- Job Title: Service Desk ManagerDepartment: Technology / ITLocation: Greater Vancouver Area, BC, Canada (Hybrid/Remote options as applicable)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: Head of Technical Service and OperationsDirect Reports: 2x Service Desk Team LeadsTeam PurposeThe Technology team delivers the IT services required to support ongoing operations and business growth. The department equips distributed frontline staff andJob Title: Service Desk ManagerDepartment: Technology / ITLocation: Greater Vancouver Area, BC, Canada (Hybrid/Remote options as applicable)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: Head of Technical Service and OperationsDirect Reports: 2x Service Desk Team LeadsTeam PurposeThe Technology team delivers the IT services required to support ongoing operations and business growth. The department equips distributed frontline staff and
- Team PurposeThe Technology team provides essential IT services and enterprise solutions that enable retail and corporate support teams to operate efficiently, deliver exceptional customer value, and support the ongoing growth of the client's business.Role PurposeThe Enterprise Systems Manager leads the delivery, stability, governance, and continuous improvement of business-critical applications across the organization. This role ensures application serviceTeam PurposeThe Technology team provides essential IT services and enterprise solutions that enable retail and corporate support teams to operate efficiently, deliver exceptional customer value, and support the ongoing growth of the client's business.Role PurposeThe Enterprise Systems Manager leads the delivery, stability, governance, and continuous improvement of business-critical applications across the organization. This role ensures application service
- This role focuses on the bigger picture—ensuring that testing is tightly connected across systems, geographies, and employee populations. You will understand how data flows seamlessly from recruiting and onboarding through core HR, payroll, workforce management, benefits, reporting, and downstream systems, translating complex HR workflows into comprehensive, repeatable test scenarios.AdvantagesStrategic Leadership Scope: Design and execute a comprehensiveThis role focuses on the bigger picture—ensuring that testing is tightly connected across systems, geographies, and employee populations. You will understand how data flows seamlessly from recruiting and onboarding through core HR, payroll, workforce management, benefits, reporting, and downstream systems, translating complex HR workflows into comprehensive, repeatable test scenarios.AdvantagesStrategic Leadership Scope: Design and execute a comprehensive
- IT Support AnalystDepartment: Technology / Service DeliveryLocation: Burnaby, British Columbia, Canada (Local & Remote)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: IT Service Delivery ManagerTeam PurposeThe Technology team provides essential IT services and systems that enable retail and support office teams to perform effectively and deliver an exceptional customer experience.Role PurposeReporting to the IT Service Delivery Manager,IT Support AnalystDepartment: Technology / Service DeliveryLocation: Burnaby, British Columbia, Canada (Local & Remote)Employment Type: Full-time, Permanent (40 hours/week)Reporting To: IT Service Delivery ManagerTeam PurposeThe Technology team provides essential IT services and systems that enable retail and support office teams to perform effectively and deliver an exceptional customer experience.Role PurposeReporting to the IT Service Delivery Manager,
