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18 jobs found in Saint-Jean-Baptiste, Québec

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    • Lachine, Québec
    • Contract
    • $18.00 per hour
    We have an excellent Bilingual Collections Representative Business to Business opportunity waiting for you!We are currently looking for a Bilingual Collections Representative in the Lachine Area available for a part-time 14 hours position. In this position, you would be responsible for calling large corporations who are the companies clients and negotiate resolutions for a down payment and if needed coordinate with senior staff when collection efforts have been exhausted. Part time - 14 hours Salary : $18 /hFlexible hours from Monday to Friday (08:00 to 05:00)Start Date : ASAP Work from home * FYI : This position is for candidates who are eligible to go to LACHINE office with the changes in the future#remotework #b2b #workfromhome #customerservice #collections #collectionagent #lachinejobs #montrealjobs #randstad #parttime #partimework #hiringnow #bilingual #urgenthiringAdvantagesWhat's in it for you?- Real possibility of permanency and getting more hours to become a full-time employee- Flexible hours from Monday to Friday (08:00 to 05:00)- Competitive salary- Team Oriented Environment- Great work/life balanceResponsibilitiesWhat responsibilities do you have in this Bilingual Collections Representative position?- Conduct collection calls (inbound +outbound calls ) - Discuss credit- Negotiations for overdue payments- Resolve any disputes- Manage a portfolio of delinquent accounts- Ensuring the integrity of information, updating databaseQualificationsWhat do you need to have to be successful in this Bilingual Collections Representative position?- Fluency level English and French (written + spoken )- Good customer service skills (1-year minimum needed)- Experience in the collection field, an asset- Ability to multi-task in a fast-paced work environment- Good working knowledge of Word and Excel- Good decision making and negotiating skillsSummary We have an excellent Bilingual Collections Representative Business to Business opportunity waiting for you!Part time - 14 hours Salary : $18 /hFlexible hours from Monday to Friday (08:00 to 05:00)Start Date : ASAP Work from home * FYI : This position is for candidates who are eligible to go to LACHINE office with the changes in the futureAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Collection Agent B2B" :Jessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    We have an excellent Bilingual Collections Representative Business to Business opportunity waiting for you!We are currently looking for a Bilingual Collections Representative in the Lachine Area available for a part-time 14 hours position. In this position, you would be responsible for calling large corporations who are the companies clients and negotiate resolutions for a down payment and if needed coordinate with senior staff when collection efforts have been exhausted. Part time - 14 hours Salary : $18 /hFlexible hours from Monday to Friday (08:00 to 05:00)Start Date : ASAP Work from home * FYI : This position is for candidates who are eligible to go to LACHINE office with the changes in the future#remotework #b2b #workfromhome #customerservice #collections #collectionagent #lachinejobs #montrealjobs #randstad #parttime #partimework #hiringnow #bilingual #urgenthiringAdvantagesWhat's in it for you?- Real possibility of permanency and getting more hours to become a full-time employee- Flexible hours from Monday to Friday (08:00 to 05:00)- Competitive salary- Team Oriented Environment- Great work/life balanceResponsibilitiesWhat responsibilities do you have in this Bilingual Collections Representative position?- Conduct collection calls (inbound +outbound calls ) - Discuss credit- Negotiations for overdue payments- Resolve any disputes- Manage a portfolio of delinquent accounts- Ensuring the integrity of information, updating databaseQualificationsWhat do you need to have to be successful in this Bilingual Collections Representative position?- Fluency level English and French (written + spoken )- Good customer service skills (1-year minimum needed)- Experience in the collection field, an asset- Ability to multi-task in a fast-paced work environment- Good working knowledge of Word and Excel- Good decision making and negotiating skillsSummary We have an excellent Bilingual Collections Representative Business to Business opportunity waiting for you!Part time - 14 hours Salary : $18 /hFlexible hours from Monday to Friday (08:00 to 05:00)Start Date : ASAP Work from home * FYI : This position is for candidates who are eligible to go to LACHINE office with the changes in the futureAre you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Collection Agent B2B" :Jessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Dorval, Québec
    • Contract
    Are you passionate about customer contact?Do you want to work for an expert in airport infrastructure management and operations?Do you have experience as a dispatcher or do you want to acquire some?We definitely have the position for you.Permanent positionLocation: Pointe-ClaireSalary: 18-21$/hrSchedule : variable in rotation Day / NightAdvantagesBenefits offered:- Professional development opportunities- Group insurance- Parking- Paid training- Permanent / Full time (40H)- Variable schedule in rotation Day / NightResponsibilitiesDaily duties of this position:- Take emergency calls- Identify the nature of the emergency- Apply intervention procedures according to the situation- Respond to inquiries from stakeholders and partners- Operate monitoring systems- Complete forms and write reportsQualificationsQualifications required for this position:- Ability to work under pressure- Autonomy and sense of priorities- Sense of initiative and judgment- Comfortable working with a telephone and computer system- High school diploma or equivalent- Good command of French (oral and written)- Good command of oral EnglishSummaryAre you the person we need?Would you like to apply for the job quickly?It's easy!Apply directly online or send us your CV to cedric.lepine@randstad Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer contact?Do you want to work for an expert in airport infrastructure management and operations?Do you have experience as a dispatcher or do you want to acquire some?We definitely have the position for you.Permanent positionLocation: Pointe-ClaireSalary: 18-21$/hrSchedule : variable in rotation Day / NightAdvantagesBenefits offered:- Professional development opportunities- Group insurance- Parking- Paid training- Permanent / Full time (40H)- Variable schedule in rotation Day / NightResponsibilitiesDaily duties of this position:- Take emergency calls- Identify the nature of the emergency- Apply intervention procedures according to the situation- Respond to inquiries from stakeholders and partners- Operate monitoring systems- Complete forms and write reportsQualificationsQualifications required for this position:- Ability to work under pressure- Autonomy and sense of priorities- Sense of initiative and judgment- Comfortable working with a telephone and computer system- High school diploma or equivalent- Good command of French (oral and written)- Good command of oral EnglishSummaryAre you the person we need?Would you like to apply for the job quickly?It's easy!Apply directly online or send us your CV to cedric.lepine@randstad Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Dorval, Québec
    • Contract
