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69 jobs found in Saint-Jean-Baptiste, Québec - Page 1

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    • Vaudreuil-Dorion, Québec
    • Permanent
    Interested in working for a roaring e-commerce company that sells quality products and services? Are you a bilingual and dynamic person that is passionate about offering customer service over the phone, by email and chat? Well this job is for you! Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, Montreal, according to government regulations foreseen for 2022.Languages: English and French are requiredStart of employment: as soon as possibleSalary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) AdvantagesWhat are the advantages of working as an E-commerce bilingual customer service representative?- Commissions on appeals, you can hit 18-20$/hr - Working from the comfort of your home during the pandemic - Positive work culture- Be part of a dynamic team- Possibility of obtaining bonuses twice per year related to the call quality- Possibility of permanency ResponsibilitiesAs an E-commerce bilingual representative, you will be responsible for :- Determine customer needs.- Provide high-quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chats QualificationsTo provide exceptional service, here is what you will need as an E-commerce bilingual representative:- Bilingualism, English and French are required, Mandarin and Cantonese are an asset. - Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummarySalary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin and Cantonese are an asset.Start of employment: as soon as possibleAre you interested in the position? Send us your CV directly with the subject"Ecommerce- Customer service representative" We look forward to discussing this opportunity with you,KarenStephanie Sebastien stephanie.bouasria@randstad.ca sebastien.houle@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Interested in working for a roaring e-commerce company that sells quality products and services? Are you a bilingual and dynamic person that is passionate about offering customer service over the phone, by email and chat? Well this job is for you! Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, Montreal, according to government regulations foreseen for 2022.Languages: English and French are requiredStart of employment: as soon as possibleSalary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) AdvantagesWhat are the advantages of working as an E-commerce bilingual customer service representative?- Commissions on appeals, you can hit 18-20$/hr - Working from the comfort of your home during the pandemic - Positive work culture- Be part of a dynamic team- Possibility of obtaining bonuses twice per year related to the call quality- Possibility of permanency ResponsibilitiesAs an E-commerce bilingual representative, you will be responsible for :- Determine customer needs.- Provide high-quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chats QualificationsTo provide exceptional service, here is what you will need as an E-commerce bilingual representative:- Bilingualism, English and French are required, Mandarin and Cantonese are an asset. - Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummarySalary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin and Cantonese are an asset.Start of employment: as soon as possibleAre you interested in the position? Send us your CV directly with the subject"Ecommerce- Customer service representative" We look forward to discussing this opportunity with you,KarenStephanie Sebastien stephanie.bouasria@randstad.ca sebastien.houle@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vaudreuil-Dorion, Québec
    • Permanent
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person, and you are passionate about offering customer service over the phone, by email and chat? Well this job is for you!Salary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are requiredStart of employment: as soon as possibleAdvantagesWhat are the advantages of working as an E-commerce bilingual agent?- working from the comfort of your home during the pandemic - Positive work culture- Be part of a dynamic team- Commissions on appeals, you can hit 18-20$/hr - Possibility of obtaining bonuses twice per year related to the call qualityResponsibilitiesAs an E-commerce bilingual agent, you will be responsible for :- Determine customer needs.- Provide high-quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chats QualificationsTo provide exceptional service, here is what you will need as an E-commerce bilingual agent:- Bilingualism, English and French are required, Mandarin is an asset. - Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummarySalary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAre you interested in the position? Send us your CV directly with the subject"Ecommerce- Customer service agent" We look forward to discussing this opportunity with you,KarenStephanie Sebastien stephanie.bouasria@randstad.ca sebastien.houle@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person, and you are passionate about offering customer service over the phone, by email and chat? Well this job is for you!Salary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are requiredStart of employment: as soon as possibleAdvantagesWhat are the advantages of working as an E-commerce bilingual agent?- working from the comfort of your home during the pandemic - Positive work culture- Be part of a dynamic team- Commissions on appeals, you can hit 18-20$/hr - Possibility of obtaining bonuses twice per year related to the call qualityResponsibilitiesAs an E-commerce bilingual agent, you will be responsible for :- Determine customer needs.- Provide high-quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chats QualificationsTo provide exceptional service, here is what you will need as an E-commerce bilingual agent:- Bilingualism, English and French are required, Mandarin is an asset. - Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummarySalary: $16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAre you interested in the position? Send us your CV directly with the subject"Ecommerce- Customer service agent" We look forward to discussing this opportunity with you,KarenStephanie Sebastien stephanie.bouasria@randstad.ca sebastien.houle@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal Nord, Québec
    • Permanent
    • $40,000 per year
    Do you have a passion for customer service? Are you looking for an opportunity in the east end of the city of Montreal? Are you looking for a stable daytime schedule?Our client is one of the largest providers of equipment calibration, repair and maintenance services in the world, with locations in more than 20 countries.He is currently looking for a Customer Service Representative to join a dynamic and growing team.AdvantagesThe advantages offered by this position:- Permanent position in Montreal-North- Salary of $ 35K to $ 40k depending on experience- 40 hours / week (between 7 a.m. and 5 p.m.) from Monday to Friday.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Customer Service Representative will be to:- Respond to customer calls and emails.- Follow up on customer requests.- Prepare quotes and orders.- Manage and update customer data, ensuring that information is entered.- Manage your client portfolio which will be assigned to you.- Assist customers and always offer them the best solution for each situation.- All other related tasks to ensure the proper functioning of the departmentQualificationsThe qualifications required for this position:- At least 2 years in customer service- Strong communication skills (bilingual French and English - written and spoken)- A very good knowledge of Microsoft office (Excel, Outlook, Word)- Ability to solve problems and versatility- Team spiritSummaryThis position interests you, send us your application !!lea.murray@randstad.caThe use of the masculine gender is intended to lighten the text and make it easier to read.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Are you looking for an opportunity in the east end of the city of Montreal? Are you looking for a stable daytime schedule?Our client is one of the largest providers of equipment calibration, repair and maintenance services in the world, with locations in more than 20 countries.He is currently looking for a Customer Service Representative to join a dynamic and growing team.AdvantagesThe advantages offered by this position:- Permanent position in Montreal-North- Salary of $ 35K to $ 40k depending on experience- 40 hours / week (between 7 a.m. and 5 p.m.) from Monday to Friday.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Customer Service Representative will be to:- Respond to customer calls and emails.- Follow up on customer requests.- Prepare quotes and orders.- Manage and update customer data, ensuring that information is entered.- Manage your client portfolio which will be assigned to you.- Assist customers and always offer them the best solution for each situation.- All other related tasks to ensure the proper functioning of the departmentQualificationsThe qualifications required for this position:- At least 2 years in customer service- Strong communication skills (bilingual French and English - written and spoken)- A very good knowledge of Microsoft office (Excel, Outlook, Word)- Ability to solve problems and versatility- Team spiritSummaryThis position interests you, send us your application !!lea.murray@randstad.caThe use of the masculine gender is intended to lighten the text and make it easier to read.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Pointe-Claire, Québec
    • Permanent
    • $40,000 - $42,000 per year
    -Are you interested in the banking world?-Are you fluent in both French and English?-Do you have relevant customer service experience?-Are you a great communicator, and you like solving problems?If you answered ''yes'' to these questions, you HAVE to apply to this job opportunity.We are currently looking for Collections representatives in Quebec. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. -Position: Collections Representative-Location: Work from home-Hours of Operation: business operates Monday - Friday: 8am-9pm and Saturday: 8am-4pm (EST)-Full time-Start Date: February 21st-Training: 9 weeks training, done remotely (7 week training program, plus 2 weeks onboarding)Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution -Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work-Bonus programs-World Class Training Responsibilities- Inbound calls only (no emails, no e-chat)-Engage with clients in a friendly, helpful, and empathetic manner-Offer and resolve client financial concerns-Educate & provide advice to clients in order to meet their financial needs, while providing tailored short and long terms credit solutions-Cultivate and maintain relationships with partners -Transfer calls to appropriate departments as necessaryQualifications-Relevant customer service experience-Phone experience is an asset-Bilingual (English and French)-Good computer and keyboarding skills-Strong problem solving and analytical abilitiesSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Collections Representative".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    -Are you interested in the banking world?-Are you fluent in both French and English?-Do you have relevant customer service experience?-Are you a great communicator, and you like solving problems?If you answered ''yes'' to these questions, you HAVE to apply to this job opportunity.We are currently looking for Collections representatives in Quebec. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. -Position: Collections Representative-Location: Work from home-Hours of Operation: business operates Monday - Friday: 8am-9pm and Saturday: 8am-4pm (EST)-Full time-Start Date: February 21st-Training: 9 weeks training, done remotely (7 week training program, plus 2 weeks onboarding)Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution -Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work-Bonus programs-World Class Training Responsibilities- Inbound calls only (no emails, no e-chat)-Engage with clients in a friendly, helpful, and empathetic manner-Offer and resolve client financial concerns-Educate & provide advice to clients in order to meet their financial needs, while providing tailored short and long terms credit solutions-Cultivate and maintain relationships with partners -Transfer calls to appropriate departments as necessaryQualifications-Relevant customer service experience-Phone experience is an asset-Bilingual (English and French)-Good computer and keyboarding skills-Strong problem solving and analytical abilitiesSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Collections Representative".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Dorval, Québec
    • Permanent
    Description Location: Montreal, ON, Canada (Onsite) Salary: $16/hour Job type: Full-time or part-time The opportunity: Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Montreal  Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.  If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Experience Specialist at Toronto airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: • Conduct passenger check-in • Assist pre-boarding passengers and provide information on flight schedules and routes • Prepare and issue tickets and boarding passes Take a look at this video to find out more about the Customer Experience Specialist role: https://youtu.be/aTKy5mJ3fdE Your benefits: As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one • Choose how you'd work with us. We have both full-time and part-time opportunities available• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family • Training and development tools to help unlock your full potential.   Qualifications Skills and experience required • Fully vaccinated against COVID-19 • Availability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program  • Availability to work in shifts • Previous customer service experience  • Excellent communication and teamwork skills • Proven problem resolution skills and the ability to effectively multi-task • The ability to work within strict timelines in order to maintain on-time departures • Eligible to work in Canada • Pass security clearance and obtain the Transport Canada security card • Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages. Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. 
