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      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Functional AccountabilitiesEnsure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Functional AccountabilitiesEnsure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      • $21 - $23 per year
      Our client in the transport industry in Dorval is currently looking for a receptionist and adminstrative support will report to the Director of Administration and Procurement. The associate will be part of a team responsible for supporting administrative tasks in the office. Duties in can vary widely, from answering the phones to organizing files, assisting to submit critical documents, keeping the office organized, directing phone calls appropriately, or assisting to complete basic bookkeeping tasks. The candidate will also help with administrative tasks pertaining to the company's executive team and act as backup to the Executive Assistant when required.AdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 21-23$/hr (35 hours)• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life• Full benefits after probationary period ResponsibilitiesRespond to administrative telephone and email inquiries from co-owners, staff and suppliers on a daily basis;Maintain organized filing methodsSeparate and distribute both incoming and outgoing mailKeep track of inventoryPrepare presentation materials or documents as required by managementAct as backup for receptionist or Administrative Assistant if neededManage the company budget within the office (supplies, expenses, etc.QualificationsBilingualism required; Excellent written and verbal communication skills in both English and French;Strong analytical and organizational skills;Strong interpersonal skills;Ability to assist with other departments as neededDEC in business administration or a related field considered an asset;Customer service experience considered an asset.Excellent data processing skillsKnowledge of software used by the companyIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in the transport industry in Dorval is currently looking for a receptionist and adminstrative support will report to the Director of Administration and Procurement. The associate will be part of a team responsible for supporting administrative tasks in the office. Duties in can vary widely, from answering the phones to organizing files, assisting to submit critical documents, keeping the office organized, directing phone calls appropriately, or assisting to complete basic bookkeeping tasks. The candidate will also help with administrative tasks pertaining to the company's executive team and act as backup to the Executive Assistant when required.AdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 21-23$/hr (35 hours)• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life• Full benefits after probationary period ResponsibilitiesRespond to administrative telephone and email inquiries from co-owners, staff and suppliers on a daily basis;Maintain organized filing methodsSeparate and distribute both incoming and outgoing mailKeep track of inventoryPrepare presentation materials or documents as required by managementAct as backup for receptionist or Administrative Assistant if neededManage the company budget within the office (supplies, expenses, etc.QualificationsBilingualism required; Excellent written and verbal communication skills in both English and French;Strong analytical and organizational skills;Strong interpersonal skills;Ability to assist with other departments as neededDEC in business administration or a related field considered an asset;Customer service experience considered an asset.Excellent data processing skillsKnowledge of software used by the companyIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $20 per year
      Our client in Dorval in the freight forwarding industry is currently looking for a data entry clerk. This person will be responsible for entering purchase orders in their in house software, following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer. AdvantagesMonday- Friday (8AM-4:30PM) (37.5 hours a week) (Flexible schedule)20$/hrFull medical and dental benefitsRSPS contributionHybrid model 2 days at home, 3 days in the office Parking on site Room for advancement ResponsibilitiesKEY FUNCTIONSPerform data entry associated with the purchasing departmentProcess expense reports on a regular basisMay have to interact with customers via phoneProcess bank transactionsProcess and transmit invoices to customersData entry projectsFilling and other administrative tasksQualificationsQUALIFICATIONSProficient Microsoft Office knowledge (Word, Excel, Outlook)High degree of attention to detailAbility to work independentlyPositive, “can-do” attitudesEnglish spoken and written, with functional French If interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in the freight forwarding industry is currently looking for a data entry clerk. This person will be responsible for entering purchase orders in their in house software, following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer. AdvantagesMonday- Friday (8AM-4:30PM) (37.5 hours a week) (Flexible schedule)20$/hrFull medical and dental benefitsRSPS contributionHybrid model 2 days at home, 3 days in the office Parking on site Room for advancement ResponsibilitiesKEY FUNCTIONSPerform data entry associated with the purchasing departmentProcess expense reports on a regular basisMay have to interact with customers via phoneProcess bank transactionsProcess and transmit invoices to customersData entry projectsFilling and other administrative tasksQualificationsQUALIFICATIONSProficient Microsoft Office knowledge (Word, Excel, Outlook)High degree of attention to detailAbility to work independentlyPositive, “can-do” attitudesEnglish spoken and written, with functional French If interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Product Manager, Data strategy is responsible for defining, prioritizing, and managing the backlog of new and existing data products across Air Canada Loyalty branch. This key role will drive our data roadmap and vision with a focus on a continuous product delivery model.   Main responsibilitiesOwn vision, roadmap, and prioritization for planning activities Lead and influence to drive outcomes in a cross-matrix teamDefine, Prioritize, and Manage backlog and communicate that vision with agile delivery teamsAnalyze business objectives, translate them in functional requirements and develop data solutions to meet stakeholders needs Oversee development stages and progress of the delivery teamAct as the primary communicator and link between stakeholders and teams, while being able to report key milestones to the Leadership team  Develop innovative and effective approaches to solve business problems through data analytics and communicate results and methodologies Understand and document data dependencies and data flow diagrams of the solution developed, e.g. between source and systems consuming the data, as well as the logical processes and interfaces with other systems Qualifications Bachelor’s degree with Mandatory experience as a Product Manager, a Business Analyst or a Product Owner on Data projects (5+ years), including hands-on experience managing all stages of the product life cycleCreative thinker with an ability to define, pivot and execute on a vision  Familiarity with working with analytics, data platforms, and user testing to drive outcomes Outstanding communication, presentation, and leadership skills Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Product Manager, Data strategy is responsible for defining, prioritizing, and managing the backlog of new and existing data products across Air Canada Loyalty branch. This key role will drive our data roadmap and vision with a focus on a continuous product delivery model.   Main responsibilitiesOwn vision, roadmap, and prioritization for planning activities Lead and influence to drive outcomes in a cross-matrix teamDefine, Prioritize, and Manage backlog and communicate that vision with agile delivery teamsAnalyze business objectives, translate them in functional requirements and develop data solutions to meet stakeholders needs Oversee development stages and progress of the delivery teamAct as the primary communicator and link between stakeholders and teams, while being able to report key milestones to the Leadership team  Develop innovative and effective approaches to solve business problems through data analytics and communicate results and methodologies Understand and document data dependencies and data flow diagrams of the solution developed, e.g. between source and systems consuming the data, as well as the logical processes and interfaces with other systems Qualifications Bachelor’s degree with Mandatory experience as a Product Manager, a Business Analyst or a Product Owner on Data projects (5+ years), including hands-on experience managing all stages of the product life cycleCreative thinker with an ability to define, pivot and execute on a vision  Familiarity with working with analytics, data platforms, and user testing to drive outcomes Outstanding communication, presentation, and leadership skills Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position is responsible to manage vendor relationships and the associated contract administration, review performance evaluation against contracted performance level and assist in establishing required processes and innovation. Key Functions & Accountabilities:  (Responsibilities, Activities, Authority levels, etc)CONTRACT MANAGEMENT AND MANAGING THE VENDOR RELATIONSHIPPrime liaison for all daily activities (technical & commercial) with vendors.Ensure SOX compliance related contract management.Interfaces with ACM Commercial Org. in the preparation/negotiation/execution of contracts with suppliersParticipate in the development of vendor contracts to achieve ACM objectives.ICD CUSTOMIZATION AND MAINTENANCEAnalyze and operationalize the vendor contracts by establishing the required Interface procedures and documenting those procedures in an Interface Control Document.  REGULAR REVIEWS WITH VENDOR OF ALL OPEN WIP, OUTSTANDING PAYMENTS, AND OTHER COMMERCIAL/FINANCIAL OR OPERATIONAL ISSUES AS REQUIREDReview/reconcile/resolve or dispute all vendor invoices for the Component Maintenance organization.  This includes the review and verification of supplier invoices and subsequent management reporting requirements. Responsible for annual PWC asset inventory audit reconciliation/sign off pertaining to their respective contract.PBH AND RELIABILITY RATE RECONCILIATIONS, AND QUOTE REVIEW AND APPROVAL (O&A)Validate over and above charges related to established cost per flt hr/ fixed pricing agreements.BUY/LEASE DECISIONS AND APPROVALEffectively define/ manage and control of the rotable asset inventory.  Participate in establishing BER/Scrap limits/ rules and replacement strategy for the entire Component Vendor  Management OrganizationVENDOR PERFORMANCE MONITORING, REPORTING, AND RESOLUTIONParticipate in establishing/improving processes to Monitor vendor performanceMonitor Vendor KPIs and liase as required to extract the maximum value the contracts provideEnsure that vendors meet the SLA’s requirements and performance expectations. Establish the applicable KPIs necessary to invoke quarterly & annual Performance management reviews with major strategic vendors.LEADING QUARTERLY AND ANNUAL BUSINESS REVIEWS MEETING WITH VENDORProvide routine weekly and monthly performance reporting, as well as ad hoc reports required to support the business.PROCESS INNOVATION Launch cost reduction activities and liaise closely with other managers and stakeholders.Participate in identification of new business process/innovation opportunities and transition activities.Participate in Defining and documenting processes, including process maps, maintain control manual to reflect most current processes.Conduct audits and review activities after implementation to verify acceptance and effectiveness, lead corrective actions.Provide technical support in his/her field of expertise.OPERATIONS SUPPORTAttend daily production/operations conference calls and provide status of Component availability/recovery plans as required.Administer and maintain the daily ACM reporting system.Define components maintenance priority & criticality and perform follow-up with vendors.. BUDGET PREPARATION AND OUTLOOKAssist in the preparation of the annual Component Maintenance and Operational budgets and ensure all costs are captured.  This includes subsequent forecasts and budget accountability.Preparation of AFC’s and proper business justifications in regards of timeline, scope of work, equipment, material procurement and maintenance contracts.Manage overall vendor repair budget.Qualifications Bachelor or DEC degree in Business, Engineering, or other technical discipline or equivalent4-9 years relative experience as a manager and/or as an engineer in a technical environment Must have knowledge of Mechanical equipment or manufacturing technologies.Excellent knowledge of computer software (Excel, Word, Microsoft Project,) and MRP / ERP systems.Demonstrated ability to foster relationships and ability to lead and influence with or without formal authorityDemonstrated capability to carryout independently technical projects or developments of high complexity to their successful completion within the budgeted time and cost, with minimal supervision and guidance.Demonstrated strong interpersonal and communication skills, including negotiation.Familiar with Transport Canada Aviation regulations and norms.Strong project management expertise.Strong analytical, planning and organizational skills.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position is responsible to manage vendor relationships and the associated contract administration, review performance evaluation against contracted performance level and assist in establishing required processes and innovation. Key Functions & Accountabilities:  (Responsibilities, Activities, Authority levels, etc)CONTRACT MANAGEMENT AND MANAGING THE VENDOR RELATIONSHIPPrime liaison for all daily activities (technical & commercial) with vendors.Ensure SOX compliance related contract management.Interfaces with ACM Commercial Org. in the preparation/negotiation/execution of contracts with suppliersParticipate in the development of vendor contracts to achieve ACM objectives.ICD CUSTOMIZATION AND MAINTENANCEAnalyze and operationalize the vendor contracts by establishing the required Interface procedures and documenting those procedures in an Interface Control Document.  REGULAR REVIEWS WITH VENDOR OF ALL OPEN WIP, OUTSTANDING PAYMENTS, AND OTHER COMMERCIAL/FINANCIAL OR OPERATIONAL ISSUES AS REQUIREDReview/reconcile/resolve or dispute all vendor invoices for the Component Maintenance organization.  This includes the review and verification of supplier invoices and subsequent management reporting requirements. Responsible for annual PWC asset inventory audit reconciliation/sign off pertaining to their respective contract.PBH AND RELIABILITY RATE RECONCILIATIONS, AND QUOTE REVIEW AND APPROVAL (O&A)Validate over and above charges related to established cost per flt hr/ fixed pricing agreements.BUY/LEASE DECISIONS AND APPROVALEffectively define/ manage and control of the rotable asset inventory.  Participate in establishing BER/Scrap limits/ rules and replacement strategy for the entire Component Vendor  Management OrganizationVENDOR PERFORMANCE MONITORING, REPORTING, AND RESOLUTIONParticipate in establishing/improving processes to Monitor vendor performanceMonitor Vendor KPIs and liase as required to extract the maximum value the contracts provideEnsure that vendors meet the SLA’s requirements and performance expectations. Establish the applicable KPIs necessary to invoke quarterly & annual Performance management reviews with major strategic vendors.LEADING QUARTERLY AND ANNUAL BUSINESS REVIEWS MEETING WITH VENDORProvide routine weekly and monthly performance reporting, as well as ad hoc reports required to support the business.PROCESS INNOVATION Launch cost reduction activities and liaise closely with other managers and stakeholders.Participate in identification of new business process/innovation opportunities and transition activities.Participate in Defining and documenting processes, including process maps, maintain control manual to reflect most current processes.Conduct audits and review activities after implementation to verify acceptance and effectiveness, lead corrective actions.Provide technical support in his/her field of expertise.OPERATIONS SUPPORTAttend daily production/operations conference calls and provide status of Component availability/recovery plans as required.Administer and maintain the daily ACM reporting system.Define components maintenance priority & criticality and perform follow-up with vendors.. BUDGET PREPARATION AND OUTLOOKAssist in the preparation of the annual Component Maintenance and Operational budgets and ensure all costs are captured.  This includes subsequent forecasts and budget accountability.Preparation of AFC’s and proper business justifications in regards of timeline, scope of work, equipment, material procurement and maintenance contracts.Manage overall vendor repair budget.Qualifications Bachelor or DEC degree in Business, Engineering, or other technical discipline or equivalent4-9 years relative experience as a manager and/or as an engineer in a technical environment Must have knowledge of Mechanical equipment or manufacturing technologies.Excellent knowledge of computer software (Excel, Word, Microsoft Project,) and MRP / ERP systems.Demonstrated ability to foster relationships and ability to lead and influence with or without formal authorityDemonstrated capability to carryout independently technical projects or developments of high complexity to their successful completion within the budgeted time and cost, with minimal supervision and guidance.Demonstrated strong interpersonal and communication skills, including negotiation.Familiar with Transport Canada Aviation regulations and norms.Strong project management expertise.Strong analytical, planning and organizational skills.