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      • Verdun, Québec
      • Contract
      We are looking for a creative and energetic candidate to join the Business Intelligence Team in areas of data analysis and reporting.  The candidate will help build and provide ongoing analytical and performance reporting in support of our customer service business unit.We serve top customers in the public and private sector. Being part of this world- class sales force means delivering innovative network-centric solutions to complex business needs. Our customers benefit by having simple yet powerful business solutions created that answers their real business issues to help increase efficiency and add to their competitive advantage. Responsibilities for this role will include: Extract data and manipulate data to be used in presentable reports and analytical tools Ensure accuracy & integrity of data & applications through analysis, coding, writing clear documentation & problem resolution Analyze & translate functional specifications & change requests into technical specifications. Develop, test & implement program logic. Translate business needs into end user applications.Critical Qualification: ETL Tools and Processes (especially SAS Data Integration Studio) Must be proficient in MS PowerPoint and have advanced skills in MS Excel Experience using SQL Exceptional writing and communication skills Highly analytical and curious Demonstrated problem solving skills Ability to influence internal and external teams Confident and demonstrate strong leadership Ability to adapt to a fast paced environment with high tolerance to change management Comfortable in working in a virtual environment (i.e. conference calls) Results oriented Self motivated, autonomous Preferred Qualification / Competencies: Experience creating performance dashboards and scorecard using business intelligencedashboard (i.e. Cognos, MicroStrategy, Tableau, Power BI or MS Excel) Drive for continuous process improvement Bilingualism is an asset (English and French)Advantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a creative and energetic candidate to join the Business Intelligence Team in areas of data analysis and reporting.  The candidate will help build and provide ongoing analytical and performance reporting in support of our customer service business unit.We serve top customers in the public and private sector. Being part of this world- class sales force means delivering innovative network-centric solutions to complex business needs. Our customers benefit by having simple yet powerful business solutions created that answers their real business issues to help increase efficiency and add to their competitive advantage. Responsibilities for this role will include: Extract data and manipulate data to be used in presentable reports and analytical tools Ensure accuracy & integrity of data & applications through analysis, coding, writing clear documentation & problem resolution Analyze & translate functional specifications & change requests into technical specifications. Develop, test & implement program logic. Translate business needs into end user applications.Critical Qualification: ETL Tools and Processes (especially SAS Data Integration Studio) Must be proficient in MS PowerPoint and have advanced skills in MS Excel Experience using SQL Exceptional writing and communication skills Highly analytical and curious Demonstrated problem solving skills Ability to influence internal and external teams Confident and demonstrate strong leadership Ability to adapt to a fast paced environment with high tolerance to change management Comfortable in working in a virtual environment (i.e. conference calls) Results oriented Self motivated, autonomous Preferred Qualification / Competencies: Experience creating performance dashboards and scorecard using business intelligencedashboard (i.e. Cognos, MicroStrategy, Tableau, Power BI or MS Excel) Drive for continuous process improvement Bilingualism is an asset (English and French)Advantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Description: Major project, at the heart of the digital transformation strategyYour main challenges• Participate in the implementation of the Continuous Testing strategy within a large program;• Integrate best automation practices in squads;• Be able to refine the test strategy based on feedback from the teams;• Audit and optimize existing automated tests;• Contribute to the improvement of the test framework (Java development);• Integrate the principles of "pipeline" in the execution of tests;• Support the implementation of isolated test environments (mocking / stubbing);• Implement sound management of test data;• Work in close collaboration with different IT teams;More specifically, you will have to:• Understand the continuous testing target and break it down into several iterative deliverables;• Identify current practices and the level of maturity per squad to determine the effort to reach the target;• Support the squads in the organization / structuring of the tests;• Support teams in the implementation of good practices (BDD approach, traceability, execution report by release, peer review, ...)• Analyze test data needs and participate in the test isolation effort (stubbing / mocking)• Contribute to the effort to stabilize automated tests;• Make stakeholders aware of the efforts required to set up a continuous testing practice;• Participate in end-to-end test strategy and automation;• Participate in the implementation of indicators (development, continuous testing, team progress, ...);Requirements• Unifying personality and demonstrating leadership in the field;• Demonstrate curiosity, flexibility and openness;• Strong sense of autonomy and organization;• Ability to work in a team• Mastery of Java (Junit) and very good knowledge of RESTful (JSON) and API services;• Experience in test automation and scripting (API (Rest & Soap), Web interfaces, end to end,…);• Mastery of automation frameworks (RestAssured, Selenium, Spring Cloud Contract ...)• Mastery of Jenkins;• Experience in containerization (Docker, Kubernetes, AWS);• Experience in source code management;• Experience in test isolation (stubbing / mocking);• Knowledge of Atlassian tools (JIRA, Confluence,…);• Bilingualism (spoken / written) French and English.Assets• Knowledge of ETL and batch mode;• Knowledge of Agile methods (Scrum, Kanban, SAFe);Advantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Description: Major project, at the heart of the digital transformation strategyYour main challenges• Participate in the implementation of the Continuous Testing strategy within a large program;• Integrate best automation practices in squads;• Be able to refine the test strategy based on feedback from the teams;• Audit and optimize existing automated tests;• Contribute to the improvement of the test framework (Java development);• Integrate the principles of "pipeline" in the execution of tests;• Support the implementation of isolated test environments (mocking / stubbing);• Implement sound management of test data;• Work in close collaboration with different IT teams;More specifically, you will have to:• Understand the continuous testing target and break it down into several iterative deliverables;• Identify current practices and the level of maturity per squad to determine the effort to reach the target;• Support the squads in the organization / structuring of the tests;• Support teams in the implementation of good practices (BDD approach, traceability, execution report by release, peer review, ...)• Analyze test data needs and participate in the test isolation effort (stubbing / mocking)• Contribute to the effort to stabilize automated tests;• Make stakeholders aware of the efforts required to set up a continuous testing practice;• Participate in end-to-end test strategy and automation;• Participate in the implementation of indicators (development, continuous testing, team progress, ...);Requirements• Unifying personality and demonstrating leadership in the field;• Demonstrate curiosity, flexibility and openness;• Strong sense of autonomy and organization;• Ability to work in a team• Mastery of Java (Junit) and very good knowledge of RESTful (JSON) and API services;• Experience in test automation and scripting (API (Rest & Soap), Web interfaces, end to end,…);• Mastery of automation frameworks (RestAssured, Selenium, Spring Cloud Contract ...)• Mastery of Jenkins;• Experience in containerization (Docker, Kubernetes, AWS);• Experience in source code management;• Experience in test isolation (stubbing / mocking);• Knowledge of Atlassian tools (JIRA, Confluence,…);• Bilingualism (spoken / written) French and English.Assets• Knowledge of ETL and batch mode;• Knowledge of Agile methods (Scrum, Kanban, SAFe);Advantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Precision:CAD Bureautique's job is to bring a technological solution into the user's environment. He has to work out the detailed solution. We must be able to count on his creativity to design solutions as well as his ability to get his hands dirty.The incumbent acts as a content expert and resource person for the members of his unit and the clientele. She designs solutions for various business and security projects and initiatives She may be called upon to coordinate as well as "coach" professionals in her unit.Main responsibilities§ Act as a content expert in relation to his area of ​​expertise with clients and his unit;§ Advise and support its customers in the development, implementation, implementation and follow-ups relating to the various mandates carried out;§ Functionally supervise, if necessary, the work of professionals within the framework of projects or operational mandates;§ Ensure the efficient use of practices, procedures, methodologies and tools while aiming to achieve the unit's objectives;§ Collaborate in the development of policies, standards, models and programs in support of the projects and mandates of the unit;§ Ensure a watchdog role in order to understand and anticipate current trends in his field of expertise and make appropriate recommendations in order to ensure the development of best practices for the company.Project contribution: Feasibility study- Acts as a feasibility study manager according to the best deals Design· Collaborate with the solution architecture advisor in developing the solution in line with the directions and targets, as identified by the enterprise architecture and provided by the solution architecture advisor;· Identify operating issues and problems, in order to proactively provide comments and possible solutions to meet the needs of the project at the best possible costs;· Validate that the proposed solution is "operational", exploitable and respects technological frameworks;· Write the documentation (deliverables and / or activities) according to the supervision of project deliverables;Detailed engineering- Analyze, develop and design the detailed technological architecture of the solution in collaboration with other engineering consultants, technical experts and partners;· Fully assume the leadership expected of the advisor in his technical tower;- Proactively obtain from technical experts and partners the information necessary to perform detailed engineering within the agreed timeframe;- Validate all the information provided and ensure that it is consistent and fits perfectly into the solution;· Ensure that the solution meets the needs stated during the design phase and reduces the impact on the obsolescence of the solution;· Ensure that the solution meets technological frameworks and operationalization criteria;Support the operations team in setting up the solution and operationalizing Required Skills :- Operational side experience **- Cross-functional architecture expertise of technological solutions (environments / Tools / operating software and components)- Mastery of virtualization concepts- Advanced knowledge of CITRIX, VMWARE, Windows Infrastructure, AD, Azur AD, GPO, Office 365 Ecosystem- Advanced knowledge of Security, Telecom,- Intermediate knowledge of scripting languages ​​(VBS, PowerShell, SQL)- Intermediate knowledge of packaging technologies (App-V, MSI, etc.)Intermediate knowledge of System Center Configuration Manager (SCCM) management software· Knowledge of Project Management. Must know and master the principles of project management and estimate the efforts / costs of deliverables- Technical team supervision skills required- Be customer-oriented- Be attentive to his direct collaborators- Be good at interpersonal communication- Be empowered to make presentations to different audiences: Client, Executive, technical resources- Manage quality well- Have a political senseAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Precision:CAD Bureautique's job is to bring a technological solution into the user's environment. He has to work out the detailed solution. We must be able to count on his creativity to design solutions as well as his ability to get his hands dirty.The incumbent acts as a content expert and resource person for the members of his unit and the clientele. She designs solutions for various business and security projects and initiatives She may be called upon to coordinate as well as "coach" professionals in her unit.Main responsibilities§ Act as a content expert in relation to his area of ​​expertise with clients and his unit;§ Advise and support its customers in the development, implementation, implementation and follow-ups relating to the various mandates carried out;§ Functionally supervise, if necessary, the work of professionals within the framework of projects or operational mandates;§ Ensure the efficient use of practices, procedures, methodologies and tools while aiming to achieve the unit's objectives;§ Collaborate in the development of policies, standards, models and programs in support of the projects and mandates of the unit;§ Ensure a watchdog role in order to understand and anticipate current trends in his field of expertise and make appropriate recommendations in order to ensure the development of best practices for the company.Project contribution: Feasibility study- Acts as a feasibility study manager according to the best deals Design· Collaborate with the solution architecture advisor in developing the solution in line with the directions and targets, as identified by the enterprise architecture and provided by the solution architecture advisor;· Identify operating issues and problems, in order to proactively provide comments and possible solutions to meet the needs of the project at the best possible costs;· Validate that the proposed solution is "operational", exploitable and respects technological frameworks;· Write the documentation (deliverables and / or activities) according to the supervision of project deliverables;Detailed engineering- Analyze, develop and design the detailed technological architecture of the solution in collaboration with other engineering consultants, technical experts and partners;· Fully assume the leadership expected of the advisor in his technical tower;- Proactively obtain from technical experts and partners the information necessary to perform detailed engineering within the agreed timeframe;- Validate all the information provided and ensure that it is consistent and fits perfectly into the solution;· Ensure that the solution meets the needs stated during the design phase and reduces the impact on the obsolescence of the solution;· Ensure that the solution meets technological frameworks and operationalization criteria;Support the operations team in setting up the solution and operationalizing Required Skills :- Operational side experience **- Cross-functional architecture expertise of technological solutions (environments / Tools / operating software and components)- Mastery of virtualization concepts- Advanced knowledge of CITRIX, VMWARE, Windows Infrastructure, AD, Azur AD, GPO, Office 365 Ecosystem- Advanced knowledge of Security, Telecom,- Intermediate knowledge of scripting languages ​​(VBS, PowerShell, SQL)- Intermediate knowledge of packaging technologies (App-V, MSI, etc.)Intermediate knowledge of System Center Configuration Manager (SCCM) management software· Knowledge of Project Management. Must know and master the principles of project management and estimate the efforts / costs of deliverables- Technical team supervision skills required- Be customer-oriented- Be attentive to his direct collaborators- Be