    Description Location: Montreal, ON, Canada (Onsite) Salary: $16/hour Job type: Full-time or part-time The opportunity: Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Montreal  Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.  If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Experience Specialist at Toronto airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: • Conduct passenger check-in • Assist pre-boarding passengers and provide information on flight schedules and routes • Prepare and issue tickets and boarding passes Take a look at this video to find out more about the Customer Experience Specialist role: https://youtu.be/aTKy5mJ3fdE Your benefits: As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one • Choose how you'd work with us. We have both full-time and part-time opportunities available• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family • Training and development tools to help unlock your full potential.   Qualifications Skills and experience required • Fully vaccinated against COVID-19 • Availability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program  • Availability to work in shifts • Previous customer service experience  • Excellent communication and teamwork skills • Proven problem resolution skills and the ability to effectively multi-task • The ability to work within strict timelines in order to maintain on-time departures • Eligible to work in Canada • Pass security clearance and obtain the Transport Canada security card • Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages. Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. 
    • Dorval, Québec
    • Permanent
    Description Location: Montreal, QB, Canada (Onsite) Salary: $16/hour Job type: Full-time The opportunity: Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in Montreal. This position is vitally important to our continued success as you will often be a customer’s first point of contact. So creating a great first impression will be down to you. Are you up for the challenge? If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also: • Be a knowledgeable source of information regarding flights, fares, destinations, and special offers • Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings • Ensure customer satisfaction by providing timely resolutions to customer inquiries. Take a look at this video to find out more about the Customer Sales and Service Agent role: https://youtu.be/aTKy5mJ3fdE Your benefits: As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family • Training and development tools to help unlock your full potential   Qualifications Skills and experience required This role is vital for our client’s satisfaction. Therefore we have a number of key criteria to ensure your success: • Fully vaccinated against COVID-19 • High school diploma or equivalent • Be available to attend and successfully pass an eight (8) week full-time paid training program  • Availability to work in shifts • Ability to find creative solutions to complex customer situations • An effective multi-tasker who can work independently with a minimum of supervision • Eligible to work in CanadaPreferred competencies • Customer service experience within a Call Centre environment • Previous travel industry experience • Working knowledge of computer applications and the internet • Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages. Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and  rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. 
    Description Location: Montreal, QB, Canada (Onsite) Salary: $16/hour Job type: Full-time The opportunity: Right now, Air Canada is looking for Customer Sales and Service Agents to join our Contact Centre team in Montreal. This position is vitally important to our continued success as you will often be a customer’s first point of contact. So creating a great first impression will be down to you. Are you up for the challenge? If you love working with people and take pride in delivering memorable customer service, then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. You will also: • Be a knowledgeable source of information regarding flights, fares, destinations, and special offers • Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings • Ensure customer satisfaction by providing timely resolutions to customer inquiries. Take a look at this video to find out more about the Customer Sales and Service Agent role: https://youtu.be/aTKy5mJ3fdE Your benefits: As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family • Training and development tools to help unlock your full potential   Qualifications Skills and experience required This role is vital for our client’s satisfaction. Therefore we have a number of key criteria to ensure your success: • Fully vaccinated against COVID-19 • High school diploma or equivalent • Be available to attend and successfully pass an eight (8) week full-time paid training program  • Availability to work in shifts • Ability to find creative solutions to complex customer situations • An effective multi-tasker who can work independently with a minimum of supervision • Eligible to work in CanadaPreferred competencies • Customer service experience within a Call Centre environment • Previous travel industry experience • Working knowledge of computer applications and the internet • Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages. Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusion: Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and  rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. 
