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    • Kitchener, Ontario
    • Contract
    • $20.00 per hour
    Are you passionate about customer service? DO you enjoy helping others? Are you a quick thinker? Are you a problem solver? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well-known insurance company in the Kitchener, Waterloo area. This is a temporary, work-from-home position. To find out more, read belowType: Temporary, 1 months with potential for extensionHours: Monday - Friday 9 am - 6 pmPay: $21/ hour Location: Kitchener This is an in-office position.Work for a well-known companyAdvantages- 1 month contract with potential for extension- Competitive pay ($21/hour)- Full-time hours (no evening or weekends)- WORK FROM HOME- Equipment provided by the company- Get your foot in the door with a great company - Experience in the Insurance WorldResponsibilities- Answer incoming calls - Account updates requests by customers- Password reset, personal information updates, account activation- Maintain confidentiality with customers information and stakeholders - Escalated calls when needed - Provide top-notch service on every callQualifications- Call Center experience- Experience working with KPIs and on a queue - Bilingual in French is an asset - Quick learner- Customer focused- Oraganized- Team playerSummaryIf this sounds interesting to you, apply now!1) Apple online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Call Center Waterloo"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? DO you enjoy helping others? Are you a quick thinker? Are you a problem solver? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well-known insurance company in the Kitchener, Waterloo area. This is a temporary, work-from-home position. To find out more, read belowType: Temporary, 1 months with potential for extensionHours: Monday - Friday 9 am - 6 pmPay: $21/ hour Location: Kitchener This is an in-office position.Work for a well-known companyAdvantages- 1 month contract with potential for extension- Competitive pay ($21/hour)- Full-time hours (no evening or weekends)- WORK FROM HOME- Equipment provided by the company- Get your foot in the door with a great company - Experience in the Insurance WorldResponsibilities- Answer incoming calls - Account updates requests by customers- Password reset, personal information updates, account activation- Maintain confidentiality with customers information and stakeholders - Escalated calls when needed - Provide top-notch service on every callQualifications- Call Center experience- Experience working with KPIs and on a queue - Bilingual in French is an asset - Quick learner- Customer focused- Oraganized- Team playerSummaryIf this sounds interesting to you, apply now!1) Apple online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Call Center Waterloo"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Waterloo, Ontario
    • Permanent
    • $55,000 per year
    Are you passionate about customer service? Do you enjoy working in a flexible environment? Are you good at problem-solving? Are you a quick learner? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well-known Insurance company in the Waterloo area. This is a permanent, full-time position, to find out more, read below.Type: PermanentHours of Operation: Monday - Thursday 8:00 am- 6:00 pm, Friday 8:00 - 5:00 pm (No evenings or weekends!)Pay: $55kLocation: Waterloo, Work From Home RemoteBenefitsVacation + Sick DaysAdvantages- Health Benefits (including Dental & Vision)- 3 weeks of vacation a year- 2+ weeks of sick days- Pension Plan- Bonus Eligible- Extra programs for Healthy Living and WellnessResponsibilitiesThe Bilingual Customer Service Representative is responsible forproviding product and service information to members, resolving membercomplaints, and assessing risks for automobile and property policies.- Responds to telephone inquiries and written requests- Resolve product and service problems- Attracts Potential Managers- Keeps clear records- Provides quality service and strong performanceQualifications- Bilingual in English and French- RIBO License- The completion of or the commitment to complete the following three insurance coursesor three equivalent insurance courses: CIP Principles and Practice, Property 1, andAutomobile.- Min One year of Insurance Experience- Microsoft Office Fluency- Strong Communications skills!SummaryONLY FLUENT BILINGUAL CANDIDATES WILL BE ACCEPTEDIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Customer Service - Insurance - FRENCH BILINGUAL"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy working in a flexible environment? Are you good at problem-solving? Are you a quick learner? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well-known Insurance company in the Waterloo area. This is a permanent, full-time position, to find out more, read below.Type: PermanentHours of Operation: Monday - Thursday 8:00 am- 6:00 pm, Friday 8:00 - 5:00 pm (No evenings or weekends!)Pay: $55kLocation: Waterloo, Work From Home RemoteBenefitsVacation + Sick DaysAdvantages- Health Benefits (including Dental & Vision)- 3 weeks of vacation a year- 2+ weeks of sick days- Pension Plan- Bonus Eligible- Extra programs for Healthy Living and WellnessResponsibilitiesThe Bilingual Customer Service Representative is responsible forproviding product and service information to members, resolving membercomplaints, and assessing risks for automobile and property policies.