good at interpersonal communication- Be empowered to make presentations to different audiences: Client, Executive, technical resources- Manage quality well- Have a political senseAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are currently looking for a Denodo Analyst-Programmer to contribute to major ongoing projects. Main functions:•  Understand the needs and processes of the company in order to identify solutions, present and guide the business and IT teams in identifying the best solution• It is responsible for the design-implementation phase of applications on the Denodo platform• Supports the definition and compliance with the standards, conventions and principles of Denodo Data Virtualization• Collaborate with other application development teams to design, develop and deploy solutions leveraging the data virtualization tool• Solid understanding of data modeling concepts with experience building conceptual, logical and physical models• Translates business needs into long-term architecture solutions• Analyze and write reports related to developments (analysis part)•  Carry out the programming related to the functional stories (programming part)• Write and execute test scenarios• Support the user during the performance of acceptance tests and follow up on problems encountered during acceptance tests•  Make the development and code production go live• Perform post-implantation support according to deliverables• Review the deliverables of peers ("code review")Required profile:- Denodo, concrete experience in SQL and ETL development- 5+ years of experience in software development- 5+ years of experience on the Denodo platform- 5+ years of concrete experience on ETL developments- 5+ years of concrete experience in SQL developments- Strong knowledge of SQL development for relational databases- Skills in commercial and technical analysis- Experience in monitoring and optimizing the performance of Denodo environments- Experience with integrating data from multiple data sources- Recognized by his peers for effective teamwork- Able to progress in its recommendations despite the ambiguity- Proactive - takes care of cases quickly- Quality decision making- Mastery of problem solving- Project experience in agile mode- Ability to evolve under pressure and in a changing context- Be customer and results oriented- Be good at communications- Have a political senseAdvantages_____________________________________________________________________________Responsibilities_____________________________________________________________________________Qualifications_____________________________________________________________________________Summary_____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a Denodo Analyst-Programmer to contribute to major ongoing projects. Main functions:•  Understand the needs and processes of the company in order to identify solutions, present and guide the business and IT teams in identifying the best solution• It is responsible for the design-implementation phase of applications on the Denodo platform• Supports the definition and compliance with the standards, conventions and principles of Denodo Data Virtualization• Collaborate with other application development teams to design, develop and deploy solutions leveraging the data virtualization tool• Solid understanding of data modeling concepts with experience building conceptual, logical and physical models• Translates business needs into long-term architecture solutions• Analyze and write reports related to developments (analysis part)•  Carry out the programming related to the functional stories (programming part)• Write and execute test scenarios• Support the user during the performance of acceptance tests and follow up on problems encountered during acceptance tests•  Make the development and code production go live• Perform post-implantation support according to deliverables• Review the deliverables of peers ("code review")Required profile:- Denodo, concrete experience in SQL and ETL development- 5+ years of experience in software development- 5+ years of experience on the Denodo platform- 5+ years of concrete experience on ETL developments- 5+ years of concrete experience in SQL developments- Strong knowledge of SQL development for relational databases- Skills in commercial and technical analysis- Experience in monitoring and optimizing the performance of Denodo environments- Experience with integrating data from multiple data sources- Recognized by his peers for effective teamwork- Able to progress in its recommendations despite the ambiguity- Proactive - takes care of cases quickly- Quality decision making- Mastery of problem solving- Project experience in agile mode- Ability to evolve under pressure and in a changing context- Be customer and results oriented- Be good at communications- Have a political senseAdvantages_____________________________________________________________________________Responsibilities_____________________________________________________________________________Qualifications_____________________________________________________________________________Summary_____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Frontend Javascript DevelopersDeveloped an internal web component UI framework using HTML / CSS / JS for use in the development of our user, web and mobile interfaces. Required profileAngular or React developer with UI leanings.TechnologiesReact (tsx, jest, etc.)StencilCSS (SASS), HTMLTypescript, JavaScriptBootstrapGit, Bitbucket, JIRA, Confluence Knowledge, skills and experience· Create, integrate and maintain interactive user interface elements (components) and develop automated tests.· Strong knowledge of JavaScript.· Guarantee the compatibility of the components made between the different Web browsers by having a solid understanding of the problems and the cross-browser / platform solutions.· Ensure reliability and performance on all our platforms: web, mobile, tablet and assistive technology.· Recommend and apply web best practices (HTML, CSS, JavaScript).· Capable of providing elegant and maintainable code.· Knowledge of front-end development.· Develop CI / CD build (asset).Advantages______________________________________________________________________________________Responsibilities______________________________________________________________________________________Qualifications______________________________________________________________________________________Summary______________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Frontend Javascript DevelopersDeveloped an internal web component UI framework using HTML / CSS / JS for use in the development of our user, web and mobile interfaces. Required profileAngular or React developer with UI leanings.TechnologiesReact (tsx, jest, etc.)StencilCSS (SASS), HTMLTypescript, JavaScriptBootstrapGit, Bitbucket, JIRA, Confluence Knowledge, skills and experience· Create, integrate and maintain interactive user interface elements (components) and develop automated tests.· Strong knowledge of JavaScript.· Guarantee the compatibility of the components made between the different Web browsers by having a solid understanding of the problems and the cross-browser / platform solutions.· Ensure reliability and performance on all our platforms: web, mobile, tablet and assistive technology.· Recommend and apply web best practices (HTML, CSS, JavaScript).· Capable of providing elegant and maintainable code.· Knowledge of front-end development.· Develop CI / CD build (asset).Advantages______________________________________________________________________________________Responsibilities______________________________________________________________________________________Qualifications______________________________________________________________________________________Summary______________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      • Help define and review API requirements and use cases • Use business process requirements to eliminate API requirements and metrics.• Help developers design interfaces, classes, and components to meet business process design and API requirements.• Validate the design with stakeholders to ensure that the design meets requirements.• Inform the teams involved of any problem likely to affect other areas of the project.• Assist in quality management reviews, ensuring API designs and associated work products meet requirements.• Participate in the transition of requirements and use cases to the development team and ensure a clear and complete understanding of the requirements.• Help translate requirements and use cases into test conditions and expected results for product, performance, user acceptance and operational acceptance testing.• Help complete all appropriate documentation required by the development, testing and deployment team and the support team that will maintain the application.Skills requirement:• Ability to develop product requirements based on input gathered from various sources including analysis results and user community feedback • Ability to develop test conditions and expected results based on requirements application • Ability to review project deliverables for completeness and quality, and compliance with established project standards • Ability to identify and communicate issues and risks to team leaders or end user to facilitate rapid resolution • Knowledge of RESTful / SOAP APIs • Knowledge of XML / JSON / SQL • Understanding of backend web application and database • Saleforces Marketing cloud (an asset) • Ability to work with JIRA and in Agile mode (an asset)Advantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Help define and review API requirements and use cases • Use business process requirements to eliminate API requirements and metrics.• Help developers design interfaces, classes, and components to meet business process design and API requirements.• Validate the design with stakeholders to ensure that the design meets requirements.• Inform the teams involved of any problem likely to affect other areas of the project.• Assist in quality management reviews, ensuring API designs and associated work products meet requirements.• Participate in the transition of requirements and use cases to the development team and ensure a clear and complete understanding of the requirements.• Help translate requirements and use cases into test conditions and expected results for product, performance, user acceptance and operational acceptance testing.• Help complete all appropriate documentation required by the development, testing and deployment team and the support team that will maintain the application.Skills requirement:• Ability to develop product requirements based on input gathered from various sources including analysis results and user community feedback • Ability to develop test conditions and expected results based on requirements application • Ability to review project deliverables for completeness and quality, and compliance with established project standards • Ability to identify and communicate issues and risks to team leaders or end user to facilitate rapid resolution • Knowledge of RESTful / SOAP APIs • Knowledge of XML / JSON / SQL • Understanding of backend web application and database • Saleforces Marketing cloud (an asset) • Ability to work with JIRA and in Agile mode (an asset)Advantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      The incumbent works with a team of business partners and the development team to define and document the solution meeting the stated needs.Main role and responsibilitiesAnalyze the client's needs and support him in defining his needs, guide him in the appropriate functional solutions taking into account budgetary commitments and delivery deadlinesGuide the development teams in their analyzes and resolve functional problems occurring during the project so that the proposed solutions are consistent and take into account both user needs and the system architecture as well as the constraints to be respectedIdentify systems optimization opportunities, monitor the evolution of IT systems and advise users on the computerization of operations, the development of management and analysis tools and the management of systemsDevelop the various strategies related to testing, training, implementation, etc.Required profile- Bachelor's degree in an appropriate discipline- Six (6) years of relevant experience- Mastery of functional analysis concepts- Have an interest in understanding data- Experience with ETL processing (extractions, transformations, loadings) - (an asset)- Knowledge of functional analyzes- Knowledge of Oracle databases, DB2 and SQL language- Make quality decisions- Be good at interpersonal communication- Master problem solving- Mastering written communication- Demonstrate professional rigor and thoroughness- Understanding of the field of anti-money laundering or other compliance environment (an asset)Advantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The incumbent works with a team of business partners and the development team to define and document the solution meeting the stated needs.Main role and responsibilitiesAnalyze the client's needs and support him in defining his needs, guide him in the appropriate functional solutions taking into account budgetary commitments and delivery deadlinesGuide the development teams in their analyzes and resolve functional problems occurring during the project so that the proposed solutions are consistent and take into account both user needs and the system architecture as well as the constraints to be respectedIdentify systems optimization opportunities, monitor the evolution of IT systems and advise users on the computerization of operations, the development of management and analysis tools and the management of systemsDevelop the various strategies related to testing, training, implementation, etc.Required profile- Bachelor's degree in an appropriate discipline- Six (6) years of relevant experience- Mastery of functional analysis concepts- Have an interest in understanding data- Experience with ETL processing (extractions, transformations, loadings) - (an asset)- Knowledge of functional analyzes- Knowledge of Oracle databases, DB2 and SQL language- Make quality decisions- Be good at interpersonal communication- Master problem solving- Mastering written communication- Demonstrate professional rigor and thoroughness- Understanding of the field of anti-money laundering or other compliance environment (an asset)Advantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      CONTRACTOR - Sr Application Support Analyst - Missions Primary tasks related to Production Support Analyst role include but are not limited to: Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. End user community includes FO, MO, Product Controls, and Risk.Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. Multi-tasking environment.Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book.Communicate with users regarding application outages.Help configure setup as requested by users and monitor platforms.Understand regulatory environment and constraints.Perform post-rollout testing of new releases (quality assurance).Handle queries and one-off data research requests from users.Respond to end users within timeframe dictated by the severity of the problem, and document and track (case histories, issues, and action steps) the response.Research technical processes using sources such as error logs and product technical documentation; and identify solutions to resolve problems or improve efficiency.Respect internal IT norms, standards, and processes.Timely reporting of production and project status to client and IT management.Effective and efficient oral and written communication to various audiences at appropriate levels.Partner with development teams on release management.Partner with the Global support teams to ensure quality support to our end users.Effectively manage the Client Relationship with the end user community. Profile Competencies Required: Experience in application supportKnowledge of market Risk Management in Finance (Risk Analysis, VaR, SVaR, PnL, Liquidity)Knowledge of pricing of Equity and Derivatives products (Options, ELS, Futures, …)Experience working with relational databasesGood ability to analyze, solve and monitor problemsGood organizational and priority skills and ability to manage multiple tasks simultaneously Desired/ Plus:FRM CertificationITIL Certification Technical skills Required:2+ years SQL (SQL Server, Oracle …)2+ years Unix, Linux server environment Desired/ Plus:Knowledge in Programming (Python, Shell, Java) Education Required:Bachelor of Computers Science or other related university degree Languages Required:English Desired/ Plus:French AdvantagesLong term contract, very stable and challenging environment. Lots of opportunities to grow within the company and very competent teams to help support all the activitiesResponsibilitiesMissions Primary tasks related to Production Support Analyst role include but are not limited to: Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. End user community includes FO, MO, Product Controls, and Risk.Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. Multi-tasking environment.Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book.Communicate with users regarding application outages.Help configure setup as requested by users and monitor platforms.Understand regulatory environment and constraints.Perform post-rollout testing of new releases (quality assurance).Handle queries and one-off data research requests from users.Respond to end users within timeframe dictated by the severity of the problem, and document and track (case histories, issues, and action steps) the response.Research technical processes using sources such as error logs and product technical documentation; and identify solutions to resolve problems or improve efficiency.Respect internal IT norms, standards, and processes.Timely reporting of production and project status to client and IT management.Effective and efficient oral and written communication to various audiences at appropriate levels.Partner with development teams on release management.Partner with the Global support teams to ensure quality support to our end users.Effectively manage the Client Relationship with the end user community. Qualifications Profile Competencies Required: Experience in application supportKnowledge of market Risk Management in Finance (Risk Analysis, VaR, SVaR, PnL, Liquidity)Knowledge of pricing of Equity and Derivatives products (Options, ELS, Futures, …)Experience working with relational databasesGood ability to analyze, solve and monitor problemsGood organizational and priority skills and ability to manage multiple tasks simultaneously Desired/ Plus:FRM CertificationITIL Certification Technical skills Required:2+ years SQL (SQL Server, Oracle …)2+ years Unix, Linux server environment Desired/ Plus:Knowledge in Programming (Python, Shell, Java) Education Required:Bachelor of Computers Science or other related university degree Languages Required:English Desired/ Plus:French Summary Profile Competencies Required: Experience in application supportKnowledge of market Risk Management in Finance (Risk Analysis, VaR, SVaR, PnL, Liquidity)Knowledge of pricing of Equity and Derivatives products (Options, ELS, Futures, …)Experience working with relational databasesGood ability to analyze, solve and monitor problemsGood organizational and priority skills and ability to manage multiple tasks simultaneously Desired/ Plus:FRM CertificationITIL Certification Technical skills Required:2+ years SQL (SQL Server, Oracle …)2+ years Unix, Linux server environment Desired/ Plus:Knowledge in Programming (Python, Shell, Java) Education Required:Bachelor of Computers Science or other related university degree Languages Required:English Desired/ Plus:French Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      CONTRACTOR - Sr Application Support Analyst - Missions Primary tasks related to Production Support Analyst role include but are not limited to: Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. End user community includes FO, MO, Product Controls, and Risk.Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. Multi-tasking environment.Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book.Communicate with users regarding application outages.Help configure setup as requested by users and monitor platforms.Understand regulatory environment and constraints.Perform post-rollout testing of new releases (quality assurance).Handle queries and one-off data research requests from users.Respond to end users within timeframe dictated by the severity of the problem, and document and track (case histories, issues, and action steps) the response.Research technical processes using sources such as error logs and product technical documentation; and identify solutions to resolve problems or improve efficiency.Respect internal IT norms, standards, and processes.Timely reporting of production and project status to client and IT management.Effective and efficient oral and written communication to various audiences at appropriate levels.Partner with development teams on release management.Partner with the Global support teams to ensure quality support to our end users.Effectively manage the Client Relationship with the end user community. Profile Competencies Required: Experience in application supportKnowledge of market Risk Management in Finance (Risk Analysis, VaR, SVaR, PnL, Liquidity)Knowledge of pricing of Equity and Derivatives products (Options, ELS, Futures, …)Experience working with relational databasesGood ability to analyze, solve and monitor problemsGood organizational and priority skills and ability to manage multiple tasks simultaneously Desired/ Plus:FRM CertificationITIL Certification Technical skills Required:2+ years SQL (SQL Server, Oracle …)2+ years Unix, Linux server environment Desired/ Plus:Knowledge in Programming (Python, Shell, Java) Education Required:Bachelor of Computers Science or other related university degree Languages Required:English Desired/ Plus:French AdvantagesLong term contract, very stable and challenging environment. Lots of opportunities to grow within the company and very competent teams to help support all the activitiesResponsibilitiesMissions Primary tasks related to Production Support Analyst role include but are not limited to: Provide timely resolution of functional and technical issues and report incidents to the appropriate chain of command. End user community includes FO, MO, Product Controls, and Risk.Troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. Multi-tasking environment.Provide functional and technical expertise to produce and promote maintainable and quality solutions. Includes documenting system requirements and documentation of support run book.Communicate with users regarding application outages.Help configure setup as requested by users and monitor platforms.Understand regulatory environment and constraints.Perform post-rollout testing of new releases (quality assurance).Handle queries and one-off data research requests from users.Respond to end users within timeframe dictated by the severity of the problem, and document and track (case histories, issues, and action steps) the response.Research technical processes using sources such as error logs and product technical documentation; and identify solutions to resolve problems or improve efficiency.Respect internal IT norms, standards, and processes.Timely reporting of production and project status to client and IT management.Effective and efficient oral and written communication to various audiences at appropriate levels.Partner with development teams on release management.Partner with the Global support teams to ensure quality support to our end users.Effectively manage the Client Relationship with the end user community. Qualifications Profile Competencies Required: Experience in application supportKnowledge of market Risk Management in Finance (Risk Analysis, VaR, SVaR, PnL, Liquidity)Knowledge of pricing of Equity and Derivatives products (Options, ELS, Futures, …)Experience working with relational databasesGood ability to analyze, solve and monitor problemsGood organizational and priority skills and ability to manage multiple tasks simultaneously Desired/ Plus:FRM CertificationITIL Certification Technical skills Required:2+ years SQL (SQL Server, Oracle …)2+ years Unix, Linux server environment Desired/ Plus:Knowledge in Programming (Python, Shell, Java) Education Required:Bachelor of Computers Science or other related university degree Languages Required:English Desired/ Plus:French Summary Profile Competencies Required: Experience in application supportKnowledge of market Risk Management in Finance (Risk Analysis, VaR, SVaR, PnL, Liquidity)Knowledge of pricing of Equity and Derivatives products (Options, ELS, Futures, …)Experience working with relational databasesGood ability to analyze, solve and monitor problemsGood organizational and priority skills and ability to manage multiple tasks simultaneously Desired/ Plus:FRM CertificationITIL Certification Technical skills Required:2+ years SQL (SQL Server, Oracle …)2+ years Unix, Linux server environment Desired/ Plus:Knowledge in Programming (Python, Shell, Java) Education Required:Bachelor of Computers Science or other related university degree Languages Required:English Desired/ Plus:French Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      •EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipAdvantages•EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipResponsibilities•EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipQualifications•EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipSummary•EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      •EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipAdvantages•EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipResponsibilities•EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipQualifications•EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipSummary•EnvironmentoOur Client’s 8 person Customer Success Operations team is focused on supporting our Global Renewals practiceoGlobal Renewals is a team of ~180 people focused on Customer Success, and driving renewal engagementsoWe recently introduced a new Customer Success platform that automatesIdentifying accounts most at risk for renewalPrioritizing them based on revenue impact, degree of risk, and alignment with key renewal objectivesAssign them to our team of ~150 Customer Success SpecialistsoThere are open questions on whether our automation is working as expected, and lack the resources to inspect the quality and quantity of assignments•ResponsibilitiesoBecome knowledgeable about how our automation drives engagements to Customer Success SpecialistsoDevelop and maintain an analytical environment that allows inspection of work assignment, focused on quality and quantity at the global, geo, team and individual levelsoIdentify unintended gaps in coverage based on our existing assignment rulesoWork with regional leadership to forecast the business priorities and required adjustments/additions to existing assignment rulesoMake recommendations to leadership on changes that should be implemented to close gaps, increase quality, or support strategic focus areas•SkillsoExperience working in a Salesforce.com environmentoProven background & experience with analytical tools such as Tableau or Einstein Analytics (knowledge of SFDC SOQL a plus)oExperience in building Salesforce.com ReportsoExperience working with senior decision makersoStrong communication/interpersonal skillsoBusiness acumen to prepare detailed findings, and recommend course of actionoExperience defining business requirements and reporting them to stakeholdersoPresentation skills to share findings with leadershipRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Senior Developer to join our buying intelligence team. The Senior Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the client technical stack and holds accountability for its SLAs.AdvantagesThis is a great 12 months contract opportunity!Please send your resume to guillaume.dion@randstad.ca if you are interested.ResponsibilitiesThe Senior Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the client technical stack and holds accountability for its SLAs.Qualifications● Bachelor’s degree in Computer Science, Engineering, or a related technical field, Master’s degree an asset● 7+ years of software development experience● Able to code complex features with Python● Experience with Kubernetes● Understand event-driven architecture & pub/sub pattern● Experience developing backend services● Experience with PostgreSQL databases at scale● Confident with the development of REST APIs● Able to write different levels of tests (Unit, Contract, Integration, E2E)● Proficiency in Git● Strong written and verbal communication skills in English● Familiarity with Typescript/React is an assetSummaryWe are looking for a Senior Developer to join our buying intelligence team. The Senior Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the client technical stack and holds accountability for its SLAs.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Senior Developer to join our buying intelligence team. The Senior Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the client technical stack and holds accountability for its SLAs.AdvantagesThis is a great 12 months contract opportunity!Please send your resume to guillaume.dion@randstad.ca if you are interested.ResponsibilitiesThe Senior Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the client technical stack and holds accountability for its SLAs.Qualifications● Bachelor’s degree in Computer Science, Engineering, or a related technical field, Master’s degree an asset● 7+ years of software development experience● Able to code complex features with Python● Experience with Kubernetes● Understand event-driven architecture & pub/sub pattern● Experience developing backend services● Experience with PostgreSQL databases at scale● Confident with the development of REST APIs● Able to write different levels of tests (Unit, Contract, Integration, E2E)● Proficiency in Git● Strong written and verbal communication skills in English● Familiarity with Typescript/React is an assetSummaryWe are looking for a Senior Developer to join our buying intelligence team. The Senior Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. He/She owns at least one component of the client technical stack and holds accountability for its SLAs.