    Are you a bilingual (French/English) student worker? Our client, a multinational technologies company, is looking to hire a Bilingual Accounting Clerk to join their team.This will be working in the Home and Dorval office (Hybrid). Full time hours in the summer, 1-2 days part-time in the fall.This role would be great opportunity for students in accounting programs.Advantages- Work for a multinational technologies company- Dorval location- Hybrid remote work- 8-month contract- Monday to Friday- 8:00 am to 4:00 pm, with flexibility for different hours- $20/hour- ASAP start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Accounting Clerk, your duties will include:•Accounts payables - vacation replacement.•Prepare documentation supporting customer invoices.•Filing and archiving (should be able to move boxes up to 20lbs).•Process improvements - improving accounting schedules and excel tools.•Support journal entries and reconciliations.•Support implementation of SAP (data extracts & manipulation, tests & reconciliations). Qualifications•2+ years or Master Entry•Entry level or student worker - work is heavy over the summer•Must be able to communicate in both French and English;•Proficient in software and comfortable with various technology•Should be comfortable with physical demands of archiving i.e moving boxes etc. (max 20lbs)SummaryIf you're interested in the Bilingual Accounting Clerk role in Dorval, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a bilingual (French/English) student worker? Our client, a multinational technologies company, is looking to hire a Bilingual Accounting Clerk to join their team.This will be working in the Home and Dorval office (Hybrid). Full time hours in the summer, 1-2 days part-time in the fall.This role would be great opportunity for students in accounting programs.Advantages- Work for a multinational technologies company- Dorval location- Hybrid remote work- 8-month contract- Monday to Friday- 8:00 am to 4:00 pm, with flexibility for different hours- $20/hour- ASAP start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Accounting Clerk, your duties will include:•Accounts payables - vacation replacement.•Prepare documentation supporting customer invoices.•Filing and archiving (should be able to move boxes up to 20lbs).•Process improvements - improving accounting schedules and excel tools.•Support journal entries and reconciliations.•Support implementation of SAP (data extracts & manipulation, tests & reconciliations). Qualifications•2+ years or Master Entry•Entry level or student worker - work is heavy over the summer•Must be able to communicate in both French and English;•Proficient in software and comfortable with various technology•Should be comfortable with physical demands of archiving i.e moving boxes etc. (max 20lbs)SummaryIf you're interested in the Bilingual Accounting Clerk role in Dorval, please apply online. Qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Saint-Laurent, Québec
    • Contract
    • $18.00 per hour
    Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 18$ CAD per hour Work Schedule: Monday to Saturday 8:00am -8:00pm ( 5 Days 8 Hours Weekly Schedule - 2 days Off ) Start date : Around May 30 th * Being Fluent in French and English (verbal and written)Advantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - outbound calls to subscribers, to follow-up on equipment mail out and orders.- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: 18$ CAD per hour Bilingualism: French and English are a must Work Schedule: Monday - Saturday 800am -8:00pm Are you interested in the position?- Send us your CV directly to jessica.yelozbek@randstad.caflorence.lefebvre@randstad.ca,stephanie.bouasria@randstad.ca with the subject "Data Quality Associate"We look forward to discussing this opportunity with you,Jessica, Karen, Florence, and StephanieRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 18$ CAD per hour Work Schedule: Monday to Saturday 8:00am -8:00pm ( 5 Days 8 Hours Weekly Schedule - 2 days Off ) Start date : Around May 30 th * Being Fluent in French and English (verbal and written)Advantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - outbound calls to subscribers, to follow-up on equipment mail out and orders.- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: 18$ CAD per hour Bilingualism: French and English are a must Work Schedule: Monday - Saturday 800am -8:00pm Are you interested in the position?- Send us your CV directly to jessica.yelozbek@randstad.caflorence.lefebvre@randstad.ca,stephanie.bouasria@randstad.ca with the subject "Data Quality Associate"We look forward to discussing this opportunity with you,Jessica, Karen, Florence, and StephanieRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Saint-Laurent, Québec
    • Contract
    • $19.97 per hour
    An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, jessica.yelozbek@randstad.ca, stephanie.bouasria@randstad.ca with the subject "Customer Service Representative - 5 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Jessica, Florence, Stephanie, Karen Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    An international company specialized in technical and medical field is looking for 2 new members to join their amazing team! You will be responsible for providing support to clients over the phone and emails, in order to troubleshoot and make sure the products are working properly Location: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Advantages- Working from home- possibility of an extension or even a permanency - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesYour responsibilities will be to provide support for technicians on the road, troubleshooting by phone, dispatching technical calls and ordering parts on an in-house CRM.- Provide customers support with installation and troubleshooting of products over the phone- Provide customer service support to our field installers for tasks such as schedule updates, general questions, etc.- Utilizing reports to follow up on work assignments to ensure adherence to service levels.- Managing schedules of field installers such as availabilities- Other related tasksQualificationsTo succeed in this role as a Bilingual Customer Service Representative, you should have the following skills and experience:- Oral and written skills- Details Orientation- Excellent judgment, decision-making skills and problem-solving skills- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: $19.97 CAD per hour Bilingualism: French and English are a mustavailability: Monday to Friday 8:00am-8:00pm a Full time: 37.5 hours per week Contract: 4-5 moths possibility of extension Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, jessica.yelozbek@randstad.ca, stephanie.bouasria@randstad.ca with the subject "Customer Service Representative - 5 months"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Jessica, Florence, Stephanie, Karen Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Saint-Laurent, Québec
    • Contract
    • $18.50 per hour
    Randstad is hiring Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. Salary: $ 18.50 / hour5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday 3pm - 11pm Full-time position: 37.5 h / week Place of work: Work in the comfort of your home Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: May 30th#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #urgenthiring #applynow #remotework Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 18.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Are you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..ca Karen Leiton karen.leiton@randstad.ca Florence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Randstad is hiring Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. Salary: $ 18.50 / hour5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday 3pm - 11pm Full-time position: 37.5 h / week Place of work: Work in the comfort of your home Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: May 30th#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #urgenthiring #applynow #remotework Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 18.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Are you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..ca Karen Leiton karen.leiton@randstad.ca Florence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montréal, Québec
    • Contract
    • $22.00 per hour
    Are you looking for a new and exciting challenge? Are you a dynamic person with a strong interest in customer service? We are looking for a Customer Account Specialist with experience in B2B and order management for a 5-month contract with the possibility of extension and available to work remote now till switching to office in the EAST end of Montreal.As a Customer Account Specialist - B2B, you will be responsible for answering emails and calls from customers with questions about services and products, as well as their online orders. $22 /hStart Date : As soon as possible *Fluency Level English and French is a must ! #b2b #remotework #remotejob #workfromhome #Montrealjobs #anjoue #customerservice #accountmanager #B2B #customercare #client #hiringnow #hiringalert #montrealhiring #businesstobusiness #accountmanagerAdvantagesWhy you would like to apply for this role as an Accounts Receivable Specialist - B2B: - Daytime hours Monday to Friday between 8am - 5pm; for a total of 37. 5 hours/week - For the first few months working from home, afterwards possible return to the company's offices: hybrid mode - Location near public transportation (East of Montreal: Pie IX- Jarry)- 5 month contract, possibility of extension - A collaborative environment based on teamwork, continuous improvement and fun! ResponsibilitiesSpecifically, you will - Responding to customer emails and calls (inbound calls only) with outstanding service - Taking orders through to problem resolution - Provide explanations of the company's products and services - Offer, when appropriate, alternative solutions to customer problems in order to build customer loyalty by resolving the problem in one call- If necessary, follow up with customers to ensure that appropriate action has been taken and that the technical problem has been resolved to the customer's satisfaction.