accuracy for all quality checks and to ensure conformance to company standardsAdvantages-Full time Monday-Friday schedule -Benefits after 3 months, coverage up to 80%-Uniform provided-Individual training and development-Career planning-Work life balance-Performance based remuneration systemQualificationsYou must have the following skills to qualify for this position:-Mathematical ability required-Excellent verbal and written communication skills; bilingual-Excellent organizational skills-Demonstrated ability to multitask in a fast pace and demanding environment-Excellent problem solving skills-Excellent interpersonal skills-Able to work independently or as a team member-Attention to detail and hand eye co-ordinationWorking conditions:-Overtime may be required-Fast paced manufacturing environment-Safety shoes and smock required on the production floor-Physical Requirements-Able to lift up to 50 lbs-Able to climb ladders-Able to stand or sit for long periods of timeIf this job is of interest to you, we would love to hear from you!!Please reach out to Patrick at 514.695.9556 or by email at patrick.pepin@randstad.caIf you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Patrick,Phone Number:514.695.9556 Fax Number:514.695.1395Advantages-Full time Monday-Friday schedule -Salary of 18-21$/hr-Benefits after 3 months, coverage up to 80%-Uniform provided-Individual training and development-Career planning-Work life balance-Performance based remuneration systemResponsibilities-Operates the Data Card machine; minimize scrap and maximize productivity-Responsible for selection of data as per daily production schedule-Efficient and accurate with processing production jobs; minimize ‘double touch’-Ensures correct card and carrier specification are adhered to-Accuracy for all quality checks and to ensure conformance to company standardsQualificationsYou must have the following skills to qualify for this position:-Mathematical ability required-Excellent verbal and written communication skills; bilingual-Excellent organizational skills-Demonstrated ability to multitask in a fast pace and demanding environment-Excellent problem solving skills-Excellent interpersonal skills-Able to work independently or as a team member-Attention to detail and hand eye co-ordinationSummaryMachine operator18-21$/hrLocated in DorvalPermanent opportunityPossible AdvancementRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Our client in Dorval, is currently looking for an Executive Assistant. The company is constantly growing and is looking to add a new member to the team as Assistant to the CEO. The successful candidate will have the opportunity to contribute to the optimization and the successful candidate will have the opportunity to contribute to the optimization and transformation of processes in collaboration with a team of professionals who strongly believe in the value of teamwork. The Assistant to the CEO will assist the CEO with various administrative tasks. This person will be working out of both locations Dorval and Downtown.Advantages- Monday to Friday Flexible work hours 8am-4:30pm or 8:30AM-5PM - Competitive Salary $60,000-$65,000 (based on experience)- Full group insurance (drug, dental, vision, travel, disability,- Flexible hours for administrative staff for work-life balance-Hybrid 3 days office and 2 days work from home-Parking included -Travel opportunities 3-4 times a year-Company meals ResponsibilitiesManage the CEO's agenda ensuring that he attends the necessary appointments and meetings according to established priorities; Screen calls and emails as needed and follow up as necessaryFollow-up as necessary; Debrief emails and communications regularly throughout the day; Draft various official documents; Schedule and coordinate attendance, agenda, minutes,preparing the room and supplies for meetings attended by the CEO and any other necessary meetings, as required; Follow-up with various stakeholders to ensure compliance with meeting deadlinesOrganize and reserve meals, rooms, meetings, travel and business trips; Collaborate in the coordination of various activities; Structure and maintain an efficient filing system for emails, electronic and paper files.Support the senior management team, as needed; Participate in corporate presentations for various needs; Actively participate in the development of appropriate marketing tools (corporate brochures, quarterly newsletter, etc.); Assist in coordinating the participation of the CEO and the company in various events to increase visibility; All other related tasks.QualificationsQUALIFICATIONS- 2-5 years of relevant experience directly related to administrative support; In-depth knowledge of Microsoft Office tools (Word, Excel, Power Point and Outlook); - Excellent communication skills in French and English (spoken and written); - Ability to plan, organize, prioritize, take initiative; - Be available when needed-Exercise good judgment, anticipate needs/requirements and be comfortable working under time constraints and pressure; - Demonstrate discretion, be customer-focused, pay attention to detail.Discretion, customer focus, attention to detail and the ability to work in a multi-cultural and multi-disciplinary environment; If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in Dorval, is currently looking for an Executive Assistant. The company is constantly growing and is looking to add a new member to the team as Assistant to the CEO. The successful candidate will have the opportunity to contribute to the optimization and the successful candidate will have the opportunity to contribute to the optimization and transformation of processes in collaboration with a team of professionals who strongly believe in the value of teamwork. The Assistant to the CEO will assist the CEO with various administrative tasks. This person will be working out of both locations Dorval and Downtown.Advantages- Monday to Friday Flexible work hours 8am-4:30pm or 8:30AM-5PM - Competitive Salary $60,000-$65,000 (based on experience)- Full group insurance (drug, dental, vision, travel, disability,- Flexible hours for administrative staff for work-life balance-Hybrid 3 days office and 2 days work from home-Parking included -Travel opportunities 3-4 times a year-Company meals ResponsibilitiesManage the CEO's agenda ensuring that he attends the necessary appointments and meetings according to established priorities; Screen calls and emails as needed and follow up as necessaryFollow-up as necessary; Debrief emails and communications regularly throughout the day; Draft various official documents; Schedule and coordinate