Thank you for subscribing to your personalised job alerts.

63 jobs found in morriston, ontario

filter2
clear all
    • North York, Ontario
    • Contract
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Client Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 3-month contract - potential for extension• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $19.50/hour• ASAP start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests including activities such as proper work order processing, dispatching and the communication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy • Able to work rotating 12 hours shiftsSummaryIf you’re interested in the Client Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Client Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 3-month contract - potential for extension• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $19.50/hour• ASAP start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests including activities such as proper work order processing, dispatching and the communication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy • Able to work rotating 12 hours shiftsSummaryIf you’re interested in the Client Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Permanent
    Are you passionate about customer service? Do you enjoy working in a fast-paced environment? Are you good at problem-solving? Are you a quick learner? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well-known optical company in the North York area. This is a permanent, full time position, to find out more, read below.Type: Permanent Hours of Operation: Monday - Friday 9 am- 5:30 pm (No evenings or weekends!)Pay: $19/hourLocation: North York (Steeles and Jane)This is an in-office positionBenefits Vacation + Sick DaysAdvantages- Permanent - Full time, regular business hours - Competitive pay- North York Location- TTC and Highway accessible - Benefits - 2 weeks vacation + sick days - Employee discounts - Job stability Responsibilities- Taking inbound calls from customers and clients - Processing orders in the system - Ensuring orders are set out on time- Dealing with any returns or refunds if needed- High call volume, roughly 100 calls a day- Ensure customers are provided top-notch service Qualifications-2 years of customer service experience - Bilingual in French and Engish- Tech Savvy- Good typing speed and data entry - Team Player - Driven and initiative - Ability to go above and beyondSummaryIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Representative - North York"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy working in a fast-paced environment? Are you good at problem-solving? Are you a quick learner? Are you bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well-known optical company in the North York area. This is a permanent, full time position, to find out more, read below.Type: Permanent Hours of Operation: Monday - Friday 9 am- 5:30 pm (No evenings or weekends!)Pay: $19/hourLocation: North York (Steeles and Jane)This is an in-office positionBenefits Vacation + Sick DaysAdvantages- Permanent - Full time, regular business hours - Competitive pay- North York Location- TTC and Highway accessible - Benefits - 2 weeks vacation + sick days - Employee discounts - Job stability Responsibilities- Taking inbound calls from customers and clients - Processing orders in the system - Ensuring orders are set out on time- Dealing with any returns or refunds if needed- High call volume, roughly 100 calls a day- Ensure customers are provided top-notch service Qualifications-2 years of customer service experience - Bilingual in French and Engish- Tech Savvy- Good typing speed and data entry - Team Player - Driven and initiative - Ability to go above and beyondSummaryIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Representative - North York"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Permanent
    Are you passionate about customer service? Do you enjoy working in a fast-paced environment? Are you good at problem-solving? Are you a quick learner? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well known optical company in the North York area. This is a permanent, full time position, to find out more, read below.Type: Permanent Hours of Operation: Monday - Friday 9 am- 5:30 pm (No evenings or weekends!)Pay: $19/hourLocation: North York (Steeles and Jane)This is an in-office positionBenefits Vacation + Sick DaysAdvantages- Permanent - Full time, regular business hours - Competitive pay- North York Location- TTC and Highway accessible - Benefits - 2 weeks vacation + sick days - Employee discounts - Job stability Responsibilities- Taking inbound calls from customers and clients - Processing orders in the system - Ensuring orders are set out on time- Dealing with any returns or refunds if needed- High call volume, roughly 100 calls a day- Ensure customers are provided top-notch service Qualifications-2 years of customer service experience - Tech Savvy- Good typing speed and data entry - Team Player - Driven and initiative - Ability to go above and beyondSummaryIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Customer Service Representative - North York"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service? Do you enjoy working in a fast-paced environment? Are you good at problem-solving? Are you a quick learner? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for a well known optical company in the North York area. This is a permanent, full time position, to find out more, read below.Type: Permanent Hours of Operation: Monday - Friday 9 am- 5:30 pm (No evenings or weekends!)Pay: $19/hourLocation: North York (Steeles and Jane)This is an in-office positionBenefits Vacation + Sick DaysAdvantages- Permanent - Full time, regular business hours - Competitive pay- North York Location- TTC and Highway accessible - Benefits - 2 weeks vacation + sick days - Employee discounts - Job stability Responsibilities- Taking inbound calls from customers and clients - Processing orders in the system - Ensuring orders are set out on time- Dealing with any returns or refunds if needed- High call volume, roughly 100 calls a day- Ensure customers are provided top-notch service Qualifications-2 years of customer service experience - Tech Savvy- Good typing speed and data entry - Team Player - Driven and initiative - Ability to go above and beyondSummaryIf you are interested and would like to learn more, apply now!1) Apply Online2) Send a copy of your resume to aastasia.kourniotis@randstad.ca and mention "Customer Service Representative - North York"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Permanent
    • $70,000 - $85,000 per year
    Are you an experienced Call Centre or Customer Service Manager looking for your next challenge? Do you love getting to work with a great team of people, and contribute to your team's success? Are you the go-to person on your team right now? If so, we might have just the role for you!We are looking for a Call Centre Manager to work with an awesome team, based out of the office in the heart of Ottawa! Though this position would be partially remote for now, there is a planned return to the office in the fall, so you would need to be flexible with that! You'll get to contribute daily to improving the lives of your fellow citizens through the project you'll be leading, and you'll get to provide supervision, guidance and support to a great team!If this sounds like what you're looking for, please read on for more details!AdvantagesWhy you'll love it here:- flexible working hours - typically 830-5, but the centre is open from 8am-9pm M-F- competitive salary (range starts at 70k)- comprehensive vacation and benefits package- beautiful modern office (once you're back)- ResponsibilitiesWhat you'll do here:- Oversee the operations of the call centre, including things like application processing, staffing, scheduling, trianing and mentoring!- Help maintain call standards and service level agreements- Ensure staffing levels to meet targets and deadlines- Create and manage processes to improve call efficiency and customer satisfaction- Help build relationships at all levels, and manage the relationship with the customersQualificationsWhat you'll need to be successful:- at least 5+ years of call centre management expereince- at least 1 year of client interaction with 3rd party vendors- lots of expereince with leading, delegating, performance managing, and coaching teams- remote team management expereince will be a strong asset- Bilingual in English and French would be an asset, but excellent communication in English is requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Subject Line "Call Centre Manager"We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Rikki and ErinRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you an experienced Call Centre or Customer Service Manager looking for your next challenge? Do you love getting to work with a great team of people, and contribute to your team's success? Are you the go-to person on your team right now? If so, we might have just the role for you!We are looking for a Call Centre Manager to work with an awesome team, based out of the office in the heart of Ottawa! Though this position would be partially remote for now, there is a planned return to the office in the fall, so you would need to be flexible with that! You'll get to contribute daily to improving the lives of your fellow citizens through the project you'll be leading, and you'll get to provide supervision, guidance and support to a great team!If this sounds like what you're looking for, please read on for more details!AdvantagesWhy you'll love it here:- flexible working hours - typically 830-5, but the centre is open from 8am-9pm M-F- competitive salary (range starts at 70k)- comprehensive vacation and benefits package- beautiful modern office (once you're back)- ResponsibilitiesWhat you'll do here:- Oversee the operations of the call centre, including things like application processing, staffing, scheduling, trianing and mentoring!- Help maintain call standards and service level agreements- Ensure staffing levels to meet targets and deadlines- Create and manage processes to improve call efficiency and customer satisfaction- Help build relationships at all levels, and manage the relationship with the customersQualificationsWhat you'll need to be successful:- at least 5+ years of call centre management expereince- at least 1 year of client interaction with 3rd party vendors- lots of expereince with leading, delegating, performance managing, and coaching teams- remote team management expereince will be a strong asset- Bilingual in English and French would be an asset, but excellent communication in English is requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Subject Line "Call Centre Manager"We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Rikki and ErinRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Permanent
    • $40,000 - $45,000 per year