    • Châteauguay, Québec
    • Permanent
    • $40,000 - $42,000 per year
    -Are you interested in the banking world?-Are you fluent in both French and English?-Do you have relevant customer service experience?-Are you a great communicator, and you like solving problems?If you answered ''yes'' to these questions, you HAVE to apply to this job opportunity.We are currently looking for customer service representatives to work in the fraud department. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. -Position: Customer Service Agent - Fraud -Location: Work from home (must be located in Quebec)-Hours of Operation: business operates Monday - Sunday, between the hours of 7 AM - midnight (overnight workers are welcome as well)-Full time-Start Date: February 14th-Training: 8 weeks world class training, done remotely (6 weeks of theory + 2 weeks on the phone)Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution -Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work-Bonus + incentive programs Responsibilities- Inbound calls only -Engage with clients in a friendly, helpful, and empathetic manner-Solve and prevent problems relating to fraud situations-Educate, provide advice to clients, and ensure their security needs are met-Cultivate and maintain relationships with partners -Transfer calls to appropriate departments as necessaryQualifications-Relevant customer service experience-Phone experience is an asset-Bilingual (English and French)-Good computer and keyboarding skills-Strong problem solving and analytical abilitiesSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Customer Service Agent - Fraud".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    -Are you interested in the banking world?-Are you fluent in both French and English?-Do you have relevant customer service experience?-Are you a great communicator, and you like solving problems?If you answered ''yes'' to these questions, you HAVE to apply to this job opportunity.We are currently looking for customer service representatives to work in the fraud department. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. -Position: Customer Service Agent - Fraud -Location: Work from home (must be located in Quebec)-Hours of Operation: business operates Monday - Sunday, between the hours of 7 AM - midnight (overnight workers are welcome as well)-Full time-Start Date: February 14th-Training: 8 weeks world class training, done remotely (6 weeks of theory + 2 weeks on the phone)Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution -Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work-Bonus + incentive programs Responsibilities- Inbound calls only -Engage with clients in a friendly, helpful, and empathetic manner-Solve and prevent problems relating to fraud situations-Educate, provide advice to clients, and ensure their security needs are met-Cultivate and maintain relationships with partners -Transfer calls to appropriate departments as necessaryQualifications-Relevant customer service experience-Phone experience is an asset-Bilingual (English and French)-Good computer and keyboarding skills-Strong problem solving and analytical abilitiesSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Customer Service Agent - Fraud".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $18.50 per hour
    What could be better than finding best position for you!!If you are fed up with short time contacts, and searching PERMANENT position with CAREER advancements , apply now ! We are hiring FULL TIME Bilingual Customer Service Representatives for MEDICAL EMERGENCY Call Centre with DAY and NIGHT option !Emergency Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. - $ 18.50 -> 3-11 pm shift- WORK FROM HOME- 3 weeks vacation per year from the start- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.Send your UPDATED Resume with Subject (Medical Customer Service) : jessica.yelozbek@randstad.ca5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday from 3pm - 11pm ONLY FULL TIME : 37.5 h / week Start of employment: February 7th Note : THIS POSTIION requires candidates for FULL TIME and LONG TERM (not part time option )#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #monitoringagent #permanentjob #nightjob #nightshft #permanent #customerservice #medical #emergency #monitoring Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.Summary- $ 18.50 -> 3-11 pm shiftYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: February 7thAre you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    What could be better than finding best position for you!!If you are fed up with short time contacts, and searching PERMANENT position with CAREER advancements , apply now ! We are hiring FULL TIME Bilingual Customer Service Representatives for MEDICAL EMERGENCY Call Centre with DAY and NIGHT option !Emergency Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. - $ 18.50 -> 3-11 pm shift- WORK FROM HOME- 3 weeks vacation per year from the start- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.Send your UPDATED Resume with Subject (Medical Customer Service) : jessica.yelozbek@randstad.ca5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday from 3pm - 11pm ONLY FULL TIME : 37.5 h / week Start of employment: February 7th Note : THIS POSTIION requires candidates for FULL TIME and LONG TERM (not part time option )#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #monitoringagent #permanentjob #nightjob #nightshft #permanent #customerservice #medical #emergency #monitoring Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.Summary- $ 18.50 -> 3-11 pm shiftYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: February 7thAre you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $18.50 per hour
    Randstad is hiring Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. Salary: $ 17.50 / hour5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday from 9 am-5 pm OR 3pm - 11pm Full-time position: 37.5 h / week Place of work: Work in the comfort of your home Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: January 10th #workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: January 10thAre you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is hiring Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. Salary: $ 17.50 / hour5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday from 9 am-5 pm OR 3pm - 11pm Full-time position: 37.5 h / week Place of work: Work in the comfort of your home Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: January 10th #workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: January 10thAre you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $20.51 per hour
    Are you looking for an opportunity to test your communication and negotiation skills? Your task will be to ensure the retention of customers who are thinking about canceling their service, using different customer loyalty and retention techniques, and using your strong persuasion and SALES skills !!!Salary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 6:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: As soon as possible #workfromhome #jobalert #salesrepresentative #retention #loyaltyagent #remotesalesrepresentative Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Retain customers who are considering cancelling their service- Meet retention objective by using strong persuasion and customer service skills- Timely follow-up on retention voice mails, emails and retention letters same business day to address customer’s request for cancelling service- Maintain product knowledge - Obtain all pertinent customer information and process all required documentation, to ensure accuracy at the same time providing an excellent customer experienceQualifications- Must be fluent in French and English (verbal and written) - Demonstrated record of strong persuasion skills- Excellent verbal and written communication skills to communicate patiently, courteously, and professionally with our customers - Ability to plan, organize and establish priorities to meet goals and achieve results- Ability to work in a fast-paced customer sensitive environment- Driven, self-motivated and competitive- Result-oriented with a “go-getter” personality- Excellent rapport building telephone communication and negotiating skills- Strong organization, time management skills, and attention to detail- Ability to multi task – e.g. listen, talk and type- Team player and able to work autonomously- Technical Skills – Microsoft Office – Word, Excel, Outlook, with ability to navigate multiple applications SummarySalary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 8:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: As soon as possible Are you interested in the position?- Send us your CV directly with the subject "Customer service representative - bilingual - Retention"Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to test your communication and negotiation skills? Your task will be to ensure the retention of customers who are thinking about canceling their service, using different customer loyalty and retention techniques, and using your strong persuasion and SALES skills !!!Salary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 6:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: As soon as possible #workfromhome #jobalert #salesrepresentative #retention #loyaltyagent #remotesalesrepresentative Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Retain customers who are considering cancelling their service- Meet retention objective by using strong persuasion and customer service skills- Timely follow-up on retention voice mails, emails and retention letters same business day to address customer’s request for cancelling service- Maintain product knowledge - Obtain all pertinent customer information and process all required documentation, to ensure accuracy at the same time providing an excellent customer experienceQualifications- Must be fluent in French and English (verbal and written) - Demonstrated record of strong persuasion skills- Excellent verbal and written communication skills to communicate patiently, courteously, and professionally with our customers - Ability to plan, organize and establish priorities to meet goals and achieve results- Ability to work in a fast-paced customer sensitive environment- Driven, self-motivated and competitive- Result-oriented with a “go-getter” personality- Excellent rapport building telephone communication and negotiating skills- Strong organization, time management skills, and attention to detail- Ability to multi task – e.g. listen, talk and type- Team player and able to work autonomously- Technical Skills – Microsoft Office – Word, Excel, Outlook, with ability to navigate multiple applications SummarySalary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 8:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: As soon as possible Are you interested in the position?- Send us your CV directly with the subject "Customer service representative - bilingual - Retention"Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $19.50 per hour