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The purpose of the role is to develop and oversee all aspects of the Repair Order process that pertain to all rotable components.  Responsible to monitor the RO process and cycle times as well as maintain Vendor Master Key Performance Indicators (KPIs) in terms of repair cycle times guarantees. Key Functions & Accountabilities:  RESPONSIBLE FOR END-TO-END REPAIR ORDER (RO) MANAGEMENT PROCESS; INCLUDING WARRANTY ROSResponsible to effectively manage the repair cycle to achieve ACM requirements:Monitoring, tracking and recording the movement of parts within ACM (stores, line maintenance, supplier, transportation, etc.…). Resolve any hold issues at any gates, to ensure constant movement of partsOutline and work towards process improvement to minimize repeated stoppageEffectively manage and control the rotable asset inventory that is in the repair cycle.Provide on-going identifications of opportunities for cost saving and process-automation improvementsResponsible for resolution of all cross functional issues and discrepancies affecting the repair cycleSupport BER evaluation for final disposition and perform the Scrap TransactionsIdentify potential expedite candidates based on customer requirements and contractual obligationsRESPONSIBLE FOR MONITORING RO CYCLE TIMESProvide weekly and monthly performance reporting, on the movement of parts within the different gates, as well as ad hoc reports required to support the specifics of the contract obligationsEnsure system accuracy within TRAX, for reporting purposesRESPONSIBLE FOR MAINTAINING VENDOR MASTER DATAEnsure accurate information on our vendor base, which consists in over 150 Vendors, with multiple locationsEnsure our Vendors always support our compliance requirementsSupport fleet engineering on maintenance programs and/or reliability improvements initiatives.PROCESS INNOVATION Launch cost reduction activities and liaise closely with other managers and stakeholders.Participate in identification of new business process/innovation opportunities and transition activities.Participate in Defining and documenting processes, including process maps, maintain control manual to reflect most current processes.Conduct process audits and review activities after implementation to verify acceptance and effectiveness, lead corrective actions.Provide technical support in his/her field of expertise.OPERATIONS SUPPORTAttend daily production/operations conference calls and provide status of Component availability/recovery plans as required.Define components maintenance priority & criticality and perform follow-up with vendors.Assess future component needs and assure that sufficient stock is on hand to support the maintenance planCoordinate the removal of borrowed part as efficiently as possible.Coordinate with buyer that all exchanges are returned within contractual agreements.Support other BU on inventory surplus activitiesBUDGET PREPARATION AND OUTLOOKAssist in the preparation of the annual Component Maintenance and Operational budgets and ensure all costs are captured.  Qualifications Bachelor or College degree in Business, Engineering, or other technical discipline or equivalent3-5 years relative experience as a manager and/or as an engineer in a technical environment knowledge of Mechanical equipment or manufacturing technologies is an asset.Excellent knowledge of computer software (Excel, Word, Microsoft Project,) and TRAX MRP / ERP systemsDemonstrated ability to foster relationships and ability to lead and influence with or without formal authorityDemonstrated strong interpersonal and communication skills, including negotiation.Strong project management expertise.Strong analytical, planning and organizational skills.Familiarity with the contents of standard aerospace contractsFamiliar with Transport Canada Aviation regulations and norms.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The purpose of the role is to develop and oversee all aspects of the Repair Order process that pertain to all rotable components.  Responsible to monitor the RO process and cycle times as well as maintain Vendor Master Key Performance Indicators (KPIs) in terms of repair cycle times guarantees. Key Functions & Accountabilities:  RESPONSIBLE FOR END-TO-END REPAIR ORDER (RO) MANAGEMENT PROCESS; INCLUDING WARRANTY ROSResponsible to effectively manage the repair cycle to achieve ACM requirements:Monitoring, tracking and recording the movement of parts within ACM (stores, line maintenance, supplier, transportation, etc.…). Resolve any hold issues at any gates, to ensure constant movement of partsOutline and work towards process improvement to minimize repeated stoppageEffectively manage and control the rotable asset inventory that is in the repair cycle.Provide on-going identifications of opportunities for cost saving and process-automation improvementsResponsible for resolution of all cross functional issues and discrepancies affecting the repair cycleSupport BER evaluation for final disposition and perform the Scrap TransactionsIdentify potential expedite candidates based on customer requirements and contractual obligationsRESPONSIBLE FOR MONITORING RO CYCLE TIMESProvide weekly and monthly performance reporting, on the movement of parts within the different gates, as well as ad hoc reports required to support the specifics of the contract obligationsEnsure system accuracy within TRAX, for reporting purposesRESPONSIBLE FOR MAINTAINING VENDOR MASTER DATAEnsure accurate information on our vendor base, which consists in over 150 Vendors, with multiple locationsEnsure our Vendors always support our compliance requirementsSupport fleet engineering on maintenance programs and/or reliability improvements initiatives.PROCESS INNOVATION Launch cost reduction activities and liaise closely with other managers and stakeholders.Participate in identification of new business process/innovation opportunities and transition activities.Participate in Defining and documenting processes, including process maps, maintain control manual to reflect most current processes.Conduct process audits and review activities after implementation to verify acceptance and effectiveness, lead corrective actions.Provide technical support in his/her field of expertise.OPERATIONS SUPPORTAttend daily production/operations conference calls and provide status of Component availability/recovery plans as required.Define components maintenance priority & criticality and perform follow-up with vendors.Assess future component needs and assure that sufficient stock is on hand to support the maintenance planCoordinate the removal of borrowed part as efficiently as possible.Coordinate with buyer that all exchanges are returned within contractual agreements.Support other BU on inventory surplus activitiesBUDGET PREPARATION AND OUTLOOKAssist in the preparation of the annual Component Maintenance and Operational budgets and ensure all costs are captured.  Qualifications Bachelor or College degree in Business, Engineering, or other technical discipline or equivalent3-5 years relative experience as a manager and/or as an engineer in a technical environment knowledge of Mechanical equipment or manufacturing technologies is an asset.Excellent knowledge of computer software (Excel, Word, Microsoft Project,) and TRAX MRP / ERP systemsDemonstrated ability to foster relationships and ability to lead and influence with or without formal authorityDemonstrated strong interpersonal and communication skills, including negotiation.Strong project management expertise.Strong analytical, planning and organizational skills.Familiarity with the contents of standard aerospace contractsFamiliar with Transport Canada Aviation regulations and norms.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval is currently looking for a Customer Service Representative. Reporting to the Internal Sales Manager, the Internal Sales Representative is responsible for his or her accounts and maintaining a high level of customer satisfaction.The Inside Sales Representative is also responsible for creating and maintainingrelationships with current and future customers and to find the appropriate solution quickly and efficiently, in order to satisfy all customers.AdvantagesMonday to Friday 8AM-5PM (flexible)1 hour of lunchAfter 3 months, if the person performs, the possibility to work at home once a week(Pre Covid)4% salary bonus. Based on performanceMedical and dental benefits Salary 45,000$-55,000$.Yoga 3 times a week200 towards a gym membershipEveryone works from home with Covid but will return to the office when things are more certain.Responsibilities-Increase sales;-Establish strong relationships with customers by responding quickly to calls.telephone and e-mail, with courtesy and professionalism;-Provide information, propose solutions and follow up with customersregarding product availability, cross-referencing, shipping, etc.(stock check), proofs of delivery, deferred delivery dates, prices;-Perform order entry and tracking (EDI, CRM and inbound orders) and RGA;-Process and maintain the backorder report (backorder report); Process and maintain the backorder report (backorder report).suffering) on issues of concern and unreasonable delays in responding to thenot to the customer's expectations. Raise to the Manager if the solution does not meet thecustomer requests;-Recommend any necessary price adjustments once the detailed analysis is completed.completed. To be sent to the Inside Sales Manager;-Arrange meetings with outside sales representatives to define theaction strategies put in place for your customers, as needed;-Support external sales representatives for promotions;-Promote product categories to existing customers;-Participate in all sales, marketing meetings and trainings on demand;-Train customers in the use of B2B software and the company's website;-If necessary, visit customers with an external sales representative tostrengthen customer relations;-Provide assistance for other regions upon request;-Perform reception replacements as required;- Any other related tasks may be required to assist the team in maintaininghigh levels of customer service.QualificationsAt least three to four years of experience in customer service and/orinternal sales or a college diploma in business administration, marketing,for sale or in a related field.Excellent knowledge of the MS Office suiteExcellent written and verbal communication skills in French and EnglishExperience in customer serviceStrong organizational skillsSolutions-focusedStrong interpersonal skillsAbility to work independentlyAbility to multi-taskKnowledge of the electrical and lighting industry an assetKnowledge of SAP is an assetSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $43,000 - $45,000 per year
      Our client in the transport industry in Dorval is currently looking for a customer service and logistics coordinator. This person will be responsible for dealing with the truck drivers. This person is responsible to handle activities including order taking, processing orders from beginning to end and coordination.AdvantagesMonday-Friday 8:30AM-5PM (37.5 hours)Full benefits Medical, DentalSalary $43,000-$45,000 (based on experience_Salary review after 3 months and 6 monthsProfit Sharing 2.5%-3% of your annual salary + 150$Vacation 2-3 weeks Work for a leader in the transport industry ResponsibilitiesWill include taking pickupsTracing shipments,Follow up with customers as required and in a timely mannerHandle cash collect shipments and make some account collection calls to French speaking customers on behalf of the Accounts Receivable DepartmentDeal with 15 terminals across North America we can provide and service our customers freight knowing their product Data entry of the day to day operations Qualifications-Experience working in transport and logistics industry an asset-Data entry experience-Entering orders-Bilingual (English / French) (written/spoken)-You have 1 to 2 years experience in a similar position- Mastering the Office Suite- Good management of priorities and autonomy in work- Bilingual (English/French) (written/spoken)- Able to work alone and in a team-Experience with Truck Mate would be an asset but not mandatory-Excellent communication, follow up and organizational skillsIf interested in this role or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or call us at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in the transport industry in Dorval is currently looking for a customer service and logistics coordinator. This person will be responsible for dealing with the truck drivers. This person is responsible to handle activities including order taking, processing orders from beginning to end and coordination.AdvantagesMonday-Friday 8:30AM-5PM (37.5 hours)Full benefits Medical, DentalSalary $43,000-$45,000 (based on experience_Salary review after 3 months and 6 monthsProfit Sharing 2.5%-3% of your annual salary + 150$Vacation 2-3 weeks Work for a leader in the transport industry ResponsibilitiesWill include taking pickupsTracing shipments,Follow up with customers as required and in a timely mannerHandle cash collect shipments and make some account collection calls to French speaking customers on behalf of the Accounts Receivable DepartmentDeal with 15 terminals across North America we can provide and service our customers freight knowing their product Data entry of the day to day operations Qualifications-Experience working in transport and logistics industry an asset-Data entry experience-Entering orders-Bilingual (English / French) (written/spoken)-You have 1 to 2 years experience in a similar position- Mastering the Office Suite- Good management of priorities and autonomy in work- Bilingual (English/French) (written/spoken)- Able to work alone and in a team-Experience with Truck Mate would be an asset but not mandatory-Excellent communication, follow up and organizational skillsIf interested in this role or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or call us at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $50,000 - $70,000 per year
      Our client in Dorval in the construction industry is currently looking for a junior project manager. This candidate has the overall responsibility for assisting in various PM and administrative tasks for each of the construction projects assigned to the team, with the objective of optimal performance of fellow team members.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)50,000$- 70,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesAt start of project reviews, quotations and plans for completion date, budget,construction schedule and processes, staffing requirements, sub-tradesLeads, communicates continuously with the site supervisor to ensure that allconstruction activities are progressing according to terms-of-reference, budgetand timelines (checklists, supply lists, delivery dates, etc.)Continuously ensures strict and timely management and control of all assignmentexpenses, billings, extras, change orders and construction costsReviews construction documents /shop drawings for consistency with the company'sprofessional and quality standardsAssists Estimation with the development of bid packages, communication withapproved list of bidders, qualificationAssign and negotiate contract to sub-contractions making sure they have thelatest version of documents.Responsible for maintaining cost tracking database for all new constructionprojectDirects, coordinates and communicates changes to constructions and equipment that are required due to cost, clarification, code requirements, and also negotiate needed order changes as requiredUpdates and manages all of the processes (checklists, supply lists, deliverydates, etc.) required to efficiently execute projectsManages project turnover from the construction phase to the finished productSetup Team including orientation walk throughs of spaces and systems with allparticipants involved, Landlord and City approval coordination, etc.Responsible for maintaining discretion related to all confidential/sensitivecompany and customer information. Performs other tasks and duties requested by Production Department TeamLeader.QualificationsMust be bilingual English/French (written and spoken)2-5 years construction project management experienceStrong time management and organizational skillsAble to work under pressure, deadlines and the demands of constant change..Computer skills in Microsoft Office applications as well as other specific projectManagement softwareWorks well independently as well as a part of a team.Attention to DetailIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in the construction industry is currently looking for a junior project manager. This candidate has the overall responsibility for assisting in various PM and administrative tasks for each of the construction projects assigned to the team, with the objective of optimal performance of fellow team members.