- Responds to telephone inquiries and written requests- Resolve product and service problems- Attracts Potential Managers- Keeps clear records- Provides quality service and strong performanceQualifications- Bilingual in English and French- RIBO License- The completion of or the commitment to complete the following three insurance coursesor three equivalent insurance courses: CIP Principles and Practice, Property 1, andAutomobile.- Min One year of Insurance Experience- Microsoft Office Fluency- Strong Communications skills!SummaryONLY FLUENT BILINGUAL CANDIDATES WILL BE ACCEPTEDIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Customer Service - Insurance - FRENCH BILINGUAL"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Waterloo, Ontario
    • Permanent
    • $42,000 per year
    Do you want to be a part of a diverse workforce? Are you bilingual English and French? Do you take pride in your customer service skills? Do you enjoy working from the comfort of your own home?If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a permanent, full time position working with a mortgage and development finance company, that has been operating for over 35 years.Job Title:Bilingual (English & French) Mortgage Representative - Early CollectionsStart Date:September 21st*Apply now as this position won't last long*Location:Remote - work from home anywhere in CanadaYou will be given a work station to set up in your home.Hours:Permanent Full Time positionMonday - Friday (weekends off)Must be Flexible to work between the hours of 8:00am-7:15pmSalary:$42,000 + $4000 annually bilingual premiumWith an additional opportunity for 10% annual performance bonusAdvantages- Permanent, full time position with a reputable company- Weekends and evenings off! Must be able to work between 8:00AM - 7:15PM, Monday - Friday- Competitive salary with performance bonus- Benefits start on day 1 (no waiting period)- 3 weeks vacation- Remote - work from the comfort of your own home, anywhere in Canada- 11 weeks of training- Advancement and growth opportunities available Responsibilities- Handle customer inquiries via inbound calls and emails in regards to collections- Setting up payment plans- Deescalating situations- Maintain accurate files through data entry- Problem solve and provide solutions to customers- Liaise with other departments and teams- Use empathy and listening skills to handle calls and emails Qualifications- Must be Bilingual English and French (75% English, 25% French)- Previous collections experience is a must- Previous Call Centre or Customer Service experience is required- Professional and ambitious personality- Strong computer skills- Proficient in MS OfficeSummaryIf this sounds like something that interests you, apply now!1) Apply Online2) send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Collections Agent"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you want to be a part of a diverse workforce? Are you bilingual English and French? Do you take pride in your customer service skills? Do you enjoy working from the comfort of your own home?If you answered yes to these questions, then we have the opportunity for you to take the next step in your career! We are looking for Bilingual candidates, with a strong work ethic to join this dynamic team. This is a permanent, full time position working with a mortgage and development finance company, that has been operating for over 35 years.Job Title:Bilingual (English & French) Mortgage Representative - Early CollectionsStart Date:September 21st*Apply now as this position won't last long*Location:Remote - work from home anywhere in CanadaYou will be given a work station to set up in your home.Hours:Permanent Full Time positionMonday - Friday (weekends off)Must be Flexible to work between the hours of 8:00am-7:15pmSalary:$42,000 + $4000 annually bilingual premiumWith an additional opportunity for 10% annual performance bonusAdvantages- Permanent, full time position with a reputable company- Weekends and evenings off! Must be able to work between 8:00AM - 7:15PM, Monday - Friday- Competitive salary with performance bonus- Benefits start on day 1 (no waiting period)- 3 weeks vacation- Remote - work from the comfort of your own home, anywhere in Canada- 11 weeks of training- Advancement and growth opportunities available Responsibilities- Handle customer inquiries via inbound calls and emails in regards to collections- Setting up payment plans- Deescalating situations- Maintain accurate files through data entry- Problem solve and provide solutions to customers- Liaise with other departments and teams- Use empathy and listening skills to handle calls and emails Qualifications- Must be Bilingual English and French (75% English, 25% French)- Previous collections experience is a must- Previous Call Centre or Customer Service experience is required- Professional and ambitious personality- Strong computer skills- Proficient in MS OfficeSummaryIf this sounds like something that interests you, apply now!1) Apply Online2) send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Collections Agent"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Guelph, Ontario