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!We are looking for bilingual Customer Service Representatives ready to join a medical and technology company in the new year ahead. Your main task will be to answer customer calls and provide remote assistance. Salary: $ 19.50 / houryou must be available to work from : Monday to Sunday from 9am to 11pm schedule given in advanceLocation: Work from the comfort of your home until it is safe to return to the Montreal office Training: Remote Monday to Friday, 9 a.m. to 5 p.m., for 3 -4 weeks.Start of employment: January 17th 2022 AdvantagesWhy would you want this opportunity as a Customer Service Representative?- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a Customer Service Representative, in the insurance field, you will be responsible to: - Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Fluent in ENGLISH and FRENCH - 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / houryou must be available to work from : Monday to Sunday from 9am to 11pm schedule given in advanceLocation: Work from the comfort of your home until it is safe to return to the Montreal office Training: Remote Monday to Friday, 9 a.m. to 5 p.m., for 3 -4 weeks.Start of employment: January 17th 2022 Can you imagine working for this company in the medical field ? Apply directly here or write to us with subject " Bilingual Customer Service Representative - medical "stephanie.bouasria@randstad.cajessica.yelozbek@randstad..caflorence.lefebvre@randstad.caSebastien.Houle@randstad.caWe look forward to discussing this opportunity with you, Stephanie, Jessica, Florence, Karen, Sébastien Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!We are looking for bilingual Customer Service Representatives ready to join a medical and technology company in the new year ahead. Your main task will be to answer customer calls and provide remote assistance. Salary: $ 19.50 / houryou must be available to work from : Monday to Sunday from 9am to 11pm schedule given in advanceLocation: Work from the comfort of your home until it is safe to return to the Montreal office Training: Remote Monday to Friday, 9 a.m. to 5 p.m., for 3 -4 weeks.Start of employment: January 17th 2022 AdvantagesWhy would you want this opportunity as a Customer Service Representative?- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a Customer Service Representative, in the insurance field, you will be responsible to: - Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Fluent in ENGLISH and FRENCH - 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / houryou must be available to work from : Monday to Sunday from 9am to 11pm schedule given in advanceLocation: Work from the comfort of your home until it is safe to return to the Montreal office Training: Remote Monday to Friday, 9 a.m. to 5 p.m., for 3 -4 weeks.Start of employment: January 17th 2022 Can you imagine working for this company in the medical field ? Apply directly here or write to us with subject " Bilingual Customer Service Representative - medical "stephanie.bouasria@randstad.cajessica.yelozbek@randstad..caflorence.lefebvre@randstad.caSebastien.Houle@randstad.caWe look forward to discussing this opportunity with you, Stephanie, Jessica, Florence, Karen, Sébastien Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $20.50 per hour
    What could be better than finding best position for you!!If you are fed up with short time contacts, and searching PERMANENT position with CAREER advancements , apply now ! We are hiring FULL TIME Bilingual Customer Service Representatives for MEDICAL EMERGENCY Call Centre with DAY and NIGHT option !Emergency Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. - $ 20.50 -> 11 pm - 7 am shift -Night Shift - WORK FROM HOME- 3 weeks vacation per year from the start- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.Send your UPDATED Resume with Subject (Medical Customer Service) : jessica.yelozbek@randstad.ca5 days / 8 Hours Weekly Schedule Shifts could be Monday to SundayONLY FULL TIME : 37.5 h / week Start of employment: February 7th Note : THIS POSTIION requires candidates for FULL TIME and LONG TERM (not part time option )#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #monitoringagent #permanentjob #nightjob #nightshft #permanent #customerservice #medical #emergency #monitoring Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.Summary- $ 20.50 -> 11 pm - 7 am shift -Night Shift You must be available to work from Monday to SundayFull time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: February 7thAre you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    What could be better than finding best position for you!!If you are fed up with short time contacts, and searching PERMANENT position with CAREER advancements , apply now ! We are hiring FULL TIME Bilingual Customer Service Representatives for MEDICAL EMERGENCY Call Centre with DAY and NIGHT option !Emergency Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. - $ 20.50 -> 11 pm - 7 am shift -Night Shift - WORK FROM HOME- 3 weeks vacation per year from the start- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.Send your UPDATED Resume with Subject (Medical Customer Service) : jessica.yelozbek@randstad.ca5 days / 8 Hours Weekly Schedule Shifts could be Monday to SundayONLY FULL TIME : 37.5 h / week Start of employment: February 7th Note : THIS POSTIION requires candidates for FULL TIME and LONG TERM (not part time option )#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiring #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #monitoringagent #permanentjob #nightjob #nightshft #permanent #customerservice #medical #emergency #monitoring Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.Summary- $ 20.50 -> 11 pm - 7 am shift -Night Shift You must be available to work from Monday to SundayFull time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: February 7thAre you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you, Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $20.51 per hour
    Are you looking for an opportunity to test your communication and negotiation skills? Your task will be to ensure the retention of customers who are thinking about canceling their service, using different customer loyalty and retention techniques, and using your strong persuasion and SALES skills !!!Salary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 6:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: As soon as possible #workfromhome #jobalert #salesrepresentative #retention #loyaltyagent #remotesalesrepresentative Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Retain customers who are considering cancelling their service- Meet retention objective by using strong persuasion and customer service skills- Timely follow-up on retention voice mails, emails and retention letters same business day to address customer’s request for cancelling service- Maintain product knowledge - Obtain all pertinent customer information and process all required documentation, to ensure accuracy at the same time providing an excellent customer experienceQualifications- Must be fluent in French and English (verbal and written) - Demonstrated record of strong persuasion skills- Excellent verbal and written communication skills to communicate patiently, courteously, and professionally with our customers - Ability to plan, organize and establish priorities to meet goals and achieve results- Ability to work in a fast-paced customer sensitive environment- Driven, self-motivated and competitive- Result-oriented with a “go-getter” personality- Excellent rapport building telephone communication and negotiating skills- Strong organization, time management skills, and attention to detail- Ability to multi task – e.g. listen, talk and type- Team player and able to work autonomously- Technical Skills – Microsoft Office – Word, Excel, Outlook, with ability to navigate multiple applications SummarySalary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 8:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: As soon as possible Are you interested in the position?- Send us your CV directly with the subject "Customer service representative - bilingual - Retention"Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to test your communication and negotiation skills? Your task will be to ensure the retention of customers who are thinking about canceling their service, using different customer loyalty and retention techniques, and using your strong persuasion and SALES skills !!!Salary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 6:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: As soon as possible #workfromhome #jobalert #salesrepresentative #retention #loyaltyagent #remotesalesrepresentative Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilities- Retain customers who are considering cancelling their service- Meet retention objective by using strong persuasion and customer service skills- Timely follow-up on retention voice mails, emails and retention letters same business day to address customer’s request for cancelling service- Maintain product knowledge - Obtain all pertinent customer information and process all required documentation, to ensure accuracy at the same time providing an excellent customer experienceQualifications- Must be fluent in French and English (verbal and written) - Demonstrated record of strong persuasion skills- Excellent verbal and written communication skills to communicate patiently, courteously, and professionally with our customers - Ability to plan, organize and establish priorities to meet goals and achieve results- Ability to work in a fast-paced customer sensitive environment- Driven, self-motivated and competitive- Result-oriented with a “go-getter” personality- Excellent rapport building telephone communication and negotiating skills- Strong organization, time management skills, and attention to detail- Ability to multi task – e.g. listen, talk and type- Team player and able to work autonomously- Technical Skills – Microsoft Office – Word, Excel, Outlook, with ability to navigate multiple applications SummarySalary: $ 40,000 + up to 15% bonus based on monthly performanceWorking hours: You will be expected to work flexible hours for a period of 8 consecutive hours (5 days / week) between 8:00 a.m. and 8:00 p.m., Monday to Friday. - Full Time (37.5h)Workplace: Work from the comfort of your home until it is safe to return to our Ville Saint-Laurent officesTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for two to four weeks.Start of employment: As soon as possible Are you interested in the position?- Send us your CV directly with the subject "Customer service representative - bilingual - Retention"Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caWe look forward to discussing this opportunity with you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $18.50 per hour