- Use different computer systems to document all customer interactions and include a variety of information QualificationsSkills required as a B2B account specialist:- Fluently bilingual in French and English, both written and spoken. - Minimum 3 years experience in a customer service and contact center or similar role managing B2B accounts. - Excellent knowledge of telephone courtesy and customer interaction techniques- Strong problem solving skills- Professional and positive attitude - Ability to manage priorities and meet deadlines - Knowledge of Excel or SAP is an asset - Available to work in the EAST end of Montreal when working from home is no longer possible. SummaryIf you are interested in the position of Accounts Receivable Specialist - B2B, please apply online or contact us via email atJessica Yel OzbekJessica.yelozbek@randstad.caFlorence Lefebvreflorence.lefebvre@randstad.caSebastien Houle:sebastien.houle@randstad.caAlso, if you know of anyone interested in similar positions, or looking for work, please feel free to contact us or give them our contact information! It will be our pleasure to meet them!Follow us on Facebook : Randstad Canada - emplois service à la clientèle and Instagram : cxmontreal_randstad Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new and exciting challenge? Are you a dynamic person with a strong interest in customer service? We are looking for a Customer Account Specialist with experience in B2B and order management for a 5-month contract with the possibility of extension and available to work remote now till switching to office in the EAST end of Montreal.As a Customer Account Specialist - B2B, you will be responsible for answering emails and calls from customers with questions about services and products, as well as their online orders. $22 /hStart Date : As soon as possible *Fluency Level English and French is a must ! #b2b #remotework #remotejob #workfromhome #Montrealjobs #anjoue #customerservice #accountmanager #B2B #customercare #client #hiringnow #hiringalert #montrealhiring #businesstobusiness #accountmanagerAdvantagesWhy you would like to apply for this role as an Accounts Receivable Specialist - B2B: - Daytime hours Monday to Friday between 8am - 5pm; for a total of 37. 5 hours/week - For the first few months working from home, afterwards possible return to the company's offices: hybrid mode - Location near public transportation (East of Montreal: Pie IX- Jarry)- 5 month contract, possibility of extension - A collaborative environment based on teamwork, continuous improvement and fun! ResponsibilitiesSpecifically, you will - Responding to customer emails and calls (inbound calls only) with outstanding service - Taking orders through to problem resolution - Provide explanations of the company's products and services - Offer, when appropriate, alternative solutions to customer problems in order to build customer loyalty by resolving the problem in one call- If necessary, follow up with customers to ensure that appropriate action has been taken and that the technical problem has been resolved to the customer's satisfaction.- Use different computer systems to document all customer interactions and include a variety of information QualificationsSkills required as a B2B account specialist:- Fluently bilingual in French and English, both written and spoken. - Minimum 3 years experience in a customer service and contact center or similar role managing B2B accounts. - Excellent knowledge of telephone courtesy and customer interaction techniques- Strong problem solving skills- Professional and positive attitude - Ability to manage priorities and meet deadlines - Knowledge of Excel or SAP is an asset - Available to work in the EAST end of Montreal when working from home is no longer possible. SummaryIf you are interested in the position of Accounts Receivable Specialist - B2B, please apply online or contact us via email atJessica Yel OzbekJessica.yelozbek@randstad.caFlorence Lefebvreflorence.lefebvre@randstad.caSebastien Houle:sebastien.houle@randstad.caAlso, if you know of anyone interested in similar positions, or looking for work, please feel free to contact us or give them our contact information! It will be our pleasure to meet them!Follow us on Facebook : Randstad Canada - emplois service à la clientèle and Instagram : cxmontreal_randstad Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montreal, Québec
    • Contract
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking a Bilingual Account Analyst - Call Centre to work a 12 month assignment (with potential for permanence) in their Montreal, QC office . The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour.Advantages• Gain experience working for a well-known insurance company• Earn a rate of $19.50 per hour• Full time hours on a 12 month contract, with potential for permanence• Montreal, QC location ResponsibilitiesOffer excellent customer service to brokers and internal / external customers regarding the collection of premium payable directly to the company. Resolve discrepancies by working in collaboration with the underwriting and our brokers.Responsibilities:• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesQualifications• Bilingual in French and English• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre is preferred• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles is an asset• Good knowledge of Excel and Word• Ability to adapt to changeSummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking a Bilingual Account Analyst - Call Centre to work a 12 month assignment (with potential for permanence) in their Montreal, QC office. The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking a Bilingual Account Analyst - Call Centre to work a 12 month assignment (with potential for permanence) in their Montreal, QC office . The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour.Advantages• Gain experience working for a well-known insurance company• Earn a rate of $19.50 per hour• Full time hours on a 12 month contract, with potential for permanence• Montreal, QC location ResponsibilitiesOffer excellent customer service to brokers and internal / external customers regarding the collection of premium payable directly to the company. Resolve discrepancies by working in collaboration with the underwriting and our brokers.Responsibilities:• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesQualifications• Bilingual in French and English• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre is preferred• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles is an asset• Good knowledge of Excel and Word• Ability to adapt to changeSummaryAre you a customer service professional with previous experience in a fast paced call centre environment? If so we have a great opportunity for you! Our client in the insurance industry is seeking a Bilingual Account Analyst - Call Centre to work a 12 month assignment (with potential for permanence) in their Montreal, QC office. The successful candidate will work 37.5 hours per week at a rate of $19.50 per hour.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montréal, Québec
    • Contract