    • Permanent
    Your challenge!Reporting to the General Sales Manager, the Sales Manager is the Leader of a market/region. You align the sales representatives' efforts with the sales strategies and ensures targets are met, reporting systems are updated and selling techniques are mastered. You are responsible for driving and delivering strategic and sales objectives, formulating and executing sales strategies and supporting the sales reps. in developing sales account plans. You work closely with the CSR group and other functions for a seamless customer experience. Finally, you partner with the Marketing function to support the sales force with industry market insights to better satisfy current customers and qualify sales opportunities.Individual responsibilities Accountable Oversee market or territory coverage strategy on the allocated region, margin profitability and sales growth Responsible of leveraging group synergies to ensure customer centric experience to regional accounts Rank customers at the BU level for all regional accounts and consolidate information with GSM and VP Sales Managing mainly A-B-C-D Accounts. Responsible Oversee the development of account plans and oversee account planning process Oversee preliminary pricing definition, profitability escalation and price approval for accounts Provide detailed and accurate sales forecasting to team Hire/staff, coach and develop key resources to reach targets and build succession plans/Maintain and improve employment conditions to maximize engagement Experiences and strengths Excellent communication, coaching and people skills Capable of building an effective Sales team Superior knowledge of the market and customers/consumers demonstrated through continuous efforts to exceed expectations Ability to analyze financial performance, budgets and economic indicators and identify impacts and adjustments to be made on current sales strategies and initiatives Ability to leverage knowledge and expertise within the regional team, the sales unit and other departments within Cascades Demonstrated ability to manage and develop a strong regional sales team Ability to multi-task and to summarize key information and present it to senior management #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe 
    Your challenge!Reporting to the General Sales Manager, the Sales Manager is the Leader of a market/region. You align the sales representatives' efforts with the sales strategies and ensures targets are met, reporting systems are updated and selling techniques are mastered. You are responsible for driving and delivering strategic and sales objectives, formulating and executing sales strategies and supporting the sales reps. in developing sales account plans. You work closely with the CSR group and other functions for a seamless customer experience. Finally, you partner with the Marketing function to support the sales force with industry market insights to better satisfy current customers and qualify sales opportunities.Individual responsibilities Accountable Oversee market or territory coverage strategy on the allocated region, margin profitability and sales growth Responsible of leveraging group synergies to ensure customer centric experience to regional accounts Rank customers at the BU level for all regional accounts and consolidate information with GSM and VP Sales Managing mainly A-B-C-D Accounts. Responsible Oversee the development of account plans and oversee account planning process Oversee preliminary pricing definition, profitability escalation and price approval for accounts Provide detailed and accurate sales forecasting to team Hire/staff, coach and develop key resources to reach targets and build succession plans/Maintain and improve employment conditions to maximize engagement Experiences and strengths Excellent communication, coaching and people skills Capable of building an effective Sales team Superior knowledge of the market and customers/consumers demonstrated through continuous efforts to exceed expectations Ability to analyze financial performance, budgets and economic indicators and identify impacts and adjustments to be made on current sales strategies and initiatives Ability to leverage knowledge and expertise within the regional team, the sales unit and other departments within Cascades Demonstrated ability to manage and develop a strong regional sales team Ability to multi-task and to summarize key information and present it to senior management #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About Cascades Being part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery. Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe 

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