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)50,000$- 70,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesAt start of project reviews, quotations and plans for completion date, budget,construction schedule and processes, staffing requirements, sub-tradesLeads, communicates continuously with the site supervisor to ensure that allconstruction activities are progressing according to terms-of-reference, budgetand timelines (checklists, supply lists, delivery dates, etc.)Continuously ensures strict and timely management and control of all assignmentexpenses, billings, extras, change orders and construction costsReviews construction documents /shop drawings for consistency with the company'sprofessional and quality standardsAssists Estimation with the development of bid packages, communication withapproved list of bidders, qualificationAssign and negotiate contract to sub-contractions making sure they have thelatest version of documents.Responsible for maintaining cost tracking database for all new constructionprojectDirects, coordinates and communicates changes to constructions and equipment that are required due to cost, clarification, code requirements, and also negotiate needed order changes as requiredUpdates and manages all of the processes (checklists, supply lists, deliverydates, etc.) required to efficiently execute projectsManages project turnover from the construction phase to the finished productSetup Team including orientation walk throughs of spaces and systems with allparticipants involved, Landlord and City approval coordination, etc.Responsible for maintaining discretion related to all confidential/sensitivecompany and customer information. Performs other tasks and duties requested by Production Department TeamLeader.QualificationsMust be bilingual English/French (written and spoken)2-5 years construction project management experienceStrong time management and organizational skillsAble to work under pressure, deadlines and the demands of constant change..Computer skills in Microsoft Office applications as well as other specific projectManagement softwareWorks well independently as well as a part of a team.Attention to DetailIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Our client in Dorval is currently looking for a customer service representative. A leading Canadian distributor of roofing and siding products for residential and commercial buildings in Dorval, is seeking a customer service representative for its growing team. This person will be responsible for various administrative and customer oriented tasks within the company AdvantagesWhy work here?- Monday to Friday 8:30AM-5PM- Salary 19-21$/hr- Medical and Dental Insurance- 2 weeks vacation- RRSP Contributions and Corporation Consideration- Work-Family Balance - Non-Rotating Day Shifts- Full-time position and the possibility of working overtime- Bonus 500$ after every 6 months Responsibilities What will you do?- Serve as the first point of contact for customers inside the store or calling the branch- Conclude sales transactions, complete daily bank reconciliation reports, and purchases- Provide world-class support and build strong long-term relationships with existing customers and help acquire new customers- Comply with all health and safety rules, laws and regulations- Performs other duties as requiredQualificationsQualificationsWhat are your skills?- 1 or more years of proven experience in retail, business, customer service or sales- Attention to detail and strong organizational skills- Strong customer service skills- Willingness to succeed in a stable and growing company- Microsoft Office (Word, Excel, Outlook)- Must be fluently bilingual (English/French)If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval is currently looking for a customer service representative. A leading Canadian distributor of roofing and siding products for residential and commercial buildings in Dorval, is seeking a customer service representative for its growing team. This person will be responsible for various administrative and customer oriented tasks within the company AdvantagesWhy work here?- Monday to Friday 8:30AM-5PM- Salary 19-21$/hr- Medical and Dental Insurance- 2 weeks vacation- RRSP Contributions and Corporation Consideration- Work-Family Balance - Non-Rotating Day Shifts- Full-time position and the possibility of working overtime- Bonus 500$ after every 6 months Responsibilities What will you do?- Serve as the first point of contact for customers inside the store or calling the branch- Conclude sales transactions, complete daily bank reconciliation reports, and purchases- Provide world-class support and build strong long-term relationships with existing customers and help acquire new customers- Comply with all health and safety rules, laws and regulations- Performs other duties as requiredQualificationsQualificationsWhat are your skills?- 1 or more years of proven experience in retail, business, customer service or sales- Attention to detail and strong organizational skills- Strong customer service skills- Willingness to succeed in a stable and growing company- Microsoft Office (Word, Excel, Outlook)- Must be fluently bilingual (English/French)If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $18 - $20 per year
      Are you looking for a permanent position?Are you looking for a new challenge?Are you interested in working in a warehouse environment?Have you ever had a career as a warehouse associate?Do you have more than 1 year of experience in this field?Have you already made a career in the Warehouse?Why not join our team! If your answer is yes then we have the perfect job for you in DorvalAbout us :Since 1976, we have proven to be a trusted supplier of piping and instrumentation products. Leading through service excellence, our successes could only be achieved with the highest quality team members.We are looking for a warehouse associate in our facility in Dorval to do the following task:Follow instructions pertaining to an individual order as set out by the customer or salesdepartment.Load / unload product from trucks.Know product and product storage locations.Clearly record all detailed information required on documents such as packing lists,including heat numbers, quantities, back ordered items and initials.Properly pick, package and label products as per work practices and procedures.If this job opportunity is interesting to you or you’re looking for any Industrial work, we would love to hear from you!!We have many great opportunities such as: -Warehouse Associate - Forklift Operator -Machine Operator -Shipper/Receiver -Picker/Packer-Assembler -Material HandlerPlease reach out to Ashley Pannese or Eileen Kantel by any of the 3 ways below! -CALL US at 514.695.6224 -EMAIL US at ashley.pannese@randstad.ca or eileen.kantel@randstad.ca-OR EVEN TEXT US 514.608.2132 If you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Let us help you find the job that you’ve been looking for! Ashley Pannese – ashley.pannese@randstad.caEileen Kantel – eileen.kantel@randstad.ca Call 514.695.6224 Text 514.608.2132Advantages-Permanent opportunity-Salery:17.50-20$ /hour-Full time Monday-Friday schedule-Day shift 8-5pm-Located in Dorval-Opportunity for growth and advancement-Pleasant environmentResponsibilitiesFollow instructions pertaining to an individual order as set out by the customer or salesdepartment.Load / unload product from trucks.Know product and product storage locations.Clearly record all detailed information required on documents such as packing lists,including heat numbers, quantities, back ordered items and initials.Properly pick, package and label products as per work practices and procedures.QualificationsStrong knowledge of all warehouse procedures and techniques including packaging,sorting, stacking, product placement/picking, loading/unloading trucks, etc.Able to lift heavy items (to prescribed maximum) and operate warehouse machines/tools(forklifts, saws, banders, man lifts, hand tools, power tools, recoilers, etc.).Stand/walk for duration of work hours.Able to work extended hours.Strong organizational skills with the ability to multitask and adapt to changing priorities.Confidently operate all warehouse machines/tools (forklifts, saws, pipe threading, rollgroove, CSA tester, banders, man lifts, hand tools, power tools, tube coiler, etc.).Sound analytical thinking, planning, prioritization, and problem resolution and executionSummaryWarehouse AssociateLocated in DorvalPermanent opportunity17.50-20$/hr Day shift 50lbs liftingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a permanent position?Are you looking for a new challenge?Are you interested in working in a warehouse environment?Have you ever had a career as a warehouse associate?Do you have more than 1 year of experience in this field?Have you already made a career in the Warehouse?Why not join our team! If your answer is yes then we have the perfect job for you in DorvalAbout us :Since 1976, we have proven to be a trusted supplier of piping and instrumentation products. Leading through service excellence, our successes could only be achieved with the highest quality team members.We are looking for a warehouse associate in our facility in Dorval to do the following task:Follow instructions pertaining to an individual order as set out by the customer or salesdepartment.Load / unload product from trucks.Know product and product storage locations.Clearly record all detailed information required on documents such as packing lists,including heat numbers, quantities, back ordered items and initials.Properly pick, package and label products as per work practices and procedures.If this job opportunity is interesting to you or you’re looking for any Industrial work, we would love to hear from you!!We have many great opportunities such as: -Warehouse Associate - Forklift Operator -Machine Operator -Shipper/Receiver -Picker/Packer-Assembler -Material HandlerPlease reach out to Ashley Pannese or Eileen Kantel by any of the 3 ways below! -CALL US at 514.695.6224 -EMAIL US at ashley.pannese@randstad.ca or eileen.kantel@randstad.ca-OR EVEN TEXT US 514.608.2132 If you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Let us help you find the job that you’ve been looking for! Ashley Pannese – ashley.pannese@randstad.caEileen Kantel – eileen.kantel@randstad.ca Call 514.695.6224 Text 514.608.2132Advantages-Permanent opportunity-Salery:17.50-20$ /hour-Full time Monday-Friday schedule-Day shift 8-5pm-Located in Dorval-Opportunity for growth and advancement-Pleasant environmentResponsibilitiesFollow instructions pertaining to an individual order as set out by the customer or salesdepartment.Load / unload product from trucks.Know product and product storage locations.Clearly record all detailed information required on documents such as packing lists,including heat numbers, quantities, back ordered items and initials.Properly pick, package and label products as per work practices and procedures.QualificationsStrong knowledge of all warehouse procedures and techniques including packaging,sorting, stacking, product placement/picking, loading/unloading trucks, etc.Able to lift heavy items (to prescribed maximum) and operate warehouse machines/tools(forklifts, saws, banders, man lifts, hand tools, power tools, recoilers, etc.).Stand/walk for duration of work hours.Able to work extended hours.Strong organizational skills with the ability to multitask and adapt to changing priorities.Confidently operate all warehouse machines/tools (forklifts, saws, pipe threading, rollgroove, CSA tester, banders, man lifts, hand tools, power tools, tube coiler, etc.).Sound analytical thinking, planning, prioritization, and problem resolution and executionSummaryWarehouse AssociateLocated in DorvalPermanent opportunity17.50-20$/hr Day shift 50lbs liftingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $18 - $19 per year
      Do you have experience in picking/packing?Is Dorval a convenient location for you?Are you looking for a permanent job?Randstad Pointe-Claire is looking for a young individual to work as a picker/packer in their warehouse located in Dorval.Who we are:We work in the steel industry. We supply specialty steel and steel products.Your tasks include:-Pull and pack product based on daily orders.-Meet specifics of customer orders in a timely manner.-Keep products separated, organized and in good rotation.-Monitor product quality frequently, reporting problems to mitigate safety issues.-Other warehouse dutiesQualifications:-Must have previous experience in picking/packing-Must have other industrial experience-Steel toe boots are essential-Preferably bilingual if not, have good speaking/reading skills in either French or English-Must be looking for a permanent job-Good team spirit, hardworking, punctual Advantages:-Permanent opportunity-Full time Monday-Friday schedule-Day shift 8-5pm Monday to Friday-Located in Dorval-Accessible by public transport-Opportunity for growth and advancement-Pleasant environmentIf this job opportunity is interesting to you or you’re looking for any Industrial work, we would love to hear from you!!Please reach out to Ashley Pannese or Eileen Kantel by any of the 3 ways below! -CALL US at 514.695.6224 -EMAIL US at ashley.pannese@randstad.ca or eileen.kantel@randstad.ca-OR EVEN TEXT US 514.608.2132 If you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Let us help you find the job that you’ve been looking for! Ashley Pannese – ashley.pannese@randstad.caEileen Kantel – eileen.kantel@randstad.ca Call 514.695.6224 Text 514.608.2132Advantages-Permanent opportunity-Salary:18-19$ /hour-Full time Monday-Friday schedule-Day shift 8-5pm-Located in Dorval-Accessible by public transport-Opportunity for growth and advancement-Pleasant environmentResponsibilities-Pull and pack product based on daily orders.-Meet specifics of customer orders in a timely manner.-Keep products separated, organized and in good rotation.-Monitor product quality frequently, reporting problems to mitigate safety issues.-Other warehouse dutiesQualifications-Must have previous experience in picking/packing-Must have other industrial experience-Steel toe boots are essential-Preferably bilingual if not, have good speaking skills in either French or English-Must be looking for a permanent job-Good team spirit, hardworking, punctualSummaryPicker/PackerLocated in DorvalPermanent opportunity18-19$/hr Day shift 50lbsRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you have experience in picking/packing?Is Dorval a convenient location for you?Are you looking for a permanent job?Randstad Pointe-Claire is looking for a young individual to work as a picker/packer in their warehouse located in Dorval.Who we are:We work in the steel industry. We supply specialty steel and steel products.Your tasks include:-Pull and pack product based on daily orders.-Meet specifics of customer orders in a timely manner.-Keep products separated, organized and in good rotation.-Monitor product quality frequently, reporting problems to mitigate safety issues.-Other warehouse dutiesQualifications:-Must have previous experience in picking/packing-Must have other industrial experience-Steel toe boots are essential-Preferably bilingual if not, have good speaking/reading skills in either French or English-Must be looking for a permanent job-Good team spirit, hardworking, punctual Advantages:-Permanent opportunity-Full time Monday-Friday schedule-Day shift 8-5pm Monday to Friday-Located in Dorval-Accessible by public transport-Opportunity for growth and advancement-Pleasant environmentIf this job opportunity is interesting to you or you’re looking for any Industrial work, we would love to hear from you!!Please reach out to Ashley Pannese or Eileen Kantel by any of the 3 ways below! -CALL US at 514.695.6224 -EMAIL US at ashley.pannese@randstad.ca or eileen.kantel@randstad.ca-OR EVEN TEXT US 514.608.2132 If you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Let us help you find the job that you’ve been looking for! Ashley Pannese – ashley.pannese@randstad.caEileen Kantel – eileen.kantel@randstad.ca Call 514.695.6224 Text 514.608.2132Advantages-Permanent opportunity-Salary:18-19$ /hour-Full time Monday-Friday schedule-Day shift 8-5pm-Located in Dorval-Accessible by public transport-Opportunity for growth and advancement-Pleasant environmentResponsibilities-Pull and pack product based on daily orders.-Meet specifics of customer orders in a timely manner.-Keep products separated, organized and in good rotation.-Monitor product quality frequently, reporting problems to mitigate safety issues.-Other warehouse dutiesQualifications-Must have previous experience in picking/packing-Must have other industrial experience-Steel toe boots are essential-Preferably bilingual if not, have good speaking skills in either French or English-Must be looking for a permanent job-Good team spirit, hardworking, punctualSummaryPicker/PackerLocated in DorvalPermanent opportunity18-19$/hr Day shift 50lbsRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $20 per year
      Our client in Dorval in the freight forwarding industry is currently looking for a data entry clerk. This person will be responsible for entering purchase orders in their in house software, following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer. AdvantagesMonday- Friday (8AM-4:30PM) (37.5 hours a week) (Flexible schedule)20$/hrFull medical and dental benefitsRSPS contributionHybrid model 2 days at home, 3 days in the office Parking on site Room for advancement ResponsibilitiesKEY FUNCTIONSPerform data entry associated with the purchasing departmentProcess expense reports on a regular basisMay have to interact with customers via phoneProcess bank transactionsProcess and transmit invoices to customersData entry projectsFilling and other administrative tasksQualificationsQUALIFICATIONSProficient Microsoft Office knowledge (Word, Excel, Outlook)High degree of attention to detailAbility to work independentlyPositive, “can-do” attitudesEnglish spoken and written, with functional French If interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in the freight forwarding industry is currently looking for a data entry clerk. This person will be responsible for entering purchase orders in their in house software, following up with customers, and tracking shipments . They will also be responsible for other tasks provided by the employer. AdvantagesMonday- Friday (8AM-4:30PM) (37.5 hours a week) (Flexible schedule)20$/hrFull medical and dental benefitsRSPS contributionHybrid model 2 days at home, 3 days in the office Parking on site Room for advancement ResponsibilitiesKEY FUNCTIONSPerform data entry associated with the purchasing departmentProcess expense reports on a regular basisMay have to interact with customers via phoneProcess bank transactionsProcess and transmit invoices to customersData entry projectsFilling and other administrative tasksQualificationsQUALIFICATIONSProficient Microsoft Office knowledge (Word, Excel, Outlook)High degree of attention to detailAbility to work independentlyPositive, “can-do” attitudesEnglish spoken and written, with functional French If interested in this position or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $18 - $20 per year