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Java Developer:What you will be doing:  As a squad member, you will: Develop and maintain the back-end services powering our consumer-facing applications that deliver a seamless, rich experience to Web and Mobile Platforms. Support and enhance the foundations for a distributed Web application architecture, maintaining a high level of performance and quality. Exemplify our standard for quality of application development with elegant, scalable, clean code. Collaborate with a growing team of experienced designers, engineers, project managers and QA professionals. . What you need to bring to this position:  Mandatory BS Computer Science, Software Engineering or related fields  Recognized experience in Java back-end development with the following technologies: JDK 8+, Spring, Microservices, REST, Git, JUnit, mocking frameworks. Eligible to work in Canada (citizen, permanent resident or post graduate work permit holder)  Important assets Experience working with NOSQL databases. Experience working with Docker, Kubernetes and CI/CD pipelines. Experience with Cloud-based SaaS application development and GCP. Worked in an Agile / Scrum development team that promoted software development best practices, such as automated testing, code reviews, vulnerability management and DevOps techniques. Good understanding of the software development life cycle (SDLC). Good understanding of Atlassian tools (Jira, Confluence and Bitbucket). Collaborative individual who works well in a team as well as an individual setting. Problem solver and critical thinker. Quality driven, customer focused. Good written and oral communication skills Assets Experience in front-end development with React and Redux. Experience in Go development in a microservices architecture and unit testing AdvantagesWork from home for the foreseeable future. Company located downton Montreal. contract at 37.5 hours a weekResponsibilitiesWhat you will be doing:  As a squad member, you will: Develop and maintain the back-end services powering our consumer-facing applications that deliver a seamless, rich experience to Web and Mobile Platforms. Support and enhance the foundations for a distributed Web application architecture, maintaining a high level of performance and quality. Exemplify our standard for quality of application development with elegant, scalable, clean code. Collaborate with a growing team of experienced designers, engineers, project managers and QA professionals. . QualificationsWhat you need to bring to this position:  Mandatory BS Computer Science, Software Engineering or related fields  Recognized experience in Java back-end development with the following technologies: JDK 8+, Spring, Microservices, REST, Git, JUnit, mocking frameworks. Eligible to work in Canada (citizen, permanent resident or post graduate work permit holder)  Important assets Experience working with NOSQL databases. Experience working with Docker, Kubernetes and CI/CD pipelines. Experience with Cloud-based SaaS application development and GCP. Worked in an Agile / Scrum development team that promoted software development best practices, such as automated testing, code reviews, vulnerability management and DevOps techniques. Good understanding of the software development life cycle (SDLC). Good understanding of Atlassian tools (Jira, Confluence and Bitbucket). Collaborative individual who works well in a team as well as an individual setting. Problem solver and critical thinker. Quality driven, customer focused. Good written and oral communication skills Assets Experience in front-end development with React and Redux. Experience in Go development in a microservices architecture and unit testing SummaryWhat you need to bring to this position:  Mandatory BS Computer Science, Software Engineering or related fields  Recognized experience in Java back-end development with the following technologies: JDK 8+, Spring, Microservices, REST, Git, JUnit, mocking frameworks. Eligible to work in Canada (citizen, permanent resident or post graduate work permit holder)  Important assets Experience working with NOSQL databases. Experience working with Docker, Kubernetes and CI/CD pipelines. Experience with Cloud-based SaaS application development and GCP. Worked in an Agile / Scrum development team that promoted software development best practices, such as automated testing, code reviews, vulnerability management and DevOps techniques. Good understanding of the software development life cycle (SDLC). Good understanding of Atlassian tools (Jira, Confluence and Bitbucket). Collaborative individual who works well in a team as well as an individual setting. Problem solver and critical thinker. Quality driven, customer focused. Good written and oral communication skills Assets Experience in front-end development with React and Redux. Experience in Go development in a microservices architecture and unit testing Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Java Developer:What you will be doing:  As a squad member, you will: Develop and maintain the back-end services powering our consumer-facing applications that deliver a seamless, rich experience to Web and Mobile Platforms. Support and enhance the foundations for a distributed Web application architecture, maintaining a high level of performance and quality. Exemplify our standard for quality of application development with elegant, scalable, clean code. Collaborate with a growing team of experienced designers, engineers, project managers and QA professionals. . What you need to bring to this position:  Mandatory BS Computer Science, Software Engineering or related fields  Recognized experience in Java back-end development with the following technologies: JDK 8+, Spring, Microservices, REST, Git, JUnit, mocking frameworks. Eligible to work in Canada (citizen, permanent resident or post graduate work permit holder)  Important assets Experience working with NOSQL databases. Experience working with Docker, Kubernetes and CI/CD pipelines. Experience with Cloud-based SaaS application development and GCP. Worked in an Agile / Scrum development team that promoted software development best practices, such as automated testing, code reviews, vulnerability management and DevOps techniques. Good understanding of the software development life cycle (SDLC). Good understanding of Atlassian tools (Jira, Confluence and Bitbucket). Collaborative individual who works well in a team as well as an individual setting. Problem solver and critical thinker. Quality driven, customer focused. Good written and oral communication skills Assets Experience in front-end development with React and Redux. Experience in Go development in a microservices architecture and unit testing AdvantagesWork from home for the foreseeable future. Company located downton Montreal. contract at 37.5 hours a weekResponsibilitiesWhat you will be doing:  As a squad member, you will: Develop and maintain the back-end services powering our consumer-facing applications that deliver a seamless, rich experience to Web and Mobile Platforms. Support and enhance the foundations for a distributed Web application architecture, maintaining a high level of performance and quality. Exemplify our standard for quality of application development with elegant, scalable, clean code. Collaborate with a growing team of experienced designers, engineers, project managers and QA professionals. . QualificationsWhat you need to bring to this position:  Mandatory BS Computer Science, Software Engineering or related fields  Recognized experience in Java back-end development with the following technologies: JDK 8+, Spring, Microservices, REST, Git, JUnit, mocking frameworks. Eligible to work in Canada (citizen, permanent resident or post graduate work permit holder)  Important assets Experience working with NOSQL databases. Experience working with Docker, Kubernetes and CI/CD pipelines. Experience with Cloud-based SaaS application development and GCP. Worked in an Agile / Scrum development team that promoted software development best practices, such as automated testing, code reviews, vulnerability management and DevOps techniques. Good understanding of the software development life cycle (SDLC). Good understanding of Atlassian tools (Jira, Confluence and Bitbucket). Collaborative individual who works well in a team as well as an individual setting. Problem solver and critical thinker. Quality driven, customer focused. Good written and oral communication skills Assets Experience in front-end development with React and Redux. Experience in Go development in a microservices architecture and unit testing SummaryWhat you need to bring to this position:  Mandatory BS Computer Science, Software Engineering or related fields  Recognized experience in Java back-end development with the following technologies: JDK 8+, Spring, Microservices, REST, Git, JUnit, mocking frameworks. Eligible to work in Canada (citizen, permanent resident or post graduate work permit holder)  Important assets Experience working with NOSQL databases. Experience working with Docker, Kubernetes and CI/CD pipelines. Experience with Cloud-based SaaS application development and GCP. Worked in an Agile / Scrum development team that promoted software development best practices, such as automated testing, code reviews, vulnerability management and DevOps techniques. Good understanding of the software development life cycle (SDLC). Good understanding of Atlassian tools (Jira, Confluence and Bitbucket). Collaborative individual who works well in a team as well as an individual setting. Problem solver and critical thinker. Quality driven, customer focused. Good written and oral communication skills Assets Experience in front-end development with React and Redux. Experience in Go development in a microservices architecture and unit testing Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      Project ManagerFull time 37.5h/week1 year contractWHAT AWAITS YOU:Under the leadership of the Business Process and IT (CPM) Project Manager, the Project Manager (PM) plays a leadership role with respect to the initiatives of the assigned P&TI business development program. The PM manages the priorities of the resources allocated to him by the PMO as well as the schedule of projects in order to provide optimal solutions to the company for the initiatives under his responsibility. He participates in the execution of the change management strategy, risk management and stakeholder management. In collaboration with the project manager, the project manager proposes directional decisions to the steering committee. YOUR ADVANTAGES :• Key position with high visibility within our organization• Very competitive salary and benefits• Stimulating position, perfect if you like a challenge!• Innovative and forward-looking teamAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesRESPONSIBILITIES:• Responsible for the delivery of his portfolio in accordance with the budget and the project plan• Define and assign the tasks related to the execution of his project• Ensures the delivery of the required time and quality related to his project package• Participate in the definition of the "scope" / "Solution" of work for his project package• Plans and manages the update of the projects to which he is assigned• He actively participates in the implementation of best practices in project management• If necessary, supports business analysts in the execution of deliverables and workshop facilitationQualificationsKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectSummaryKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Project ManagerFull time 37.5h/week1 year contractWHAT AWAITS YOU:Under the leadership of the Business Process and IT (CPM) Project Manager, the Project Manager (PM) plays a leadership role with respect to the initiatives of the assigned P&TI business development program. The PM manages the priorities of the resources allocated to him by the PMO as well as the schedule of projects in order to provide optimal solutions to the company for the initiatives under his responsibility. He participates in the execution of the change management strategy, risk management and stakeholder management. In collaboration with the project manager, the project manager proposes directional decisions to the steering committee. YOUR ADVANTAGES :• Key position with high visibility within our organization• Very competitive salary and benefits• Stimulating position, perfect if you like a challenge!• Innovative and forward-looking teamAdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesRESPONSIBILITIES:• Responsible for the delivery of his portfolio in accordance with the budget and the project plan• Define and assign the tasks related to the execution of his project• Ensures the delivery of the required time and quality related to his project package• Participate in the definition of the "scope" / "Solution" of work for his project package• Plans and manages the update of the projects to which he is assigned• He actively participates in the implementation of best practices in project management• If necessary, supports business analysts in the execution of deliverables and workshop facilitationQualificationsKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectSummaryKNOWLEDGE AND ABILITIES:• Experience on projects involving the development and deployment of embedded software solutions or SaaS• Experience with agile development tools like Jira, Kanban, others.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Ability to operate in both agile and waterfall mode (Stage-Gate / Phase-Gate)• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Bilingualism (French and English) TRAINING AND EXPERIENCES:• Bachelor's degree in engineering, computer science or equivalent work experience• PMP certification an asset• Demonstration of successful implementation of cross-functional P&IT solutions• Excellent knowledge of methods and best practices related to IT project business analysis• Experience in people management is considered an asset• Excellent written and verbal communication skills (French and English)• In-depth knowledge of organizational change management• Knowledge of a standard methodology in business analysis• Proven track record, showing the ability to successfully complete the full cycle of a projectRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      Call center agent12 MONTH CONTRACT 40 hours a weekDESCRIPTIONS OF ACTIVITIESReporting to the Senior Director, Front Line Services and Advice, you will need to respond to calls and emails received from clients as quickly as possible. The Help Desk is responsible for providing Level 1 IT support via phone, email and chat. Our team is made up of dynamic and passionate individuals with a customer service driven approach while providing IT support to diagnose, assist and resolve issues at first contact. We are dedicated to delivering a remarkable service experience to our customers!Responsibilities• Provide quality customer support to all inbound contacts (via call, email or direct contact) for incidents or service requests (queries);• Diagnose, troubleshoot and resolve reported technical issues, based on knowledge base articles on the handling and execution of incidents or requests;• Appropriate use of all the tools available for resolution activities (remote control, ticketing systems, communication);• Record and document all troubleshooting steps and resolution activities in the incident management tool (ticketing system);• Assign contacts that cannot be resolved on first contact to level 2/3 support teams according to the knowledge base;• Collaborate with level 2/3 teams as needed.• REQUIREMENTS• 1 to 3 years of relevant experience;• Has held a similar role in recent years;• Knowledge of ITSM is an asset;• Demonstrated experience in a similar context;• Good knowledge of the Office 365 suite;• Ability to multitask;• Be able to work under pressure;• Experience in customer service.SKILLS (BEHAVIORS, SKILLS)• Know how to communicate effectively;• Autonomy, initiative;•Teamwork ;• Rigor.PROJECT PLACE: MontrealAdvantages1 year contract, 40 hours a week, large financial company based in downtown MontrealResponsibilitiesDESCRIPTIONS OF ACTIVITIESReporting to the Senior Director, Front Line Services and Advice, you will need to respond to calls and emails received from clients as quickly as possible. The Help Desk is responsible for providing Level 1 IT support via phone, email and chat. Our team is made up of dynamic and passionate individuals with a customer service driven approach while providing IT support to diagnose, assist and resolve issues at first contact. We are dedicated to delivering a remarkable service experience to our customers!Responsibilities• Provide quality customer support to all inbound contacts (via call, email or direct contact) for incidents or service requests (queries);• Diagnose, troubleshoot and resolve reported technical issues, based on knowledge base articles on the handling and execution of incidents or requests;• Appropriate use of all the tools available for resolution activities (remote control, ticketing systems, communication);• Record and document all troubleshooting steps and resolution activities in the incident management tool (ticketing system);• Assign contacts that cannot be resolved on first contact to level 2/3 support teams according to the knowledge base;• Collaborate with level 2/3 teams as needed.Qualifications• REQUIREMENTS• 1 to 3 years of relevant experience;• Has held a similar role in recent years;• Knowledge of ITSM is an asset;• Demonstrated experience in a similar context;• Good knowledge of the Office 365 suite;• Ability to multitask;• Be able to work under pressure;• Experience in customer service.SKILLS (BEHAVIORS, SKILLS)• Know how to communicate effectively;• Autonomy, initiative;•Teamwork ;• Rigor.PROJECT PLACE: MontrealSummary• REQUIREMENTS• 1 to 3 years of relevant experience;• Has held a similar role in recent years;• Knowledge of ITSM is an asset;• Demonstrated experience in a similar context;• Good knowledge of the Office 365 suite;• Ability to multitask;• Be able to work under pressure;• Experience in customer service.SKILLS (BEHAVIORS, SKILLS)• Know how to communicate effectively;• Autonomy, initiative;•Teamwork ;• Rigor.PROJECT PLACE: MontrealRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Call center agent12 MONTH CONTRACT 40 hours a weekDESCRIPTIONS OF ACTIVITIESReporting to the Senior Director, Front Line Services and Advice, you will need to respond to calls and emails received from clients as quickly as possible. The Help Desk is responsible for providing Level 1 IT support via phone, email and chat. Our team is made up of dynamic and passionate individuals with a customer service driven approach while providing IT support to diagnose, assist and resolve issues at first contact. We are dedicated to delivering a remarkable service experience to our customers!Responsibilities• Provide quality customer support to all inbound contacts (via call, email or direct contact) for incidents or service requests (queries);• Diagnose, troubleshoot and resolve reported technical issues, based on knowledge base articles on the handling and execution of incidents or requests;• Appropriate use of all the tools available for resolution activities (remote control, ticketing systems, communication);• Record and document all troubleshooting steps and resolution activities in the incident management tool (ticketing system);• Assign contacts that cannot be resolved on first contact to level 2/3 support teams according to the knowledge base;• Collaborate with level 2/3 teams as needed.