    What could be better than finding REMOTE, FULL TIME, PERMANENT position for you!!Apply from New Brunswick (Bathurst), Sudbury Ontario, North Bay, Ontario , Winnipeg , Manitoba !If you are fed up with short time contacts, and searching PERMANENT position with CAREER advancements , apply now ! Emergency Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. (No Part time Option ! )- $ 18.50 -> 3-11 pm shift- WORK FROM HOME- 3 weeks vacation per year from the start- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.Send your UPDATED Resume with Subject (Medical Customer Service) : jessica.yelozbek@randstad.ca5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday from 3pm - 11pm ONLY FULL TIME : 37.5 h / week Start of employment: February 7th Note : THIS POSTIION requires candidates for FULL TIME and LONG TERM (not part time option )#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #medical #manitobajobs #winnipegjobs #NB #Sudburyjobs #remotework #remotejob Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive BENEFITS program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Fluently BILINGUAL in ENGLISH and FRENCH (required )- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.Summary- $ 18.50 -> 3-11 pm shiftYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: February 7thAre you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    What could be better than finding REMOTE, FULL TIME, PERMANENT position for you!!Apply from New Brunswick (Bathurst), Sudbury Ontario, North Bay, Ontario , Winnipeg , Manitoba !If you are fed up with short time contacts, and searching PERMANENT position with CAREER advancements , apply now ! Emergency Customer Service Representatives who are fluent in both ENGLISH and FRENCH, motivated to help people that have an EMERGENCY condition, and assess the needs of our subscribers in urgent or non-urgent situations. (No Part time Option ! )- $ 18.50 -> 3-11 pm shift- WORK FROM HOME- 3 weeks vacation per year from the start- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.Send your UPDATED Resume with Subject (Medical Customer Service) : jessica.yelozbek@randstad.ca5 days / 8 Hours Weekly Schedule Shifts could be Monday to Sunday from 3pm - 11pm ONLY FULL TIME : 37.5 h / week Start of employment: February 7th Note : THIS POSTIION requires candidates for FULL TIME and LONG TERM (not part time option )#workfromhome #jobeopening #montrealjojbs #quebecjobs #hiringnow #Randstad #remote #WFH #workfromhome #customer #service #remote #medical #manitobajobs #winnipegjobs #NB #Sudburyjobs #remotework #remotejob Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive BENEFITS program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Fluently BILINGUAL in ENGLISH and FRENCH (required )- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.Summary- $ 18.50 -> 3-11 pm shiftYou must be available to work from Monday to Sunday from 3pm - 11pm Full time position: 37.5 h / week Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent offices Training: Remote Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for 3 weeks.Start of employment: February 7thAre you interested in the position?- Send us your CV with the subject “Bilingual Agent - PRA”Jessica Yel Ozbek jessica.yelozbek@randstad..caKaren Leiton karen.leiton@randstad.caFlorence Lefebvre florence.lefebvre@randstad.caStephanie Bouasria stephanie.bouasria@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? You are empathetic and would like to help people over the phone?In this role: you will contact customers and troubleshoot equipment issues and/or offer replacement.Salary: $ 17.50/ hourSchedule: Monday to Friday Between 9AM and 9PM ET.Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesStart of employment: End of January3-month contract with possibility of extension or permanencyAdvantages- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a Bilingual Call Center Agent - Tech Support, you are responsible for:- Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.- Performs, as a skilled worker, a number of Customer Service support tasks.- Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities.- Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it.- Completes work with a limited degree of supervision.QualificationsTo be successful in this role as a Bilingual Call Center Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;SummarySalary: $ 17.5 / hourSchedule: Monday to Friday Between 9AM and 9PM ET.Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesStart of employment: End of January3-month contract with possibility of extension or permanencyAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, florence.lefebvre@randstad.ca, stephanie.bouasria@randstad.ca or jessica.yelozbek@randstad.ca with the subject “Bilingual Agent - Tech Support”- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Florence, Stephanie and JessicaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? You are empathetic and would like to help people over the phone?In this role: you will contact customers and troubleshoot equipment issues and/or offer replacement.Salary: $ 17.50/ hourSchedule: Monday to Friday Between 9AM and 9PM ET.Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesStart of employment: End of January3-month contract with possibility of extension or permanencyAdvantages- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a Bilingual Call Center Agent - Tech Support, you are responsible for:- Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.- Performs, as a skilled worker, a number of Customer Service support tasks.- Determines, based upon professional knowledge, HOW best to approach the task and how to solve abnormalities.- Analyses abnormalities that occur within own working area and reasons, based upon professional knowledge and insights, where the cause lies and remedies it.- Completes work with a limited degree of supervision.QualificationsTo be successful in this role as a Bilingual Call Center Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;SummarySalary: $ 17.5 / hourSchedule: Monday to Friday Between 9AM and 9PM ET.Place of work: Work in the comfort of your home until it is safe to return to our Ville Saint-Laurent officesStart of employment: End of January3-month contract with possibility of extension or permanencyAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, florence.lefebvre@randstad.ca, stephanie.bouasria@randstad.ca or jessica.yelozbek@randstad.ca with the subject “Bilingual Agent - Tech Support”- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Florence, Stephanie and JessicaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $18.00 per hour
    Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 18$ CAD per hour Bilingualism: French and English are a must Work Schedule: Monday to Friday 800am -8:00pm Advantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - outbound calls to subscribers, to follow-up on equipment mail out and orders.- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: 18$ CAD per hour Bilingualism: French and English are a must Work Schedule: Friday 800am -8:00pm Are you interested in the position?- Send us your CV directly to jessica.yelozbek@randstad.ca with the subject "Data Quality Associate"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to deliver analytical skills, personalized and professional customer service critical to peoples' safety? Well this is the position for you!Location: Work from homeHourly Rate: 18$ CAD per hour Bilingualism: French and English are a must Work Schedule: Monday to Friday 800am -8:00pm Advantages- Working from home- Career advancement opportunities that support work-life balance, health & wellness and provide continuous learning. - Being a valued member of a team- Team oriented & Friendly Environment- Working Overtime is offeredResponsibilitiesAs a Bilingual Data Quality Associate you are responsible for:- Entering appropriate data - outbound calls to subscribers, to follow-up on equipment mail out and orders.- Meeting daily performance targets- Completing daily tasksQualificationsTo succeed in this role as a Bilingual Data Quality Associate, you should have the following skills and experience:- Oral and written skills- Details Orientation- Knowledge of Windows applications and customer database systems- Being Fluent in French and English (verbal and written)- Ability to work independentlySummaryLocation: Work from homeHourly Rate: 18$ CAD per hour Bilingualism: French and English are a must Work Schedule: Friday 800am -8:00pm Are you interested in the position?- Send us your CV directly to jessica.yelozbek@randstad.ca with the subject "Data Quality Associate"- Apply directly on Randstad.caWe look forward to discussing this opportunity with you,Sefika, Ali, Karen, FlorenceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Saint-Laurent, Québec
    • Permanent
    • $40,000 - $45,000 per year
    Are you passionate about customer service and problem solving? You are bilingual and would like to start a new position quickly in the West Island? Are you passionate about the automotive industry? We have the perfect position for you. Working in the automotive field, this company has activities all over Canada and is constantly growing. We are looking for a customer service representative to meet the high demand.AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Full benefits package- Vacation time in your first year- Being part of a stable and growing company- Activities paid by the company (BBQ, Pizza) - Have a dynamic and friendly team - Have discounts on all products ResponsibilitiesReporting to the Department Manager, here are some of the tasks you will have to perform for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada are answered- Answer all customer questions- Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate certain business opportunities - Work closely with the manager and team members - Other related tasks in customer service QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be perfectly bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about customer service and problem solving? You are bilingual and would like to start a new position quickly in the West Island? Are you passionate about the automotive industry? We have the perfect position for you. Working in the automotive field, this company has activities all over Canada and is constantly growing. We are looking for a customer service representative to meet the high demand.AdvantagesHere are some of the benefits you can expect to receive for this Customer Service Advisor position in Pointe Claire: - Competitive salary - Free parking- Full benefits package- Vacation time in your first year- Being part of a stable and growing company- Activities paid by the company (BBQ, Pizza) - Have a dynamic and friendly team - Have discounts on all products ResponsibilitiesReporting to the Department Manager, here are some of the tasks you will have to perform for this permanent position located in Pointe Claire: - Ensure that a large flow of incoming calls from different dealerships in Canada are answered- Answer all customer questions- Accompany members in their use of the service and find the right products for their needs- Create quotes on demand- Establish the link between members and suppliers- Evaluate certain business opportunities - Work closely with the manager and team members - Other related tasks in customer service QualificationsYou have the qualifications required for this permanent position of Customer Service Advisor: - Be perfectly bilingual in both French and English - Good telephone manner, good interpersonal skills and good customer service - Have good time management, be well organized and be a proactive person - 5 years of experience in customer service / sales (call center) / experience in the automotive or parts industry is a great asset - Be comfortable with the office suite and computer toolsSummaryIf you are interested in this position, please call us at 514-350-1006 or send us an email at amelie.laprise@randstad.caIf you know of anyone who might be interested in this position, please feel free to share it.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montreal, Québec
    • Permanent
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week. If you feel you are a match, we have an exciting job for you! We offer a competitive starting salary of $16.00/hr with a comprehensive benefits package:Medical and dental insurance;Pension plan. What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week. If you feel you are a match, we have an exciting job for you! We offer a competitive starting salary of $16.00/hr with a comprehensive benefits package:Medical and dental insurance;Pension plan. What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted.