      Are you looking for a permanent position?Are you looking for a new challenge?Are you interested in working in a warehouse environment?Have you ever had a career as a warehouse associate?Do you have more than 1 year of experience in this field?Have you already made a career in the Warehouse?Why not join our team! If your answer is yes then we have the perfect job for you in DorvalAbout us :Since 1976, we have proven to be a trusted supplier of piping and instrumentation products. Leading through service excellence, our successes could only be achieved with the highest quality team members.We are looking for a warehouse associate in our facility in Dorval to do the following task:Follow instructions pertaining to an individual order as set out by the customer or salesdepartment.Load / unload product from trucks.Know product and product storage locations.Clearly record all detailed information required on documents such as packing lists,including heat numbers, quantities, back ordered items and initials.Properly pick, package and label products as per work practices and procedures.If this job opportunity is interesting to you or you’re looking for any Industrial work, we would love to hear from you!!We have many great opportunities such as: -Warehouse Associate - Forklift Operator -Machine Operator -Shipper/Receiver -Picker/Packer-Assembler -Material HandlerPlease reach out to Ashley Pannese or Eileen Kantel by any of the 3 ways below! -CALL US at 514.695.6224 -EMAIL US at ashley.pannese@randstad.ca or eileen.kantel@randstad.ca-OR EVEN TEXT US 514.608.2132 If you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Let us help you find the job that you’ve been looking for! Ashley Pannese – ashley.pannese@randstad.caEileen Kantel – eileen.kantel@randstad.ca Call 514.695.6224 Text 514.608.2132Advantages-Permanent opportunity-Salery:17.50-20$ /hour-Full time Monday-Friday schedule-Day shift 8-5pm-Located in Dorval-Opportunity for growth and advancement-Pleasant environmentResponsibilitiesFollow instructions pertaining to an individual order as set out by the customer or salesdepartment.Load / unload product from trucks.Know product and product storage locations.Clearly record all detailed information required on documents such as packing lists,including heat numbers, quantities, back ordered items and initials.Properly pick, package and label products as per work practices and procedures.QualificationsStrong knowledge of all warehouse procedures and techniques including packaging,sorting, stacking, product placement/picking, loading/unloading trucks, etc.Able to lift heavy items (to prescribed maximum) and operate warehouse machines/tools(forklifts, saws, banders, man lifts, hand tools, power tools, recoilers, etc.).Stand/walk for duration of work hours.Able to work extended hours.Strong organizational skills with the ability to multitask and adapt to changing priorities.Confidently operate all warehouse machines/tools (forklifts, saws, pipe threading, rollgroove, CSA tester, banders, man lifts, hand tools, power tools, tube coiler, etc.).Sound analytical thinking, planning, prioritization, and problem resolution and executionSummaryWarehouse AssociateLocated in DorvalPermanent opportunity17.50-20$/hr Day shift 50lbs liftingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a permanent position?Are you looking for a new challenge?Are you interested in working in a warehouse environment?Have you ever had a career as a warehouse associate?Do you have more than 1 year of experience in this field?Have you already made a career in the Warehouse?Why not join our team! If your answer is yes then we have the perfect job for you in DorvalAbout us :Since 1976, we have proven to be a trusted supplier of piping and instrumentation products. Leading through service excellence, our successes could only be achieved with the highest quality team members.We are looking for a warehouse associate in our facility in Dorval to do the following task:Follow instructions pertaining to an individual order as set out by the customer or salesdepartment.Load / unload product from trucks.Know product and product storage locations.Clearly record all detailed information required on documents such as packing lists,including heat numbers, quantities, back ordered items and initials.Properly pick, package and label products as per work practices and procedures.If this job opportunity is interesting to you or you’re looking for any Industrial work, we would love to hear from you!!We have many great opportunities such as: -Warehouse Associate - Forklift Operator -Machine Operator -Shipper/Receiver -Picker/Packer-Assembler -Material HandlerPlease reach out to Ashley Pannese or Eileen Kantel by any of the 3 ways below! -CALL US at 514.695.6224 -EMAIL US at ashley.pannese@randstad.ca or eileen.kantel@randstad.ca-OR EVEN TEXT US 514.608.2132 If you know someone who would be perfect for this role, take advantage of our referral program, and have them reach out to us today. You will be eligible to receive 100$ if we place your referral for a minimum of 4 weeks.Let us help you find the job that you’ve been looking for! Ashley Pannese – ashley.pannese@randstad.caEileen Kantel – eileen.kantel@randstad.ca Call 514.695.6224 Text 514.608.2132Advantages-Permanent opportunity-Salery:17.50-20$ /hour-Full time Monday-Friday schedule-Day shift 8-5pm-Located in Dorval-Opportunity for growth and advancement-Pleasant environmentResponsibilitiesFollow instructions pertaining to an individual order as set out by the customer or salesdepartment.Load / unload product from trucks.Know product and product storage locations.Clearly record all detailed information required on documents such as packing lists,including heat numbers, quantities, back ordered items and initials.Properly pick, package and label products as per work practices and procedures.QualificationsStrong knowledge of all warehouse procedures and techniques including packaging,sorting, stacking, product placement/picking, loading/unloading trucks, etc.Able to lift heavy items (to prescribed maximum) and operate warehouse machines/tools(forklifts, saws, banders, man lifts, hand tools, power tools, recoilers, etc.).Stand/walk for duration of work hours.Able to work extended hours.Strong organizational skills with the ability to multitask and adapt to changing priorities.Confidently operate all warehouse machines/tools (forklifts, saws, pipe threading, rollgroove, CSA tester, banders, man lifts, hand tools, power tools, tube coiler, etc.).Sound analytical thinking, planning, prioritization, and problem resolution and executionSummaryWarehouse AssociateLocated in DorvalPermanent opportunity17.50-20$/hr Day shift 50lbs liftingRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, IT Business Partnership-Finance, is responsible for interfacing with Air Canada’s Finance pillar (which includes Corporate Planning, Financial Reporting, Sales & Refund Accounting, Passenger Accounting, Cargo Accounting, Revenue Reporting, Taxation, Strategic Procurement and Fleet Transactions teams) as an integral part of the IT Business Partnership team for the Corporate Services portfolio. The incumbent will act as the key IT liaison for the Finance branch, understand business processes therein and provide technology guidance to ensure maximum return on investment (ROI) on IT. This role will represent IT to the Business while also acting as an advocate on behalf of business stakeholders to ensure their priorities and needs are met from IT. Act as an advisor and innovative thought partner to Air Canada’s Finance business group for all aspects relating to ITAct as key liaison between the IT branch and Finance business group for all aspects of IT including escalation and resolution of portfolio specific risksCreate and maintain meaningful relationships with the Finance and IT TeamsCollaboratively create long-term Finance roadmap by aligning Finance Teams’ business priorities with IT service delivery Collaboratively create, maintain and proactively reprioritize a long-term Finance Technology roadmap to meet Finance strategic objectives and support the Finance IT portfolio Act as IT lead on a Finance Transformation project, supporting Finance teams through all stages of the process (from requirements gathering through implementation)Build and prioritize the annual Finance technology portfolio by defining business value and identifying areas where innovation can be used to drive such value Maintain oversight of Finance Technology portfolio, provide status updates to both IT and business teams and act proactively to identify and resolve risk and issues in project/portfolio executionAssume IT accountability as lead on Finance’s portfolio of project and supports the conception and implementation of future IT support model for solutions on a long-term basisWork with internal and/or external stakeholders as a thought leader to align technology solutions with business strategies and desired business outcomesWork with the business to ensure that new technology and/or changes are successfully implemented, and business objectives are realized  Document, validate and review the desired business outcome of an IT service, validating service level requirements and identifying changes required to existing IT services  Demonstrate strong leadership across functional, interbranch and disciplinary teamsLead and develop a of team of IT Business Partners that will support this area ensuring standardization of service delivery model (engagement, communication, etc)Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role (MBA preferred) 9+ years of functional Finance experience in a large multi-national corporation9+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives  Experience leading or co-sponsoring a Finance Transformation project and/or Core Financial System replacementDemonstrated leadership skills and ability to influence peers and senior levels of managementDemonstrated analytical skills to gather information from disparate sources to identify trends/gaps and build solutions Demonstrated ability to work in a collaborative environment  Understand and integrate business strategies and trends in technology to deliver value Ability to focus on business value results, rather than solutions Demonstrate acumen in business and function disciplines Self-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working styles Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, IT Business Partnership-Finance, is responsible for interfacing with Air Canada’s Finance pillar (which includes Corporate Planning, Financial Reporting, Sales & Refund Accounting, Passenger Accounting, Cargo Accounting, Revenue Reporting, Taxation, Strategic Procurement and Fleet Transactions teams) as an integral part of the IT Business Partnership team for the Corporate Services portfolio. The incumbent will act as the key IT liaison for the Finance branch, understand business processes therein and provide technology guidance to ensure maximum return on investment (ROI) on IT. This role will represent IT to the Business while also acting as an advocate on behalf of business stakeholders to ensure their priorities and needs are met from IT. Act as an advisor and innovative thought partner to Air Canada’s Finance business group for all aspects relating to ITAct as key liaison between the IT branch and Finance business group for all aspects of IT including escalation and resolution of portfolio specific risksCreate and maintain meaningful relationships with the Finance and IT TeamsCollaboratively create long-term Finance roadmap by aligning Finance Teams’ business priorities with IT service delivery Collaboratively create, maintain and proactively reprioritize a long-term Finance Technology roadmap to meet Finance strategic objectives and support the Finance IT portfolio Act as IT lead on a Finance Transformation project, supporting Finance teams through all stages of the process (from requirements gathering through implementation)Build and prioritize the annual Finance technology portfolio by defining business value and identifying areas where innovation can be used to drive such value Maintain oversight of Finance Technology portfolio, provide status updates to both IT and business teams and act proactively to identify and resolve risk and issues in project/portfolio executionAssume IT accountability as lead on Finance’s portfolio of project and supports the conception and implementation of future IT support model for solutions on a long-term basisWork with internal and/or external stakeholders as a thought leader to align technology solutions with business strategies and desired business outcomesWork with the business to ensure that new technology and/or changes are successfully implemented, and business objectives are realized  Document, validate and review the desired business outcome of an IT service, validating service level requirements and identifying changes required to existing IT services  Demonstrate strong leadership across functional, interbranch and disciplinary teamsLead and develop a of team of IT Business Partners that will support this area ensuring standardization of service delivery model (engagement, communication, etc)Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role (MBA preferred) 9+ years of functional Finance experience in a large multi-national corporation9+ years of experience facilitating the development and implementation of business initiatives and projects, based on management objectives  Experience leading or co-sponsoring a Finance Transformation project and/or Core Financial System replacementDemonstrated leadership skills and ability to influence peers and senior levels of managementDemonstrated analytical skills to gather information from disparate sources to identify trends/gaps and build solutions Demonstrated ability to work in a collaborative environment  Understand and integrate business strategies and trends in technology to deliver value Ability to focus on business value results, rather than solutions Demonstrate acumen in business and function disciplines Self-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working styles Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is presently looking for a dynamic individual to fill a permanent full- time position as of a Lead Ground Support Equipment (GSE) Mechanic. The Lead GSE is responsible to ensure there is a proper coverage of Cat23/24 on all shifts. The incumbent will be responsible for the Parts Status/Parts here reports (maintain it throughout the shift), ordering of parts (ensure all correct parts are ordered the first time), checking incoming parts in Sage and ensure parts are picked up and signed. This position also ensures that all PMI’s are completed within the allotted times and all snags are reviewed with the mechanics The Lead GSE ensures the weekly shop safety audit is completed, signed off and necessary repairs to equipment carried by the Health and Safety committee members following a review with the Manager.The Lead GSE maintenance professionals should have the following skill sets:Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Qualifications High School diploma.Valid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.A minimum of five (5) years experience in the trade.Able to successfully pass the pre-employment qualifying exam. AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Previous experience maintaining Airline support equipment, mobile ground power generators, air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.First-AidEV Technologies Linguistic requirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is presently looking for a dynamic individual to fill a permanent full- time position as of a Lead Ground Support Equipment (GSE) Mechanic. The Lead GSE is responsible to ensure there is a proper coverage of Cat23/24 on all shifts. The incumbent will be responsible for the Parts Status/Parts here reports (maintain it throughout the shift), ordering of parts (ensure all correct parts are ordered the first time), checking incoming parts in Sage and ensure parts are picked up and signed. This position also ensures that all PMI’s are completed within the allotted times and all snags are reviewed with the mechanics The Lead GSE ensures the weekly shop safety audit is completed, signed off and necessary repairs to equipment carried by the Health and Safety committee members following a review with the Manager.The Lead GSE maintenance professionals should have the following skill sets:Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Qualifications High School diploma.Valid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.A minimum of five (5) years experience in the trade.Able to successfully pass the pre-employment qualifying exam. AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Previous experience maintaining Airline support equipment, mobile ground power generators, air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.First-AidEV Technologies Linguistic requirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Location: Montreal, QB, Canada (Onsite) Salary: $16.56/hour Job type: Full-time The opportunity: Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in Montreal. This position is vitally important to our continued success as you will often be a customer’s first point of contact. So creating a great first impression will be down to you. Are you up for the challenge? If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also: • Be a knowledgeable source of information regarding flights, fares, destinations, and special offers • Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings • Ensure customer satisfaction by providing timely resolutions to customer inquiries. Take a look at this video to find out more about the Customer Sales and Service Agent role: https://youtu.be/aTKy5mJ3fdE Your benefits: As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family • Training and development tools to help unlock your full potential Qualifications Skills and experience required This role is vital for our client’s satisfaction. Therefore we have a number of key criteria to ensure your success: • Fully vaccinated against COVID-19 • High school diploma or equivalent • Be available to attend and successfully pass a ten (10) week full-time paid training program  • Availability to work in shifts • Ability to find creative solutions to complex customer situations • An effective multi-tasker who can work independently with a minimum of supervision • Eligible to work in CanadaPreferred competencies • Customer service experience within a Call Centre environment • Previous travel industry experience • Working knowledge of computer applications and the internet Candidate must speak English and French fluently. As Canada's most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French: Spanish, Portuguese, German, Korean, Japanese, Cantonese and MandarinLet your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and  rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.Rates of PayStep2022202320242025116.5617.0017.1417.74218.7019.3620.0420.74320.0120.7121.4322.18421.3122.0622.8323.63522.6223.4124.2325.08623.9224.7625.6326.52725.2326.1127.0327.97827.7028.6729.6731.17 
