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        • Hamilton, Ontario
        • Permanent
        We are seeking an Information Technology Network Technician to provide onsite support for network operations in the Hamilton Ontario area. This position involves working with an extended team both onsite and remotely to troubleshoot and remediate network related issues. This position requires the candidate to work from the client location(s) for ongoing interaction with client team and will require travel between various client locations (Offices and data centre). ADVANTAGESThis is a great opportunity for those are interested in entering the network space. Opportunity to grow within the organization.RESPONSIBILITIESNetwork Technician Duties and Responsibilities:Provides 1st level support; Execution of Network Installs, Moves, Adds and Changes Primary focus on Hard Mac requirements (Cable Cross connects); Ensure tickets/tasks are closed within Service Level Agreement required timeframes; Support computer operations when required; Diagnose problems with software configurations and LAN connectivity issues including cable patching; Provide backup support to the Network Analysts supporting the client; Provide ongoing input to model stock and adjust as necessary to maintain an accurate and comprehensive inventory; Develops detailed knowledge of client’s WAN/LAN/WLAN and Network Security environments, be able to detail the entire scope and to identify impacts of outages as they occur;Maintain understanding of client’s network and network security implementation at each location (data centres, campuses, regional offices);Maintain an understanding of client’s networking connectivity to partners, vendors and third-party service providers;Work with remote teams and Technical SMEs, troubleshooting and remediation of network and network security related incidents where onsite activities are required to achieve resolution; Assist with network and network security refresh and migration of services to the new network and network security infrastructure with minimal impact to client’s business and community;Works on-site at client location for ongoing interaction with clients’ teams;Must be willing to be part of 24x7 on-call rotation schedule;Keep technical knowledge current through continuing education Other duties as requiredQUALIFICATIONSNetwork Technician Requirements and Qualifications:Good understanding of networking concepts in layer 2 environment; Working knowledge of various network management tools (i.e. Wireshark); Hands-on experience in installation, configuration and troubleshooting of network solution components;Experience working with Vendor/OEM technical support teams;Hands-on experience in TCP/IP stack;Experience working with various network protocols such as OSPF, BGP & MPLS, load balancers etc.;Working knowledge of different network topologies and configurations;Hands-on experience in debugging and troubleshooting within the customer’s environment, collecting additional information about the problem and resolving network performance issues;Ability to analyze network traffic;Ability to reproduce customer reported issues in the lab environment, work with development and QA to verify and fixes before they are rolled out to our customers;Ability to work independently in a fast-paced structured environment.Education & Certifications:University degree or college diploma in information technology Technology certifications in relevant disciplines are nice to haveSUMMARYFor immediate consideration please sent your resume to edwin.chang@randstad.caNote: This role is situated in Hamilton; the successful candidate will have to travel between sites in Hamilton as well (all expense paid).
        We are seeking an Information Technology Network Technician to provide onsite support for network operations in the Hamilton Ontario area. This position involves working with an extended team both onsite and remotely to troubleshoot and remediate network related issues. This position requires the candidate to work from the client location(s) for ongoing interaction with client team and will require travel between various client locations (Offices and data centre). ADVANTAGESThis is a great opportunity for those are interested in entering the network space. Opportunity to grow within the organization.RESPONSIBILITIESNetwork Technician Duties and Responsibilities:Provides 1st level support; Execution of Network Installs, Moves, Adds and Changes Primary focus on Hard Mac requirements (Cable Cross connects); Ensure tickets/tasks are closed within Service Level Agreement required timeframes; Support computer operations when required; Diagnose problems with software configurations and LAN connectivity issues including cable patching; Provide backup support to the Network Analysts supporting the client; Provide ongoing input to model stock and adjust as necessary to maintain an accurate and comprehensive inventory; Develops detailed knowledge of client’s WAN/LAN/WLAN and Network Security environments, be able to detail the entire scope and to identify impacts of outages as they occur;Maintain understanding of client’s network and network security implementation at each location (data centres, campuses, regional offices);Maintain an understanding of client’s networking connectivity to partners, vendors and third-party service providers;Work with remote teams and Technical SMEs, troubleshooting and remediation of network and network security related incidents where onsite activities are required to achieve resolution; Assist with network and network security refresh and migration of services to the new network and network security infrastructure with minimal impact to client’s business and community;Works on-site at client location for ongoing interaction with clients’ teams;Must be willing to be part of 24x7 on-call rotation schedule;Keep technical knowledge current through continuing education Other duties as requiredQUALIFICATIONSNetwork Technician Requirements and Qualifications:Good understanding of networking concepts in layer 2 environment; Working knowledge of various network management tools (i.e. Wireshark); Hands-on experience in installation, configuration and troubleshooting of network solution components;Experience working with Vendor/OEM technical support teams;Hands-on experience in TCP/IP stack;Experience working with various network protocols such as OSPF, BGP & MPLS, load balancers etc.;Working knowledge of different network topologies and configurations;Hands-on experience in debugging and troubleshooting within the customer’s environment, collecting additional information about the problem and resolving network performance issues;Ability to analyze network traffic;Ability to reproduce customer reported issues in the lab environment, work with development and QA to verify and fixes before they are rolled out to our customers;Ability to work independently in a fast-paced structured environment.Education & Certifications:University degree or college diploma in information technology Technology certifications in relevant disciplines are nice to haveSUMMARYFor immediate consideration please sent your resume to edwin.chang@randstad.caNote: This role is situated in Hamilton; the successful candidate will have to travel between sites in Hamilton as well (all expense paid).
