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        • Scarborough, Ontario
        • Permanent
        Are you looking for a permanent position to start immediately? Are you looking for an opportunity that is growth driven and has a career path? Do you love working with great clients and have real accountability and ownership in your role? If so, this might be the position you have been waiting for!Our client in Scarborough area is looking for a Customer Support Specialist to their growing team. This position starts immediately.Responsibilities include but are not limited to:- Accurately entering updates into the CRM system; ensure information is updated and enter notes for every transaction for each account/franchisee interaction (phone calls, emails, and text)- Always put the customer first and are comfortable building and managing client relationships.- Meeting individual and department goals and participating in regular meetings with the Customer Service Manager and the entire team- Calling customers for feedback, service evaluations, and follow-up- Resolve issues within the same day, utilizing all communication methods available, avoiding escalation, and keeping the Customer Service Manager updated on current issues- Follow set procedures, resolve conflicts and problems within tight deadlines while exhibiting judgment and a realistic understanding of issues, and the ability to use reason and common senseAdvantagesWhat's in it for you?- Competitive pay of $18 - $20/hr- Great career path- Permanent, full-time opportunity- Health, dental, medical benefits after probationResponsibilitiesResponsibilities include but are not limited to:- Accurately entering updates into the CRM system; ensure information is updated and enter notes for every transaction for each account/franchisee interaction (phone calls, emails, and text)- Always put the customer first and are comfortable building and managing client relationships.- Meeting individual and department goals and participating in regular meetings with the Customer Service Manager and the entire team- Calling customers for feedback, service evaluations, and follow-up- Resolve issues within the same day, utilizing all communication methods available, avoiding escalation, and keeping the Customer Service Manager updated on current issues- Follow set procedures, resolve conflicts and problems within tight deadlines while exhibiting judgment and a realistic understanding of issues, and the ability to use reason and common senseQualificationsQualificationsIf you have the following experience or skills, we'd love to hear from you. Please apply by clicking on "Apply Now" below or sending an email to danielle.bernabe@randstad.ca:- Previous experience in customer service- Intermediate level of experience in Excel (Pivot tables, Vlookup)- Experience using a CRMSummaryInterested? Apply directly to this posting. Yes, position, but we know it's a customer service position, we have had a LOT of applicants and can't realistically get to all of you! Be sure to check www.randstad.ca to find similar positions.
        Are you looking for a permanent position to start immediately? Are you looking for an opportunity that is growth driven and has a career path? Do you love working with great clients and have real accountability and ownership in your role? If so, this might be the position you have been waiting for!Our client in Scarborough area is looking for a Customer Support Specialist to their growing team. This position starts immediately.Responsibilities include but are not limited to:- Accurately entering updates into the CRM system; ensure information is updated and enter notes for every transaction for each account/franchisee interaction (phone calls, emails, and text)- Always put the customer first and are comfortable building and managing client relationships.- Meeting individual and department goals and participating in regular meetings with the Customer Service Manager and the entire team- Calling customers for feedback, service evaluations, and follow-up- Resolve issues within the same day, utilizing all communication methods available, avoiding escalation, and keeping the Customer Service Manager updated on current issues- Follow set procedures, resolve conflicts and problems within tight deadlines while exhibiting judgment and a realistic understanding of issues, and the ability to use reason and common senseAdvantagesWhat's in it for you?- Competitive pay of $18 - $20/hr- Great career path- Permanent, full-time opportunity- Health, dental, medical benefits after probationResponsibilitiesResponsibilities include but are not limited to:- Accurately entering updates into the CRM system; ensure information is updated and enter notes for every transaction for each account/franchisee interaction (phone calls, emails, and text)- Always put the customer first and are comfortable building and managing client relationships.- Meeting individual and department goals and participating in regular meetings with the Customer Service Manager and the entire team- Calling customers for feedback, service evaluations, and follow-up- Resolve issues within the same day, utilizing all communication methods available, avoiding escalation, and keeping the Customer Service Manager updated on current issues- Follow set procedures, resolve conflicts and problems within tight deadlines while exhibiting judgment and a realistic understanding of issues, and the ability to use reason and common senseQualificationsQualificationsIf you have the following experience or skills, we'd love to hear from you. Please apply by clicking on "Apply Now" below or sending an email to danielle.bernabe@randstad.ca:- Previous experience in customer service- Intermediate level of experience in Excel (Pivot tables, Vlookup)- Experience using a CRMSummaryInterested? Apply directly to this posting. Yes, position, but we know it's a customer service position, we have had a LOT of applicants and can't realistically get to all of you! Be sure to check www.randstad.ca to find similar positions.
