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      • Vancouver, British Columbia
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is presently looking for for a dynamic individual to fill a permanent full- time position as of a Ground Support Equipment (GSE) Mechanic.The GSE maintenance professionals should have the following skill sets:Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021High School diploma.Valid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.Inter-Provincial Red Seal. A minimum of five (5) years experience in the trade.Able to successfully pass the pre-employment qualifying exam.Ability to pass security clearance and obtain the Restricted area identity card (RAIC).  Please refer to Transport Canada site for more detailsEmployees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test an are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Propane Fuel Systems certificates/licenses.Automotive Inspection certificate/licenses.Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.Current security clearanceLinguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is presently looking for for a dynamic individual to fill a permanent full- time position as of a Ground Support Equipment (GSE) Mechanic.The GSE maintenance professionals should have the following skill sets:Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, high stress environment.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021High School diploma.Valid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.Inter-Provincial Red Seal. A minimum of five (5) years experience in the trade.Able to successfully pass the pre-employment qualifying exam.Ability to pass security clearance and obtain the Restricted area identity card (RAIC).  Please refer to Transport Canada site for more detailsEmployees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test an are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Propane Fuel Systems certificates/licenses.Automotive Inspection certificate/licenses.Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.Current security clearanceLinguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Vancouver, British Columbia
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Vancouver Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English.Candidates fluent in English, French and one or more of the following languages is considered an asset: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Vancouver Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English.Candidates fluent in English, French and one or more of the following languages is considered an asset: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      • Vancouver, British Columbia
      • Permanent
      Your challenge!Location : Western CanadaReporting to the Transport Manager, the Logistics / Dispatch Supervisor’s mission is to coordinate all dispatching activities at his or her terminal in accordance with laws, regulations and standards in force, with the aim of guaranteeing an increased service performance. You manage vehicle movements as well as the human and financial resources required for the terminal’s proper operation and ensure that truckers respect the established mileage budget. Finally, you promote a health and safety culture aimed at eliminating all risks of injury, accidents and occupational illnesses and support the operational process improvement initiatives raised by your team in order to ensure a value-added service offered to customers and business partners.Individual responsibilities Accountable Ensure customer service that aligns with the standards of Cascades Transport Ensure continuous improvement within the unit Ensure compliance with laws and regulations Engage and manage staff Efficiently manage operating costs Responsible Supervise dispatching activities Manage dispatching of shipments and follow up with different internal partners Respond to different requests from external clients, plants and truck drivers Ensure that pay and invoicing are accurate Manage the distribution of mobile devices Manage staff members’ vacations Provide support to the dispatching team and truck drivers Set up and participate in meetings for continuous improvement Experiences and strengths Ability to make decisions and communicate them to the individuals concerned in a timely manner Ability to easily build your internal and external networks to achieve organizational goals Aptitude to delegate work and ability to hold your team members accountable so that they can reach their full potential In-depth knowledge of transport, dispatching and industry laws and regulations Core competencies defined for this jobManagerial couragePlanning and organizingDecision-makingFlexibility and ability to adaptRigourTeam leadership
      Your challenge!Location : Western CanadaReporting to the Transport Manager, the Logistics / Dispatch Supervisor’s mission is to coordinate all dispatching activities at his or her terminal in accordance with laws, regulations and standards in force, with the aim of guaranteeing an increased service performance. You manage vehicle movements as well as the human and financial resources required for the terminal’s proper operation and ensure that truckers respect the established mileage budget. Finally, you promote a health and safety culture aimed at eliminating all risks of injury, accidents and occupational illnesses and support the operational process improvement initiatives raised by your team in order to ensure a value-added service offered to customers and business partners.Individual responsibilities Accountable Ensure customer service that aligns with the standards of Cascades Transport Ensure continuous improvement within the unit Ensure compliance with laws and regulations Engage and manage staff Efficiently manage operating costs Responsible Supervise dispatching activities Manage dispatching of shipments and follow up with different internal partners Respond to different requests from external clients, plants and truck drivers Ensure that pay and invoicing are accurate Manage the distribution of mobile devices Manage staff members’ vacations Provide support to the dispatching team and truck drivers Set up and participate in meetings for continuous improvement Experiences and strengths Ability to make decisions and communicate them to the individuals concerned in a timely manner Ability to easily build your internal and external networks to achieve organizational goals Aptitude to delegate work and ability to hold your team members accountable so that they can reach their full potential In-depth knowledge of transport, dispatching and industry laws and regulations Core competencies defined for this jobManagerial couragePlanning and organizingDecision-makingFlexibility and ability to adaptRigourTeam leadership