    Are you looking for a new and exciting challenge? Are you a dynamic person with a strong interest in customer service? We are looking for a Customer Account Specialist with experience in B2B and order management for a 5-month contract with the possibility of extension.As a Customer Account Specialist - B2B, you will be responsible for answering emails and calls from customers with questions about services and products, as well as their online orders. AdvantagesWhy you would like to apply for this role as an Accounts Receivable Specialist - B2B: - Daytime hours Monday to Friday between 8am - 5pm; for a total of 37. 5 hours/week - For the first few months working from home, afterwards possible return to the company's offices: hybrid mode - Location near public transportation (East of Montreal: Pie IX- Jarry)- 5 month contract, possibility of extension - A collaborative environment based on teamwork, continuous improvement and fun! ResponsibilitiesSpecifically, you will - Responding to customer emails and calls (inbound calls only) with outstanding service - Taking orders through to problem resolution - Provide explanations of the company's products and services - Offer, when appropriate, alternative solutions to customer problems in order to build customer loyalty by resolving the problem in one call- If necessary, follow up with customers to ensure that appropriate action has been taken and that the technical problem has been resolved to the customer's satisfaction.- Use different computer systems to document all customer interactions and include a variety of information QualificationsSkills required as a B2B account specialist:- Fluently bilingual in French and English, both written and spoken. - Minimum 3 years experience in a customer service and contact centre or similar role managing B2B accounts. - Excellent knowledge of telephone courtesy and customer interaction techniques- Strong problem solving skills- Professional and positive attitude - Ability to manage priorities and meet deadlines - Knowledge of Excel or SAP is an asset - Available to work in the EAST end of Montreal when working from home is no longer possible. SummaryIf you are interested in the position of Accounts Receivable Specialist - B2B, please apply online or contact us via email atJessica Yel OzbekJessica.yelozbek@randstad.caFlorence Lefebvreflorence.lefebvre@randstad.caSebastien Houle:sebastien.houle@randstad.caAlso, if you know of anyone interested in similar positions, or looking for work, please feel free to contact us or give them our contact information! It will be our pleasure to meet them!Follow us on Facebook : Randstad Canada - emplois service à la clientèle and Instagram : cxmontreal_randstad Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new and exciting challenge? Are you a dynamic person with a strong interest in customer service? We are looking for a Customer Account Specialist with experience in B2B and order management for a 5-month contract with the possibility of extension.As a Customer Account Specialist - B2B, you will be responsible for answering emails and calls from customers with questions about services and products, as well as their online orders. AdvantagesWhy you would like to apply for this role as an Accounts Receivable Specialist - B2B: - Daytime hours Monday to Friday between 8am - 5pm; for a total of 37. 5 hours/week - For the first few months working from home, afterwards possible return to the company's offices: hybrid mode - Location near public transportation (East of Montreal: Pie IX- Jarry)- 5 month contract, possibility of extension - A collaborative environment based on teamwork, continuous improvement and fun! ResponsibilitiesSpecifically, you will - Responding to customer emails and calls (inbound calls only) with outstanding service - Taking orders through to problem resolution - Provide explanations of the company's products and services - Offer, when appropriate, alternative solutions to customer problems in order to build customer loyalty by resolving the problem in one call- If necessary, follow up with customers to ensure that appropriate action has been taken and that the technical problem has been resolved to the customer's satisfaction.- Use different computer systems to document all customer interactions and include a variety of information QualificationsSkills required as a B2B account specialist:- Fluently bilingual in French and English, both written and spoken. - Minimum 3 years experience in a customer service and contact centre or similar role managing B2B accounts. - Excellent knowledge of telephone courtesy and customer interaction techniques- Strong problem solving skills- Professional and positive attitude - Ability to manage priorities and meet deadlines - Knowledge of Excel or SAP is an asset - Available to work in the EAST end of Montreal when working from home is no longer possible. SummaryIf you are interested in the position of Accounts Receivable Specialist - B2B, please apply online or contact us via email atJessica Yel OzbekJessica.yelozbek@randstad.caFlorence Lefebvreflorence.lefebvre@randstad.caSebastien Houle:sebastien.houle@randstad.caAlso, if you know of anyone interested in similar positions, or looking for work, please feel free to contact us or give them our contact information! It will be our pleasure to meet them!Follow us on Facebook : Randstad Canada - emplois service à la clientèle and Instagram : cxmontreal_randstad Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montréal, Québec
    • Contract
    • $15.61 per hour
    Now hiring PART TIME or FULL TIME - Make your own schedule as a Fundraising Agent and WORK FROM HOME !!Are you a good communicator ? Do you have interest in being part of the Fundraising team and make a difference with your contributions by connecting the Donors ?We are hiring strong communicators who effectively demonstrate a passion for progressive organizations over the phone .You will be familiar with Fundraising SCRIPTS for outbound calls to existing Donors with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! FLUENCY level ENGLISH is required !- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!- Shifts between Monday -Friday 12:30PM to 9:00PM ( 5PM-9PM Shift Option ) and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week- You need to be available for Min 3 shifts- TRAINING 4 FULL DAYS 12:30 AM -9 PM (JUNE 7-8-9-10 TH ) You need to be fully available for the training - START DATE : June 7th , 2022NOTE : If you do not have Fundraising experience, make a research and gain knowledge about qualification and skills for this role !!!#workfromhome #customerservice #remotejob #fundraising #customerservice #fundraiser #remotejob #parttime #fulltime #parttime #partimejob #fundraising #hiringnow Advantages- You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donors- Demonstrating SOFT SKILLS as Fundraising Agent on calls- Achieving pre-established goals- Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + additional amounts for incentivesQualifications- Fluently in English- Tech Savvy, active computer user, fast typing skills- Strong communicator and effective presenter of organizations- Social awareness and ability to build a trusting relationship.- Skills to handle the answer " no" - " Not interested " and able to handle calls with different profiles- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail, Restaurants, in fast paced work environment is asset- Direct call center experience is a strong asset,- Sales and customer service experience is asset- Equipment is NOT provided, please make sure whether your personal computer is working with minimum Windows 10 or upgrades !- You need to connect the Ethernet cable to the computer / Cable could be provided Summary- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week-Work from Home-START DATE : JJUNE 7TH, 2022Do you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"NOTE : If you do not have Fundraising experience, do research and gain knowledge about qualification and skills for this role !!!Jessica Yel Ozbek - jessica.yelozbek@randstad.caFlorence Lefebvre - florence.lefebvre@randstad.caStephanie Bouasria - stephanie.bouasria@randstad.caKaren Leiton -karen.leiton@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Now hiring PART TIME or FULL TIME - Make your own schedule as a Fundraising Agent and WORK FROM HOME !!Are you a good communicator ? Do you have interest in being part of the Fundraising team and make a difference with your contributions by connecting the Donors ?We are hiring strong communicators who effectively demonstrate a passion for progressive organizations over the phone .You will be familiar with Fundraising SCRIPTS for outbound calls to existing Donors with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! FLUENCY level ENGLISH is required !- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!- Shifts between Monday -Friday 12:30PM to 9:00PM ( 5PM-9PM Shift Option ) and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week- You need to be available for Min 3 shifts- TRAINING 4 FULL DAYS 12:30 AM -9 PM (JUNE 7-8-9-10 TH ) You need to be fully available for the training - START DATE : June 7th , 2022NOTE : If you do not have Fundraising experience, make a research and gain knowledge about qualification and skills for this role !!!#workfromhome #customerservice #remotejob #fundraising #customerservice #fundraiser #remotejob #parttime #fulltime #parttime #partimejob #fundraising #hiringnow Advantages- You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donors- Demonstrating SOFT SKILLS as Fundraising Agent on calls- Achieving pre-established goals- Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + additional amounts for incentivesQualifications- Fluently in English- Tech Savvy, active computer user, fast typing skills- Strong communicator and effective presenter of organizations- Social awareness and ability to build a trusting relationship.- Skills to handle the answer " no" - " Not interested " and able to handle calls with different profiles- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail, Restaurants, in fast paced work environment is asset- Direct call center experience is a strong asset,- Sales and customer service experience is asset- Equipment is NOT provided, please make sure whether your personal computer is working with minimum Windows 10 or upgrades !- You need to connect the Ethernet cable to the computer / Cable could be provided Summary- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week-Work from Home-START DATE : JJUNE 7TH, 2022Do you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"NOTE : If you do not have Fundraising experience, do research and gain knowledge about qualification and skills for this role !!!Jessica Yel Ozbek - jessica.yelozbek@randstad.caFlorence Lefebvre - florence.lefebvre@randstad.caStephanie Bouasria - stephanie.bouasria@randstad.caKaren Leiton -karen.leiton@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montréal, Québec