    • Montréal, Québec
    • Permanent
    • $16 per year
    Are you a student looking for full-time or part-time work? You are bilingual ? We are looking for several customer service agents in the roadside assistance field. As an agent, you will be the first point of contact with insured customers. Assistance calls may include towing, battery boosts, flat tire changes, gas deliveries, door unlocks, etc.Your task will be to provide excellent customer service by listening to customers and helping them. You will be responsible for organizing assistance to solve their problem, no matter how unexpected the customer may be.Roadside Assistance AgentPermanent position - full time (possibility of part time, 3 days / 22.5 hours)Location: Telecommuting until further notice (Downtown near McGill metro)Schedule: Weekday & weekend shifts (8am to 10pm)Start date: January 12, 2022AdvantagesBenefits offered: -Permanent position (salary 16$ per hour)-Flexible schedule -Accessible by public transportation - Metro Mcgill (currently telecommuting)-3 weeks of vacation -Paid training-Pension fund-Day off on your birthday, flexible schedule for students ResponsibilitiesDaily duties will include: -Answer calls and provide good customer service. -assist customers -Request customer and vehicle information, identify the problem, research the customer's location -Implement assistance solutions -create a file, take the necessary notes in the computer systemQualificationsSkills sought: - 2 years experience in customer service on the telephone- Bilingual (English, French)- Be able to travel close to the McGill Metro- Be a team player - Be available Monday to Sunday for a schedule that can vary between 8am and 10pmSummaryIf you are interested in this position, please send us your updated resume to maxime.hilaire@randstad.ca We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a student looking for full-time or part-time work? You are bilingual ? We are looking for several customer service agents in the roadside assistance field. As an agent, you will be the first point of contact with insured customers. Assistance calls may include towing, battery boosts, flat tire changes, gas deliveries, door unlocks, etc.Your task will be to provide excellent customer service by listening to customers and helping them. You will be responsible for organizing assistance to solve their problem, no matter how unexpected the customer may be.Roadside Assistance AgentPermanent position - full time (possibility of part time, 3 days / 22.5 hours)Location: Telecommuting until further notice (Downtown near McGill metro)Schedule: Weekday & weekend shifts (8am to 10pm)Start date: January 12, 2022AdvantagesBenefits offered: -Permanent position (salary 16$ per hour)-Flexible schedule -Accessible by public transportation - Metro Mcgill (currently telecommuting)-3 weeks of vacation -Paid training-Pension fund-Day off on your birthday, flexible schedule for students ResponsibilitiesDaily duties will include: -Answer calls and provide good customer service. -assist customers -Request customer and vehicle information, identify the problem, research the customer's location -Implement assistance solutions -create a file, take the necessary notes in the computer systemQualificationsSkills sought: - 2 years experience in customer service on the telephone- Bilingual (English, French)- Be able to travel close to the McGill Metro- Be a team player - Be available Monday to Sunday for a schedule that can vary between 8am and 10pmSummaryIf you are interested in this position, please send us your updated resume to maxime.hilaire@randstad.ca We look forward to meeting you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    • $15.61 per hour
    Now hiring PART TIME or FULL TIME - Make your own schedule as a Customer Service Representative and WORK FROM HOME !!Be a part of Fundraising team and make a difference with your contributions by connecting the Donors! This is an outbound calling role to existing Donors ! At the same time, you'll get to make a real difference at the same time! You will be familiar with Fundraising SCRIPTS for COLD CALLING the existing Donators with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! FLUENCY level ENGLISH is required !- $15.61 base salary + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! Shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -START DATE : January 18th #workfromhome #customerservice #remotejob #fundraising Advantages - Flexible Schedule - You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donators - Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + additional amounts for incentives Qualifications- Fluently in English - No experience required- Must be Available to work shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week - Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSummary- $15.61 base salary + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home -START DATE : January 18th Do you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"Jessica (Sefika) jessica.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Now hiring PART TIME or FULL TIME - Make your own schedule as a Customer Service Representative and WORK FROM HOME !!Be a part of Fundraising team and make a difference with your contributions by connecting the Donors! This is an outbound calling role to existing Donors ! At the same time, you'll get to make a real difference at the same time! You will be familiar with Fundraising SCRIPTS for COLD CALLING the existing Donators with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! FLUENCY level ENGLISH is required !- $15.61 base salary + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! Shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -START DATE : January 18th #workfromhome #customerservice #remotejob #fundraising Advantages - Flexible Schedule - You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donators - Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + additional amounts for incentives Qualifications- Fluently in English - No experience required- Must be Available to work shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week - Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSummary- $15.61 base salary + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home -START DATE : January 18th Do you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"Jessica (Sefika) jessica.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montreal, Québec
    • Permanent
    • $40,000 - $42,000 per year
    If you answer ''yes'' to the following questions, you HAVE to apply on this job opportunity.- Are you interested in the banking world?- Are you fluent in both French and English?- Do you have relevant customer service, phone, and call center experience?- Are you a great communicator and a people person?Our client is currently looking for customer service representatives who will work in their advice centre. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. - Position: Customer Service Representative- Location: Work from home (will eventually go back to office in Montreal)- Hours of Operation: business operates Monday - Sunday, between the hours of 6 AM - midnight - Full time- Start Date: February 15th- Training: 9 weeks training, done remotely (6 weeks of theory + 3 weeks on the phone)Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution - Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work- Bonus programs Responsibilities- Inbound calls- Engage with clients in a friendly, helpful, and empathetic manner- Provide banking services and information such as account balance, balance transfers, credit card inquiries/limit increases/applications, etc. - Educate, provide advice to clients, and ensure they are taken care of by the appropriate department if applicable.Qualifications- Relevant customer service experience (6 months min.)- Phone experience is an asset- Call center experience is an asset- BILINGUAL- Good computer and keyboarding skills- Being able to take a high volume of calls (60-80 calls a day per day)- Great multitaskerSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Customer Service Representative".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    If you answer ''yes'' to the following questions, you HAVE to apply on this job opportunity.- Are you interested in the banking world?- Are you fluent in both French and English?- Do you have relevant customer service, phone, and call center experience?- Are you a great communicator and a people person?Our client is currently looking for customer service representatives who will work in their advice centre. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. - Position: Customer Service Representative- Location: Work from home (will eventually go back to office in Montreal)- Hours of Operation: business operates Monday - Sunday, between the hours of 6 AM - midnight - Full time- Start Date: February 15th- Training: 9 weeks training, done remotely (6 weeks of theory + 3 weeks on the phone)Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution - Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work- Bonus programs Responsibilities- Inbound calls- Engage with clients in a friendly, helpful, and empathetic manner- Provide banking services and information such as account balance, balance transfers, credit card inquiries/limit increases/applications, etc. - Educate, provide advice to clients, and ensure they are taken care of by the appropriate department if applicable.Qualifications- Relevant customer service experience (6 months min.)- Phone experience is an asset- Call center experience is an asset- BILINGUAL- Good computer and keyboarding skills- Being able to take a high volume of calls (60-80 calls a day per day)- Great multitaskerSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to tina.aramouni@randstad.ca and add the subject line: "Customer Service Representative".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    • $22.00 per hour