attendance, agenda, minutes,preparing the room and supplies for meetings attended by the CEO and any other necessary meetings, as required; Follow-up with various stakeholders to ensure compliance with meeting deadlinesOrganize and reserve meals, rooms, meetings, travel and business trips; Collaborate in the coordination of various activities; Structure and maintain an efficient filing system for emails, electronic and paper files.Support the senior management team, as needed; Participate in corporate presentations for various needs; Actively participate in the development of appropriate marketing tools (corporate brochures, quarterly newsletter, etc.); Assist in coordinating the participation of the CEO and the company in various events to increase visibility; All other related tasks.QualificationsQUALIFICATIONS- 2-5 years of relevant experience directly related to administrative support; In-depth knowledge of Microsoft Office tools (Word, Excel, Power Point and Outlook); - Excellent communication skills in French and English (spoken and written); - Ability to plan, organize, prioritize, take initiative; - Be available when needed-Exercise good judgment, anticipate needs/requirements and be comfortable working under time constraints and pressure; - Demonstrate discretion, be customer-focused, pay attention to detail.Discretion, customer focus, attention to detail and the ability to work in a multi-cultural and multi-disciplinary environment; If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $18 - $20 per year
      Our client in the transport industry in Dorval is currently looking for a customs role. Reporting to the Business Services Manager, the Customs Clerk is responsible for handling documentation received from Importers, Freight Forwarders, Airlines, and Transports which must be verified and entered into the system. Previously opened files may need to be updated, or new files will need to be created. The Clerk will be responsible for requesting documents from importers to complete files, as well as interacting with our customs and freight departments. The Coordinator must ensure that all deadlines are met in order to provide outstanding service the clients.Permanent and contract position available AdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 18-20$/hr• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life•Permanent and contract position available Responsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Bilingualism is an assetIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in the transport industry in Dorval is currently looking for a customs role. Reporting to the Business Services Manager, the Customs Clerk is responsible for handling documentation received from Importers, Freight Forwarders, Airlines, and Transports which must be verified and entered into the system. Previously opened files may need to be updated, or new files will need to be created. The Clerk will be responsible for requesting documents from importers to complete files, as well as interacting with our customs and freight departments. The Coordinator must ensure that all deadlines are met in order to provide outstanding service the clients.Permanent and contract position available AdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 18-20$/hr• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life•Permanent and contract position available Responsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Bilingualism is an assetIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      • $55,000 - $60,000 per year
      Our client in the transport industry in Dorval is currently looking for a dispatcher route planner. This person will be responsible for dealing with the truck drivers. This person is responsible for planning the routes for all the 20 drivers across the Quebec region. They will have have other varied tasks that is assigned by the company.AdvantagesMonday-Friday 9:30PM-4AM (Flexible start and finish times)Full benefits Medical, DentalSalary $55,000-$60,000 (based on experience_Salary review after 3 months and 6 monthsProfit Sharing 2.5%-3% of your annual salary + 150$Vacation 2-3 weeksWork for a leader in the transport industryResponsibilitiesResponsibilities:Plan, organize and line up loads to ensure that deliveries are made within LTL schedule, loads are created for appropriate revenue, empty miles are held to a minimum.Maximize load factor for optimal revenue per loadWork with customers regarding transit times, pickup and delivery schedulesGo on the dock to view product and work with dock supervisor to understand freightPrepare dock sheets with loading instructions and details in a timely mannerPrepare and print driver route informationCollaborate and coordinate scheduled assignments of drivers and equipmentPrepare various daily, weekly, and monthly reportsAssist in preparing necessary paperwork relating to shipping schedules, customs, loading and provide to the appropriate stakeholdersMaintaining and building a positive rapport with all drivers and other departmentsBack up for department staff, when requiredAll other duties as requiredQualificationsMinimum 3 years of previous experience within the transportation industry requiredTechnical knowledge of major vehicle systems and various equipment types requiredAbility to identify and constructively make recommendations regarding operational improvementsExcellent written and verbal communication skills requiredPrevious experience with routing software considered an assetStrong leadership skills and ability solve problems efficiently and effectivelyKnowledge of Highway Traffic Act, hours of service logs, load security and Regulations requiredExcellent customer service skillsAdvanced experience with MS Office (Word, Excel, Outlook)Flexible to cover other shifts as requiredBilingual French / EnglishIn order to be considered for this position, you must have the required experience posted. Only qualified candidates will be contacted for an interview .Someone who has knowledge of the Quebec regionIf interested in this role or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or call us at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client in the transport industry in Dorval is currently looking for a dispatcher route planner. This person will be responsible for dealing with the truck drivers. This person is responsible for planning the routes for all the 20 drivers across the Quebec region. They will have have other varied tasks that is assigned by the company.AdvantagesMonday-Friday 9:30PM-4AM (Flexible start and finish times)Full benefits Medical, DentalSalary $55,000-$60,000 (based on experience_Salary review after 3 months and 6 monthsProfit Sharing 2.5%-3% of your annual salary + 150$Vacation 2-3 weeksWork for a leader in the transport industryResponsibilitiesResponsibilities:Plan, organize and line up loads to ensure that deliveries are made within LTL schedule, loads are created for appropriate revenue, empty miles are held to a minimum.Maximize load factor for optimal revenue per loadWork with customers regarding transit times, pickup and delivery schedulesGo on the dock to view product and work with dock supervisor to understand freightPrepare dock sheets with loading instructions and details in a timely mannerPrepare and print driver route informationCollaborate and coordinate scheduled assignments of drivers and equipmentPrepare various daily, weekly, and monthly reportsAssist in preparing necessary paperwork relating to shipping schedules, customs, loading and provide to the appropriate stakeholdersMaintaining and building a positive rapport with all drivers and other departmentsBack up for department staff, when requiredAll other duties as requiredQualificationsMinimum 3 years of previous experience within the transportation industry requiredTechnical knowledge of major vehicle systems and various equipment types requiredAbility to identify and constructively make recommendations regarding operational improvementsExcellent written and verbal communication skills requiredPrevious experience with routing software considered an assetStrong leadership skills and ability solve problems efficiently and effectivelyKnowledge of Highway Traffic Act, hours of service logs, load security and Regulations requiredExcellent customer service skillsAdvanced experience with MS Office (Word, Excel, Outlook)Flexible to cover other shifts as requiredBilingual French / EnglishIn order to be considered for this position, you must have the required experience posted. Only qualified candidates will be contacted for an interview .Someone who has knowledge of the Quebec regionIf interested in this role or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or call us at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cyber Security will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cyber security role acts as a security subject matter expert and provides guidance concerning IT risks and security assessments for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. This position will be reporting to Manager, Cyber Security Advisory and AssessmentResponsibilitiesContribute to the development documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessCoordinate with operational groups and business units to set up and implement various cybersecurity controls and measures.Review and offer security recommendations for architecture diagramsAct as a subject matter expert for all application security related questions. Lead the development and implementation ot a secure development lifecycleReview, interpret and recommend remediations based on security scanning reports (SAST, DAST and pen-test)Lead the delivery of cyber capabilities for Air Canada.Advise on meeting compliance with information security policies and proceduresProvide expertise in the definition, selection and implementation of IT Security related controls to the IT DepartmentProvide security advisory services by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policiesTrack risks using the Air Canada GRC tool (Archer)Support the business initiatives, while making sure any Cyber specific risk introduced is properly managedIdentify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPlan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk contextIntroduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time,Implement and manage governance around business partner/security management both internally and externallyWork with the vendor’s teams (business and technical) to establish and review policies and IT directionPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityRepresent the organization and take an active participation on different IT business or security airline specific forumsSupporting the leadership team on strategic initiatives specific to the respective portfolioQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology with minimum 5 years in an IT Security role, operations and people leadership experience in a large companyExtensive application security, SDLC and integration understandingCertification in Information Security (CISSP, ISC, CISM,) practices and policiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cyber Security will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cyber security role acts as a security subject matter expert and provides guidance concerning IT risks and security assessments for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. This position will be reporting to Manager, Cyber Security Advisory and AssessmentResponsibilitiesContribute to the development documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessCoordinate with operational groups and business units to set up and implement various cybersecurity controls and measures.Review and offer security recommendations for architecture diagramsAct as a subject matter expert for all application security related questions. Lead the development and implementation ot a secure development lifecycleReview, interpret and recommend remediations based on security scanning reports (SAST, DAST and pen-test)Lead the delivery of cyber capabilities for Air Canada.Advise on meeting compliance with information security policies and proceduresProvide expertise in the definition, selection and implementation of IT Security related controls to the IT DepartmentProvide security advisory services by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policiesTrack risks using the Air Canada GRC tool (Archer)Support the business initiatives, while making sure any Cyber specific risk introduced is properly managedIdentify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPlan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk contextIntroduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time,Implement and manage governance around business partner/security management both internally and externallyWork with the vendor’s teams (business and technical) to establish and review policies and IT directionPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityRepresent the organization and take an active participation on different IT business or security airline specific forumsSupporting the leadership team on strategic initiatives specific to the respective portfolioQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology with minimum 5 years in an IT Security role, operations and people leadership experience in a large companyExtensive application security, SDLC and integration understandingCertification in Information Security (CISSP, ISC, CISM,) practices and policiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  The current salary is $16/hr as per the collective agreement. Key Functions & Accountabilities :Anticipate and identify customer’s needs.Go above and beyond searching for ways to retain customers. Respond with compassion and care to customer’s complaints and inquiries by phone and email even under difficult circumstances. Evaluate a customer’s complaint and complete the necessary research in order to appropriately respond to the customer. Provide feedback to leads, management, or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.Perform other associated duties as required. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021High school diploma or equivalent.Strong customer service background.Strong interpersonal and teamwork skills.Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidaysStrong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Excellent verbal and written skills in English. Other languages such as French and Spanish are strong assets.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  The current salary is $16/hr as per the collective agreement. Key Functions & Accountabilities :Anticipate and identify customer’s needs.Go above and beyond searching for ways to retain customers. Respond with compassion and care to customer’s complaints and inquiries by phone and email even under difficult circumstances. Evaluate a customer’s complaint and complete the necessary research in order to appropriately respond to the customer. Provide feedback to leads, management, or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.Perform other associated duties as required. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021High school diploma or equivalent.Strong customer service background.Strong interpersonal and teamwork skills.Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidaysStrong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Excellent verbal and written skills in English. Other languages such as French and Spanish are strong assets.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
      • Dorval, Québec
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked SkyTrax’s Best Airline in North America, is seeking caring and engaging individuals to fill permanent, full-time positions of Customer Sales and Service Agents in our Contact Centre located in Montreal. Our Agents are often our customer’s first point of contact with our company, which makes this position of the utmost importance to our continued success. If you consider yourself a “people person”, take great pride in delivering memorable customer service, understand that customers expect our agents to answer calls promptly, courteously and professionally, then you may be a great fit for the Air Canada team! The Customer Sales and Service Agent position is also a great career opportunity to grow within Air Canada. Please take 2 minutes to watch the following video with more information about the Customer Sales and Service Agent Role: https://youtu.be/aTKy5mJ3fdE We offer a competitive starting salary of $16.00/hr with a comprehensive benefits package:Medical and dental insurance;Pension plan.As a Customer Sales and Service Agent in our Contact Centre, you will:Handle inbound calls while offering the highest level of customer service, and providing information regarding flights, fares, destinations, special offers and other travel products;Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings;Provide timely resolutions to customer inquiries, including concerns and/or issues to ensure customer satisfaction.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021 Scheduling Adherence:Be available to attend and successfully pass a eight (8) week full-time paid training program;Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidays in a 24/7 operation.Requirements:Ability to find creative solutions to complex customer situations;Ability to work independently with a minimum of supervision;Effectively manage multiple tasks concurrently.Assets:Customer service experience within a Call Centre environment;Previous travel industry experience;Working knowledge of computer applications and internet.Conditions of Employment:High school diploma or equivalence;Eligible to work in Canada;Willing to adhere to Air Canada’s grooming standards.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements: As Canada’s flag carrier, we’re proud to offer bilingual services. Candidates must speak both English and French fluently. As Canada’s most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked SkyTrax’s Best Airline in North America, is seeking caring and engaging individuals to fill permanent, full-time positions of Customer Sales and Service Agents in our Contact Centre located in Montreal. Our Agents are often our customer’s first point of contact with our company, which makes this position of the utmost importance to our continued success. If you consider yourself a “people person”, take great pride in delivering memorable customer service, understand that customers expect our agents to answer calls promptly, courteously and professionally, then you may be a great fit for the Air Canada team! The Customer Sales and Service Agent position is also a great career opportunity to grow within Air Canada. Please take 2 minutes to watch the following video with more information about the Customer Sales and Service Agent Role: https://youtu.be/aTKy5mJ3fdE We offer a competitive starting salary of $16.00/hr with a comprehensive benefits package:Medical and dental insurance;Pension plan.As a Customer Sales and Service Agent in our Contact Centre, you will:Handle inbound calls while offering the highest level of customer service, and providing information regarding flights, fares, destinations, special offers and other travel products;Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings;Provide timely resolutions to customer inquiries, including concerns and/or issues to ensure customer satisfaction.