• REQUIREMENTS• 1 to 3 years of relevant experience;• Has held a similar role in recent years;• Knowledge of ITSM is an asset;• Demonstrated experience in a similar context;• Good knowledge of the Office 365 suite;• Ability to multitask;• Be able to work under pressure;• Experience in customer service.SKILLS (BEHAVIORS, SKILLS)• Know how to communicate effectively;• Autonomy, initiative;•Teamwork ;• Rigor.PROJECT PLACE: MontrealAdvantages1 year contract, 40 hours a week, large financial company based in downtown MontrealResponsibilitiesDESCRIPTIONS OF ACTIVITIESReporting to the Senior Director, Front Line Services and Advice, you will need to respond to calls and emails received from clients as quickly as possible. The Help Desk is responsible for providing Level 1 IT support via phone, email and chat. Our team is made up of dynamic and passionate individuals with a customer service driven approach while providing IT support to diagnose, assist and resolve issues at first contact. We are dedicated to delivering a remarkable service experience to our customers!Responsibilities• Provide quality customer support to all inbound contacts (via call, email or direct contact) for incidents or service requests (queries);• Diagnose, troubleshoot and resolve reported technical issues, based on knowledge base articles on the handling and execution of incidents or requests;• Appropriate use of all the tools available for resolution activities (remote control, ticketing systems, communication);• Record and document all troubleshooting steps and resolution activities in the incident management tool (ticketing system);• Assign contacts that cannot be resolved on first contact to level 2/3 support teams according to the knowledge base;• Collaborate with level 2/3 teams as needed.Qualifications• REQUIREMENTS• 1 to 3 years of relevant experience;• Has held a similar role in recent years;• Knowledge of ITSM is an asset;• Demonstrated experience in a similar context;• Good knowledge of the Office 365 suite;• Ability to multitask;• Be able to work under pressure;• Experience in customer service.SKILLS (BEHAVIORS, SKILLS)• Know how to communicate effectively;• Autonomy, initiative;•Teamwork ;• Rigor.PROJECT PLACE: MontrealSummary• REQUIREMENTS• 1 to 3 years of relevant experience;• Has held a similar role in recent years;• Knowledge of ITSM is an asset;• Demonstrated experience in a similar context;• Good knowledge of the Office 365 suite;• Ability to multitask;• Be able to work under pressure;• Experience in customer service.SKILLS (BEHAVIORS, SKILLS)• Know how to communicate effectively;• Autonomy, initiative;•Teamwork ;• Rigor.PROJECT PLACE: MontrealRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a quality assurance AND automation analyst, you act as a resource person in your field with your unit, dedicated customers and partners for office software and hardware· Develop tools and scripts to automate tasks related to package management and deployment. Monitor and evolve it in order to maximize efficiency in automation and deployment.· You provide the rules of your discipline and recommend improvement solutions in order to optimize and develop processes and work methods.· Your role consists in analyzing and diagnosing problems or situations that could significantly affect the quality of deliverables, provide feedback to your unit and partners and ensure the implementation of corrective measures.· You are called upon to interact with various stakeholders working in complementary areas of expertise.· The resource must be meticulous, relational. She shares her knowledge and acts as a team player promoting communications.· Monitor the quality of IT services and quickly identify situations that could jeopardize the stability of IT environments by analyzing recurring incidents, identifying those that become critical and making recommendations.· Maintain close ties with clients in order to stay abreast of their level of satisfaction with the quality of the services provided. Act as responsible for this clientele for the reception of complaints. Document them and communicate the required information to partners so that they can provide a permanent solution to customer satisfaction, validate and ensure the implementation of the determined action plans.· Identify situations that may significantly affect the quality and stability of environments and make recommendations based on impacts and risks or opportunities for improvement with regard to change management.· Analyze and document the requests of the various partners.· Ensure quality so that they are compliant and harmoniously integrated across all office automation technology platforms.Required profile- Automation and quality assuranceo Bachelor's degree in an appropriate disciplineo Four (4) years of relevant experienceo SCCM 2012, ideally 2016 current brancho Intermediate level knowledge of English (score 3)o Be good at interpersonal communication by being a team player promoting communicationo Be customer-orientedo Know how to inform by sharing knowledgeo Demonstrate a great ability to learn in the field and a strong capacity for integrationo Excellent ability to document informationo Experience in office support- Quality assuranceo Experience in developing and monitoring strategies and test caseso Experience with HP ALM, UFT, Jira tools, test performance toolso Analytical capacity- Software automationso Good knowledge of tools and software :, MSI / MSIX, APP-V sequencer, Raypack Studio or Installshield, CMD, Power Builder, Power Shell, VB Script, VmWare, Java script, HTML / CSSo Basic knowledge of Citrix, report builder, etc.o Knowledge of software installationAdvantages___________________________________________________________________________________Responsibilities___________________________________________________________________________________Qualifications___________________________________________________________________________________Summary___________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a quality assurance AND automation analyst, you act as a resource person in your field with your unit, dedicated customers and partners for office software and hardware· Develop tools and scripts to automate tasks related to package management and deployment. Monitor and evolve it in order to maximize efficiency in automation and deployment.· You provide the rules of your discipline and recommend improvement solutions in order to optimize and develop processes and work methods.· Your role consists in analyzing and diagnosing problems or situations that could significantly affect the quality of deliverables, provide feedback to your unit and partners and ensure the implementation of corrective measures.· You are called upon to interact with various stakeholders working in complementary areas of expertise.· The resource must be meticulous, relational. She shares her knowledge and acts as a team player promoting communications.· Monitor the quality of IT services and quickly identify situations that could jeopardize the stability of IT environments by analyzing recurring incidents, identifying those that become critical and making recommendations.· Maintain close ties with clients in order to stay abreast of their level of satisfaction with the quality of the services provided. Act as responsible for this clientele for the reception of complaints. Document them and communicate the required information to partners so that they can provide a permanent solution to customer satisfaction, validate and ensure the implementation of the determined action plans.· Identify situations that may significantly affect the quality and stability of environments and make recommendations based on impacts and risks or opportunities for improvement with regard to change management.· Analyze and document the requests of the various partners.· Ensure quality so that they are compliant and harmoniously integrated across all office automation technology platforms.Required profile- Automation and quality assuranceo Bachelor's degree in an appropriate disciplineo Four (4) years of relevant experienceo SCCM 2012, ideally 2016 current brancho Intermediate level knowledge of English (score 3)o Be good at interpersonal communication by being a team player promoting communicationo Be customer-orientedo Know how to inform by sharing knowledgeo Demonstrate a great ability to learn in the field and a strong capacity for integrationo Excellent ability to document informationo Experience in office support- Quality assuranceo Experience in developing and monitoring strategies and test caseso Experience with HP ALM, UFT, Jira tools, test performance toolso Analytical capacity- Software automationso Good knowledge of tools and software :, MSI / MSIX, APP-V sequencer, Raypack Studio or Installshield, CMD, Power Builder, Power Shell, VB Script, VmWare, Java script, HTML / CSSo Basic knowledge of Citrix, report builder, etc.o Knowledge of software installationAdvantages___________________________________________________________________________________Responsibilities___________________________________________________________________________________Qualifications___________________________________________________________________________________Summary___________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a UI Specialist, your mission is to enrich the user experience of our members and clients on informational web platforms, more specifically for internal applications for frontline employees.You play the role of UI expert, supporting dedicated clients and partners in the context of various intervention and development mandates. You participate in the design and optimization of interfaces and transversal experiences, taking into account ergonomic and technical impacts.You take charge of the realization of your projects, from conception to going online, following the action plans, orientations and objectives of the organization. You help solve complex problems, which require detailed analysis and knowledge of the business domain. The tie-ups are frequent, you will be called upon to work in a rapidly changing environment with a dynamic multidisciplinary team. You are also called upon to interact with various stakeholders from complementary areas of expertise. Mastering interpersonal relationships is therefore an essential skill and you must be open to change.Additional responsibilities· Collaborate with our partners to understand their objectives and business needsCollaborate closely with Product Owners (PO), UX Designers and Developers in an agile contextCreate interactive models and prototypesActively participate in the internal design communityMonitor and share the best web trends·In addition, here is what may interest youOur dynamic and multidisciplinary teamOur flexible hours and occasional teleworking·Special conditions· The application must be accompanied by a portfolio·Required profileBachelor's degree in an appropriate disciplineA minimum of two years of experience in a role of UI specialistPlease note that other combinations of relevant education and experience may be consideredFor vacant positions available in Quebec, please note that knowledge of French is required·Specific knowledgeMastery of web and mobile constraintsMastery of the concepts of responsive designExcellent knowledge of visual designKnowledge of accessibility conceptsKnowledge of new trends in web technologies and graphic designKnowledge of Sketch, Photoshop, Adobe CC, etc.· Basic knowledge of HTML and CSS web languages ​​an asset.·Cooperate, Be customer-oriented, Be action-oriented, Stimulate innovation Key skills with the desired profileHave a good knowledge of the sector, Manage complexity, Manage uncertainty and ambiguity, Master interpersonal relationshipsAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a UI Specialist, your mission is to enrich the user experience of our members and clients on informational web platforms, more specifically for internal applications for frontline employees.You play the role of UI expert, supporting dedicated clients and partners in the context of various intervention and development mandates. You participate in the design and optimization of interfaces and transversal experiences, taking into account ergonomic and technical impacts.You take charge of the realization of your projects, from conception to going online, following the action plans, orientations and objectives of the organization. You help solve complex problems, which require detailed analysis and knowledge of the business domain. The tie-ups are frequent, you will be called upon to work in a rapidly changing environment with a dynamic multidisciplinary team. You are also called upon to interact with various stakeholders from complementary areas of expertise. Mastering interpersonal relationships is therefore an essential skill and you must be open to change.Additional responsibilities· Collaborate with our partners to understand their objectives and business needsCollaborate closely with Product Owners (PO), UX Designers and Developers in an agile contextCreate interactive models and prototypesActively participate in the internal design communityMonitor and share the best web trends·In addition, here is what may interest youOur dynamic and multidisciplinary teamOur flexible hours and occasional teleworking·Special conditions· The application must be accompanied by a portfolio·Required profileBachelor's degree in an appropriate disciplineA minimum of two years of experience in a role of UI specialistPlease note that other combinations of relevant education and experience may be consideredFor vacant positions available in Quebec, please note that knowledge of French is required·Specific knowledgeMastery of web and mobile constraintsMastery of the concepts of responsive designExcellent knowledge of visual designKnowledge of accessibility conceptsKnowledge of new trends in web technologies and graphic designKnowledge of Sketch, Photoshop, Adobe CC, etc.· Basic knowledge of HTML and CSS web languages ​​an asset.