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      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.   The Motion Designer is responsible for effectively and consistently delivering a range of video, motion and design solutions (inclusive but not limited to social media, product graphics, marketing, email, web banners and OOH) with high visual impact for the Creative Studio team at Air Canada. A successful candidate must be a passionate visual storyteller and able to proactively multitask to manage projects varying in scope and deadlines. They can intuitively translate static graphics into compelling animations and videos, consistent with the overall brand aesthetic. This role requires extreme attention to detail, technical knowledge of a variety of software, an imaginative approach to problem-solving, and most importantly the capacity to work in a collaborative environment involving the client and design team.Effectively communicate and collaborate with the Creative Studio team (including creative studio lead, other designers, design managers and copywriters) to ensure each project communicates a message aligned with the brief and brand guidelinesEnsure compliance of brand consistency across all initiatives and company standardsProduce the video and animation content, as well as static assets for marketing campaigns, social media posts, rich and static banner ads, email campaigns and airport OOHContribute to the conceptualization of storyboards, mood boards and other animation elements at the early stages of the project, based on design briefs, in collaboration with the team and leveraging pre-existing visual design elementsDevelop timing and pacing of motion, based on audio tracks and requirementsWork independently managing time effectively and without constant supervision. Able to prioritize concurrent projects according to milestones and deadlinesEnsure the designs are aligned with usability and accessibility while ensuring use of industry best practices, emerging technologies and functionalitiesAdept at taking existing concepts that have been created and versioning or adapting them for a specific request, application or campaign opportunityProvide design support to key internal stakeholders inclusive of producing graphics, resizing, reformatting material, and providing final files Qualifications Must have 2-3 years of experience in a similar position at a brand or creative agencyBachelors’ Degree or Diploma in motion graphics animation, graphic design or other related field or equivalent experience in the industryProficient in the use of design and animation software, as well as other design software technologies (After Effects, Photoshop, Premiere Pro, Media Encoder, Audition, Illustrator)Strong knowledge of photo retouching techniques; removing backgrounds, using clipping masks and solid ability to correctly interpret light, colour and textureExperience in digital production/delivery tools, design-side platforms, and a strong knowledge of Adobe Creative toolsExperience across multiple media formats and producing both dynamic and static assetsExcellent organization and communication skillsAble to present concepts and be a team player to achieve the correct design solutionMust be passionate about technology, design and communicationsStrong work ethic and ability to work with minimal supervision and under tight deadlinesStrong attention to detailConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.   The Motion Designer is responsible for effectively and consistently delivering a range of video, motion and design solutions (inclusive but not limited to social media, product graphics, marketing, email, web banners and OOH) with high visual impact for the Creative Studio team at Air Canada. A successful candidate must be a passionate visual storyteller and able to proactively multitask to manage projects varying in scope and deadlines. They can intuitively translate static graphics into compelling animations and videos, consistent with the overall brand aesthetic. This role requires extreme attention to detail, technical knowledge of a variety of software, an imaginative approach to problem-solving, and most importantly the capacity to work in a collaborative environment involving the client and design team.Effectively communicate and collaborate with the Creative Studio team (including creative studio lead, other designers, design managers and copywriters) to ensure each project communicates a message aligned with the brief and brand guidelinesEnsure compliance of brand consistency across all initiatives and company standardsProduce the video and animation content, as well as static assets for marketing campaigns, social media posts, rich and static banner ads, email campaigns and airport OOHContribute to the conceptualization of storyboards, mood boards and other animation elements at the early stages of the project, based on design briefs, in collaboration with the team and leveraging pre-existing visual design elementsDevelop timing and pacing of motion, based on audio tracks and requirementsWork independently managing time effectively and without constant supervision. Able to prioritize concurrent projects according to milestones and deadlinesEnsure the designs are aligned with usability and accessibility while ensuring use of industry best practices, emerging technologies and functionalitiesAdept at taking existing concepts that have been created and versioning or adapting them for a specific request, application or campaign opportunityProvide design support to key internal stakeholders inclusive of producing graphics, resizing, reformatting material, and providing final files Qualifications Must have 2-3 years of experience in a similar position at a brand or creative agencyBachelors’ Degree or Diploma in motion graphics animation, graphic design or other related field or equivalent experience in the industryProficient in the use of design and animation software, as well as other design software technologies (After Effects, Photoshop, Premiere Pro, Media Encoder, Audition, Illustrator)Strong knowledge of photo retouching techniques; removing backgrounds, using clipping masks and solid ability to correctly interpret light, colour and textureExperience in digital production/delivery tools, design-side platforms, and a strong knowledge of Adobe Creative toolsExperience across multiple media formats and producing both dynamic and static assetsExcellent organization and communication skillsAble to present concepts and be a team player to achieve the correct design solutionMust be passionate about technology, design and communicationsStrong work ethic and ability to work with minimal supervision and under tight deadlinesStrong attention to detailConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Toronto Central, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.  The Lead, Customer and Lifecycle Management Analytics is a senior data science role within the Customer Analytics team reporting to the Director, Customer & LCM Analytics.  The candidate will demonstrate technical and subject matter expert with a strong focus on the Air Canada customer, Aeroplan member and lifecycle management by understanding, defining, and solving key business problems and identifying business opportunities in alignment with Air Canada’s loyalty and marketing objectives.  The role will serve to deepen Air Canada’s customer understanding, predict customer behaviors, and measure investment effectiveness.   