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1 job found in Montréal Nord

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    • Montréal Nord, Québec
    • Permanent
    • $50,000 - $55,000 per year
    Do you like management and customer service? Are you looking for a new challenge in a growing company?Our client is one of the largest providers of equipment calibration, repair and maintenance services in the world, with locations in more than 20 countries.He is currently looking for a Customer Service Supervisor to join a dynamic team.AdvantagesThe advantages offered by this position:- Permanent position in Montreal-North- Salary of $ 50K to $ 55k depending on experience- 40 hours / week (between 7 a.m. and 5 p.m.) from Monday to Friday.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Customer Service Representative will be to:- Work with the director and the team of other departments to see to the achievement objectives- Ensure the supervision of the department- Ensure a high level of customer satisfaction- Serve clients during busy periods and manage a few client accounts permanently- Planning of the vacation schedule for the service team (5 people)- Replace team members during vacations and / or absences- Preparation and making annual evaluations of the service team-Lead and assist client advisors in solving difficult cases- Maintain a high standard in the management of accounts receivable- Planning and organization of work on the road with customers and technicians- Other related tasksQualificationsThe qualifications required for this position:- Relevant experience in the field of customer service- Have experience in personnel management- Exceptional skills with people and communication, written and oral-Leadership and ability to work under pressure and solve problems- Excellent time management and organization- Be determined to motivate your employees and achieve a high level of success- Willingness to promote excellence and pride in customer service and all aspects of our servicesSummaryThis position interests you, send us your application !!lea.murray@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you like management and customer service? Are you looking for a new challenge in a growing company?Our client is one of the largest providers of equipment calibration, repair and maintenance services in the world, with locations in more than 20 countries.He is currently looking for a Customer Service Supervisor to join a dynamic team.AdvantagesThe advantages offered by this position:- Permanent position in Montreal-North- Salary of $ 50K to $ 55k depending on experience- 40 hours / week (between 7 a.m. and 5 p.m.) from Monday to Friday.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Customer Service Representative will be to:- Work with the director and the team of other departments to see to the achievement objectives- Ensure the supervision of the department- Ensure a high level of customer satisfaction- Serve clients during busy periods and manage a few client accounts permanently- Planning of the vacation schedule for the service team (5 people)- Replace team members during vacations and / or absences- Preparation and making annual evaluations of the service team-Lead and assist client advisors in solving difficult cases- Maintain a high standard in the management of accounts receivable- Planning and organization of work on the road with customers and technicians- Other related tasksQualificationsThe qualifications required for this position:- Relevant experience in the field of customer service- Have experience in personnel management- Exceptional skills with people and communication, written and oral-Leadership and ability to work under pressure and solve problems- Excellent time management and organization- Be determined to motivate your employees and achieve a high level of success- Willingness to promote excellence and pride in customer service and all aspects of our servicesSummaryThis position interests you, send us your application !!lea.murray@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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