    Do you have an interest in residential and commercial building supplies and the construction industry? Do you enjoy a fast-paced & fun work environment? Do you have a passion for organization and making customers happy?We are currently looking for an individual who is capable of managing all aspects of customer service while working alongside various departments. As a Bilingual Customer Service Representative you must be highly motivated, organized and have great time management skills. This company provides the finest quality woodworking products and supplies to the industry, while offering the best all around service. Serving clients since 1940.If this position sounds like the perfect fit for you, send us an email or apply to this posting today!AdvantagesWhat’s in it for you as a Customer Service Representative:Salary starting at $40,000-$45,000 yearly. Monday- Friday work week, That’s right no weekends!Hours of work between 8am-4:30pmBenefits after 3 months of serviceVacation (2 weeks of vacation after 1 years of service)Accessible to public transit or parking availableGreat work environmentAnnual reviewsResponsibilitiesWhat you’ll do here as a Customer Service Representative:Assist clients with inquiries regarding products.Responsible for servicing clients by phone, email and in person.Communicate with Sales staff and various departments daily.Order taking and account management. Follow up on open orders with clients.Prepare quotes and invoices.QualificationsWhat you’ll need to be successful as a Customer Service RepresentativeFully bilingual French & English, written and spoken1-3 years of Customer service experienceStrong customer service and relationship building skillsTakes initiative and is adaptableGood organizational, time management and prioritization skills.Self motivated/ self starterComputer literacy, including Microsoft word, Excel, etc.SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Subject Line "Bilingual Customer Service"We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Rikki and ErinRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have an interest in residential and commercial building supplies and the construction industry? Do you enjoy a fast-paced & fun work environment? Do you have a passion for organization and making customers happy?We are currently looking for an individual who is capable of managing all aspects of customer service while working alongside various departments. As a Bilingual Customer Service Representative you must be highly motivated, organized and have great time management skills. This company provides the finest quality woodworking products and supplies to the industry, while offering the best all around service. Serving clients since 1940.If this position sounds like the perfect fit for you, send us an email or apply to this posting today!AdvantagesWhat’s in it for you as a Customer Service Representative:Salary starting at $40,000-$45,000 yearly. Monday- Friday work week, That’s right no weekends!Hours of work between 8am-4:30pmBenefits after 3 months of serviceVacation (2 weeks of vacation after 1 years of service)Accessible to public transit or parking availableGreat work environmentAnnual reviewsResponsibilitiesWhat you’ll do here as a Customer Service Representative:Assist clients with inquiries regarding products.Responsible for servicing clients by phone, email and in person.Communicate with Sales staff and various departments daily.Order taking and account management. Follow up on open orders with clients.Prepare quotes and invoices.QualificationsWhat you’ll need to be successful as a Customer Service RepresentativeFully bilingual French & English, written and spoken1-3 years of Customer service experienceStrong customer service and relationship building skillsTakes initiative and is adaptableGood organizational, time management and prioritization skills.Self motivated/ self starterComputer literacy, including Microsoft word, Excel, etc.SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Subject Line "Bilingual Customer Service"We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Rikki and ErinRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Permanent
    Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: Aug 9thAdvantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual customer service and sales representative Start date will be on Aug 9th, 2021Pay Rate: $16.83 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts) Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to erin.bolton@randstad.ca with the subject "Bilingual CSR- Ottawa"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Quebec.This is permanent full time position working as a Bilingual Customer Service and Sales Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 9:00AM - 9:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: Aug 9thAdvantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilitiesAs a Bilingual Customer Service and Sales Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns, you will also upsell to them different services and prodcuts based on your understanding of their needs and interests. Responsibilities and duties:- Inbound call centre environment (work from home)- Provide exceptional customer service and first call resolution- Upsell the different prodcuts and services that the company has to offer based on your understanding of the customer needs and interests - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessaryQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual customer service and sales representative Start date will be on Aug 9th, 2021Pay Rate: $16.83 per hour Hours of operation: Monday to Sunday from 9am to 9pm (rotational shifts) Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to erin.bolton@randstad.ca with the subject "Bilingual CSR- Ottawa"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Permanent
    Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in the Greater Toronto Area.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : August 9, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Ontario:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Toronto"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: August 9 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Nepean, Ontario