·Cooperate, Be customer-oriented, Be action-oriented, Stimulate innovation Key skills with the desired profileHave a good knowledge of the sector, Manage complexity, Manage uncertainty and ambiguity, Master interpersonal relationshipsAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are currently looking for two (2) functional analysts to take part in the development and evolution projects of the Main Management Center of Expertise Relations Clients (DPCERC). As a functional analyst, you act as a content and quality specialist in the delivery and maintenance of solutions. In the digital age, customer relations centers (CRCs) and internal portals represent strategic channels of communication with members and customers, and our front-line employees. You will have the opportunity to participate in initiatives aimed at enhancing the customer member experience by deploying innovative solutions and tools to support the flow of interactions. For the present need, it will be a question of participating in the integration of the Appointment Booking application (PRV) of the supplier Coconut into our ecosystem.Role and Responsibilities:He plays a role of content and quality specialist with dedicated customers and partners. He is a member of a team that takes on a leadership and influencing role with business clients, who also work regularly with other teams. The analyst will be responsible for or participate in the definitions of the different scopes (stories, release, sprint, project, tests) and he will be responsible for defining and executing the automated and / or manual tests under his scope (specific cases / exception). He will have to produce or update the required documentation. He will have to collaborate and / or take charge of the management of incidents / problems under his scope. He may be responsible or collaborate, as a specialist, in the feasibility / detailed design of the solution and in defining the specific functional specifications / exceptions in collaboration with the product owner and the project team. He will also be able to work in co-creation with our business partners on the development of requirements and the management of product backlogs ("backlogs").Required profile :Bachelor's degree in an appropriate disciplineTwo (4) years of experience in a functional analyst or programmer analyst roleKnowledge of Customer Relations Center solutions (an asset)Knowledge of appointment scheduling solutions (an asset)Agility experience (an asset)Proficiency in manual or automated testing toolsManage complexityHave a good knowledge of the sectorCommunicate effectivelyAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for two (2) functional analysts to take part in the development and evolution projects of the Main Management Center of Expertise Relations Clients (DPCERC). As a functional analyst, you act as a content and quality specialist in the delivery and maintenance of solutions. In the digital age, customer relations centers (CRCs) and internal portals represent strategic channels of communication with members and customers, and our front-line employees. You will have the opportunity to participate in initiatives aimed at enhancing the customer member experience by deploying innovative solutions and tools to support the flow of interactions. For the present need, it will be a question of participating in the integration of the Appointment Booking application (PRV) of the supplier Coconut into our ecosystem.Role and Responsibilities:He plays a role of content and quality specialist with dedicated customers and partners. He is a member of a team that takes on a leadership and influencing role with business clients, who also work regularly with other teams. The analyst will be responsible for or participate in the definitions of the different scopes (stories, release, sprint, project, tests) and he will be responsible for defining and executing the automated and / or manual tests under his scope (specific cases / exception). He will have to produce or update the required documentation. He will have to collaborate and / or take charge of the management of incidents / problems under his scope. He may be responsible or collaborate, as a specialist, in the feasibility / detailed design of the solution and in defining the specific functional specifications / exceptions in collaboration with the product owner and the project team. He will also be able to work in co-creation with our business partners on the development of requirements and the management of product backlogs ("backlogs").Required profile :Bachelor's degree in an appropriate disciplineTwo (4) years of experience in a functional analyst or programmer analyst roleKnowledge of Customer Relations Center solutions (an asset)Knowledge of appointment scheduling solutions (an asset)Agility experience (an asset)Proficiency in manual or automated testing toolsManage complexityHave a good knowledge of the sectorCommunicate effectivelyAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Contract
      1 year contract Technical Support Technician40 hours a weekDESCRIPTIONS OF ACTIVITIESReporting to the Senior Director, Front Line Services and Consulting, the candidate will act as an office support technician, providing support, maintenance and troubleshooting for computers, peripherals and software according to established standards. He makes contact with the user, then follows up on his request and ensures that the user's request has been completed. He ensures that the information is shared with all members of the support teams in Montreal.Responsibilities• Ensure contact with the user for incidents;• Analyze requests, diagnose and resolve software and hardware problems;• Proactively follow up on requests and ensure communication to users;• Install, configure, maintain and move computers and peripherals;• Participate in production releases according to established standards;• Document the problem solving process for each intervention; document installation and repair procedures;• Participate in the tasks of the various projects related to the workstation.REQUIREMENTS• Strong sense of customer service with excellent interpersonal skills;• DEC or relevant training in computer science;• 3 to 5 years of experience in a similar position;• Strong problem solving skills;• Excellent knowledge of Windows 10, Office 365, MacOS an asset;• Ability to install and move IT equipment as needed.SKILLS (BEHAVIORS, SKILLS)• Sense of organization and team spirit responsibilities• Ability to work under pressure•Change management•Teamwork• Keen concern for customer service• Relational skillsPROJECT PLACE: MontrealAdvantages1 year contract, 40 hours a week, large financial company based in downtown MontrealResponsibilitiesDESCRIPTIONS OF ACTIVITIESReporting to the Senior Director, Front Line Services and Consulting, the candidate will act as an office support technician, providing support, maintenance and troubleshooting for computers, peripherals and software according to established standards. He makes contact with the user, then follows up on his request and ensures that the user's request has been completed. He ensures that the information is shared with all members of the support teams in Montreal.Responsibilities• Ensure contact with the user for incidents;• Analyze requests, diagnose and resolve software and hardware problems;• Proactively follow up on requests and ensure communication to users;• Install, configure, maintain and move computers and peripherals;• Participate in production releases according to established standards;• Document the problem solving process for each intervention; document installation and repair procedures;• Participate in the tasks of the various projects related to the workstation.QualificationsREQUIREMENTS• Strong sense of customer service with excellent interpersonal skills;• DEC or relevant training in computer science;• 3 to 5 years of experience in a similar position;• Strong problem solving skills;• Excellent knowledge of Windows 10, Office 365, MacOS an asset;• Ability to install and move IT equipment as needed.SKILLS (BEHAVIORS, SKILLS)• Sense of organization and team spirit responsibilities• Ability to work under pressure•Change management•Teamwork• Keen concern for customer service• Relational skillsPROJECT PLACE: MontrealSummaryREQUIREMENTS• Strong sense of customer service with excellent interpersonal skills;• DEC or relevant training in computer science;• 3 to 5 years of experience in a similar position;• Strong problem solving skills;• Excellent knowledge of Windows 10, Office 365, MacOS an asset;• Ability to install and move IT equipment as needed.SKILLS (BEHAVIORS, SKILLS)• Sense of organization and team spirit responsibilities• Ability to work under pressure•Change management•Teamwork• Keen concern for customer service• Relational skillsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      1 year contract Technical Support Technician40 hours a weekDESCRIPTIONS OF ACTIVITIESReporting to the Senior Director, Front Line Services and Consulting, the candidate will act as an office support technician, providing support, maintenance and troubleshooting for computers, peripherals and software according to established standards. He makes contact with the user, then follows up on his request and ensures that the user's request has been completed. He ensures that the information is shared with all members of the support teams in Montreal.Responsibilities• Ensure contact with the user for incidents;• Analyze requests, diagnose and resolve software and hardware problems;• Proactively follow up on requests and ensure communication to users;• Install, configure, maintain and move computers and peripherals;• Participate in production releases according to established standards;• Document the problem solving process for each intervention; document installation and repair procedures;• Participate in the tasks of the various projects related to the workstation.REQUIREMENTS• Strong sense of customer service with excellent interpersonal skills;• DEC or relevant training in computer science;• 3 to 5 years of experience in a similar position;• Strong problem solving skills;• Excellent knowledge of Windows 10, Office 365, MacOS an asset;• Ability to install and move IT equipment as needed.SKILLS (BEHAVIORS, SKILLS)• Sense of organization and team spirit responsibilities• Ability to work under pressure•Change management•Teamwork• Keen concern for customer service• Relational skillsPROJECT PLACE: MontrealAdvantages1 year contract, 40 hours a week, large financial company based in downtown MontrealResponsibilitiesDESCRIPTIONS OF ACTIVITIESReporting to the Senior Director, Front Line Services and Consulting, the candidate will act as an office support technician, providing support, maintenance and troubleshooting for computers, peripherals and software according to established standards. He makes contact with the user, then follows up on his request and ensures that the user's request has been completed. He ensures that the information is shared with all members of the support teams in Montreal.Responsibilities• Ensure contact with the user for incidents;• Analyze requests, diagnose and resolve software and hardware problems;• Proactively follow up on requests and ensure communication to users;• Install, configure, maintain and move computers and peripherals;• Participate in production releases according to established standards;• Document the problem solving process for each intervention; document installation and repair procedures;• Participate in the tasks of the various projects related to the workstation.QualificationsREQUIREMENTS• Strong sense of customer service with excellent interpersonal skills;• DEC or relevant training in computer science;• 3 to 5 years of experience in a similar position;• Strong problem solving skills;• Excellent knowledge of Windows 10, Office 365, MacOS an asset;• Ability to install and move IT equipment as needed.SKILLS (BEHAVIORS, SKILLS)• Sense of organization and team spirit responsibilities• Ability to work under pressure•Change management•Teamwork• Keen concern for customer service• Relational skillsPROJECT PLACE: MontrealSummaryREQUIREMENTS• Strong sense of customer service with excellent interpersonal skills;• DEC or relevant training in computer science;• 3 to 5 years of experience in a similar position;• Strong problem solving skills;• Excellent knowledge of Windows 10, Office 365, MacOS an asset;• Ability to install and move IT equipment as needed.SKILLS (BEHAVIORS, SKILLS)• Sense of organization and team spirit responsibilities• Ability to work under pressure•Change management•Teamwork• Keen concern for customer service• Relational skillsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Eustache, Québec
      • Contract
      Business AnalystFull time 37.5h/week6 month contractRoleWe are looking for one (1) qualified Information Technology and Process Business Analyst to join a team dedicated to a business value addition project related to process improvement and IT solutions at Novabus.The Process and IT business analyst is involved in one or more of the following activities: Identification of stakeholder needs, end user needs studies, process definitions, pre-studies, process modeling and design and of solutions. He must be able to understand business objectives and stakeholder needs related to various local or global business processes, services and solutions.AdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesResponsibilities• Carry out studies and evaluation ensuring that important user needs are met by the final working solution• Perform pilots designed to meet user needs and goals• Ensure that the requirements are understood and usable by the application development team.• Organize and lead acceptance testing meetings (UAT)• Create and maintain communication channels for end users to ensure that everyone working with the solution understands the deployed solution• Support consistency with overall processes and application usage• Propose changes that make the software product more efficient and / or reduce operating or maintenance costs• Continuously work to improve existing working methods• Facilitate local or global workshops• Lead change initiativesQualificationsTrainings and Experiences• Bachelor's degree in Computer Science, Engineering or a related field or equivalent training• 10 years and more of experience as a business, systems or functional analyst• Experience in analysis and production of requirements with standard methodologies. (Ex: UML, SysML, BMN…)• Experience in continuous improvement, project management and change management• Experience in the deployment of new methodologies, training and support in a professional and technical environment• Experience in the field of transport vehicles• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Experience in the Volvo product environment will be considered an assetKnowledge and Skills• Experience on projects involving the development of embedded software solutions (Vehicle, manufacturing product, special infrastructure) will be considered an asset.• Experience in complex product development (PLM) solutions and after-sales support (Warranty, Parts, Diagnostics) will also be highly regarded.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Bilingualism (French and English)SummaryTrainings and Experiences• Bachelor's degree in Computer Science, Engineering or a related field or equivalent training• 10 years and more of experience as a business, systems or functional analyst• Experience in analysis and production of requirements with standard methodologies. (Ex: UML, SysML, BMN…)• Experience in continuous improvement, project management and change management• Experience in the deployment of new methodologies, training and support in a professional and technical environment• Experience in the field of transport vehicles• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Experience in the Volvo product environment will be considered an assetKnowledge and Skills• Experience on projects involving the development of embedded software solutions (Vehicle, manufacturing product, special infrastructure) will be considered an asset.• Experience in complex product development (PLM) solutions and after-sales support (Warranty, Parts, Diagnostics) will also be highly regarded.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Bilingualism (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Business AnalystFull time 37.5h/week6 month contractRoleWe are looking for one (1) qualified Information Technology and Process Business Analyst to join a team dedicated to a business value addition project related to process improvement and IT solutions at Novabus.The Process and IT business analyst is involved in one or more of the following activities: Identification of stakeholder needs, end user needs studies, process definitions, pre-studies, process modeling and design and of solutions. He must be able to understand business objectives and stakeholder needs related to various local or global business processes, services and solutions.AdvantagesWork from home, manufacturing environment, company is a world leader in their field. Montreal North ShoreResponsibilitiesResponsibilities• Carry out studies and evaluation ensuring that important user needs are met by the final working solution• Perform pilots designed to meet user needs and goals• Ensure that the requirements are understood and usable by the application development team.