        • Scarborough, Ontario
        • Contract
        • $15.00 per hour
        Are you a great communicator? Do you enjoy talking on the phone as well as communicating through email? Are you highly energetic? Do you have data entry skills? Are you comfortable typing and talking? Do you live within the Scarborough, North York area? Are you looking for steady employment for the foreseeable future? Do you enjoy working remote? If you answer yes to these than we have the position for you! Our client located in Scarborough is seeking skilled communicators to assist with screening checks. This can include anything from employment verification to educational verification. They are looking for candidates who have strong customer service skills and enjoy working on the phone as well as email communication. Customer Service Representative:Hours: Monday to Friday 8:30 - 5 or 9:30 - 6 with a 30 minute lunchPay: $15/hrExperience: Entry levelStart Date: Monday March 22ndTraining will be for 2 weeks and after training the role will be fully remote until further notice! You will also be provided with a cell phone and any other necessary equipment for the job to succeed remotely. This is an entry level temporary position with a minimum contract for 6 months with potential for permanent depending on performance. This is a steady opportunity with a company who supports clients on a global scale. If you are interested please apply within! AdvantagesOpportunity to work from home, Temp to permanent opportunity steady pay and hoursResponsibilitiesResponsible for calling and emailing clients to verify education and work experience QualificationsSeeking candidates with 1-2 years experience who have strong communication skils SummaryAre you a great communicator? Do you enjoy talking on the phone as well as communicating through email? Are you highly energetic? Do you have data entry skills? Are you comfortable typing and talking? Do you live within the Scarborough, North York area? Are you looking for steady employment for the foreseeable future? Do you enjoy working remote? If you answer yes to these than we have the position for you! Our client located in Scarborough is seeking skilled communicators to assist with screening checks. This can include anything from employment verification to educational verification. They are looking for candidates who have strong customer service skills and enjoy working on the phone as well as email communication. Customer Service Representative:Hours: Monday to Friday 8:30 - 5 or 9:30 - 6 with an hour lunchPay: $15/hrExperience: Entry levelTraining will be for 2 weeks and after training the role will be fully remote until further notice! You will also be provided with a cell phone and any other necessary equipment for the job to succeed remotely. This is an entry level temporary position with a minimum contract for 6 months with potential for permanent depending on performance. This is a steady opportunity with a company who supports clients on a global scale.
        Are you a great communicator? Do you enjoy talking on the phone as well as communicating through email? Are you highly energetic? Do you have data entry skills? Are you comfortable typing and talking? Do you live within the Scarborough, North York area? Are you looking for steady employment for the foreseeable future? Do you enjoy working remote? If you answer yes to these than we have the position for you! Our client located in Scarborough is seeking skilled communicators to assist with screening checks. This can include anything from employment verification to educational verification. They are looking for candidates who have strong customer service skills and enjoy working on the phone as well as email communication. Customer Service Representative:Hours: Monday to Friday 8:30 - 5 or 9:30 - 6 with a 30 minute lunchPay: $15/hrExperience: Entry levelStart Date: Monday March 22ndTraining will be for 2 weeks and after training the role will be fully remote until further notice! You will also be provided with a cell phone and any other necessary equipment for the job to succeed remotely. This is an entry level temporary position with a minimum contract for 6 months with potential for permanent depending on performance. This is a steady opportunity with a company who supports clients on a global scale. If you are interested please apply within! AdvantagesOpportunity to work from home, Temp to permanent opportunity steady pay and hoursResponsibilitiesResponsible for calling and emailing clients to verify education and work experience QualificationsSeeking candidates with 1-2 years experience who have strong communication skils SummaryAre you a great communicator? Do you enjoy talking on the phone as well as communicating through email? Are you highly energetic? Do you have data entry skills? Are you comfortable typing and talking? Do you live within the Scarborough, North York area? Are you looking for steady employment for the foreseeable future? Do you enjoy working remote? If you answer yes to these than we have the position for you! Our client located in Scarborough is seeking skilled communicators to assist with screening checks. This can include anything from employment verification to educational verification. They are looking for candidates who have strong customer service skills and enjoy working on the phone as well as email communication. Customer Service Representative:Hours: Monday to Friday 8:30 - 5 or 9:30 - 6 with an hour lunchPay: $15/hrExperience: Entry levelTraining will be for 2 weeks and after training the role will be fully remote until further notice! You will also be provided with a cell phone and any other necessary equipment for the job to succeed remotely. This is an entry level temporary position with a minimum contract for 6 months with potential for permanent depending on performance. This is a steady opportunity with a company who supports clients on a global scale.

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