    • Permanent
    • $20.00 - $23.00 per hour
    Do you thrive on providing top notch customer service? Are you resourceful with a love of learning? Are you fluently Bilingual in English and French? If you answered yes to all of the above, we want to hear from you!We are looking for an enthusiastic and motivated Bilingual Inside Sales Rep to work in the Nepean area! Working out of this clean, bright Ottawa West location, you’ll be the face of the company to its clients! If you love treating customers like family, this is the perfect role for you!AdvantagesSalary range from $19-$23/hrMonday-Friday work week (plus one Saturday a year)Hours of work between 6:30am-5pm (Your shift would be in those hours)44 hr work weekVacation and Benefits!ResponsibilitiesProvide customer service via email and over the phone, answering questions based on upcoming projects and building material products Taking Orders from vendors and commercial installers and business ownersWorking as a parts counter clerk for their store, attending to walk in customers and answering questions on pricing, product availability and details of their servicesInventory and storage, some lifting may be needed Administration follow ups and updatesAssisting the Outside Sales representative QualificationsExtensive Customer Service skills, ideally in a face-to-face settingAn interest and understanding of building materials and construction materials would be a strong assetGood mathematical skillsExcellent communication (spoken and written) in both English and French Resourceful and ability to work in a face paced environmentSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Bilngual Counter" as the subject)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you thrive on providing top notch customer service? Are you resourceful with a love of learning? Are you fluently Bilingual in English and French? If you answered yes to all of the above, we want to hear from you!We are looking for an enthusiastic and motivated Bilingual Inside Sales Rep to work in the Nepean area! Working out of this clean, bright Ottawa West location, you’ll be the face of the company to its clients! If you love treating customers like family, this is the perfect role for you!AdvantagesSalary range from $19-$23/hrMonday-Friday work week (plus one Saturday a year)Hours of work between 6:30am-5pm (Your shift would be in those hours)44 hr work weekVacation and Benefits!ResponsibilitiesProvide customer service via email and over the phone, answering questions based on upcoming projects and building material products Taking Orders from vendors and commercial installers and business ownersWorking as a parts counter clerk for their store, attending to walk in customers and answering questions on pricing, product availability and details of their servicesInventory and storage, some lifting may be needed Administration follow ups and updatesAssisting the Outside Sales representative QualificationsExtensive Customer Service skills, ideally in a face-to-face settingAn interest and understanding of building materials and construction materials would be a strong assetGood mathematical skillsExcellent communication (spoken and written) in both English and French Resourceful and ability to work in a face paced environmentSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Bilngual Counter" as the subject)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Permanent
    • $42,000 - $44,000 per year
    Do you enjoy supporting relationships and getting to assist people with choosing the right option to impact their lives in a positive way? Are you a people person, looking for a role where you can push yourself to develop new skills? Do you want to work remotely? If so, we might have just the role for you!We are working with a client in the insurance industry to find Bilingual Customer Service Representatives to work remotely in the Ottawa or Kingston region! If you enjoy talking to people, have some familiarity with the financial or banking industries, and have call centre experience, you might be just who we are looking for! You'll support client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Advantages- Permanent position- Competitive salary, 42K to 44K per year- Weekday schedule (Monday to Friday between 8am and 8pm)- 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you enjoy supporting relationships and getting to assist people with choosing the right option to impact their lives in a positive way? Are you a people person, looking for a role where you can push yourself to develop new skills? Do you want to work remotely? If so, we might have just the role for you!We are working with a client in the insurance industry to find Bilingual Customer Service Representatives to work remotely in the Ottawa or Kingston region! If you enjoy talking to people, have some familiarity with the financial or banking industries, and have call centre experience, you might be just who we are looking for! You'll support client relationships by responding quickly and accurately to complex day-to-day risk and/or wealth management product inquiries and resolving difficulties. The Kingston/Ottawa Client Services team is responsible for providing bilingual services for the Eastern region. The teams provide cross-regional support where necessary and possible.Advantages- Permanent position- Competitive salary, 42K to 44K per year- Weekday schedule (Monday to Friday between 8am and 8pm)- 3 weeks vacation- Paid training- Complete social benefits- Paid sick days- 100% telecommuting Responsibilities- Respond to client requests submitted by phone, fax, email and voice mail- Research and collaborate with the appropriate subject matter expert to make a recommendation or decision on a solution- Enter and maintain information in computer systems- Provide information on field compensation inquiries and issues and producer documentation; escalate inquiries as needed.