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021 Scheduling Adherence:Be available to attend and successfully pass a eight (8) week full-time paid training program;Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidays in a 24/7 operation.Requirements:Ability to find creative solutions to complex customer situations;Ability to work independently with a minimum of supervision;Effectively manage multiple tasks concurrently.Assets:Customer service experience within a Call Centre environment;Previous travel industry experience;Working knowledge of computer applications and internet.Conditions of Employment:High school diploma or equivalence;Eligible to work in Canada;Willing to adhere to Air Canada’s grooming standards.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements: As Canada’s flag carrier, we’re proud to offer bilingual services. Candidates must speak both English and French fluently. As Canada’s most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Safety, Environment, and Quality business groups and help set the path forward for the end users.Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Corporate Safety, Environment, and Quality business areasCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Strong knowledge and understanding of airline safety management systems (SMS), environmental affairs, and corporate quality assuranceAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Safety, Environment, and Quality business groups and help set the path forward for the end users.Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Corporate Safety, Environment, and Quality business areasCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Strong knowledge and understanding of airline safety management systems (SMS), environmental affairs, and corporate quality assuranceAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is currently looking for Station Attendants to join our ground handling team at the Montréal-Pierre Elliott Trudeau International Airport, Montreal.  We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agent play a key role in ensuring that the aircraft are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salaries are $16.60/hr for the Part Time position and $17.75/hr for the Full Time position as per the collective agreement. Responsibilities:Drive and operate ramp-servicing vehicles and equipment.Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage.On-load/off-load cargo and passenger baggage.Safely and efficiently handle all cargo/mail through our facilitiesTransfer cargo/mail to and from our aircraftsQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Available for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays. (Shift Premiums will be paid as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00.)Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms)Must pass forklift training and maintain forklift operator licenseWillingness to work under various climatic conditions.Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times.Eligible to work in Canada.Possess a valid driver’s license.Available to attend a 2-4 weeks full time mandatory training.Pass security clearance and obtain the Transport Canada security card.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements: Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. Air Canada, recently ranked Best Airline in North America, is currently looking for Station Attendants to join our ground handling team at the Montréal-Pierre Elliott Trudeau International Airport, Montreal.  We are looking for result oriented, reliable and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage or freight, or operating complex loading equipment, the Ramp Agent play a key role in ensuring that the aircraft are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salaries are $16.60/hr for the Part Time position and $17.75/hr for the Full Time position as per the collective agreement. Responsibilities:Drive and operate ramp-servicing vehicles and equipment.Marshal or tow aircraft to gate positions for passenger boarding and deplaning and for loading and unloading of cargo and passenger baggage.On-load/off-load cargo and passenger baggage.Safely and efficiently handle all cargo/mail through our facilitiesTransfer cargo/mail to and from our aircraftsQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Available for shift work and irregular work hours- early mornings, evenings, weekends and statutory holidays. (Shift Premiums will be paid as follows: Afternoon - $0.50 for each hour worked between 18:00 and 23:00. Midnight - $1.00 for each hour worked between 23:00 and 6:00.)Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms)Must pass forklift training and maintain forklift operator licenseWillingness to work under various climatic conditions.Capacity to work within strict timelines in order to maintain on-time departures while ensuring safety at all times.Eligible to work in Canada.Possess a valid driver’s license.Available to attend a 2-4 weeks full time mandatory training.Pass security clearance and obtain the Transport Canada security card.Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements: Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Temporary
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Services business groups (HR, Finance, Communications, Safety, Security, Corporate Real Estate, Legal) and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work irregular hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Services business groups (HR, Finance, Communications, Safety, Security, Corporate Real Estate, Legal) and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work irregular hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solution Architect – Business Intelligence (BI) will lead the translation of business strategies and requirements into specific technical solutions, applications and process designs and identify associated functional requirements.  He/She plays an integral role in the solution definition for analytics solutions and/or project deliveries as he/she assumes the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all aspects related to development, infrastructure, data and configuration management perspectives).   