      Description Location: Montreal, QB, Canada (Onsite) Salary: $16.56/hour Job type: Full-time The opportunity: Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in Montreal. This position is vitally important to our continued success as you will often be a customer’s first point of contact. So creating a great first impression will be down to you. Are you up for the challenge? If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also: • Be a knowledgeable source of information regarding flights, fares, destinations, and special offers • Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings • Ensure customer satisfaction by providing timely resolutions to customer inquiries. Take a look at this video to find out more about the Customer Sales and Service Agent role: https://youtu.be/aTKy5mJ3fdE Your benefits: As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family • Training and development tools to help unlock your full potential Qualifications Skills and experience required This role is vital for our client’s satisfaction. Therefore we have a number of key criteria to ensure your success: • Fully vaccinated against COVID-19 • High school diploma or equivalent • Be available to attend and successfully pass a ten (10) week full-time paid training program  • Availability to work in shifts • Ability to find creative solutions to complex customer situations • An effective multi-tasker who can work independently with a minimum of supervision • Eligible to work in CanadaPreferred competencies • Customer service experience within a Call Centre environment • Previous travel industry experience • Working knowledge of computer applications and the internet Candidate must speak English and French fluently. As Canada's most international airline, we would love to know if you can speak one or more of the following languages in addition to English and French: Spanish, Portuguese, German, Korean, Japanese, Cantonese and MandarinLet your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and  rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.Rates of PayStep2022202320242025116.5617.0017.1417.74218.7019.3620.0420.74320.0120.7121.4322.18421.3122.0622.8323.63522.6223.4124.2325.08623.9224.7625.6326.52725.2326.1127.0327.97827.7028.6729.6731.17 
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Senior Manager, IT Quality Assurance, the Senior Analyst, IT Quality Assurance develops and delivers best in class, reliable and cost-effective quality assurance & quality control solutions for Air Canada’s technology systems and products.  KEY FUNCTIONS Collaborate with cross functional teams and communicate to our internal and external stakeholders the test progression, defect status reports and operational performanceEnsure creation and maintenance of test cases & scripts, test plans, test metrics, defect metrics and review of the design and efficacy of test cases and test scriptsConsolidate data to produce KPI metrics and dashboards to report against product quality, test progressions, risk analysis and release readinessAnalyze defects & release related incidents and customer feedback to identify trends and incorporate preventive actions and mitigations as requiredPerform sample testing of technology systems to verify compliance to customer requirementsEnsure software quality assurance for all phases of larger and more-complex development projectsIdentify gaps in testing and quality issues and create solutions to be incorporated into software and firmware architectureAnalyze technology trends to determine impact to the achievement of business goalsSupport the definition and maintenance of test methods, techniques and calculations for identifying ways to improve QA servicesProvide technical and operational inputs to Business Governance and Operational Management CommitteesResponsible for working within a sub-functional area to ensure synergistic collaboration and attain shared goalsResponsible for supporting the development of technical capabilities of the on/offshore teams specific to their sub-function Participate in Management and Operational Committees according to cadence, as requiredResponsible for handling moderate to high amount of complexity and drive decision making specific to processes and priorities for a functional areaResponsible for driving continuous improvement objectives for a functional areaLeading a team of onshore/offshore testersCross-functional interaction and communication with delivery stakeholders in addition to senior leadersQuality Control points, regulatory compliance to WCAG 2.0 and IT Internal ControlsHigh - cross-functional collaboration, large to complex projectsQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role6+ years in QA as a tester / test lead / test managerStrong knowledge of SQL scripting and data validation techniquesAutomation exposure and experience with JMeter, detailed understanding of APIs, HTTP, XML, SOAP, EJB synchronous communication, JMS messages and JSONExpertise in QA tools and techniques, bug tracking systems, source control, test case design and automation, Agile & Waterfall methodologiesITIL v.3 or v.4 foundational level or higher is an assetExperience with Enterprise systems such as JIRA, Confluence; Azure; DevOpsStrong foundation in systems testing and software QA best practices, methodologies and techniques encompassing the full build, test, and deploy cycleExperience with test automation frameworks. Solutioning & improving quality frameworks. Airline domain knowledge is an assetISTQB foundational level or higherNote : If the selected candidate does not meet the required years of experience for the role, they may be considered for another opportunity that fits their profile and interests.ASSETSDemonstrate significant technical depth to balance tactical and strategic prioritiesAbility to quickly learn and become familiar with the software product being tested - ability to understand the business domain & customers’ needsMust be a team player, well organized and efficient with excellent judgment and decision-making skills.Solid writing and communication skills - ability to clearly articulate verbally Ability to work independently with minimal supervisionConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Senior Manager, IT Quality Assurance, the Senior Analyst, IT Quality Assurance develops and delivers best in class, reliable and cost-effective quality assurance & quality control solutions for Air Canada’s technology systems and products.  KEY FUNCTIONS Collaborate with cross functional teams and communicate to our internal and external stakeholders the test progression, defect status reports and operational performanceEnsure creation and maintenance of test cases & scripts, test plans, test metrics, defect metrics and review of the design and efficacy of test cases and test scriptsConsolidate data to produce KPI metrics and dashboards to report against product quality, test progressions, risk analysis and release readinessAnalyze defects & release related incidents and customer feedback to identify trends and incorporate preventive actions and mitigations as requiredPerform sample testing of technology systems to verify compliance to customer requirementsEnsure software quality assurance for all phases of larger and more-complex development projectsIdentify gaps in testing and quality issues and create solutions to be incorporated into software and firmware architectureAnalyze technology trends to determine impact to the achievement of business goalsSupport the definition and maintenance of test methods, techniques and calculations for identifying ways to improve QA servicesProvide technical and operational inputs to Business Governance and Operational Management CommitteesResponsible for working within a sub-functional area to ensure synergistic collaboration and attain shared goalsResponsible for supporting the development of technical capabilities of the on/offshore teams specific to their sub-function Participate in Management and Operational Committees according to cadence, as requiredResponsible for handling moderate to high amount of complexity and drive decision making specific to processes and priorities for a functional areaResponsible for driving continuous improvement objectives for a functional areaLeading a team of onshore/offshore testersCross-functional interaction and communication with delivery stakeholders in addition to senior leadersQuality Control points, regulatory compliance to WCAG 2.0 and IT Internal ControlsHigh - cross-functional collaboration, large to complex projectsQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role6+ years in QA as a tester / test lead / test managerStrong knowledge of SQL scripting and data validation techniquesAutomation exposure and experience with JMeter, detailed understanding of APIs, HTTP, XML, SOAP, EJB synchronous communication, JMS messages and JSONExpertise in QA tools and techniques, bug tracking systems, source control, test case design and automation, Agile & Waterfall methodologiesITIL v.3 or v.4 foundational level or higher is an assetExperience with Enterprise systems such as JIRA, Confluence; Azure; DevOpsStrong foundation in systems testing and software QA best practices, methodologies and techniques encompassing the full build, test, and deploy cycleExperience with test automation frameworks. Solutioning & improving quality frameworks. Airline domain knowledge is an assetISTQB foundational level or higherNote : If the selected candidate does not meet the required years of experience for the role, they may be considered for another opportunity that fits their profile and interests.ASSETSDemonstrate significant technical depth to balance tactical and strategic prioritiesAbility to quickly learn and become familiar with the software product being tested - ability to understand the business domain & customers’ needsMust be a team player, well organized and efficient with excellent judgment and decision-making skills.Solid writing and communication skills - ability to clearly articulate verbally Ability to work independently with minimal supervisionConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsible to enhance and strengthen the working relationship with Service Directors through personalized, quality-based communication, in a safe, comfortable, and confidential environment. This role will focus on maximizing the personal and professional potential of Service Directors, lifting confidence, and encouraging development.  Real time support and personalized care will be provided through a Service Director support desk, the utilization of technology to engage with a diverse and mobile workforce and in-person within the operation.Key Functions & Accountabilities: In order to provide a comprehensive spectrum of support to Service Directors, this role has a split responsibility for both working-from-anywhere in the operation and to manage the Service Director Support Desk.Be the primary contact for Service Directors at IFS;Act as a coach for the Service Directors, motivate and engage individuals and the team to build a positive and healthy working environment. Play an influential role in nurturing a sense of ownership to empower Service Directors to use their judgement and experience to make sound decisions;Provide enhanced communication and consultation through quality-based conversations;Ensure involvement from Service Director in their personal and performance development planning;Provide recommendations and/or coaching to Service Directors as necessary in order to ensure consistent and predictable on-board customer experience;Establish and communicate corporate priorities to the Service Directors for on-board briefings and key product initiatives;Lead individual yearly goal setting to align with Corporate and Branch objectives;Provide guidance and explain the rationale behind Company directions policies and decisions to ensure Service Directors fully understand the expectation;Apply performance management methodologies to mitigate and correct any SOP issues that may arise with an aim to build up the Service Director workforce;Foster a safe, comfortable, confidential and non-disciplinary environment;Work closely with the Operations Team to coach and advise as necessary for Operational issues;Celebrate success with Service Directors by recognizing great individual and team effort and take time to thank them;When requested by new Service Directors, fly along to coach and provide feedback as needed;Prepare reports and briefs for management evaluating processes and make suggestions on improvements;Ensure compliance with regulatory requirements and Company standards;Liaise with Cabin Crew Training to participate in introduction to Service Director Initial Training sessions and discuss expectations;Act as a Subject Matter Expert (SME) in design and revisions to Service Director Initial Training content;Participate in behavioral assessment during Service Director Initial Training;Service Director Support DeskAnswer intake calls from Service Directors to attend to crew issues, answer inquiries and offer support Provide personalized care, immediate attention to urgent needs and real time support (including crisis management)Provide management updates, base specific information, fleet/route updates, operational/ technical guidance, leadership consultationQualifications Excellent interpersonal, communication, listening and organizational skills and a passion for helping othersSelf-starter, resourceful and able to recognize what needs to be accomplished and carry out these tasks with a minimum of supervisionStrong analytical and problem-solving skillsAttention to details and emotional intelligenceProven ability to build relationships and trust Ability to clearly interpret IFS policies, procedures and processesTechnical knowledge of Air Canada products, services and brandAir Canada work experience is an assetAir Canada cabin crew or Service Director experience is an assetStrong written and verbal English communication skills are required.Excellent command computer skills in Office (EXCEL, WORD, POWERPOINT) plus a strong ability to embrace and learn new technology Indoctrination Training (mandatory)CARs (Canadian Aviation Regulations)Safety Management SystemFlight Attendant TrainingService Director Initial TrainingViolence & Harassment for ManagementCanada Labour Code Part IIPolicy on Alcohol and DrugsFire ExtinguisherConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsible to enhance and strengthen the working relationship with Service Directors through personalized, quality-based communication, in a safe, comfortable, and confidential environment. This role will focus on maximizing the personal and professional potential of Service Directors, lifting confidence, and encouraging development.  Real time support and personalized care will be provided through a Service Director support desk, the utilization of technology to engage with a diverse and mobile workforce and in-person within the operation.Key Functions & Accountabilities: In order to provide a comprehensive spectrum of support to Service Directors, this role has a split responsibility for both working-from-anywhere in the operation and to manage the Service Director Support Desk.Be the primary contact for Service Directors at IFS;Act as a coach for the Service Directors, motivate and engage individuals and the team to build a positive and healthy working environment. Play an influential role in nurturing a sense of ownership to empower Service Directors to use their judgement and experience to make sound decisions;Provide enhanced communication and consultation through quality-based conversations;Ensure involvement from Service Director in their personal and performance development planning;Provide recommendations and/or coaching to Service Directors as necessary in order to ensure consistent and predictable on-board customer experience;Establish and communicate corporate priorities to the Service Directors for on-board briefings and key product initiatives;Lead individual yearly goal setting to align with Corporate and Branch objectives;Provide guidance and explain the rationale behind Company directions policies and decisions to ensure Service Directors fully understand the expectation;Apply performance management methodologies to mitigate and correct any SOP issues that may arise with an aim to build up the Service Director workforce;Foster a safe, comfortable, confidential and non-disciplinary environment;Work closely with the Operations Team to coach and advise as necessary for Operational issues;Celebrate success with Service Directors by recognizing great individual and team effort and take time to thank them;When requested by new Service Directors, fly along to coach and provide feedback as needed;Prepare reports and briefs for management evaluating processes and make suggestions on improvements;Ensure compliance with regulatory requirements and Company standards;Liaise with Cabin Crew Training to participate in introduction to Service Director Initial Training sessions and discuss expectations;Act as a Subject Matter Expert (SME) in design and revisions to Service Director Initial Training content;Participate in behavioral assessment during Service Director Initial Training;Service Director Support DeskAnswer intake calls from Service Directors to attend to crew issues, answer inquiries and offer support Provide personalized care, immediate attention to urgent needs and real time support (including crisis management)Provide management updates, base specific information, fleet/route updates, operational/ technical guidance, leadership consultationQualifications Excellent interpersonal, communication, listening and organizational skills and a passion for helping othersSelf-starter, resourceful and able to recognize what needs to be accomplished and carry out these tasks with a minimum of supervisionStrong analytical and problem-solving skillsAttention to details and emotional intelligenceProven ability to build relationships and trust Ability to clearly interpret IFS policies, procedures and processesTechnical knowledge of Air Canada products, services and brandAir Canada work experience is an assetAir Canada cabin crew or Service Director experience is an assetStrong written and verbal English communication skills are required.Excellent command computer skills in Office (EXCEL, WORD, POWERPOINT) plus a strong ability to embrace and learn new technology Indoctrination Training (mandatory)CARs (Canadian Aviation Regulations)Safety Management SystemFlight Attendant TrainingService Director Initial TrainingViolence & Harassment for ManagementCanada Labour Code Part IIPolicy on Alcohol and DrugsFire ExtinguisherConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      • $18 - $22 per year