    This is a great opportunity as a Dispatcher in the Customer Care and operations and monitoring Centre. You will be handling all the inquiries, coordinating and distributing day-to-day operations of the Security Department. - You must be available to work from Monday to Sunday from 7:00 am to 7:00 am Semaine 1 : 4 jours de 12 heures Semaine 2 : 3 jours de 12 heures Full-time office position with a 12-hour shift schedule, varying from day, evening, night and weekend. - schedule given 4 weeks in advance - Salary: 22$/hr. + 1$ night premium- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Advantages- Nice working environment- Great experience to add to your CV- Competitive salary and possibility of tenure- Learning or development opportunities- Informal working environment - business-casual dress- A welcoming culture for new employeesResponsibilitiesAs a Dispatcher and Coordinator for the operations and monitoring department, you would be responsible for:- Managing and receiving requests from the internal clients for the Security Services Centre and the Helpdesk; - Act as a resource person to direct and support the security officers and give instructions in their day-to-day operations and emergency situations;- Determine call priorities and communicate accurate information to stakeholders involved in case management;- Carry out surveillance of the complex using the different technological tools and systems available;- Take charge of emergency calls, implement and apply the appropriate intervention procedures and protocols;- All other related tasks. Qualificationsthe skills and qualities you should possess as Dispatcher and Coordinator for the operations and monitoring department: - Bilingual, English and French- Strong ability to manage priorities and emergencies- Minimum 2 year experience in customer service, in a security and/or dispatch department;- Ability to manage stress and emotions while exercising good judgment (priorities); - Interpersonal skills and the ability to express oneself calmly and clearly; and the ability to write quickly and convey clear messages.- Sense of initiative, autonomy and leadership- Computer skills and ease of learning; - Security agent license, remote continuous monitoring category (asset);- Training as an emergency call centre dispatcher (asset);Summary- You must be available to work from Monday to Sunday from 7:00 am to 7:00 am Semaine 1 : 4 jours de 12 heures Semaine 2 : 3 jours de 12 heures Full-time office position with a 12-hour shift schedule, varying from day, evening, night and weekend. - schedule given 4 weeks in advance - Salary: 22$/hr. + 1$ night premium- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Are you the ideal candidate for this role? Send us your updated CV with the subject "Dispatcher":karen.leiton@randstad.ca or jessica.yelozbek@randstad.ca or florence.lefebvre@randstad.ca Also, if you know of anyone interested in similar positions, please feel free to forward them our contact information; we'd love to meet them!We are here to help you seize this opportunity,#CustomerExperience #Dispatcher #CX #CustomerService #DispatcherRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    This is a great opportunity as a Dispatcher in the Customer Care and operations and monitoring Centre. You will be handling all the inquiries, coordinating and distributing day-to-day operations of the Security Department. - You must be available to work from Monday to Sunday from 7:00 am to 7:00 am Semaine 1 : 4 jours de 12 heures Semaine 2 : 3 jours de 12 heures Full-time office position with a 12-hour shift schedule, varying from day, evening, night and weekend. - schedule given 4 weeks in advance - Salary: 22$/hr. + 1$ night premium- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Advantages- Nice working environment- Great experience to add to your CV- Competitive salary and possibility of tenure- Learning or development opportunities- Informal working environment - business-casual dress- A welcoming culture for new employeesResponsibilitiesAs a Dispatcher and Coordinator for the operations and monitoring department, you would be responsible for:- Managing and receiving requests from the internal clients for the Security Services Centre and the Helpdesk; - Act as a resource person to direct and support the security officers and give instructions in their day-to-day operations and emergency situations;- Determine call priorities and communicate accurate information to stakeholders involved in case management;- Carry out surveillance of the complex using the different technological tools and systems available;- Take charge of emergency calls, implement and apply the appropriate intervention procedures and protocols;- All other related tasks. Qualificationsthe skills and qualities you should possess as Dispatcher and Coordinator for the operations and monitoring department: - Bilingual, English and French- Strong ability to manage priorities and emergencies- Minimum 2 year experience in customer service, in a security and/or dispatch department;- Ability to manage stress and emotions while exercising good judgment (priorities); - Interpersonal skills and the ability to express oneself calmly and clearly; and the ability to write quickly and convey clear messages.- Sense of initiative, autonomy and leadership- Computer skills and ease of learning; - Security agent license, remote continuous monitoring category (asset);- Training as an emergency call centre dispatcher (asset);Summary- You must be available to work from Monday to Sunday from 7:00 am to 7:00 am Semaine 1 : 4 jours de 12 heures Semaine 2 : 3 jours de 12 heures Full-time office position with a 12-hour shift schedule, varying from day, evening, night and weekend. - schedule given 4 weeks in advance - Salary: 22$/hr. + 1$ night premium- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Are you the ideal candidate for this role? Send us your updated CV with the subject "Dispatcher":karen.leiton@randstad.ca or jessica.yelozbek@randstad.ca or florence.lefebvre@randstad.ca Also, if you know of anyone interested in similar positions, please feel free to forward them our contact information; we'd love to meet them!We are here to help you seize this opportunity,#CustomerExperience #Dispatcher #CX #CustomerService #DispatcherRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new administrative challenge? Are you interested in a career in the field of customer service - admin/HR?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers exciting career opportunities?Our client, a leading provider of background checks, is looking to hire a Verification Agent for their downtown Montreal office.Advantages- 37, 5 h ;- 2 weeks off;- Insurance ;- RRSP;- Telecommuting (hybridization) ;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, collaborative events, etc.- Computer equipment provided (requires a good internet connection for the use of I.P. telephony)Responsibilities- Clearly understand the nature and limitations of the mandate given by the client;- Obtain the necessary consent documents for the requested audit;- Carry out the audit work using the tools available and keep abreast of new services, procedures and applicable laws- Perform regular follow-up based on client needs and respond to client questions in a timely manner;- Provide results to clients according to established procedure and suggest additional avenues of research, if necessary;- Respect the deadlines for services to clients;- Make outbound calls and answer inbound calls to complete audits;- Ensure compliance with company privacy and security standards- Work with team members to ensure excellent customer service;- Understand and apply the problem resolution policy ("escalation process") as necessary;- Refer to the team leader for advice, answers to their questions and informs them of any problematic situations;- Perform any other duties that may be assigned by a supervisor;QualificationsKnowledge and training- High school diploma (DES);- Bilingualism (French and English);- A third language (an asset);- Typing ability (minimum typing speed) - 30 words per minuteExperience and skills- A minimum of one year experience in customer service;- Excellent computer skills, web skills, conventional database or other auditing tool;- Strong organizational skills, self-starter, attention to detail;- Ability to clearly communicate research results;- Good oral and written communication skills;- Ability to work both in a team and individually;- Ability to work in a changing environment;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca, and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montreal, Québec
    • Permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting February 7th, 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting February 7th, 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montreal, Québec
    • Permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting January 31st, 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting January 31st, 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montreal, Québec
    • Permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting February 21st, 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting February 21st, 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    Are you interested in the fashion industry?Are you a customer experience specialist?Do you love to work in a team? Do you want to work for the world's largest clothing retailer?We are currently looking for a team leader for the customer service department to join a dynamic team.The position is currently 100% telecommuting but as soon as possible it will be back in the office located in downtown Montreal. AdvantagesThe benefits this position offers you: - Competitive salary;- 4 weeks vacation, 6 days sick leave;- Complete group insurance (Dental, vision, disability);- RRSP ;- Performance bonus;- Permanent position;- 20% discount on their products;ResponsibilitiesThe Tasks you will perform: - Resolve customer requests and incidents;- Tracking KPIs (daily, weekly, monthly);- Continuous improvement of customer service standards and policies (competitive review andContinuous improvement of customer service standards and policies (competitive review and market monitoring);- Collect and analyze customer feedback, in collaboration with the departments (transport, logistics, ...) to detect and solve any problem;- Organization of special events such as country launches, sales, special promotions, etc.special promotions, etc.- Regular meetings with call center management, quality team and workforce;- Organize training for call center representatives;- Communication with stores;QualificationsQualifications required for this position: - College degree, certificate or bachelor's degree in business administration, marketing,communication or other related field of study in customer service;- Good knowledge of MS Office/Excel and have a quick understanding of new programs andplatforms ;- Willingness to travel to visit the head office, call centers, distribution centers anddistribution centers and stores;- Bilingualism in French and English. Spanish an asset;- 2 years of professional experience in customer service;SummaryIs this job for you? Please send us your resume at lea.murray@randstad.ca We look forward to talking with you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in the fashion industry?Are you a customer experience specialist?Do you love to work in a team? Do you want to work for the world's largest clothing retailer?We are currently looking for a team leader for the customer service department to join a dynamic team.The position is currently 100% telecommuting but as soon as possible it will be back in the office located in downtown Montreal. AdvantagesThe benefits this position offers you: - Competitive salary;- 4 weeks vacation, 6 days sick leave;- Complete group insurance (Dental, vision, disability);- RRSP ;- Performance bonus;- Permanent position;- 20% discount on their products;ResponsibilitiesThe Tasks you will perform: - Resolve customer requests and incidents;- Tracking KPIs (daily, weekly, monthly);- Continuous improvement of customer service standards and policies (competitive review andContinuous improvement of customer service standards and policies (competitive review and market monitoring);- Collect and analyze customer feedback, in collaboration with the departments (transport, logistics, ...) to detect and solve any problem;- Organization of special events such as country launches, sales, special promotions, etc.special promotions, etc.- Regular meetings with call center management, quality team and workforce;- Organize training for call center representatives;- Communication with stores;QualificationsQualifications required for this position: - College degree, certificate or bachelor's degree in business administration, marketing,communication or other related field of study in customer service;- Good knowledge of MS Office/Excel and have a quick understanding of new programs andplatforms ;- Willingness to travel to visit the head office, call centers, distribution centers anddistribution centers and stores;- Bilingualism in French and English. Spanish an asset;- 2 years of professional experience in customer service;SummaryIs this job for you? Please send us your resume at lea.murray@randstad.ca We look forward to talking with you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    • $15.61 per hour