    • Contract
    • $33.49 - $41.35 per hour
    Do you have experience and interest in project management? Are you interested in or passionate about the insurance industry? Are you looking for a job that offers you the flexibility of working from home? We have the job for you! Randstad is currently recruiting for a Project Manager for a reinsurance company. Schedule: Monday to Friday (possibility to start at 8AM or 9H30AM) - 8 hour shiftsSalary: between $65,300 and $80,625 depending on experienceLocation: from home, possibility of a hybrid mode if you wish to go to the office (Montreal or Ontario)Duration: 12 months with possibility of extensionTraining: 1-2 weeksAdvantagesHere are the advantages of working as an Implementation Lead for this company - Quick start in employment; - Competitive salary; - Work with large insurance companies and develop expertise in this field; - Friendly and dynamic team. ResponsibilitiesHere are the responsibilities you will have as an Implementation Lead for this company: - Handle the implementation of the company's new software; - Become an expert on this software to be able to explain it to the customers; - Support the clients during this change; - Ensure the smooth running of the project, provide follow-ups; - Resolve customer issues and questions about the software by phone or email;- Provide excellent customer service and support. QualificationsTo work as a Implementation Lead, you must:- Have at least 2 years of project management and customer service experience;- Be comfortable with a high volume of calls and emails;- Have good communication and interpersonal skills; - Be bilingual (French and English); - Be comfortable with technology; - Experience in the insurance industry (life or health) - an asset***.SummaryDo you have experience and interest in project management? Are you interested in or passionate about the insurance industry? Are you looking for a job that offers you the flexibility of working from home? We have the job for you! Randstad is currently recruiting for a Project Manager for a reinsurance company. Schedule: Monday to Friday (possibility to start at 8AM or 9H30AM) - 8 hour shiftsSalary: between $65,300 and $80,625 depending on experienceLocation: from home, possibility of a hybrid mode if you wish to go to the office (Montreal or Ontario)Duration: 12 months with possibility of extensionTraining: 1-2 weeksYou have the required qualifications and are interested in this description? Send me an email at florence.lefebvre@randstad.ca with the Subject 'Implementation Lead - Insurance'. Looking forward to talking with you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have experience and interest in project management? Are you interested in or passionate about the insurance industry? Are you looking for a job that offers you the flexibility of working from home? We have the job for you! Randstad is currently recruiting for a Project Manager for a reinsurance company. Schedule: Monday to Friday (possibility to start at 8AM or 9H30AM) - 8 hour shiftsSalary: between $65,300 and $80,625 depending on experienceLocation: from home, possibility of a hybrid mode if you wish to go to the office (Montreal or Ontario)Duration: 12 months with possibility of extensionTraining: 1-2 weeksAdvantagesHere are the advantages of working as an Implementation Lead for this company - Quick start in employment; - Competitive salary; - Work with large insurance companies and develop expertise in this field; - Friendly and dynamic team. ResponsibilitiesHere are the responsibilities you will have as an Implementation Lead for this company: - Handle the implementation of the company's new software; - Become an expert on this software to be able to explain it to the customers; - Support the clients during this change; - Ensure the smooth running of the project, provide follow-ups; - Resolve customer issues and questions about the software by phone or email;- Provide excellent customer service and support. QualificationsTo work as a Implementation Lead, you must:- Have at least 2 years of project management and customer service experience;- Be comfortable with a high volume of calls and emails;- Have good communication and interpersonal skills; - Be bilingual (French and English); - Be comfortable with technology; - Experience in the insurance industry (life or health) - an asset***.SummaryDo you have experience and interest in project management? Are you interested in or passionate about the insurance industry? Are you looking for a job that offers you the flexibility of working from home? We have the job for you! Randstad is currently recruiting for a Project Manager for a reinsurance company. Schedule: Monday to Friday (possibility to start at 8AM or 9H30AM) - 8 hour shiftsSalary: between $65,300 and $80,625 depending on experienceLocation: from home, possibility of a hybrid mode if you wish to go to the office (Montreal or Ontario)Duration: 12 months with possibility of extensionTraining: 1-2 weeksYou have the required qualifications and are interested in this description? Send me an email at florence.lefebvre@randstad.ca with the Subject 'Implementation Lead - Insurance'. Looking forward to talking with you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montréal, Québec
    • Contract
    • $30.00 - $33.00 per hour
    Do you like the flexibility of a hybrid job? Are you a dynamic individual with a keen interest in customer service? We are looking for a B2B customer service representative for a large company in the food industry.- Salary of 60k-65k a year depending on experience - Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week - Work from home and from the office in the Old Montreal - Great learning opportunity AdvantagesWhy you would like to apply for this role as a B2B Customer Service Representative: - Competitive salary- Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week - Work from home during the pandemic - Great learning opportunity- A collaborative environment based on teamwork, continuous improvement and fun! - Equipment provided by the company; - Possibility to have the permanency within the company ResponsibilitiesAs a B2B advisor, you will be responsible for answering emails and calls from customers with questions about services and products as well as their online orders. More specifically: - Answering emails and calls from customers and suppliers, providing outstanding service - Take orders through to problem resolution - B2B account management - Provide explanations of the company's products and services - Offer alternative solutions to customer problems, when appropriate, with the goal of building customer loyalty by resolving the problem in one call- If necessary, follow up with customers to ensure that appropriate action has been taken and that the customer's request has been resolved to their satisfaction - Use different computer systems to document all customer interactions and include a variety of information - Maintain good business relationships with the company's internal and external customers QualificationsThe skills required for the position are: - Be perfectly bilingual in both French and English, spoken and written - 3 to 5 years experience in customer service / call centre / B2B account management - Ability to be flexible and meet deadlines - Excellent knowledge of telephone courtesy and customer interaction techniques - Strong problem solving skills- Professional and positive attitude, B2B experience - Experience in the consumer goods industry - an asset- Knowledge of SAP software - an assetSummary- Salary of 60k-65k a year depending on experience - Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week - Work from home and from the office in the Old Montreal - Great learning opportunityInterested in this position? Send your CV with the subject "B2B representative".florence.lefebvre@randstad.caSefika.YelOzbek@randstad.caAlso, if you know anyone interested in similar positions, please feel free to share our contact information with them; we will be happy to provide assistance!We look forward to discussing this opportunity with you, Florence, Jessica, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you like the flexibility of a hybrid job? Are you a dynamic individual with a keen interest in customer service? We are looking for a B2B customer service representative for a large company in the food industry.