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      • Carp, Ontario
      • Permanent
      Bilingual Field Operations Specialist Position OverviewOur client is well-positioned in the Canadian marketplace as an industry leader in the development and construction of infrastructure. We have a roster of ongoing major projects here and abroad, record backlog diversified across multiple sectors and duration, and a robust pipeline of future project pursuits. We are in a strong market position, but we are ultimately aiming higher. Reporting to the Field Operations Manager, the position is responsible for remote site support, network infrastructure support and the successful completion of helpdesk requests within their support queue and overall management of the service provided to all field activities. Key ResponsibilitiesCapturing clear site requirements and working with the Estimator and Manager on quoting for sitesDesign and manage job site setups, engaging other internal teams and vendors as necessary. Network diagrams, cabling and workstation requirements, VC-room setups, etc.Manage job sites throughout their entire lifecycle – from site mobilization to site demobilization. Oversee proper job site decommissioning of IT equipmentKeeping site records up to date and accurate with all required diagrams and documentation in the CMDBWork with partners as necessary, advocating for the company to take a leading role in providing IT support services to JVsWork with Strategic Sourcing and Procurement teams to source effective and affordable equipment for sitesProvide rotating support visits to all job sites, including remote locationsHelps co-ordinates quality standards and ensures public company compliance.Adheres to Core Values and Policies and Procedures.Adheres to IT Services Policies, Procedures and Guidelines. Required Knowledge and ExperienceMust be Bilingual English/French language required Excellent oral and written communication skill in French and EnglishDegree or diploma related to Information Services or equivalent work experience.Demonstrable experience with and training on multiple technologies including (but not limited to) HP, Citrix, Cisco and Microsoft technologies.Familiarity with ITIL Foundations, Microsoft, Networking and Citrix & Virtualization.Must have working knowledge of Windows 10, MS Office 365 products, Microsoft Office 365 Administration, and Active Directory.Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management.Ability to clearly communicate technical concepts to non-technical people.Excellent customer service skills.Excellent oral and written communication skills.Proficiency in the French language is an asset.Technical knowledge in computer hardware and software configuration.Ability to multi-task in a fast-paced environment.Ability to act individually and work together with others as part of a team.Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures. “Can do” attitude.AdvantagesBig construction company with dynamic environment and large projects pipeline. Great career opportunity alongside company's growth.Competitive compensation package.ResponsibilitiesKey ResponsibilitiesCapturing clear site requirements and working with the Estimator and Manager on quoting for sitesDesign and manage job site setups, engaging other internal teams and vendors as necessary. Network diagrams, cabling and workstation requirements, VC-room setups, etc.Manage job sites throughout their entire lifecycle – from site mobilization to site demobilization. Oversee proper job site decommissioning of IT equipmentKeeping site records up to date and accurate with all required diagrams and documentation in the CMDBWork with partners as necessary, advocating for the company to take a leading role in providing IT support services to JVsWork with Strategic Sourcing and Procurement teams to source effective and affordable equipment for sitesProvide rotating support visits to all job sites, including remote locationsHelps co-ordinates quality standards and ensures public company compliance.Adheres to Core Values and Policies and Procedures.Adheres to IT Services Policies, Procedures and Guidelines.QualificationsRequired Knowledge and ExperienceMust be Bilingual English/French language required Excellent oral and written communication skill in French and EnglishDegree or diploma related to Information Services or equivalent work experience.Demonstrable experience with and training on multiple technologies including (but not limited to) HP, Citrix, Cisco and Microsoft technologies.Familiarity with ITIL Foundations, Microsoft, Networking and Citrix & Virtualization.Must have working knowledge of Windows 10, MS Office 365 products, Microsoft Office 365 Administration, and Active Directory.Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management.Ability to clearly communicate technical concepts to non-technical people.Excellent customer service skills.Excellent oral and written communication skills.Proficiency in the French language is an asset.Technical knowledge in computer hardware and software configuration.Ability to multi-task in a fast-paced environment.Ability to act individually and work together with others as part of a team.Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures. “Can do” attitude.SummaryPosition OverviewOur client is well-positioned in the Canadian marketplace as an industry leader in the development and construction of infrastructure. We have a roster of ongoing major projects here and abroad, record backlog diversified across multiple sectors and duration, and a robust pipeline of future project pursuits. We are in a strong market position, but we are ultimately aiming higher. Reporting to the Field Operations Manager, the position is responsible for remote site support, network infrastructure support and the successful completion of helpdesk requests within their support queue and overall management of the service provided to all field activities.