The BI Solution Architect will have to conduct regular detailed solution analysis and provide expert judgment pertaining to highly complex technical issues including all aspects related to development, infrastructure, data and configuration management perspectives. The BI Solution Architect must manage the balance of current and future needs in both design and content. This role requires a rare blend of skills normally found in the specialized roles of Business Analyst, Data Analyst, ETL and Reporting Specialist.Responsibilities:Create detailed solution design and reviews across relevant stakeholders to ensure alignment to the overall business needs including architecture overview, detailed solution architecture and whenever necessary the architecture decisions and performance testing documentsAnalyze, document and optimize the overall solution architecture by developing design principles, models, plans, internal standards, budgets, and processes aligned on industry best practicesProvides technical oversight and recommendations on data infrastructure (on-premise and Cloud) and BI tool configuration to project teams. Participate in the selection of relevant technologies and products when solicited Present and socialize proposed solutions to technical boards during review sessions as well as articulate and communicate designs to audiences with limited expertise related to the selected technologySupport the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activitiesSupport implementation processes in association with internal and external development teams, participate in project-related activities and enforces guidelines and standards that production teams use to help guide their workAssume responsibility for the quality of the implemented solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture teamProvide architectural leadership to development teams, and serve as the primary architect resource, and provide technical guidance and leadership to all internal and external teams involved in the implementation processCreate solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architectsSupport the identification of opportunities for continuous improvement of solution management methodologies, including obtaining feedback after the solution has been implementedBuild standard solution templates for different business use casesQualifications Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 10 years of IT experience, of which minimum 5 as a solution Experience working with integrated Enterprise systemsEffective organizational skills with strong attention to detail for production of high-quality deliverables Highly advanced expertise with data manipulation and visualization tools such as Tableau, Power BI, or other. Demonstrated ability to learn new software and systems Must have some experience in at least one of the following RDBMS environments: Teradata, MS SQL Server, Oracle.Expert knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Strong Knowledge of ETL tools such as Informatica, SSIS, or other as well as standards and best practices for ETL developmentKnowledge of Master Data and Reference Data concepts and solutionsProficiency with Business Intelligence tools Knowledge of Big Data Platforms & Tool SuiteKnowledge of Cloud Solutions & ImplementationsGood knowledge of Data Governance principlesStrong analytical and decision-making skills Expertise in APIs, web services concepts and standards. Expertise in JSON, XML, XML Schema, XSL, various XML standards and web services.Experience in designing and implementing large server software with particular attention to security, scalability and high performanceAbility to work across multiple technical teams to set direction and priorityAbility to work independently and as part of a team while demonstrating initiative and using good business acumenAbility to motivate and integrate team members Experience working within multidisciplinary and collaborative environmentsTeam player with effective interpersonal skillsOrganizing and maintaining data processes to meet ongoing data warehouse lifecycle needs Knowledge of Dimensional Data Modelling Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solution Architect – Business Intelligence (BI) will lead the translation of business strategies and requirements into specific technical solutions, applications and process designs and identify associated functional requirements.  He/She plays an integral role in the solution definition for analytics solutions and/or project deliveries as he/she assumes the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all aspects related to development, infrastructure, data and configuration management perspectives).   The BI Solution Architect will have to conduct regular detailed solution analysis and provide expert judgment pertaining to highly complex technical issues including all aspects related to development, infrastructure, data and configuration management perspectives. The BI Solution Architect must manage the balance of current and future needs in both design and content. This role requires a rare blend of skills normally found in the specialized roles of Business Analyst, Data Analyst, ETL and Reporting Specialist.Responsibilities:Create detailed solution design and reviews across relevant stakeholders to ensure alignment to the overall business needs including architecture overview, detailed solution architecture and whenever necessary the architecture decisions and performance testing documentsAnalyze, document and optimize the overall solution architecture by developing design principles, models, plans, internal standards, budgets, and processes aligned on industry best practicesProvides technical oversight and recommendations on data infrastructure (on-premise and Cloud) and BI tool configuration to project teams. Participate in the selection of relevant technologies and products when solicited Present and socialize proposed solutions to technical boards during review sessions as well as articulate and communicate designs to audiences with limited expertise related to the selected technologySupport the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activitiesSupport implementation processes in association with internal and external development teams, participate in project-related activities and enforces guidelines and standards that production teams use to help guide their workAssume responsibility for the quality of the implemented solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture teamProvide architectural leadership to development teams, and serve as the primary architect resource, and provide technical guidance and leadership to all internal and external teams involved in the implementation processCreate solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architectsSupport the identification of opportunities for continuous improvement of solution management methodologies, including obtaining feedback after the solution has been implementedBuild standard solution templates for different business use casesQualifications Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 10 years of IT experience, of which minimum 5 as a solution Experience working with integrated Enterprise systemsEffective