The successful candidate is a highly motivated individual with knowledge and practical experience in the application of data analytics, statistical modeling and machine learning techniques to large data sets. This position may be located in Montreal or Toronto. Principal Responsibilities:Develop customer signals that will have a direct and measurable impact on business decisions and marketing actions through profiling, segmentation, smart analytics, and advanced analytic enginesDevelop journey-based analytical solutions to support personalization strategies across all stages of the customer lifecycle (acquisition, cross-sell, upsell, retention, churn, etc.) and across all channelsCreate effective profit-based segmentation models that decrease costs and maximize marginEstablish collaborative relationships with internal stakeholders understanding key business issues and proactively providing thought leadership, insight guidance and subject matter expertiseBe the recognized go-to expert for internal and external clients in the understanding and application of Air Canada’s data assets as they pertain to our membersOversee the development of data requirements and measurement plans that accurately measure the success of CRM initiatives, execute on these plans and present effectively to key stakeholdersResponsible for overall project management including timelines, providing cross-functional stakeholder updates, and getting alignment at key decision pointsCoach others on analytical processes, techniques and codingDemonstrate initiative, a strong commitment to achieving meaningful results, and act on opportunities to create valueRespond resourcefully and show nimbleness when faced with new challenges and demands and move forward positively and productively under conditions of change or uncertaintyQualifications Master’s degree or equivalent experience in a quantitative field (e.g. mathematics, applied statistics, BI, econometrics, computer science, operations research, etc.) is required. Strong business acumen is essential5+ years of demonstrated experience using data to solve business problems leveraging advanced statistical analytics like regression-based predictive modeling, segmentation, cluster analysis, decision trees, etc.3+ years of CRM/Loyalty experience3+ years developing advanced AI/ML models for business application 1-2 years of experience in the application of analytical assets (data and models) for targeting through digital marketing channels and/or development of attribution or marketing mix models in support of digital performance and optimizationExperience using business intelligence reporting tools, PowerBI an assetExpert knowledge of Databricks, Snowflake or other analytical platformsExpert coding level in at least two of the following languages: SAS, SQL, R, Python, Pyspark and working knowledge of cloud environmentsAbility to draw conclusions and use critical thinking to validate outputsExcellent analytical, problem-solving and trouble-shooting skillsGood client liaison skills – able to work collaboratively and in partnership to deliver high quality data solutionsPassionate about the execution of ideas and strong attention to detailA high aptitude for problem solving and a natural interest in understanding and explaining consumer behavior / business performanceStrong written and verbal communication skills with the ability to interpret and present results professionally Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.  The Lead, Customer and Lifecycle Management Analytics is a senior data science role within the Customer Analytics team reporting to the Director, Customer & LCM Analytics.  The candidate will demonstrate technical and subject matter expert with a strong focus on the Air Canada customer, Aeroplan member and lifecycle management by understanding, defining, and solving key business problems and identifying business opportunities in alignment with Air Canada’s loyalty and marketing objectives.  The role will serve to deepen Air Canada’s customer understanding, predict customer behaviors, and measure investment effectiveness.   The successful candidate is a highly motivated individual with knowledge and practical experience in the application of data analytics, statistical modeling and machine learning techniques to large data sets. This position may be located in Montreal or Toronto. Principal Responsibilities:Develop customer signals that will have a direct and measurable impact on business decisions and marketing actions through profiling, segmentation, smart analytics, and advanced analytic enginesDevelop journey-based analytical solutions to support personalization strategies across all stages of the customer lifecycle (acquisition, cross-sell, upsell, retention, churn, etc.) and across all channelsCreate effective profit-based segmentation models that decrease costs and maximize marginEstablish collaborative relationships with internal stakeholders understanding key business issues and proactively providing thought leadership, insight guidance and subject matter expertiseBe the recognized go-to expert for internal and external clients in the understanding and application of Air Canada’s data assets as they pertain to our membersOversee the development of data requirements and measurement plans that accurately measure the success of CRM initiatives, execute on these plans and present effectively to key stakeholdersResponsible for overall project management including timelines, providing cross-functional stakeholder updates, and getting alignment at key decision pointsCoach others on analytical processes, techniques and codingDemonstrate initiative, a strong commitment to achieving meaningful results, and act on opportunities to create valueRespond resourcefully and show nimbleness when faced with new challenges and demands and move forward positively and productively under conditions of change or uncertaintyQualifications Master’s degree or equivalent experience in a quantitative field (e.g. mathematics, applied statistics, BI, econometrics, computer science, operations research, etc.) is required. Strong business acumen is essential5+ years of demonstrated experience using data to solve business problems leveraging advanced statistical analytics like regression-based predictive modeling, segmentation, cluster analysis, decision trees, etc.3+ years of CRM/Loyalty experience3+ years developing advanced AI/ML models for business application 1-2 years of experience in the application of analytical assets (data and models) for targeting through digital marketing channels and/or development of attribution or marketing mix models in support of digital performance and optimizationExperience using business intelligence reporting tools, PowerBI an assetExpert knowledge of Databricks, Snowflake or other analytical platformsExpert coding level in at least two of the following languages: SAS, SQL, R, Python, Pyspark and working knowledge of cloud environmentsAbility to draw conclusions and use critical thinking to validate outputsExcellent analytical, problem-solving and trouble-shooting skillsGood client liaison skills – able to work collaboratively and in partnership to deliver high quality data solutionsPassionate about the execution of ideas and strong attention to detailA high aptitude for problem solving and a natural interest in understanding and explaining consumer behavior / business performanceStrong written and verbal communication skills with the ability to interpret and present results professionally Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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