- Salary of 60k-65k a year depending on experience - Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week - Work from home and from the office in the Old Montreal - Great learning opportunity AdvantagesWhy you would like to apply for this role as a B2B Customer Service Representative: - Competitive salary- Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week - Work from home during the pandemic - Great learning opportunity- A collaborative environment based on teamwork, continuous improvement and fun! - Equipment provided by the company; - Possibility to have the permanency within the company ResponsibilitiesAs a B2B advisor, you will be responsible for answering emails and calls from customers with questions about services and products as well as their online orders. More specifically: - Answering emails and calls from customers and suppliers, providing outstanding service - Take orders through to problem resolution - B2B account management - Provide explanations of the company's products and services - Offer alternative solutions to customer problems, when appropriate, with the goal of building customer loyalty by resolving the problem in one call- If necessary, follow up with customers to ensure that appropriate action has been taken and that the customer's request has been resolved to their satisfaction - Use different computer systems to document all customer interactions and include a variety of information - Maintain good business relationships with the company's internal and external customers QualificationsThe skills required for the position are: - Be perfectly bilingual in both French and English, spoken and written - 3 to 5 years experience in customer service / call centre / B2B account management - Ability to be flexible and meet deadlines - Excellent knowledge of telephone courtesy and customer interaction techniques - Strong problem solving skills- Professional and positive attitude, B2B experience - Experience in the consumer goods industry - an asset- Knowledge of SAP software - an assetSummary- Salary of 60k-65k a year depending on experience - Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week - Work from home and from the office in the Old Montreal - Great learning opportunityInterested in this position? Send your CV with the subject "B2B representative".florence.lefebvre@randstad.caSefika.YelOzbek@randstad.caAlso, if you know anyone interested in similar positions, please feel free to share our contact information with them; we will be happy to provide assistance!We look forward to discussing this opportunity with you, Florence, Jessica, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montréal, Québec
    • Contract
    • $15.61 per hour
    Now hiring PART TIME or FULL TIME - Make your own schedule as a Fundraising Agent and WORK FROM HOME !!Are you a good communicator ? Do you have interest in being part of the Fundraising team and make a difference with your contributions by connecting the Donors ?We are hiring strong communicators who effectively demonstrate a passion for progressive organizations over the phone .You will be familiar with Fundraising SCRIPTS for outbound calls to existing Donors with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! FLUENCY level ENGLISH is required !- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!- Shifts between Monday -Friday 12:30PM to 9:00PM ( 5PM-9PM Shift Option ) and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week- You need to be available for Min 3 shifts- TRAINING 4 FULL DAYS 12:30 AM -9 PM You need to be fully available for the training - START DATE : ASAPNOTE : If you do not have Fundraising experience, make a research and gain knowledge about qualification and skills for this role !!!#workfromhome #customerservice #remotejob #fundraising #customerservice #fundraiser #remotejob #parttime #fulltime #parttime #partimejob #fundraising #hiringnow #partimejob #englishjob #studentjob #remotework #applynow #donation #outbound #flexibleAdvantages- You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donors- Demonstrating SOFT SKILLS as Fundraising Agent on calls- Achieving pre-established goals- Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + additional amounts for incentivesQualifications- Fluently in English- Tech Savvy, active computer user, fast typing skills- Strong communicator and effective presenter of organizations- Social awareness and ability to build a trusting relationship.- Skills to handle the answer " no" - " Not interested " and able to handle calls with different profiles- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail, Restaurants, in fast paced work environment is asset- Direct call center experience is a strong asset,- Sales and customer service experience is asset- Equipment is NOT provided, please make sure whether your personal computer is working with minimum Windows 10 or upgrades !- You need to connect the Ethernet cable to the computer / Cable could be provided Summary- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week-Work from Home-START DATE : ASAP Do you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"NOTE : If you do not have Fundraising experience, do research and gain knowledge about qualification and skills for this role !!!Jessica Yel Ozbek - jessica.yelozbek@randstad.caFlorence Lefebvre - florence.lefebvre@randstad.caStephanie Bouasria - stephanie.bouasria@randstad.caKaren Leiton -karen.leiton@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Now hiring PART TIME or FULL TIME - Make your own schedule as a Fundraising Agent and WORK FROM HOME !!Are you a good communicator ? Do you have interest in being part of the Fundraising team and make a difference with your contributions by connecting the Donors ?We are hiring strong communicators who effectively demonstrate a passion for progressive organizations over the phone .You will be familiar with Fundraising SCRIPTS for outbound calls to existing Donors with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! FLUENCY level ENGLISH is required !- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!- Shifts between Monday -Friday 12:30PM to 9:00PM ( 5PM-9PM Shift Option ) and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week- You need to be available for Min 3 shifts- TRAINING 4 FULL DAYS 12:30 AM -9 PM You need to be fully available for the training - START DATE : ASAPNOTE : If you do not have Fundraising experience, make a research and gain knowledge about qualification and skills for this role !!!#workfromhome #customerservice #remotejob #fundraising #customerservice #fundraiser #remotejob #parttime #fulltime #parttime #partimejob #fundraising #hiringnow #partimejob #englishjob #studentjob #remotework #applynow #donation #outbound #flexibleAdvantages- You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donors- Demonstrating SOFT SKILLS as Fundraising Agent on calls- Achieving pre-established goals- Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + additional amounts for incentivesQualifications- Fluently in English- Tech Savvy, active computer user, fast typing skills- Strong communicator and effective presenter of organizations- Social awareness and ability to build a trusting relationship.- Skills to handle the answer " no" - " Not interested " and able to handle calls with different profiles- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail, Restaurants, in fast paced work environment is asset- Direct call center experience is a strong asset,- Sales and customer service experience is asset- Equipment is NOT provided, please make sure whether your personal computer is working with minimum Windows 10 or upgrades !- You need to connect the Ethernet cable to the computer / Cable could be provided Summary- $15.61 base salary + bonuses upon performance- You have the ability to pick the days you can work!shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week-Work from Home-START DATE : ASAP Do you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"NOTE : If you do not have Fundraising experience, do research and gain knowledge about qualification and skills for this role !!!Jessica Yel Ozbek - jessica.yelozbek@randstad.caFlorence Lefebvre - florence.lefebvre@randstad.caStephanie Bouasria - stephanie.bouasria@randstad.caKaren Leiton -karen.leiton@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montréal, Québec