organizational skills with strong attention to detail for production of high-quality deliverables Highly advanced expertise with data manipulation and visualization tools such as Tableau, Power BI, or other. Demonstrated ability to learn new software and systems Must have some experience in at least one of the following RDBMS environments: Teradata, MS SQL Server, Oracle.Expert knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Strong Knowledge of ETL tools such as Informatica, SSIS, or other as well as standards and best practices for ETL developmentKnowledge of Master Data and Reference Data concepts and solutionsProficiency with Business Intelligence tools Knowledge of Big Data Platforms & Tool SuiteKnowledge of Cloud Solutions & ImplementationsGood knowledge of Data Governance principlesStrong analytical and decision-making skills Expertise in APIs, web services concepts and standards. Expertise in JSON, XML, XML Schema, XSL, various XML standards and web services.Experience in designing and implementing large server software with particular attention to security, scalability and high performanceAbility to work across multiple technical teams to set direction and priorityAbility to work independently and as part of a team while demonstrating initiative and using good business acumenAbility to motivate and integrate team members Experience working within multidisciplinary and collaborative environmentsTeam player with effective interpersonal skillsOrganizing and maintaining data processes to meet ongoing data warehouse lifecycle needs Knowledge of Dimensional Data Modelling Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the Robotic initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in RoboticReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and manage/support SprintsAbility to create Solution Analysis documentsProvide support to developers Support in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an assetMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the Robotic initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in RoboticReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and manage/support SprintsAbility to create Solution Analysis documentsProvide support to developers Support in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an assetMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT technology, operations and people leadership experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT technology, operations and people leadership experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This role is under the Application Development and Maintenance (ADM) division, which function is to develop, deliver and maintain applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology and practices for evolution of processes & optimization of applications. Within ADM, the Enterprise Integration team is delivering critical services and integrations for the various lines of business of Air Canada.  The Analyst, ADM (Product Owner, APIs and Integrations) owns and controls the evolution of the API and Integrations delivered by 1 or more delivery pod. It is a key role within ADM Enterprise Integration team, which delivery model is largely outsourced, as it controls the scope of work and the evolution of core Enterprise services of Air Canada. This particular position will own all the passenger reservation APIs and the payments APIs. These are highly complex, strategic, business critical services, with an exciting evolution roadmap on its way. Key FunctionsCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirementsDocument the user stories to be implemented by the team Define the Acceptance criteria of the user storiesSupport Project Management through planning, monitoring & delivery phasesPlay an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Design APIs and integrationsProvide functional support to the development team, the technical business analysts, the test team, and to other teams and partners that consume the APIsProvide production support to triage, qualify, prioritize issues Collaborate with cross-functional teams to solve development constraints and deployment issuesMaintaining and updating technical documents and proceduresMaintains data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications Bachelor's Degree in computer science or equivalent8 years overall experience in IT, preferably from a developer backgroundStrong experience with software delivery using Agile methodologiesExperience as Analyst or Agile Product Owner within a delivery teamExperience with JIRAExperience in delivering large projects, within large (10-15people) delivery teamsKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and patterns (authentication)Demonstrate high analytical skills to gather information from disparate sources and build solutionsResponsible for handling high amount of complexity and drive decision making specific to processes and priorities for a functional areaDemonstrate significant technical depth to balance tactical and strategic prioritiesNon Technical Skills Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workAssetsExperience with Mulesoft or with another Java-based ESB (IBM IIB, Tibco BusinessWorks)Experience with an API-management software (Mulesoft API Manager, IBM API Connect, Apigee, 3scale)Experience integrating with Airline Passenger Service SystemsExperience integrating with Payment Service ProcessorsExperience with BDD (Behavioral Driven Development) Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This role is under the Application Development and Maintenance (ADM) division, which function is to develop, deliver and maintain applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology and practices for evolution of processes & optimization of applications. Within ADM, the Enterprise Integration team is delivering critical services and integrations for the various lines of business of Air Canada.  