• Organize and lead acceptance testing meetings (UAT)• Create and maintain communication channels for end users to ensure that everyone working with the solution understands the deployed solution• Support consistency with overall processes and application usage• Propose changes that make the software product more efficient and / or reduce operating or maintenance costs• Continuously work to improve existing working methods• Facilitate local or global workshops• Lead change initiativesQualificationsTrainings and Experiences• Bachelor's degree in Computer Science, Engineering or a related field or equivalent training• 10 years and more of experience as a business, systems or functional analyst• Experience in analysis and production of requirements with standard methodologies. (Ex: UML, SysML, BMN…)• Experience in continuous improvement, project management and change management• Experience in the deployment of new methodologies, training and support in a professional and technical environment• Experience in the field of transport vehicles• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Experience in the Volvo product environment will be considered an assetKnowledge and Skills• Experience on projects involving the development of embedded software solutions (Vehicle, manufacturing product, special infrastructure) will be considered an asset.• Experience in complex product development (PLM) solutions and after-sales support (Warranty, Parts, Diagnostics) will also be highly regarded.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Bilingualism (French and English)SummaryTrainings and Experiences• Bachelor's degree in Computer Science, Engineering or a related field or equivalent training• 10 years and more of experience as a business, systems or functional analyst• Experience in analysis and production of requirements with standard methodologies. (Ex: UML, SysML, BMN…)• Experience in continuous improvement, project management and change management• Experience in the deployment of new methodologies, training and support in a professional and technical environment• Experience in the field of transport vehicles• Experience in product development methodology. (SDLC, SAD, RUP, NDP, others.)• Experience in the Volvo product environment will be considered an assetKnowledge and Skills• Experience on projects involving the development of embedded software solutions (Vehicle, manufacturing product, special infrastructure) will be considered an asset.• Experience in complex product development (PLM) solutions and after-sales support (Warranty, Parts, Diagnostics) will also be highly regarded.• Excellent ability to work in a team• Leadership by influence in a multidisciplinary context and assumption of responsibilities• Priority management and flexibility in tasks, new challenges• Strong ability to adapt to changes• Analytical thinking and problem-solving mindset• Ability to communicate easily and influence at all hierarchical levels• Ability to organize meetings and workshops• Bilingualism (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Our client is looking for a DevOps Analyst for a long term contract in Montreal.Day-to-Day Responsibilities:To promote agility, software craftmanship and DevOps practices in the team is providing all the tools and platforms for developers, as the IDE, the SDKs, the GIT servers, the Jenkins/Teamcity servers, Jira, Nexus, Sonar, XLDeploy, etc.The main tasks are: · Support :o Ensure of the stability and availability of the services/tools of the software factoryo Comply wit the SLA of the platform in FTS (Follow The Sun) modeo Ensure to operate the services in compliance with the security ruleso Be on-call in case of special operations during the weekendo Communicate on incidents and planned releases· Participate on development and evolution of the offero Implement prototypes and conduct POC to validate new tools to be included in the software factoryo Install and upgrade tools and new instances of the toolso Build a “CDP as a service” offer by implementing Python APIs and leveraging on Kubernetes/Terraformo Reduce our support load thanks to more automation and chatboto Participate to the evolution of our offer on the Public Cloud Microsoft Azure· Spread the knowledgeo Contribute to the documentation and spread the good usage of the toolso Promote the good practices of the Continuous Delivery platform and participate to the “Test and Deployment” community o Be the expert of the CDP tools, be able to advise on the usage when neededProfile Autonomy level: The candidate must be able to animate meetings in autonomy with the users, represent the department in front of the application managers, self manage his working time and raise alerts if needed. Important: the candidate must understand the internal tooling, be able to prioritize, do a follow-up of ongoing actions and keep people informed on the delay.He must be able to train himself on technologies not already known, and do a deep dive analysis in order to fix complex issues. Experience:3 years of experience in development or administration of tools of the Software Factory.Technical Skills: Desired: Linux, Bash, Docker, Kubernetes, Python, Jenkins, Git, TerraformPlus: Microsoft Azure, build tooling (maven/msbuild/npm/etc.), Teamcity, Jira, Github Enterprise, XLDeploy, Nexus, Artifactory, Sonar, Powershell Soft skills:· Practical sense: the candidate must suggest pragmatical solutions to fit the need of the team project, while respecting the quality standards.· Analysis and synthesis: be able to understand complex problems involving multiple IT teams or users.· Organisation and planning: be able to manage his working time autonomously· Perseverance and result oriented: Demonstrate self-exigence. Perseverance to find a solution, despite the difficulty. Stay positive. Focus on the outcome.· Oral and written communication: adapt your message to capture the attention of your audience.· Client centric and sense of service: To identify needs, the candidate must understand the reasons and motivations of the users of the platforms. He must direct his tasks according to their work habits, while helping them to evolve.· Cooperation and Team Spirit: He must work in good agreement with the members of the CDP team. Languages: English, French is a plusAdvantagesLong term contract, 40 hrs a week, large banking environment, Montreal based. Lots of room to grow and develop skills with training and coachingResponsibilitiesDay-to-Day Responsibilities: To promote agility, software craftmanship and DevOps practices in SG, the CDP team is providing all the tools and platforms for developers, as the IDE, the SDKs, the GIT servers, the Jenkins/Teamcity servers, Jira, Nexus, Sonar, XLDeploy, etc. The main tasks are: · Support :o Ensure of the stability and availability of the services/tools of the software factoryo Comply wit the SLA of the platform in FTS (Follow The Sun) modeo Ensure to operate the services in compliance with the security ruleso Be on-call in case of special operations during the weekendo Communicate on incidents and planned releases· Participate on development and evolution of the offero Implement prototypes and conduct POC to validate new tools to be included in the software factoryo Install and upgrade tools and new instances of the toolso Build a “CDP as a service” offer by implementing Python APIs and leveraging on Kubernetes/Terraformo Reduce our support load thanks to more automation and chatboto Participate to the evolution of our offer on the Public Cloud Microsoft Azure· Spread the knowledgeo Contribute to the documentation and spread the good usage of the toolso Promote the good practices of the Continuous Delivery platform and participate to the “Test and Deployment” community o Be the AMER expert of the CDP tools, be able to advise on the usage when needed QualificationsProfile Autonomy level: The candidate must be able to animate meetings in autonomy with the users, represent the department in front of the application managers, self manage his working time and raise alerts if needed. Important: the candidate must understand the internal tooling, be able to prioritize, do a follow-up of ongoing actions and keep people informed on the delay.He must be able to train himself on technologies not already known, and do a deep dive analysis in order to fix complex issues. The candidate will report to the CDP manager located in Paris, and will interact with his colleagues in Paris (France) and Bangalore (India) Experience:3 years of experience in development or administration of tools of the Software Factory. Technical Skills: Desired: Linux, Bash, Docker, Kubernetes, Python, Jenkins, Git, TerraformPlus: Microsoft Azure, build tooling (maven/msbuild/npm/etc.), Teamcity, Jira, Github Enterprise, XLDeploy, Nexus, Artifactory, Sonar, Powershell Soft skills:· Practical sense: the candidate must suggest pragmatical solutions to fit the need of the team project, while respecting the quality standards.· Analysis and synthesis: be able to understand complex problems involving multiple IT teams or users.· Organisation and planning: be able to manage his working time autonomously· Perseverance and result oriented: Demonstrate self-exigence. Perseverance to find a solution, despite the difficulty. Stay positive. Focus on the outcome.· Oral and written communication: adapt your message to capture the attention of your audience.· Client centric and sense of service: To identify needs, the candidate must understand the reasons and motivations of the users of the platforms. He must direct his tasks according to their work habits, while helping them to evolve.· Cooperation and Team Spirit: He must work in good agreement with the members of the CDP team. Languages: English, French is a plusSummaryProfile Autonomy level: The candidate must be able to animate meetings in autonomy with the users, represent the department in front of the application managers, self manage his working time and raise alerts if needed. Important: the candidate must understand the internal tooling, be able to prioritize, do a follow-up of ongoing actions and keep people informed on the delay.He must be able to train himself on technologies not already known, and do a deep dive analysis in order to fix complex issues. The candidate will report to the CDP manager located in Paris, and will interact with his colleagues in Paris (France) and Bangalore (India) Experience:3 years of experience in development or administration of tools of the Software Factory. Technical Skills: Desired: Linux, Bash, Docker, Kubernetes, Python, Jenkins, Git, TerraformPlus: Microsoft Azure, build tooling (maven/msbuild/npm/etc.), Teamcity, Jira, Github Enterprise, XLDeploy, Nexus, Artifactory, Sonar, Powershell Soft skills:· Practical sense: the candidate must suggest pragmatical solutions to fit the need of the team project, while respecting the quality standards.· Analysis and synthesis: be able to understand complex problems involving multiple IT teams or users.· Organisation and planning: be able to manage his working time autonomously· Perseverance and result oriented: Demonstrate self-exigence. Perseverance to find a solution, despite the difficulty. Stay positive. Focus on the outcome.· Oral and written communication: adapt your message to capture the attention of your audience.· Client centric and sense of service: To identify needs, the candidate must understand the reasons and motivations of the users of the platforms. He must direct his tasks according to their work habits, while helping them to evolve.· Cooperation and Team Spirit: He must work in good agreement with the members of the CDP team. Languages: English, French is a plusRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for a DevOps Analyst for a long term contract in Montreal.Day-to-Day Responsibilities:To promote agility, software craftmanship and DevOps practices in the team is providing all the tools and platforms for developers, as the IDE, the SDKs, the GIT servers, the Jenkins/Teamcity servers, Jira, Nexus, Sonar, XLDeploy, etc.The main tasks are: · Support :o Ensure of the stability and availability of the services/tools of the software factoryo Comply wit the SLA of the platform in FTS (Follow The Sun) modeo Ensure to operate the services in compliance with the security ruleso Be on-call in case of special operations during the weekendo Communicate on incidents and planned releases· Participate on development and evolution of the offero Implement prototypes and conduct POC to validate new tools to be included in the software factoryo Install and upgrade tools and new instances of the toolso Build a “CDP as a service” offer by implementing Python APIs and leveraging on Kubernetes/Terraformo Reduce our support load thanks to more automation and chatboto Participate to the evolution of our offer on the Public Cloud Microsoft Azure· Spread the knowledgeo Contribute to the documentation and spread the good usage of the toolso Promote the good practices of the Continuous Delivery platform and participate to the “Test and Deployment” community o Be the expert of the CDP tools, be able to advise on the usage when neededProfile Autonomy level: The candidate must be able to animate meetings in autonomy with the users, represent the department in front of the application managers, self manage his working time and raise alerts if needed. Important: the candidate must understand the internal tooling, be able to prioritize, do a follow-up of ongoing actions and keep people informed on the delay.He must be able to train himself on technologies not already known, and do a deep dive analysis in order to fix complex issues. Experience:3 years of experience in development or administration of tools of the Software Factory.Technical Skills: Desired: Linux, Bash, Docker, Kubernetes, Python, Jenkins, Git, TerraformPlus: Microsoft Azure, build tooling (maven/msbuild/npm/etc.), Teamcity, Jira, Github Enterprise, XLDeploy, Nexus, Artifactory, Sonar, Powershell Soft skills:· Practical sense: the candidate must suggest pragmatical solutions to fit the need of the team project, while respecting the quality standards.· Analysis and synthesis: be able to understand complex problems involving multiple IT teams or users.· Organisation and planning: be able to manage his working time autonomously· Perseverance and result oriented: Demonstrate self-exigence. Perseverance to find a solution, despite the difficulty. Stay positive. Focus on the outcome.· Oral and written communication: adapt your message to capture the attention of your audience.· Client centric and sense of service: To identify needs, the candidate must understand the reasons and motivations of the users of the platforms. He must direct his tasks according to their work habits, while helping them to evolve.· Cooperation and Team Spirit: He must work in good agreement with the members of the CDP team. Languages: English, French is a plusAdvantagesLong term contract, 40 hrs a week, large banking environment, Montreal based. Lots of room to grow and develop skills with training and coachingResponsibilitiesDay-to-Day Responsibilities: To promote agility, software craftmanship and DevOps practices in SG, the CDP team is providing all the tools and platforms for developers, as the IDE, the SDKs, the GIT servers, the Jenkins/Teamcity servers, Jira, Nexus, Sonar, XLDeploy, etc. The main tasks are: · Support :o Ensure of the stability and availability of the services/tools of the software factoryo Comply wit the SLA of the platform in FTS (Follow The Sun) modeo Ensure to operate the services in compliance with the security ruleso Be on-call in case of special operations during the weekendo Communicate on incidents and planned releases· Participate on development and evolution of the offero Implement prototypes and conduct POC to validate new tools to be included in the software factoryo Install and upgrade tools and new instances of the toolso Build a “CDP as a service” offer by implementing Python APIs and leveraging on Kubernetes/Terraformo Reduce our support load thanks to more automation and chatboto Participate to the evolution of our offer on the Public Cloud Microsoft Azure· Spread the knowledgeo Contribute to the documentation and spread the good usage of the toolso Promote the good practices of the Continuous Delivery platform and participate to the “Test and Deployment” community o Be the AMER expert of the CDP tools, be able to advise on the usage when needed QualificationsProfile Autonomy level: The candidate must be able to animate meetings in autonomy with the users, represent the department in front of the application managers, self manage his working time and raise alerts if needed. Important: the candidate must understand the internal tooling, be able to prioritize, do a follow-up of ongoing actions and keep people informed on the delay.He must be able to train himself on technologies not already known, and do a deep dive analysis in order to fix complex issues. The candidate will report to the CDP manager located in Paris, and will interact with his colleagues in Paris (France) and Bangalore (India) Experience:3 years of experience in development or administration of tools of the Software Factory. Technical Skills: Desired: Linux, Bash, Docker, Kubernetes, Python, Jenkins, Git, TerraformPlus: Microsoft Azure, build tooling (maven/msbuild/npm/etc.), Teamcity, Jira, Github Enterprise, XLDeploy, Nexus, Artifactory, Sonar, Powershell Soft skills:· Practical sense: the candidate must suggest pragmatical solutions to fit the need of the team project, while respecting the quality standards.