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Field Operations Specialist Position OverviewOur client is well-positioned in the Canadian marketplace as an industry leader in the development and construction of infrastructure. We have a roster of ongoing major projects here and abroad, record backlog diversified across multiple sectors and duration, and a robust pipeline of future project pursuits. We are in a strong market position, but we are ultimately aiming higher. Reporting to the Field Operations Manager, the position is responsible for remote site support, network infrastructure support and the successful completion of helpdesk requests within their support queue and overall management of the service provided to all field activities. Key ResponsibilitiesCapturing clear site requirements and working with the Estimator and Manager on quoting for sitesDesign and manage job site setups, engaging other internal teams and vendors as necessary. Network diagrams, cabling and workstation requirements, VC-room setups, etc.Manage job sites throughout their entire lifecycle – from site mobilization to site demobilization. Oversee proper job site decommissioning of IT equipmentKeeping site records up to date and accurate with all required diagrams and documentation in the CMDBWork with partners as necessary, advocating for the company to take a leading role in providing IT support services to JVsWork with Strategic Sourcing and Procurement teams to source effective and affordable equipment for sitesProvide rotating support visits to all job sites, including remote locationsHelps co-ordinates quality standards and ensures public company compliance.Adheres to Core Values and Policies and Procedures.Adheres to IT Services Policies, Procedures and Guidelines. Required Knowledge and ExperienceMust be Bilingual English/French language required Excellent oral and written communication skill in French and EnglishDegree or diploma related to Information Services or equivalent work experience.Demonstrable experience with and training on multiple technologies including (but not limited to) HP, Citrix, Cisco and Microsoft technologies.Familiarity with ITIL Foundations, Microsoft, Networking and Citrix & Virtualization.Must have working knowledge of Windows 10, MS Office 365 products, Microsoft Office 365 Administration, and Active Directory.Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management.Ability to clearly communicate technical concepts to non-technical people.Excellent customer service skills.Excellent oral and written communication skills.Proficiency in the French language is an asset.Technical knowledge in computer hardware and software configuration.Ability to multi-task in a fast-paced environment.Ability to act individually and work together with others as part of a team.Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures. “Can do” attitude.AdvantagesBig construction company with dynamic environment and large projects pipeline. Great career opportunity alongside company's growth.Competitive compensation package.ResponsibilitiesKey ResponsibilitiesCapturing clear site requirements and working with the Estimator and Manager on quoting for sitesDesign and manage job site setups, engaging other internal teams and vendors as necessary. Network diagrams, cabling and workstation requirements, VC-room setups, etc.Manage job sites throughout their entire lifecycle – from site mobilization to site demobilization. Oversee proper job site decommissioning of IT equipmentKeeping site records up to date and accurate with all required diagrams and documentation in the CMDBWork with partners as necessary, advocating for the company to take a leading role in providing IT support services to JVsWork with Strategic Sourcing and Procurement teams to source effective and affordable equipment for sitesProvide rotating support visits to all job sites, including remote locationsHelps co-ordinates quality standards and ensures public company compliance.Adheres to Core Values and Policies and Procedures.Adheres to IT Services Policies, Procedures and Guidelines.QualificationsRequired Knowledge and ExperienceMust be Bilingual English/French language required Excellent oral and written communication skill in French and EnglishDegree or diploma related to Information Services or equivalent work experience.Demonstrable experience with and training on multiple technologies including (but not limited to) HP, Citrix, Cisco and Microsoft technologies.Familiarity with ITIL Foundations, Microsoft, Networking and Citrix & Virtualization.Must have working knowledge of Windows 10, MS Office 365 products, Microsoft Office 365 Administration, and Active Directory.Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management.Ability to clearly communicate technical concepts to non-technical people.Excellent customer service skills.Excellent oral and written communication skills.Proficiency in the French language is an asset.Technical knowledge in computer hardware and software configuration.Ability to multi-task in a fast-paced environment.Ability to act individually and work together with others as part of a team.Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures. “Can do” attitude.SummaryPosition OverviewOur client is well-positioned in the Canadian marketplace as an industry leader in the development and construction of infrastructure. We have a roster of ongoing major projects here and abroad, record backlog diversified across multiple sectors and duration, and a robust pipeline of future project pursuits. We are in a strong market position, but we are ultimately aiming higher. Reporting to the Field Operations Manager, the position is responsible for remote site support, network infrastructure support and the successful completion of helpdesk requests within their support queue and overall management of the service provided to all field activities.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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