The Analyst, ADM (Product Owner, APIs and Integrations) owns and controls the evolution of the API and Integrations delivered by 1 or more delivery pod. It is a key role within ADM Enterprise Integration team, which delivery model is largely outsourced, as it controls the scope of work and the evolution of core Enterprise services of Air Canada. This particular position will own all the passenger reservation APIs and the payments APIs. These are highly complex, strategic, business critical services, with an exciting evolution roadmap on its way. Key FunctionsCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirementsDocument the user stories to be implemented by the team Define the Acceptance criteria of the user storiesSupport Project Management through planning, monitoring & delivery phasesPlay an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Design APIs and integrationsProvide functional support to the development team, the technical business analysts, the test team, and to other teams and partners that consume the APIsProvide production support to triage, qualify, prioritize issues Collaborate with cross-functional teams to solve development constraints and deployment issuesMaintaining and updating technical documents and proceduresMaintains data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications Bachelor's Degree in computer science or equivalent8 years overall experience in IT, preferably from a developer backgroundStrong experience with software delivery using Agile methodologiesExperience as Analyst or Agile Product Owner within a delivery teamExperience with JIRAExperience in delivering large projects, within large (10-15people) delivery teamsKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and patterns (authentication)Demonstrate high analytical skills to gather information from disparate sources and build solutionsResponsible for handling high amount of complexity and drive decision making specific to processes and priorities for a functional areaDemonstrate significant technical depth to balance tactical and strategic prioritiesNon Technical Skills Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workAssetsExperience with Mulesoft or with another Java-based ESB (IBM IIB, Tibco BusinessWorks)Experience with an API-management software (Mulesoft API Manager, IBM API Connect, Apigee, 3scale)Experience integrating with Airline Passenger Service SystemsExperience integrating with Payment Service ProcessorsExperience with BDD (Behavioral Driven Development) Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solutions Specialist - HR Transactions will be responsible to oversee administration of group benefit enrollments, while providing employees, retirees, managers and other internal/external partners with assistance relating to benefits administration, leaves and HR transactions functions as needed. This position may be located in Montreal and/or Winnipeg. Key Functions & Accountabilities: (Responsibilities, Activities, Authority levels, etc)Group Benefits and Leaves Administration:Manage participants eligibility and enrollment.Including enrollment of participants’ eligible dependentsProvide client support for:Health and welfare plans in Canada, US and International Provide timely responses to all benefit inquiries from employees, via e-mail.Including clarification of Air Canada policies, relating to benefits and leavesInvestigate and provide resolution to escalated benefit issues.Maintain integrity of Air Canada’s standard operating procedures (SOP’s)Escalate processing issues with regards to day-to-day transactions.Liaison with various stakeholders to review, investigate and resolve issues and facilitate timely Benefits Administration processingParticipate in testing of Benefits and Leaves Administration modules as required.Coordinate and participate in special projects as required.Assist in management of pre-payment process for employees on leaves.Qualifications Minimum of college degree with relevant experience  PeopleSoft knowledge and experience an asset.Ability to exercise impeccable judgment, confidentiality and demonstrate a high degree of tact and discretion at all times when dealing with employees and sensitive situations.Ability to work under pressure with speed and accuracy and establish priorities while maintaining a high customer service level. Demonstrated customer-service orientation and high degree of diplomacy.Ability to work in a team-oriented environment.Excellent interpersonal and communication skills Ability to quickly learn new systems.Proficient computer skills using Microsoft Office: Word, Outlook, PowerPoint and Excel and ability to manipulate date and produce correspondence, reports and other documents.Ability to translate Reports and Queries into common terms.Understanding of payroll, assetBilingual (French and English)Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solutions Specialist - HR Transactions will be responsible to oversee administration of group benefit enrollments, while providing employees, retirees, managers and other internal/external partners with assistance relating to benefits administration, leaves and HR transactions functions as needed. This position may be located in Montreal and/or Winnipeg. Key Functions & Accountabilities: (Responsibilities, Activities, Authority levels, etc)Group Benefits and Leaves Administration:Manage participants eligibility and enrollment.Including enrollment of participants’ eligible dependentsProvide client support for:Health and welfare plans in Canada, US and International Provide timely responses to all benefit inquiries from employees, via e-mail.Including clarification of Air Canada policies, relating to benefits and leavesInvestigate and provide resolution to escalated benefit issues.Maintain integrity of Air Canada’s standard operating procedures (SOP’s)Escalate processing issues with regards to day-to-day transactions.Liaison with various stakeholders to review, investigate and resolve issues and facilitate timely Benefits Administration processingParticipate in testing of Benefits and Leaves Administration modules as required.Coordinate and participate in special projects as required.Assist in management of pre-payment process for employees on leaves.Qualifications Minimum of college degree with relevant experience  PeopleSoft knowledge and experience an asset.Ability to exercise impeccable judgment, confidentiality and demonstrate a high degree of tact and discretion at all times when dealing with employees and sensitive situations.Ability to work under pressure with speed and accuracy and establish priorities while maintaining a high customer service level. Demonstrated customer-service orientation and high degree of diplomacy.Ability to work in a team-oriented environment.Excellent interpersonal and communication skills Ability to quickly learn new systems.Proficient computer skills using Microsoft Office: Word, Outlook, PowerPoint and Excel and ability to manipulate date and produce correspondence, reports and other documents.Ability to translate Reports and Queries into common terms.Understanding of payroll, assetBilingual (French and English)Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
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