      Our client in the transport industry in Dorval is currently looking for a customs role. Reporting to the Business Services Manager, the Customs Clerk is responsible for handling documentation received from Importers, Freight Forwarders, Airlines, and Transports which must be verified and entered into the system. Previously opened files may need to be updated, or new files will need to be created. The Clerk will be responsible for requesting documents from importers to complete files, as well as interacting with our customs and freight departments. The Coordinator must ensure that all deadlines are met in order to provide outstanding service the clients.AdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 18-20$/hr• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life• Contract 6 months - 12 months with possibility of permanence Responsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Bilingualism is an assetIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in the transport industry in Dorval is currently looking for a customs role. Reporting to the Business Services Manager, the Customs Clerk is responsible for handling documentation received from Importers, Freight Forwarders, Airlines, and Transports which must be verified and entered into the system. Previously opened files may need to be updated, or new files will need to be created. The Clerk will be responsible for requesting documents from importers to complete files, as well as interacting with our customs and freight departments. The Coordinator must ensure that all deadlines are met in order to provide outstanding service the clients.AdvantagesWhat We Offer:• Monday-Friday Flexible start time • Salary 18-20$/hr• Equal opportunity employer• Comprehensive health and dental care• Balance between work and home life• Contract 6 months - 12 months with possibility of permanence Responsibilities• Self-motivation, eagerness to learn and accept new challenges• Ability to work efficiently in a team environment, as well as independently• Excellent communication and listening skills, and are highly self-motivated• Outstanding ability to multi-task, are detail oriented and organizedQualifications• Advanced MS skills, specifically Word and Excel skills• Experience in customs and transportation considered an asset• College Degree or equivalent an asset•Bilingualism is an assetIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position may be located in Montreal, Toronto or Calgary. The Business Process Incident Analyst (BPA) reports to the Business Process Excellence Manager and is part of the Intraday team (Monitoring & Analysis), and the Branch shared services group. Accountable to ensure that business processes work as designed and deliver on intended program goals to allow for efficient, reliable, and seamless customer service delivery.The BPIA provides support to the operational sites to ensure the necessary process, technology, and people are available to ensure that service level agreement commitments of the Branch are met. They act as the 3rd level escalation support for the operational teams on all business process related interpretations or failures that inhibit delivery. In situations of TR or MI, this position will be responsible for tracking to resolution and will be the voice of the Customer/Business in the case of an MI. The key success in this role is to ensure seamless operational delivery and become a valuable point of escalation between the operational teams and shared services teams. This position requires accountability and joint achievement within the annual committed budget for the branch’s KPI of IVR/VRU Containment Rates, IVR/VRU Utilization Rates, Average Time Spent in IVR, NPS, Customer Service Reports (CSR) and Change/Program Management effectiveness. Roles & Responsibilities:Maintains an understanding of all significant problems, issues, and trends across the operational sites that causes service delays, related to business processes or technical failures.Work closely with the ResOps/Control Team, the sites and IT to ensure awareness of service issues, trends, and mitigation plans. Monitor KPI’s across the sites to ensure the front-line teams are handling queues within SLA. Continuously seeks improvement opportunities to ensure service expectations are managed and met. 24/7 on-call requirement to support significant incidents and MI participation (on-call schedule is on rotation by week). Tracks incidents/failures to ensure the identified root cause is identified, mitigation plans are in place, and summaries of action are provided to stakeholders.Responsible for developing urgent high-impact internal operational and ad-hoc communications material/documents as required. Prepare and disseminate internal communications relating to branch operational messaging. Assist in the preparation, proof-reading of communication documents.   Work closely with different department stakeholders who are responsible for content contributions.Collaborate with the translation team and coordinate the intake, translation, editing, proofing, and posting of various communications as required.Track hardware/workstation failures that render these units’ U/S and take the correct action to ensure the units returned to service with minimum delay/disruption to the operation.Acts as the 3rd level escalation point for business processes clarification or information from the operating sites.Track, report, and champion all TR submissions from the operational sites and champion fixes and report close in a timely fashion.Support the review and reporting of business processes that no longer perform to target and should be re-worked.Track, report, and document activities as assigned. Understanding or report on service level agreements management and vendor/partner relations. Performing special projects and other duties as required.Leadership Attitudes:THOUGHT LEADERSHIP  Analysis & Decision Making - Analyzes problems and situations, and their impacts on the business and its global network. Delivers commercial, fact-based, forward-thinking decisions.  Strategic Thinking - Brings to life our vision of becoming “A Top 10 Airline in Everything We Do”. Aligns personal and workgroup activities to the organization’s strategic goals and leverages our global network and strength to provide value to our customers. RESULTS LEADERSHIP Customer Centricity - Builds and delivers solutions for internal and external customers that meet and exceed their needs, identifying innovative opportunities that will benefit them, creating value added services, and working in partnership with customers to drive the business forward. Results Orientation - Manages performance, holding self and others accountable to effectively and efficiently complete work responsibilities. Demonstrates initiative, a strong commitment to achieving meaningful results, and acts on opportunities to create value. PEOPLE/PERSONAL LEADERSHIP Building Collaborative Partnerships - Encourages personal achievement and excellence.  Plays a part in attracting, developing, and retaining top talent.  Ensures that all talent receives mentoring, training, feedback, and development opportunities. Building Talent - Establishes authentic, genuine, and open relationships inside and outside of the organization to build a foundation of influence. Fosters an inclusive culture that makes people feel valued and respected. Works effectively with others across the organization to achieve goals. Ensures that all functions (assigning work, performance management, training and development, succession planning, determining developmental needs, rewarding, and disciplining) are conducted in a fair and equitable way. Adaptability - Responds resourcefully and shows nimbleness when faced with new challenges and demands. Effectively manages the pressures and complexities of various situations. Moves forward positively and productively under conditions of change or uncertainty.Qualifications Well-developed business acumen and proven stakeholder consultative approach.3 years of experience within a Call Center/Customer Recovery Operational environment.Strong computer skills in using the MS Office Suite (Microsoft Word, Excel, Project).Understanding of robust Business Process Mapping/Flows.Highly self-motivated, inquisitive, adaptable and able to work independently or as a team.Strong analytical skills and understanding concepts and business processes. Proven ability to manage in crisis situations and able to prioritize options to ensure the best out coming for an elevated customer experience.Demonstrates expert problem-solving skills.Illustrate strong time-management skills and conformable with tracking and documenting work.A proven track record in achieving or exceeding objectives/commitmentsBilingual – French and English.Strong Assets:Exposure/understanding of the enterprise systems deployed by Air Canada within the Call Centres/Customer Recovery or Baggage Claims.PSS – Altea.Exposure to the Global Distribution Systems (Amadeus/Sabre/Travelport).Exposure to MS Dynamic, Salesforce or Lucidchart.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position may be located in Montreal, Toronto or Calgary. The Business Process Incident Analyst (BPA) reports to the Business Process Excellence Manager and is part of the Intraday team (Monitoring & Analysis), and the Branch shared services group. Accountable to ensure that business processes work as designed and deliver on intended program goals to allow for efficient, reliable, and seamless customer service delivery.The BPIA provides support to the operational sites to ensure the necessary process, technology, and people are available to ensure that service level agreement commitments of the Branch are met. They act as the 3rd level escalation support for the operational teams on all business process related interpretations or failures that inhibit delivery. In situations of TR or MI, this position will be responsible for tracking to resolution and will be the voice of the Customer/Business in the case of an MI. The key success in this role is to ensure seamless operational delivery and become a valuable point of escalation between the operational teams and shared services teams. This position requires accountability and joint achievement within the annual committed budget for the branch’s KPI of IVR/VRU Containment Rates, IVR/VRU Utilization Rates, Average Time Spent in IVR, NPS, Customer Service Reports (CSR) and Change/Program Management effectiveness. Roles & Responsibilities:Maintains an understanding of all significant problems, issues, and trends across the operational sites that causes service delays, related to business processes or technical failures.Work closely with the ResOps/Control Team, the sites and IT to ensure awareness of service issues, trends, and mitigation plans. Monitor KPI’s across the sites to ensure the front-line teams are handling queues within SLA. Continuously seeks improvement opportunities to ensure service expectations are managed and met. 24/7 on-call requirement to support significant incidents and MI participation (on-call schedule is on rotation by week). Tracks incidents/failures to ensure the identified root cause is identified, mitigation plans are in place, and summaries of action are provided to stakeholders.Responsible for developing urgent high-impact internal operational and ad-hoc communications material/documents as required. Prepare and disseminate internal communications relating to branch operational messaging. Assist in the preparation, proof-reading of communication documents.   Work closely with different department stakeholders who are responsible for content contributions.Collaborate with the translation team and coordinate the intake, translation, editing, proofing, and posting of various communications as required.Track hardware/workstation failures that render these units’ U/S and take the correct action to ensure the units returned to service with minimum delay/disruption to the operation.Acts as the 3rd level escalation point for business processes clarification or information from the operating sites.Track, report, and champion all TR submissions from the operational sites and champion fixes and report close in a timely fashion.Support the review and reporting of business processes that no longer perform to target and should be re-worked.Track, report, and document activities as assigned. Understanding or report on service level agreements management and vendor/partner relations. Performing special projects and other duties as required.Leadership Attitudes:THOUGHT LEADERSHIP  Analysis & Decision Making - Analyzes problems and situations, and their impacts on the business and its global network. Delivers commercial, fact-based, forward-thinking decisions.  Strategic Thinking - Brings to life our vision of becoming “A Top 10 Airline in Everything We Do”. Aligns personal and workgroup activities to the organization’s strategic goals and leverages our global network and strength to provide value to our customers. RESULTS LEADERSHIP Customer Centricity - Builds and delivers solutions for internal and external customers that meet and exceed their needs, identifying innovative opportunities that will benefit them, creating value added services, and working in partnership with customers to drive the business forward. Results Orientation - Manages performance, holding self and others accountable to effectively and efficiently complete work responsibilities. Demonstrates initiative, a strong commitment to achieving meaningful results, and acts on opportunities to create value. PEOPLE/PERSONAL LEADERSHIP Building Collaborative Partnerships - Encourages personal achievement and excellence.  Plays a part in attracting, developing, and retaining top talent.  Ensures that all talent receives mentoring, training, feedback, and development opportunities. Building Talent - Establishes authentic, genuine, and open relationships inside and outside of the organization to build a foundation of influence. Fosters an inclusive culture that makes people feel valued and respected. Works effectively with others across the organization to achieve goals. Ensures that all functions (assigning work, performance management, training and development, succession planning, determining developmental needs, rewarding, and disciplining) are conducted in a fair and equitable way. Adaptability - Responds resourcefully and shows nimbleness when faced with new challenges and demands. Effectively manages the pressures and complexities of various situations. Moves forward positively and productively under conditions of change or uncertainty.Qualifications Well-developed business acumen and proven stakeholder consultative approach.3 years of experience within a Call Center/Customer Recovery Operational environment.Strong computer skills in using the MS Office Suite (Microsoft Word, Excel, Project).Understanding of robust Business Process Mapping/Flows.Highly self-motivated, inquisitive, adaptable and able to work independently or as a team.Strong analytical skills and understanding concepts and business processes. Proven ability to manage in crisis situations and able to prioritize options to ensure the best out coming for an elevated customer experience.Demonstrates expert problem-solving skills.Illustrate strong time-management skills and conformable with tracking and documenting work.A proven track record in achieving or exceeding objectives/commitmentsBilingual – French and English.Strong Assets:Exposure/understanding of the enterprise systems deployed by Air Canada within the Call Centres/Customer Recovery or Baggage Claims.PSS – Altea.Exposure to the Global Distribution Systems (Amadeus/Sabre/Travelport).Exposure to MS Dynamic, Salesforce or Lucidchart.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, Inventory Projects will be responsible for all cabin and IFE parts forecasting and planning, as well as any part requirements related to major events, aircraft-related projects and fleet changes:  from creation of the initial plan for parts and location quantities, as well as the financial projection and impact on current and future inventory levels. The individual will be the point of contact for any aircraft projects, planning for the spares requirements associated with project / modifications / service bulletins / kits.  