    Now hiring Part time - Full Time - Make your own schedule as a Customer Service Representative and Work from home ! Be a part of Fundraising team and make a difference with your contributions by connecting the DonorsAre you a motivated and dynamic individual with a passion for connecting with people? This is an outbound calling role, so you need to be able to hear "no" and not get ruffled! But, at the same time, you'll get to make a real difference at the same time!Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! - $15.61 base salary + $3,50 Bonus french conversations ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsAdvantages - Flexible Schedule - You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donators - Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + 2.50$ per hour for French interactions + additional amounts for incentives Qualifications- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week - Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSummary- $15.61 base salary + $3,50 Bonus french interactions ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsDo you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"KarenFlorenceJessica/Sefikakaren.leiton@randstad.caflorence.lefebvre@randstad.caSefika.YelOzbek@randstad.caIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Now hiring Part time - Full Time - Make your own schedule as a Customer Service Representative and Work from home ! Be a part of Fundraising team and make a difference with your contributions by connecting the DonorsAre you a motivated and dynamic individual with a passion for connecting with people? This is an outbound calling role, so you need to be able to hear "no" and not get ruffled! But, at the same time, you'll get to make a real difference at the same time!Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! - $15.61 base salary + $3,50 Bonus french conversations ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsAdvantages - Flexible Schedule - You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donators - Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + 2.50$ per hour for French interactions + additional amounts for incentives Qualifications- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week - Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSummary- $15.61 base salary + $3,50 Bonus french interactions ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsDo you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"KarenFlorenceJessica/Sefikakaren.leiton@randstad.caflorence.lefebvre@randstad.caSefika.YelOzbek@randstad.caIND21006Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montreal, Québec
    • Permanent
    • $40,000 - $42,000 per year
    If you answer ''yes'' to the following questions, you HAVE to apply on this job opportunity.- Are you interested in the banking world?- Are you fluent in both French and English?- Do you have relevant customer service, sales, call center, and outbound calling experience?Our client is currently looking for customer service representatives who will work in their credit management and recoveries department. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. - Position: Customer Service Agent - Credit Management and Recoveries- Location: Work from home- Hours of Operation: business operates Monday - Friday, between the hours of 8 AM - 9 PM, and Saturday, between the hours of 8 AM - 4 PM (closed on Sunday)- Full time- Start Date: February 21st- Training: 9 weeks training, done remotely Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution - Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work- Bonus programs Responsibilities- Outbound/inbound calls- Engage with clients in a friendly, helpful, and empathetic manner- Manage credit accounts recovery processes while providing customers advice and solutions with their unresolved financial issues- Educate clients, and ensure they are taken care of by the appropriate department if applicableQualifications- Relevant customer service experience - Phone experience is an asset- Call center experience is an asset- Sales experience is an asset- BILINGUAL- Good computer and keyboarding skills- Being able to make a high volume of calls (120 out calls/day)- Great multitaskerSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to gabriel.whiting@randstad.ca and add the subject line: "Customer Service Agent - Credit Management and Recoveries".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    If you answer ''yes'' to the following questions, you HAVE to apply on this job opportunity.- Are you interested in the banking world?- Are you fluent in both French and English?- Do you have relevant customer service, sales, call center, and outbound calling experience?Our client is currently looking for customer service representatives who will work in their credit management and recoveries department. This is your chance to be part of a team that is at the heart of one of the largest financial institutions in Canada. - Position: Customer Service Agent - Credit Management and Recoveries- Location: Work from home- Hours of Operation: business operates Monday - Friday, between the hours of 8 AM - 9 PM, and Saturday, between the hours of 8 AM - 4 PM (closed on Sunday)- Full time- Start Date: February 21st- Training: 9 weeks training, done remotely Advantages- 40K to 42K per year depending on experience- Permanent, full time position- Well known and reputable financial institution - Development & career growth, advancement possibilities- 100% benefits and paid vacation- 100% remote work- Bonus programs Responsibilities- Outbound/inbound calls- Engage with clients in a friendly, helpful, and empathetic manner- Manage credit accounts recovery processes while providing customers advice and solutions with their unresolved financial issues- Educate clients, and ensure they are taken care of by the appropriate department if applicableQualifications- Relevant customer service experience - Phone experience is an asset- Call center experience is an asset- Sales experience is an asset- BILINGUAL- Good computer and keyboarding skills- Being able to make a high volume of calls (120 out calls/day)- Great multitaskerSummaryThis role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following one of the following options:1. Apply directly to this posting;2. Apply on our website at www.randstad.ca;3. Send your current up-to-date resume to gabriel.whiting@randstad.ca and add the subject line: "Customer Service Agent - Credit Management and Recoveries".Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Montréal, Québec
    • Permanent
    • $15.61 - $19.11 per hour
    Now hiring PART TIME or FULL TIME - Make your own schedule as a Customer Service Representative and WORK FROM HOME !!Be a part of Fundraising team and make a difference with your contributions by connecting the Donors! (ENG + FR ) This is an outbound calling role to existing Donors ! At the same time, you'll get to make a real difference at the same time! You will be familiar with Fundraising SCRIPTS for COLD CALLING the existing Donators with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! Ideal candidate needs to be perfectly BILINGUAL in English and French !- $15.61 base salary + $3,50 Bonus French conversations ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! Shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick Advantages - Flexible Schedule - You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donators - Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + 2.50$ per hour for French interactions + additional amounts for incentives Qualifications- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week - Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSummary- $15.61 base salary + $3,50 Bonus french interactions ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsDo you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"Jessica (Sefika) jessica.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Now hiring PART TIME or FULL TIME - Make your own schedule as a Customer Service Representative and WORK FROM HOME !!Be a part of Fundraising team and make a difference with your contributions by connecting the Donors! (ENG + FR ) This is an outbound calling role to existing Donors ! At the same time, you'll get to make a real difference at the same time! You will be familiar with Fundraising SCRIPTS for COLD CALLING the existing Donators with specific organizations. Working fully remotely, this is a great role if you have wanted to get into more of an "office" job! Ideal candidate needs to be perfectly BILINGUAL in English and French !- $15.61 base salary + $3,50 Bonus French conversations ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! Shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick Advantages - Flexible Schedule - You have the ability to pick the days you can work!- Additional incentives for achieving targets- Work from Home to start!- Work for a great company- Great networking opportunity- Starting as a contractual role that turns into permanencyResponsibilities- Outbound calling to the existing donators - Achieving pre-established goals - Documenting interactions with callers- Maintaining professionalism over the phone with call recipients- Entering data and documenting relevant notes- this position pays 15.61$ as a base + 2.50$ per hour for French interactions + additional amounts for incentives Qualifications- Fluently Bilingual in English and French- No experience required- Must be Available to work shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week - Clear communication over the phone and exceptional listening skills- Good listening skills and computer skills- Must be able to type accurately and at an above average pace- Experience in Retail would be a good asset- Experience in Restaurants or any fast pace environment is an asset- Direct call center experience is a strong asset, - Customer Service experience is an assetSummary- $15.61 base salary + $3,50 Bonus french interactions ($19.11 per hour) + bonuses upon performance - Flexible Schedule - You have the ability to pick the days you can work! shifts between Monday -Friday 12:30PM to 9:00PM and Weekends 12:00AM to 6:00PM- Min 20 h per week up to 40 H per week - Must be available to work a minimum of 3 shifts per week -Work from Home - Quebec & New Brunswick - Fluent BilingualsDo you recognize yourself or know anybody that fits the position qualifications ! Email us directly with the subject "Bilingual Fundraiser Agent"Jessica (Sefika) jessica.yelozbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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