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    2 jobs found in Thornhill, Ontario

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      • Toronto, Ontario
      • Temporary
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be responsible for advocating the brand on social media.  Scope of work includes monitoring social media conversations, identifying trends, developing timely and creative responses, engaging in relevant conversations, maintaining social media platforms.  The incumbent is a creative thinker, capable of handling multitude tasks of varying complexities, at the same time. He/she understands how to communicate the brand in social environments, the importance of paying attention to detail, and is extremely well organized.   This position reports to the Manager, Social Media Strategy and open to Toronto/Montreal base. Real-time listening, measuring, engaging, responding, and collaborating. Actively identify daily trending brand / product / industry conversations as they arise, understand how they apply to our brand, and plan / execute creative responses. Implement response process, involving decision makers from multiple departments, including Brand & Marketing, Corporate Communications, Customer Service, Sales, and Legal. Collect and analyse timely social media data and ensure that data streams being focused on align with brand and social media objectives.  Actively advocate the brand on social media while connecting with Customers, general Business and Leisure travellers, and Social Media Influencers.  Monitor and engage in non-customer service-related conversations about our brand, products, industry, and marketing campaigns. Support Social Media team with creating and capturing content live from Air Canada events, engaging with content shared across social media channels, including Facebook, Instagram, Twitter, YouTube, and LinkedIn.  Collaborate with the Social Media Marketing manager, Content Marketing managers, and external agency partners to ensure that campaign social engagements achieve desired Brand and Social Media objectives. Manage Air Canada Social Media platforms (Passwords, Login access, Fan and Follower lists, etc.).Qualifications 3+ years’ experience in similar position Degree or Diploma in Marketing, Journalism, or Creative Writing from a recognized institution Excellent organization and communication skills Must be passionate about social media and Brand communications Ability to work with minimal supervision and under tight deadlines Team player Resourceful Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be responsible for advocating the brand on social media.  Scope of work includes monitoring social media conversations, identifying trends, developing timely and creative responses, engaging in relevant conversations, maintaining social media platforms.  The incumbent is a creative thinker, capable of handling multitude tasks of varying complexities, at the same time. He/she understands how to communicate the brand in social environments, the importance of paying attention to detail, and is extremely well organized.   This position reports to the Manager, Social Media Strategy and open to Toronto/Montreal base. Real-time listening, measuring, engaging, responding, and collaborating. Actively identify daily trending brand / product / industry conversations as they arise, understand how they apply to our brand, and plan / execute creative responses. Implement response process, involving decision makers from multiple departments, including Brand & Marketing, Corporate Communications, Customer Service, Sales, and Legal. Collect and analyse timely social media data and ensure that data streams being focused on align with brand and social media objectives.  Actively advocate the brand on social media while connecting with Customers, general Business and Leisure travellers, and Social Media Influencers.  Monitor and engage in non-customer service-related conversations about our brand, products, industry, and marketing campaigns. Support Social Media team with creating and capturing content live from Air Canada events, engaging with content shared across social media channels, including Facebook, Instagram, Twitter, YouTube, and LinkedIn.  Collaborate with the Social Media Marketing manager, Content Marketing managers, and external agency partners to ensure that campaign social engagements achieve desired Brand and Social Media objectives. Manage Air Canada Social Media platforms (Passwords, Login access, Fan and Follower lists, etc.).Qualifications 3+ years’ experience in similar position Degree or Diploma in Marketing, Journalism, or Creative Writing from a recognized institution Excellent organization and communication skills Must be passionate about social media and Brand communications Ability to work with minimal supervision and under tight deadlines Team player Resourceful Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Toronto, Ontario
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world.  As we continue to grow the company into a global champion, digital is playing a leading role in all aspects of our customer’s journey.  As a part of that growth we are not only investing in what we build and how we build it, but the culture we are building around it as well. Air Canada seeks a highly motivated, detail orientated Senior Product Owner to join the Air Canada eCommerce team supporting the post-booking experience on aircanada.com and the Air Canada mobile app, focusing on key digital experiences which enable our customers to self-serve their trips when plans change. The ideal candidate is responsible for bringing together the business and technical aspects of any given solution.  The successful individual must be customer centric and have a passion for the travel industry and Loyalty, creating digital experiences and must be comfortable working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model.   Responsibilities:Build, Manage, and Prioritize the day to day backlog of user stories for multiple pods or channelsCollaborate with quality assurance, designers, and developers to ensure stories meet the definition of doneWorks as a primary point of contact on story elaboration, grooming, and story acceptance.Participate in all pod level agile ceremoniesCoordinate with other Product owners and Product managers to ensure dependencies are accounted for and enablers are properly prioritized Work with Product Manager on Program planning and roadmapCommunicate across various workstreams and stakeholders outside of the Agile development team Act as a mentor for junior Product Owners and a change agent for your peersQualifications Bachelor’s degree with 2+ years of delivering digital commerce experiences2+ years of experience working in an Agile/continuous delivery modelDemonstrable ability to identify and document solutions to complex problemsStrong management, organizational and planning skillsExcellent communication skillsAdvanced understanding of web and mobile technologiesPrior experience with quality assurance a plus, but not requiredAirline or travel industry experience a plus, but not requiredCoding or design experience a plus, but not requiredAmadeus Altea Suite or Computer Reservation System experience a plus, but not requiredATPCO fare filing/distribution experience a plus, but not requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world.  As we continue to grow the company into a global champion, digital is playing a leading role in all aspects of our customer’s journey.  As a part of that growth we are not only investing in what we build and how we build it, but the culture we are building around it as well. Air Canada seeks a highly motivated, detail orientated Senior Product Owner to join the Air Canada eCommerce team supporting the post-booking experience on aircanada.com and the Air Canada mobile app, focusing on key digital experiences which enable our customers to self-serve their trips when plans change. The ideal candidate is responsible for bringing together the business and technical aspects of any given solution.  The successful individual must be customer centric and have a passion for the travel industry and Loyalty, creating digital experiences and must be comfortable working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model.   Responsibilities:Build, Manage, and Prioritize the day to day backlog of user stories for multiple pods or channelsCollaborate with quality assurance, designers, and developers to ensure stories meet the definition of doneWorks as a primary point of contact on story elaboration, grooming, and story acceptance.Participate in all pod level agile ceremoniesCoordinate with other Product owners and Product managers to ensure dependencies are accounted for and enablers are properly prioritized Work with Product Manager on Program planning and roadmapCommunicate across various workstreams and stakeholders outside of the Agile development team Act as a mentor for junior Product Owners and a change agent for your peersQualifications Bachelor’s degree with 2+ years of delivering digital commerce experiences2+ years of experience working in an Agile/continuous delivery modelDemonstrable ability to identify and document solutions to complex problemsStrong management, organizational and planning skillsExcellent communication skillsAdvanced understanding of web and mobile technologiesPrior experience with quality assurance a plus, but not requiredAirline or travel industry experience a plus, but not requiredCoding or design experience a plus, but not requiredAmadeus Altea Suite or Computer Reservation System experience a plus, but not requiredATPCO fare filing/distribution experience a plus, but not requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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