- Any other related customer service duties Qualifications- Be perfectly BILINGUAL (French and English) tests will be done during the interview process- Be available to work from home, on a schedule that can vary from 8 am to 8 pm, Monday to Friday- Minimum of 3 to 5 years of proven experience in a live customer service environment, particularly in the insurance/financial services industry with individual insurance and investment products- Banking, insurance or investment experience an asset- Knowledge of MS Office Suite- Strong interest in telephone customer service SummaryIs this job for you? Is a permanent position in the financial field what you need? Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "insurance csr" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $15.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Gatineau, Québec
    • Permanent
    • $18.75 - $19.50 per hour
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent, you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4 month contract, possibility of extension and or permanency Salary: $17.94/hour English Only; $19.5/hour bilinguals : English and French Work availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home *Start date: August 9, 2021*This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extension and or permanency Salary: $17.94/hour English Only; $19.5/hour bilinguals : English and French Work availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home *Start date: August 9, 2021Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :karen.leiton@randstad.ca ali.abouzeid@randstad.ca florence.lefebvre@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a customer service and web support agent, you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4 month contract, possibility of extension and or permanency Salary: $17.94/hour English Only; $19.5/hour bilinguals : English and French Work availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home *Start date: August 9, 2021*This position is only open to candidates who reside in the province of Quebec. However, it will be essential to have access to high speed internet to be able to hold this job.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Working 100% at home during the length of the contract - A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a bilingual customer service and web support agent, you will be responsible for..:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a bilingual customer service and web support agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organising and prioritising workSummary4 month contract, possibility of extension and or permanency Salary: $17.94/hour English Only; $19.5/hour bilinguals : English and French Work availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home *Start date: August 9, 2021Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :karen.leiton@randstad.ca ali.abouzeid@randstad.ca florence.lefebvre@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Nepean, Ontario
    • Permanent
    Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Ottawa Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Ottawa Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers- Reviewing and investigation applications in real-time to assess risk and take action- Audit fraud processes to determine accuracy and compliance to SOP/Policy-Update customer account information- Outbound calls to customer as required- Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French)August 9th 2021Hours of operation: Monday to Sunday 7am to 12amRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring Bilingual Fraud Detection Analyst for a company in the Financial industry in the Greater Ottawa Area!Do you want to pursue a career in Fraud Detection? Are you interested in the Financial industry?Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Fraud Detection Analyst (English and French)Where?- Work from home (Greater Ottawa Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday7 AM - 12 AM (rotational shifts)Pay rate:$20/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and fraud detection experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Complete a variety of fraud detection activities by receiving inbound calls from customers- Reviewing and investigation applications in real-time to assess risk and take action- Audit fraud processes to determine accuracy and compliance to SOP/Policy-Update customer account information- Outbound calls to customer as required- Triaging and probing fraud claimsQualifications- Excellent communication skills in English and French, verbal and written- 2-3 years’ experience in the credit card or financial industry- Experience working in call centre environment- Previous experience in fraud detection or investigation- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Fraud Detection"SummaryBilingual Fraud Detection Analyst (English and French)August 9th 2021Hours of operation: Monday to Sunday 7am to 12amRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
12 of 63 jobs seen

Thank you for subscribing to your personalised job alerts.

explore over 12492 jobs with randstad.

It looks like you want to switch your language. This will reset your filters on your current job search.