As part of the process, any spares requirements will be planned and a process is required for transitioning from a project mode to day-to-day operation, creating / modifying any part / location data needed for the inventory forecast and plan. This individual will be the point of contact for new aircraft / fleet introductions and fleet increments to plan for initial provisioning needs.  Key Functions & Accountabilities (Responsibilities, Activities, Authority levels, etc.)5 specific areas of accountability:  Cabin and IFE, aircraft modification project, kits and service bulletins, large item acquisition planning and initial provisioning / inventory changes associated with new fleet introduction and/or fleet changes.Define required master data and inputs for forecast development for all demand streams and part groups and build a forecast to identify the ideal pool size / inventory level based on anticipated demand by location, factoring in the service level objectives, part segment and cost optimization goalsDefine allotment strategies for stations and part groups in line with the forecast and fleet operations; identify adjustments to cover specific situations and work with the inventory planning team to input/adjust as requiredBuild phase-in strategy and parts requirements for new modifications, kit details, projects as well as phase-out strategies for parts being replaced/removed from the aircraft   and ensure demand stream is adjusted to remove initial project / past consumption as appropriateBuild inventory plan for fleet changes by incorporating initial provisioning increments into the planFor fleet changes, identify current inventory that will be considered excess Work in partnership with the ACM teams to collect inputs / feedback on the inventory plan and that the allotments reflect current / future needsDevelop strategies and actions to ensure continuous monitoring for key components and critical items (e.g. high usage no go item, passenger convenience items)  Define budget requirements in line with the projects / parts and ensure allotments respect the financial plan; build business cases for each of the specific projects and/or inventory needs where shortfalls are identified and ensure capital budget requirements are defined Specifically for larger items (e.g. landing gear, LLPs), build the forecast / plan for these large capital purchases and ensure budget reflects the upcoming needs  For any initial provisioning purchases, identify surplus to the initial plan and initiate buyback requests within contractual time limitsQualifications University degree in Statistics / Mathematics / Economics / Supply Chain / Operations Management / IT / Industrial Engineering or equivalentMinimum of 7-10 years progressive experience and have demonstrated proficiency in statistics, inventory forecasting and planning methods, with an understanding of their financial and operational impacts, preferably in an Airline, MRO, manufacturing or distribution environmentExperience with demand forecasting and order replenishment systems, having participated in an implementation of tools and the required process changesMust have experience with integrated supply chain and logistic conceptsMust be able to communicate supply chain objectives clearly and convey the benefits to the organizationAbility to lead cross-functional teams without direct authority Excellent creative thinking skills with emphasis on developing innovative solutions to complex problems that may not have one clear answer Inquisitive, detail-oriented with strong quantitative analytical skillsStrategic thinking abilities and decision-making skillsDemonstrated ability to initiate process change and experience to positively impact supply chain value driversDemonstrated ability to lead and facilitate meetingsFlexibility and adaptability to the demands and requirements of a fast-paced environment with multiple demands and priorities Excellent oral and written communication skills, presentation skillsEffective interpersonal skills and the ability to work effectively with alliances and partnerships in the extended supply chain and with stakeholders at all organizational levelsAdvanced PC skills including MS Excel, Word, PowerPoint, Access, PowerBI, and MRP / ERP systemsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Manager, Inventory Projects will be responsible for all cabin and IFE parts forecasting and planning, as well as any part requirements related to major events, aircraft-related projects and fleet changes:  from creation of the initial plan for parts and location quantities, as well as the financial projection and impact on current and future inventory levels. The individual will be the point of contact for any aircraft projects, planning for the spares requirements associated with project / modifications / service bulletins / kits.  As part of the process, any spares requirements will be planned and a process is required for transitioning from a project mode to day-to-day operation, creating / modifying any part / location data needed for the inventory forecast and plan. This individual will be the point of contact for new aircraft / fleet introductions and fleet increments to plan for initial provisioning needs.  Key Functions & Accountabilities (Responsibilities, Activities, Authority levels, etc.)5 specific areas of accountability:  Cabin and IFE, aircraft modification project, kits and service bulletins, large item acquisition planning and initial provisioning / inventory changes associated with new fleet introduction and/or fleet changes.Define required master data and inputs for forecast development for all demand streams and part groups and build a forecast to identify the ideal pool size / inventory level based on anticipated demand by location, factoring in the service level objectives, part segment and cost optimization goalsDefine allotment strategies for stations and part groups in line with the forecast and fleet operations; identify adjustments to cover specific situations and work with the inventory planning team to input/adjust as requiredBuild phase-in strategy and parts requirements for new modifications, kit details, projects as well as phase-out strategies for parts being replaced/removed from the aircraft   and ensure demand stream is adjusted to remove initial project / past consumption as appropriateBuild inventory plan for fleet changes by incorporating initial provisioning increments into the planFor fleet changes, identify current inventory that will be considered excess Work in partnership with the ACM teams to collect inputs / feedback on the inventory plan and that the allotments reflect current / future needsDevelop strategies and actions to ensure continuous monitoring for key components and critical items (e.g. high usage no go item, passenger convenience items)  Define budget requirements in line with the projects / parts and ensure allotments respect the financial plan; build business cases for each of the specific projects and/or inventory needs where shortfalls are identified and ensure capital budget requirements are defined Specifically for larger items (e.g. landing gear, LLPs), build the forecast / plan for these large capital purchases and ensure budget reflects the upcoming needs  For any initial provisioning purchases, identify surplus to the initial plan and initiate buyback requests within contractual time limitsQualifications University degree in Statistics / Mathematics / Economics / Supply Chain / Operations Management / IT / Industrial Engineering or equivalentMinimum of 7-10 years progressive experience and have demonstrated proficiency in statistics, inventory forecasting and planning methods, with an understanding of their financial and operational impacts, preferably in an Airline, MRO, manufacturing or distribution environmentExperience with demand forecasting and order replenishment systems, having participated in an implementation of tools and the required process changesMust have experience with integrated supply chain and logistic conceptsMust be able to communicate supply chain objectives clearly and convey the benefits to the organizationAbility to lead cross-functional teams without direct authority Excellent creative thinking skills with emphasis on developing innovative solutions to complex problems that may not have one clear answer Inquisitive, detail-oriented with strong quantitative analytical skillsStrategic thinking abilities and decision-making skillsDemonstrated ability to initiate process change and experience to positively impact supply chain value driversDemonstrated ability to lead and facilitate meetingsFlexibility and adaptability to the demands and requirements of a fast-paced environment with multiple demands and priorities Excellent oral and written communication skills, presentation skillsEffective interpersonal skills and the ability to work effectively with alliances and partnerships in the extended supply chain and with stakeholders at all organizational levelsAdvanced PC skills including MS Excel, Word, PowerPoint, Access, PowerBI, and MRP / ERP systemsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Managing Director, Corporate Audit and Advisory, the Senior Administrative Assistant is an important team management role driving the efficient operation of the department by:Overseeing internal team management processes and systems, including administering all department sites and systems,Developing and running reports to measure team performance and quality,Ensuring compliance with internal policies and procedures,Working with Corporate Service teams to ensure the department’s facilities, technology and equipment are adequate, andCoordinating events, meetings and providing administration support to the departmentKey Functions & Accountabilities:  Team management & internal reportingWork with department head and leadership team to collect, organize and report internal team management and performance indicators (Organization, Data, Visualization)Oversee administration of internal intranet site, team management applications and tools; developing functional design and layout of sites, managing user access, ensuring internal procedures are followed and overall integrity of underlying information and data (Organization, Internal Compliance, Internal Communication Data, Data Governance/Access)    Run periodic team and performance management reporting, analyse results, and report/communicate to the department’s leadership team. Monitor areas of internal non-compliance and resolve with team members as necessaryTrack department expenditures and monitor budget  Coordinate team meetings, agendas and schedulingQuality Assurance ProcessReview and proof external reports; ensuring grammar, formatting and overall presentation meets department standardsDevelop and execute post engagement quality survey with internal clients, ensure completion of survey, analyse results and present to Department Head Co-ordinate internal Quality Review Process with leadership teamAdministrative Support Organize team events and awareness campaigns with the department’s leadership teamCoordinate meetings both locally and at remote locations, i.e. book conference rooms, meeting notices, hotels and flight, etc.Prepare and file expense reports on behalf of team members Manage office supplies and execute orders Assist in managing 3rd party relationships and contracts Establish and follow internal filing system, ensuring all important department documents and records are organized, safeguarded and retained/disposed in line with Corporate Data Retention Guidelines.Qualifications Minimum grade 12 or equivalent with 5+ years of diversified experience in administrative and office management roleSound knowledge and proficiency of technology skills, including Word, Excel and Power Point / data analysis and visualization experience desired Strong organizational skills and disciplined (efficient, high quality, well-structured work)Strong sense for detailWell-developed interpersonal skillsHigh degree of diplomacy, discretion, maturity and judgmentFully Bilingual (oral & written) in English and FrenchFunctional knowledge of other language used across the Air Canada network will be an asset (e.g., Spanish, Mandarin, Arabic, other)Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Managing Director, Corporate Audit and Advisory, the Senior Administrative Assistant is an important team management role driving the efficient operation of the department by:Overseeing internal team management processes and systems, including administering all department sites and systems,Developing and running reports to measure team performance and quality,Ensuring compliance with internal policies and procedures,Working with Corporate Service teams to ensure the department’s facilities, technology and equipment are adequate, andCoordinating events, meetings and providing administration support to the departmentKey Functions & Accountabilities:  Team management & internal reportingWork with department head and leadership team to collect, organize and report internal team management and performance indicators (Organization, Data, Visualization)Oversee administration of internal intranet site, team management applications and tools; developing functional design and layout of sites, managing user access, ensuring internal procedures are followed and overall integrity of underlying information and data (Organization, Internal Compliance, Internal Communication Data, Data Governance/Access)    Run periodic team and performance management reporting, analyse results, and report/communicate to the department’s leadership team. Monitor areas of internal non-compliance and resolve with team members as necessaryTrack department expenditures and monitor budget  Coordinate team meetings, agendas and schedulingQuality Assurance ProcessReview and proof external reports; ensuring grammar, formatting and overall presentation meets department standardsDevelop and execute post engagement quality survey with internal clients, ensure completion of survey, analyse results and present to Department Head Co-ordinate internal Quality Review Process with leadership teamAdministrative Support Organize team events and awareness campaigns with the department’s leadership teamCoordinate meetings both locally and at remote locations, i.e. book conference rooms, meeting notices, hotels and flight, etc.Prepare and file expense reports on behalf of team members Manage office supplies and execute orders Assist in managing 3rd party relationships and contracts Establish and follow internal filing system, ensuring all important department documents and records are organized, safeguarded and retained/disposed in line with Corporate Data Retention Guidelines.Qualifications Minimum grade 12 or equivalent with 5+ years of diversified experience in administrative and office management roleSound knowledge and proficiency of technology skills, including Word, Excel and Power Point / data analysis and visualization experience desired Strong organizational skills and disciplined (efficient, high quality, well-structured work)Strong sense for detailWell-developed interpersonal skillsHigh degree of diplomacy, discretion, maturity and judgmentFully Bilingual (oral & written) in English and FrenchFunctional knowledge of other language used across the Air Canada network will be an asset (e.g., Spanish, Mandarin, Arabic, other)Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      • $50,000 - $60,000 per year
      Our client in Dorval is currently looking for a customer service representative.Reporting to the Customer Service Manager, the Customer Service Specialist is responsible to handle activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. If you are looking for an exciting role in a team orientated environment this is the job for you!AdvantagesMonday to Friday 8:00 to 4:302 days in office, 3 days at homeCompetitive salary $50,000-$60,000 (based on experience)3 weeks vacationFlexible work programPaid training and development programs at every levelGlobal career advancement and mentoring opportunitiesEducation allowanceCompetitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributionsOn site GymEmployee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company.ResponsibilitiesReceive and process customer ordersDevelop solutions to customer needs/opportunitiesBuild and sustain long-term customer partnershipsDisplay effective communication and interpersonal skillsCollaborate effectively with team membersResolve problems and non-conformances quicklyOther duties as requiredQualificationsCustomer service experience an asset Strong organizational aptitude, be detailed oriented and have excellent time management skillsStrong problem-solving skills with the ability to prioritize and multitaskTeam player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholdersStrong computer skills using Microsoft office suite including Outlook, Excel and WordBilingual in French and EnglishSAP experience an assetIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval is currently looking for a customer service representative.Reporting to the Customer Service Manager, the Customer Service Specialist is responsible to handle activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. If you are looking for an exciting role in a team orientated environment this is the job for you!AdvantagesMonday to Friday 8:00 to 4:302 days in office, 3 days at homeCompetitive salary $50,000-$60,000 (based on experience)3 weeks vacationFlexible work programPaid training and development programs at every levelGlobal career advancement and mentoring opportunitiesEducation allowanceCompetitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributionsOn site GymEmployee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company.ResponsibilitiesReceive and process customer ordersDevelop solutions to customer needs/opportunitiesBuild and sustain long-term customer partnershipsDisplay effective communication and interpersonal skillsCollaborate effectively with team membersResolve problems and non-conformances quicklyOther duties as requiredQualificationsCustomer service experience an asset Strong organizational aptitude, be detailed oriented and have excellent time management skillsStrong problem-solving skills with the ability to prioritize and multitaskTeam player who is customer-oriented and self-motivated with a proven ability to interface confidently with internal and external stakeholdersStrong computer skills using Microsoft office suite including Outlook, Excel and WordBilingual in French and EnglishSAP experience an assetIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $45,000 - $55,000 per year