        • Hamilton, Ontario
        • Permanent
        We are seeking an Information Security Specialist to improve the security of our clients’ computer networks, databases, and overall security posture. This position involves understanding and taking steps to mitigate the risks associated with collecting, storing, andtransmitting data in a business setting. You will be expected to set up security measures that help prevent security breaches, as well as analyzing any breaches that do occur.Information Security Specialist Duties and ResponsibilitiesADVANTAGESA chance to be a part of a leading team in the network industry.Opportunity to continue to learn and grow.RESPONSIBILITIES• Analyze existing security systems & procedures and make recommendations for changes or improvements• Implement Security Measures• Monitor security certificates and company compliance with requirements• Prepare reports and action plans if a security breach does occur• Organize and conduct tests and “ethical hacks” of the existing security architecture• Monitor the network and provide early warning of abnormalities or problems• Upgrade systems as required to remain current in the field of security• Drive best practices as it relates to security measures and best practice• Communicate the system status and keep users informed of downtime or changes to the system• Keep technical knowledge current through continuing educationInformation Security Specialist Requirements and Qualifications• Extensive knowledge of current security risks and protocols• Extensive knowledge of BGP, OSPF, VXLAN, QoS, MPLS, NAT, OTV• Extensive knowledge building complex firewall rulesets• Strong understanding of information technology security controls• Experience in Enterprise Risk Management frameworks• Experience leading and managing IT Risk, Governance, Security, and Audit framework• Experience with computer security procedures and protocols and experience with Security Information Event Management tools (SIEM), Intrusion Detection & Prevention Systems (IDS/IPS), Next-Gen Firewalls, Network Behavior Analysis tools, EndpointDetection and Response products, and Network Detection and Response products• Experience with Cloud Security Alliance (CSA) and Cloud technologies (Aws, Azure, GCP) in the implementation of Cloud-based security controls.• Experience with vulnerability management and penetration testing systems, tools, practices, and procedures• Experience with multi-site and Hybrid cloud design and implementation• Understanding of multiple operating systems including Microsoft and Linux• Experience with cloud vendor solutions• Hands-on experience with the following technologies: Palo Alto, Cisco ISE, Cisco Firepower, Cisco ASA, F5, Cisco Nexus, Cisco ISR/ASR, SD-WAN, Checkpoint, etc.• Knowledge of Fortinet within an educational institutional setting is also nice to have• Experience with Software Defined Networking (VMware NSX-V, NSX-T, and/or Cisco ACI) is nice to have• Domain level understanding of Cloud Infrastructure & Networking (Data Centre Design, Network Architecture, Network Design, System Architecture Virtualization, Systems Management, Security) demonstrated through 5+ years of relevant experience.• Must be available to work on-call in the event of a security breach or other emergency• Understanding of the IS risks that are inherent to the Business and access to technical security resources as necessary• Ability to manage and prioritize responsibilities through the effective use of time management and organizational techniques.• Must have strong planning and organizing skills and the ability to work well with seasoned and inexperienced team members. Must be flexible and be able to lead and/or manage several projects simultaneously• Ability to create metrics, presentations, and other documents as needed• Self-starter with the ability to guide, lead and manage conflicting priorities within tight timelines with minimum supervision• Ability and willingness to mentor and train junior team members• 5 plus years of experience managing a 24x7 Enterprise Client account in a security operations environment where highly confidential data is stored and managed;• 5 plus years of Cybersecurity experience• Ability and experience in leading and driving discussions with senior personnel regarding complex issue resolution and best practices• Strong analytical problem-solving skills• Excellent communication abilities• Attention to detailEducation & Certifications• University degree or college diploma in information technology• Technology certifications in relevant disciplines are nice to haveQUALIFICATIONS- Experience with CISCO ISE- Experience with Palo Alto- related certification will help immensely!SUMMARYFor immediate consideration please send your resume to edwin.chang@randstad.ca