    • Contract
    Do you like the flexibility of a hybrid job? Are you a dynamic individual with a keen interest in customer service? We are looking for a B2B customer service representative for a large company in the food industry.- Salary of 60k-65k a year depending on experience- Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week- Work from home and from the office in the Old Montreal- Great learning opportunity AdvantagesWhy you would like to apply for this role as a B2B Customer Service Representative:- Competitive salary- Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week- Work from home during the pandemic- Great learning opportunity- A collaborative environment based on teamwork, continuous improvement and fun!- Equipment provided by the company;- Possibility to have the permanency within the companyResponsibilitiesAs a B2B advisor, you will be responsible for answering emails and calls from customers with questions about services and products as well as their online orders. More specifically: - Answering emails and calls from customers and suppliers, providing outstanding service - Take orders through to problem resolution - B2B account management - Provide explanations of the company's products and services - Offer alternative solutions to customer problems, when appropriate, with the goal of building customer loyalty by resolving the problem in one call- If necessary, follow up with customers to ensure that appropriate action has been taken and that the customer's request has been resolved to their satisfaction - Use different computer systems to document all customer interactions and include a variety of information - Maintain good business relationships with the company's internal and external customers QualificationsThe skills required for the position are: - Be perfectly bilingual in both French and English, spoken and written - 3 to 5 years experience in customer service / call centre / B2B account management - Ability to be flexible and meet deadlines - Excellent knowledge of telephone courtesy and customer interaction techniques - Strong problem solving skills- Professional and positive attitude, B2B experience - Experience in the consumer goods industry - an asset- Knowledge of SAP software - an assetSummary- Salary of 60k-65k a year depending on experience- Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week- Work from home and from the office in the Old Montreal- Great learning opportunityInterested in this position? Send your CV with the subject "B2B representative".florence.lefebvre@randstad.caSefika.YelOzbek@randstad.caAlso, if you know anyone interested in similar positions, please feel free to share our contact information with them; we will be happy to provide assistance!We look forward to discussing this opportunity with you,Florence, Jessica,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you like the flexibility of a hybrid job? Are you a dynamic individual with a keen interest in customer service? We are looking for a B2B customer service representative for a large company in the food industry.- Salary of 60k-65k a year depending on experience- Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week- Work from home and from the office in the Old Montreal- Great learning opportunity AdvantagesWhy you would like to apply for this role as a B2B Customer Service Representative:- Competitive salary- Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week- Work from home during the pandemic- Great learning opportunity- A collaborative environment based on teamwork, continuous improvement and fun!- Equipment provided by the company;- Possibility to have the permanency within the companyResponsibilitiesAs a B2B advisor, you will be responsible for answering emails and calls from customers with questions about services and products as well as their online orders. More specifically: - Answering emails and calls from customers and suppliers, providing outstanding service - Take orders through to problem resolution - B2B account management - Provide explanations of the company's products and services - Offer alternative solutions to customer problems, when appropriate, with the goal of building customer loyalty by resolving the problem in one call- If necessary, follow up with customers to ensure that appropriate action has been taken and that the customer's request has been resolved to their satisfaction - Use different computer systems to document all customer interactions and include a variety of information - Maintain good business relationships with the company's internal and external customers QualificationsThe skills required for the position are: - Be perfectly bilingual in both French and English, spoken and written - 3 to 5 years experience in customer service / call centre / B2B account management - Ability to be flexible and meet deadlines - Excellent knowledge of telephone courtesy and customer interaction techniques - Strong problem solving skills- Professional and positive attitude, B2B experience - Experience in the consumer goods industry - an asset- Knowledge of SAP software - an assetSummary- Salary of 60k-65k a year depending on experience- Daytime schedule between 8:00am - 6:00pm; for a total of 37. 5 hours/week- Work from home and from the office in the Old Montreal- Great learning opportunityInterested in this position? Send your CV with the subject "B2B representative".florence.lefebvre@randstad.caSefika.YelOzbek@randstad.caAlso, if you know anyone interested in similar positions, please feel free to share our contact information with them; we will be happy to provide assistance!We look forward to discussing this opportunity with you,Florence, Jessica,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Montréal, Québec
    • Contract
    Are you fluent in French and English? Do you have strong customer service skills?Our client, a leader in the benefits/insurance industry, is looking for individuals to join their team as a Bilingual Customer Service Representative.This role is work from home at the moment for the Montreal area. Apply now!Advantages• Work from home for now• Montreal location • Schedule: Monday to Friday• 6 month assignment• Start date: April 4th, 2022• Rolling shifts from 8am to 8pm• Hours : 37.5 hours per week• Salary : $19/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Responding to incoming telephone calls, chats, and tickets• Assisting callers with login issues• Helping customers enroll/navigate the online portal• Answering customer inquiries related to their benefits• Following up with customers through call backs or follow up emailsQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you fluent in French and English? Do you have strong customer service skills?Our client, a leader in the benefits/insurance industry, is looking for individuals to join their team as a Bilingual Customer Service Representative.This role is work from home at the moment for the Montreal area. Apply now!Advantages• Work from home for now• Montreal location • Schedule: Monday to Friday• 6 month assignment• Start date: April 4th, 2022• Rolling shifts from 8am to 8pm• Hours : 37.5 hours per week• Salary : $19/hWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs. ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Responding to incoming telephone calls, chats, and tickets• Assisting callers with login issues• Helping customers enroll/navigate the online portal• Answering customer inquiries related to their benefits• Following up with customers through call backs or follow up emailsQualifications- Bilingualism is mandatory (French and English) - Written and Spoken;- Minimum 2 years of experience in a call center position- Excellent computer skills (Word, Excel, Outlook);- Ability to navigate between multiple computer applications at the same time.SummaryQualified and interested in this position? Create your profile at www.randstad.ca and apply online. Qualified candidates will be contacted. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Laval, Québec
    • Contract
    • $18.00 per hour
