Thank you for subscribing to your personalised job alerts.

    2 jobs found in new dundee, ontario

    filter2
    clear all
      • Ayr, Ontario
      • Contract
      Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for true customer service? Do you have an interest in the medical field? Are you good at problem-solving? Do you have experience working in a Call Center? Then we have the job for YOU!Randstad is looking for Customer Service Agents to work for our client in the Medical Testing Industry. This is a 3 month contract. To find out more, read below.Type: 3 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday.Salary: $18 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"AdvantagesADVANTAGES- Competitive Salary $18 an hour- Work from Home (Equipment provided)- Room for growth and development with possible contract extension- Gain experience in the medical testing field- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Provide exceptional client support on health testing policies and procedures- Assist clients with registration, obtaining results and technical issues- Ensure personal KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents- Resolve and escalate issues- Adhere to policies and procedures- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 1 Year experience in a Call Centre environment- Have exceptional communication skills- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Customer Service Agent Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ayr, Ontario
      • Permanent
      Do you have a passion for true customer service? Do you enjoy running a team to success? Are you good at problem-solving? Do you have experience as a Call Center Team lead or Supervisor? Then we have the job for YOU!Randstad is looking for an experienced Call Center Supervisor to work for our client in the Medical Testing Industry. This is a 6 month contract. To find out more, read below.Type: 6 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday. Salary: $28 - $30 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Lead the live support contact center, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"AdvantagesADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Lead the live support contact centre, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for true customer service? Do you enjoy running a team to success? Are you good at problem-solving? Do you have experience as a Call Center Team lead or Supervisor? Then we have the job for YOU!Randstad is looking for an experienced Call Center Supervisor to work for our client in the Medical Testing Industry. This is a 6 month contract. To find out more, read below.Type: 6 Month contractHours: Full time with full availability between 6am - 11 pm Monday - Sunday. Salary: $28 - $30 an hour plus bonusLocation: Work from HomeEquipment provided2 Weeks of TrainingRoom for growth and developmentADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentRESPONSIBILITIES- Lead the live support contact center, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"AdvantagesADVANTAGES- Competitive Salary $28 - $30 an hour- Work from Home (Equipment provided)- Room for growth and development- Gain experience coaching, training and mentoring a team of 7 agents- Family focused culture- Excellent training program- Supportive in a continuous learning environmentResponsibilitiesRESPONSIBILITIES- Lead the live support contact centre, acting as a role model for 7 agents- Ensure KPIs are met through timely responses and resolution to customer inquiries, complaints, issues, escalations and incidents. - Encourage a positive work environment with excellent team spirit- Monitor teams performance and identify gaps and successes and support process improvement - Resolve and escalate issues- Ensure services are compliant- Day-to-day supervision of the team including agent monitoring, scheduling and HR administration such as payroll.- Adhere to policies and procedures and ensure employees are as well;- Organize, assist and attend in the development of training and huddle material for teams - Handle projects as assigned- Successfully work in a very fast paced and hectic environment- Work independently and as a team playerQualificationsQUALIFICATIONS- 2+ years of Supervisor experience in a Call Centre environment- Experience hitting KPI targets (Average hold time, quality assurance, call quality and monitoring targets)- Have a secure and quiet work space at home with no interruptions- Have a hard wired internet source and obtain a minimum of 15 MBPS Download speed and 10 MBPS Upload speed- Open availability Monday through Sunday from 6am - 11pm with rotational shiftsSummarySUMMARYIf this sounds like you, apply today!1) Apply online2) Send a copy of your resume to "elise.hofman@randstad.ca" or "navpreet.sandhu@randstad.ca" and mention "Supervisor - Call Center Role"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

    Thank you for subscribing to your personalised job alerts.

    explore over 5451 jobs with randstad.

    It looks like you want to switch your language. This will reset your filters on your current job search.