        We are seeking an Information Security Specialist to improve the security of our clients’ computer networks, databases, and overall security posture. This position involves understanding and taking steps to mitigate the risks associated with collecting, storing, andtransmitting data in a business setting. You will be expected to set up security measures that help prevent security breaches, as well as analyzing any breaches that do occur.Information Security Specialist Duties and ResponsibilitiesADVANTAGESA chance to be a part of a leading team in the network industry.Opportunity to continue to learn and grow.RESPONSIBILITIES• Analyze existing security systems & procedures and make recommendations for changes or improvements• Implement Security Measures• Monitor security certificates and company compliance with requirements• Prepare reports and action plans if a security breach does occur• Organize and conduct tests and “ethical hacks” of the existing security architecture• Monitor the network and provide early warning of abnormalities or problems• Upgrade systems as required to remain current in the field of security• Drive best practices as it relates to security measures and best practice• Communicate the system status and keep users informed of downtime or changes to the system• Keep technical knowledge current through continuing educationInformation Security Specialist Requirements and Qualifications• Extensive knowledge of current security risks and protocols• Extensive knowledge of BGP, OSPF, VXLAN, QoS, MPLS, NAT, OTV• Extensive knowledge building complex firewall rulesets• Strong understanding of information technology security controls• Experience in Enterprise Risk Management frameworks• Experience leading and managing IT Risk, Governance, Security, and Audit framework• Experience with computer security procedures and protocols and experience with Security Information Event Management tools (SIEM), Intrusion Detection & Prevention Systems (IDS/IPS), Next-Gen Firewalls, Network Behavior Analysis tools, EndpointDetection and Response products, and Network Detection and Response products• Experience with Cloud Security Alliance (CSA) and Cloud technologies (Aws, Azure, GCP) in the implementation of Cloud-based security controls.• Experience with vulnerability management and penetration testing systems, tools, practices, and procedures• Experience with multi-site and Hybrid cloud design and implementation• Understanding of multiple operating systems including Microsoft and Linux• Experience with cloud vendor solutions• Hands-on experience with the following technologies: Palo Alto, Cisco ISE, Cisco Firepower, Cisco ASA, F5, Cisco Nexus, Cisco ISR/ASR, SD-WAN, Checkpoint, etc.• Knowledge of Fortinet within an educational institutional setting is also nice to have• Experience with Software Defined Networking (VMware NSX-V, NSX-T, and/or Cisco ACI) is nice to have• Domain level understanding of Cloud Infrastructure & Networking (Data Centre Design, Network Architecture, Network Design, System Architecture Virtualization, Systems Management, Security) demonstrated through 5+ years of relevant experience.• Must be available to work on-call in the event of a security breach or other emergency• Understanding of the IS risks that are inherent to the Business and access to technical security resources as necessary• Ability to manage and prioritize responsibilities through the effective use of time management and organizational techniques.• Must have strong planning and organizing skills and the ability to work well with seasoned and inexperienced team members. Must be flexible and be able to lead and/or manage several projects simultaneously• Ability to create metrics, presentations, and other documents as needed• Self-starter with the ability to guide, lead and manage conflicting priorities within tight timelines with minimum supervision• Ability and willingness to mentor and train junior team members• 5 plus years of experience managing a 24x7 Enterprise Client account in a security operations environment where highly confidential data is stored and managed;• 5 plus years of Cybersecurity experience• Ability and experience in leading and driving discussions with senior personnel regarding complex issue resolution and best practices• Strong analytical problem-solving skills• Excellent communication abilities• Attention to detailEducation & Certifications• University degree or college diploma in information technology• Technology certifications in relevant disciplines are nice to haveQUALIFICATIONS- Experience with CISCO ISE- Experience with Palo Alto- related certification will help immensely!SUMMARYFor immediate consideration please send your resume to edwin.chang@randstad.ca
        • Hamilton, Ontario
        • Contract