    Does the automotive industry and insurance interests you!We are looking for bilingual customer service representatives who desire to WORK FROM HOME for a contract of 9 months with the possibility of extension and eligible to take 3 day training in LAVAL office ! You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice verification according to pre-established criteria.9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go back to the office, hybrid mode) **First 3 days of training will be held in LAVAL office, where you will be able to retrieve your equipment Start date: May 24th, 2022#montrealjobs #customerservice #lavaljobs #remotework #workfromhome #hybridwork #customerservicejob #bilingualjobs #LAVAL #lavaljobs #remotework #hiringnow #urgenthiring #workfromhome #insurance #insuranceclaims #claimAdvantagesThe advantages of being a bilingual customer service representative are:- Offers the complete equipment for teleworking- Possibility of permanence and extension- Be part of a team of 20 hardworking and motivated people- You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the bilingual customer service representative position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual (70% English calls) - Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time for the length of the contract, and be available during opening hours- Effective Listening Summary9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go back to the office, hybrid mode) **First 3 days of training will be held in office, where you will be able to retrieve your equipmentStart date: May 24th, 2022Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "bilingual customer service representative - Automotive" :Jessica Yel Ozbek jessica.yelozbek@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Does the automotive industry and insurance interests you!We are looking for bilingual customer service representatives who desire to WORK FROM HOME for a contract of 9 months with the possibility of extension and eligible to take 3 day training in LAVAL office ! You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice verification according to pre-established criteria.9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go back to the office, hybrid mode) **First 3 days of training will be held in LAVAL office, where you will be able to retrieve your equipment Start date: May 24th, 2022#montrealjobs #customerservice #lavaljobs #remotework #workfromhome #hybridwork #customerservicejob #bilingualjobs #LAVAL #lavaljobs #remotework #hiringnow #urgenthiring #workfromhome #insurance #insuranceclaims #claimAdvantagesThe advantages of being a bilingual customer service representative are:- Offers the complete equipment for teleworking- Possibility of permanence and extension- Be part of a team of 20 hardworking and motivated people- You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the bilingual customer service representative position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual (70% English calls) - Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time for the length of the contract, and be available during opening hours- Effective Listening Summary9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go back to the office, hybrid mode) **First 3 days of training will be held in office, where you will be able to retrieve your equipmentStart date: May 24th, 2022Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "bilingual customer service representative - Automotive" :Jessica Yel Ozbek jessica.yelozbek@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Laval, Québec
    • Contract
    Does the automotive industry interests you? Are you a people's person? We are looking for bilingual customer service representatives who desire to work from home for a contract of 9 months with the possibility of extension! If you are looking for job stability, this offer is for you!You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice and insurance verification / claims according to pre-established criteria.9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go back to the office, hybrid mode) **First 3 days of training will be held in office, where you will be able to retrieve your equipmentStart date: May 24th, 2022#montrealjobs #customerservice #lavaljobs #remotework #workfromhome #hybridwork #customerservicejob #bilingualjobs #LAVALAdvantagesThe advantages of being a bilingual customer service representative are:- Offers the complete equipment for teleworking- Possibility of permanence and extension- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the bilingual customer service representative position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual (70% English calls) - Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time for the length of the contract, and be available during opening hours- Effective Listening Summary9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go bak to the office, hybrid mode) **First 3 days of training will be held in office, where you will be able to retrieve your equipmentStart date: May 24th, 2022Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "bilingual customer service representative - Automotive" :Stephanie Bouasria stephanie.bouasria@randstad.caJessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Does the automotive industry interests you? Are you a people's person? We are looking for bilingual customer service representatives who desire to work from home for a contract of 9 months with the possibility of extension! If you are looking for job stability, this offer is for you!You will be responsible for answering calls from policyholders of partner insurance companies and carrying out invoice and insurance verification / claims according to pre-established criteria.9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go back to the office, hybrid mode) **First 3 days of training will be held in office, where you will be able to retrieve your equipmentStart date: May 24th, 2022#montrealjobs #customerservice #lavaljobs #remotework #workfromhome #hybridwork #customerservicejob #bilingualjobs #LAVALAdvantagesThe advantages of being a bilingual customer service representative are:- Offers the complete equipment for teleworking- Possibility of permanence and extension- Be part of a team of 20 hardworking and motivated people- Flexible schedule - You can have a great first experience in the automotive field and customer service ResponsibilitiesThe tasks related to the bilingual customer service representative position are:- Respond to inquiries in relation to car glass claims;- Carry out the necessary steps for the management of claims through the portal- Verify invoicing - Provide a high quality service by assessing and responding to customer needs.- Fill in the online form to request a claim through the system QualificationsInterested in this position? See below the skills we are looking for: - Great communication skills, bilingual (70% English calls) - Have relevant experience in customer service- Have a strong interest in the automotive and insurance industry- TechSavvy- Be able to work full time for the length of the contract, and be available during opening hours- Effective Listening Summary9 month contract, possibility of extension and or permanencySalary: $18Work availability (you have to be available during all opening hours)Monday to Friday: 7am-9pm & Saturday from 8am-5pm Full time: 37.5 h per weekSchedules given 2-3 weeks in advanceLocation: work from home (until sanitary restrictions allow to go bak to the office, hybrid mode) **First 3 days of training will be held in office, where you will be able to retrieve your equipmentStart date: May 24th, 2022Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "bilingual customer service representative - Automotive" :Stephanie Bouasria stephanie.bouasria@randstad.caJessica Yel Ozbek jessica.yelozbek@randstad.caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Anjou, Québec
    • Contract
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 6th, 2022• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Account Services Specialists, to join our client, a well-known credit bureau, in Montreal. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 6th, 2022• Duration: 12-month contract • Location: Montreal• Work from home to begin with• Pay Rate: $20/hour• Hours: 8:00am to 5:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Account Services Specialist, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Handling the membership evaluation and pre-approval of prospective consumer customers• Credential new customers as per the established Boarding policies• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skills• MS Office• knowledge of CIS, FIN, CPS/CMS, AS400, DCAT, MAT a strong assetSummaryIf you are interested in the Account Services Specialist role in Montreal, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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