      • Vancouver, British Columbia
      • Permanent
      Job Description!The Fibers Purchaser’s position will be responsible for prospecting new accounts which will generate mid-market targeted recovered materials within a specific geographical area.  The role will also be responsible for managing and maintaining the actual business portfolio of the assigned market. Roles and ResponsibilitiesIdentifying and developing new business supply to meet the company’s internal and external demand needs.Maintain and expend actual client volume/profit by making regular contact, based on a pre-determined and agreed schedule and required number of visits per year. Expand services being provided to actual clients, ensuring customer satisfaction, developing contractual agreement and managing those already in place. To establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Establish and/or maintain knowledge of equipment and services to meet the changing needs of clients.Effectively manage prospective suppliers by using sound marketing and sales plans, maintaining key information on prospects and their different maturity level in our sales cycle. Maintaining, updating and communicating market intelligence data base on a predetermine format/system, on a constant basis, and confirming the accuracy of the data provided.    Managing all tasks related to sales development and customer management which include but not limited to; proposal writing for new accounts, profit and loss analysis (P & L), customer’s call and proposal follow-up, contract management, internal activity reporting, monthly, quarterly and annual reports, etc. Being customer focused, responding with a sense of urgency to all customer complaints, cancellations and inquiries and communicate relevant issues to senior management level in the organization (area Sales Manager, General Manager or Vice-President sales).Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries.Maintaining an updated sales pyramid for short, mid and long-term prospects.Promote Cascades as a circular company.Commit to Cascades’ safety, values and quality practicesExperience and Skills2 to 3 years previous experience in a sales or marketing position is preferred. Experience in a related industry (manufacturing, transportation and food, etc.) would be a definite asset.Excellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem-solving skillsMust have a valid drivers’ license and have a clean driving recordBeing people oriented and customer centric is essential
      Job Description!The Fibers Purchaser’s position will be responsible for prospecting new accounts which will generate mid-market targeted recovered materials within a specific geographical area.  The role will also be responsible for managing and maintaining the actual business portfolio of the assigned market. Roles and ResponsibilitiesIdentifying and developing new business supply to meet the company’s internal and external demand needs.Maintain and expend actual client volume/profit by making regular contact, based on a pre-determined and agreed schedule and required number of visits per year. Expand services being provided to actual clients, ensuring customer satisfaction, developing contractual agreement and managing those already in place. To establish and maintain a thorough understanding of the identified market area, including, but not limited to, existing accounts, account opportunities, competitors, tonnages, etc.Establish and/or maintain knowledge of equipment and services to meet the changing needs of clients.Effectively manage prospective suppliers by using sound marketing and sales plans, maintaining key information on prospects and their different maturity level in our sales cycle. Maintaining, updating and communicating market intelligence data base on a predetermine format/system, on a constant basis, and confirming the accuracy of the data provided.    Managing all tasks related to sales development and customer management which include but not limited to; proposal writing for new accounts, profit and loss analysis (P & L), customer’s call and proposal follow-up, contract management, internal activity reporting, monthly, quarterly and annual reports, etc. Being customer focused, responding with a sense of urgency to all customer complaints, cancellations and inquiries and communicate relevant issues to senior management level in the organization (area Sales Manager, General Manager or Vice-President sales).Prepare and provide each week a detailed weekly activity report (WAR) to the Sales Manager on the cold calls conducted, accounts retained, accounts gained and customer inquiries.Maintaining an updated sales pyramid for short, mid and long-term prospects.Promote Cascades as a circular company.Commit to Cascades’ safety, values and quality practicesExperience and Skills2 to 3 years previous experience in a sales or marketing position is preferred. Experience in a related industry (manufacturing, transportation and food, etc.) would be a definite asset.Excellent oral and written communication skills and the ability to make effective presentations.  Strong organizational and time management skills.  Working knowledge of computer programs (Excel, Word, Outlook, etc.)Good analytical and problem-solving skillsMust have a valid drivers’ license and have a clean driving recordBeing people oriented and customer centric is essential

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