        Client Company: NespressoPosition: Coffee SpecialistService: RetailReport to: Boutique Manager**Part Time Position**: Ongoing ContractJob overview: Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group; We are hiring Part-Time Boutique Coffee Specialist. You will be responsible for introducing customers to Nespresso’s luxurious coffee brands and providing them with personalized advice and guidance on specialty coffee products. This position involves retail mall hours and training will be provided. Responsibilities:Achieve personal and common sales and service level targets;Welcome the Boutique clientele and identify their needs;Ensure that the Boutique is clean (well-ordered, correct equipment, properly presented);Work in shifts and fulfill ones role and expectations. Support special events;Contribute to the management of inventories, stocks and cash;Participate in regular team briefings, meetings and on the job coaching sessions organized by the Boutique manager or team leader;Advise both prospects and Club members on Nespresso products and Services;Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase;Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products;Maximize the sale of all the Nespresso products presented in the Boutique (coffee, machines ,accessories);Actively manage the database on a daily basis and permanently update customer records;Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service;Check payments in accordance with the defined procedure;Cash checks (if used in the country), enter payments made by credit cards;Check the correspondence of sums received with the orders and send all to the accounting department;Basic Qualification:1 year of prior hotel, catering, sales or retail experience is requiredFlexibility to work Friday evening, Saturdays, SundaysExcellent presentation, communication &interpersonal skills; exceptional customer service skillsHands on and pragmaticPunctuality and disciplineStrong Team playerProactive and responsive to anticipate and fulfill customer needsPreferred Qualification:Knowledge of coffee would be a great assetRandstad Sourceright: Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible. Randstad was founded in 1960, Our mission is to be a world leader in matching demand for, and supply of, labor and HR services. We believe in the value of work as a unifying force that shapes society for the better. We live by the core values established early in our company's history: to know, serve and trust, striving for perfection and simultaneous promotion of all interests. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.RESPONSIBILITIESQUALIFICATIONS
        Client Company: NespressoPosition: Coffee SpecialistService: RetailReport to: Boutique Manager**Part Time Position**: Ongoing ContractJob overview: Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group; We are hiring Part-Time Boutique Coffee Specialist. You will be responsible for introducing customers to Nespresso’s luxurious coffee brands and providing them with personalized advice and guidance on specialty coffee products. This position involves retail mall hours and training will be provided. Responsibilities:Achieve personal and common sales and service level targets;Welcome the Boutique clientele and identify their needs;Ensure that the Boutique is clean (well-ordered, correct equipment, properly presented);Work in shifts and fulfill ones role and expectations. Support special events;Contribute to the management of inventories, stocks and cash;Participate in regular team briefings, meetings and on the job coaching sessions organized by the Boutique manager or team leader;Advise both prospects and Club members on Nespresso products and Services;Inscribe new Boutique customers, open their account, present the Boutique and Club services, and assist them in their selection during their first purchase;Initiate Club members to the art of coffee tasting and develop their curiosity about our full range of products;Maximize the sale of all the Nespresso products presented in the Boutique (coffee, machines ,accessories);Actively manage the database on a daily basis and permanently update customer records;Carry out an initial analysis of machine breakdowns reported by customers to orient them as effectively as possible towards the after sales service;Check payments in accordance with the defined procedure;Cash checks (if used in the country), enter payments made by credit cards;Check the correspondence of sums received with the orders and send all to the accounting department;Basic Qualification:1 year of prior hotel, catering, sales or retail experience is requiredFlexibility to work Friday evening, Saturdays, SundaysExcellent presentation, communication &interpersonal skills; exceptional customer service skillsHands on and pragmaticPunctuality and disciplineStrong Team playerProactive and responsive to anticipate and fulfill customer needsPreferred Qualification:Knowledge of coffee would be a great assetRandstad Sourceright: Our business is matching smart people with great jobs, from the executive office to the manufacturing floor. We use innovative technologies and a passion for people to provide you with the best experience possible. Randstad was founded in 1960, Our mission is to be a world leader in matching demand for, and supply of, labor and HR services. We believe in the value of work as a unifying force that shapes society for the better. We live by the core values established early in our company's history: to know, serve and trust, striving for perfection and simultaneous promotion of all interests. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.RESPONSIBILITIESQUALIFICATIONS

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