      Our client in Dorval in the construction industry is currently looking for a project manager assistant. This candidate has the overall responsibility for assisting in various PM and administrative tasks for each of the construction projects assigned to the team, with the objective of optimal performance of fellow team members.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)45,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesObtaining the information of what is required for opening and closing of each project according to Client’s and Landlord’s requirements.Making sure the documents are provided at the right time to allow the start of construction according to schedule, and to close the project and recuperate any deposits that were given.Opening projects and organizing information for the estimation department to be able to proceed with the bid process.Preparing and sending all documents that need to be on the construction site.Preparing CCDC contracts and company’s presentations.Submitting complete building permit applications and occupancy permit applications as required.Filing closed projects and archiving at the end of the year.QualificationsQualificationsMinimum of 2 years administrative experienceExperience working in the construction industry an asset but not requiredBasic construction, facilities, or comparable – administrative experienceAbility to manage priorities and highly organized.Bilingual English and French (written/spoken)Effective communication skills, both written and verbal.Proficient with Microsoft Office – Excel and WordWorks well independently as well as a part of a team.Attention to DetailIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in the construction industry is currently looking for a project manager assistant. This candidate has the overall responsibility for assisting in various PM and administrative tasks for each of the construction projects assigned to the team, with the objective of optimal performance of fellow team members.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)45,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesObtaining the information of what is required for opening and closing of each project according to Client’s and Landlord’s requirements.Making sure the documents are provided at the right time to allow the start of construction according to schedule, and to close the project and recuperate any deposits that were given.Opening projects and organizing information for the estimation department to be able to proceed with the bid process.Preparing and sending all documents that need to be on the construction site.Preparing CCDC contracts and company’s presentations.Submitting complete building permit applications and occupancy permit applications as required.Filing closed projects and archiving at the end of the year.QualificationsQualificationsMinimum of 2 years administrative experienceExperience working in the construction industry an asset but not requiredBasic construction, facilities, or comparable – administrative experienceAbility to manage priorities and highly organized.Bilingual English and French (written/spoken)Effective communication skills, both written and verbal.Proficient with Microsoft Office – Excel and WordWorks well independently as well as a part of a team.Attention to DetailIf interested in this opportunity or know someone who would be a good fit. Please send your resume to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      Our client, a leader in its respective industry, is looking to add a financial analyst to its Corporate and M&A team. If your interest is investigating the viability of different projects and acquisitions via different financial models and analysis, then don't hesitate to inquire for more information!Role: Analyst, Corporate Finance and M&ALocation: Ville Saint-LaurentHybridAdvantages- Competitive salary- Hybrid working environment here to stay- Christmas holidays off- Collaborative working spacesResponsibilities- Investigate profitability of projects through financial modelling tools- Participate in due diligence processes- Presentation of project viability to internal and external parties- Other ad-hoc dutiesQualifications- CPA, CFA or CBV (Chartered Business Valuator); complete or in progress- 3+ years experience in finance & accounting- Strong excel skills & modelling knowledgeSummaryOur client, a leader in its respective industry, is looking to add a financial analyst to its Corporate and M&A team. If your interest is investigating the viability of different projects and acquisitions via different financial models and analysis, then don't hesitate to inquire for more information!Role: Analyst, Corporate Finance and M&ALocation: Ville Saint-LaurentHybridContact me: eric.maiorino@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client, a leader in its respective industry, is looking to add a financial analyst to its Corporate and M&A team. If your interest is investigating the viability of different projects and acquisitions via different financial models and analysis, then don't hesitate to inquire for more information!Role: Analyst, Corporate Finance and M&ALocation: Ville Saint-LaurentHybridAdvantages- Competitive salary- Hybrid working environment here to stay- Christmas holidays off- Collaborative working spacesResponsibilities- Investigate profitability of projects through financial modelling tools- Participate in due diligence processes- Presentation of project viability to internal and external parties- Other ad-hoc dutiesQualifications- CPA, CFA or CBV (Chartered Business Valuator); complete or in progress- 3+ years experience in finance & accounting- Strong excel skills & modelling knowledgeSummaryOur client, a leader in its respective industry, is looking to add a financial analyst to its Corporate and M&A team. If your interest is investigating the viability of different projects and acquisitions via different financial models and analysis, then don't hesitate to inquire for more information!Role: Analyst, Corporate Finance and M&ALocation: Ville Saint-LaurentHybridContact me: eric.maiorino@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $48,000 - $55,000 per year
      Our client in Dorval in the construction industry is currently looking for a service coordinator for there service department. This candidate is required to manage the daily maintenance & repair service calls requested by ournational retail/commercial industry clients while ensuring that the quality of service and customer satisfaction are achieved.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)48,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesManages daily maintenance & repair requests from various Retail Industry Clients as well as colleagues within the office.Keep clients fully informed from beginning to end of serviceFollow-up with Service TechniciansEnsure that invoicing is kept up to date and that we are respecting our client’s termsHandle basic quotations for service calls that surpass our client’s NTEsFinding new resources to help us maintain a competitive edge in the industry (nationally).QualificationsStrong bilingual communication skills – both verbal and writtenVersatile and flexible under high pressure situationsProvide direction and solutions to technician’s who are handling the service callAbility to develop strong relationships with both internal and external resourcesStrong organizational skillsHas good negotiation skillsIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in Dorval in the construction industry is currently looking for a service coordinator for there service department. This candidate is required to manage the daily maintenance & repair service calls requested by ournational retail/commercial industry clients while ensuring that the quality of service and customer satisfaction are achieved.AdvantagesMonday-Friday (7AM-9AM - 4PM-6PM) (40 hours a week)48,000$-55,000$ (based on experience)3 weeks vacationGroup insurance after probation - Benefits - 50%/50% (medical, dental, life insurance, etc.)Company is constantly growing and well-known in the industryRRSP plan after one yearResponsibilitiesManages daily maintenance & repair requests from various Retail Industry Clients as well as colleagues within the office.Keep clients fully informed from beginning to end of serviceFollow-up with Service TechniciansEnsure that invoicing is kept up to date and that we are respecting our client’s termsHandle basic quotations for service calls that surpass our client’s NTEsFinding new resources to help us maintain a competitive edge in the industry (nationally).QualificationsStrong bilingual communication skills – both verbal and writtenVersatile and flexible under high pressure situationsProvide direction and solutions to technician’s who are handling the service callAbility to develop strong relationships with both internal and external resourcesStrong organizational skillsHas good negotiation skillsIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315 SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $18 - $20 per year
      Our client in the food industry in Dorval is currently looking for a receptionist and order processing representative. Are you looking for a new opportunity to work with a dynamic company? Are you a bilingual, dynamic and ambitious person?Do you have excellent customer relations skills? We have an excellent opportunity for you.AdvantagesMonday - Friday 8:00AM-4:30PMSalary $18-$20/hr (based on experience)Medical benefits after 6 monthsFree parking on siteWork for a leader in the industryResponsibilitiesWe feel that live answering of the telephone is greatly appreciated by our customers and potential customers. Professional friendly greeting of customers visiting our showroom is also important. If you think that you can enchant those who call and visit, then this position might be for you.Involved in this position is telephone answering and directing the call to the appropriate team member. You will be greeting those who walk through our door by appointment or not and making them feel welcome and important until the sales rep is ready. A professional yet friendly and helpful manner is always required.You must be an excellent communicator. Able to listen, understand, and speak clearly with confidence. You will relay clear messages to your team members. You must be able to speak and write both English and French equally.This position also involves taking daily repeat orders and processing them by entering the order into the RSA order system and advising operations.Additionally, tracking of shipments is done as requested by the customers or when needed.Computer skills are required. You will learn to use our programs, RSA and Zoho while also able to use the Microsoft Office programs, Word and Excel.Qualifications• Bilingual English & French (written and oral)• A minimum of 1-3 years experience in receptionist or customer service• Rigor and sense of organization• Relational and teamwork skills• Computer oriented with good Microsoft skills (Word, Excel and Outlook)• Someone who can think on there feet• Problem Solver with good multitasking skillsIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client in the food industry in Dorval is currently looking for a receptionist and order processing representative. Are you looking for a new opportunity to work with a dynamic company? Are you a bilingual, dynamic and ambitious person?Do you have excellent customer relations skills? We have an excellent opportunity for you.AdvantagesMonday - Friday 8:00AM-4:30PMSalary $18-$20/hr (based on experience)Medical benefits after 6 monthsFree parking on siteWork for a leader in the industryResponsibilitiesWe feel that live answering of the telephone is greatly appreciated by our customers and potential customers. Professional friendly greeting of customers visiting our showroom is also important. If you think that you can enchant those who call and visit, then this position might be for you.Involved in this position is telephone answering and directing the call to the appropriate team member. You will be greeting those who walk through our door by appointment or not and making them feel welcome and important until the sales rep is ready. A professional yet friendly and helpful manner is always required.You must be an excellent communicator. Able to listen, understand, and speak clearly with confidence. You will relay clear messages to your team members. You must be able to speak and write both English and French equally.This position also involves taking daily repeat orders and processing them by entering the order into the RSA order system and advising operations.Additionally, tracking of shipments is done as requested by the customers or when needed.Computer skills are required. You will learn to use our programs, RSA and Zoho while also able to use the Microsoft Office programs, Word and Excel.Qualifications• Bilingual English & French (written and oral)• A minimum of 1-3 years experience in receptionist or customer service• Rigor and sense of organization• Relational and teamwork skills• Computer oriented with good Microsoft skills (Word, Excel and Outlook)• Someone who can think on there feet• Problem Solver with good multitasking skillsIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Verdun, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the telecommunications/media sector?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a major Canadian telecommunications company, is looking to hire an Executive Assistant for their downtown Montreal office.What the company can offer you:- 9am to 5pm;- 3 weeks of vacation time;- Health insurance ;- HEALTH INSURANCE; RRSP ;- Hybridization (3 days at work - 2 days at home) ;- Stable and human team in growth;- Competitive salary scale according to experience ($50k-$55k);- Substantial bonus of 11% of annual salaryAdvantages- 9:00 am to 5:00 pm;- 3 weeks of vacations ;- Health insurance ;- RRSP ;- Hybridization ;- Stable and human team in growth;- Competitive salary scale according to experience ($50k-$55k);- Substantial bonus of 11% of annual salary;Responsibilities- Managing meetings and calendars for multiple Directors;- Managing meeting logistics such as documents and reserving conference rooms etc.;- Assisting in the maintenance of documents (archiving, filing etc);- Providing support for team changes including new hires, transfers, leaves etc.;- Arranging and organizing travel, expense reports etc.;- Maintaining vacation records of the teams;- Maintaining office supplies;- Various other support as required;QualificationsCRITICAL QUALIFICATIONS/COMPETENCIES- Very strong verbal and written communication skills in English and French;- Attention to detail towards precision and agile judgment;- Highly resourceful and self-starter to manage workload and solve issues;- Highly organized, ability to handle multiple tasks and leaders;- Experience in providing assistance at the senior / executive level;- Able to prioritize with changing requests in a fast pace environment;- Must be a team player with superior interpersonal skills;PREFERRED QUALIFICATIONS/COMPETENCIES:- Working knowledge of Microsoft Office applications;- Working knowledge of SAP;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca ,valerie.coulombe@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a new administrative challenge? Are you interested in a career in the telecommunications/media sector?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a major Canadian telecommunications company, is looking to hire an Executive Assistant for their downtown Montreal office.What the company can offer you:- 9am to 5pm;- 3 weeks of vacation time;- Health insurance ;- HEALTH INSURANCE; RRSP ;- Hybridization (3 days at work - 2 days at home) ;- Stable and human team in growth;- Competitive salary scale according to experience ($50k-$55k);- Substantial bonus of 11% of annual salaryAdvantages- 9:00 am to 5:00 pm;- 3 weeks of vacations ;- Health insurance ;- RRSP ;- Hybridization ;- Stable and human team in growth;- Competitive salary scale according to experience ($50k-$55k);- Substantial bonus of 11% of annual salary;Responsibilities- Managing meetings and calendars for multiple Directors;- Managing meeting logistics such as documents and reserving conference rooms etc.;- Assisting in the maintenance of documents (archiving, filing etc);- Providing support for team changes including new hires, transfers, leaves etc.;- Arranging and organizing travel, expense reports etc.;- Maintaining vacation records of the teams;- Maintaining office supplies;- Various other support as required;QualificationsCRITICAL QUALIFICATIONS/COMPETENCIES- Very strong verbal and written communication skills in English and French;- Attention to detail towards precision and agile judgment;- Highly resourceful and self-starter to manage workload and solve issues;- Highly organized, ability to handle multiple tasks and leaders;- Experience in providing assistance at the senior / executive level;- Able to prioritize with changing requests in a fast pace environment;- Must be a team player with superior interpersonal skills;PREFERRED QUALIFICATIONS/COMPETENCIES:- Working knowledge of Microsoft Office applications;- Working knowledge of SAP;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca ,valerie.coulombe@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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