· Analysis and synthesis: be able to understand complex problems involving multiple IT teams or users.· Organisation and planning: be able to manage his working time autonomously· Perseverance and result oriented: Demonstrate self-exigence. Perseverance to find a solution, despite the difficulty. Stay positive. Focus on the outcome.· Oral and written communication: adapt your message to capture the attention of your audience.· Client centric and sense of service: To identify needs, the candidate must understand the reasons and motivations of the users of the platforms. He must direct his tasks according to their work habits, while helping them to evolve.· Cooperation and Team Spirit: He must work in good agreement with the members of the CDP team. Languages: English, French is a plusSummaryProfile Autonomy level: The candidate must be able to animate meetings in autonomy with the users, represent the department in front of the application managers, self manage his working time and raise alerts if needed. Important: the candidate must understand the internal tooling, be able to prioritize, do a follow-up of ongoing actions and keep people informed on the delay.He must be able to train himself on technologies not already known, and do a deep dive analysis in order to fix complex issues. The candidate will report to the CDP manager located in Paris, and will interact with his colleagues in Paris (France) and Bangalore (India) Experience:3 years of experience in development or administration of tools of the Software Factory. Technical Skills: Desired: Linux, Bash, Docker, Kubernetes, Python, Jenkins, Git, TerraformPlus: Microsoft Azure, build tooling (maven/msbuild/npm/etc.), Teamcity, Jira, Github Enterprise, XLDeploy, Nexus, Artifactory, Sonar, Powershell Soft skills:· Practical sense: the candidate must suggest pragmatical solutions to fit the need of the team project, while respecting the quality standards.· Analysis and synthesis: be able to understand complex problems involving multiple IT teams or users.· Organisation and planning: be able to manage his working time autonomously· Perseverance and result oriented: Demonstrate self-exigence. Perseverance to find a solution, despite the difficulty. Stay positive. Focus on the outcome.· Oral and written communication: adapt your message to capture the attention of your audience.· Client centric and sense of service: To identify needs, the candidate must understand the reasons and motivations of the users of the platforms. He must direct his tasks according to their work habits, while helping them to evolve.· Cooperation and Team Spirit: He must work in good agreement with the members of the CDP team. Languages: English, French is a plusRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Secutiry Operations SpercialistLong term contractMissions RESPONSIBILITIESLevel 2/3 Operations.Monitoring during business hoursDaily morning check reports communicationOperational process & documentation improvementParticipate on on-call non-business hours, including week-endIncident managementDetection and communication during business hoursManage Level 2/3 Operations Incidents and ProblemsRequest managementPrioritize Daily requests & deliveryChange managementChange delivery during non-business hours, including week-endChange configurations peer review with Level 3Manage technical projects including involvement from local and global application, infrastructure, governance, and client teams Profil TECHNICAL SKILLSRequired:Full working knowledge of Fortinet and Checkpoint Firewall TechnologyFull working knowledge of McAfee ProxyFull working knowledge of Pulse Secure VPN appliancesFull working knowledge of Netscaler, F5 Load balancers Desired:Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC)Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &Good working knowledge Routing ISR/ASR platformsGood working knowledge of Cisco ACIUnderstanding of telecom technologies: DWDM, SONET and SDHUnix system management & scripting capability: Python & Ansible, GITHUBNetwork tools knowledge: CA Spectrum & eHealth, Shiken / NagiosNetwork probes: Corvil, EXTRAHOPMatrix switches: Gigamon, Arista COMPETENCIESStrong knowledge of ITIL - IT Infrastructure management best practicesStrong operational skill with capacity to prioritize multiple requests or incidentsAdaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity. Communication Skills: excellent verbal and writing skills in English and French, PRIOR WORK EXPERIENCERequired:Experience with working in an International firmFollow the Sun experience5+ years experience with the required technical experience listed aboveExperience in data network and/or network security operationsExperience in exchange or investment banking environment EDUCATIONDesired: Master’s degree in computer science or relatedDesired: Cisco CCNP Level certificationAdvantagesLong term contract, 40 hours a week, large banking environment, Montreal based. Lots of opportunities to evolve within the organizationResponsibilitiesRESPONSIBILITIESLevel 2/3 Operations.Monitoring during business hoursDaily morning check reports communicationOperational process & documentation improvementParticipate on on-call non-business hours, including week-endIncident managementDetection and communication during business hoursManage Level 2/3 Operations Incidents and ProblemsRequest managementPrioritize Daily requests & deliveryChange managementChange delivery during non-business hours, including week-endChange configurations peer review with Level 3Manage technical projects including involvement from local and global application, infrastructure, governance, and client teamsQualificationsProfil TECHNICAL SKILLSRequired:Full working knowledge of Fortinet and Checkpoint Firewall TechnologyFull working knowledge of McAfee ProxyFull working knowledge of Pulse Secure VPN appliancesFull working knowledge of Netscaler, F5 Load balancers Desired:Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC)Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &Good working knowledge Routing ISR/ASR platformsGood working knowledge of Cisco ACIUnderstanding of telecom technologies: DWDM, SONET and SDHUnix system management & scripting capability: Python & Ansible, GITHUBNetwork tools knowledge: CA Spectrum & eHealth, Shiken / NagiosNetwork probes: Corvil, EXTRAHOPMatrix switches: Gigamon, Arista COMPETENCIESStrong knowledge of ITIL - IT Infrastructure management best practicesStrong operational skill with capacity to prioritize multiple requests or incidentsAdaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity. Communication Skills: excellent verbal and writing skills in English and French, PRIOR WORK EXPERIENCERequired:Experience with working in an International firmFollow the Sun experience5+ years experience with the required technical experience listed aboveExperience in data network and/or network security operationsExperience in exchange or investment banking environment EDUCATIONDesired: Master’s degree in computer science or relatedDesired: Cisco CCNP Level certificationSummaryProfil TECHNICAL SKILLSRequired:Full working knowledge of Fortinet and Checkpoint Firewall TechnologyFull working knowledge of McAfee ProxyFull working knowledge of Pulse Secure VPN appliancesFull working knowledge of Netscaler, F5 Load balancers Desired:Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC)Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &Good working knowledge Routing ISR/ASR platformsGood working knowledge of Cisco ACIUnderstanding of telecom technologies: DWDM, SONET and SDHUnix system management & scripting capability: Python & Ansible, GITHUBNetwork tools knowledge: CA Spectrum & eHealth, Shiken / NagiosNetwork probes: Corvil, EXTRAHOPMatrix switches: Gigamon, Arista COMPETENCIESStrong knowledge of ITIL - IT Infrastructure management best practicesStrong operational skill with capacity to prioritize multiple requests or incidentsAdaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity. Communication Skills: excellent verbal and writing skills in English and French, PRIOR WORK EXPERIENCERequired:Experience with working in an International firmFollow the Sun experience5+ years experience with the required technical experience listed aboveExperience in data network and/or network security operationsExperience in exchange or investment banking environment EDUCATIONDesired: Master’s degree in computer science or relatedDesired: Cisco CCNP Level certificationRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Secutiry Operations SpercialistLong term contractMissions RESPONSIBILITIESLevel 2/3 Operations.Monitoring during business hoursDaily morning check reports communicationOperational process & documentation improvementParticipate on on-call non-business hours, including week-endIncident managementDetection and communication during business hoursManage Level 2/3 Operations Incidents and ProblemsRequest managementPrioritize Daily requests & deliveryChange managementChange delivery during non-business hours, including week-endChange configurations peer review with Level 3Manage technical projects including involvement from local and global application, infrastructure, governance, and client teams Profil TECHNICAL SKILLSRequired:Full working knowledge of Fortinet and Checkpoint Firewall TechnologyFull working knowledge of McAfee ProxyFull working knowledge of Pulse Secure VPN appliancesFull working knowledge of Netscaler, F5 Load balancers Desired:Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC)Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &Good working knowledge Routing ISR/ASR platformsGood working knowledge of Cisco ACIUnderstanding of telecom technologies: DWDM, SONET and SDHUnix system management & scripting capability: Python & Ansible, GITHUBNetwork tools knowledge: CA Spectrum & eHealth, Shiken / NagiosNetwork probes: Corvil, EXTRAHOPMatrix switches: Gigamon, Arista COMPETENCIESStrong knowledge of ITIL - IT Infrastructure management best practicesStrong operational skill with capacity to prioritize multiple requests or incidentsAdaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity. Communication Skills: excellent verbal and writing skills in English and French, PRIOR WORK EXPERIENCERequired:Experience with working in an International firmFollow the Sun experience5+ years experience with the required technical experience listed aboveExperience in data network and/or network security operationsExperience in exchange or investment banking environment EDUCATIONDesired: Master’s degree in computer science or relatedDesired: Cisco CCNP Level certificationAdvantagesLong term contract, 40 hours a week, large banking environment, Montreal based. Lots of opportunities to evolve within the organizationResponsibilitiesRESPONSIBILITIESLevel 2/3 Operations.Monitoring during business hoursDaily morning check reports communicationOperational process & documentation improvementParticipate on on-call non-business hours, including week-endIncident managementDetection and communication during business hoursManage Level 2/3 Operations Incidents and ProblemsRequest managementPrioritize Daily requests & deliveryChange managementChange delivery during non-business hours, including week-endChange configurations peer review with Level 3Manage technical projects including involvement from local and global application, infrastructure, governance, and client teamsQualificationsProfil TECHNICAL SKILLSRequired:Full working knowledge of Fortinet and Checkpoint Firewall TechnologyFull working knowledge of McAfee ProxyFull working knowledge of Pulse Secure VPN appliancesFull working knowledge of Netscaler, F5 Load balancers Desired:Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC)Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &Good working knowledge Routing ISR/ASR platformsGood working knowledge of Cisco ACIUnderstanding of telecom technologies: DWDM, SONET and SDHUnix system management & scripting capability: Python & Ansible, GITHUBNetwork tools knowledge: CA Spectrum & eHealth, Shiken / NagiosNetwork probes: Corvil, EXTRAHOPMatrix switches: Gigamon, Arista COMPETENCIESStrong knowledge of ITIL - IT Infrastructure management best practicesStrong operational skill with capacity to prioritize multiple requests or incidentsAdaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity. Communication Skills: excellent verbal and writing skills in English and French, PRIOR WORK EXPERIENCERequired:Experience with working in an International firmFollow the Sun experience5+ years experience with the required technical experience listed aboveExperience in data network and/or network security operationsExperience in exchange or investment banking environment EDUCATIONDesired: Master’s degree in computer science or relatedDesired: Cisco CCNP Level certificationSummaryProfil TECHNICAL SKILLSRequired:Full working knowledge of Fortinet and Checkpoint Firewall TechnologyFull working knowledge of McAfee ProxyFull working knowledge of Pulse Secure VPN appliancesFull working knowledge of Netscaler, F5 Load balancers Desired:Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC)Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &Good working knowledge Routing ISR/ASR platformsGood working knowledge of Cisco ACIUnderstanding of telecom technologies: DWDM, SONET and SDHUnix system management & scripting capability: Python & Ansible, GITHUBNetwork tools knowledge: CA Spectrum & eHealth, Shiken / NagiosNetwork probes: Corvil, EXTRAHOPMatrix switches: Gigamon, Arista COMPETENCIESStrong knowledge of ITIL - IT Infrastructure management best practicesStrong operational skill with capacity to prioritize multiple requests or incidentsAdaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity. Communication Skills: excellent verbal and writing skills in English and French, PRIOR WORK EXPERIENCERequired:Experience with working in an International firmFollow the Sun experience5+ years experience with the required technical experience listed aboveExperience in data network and/or network security operationsExperience in exchange or investment banking environment EDUCATIONDesired: Master’s degree in computer science or relatedDesired: Cisco CCNP Level certificationRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are currently looking for four (4) developers to take part in the development and evolution projects of the Main Management Center of Expertise Relations Clients (DPCERC). The developer participates in the development of stable software solutions and constantly improving their quality. He is required to work with DevOps, continuous integration and distribution (CI / CD) and Agile practices. In the digital age, customer relations centers (CRCs) and internal Portals represent strategic channels of communication with members and customers, and our front-line employees The developer will have the opportunity to participate in initiatives aimed at enhance the customer member experience by deploying innovative solutions and tools supporting the routing of interactions. For the present need, it will be a question of participating in the integration of the Appointment Booking application (PRV) of the supplier Coconut into our ecosystem.Role and Responsibilities:In conjunction with the development team and the business line, its role is to participate in the development and evolution of business solutions. He will be responsible for the development of applications or the configuration of software packages. He must ensure the quality and security of the solutions he codes. He participates in the continuous delivery of solutions, their maintenance and their updating. He develops software products, performs code, tests and operations by applying good development, data and security practices. He works in co-creation with business partners to fully understand and thus achieve solutions representing business intentions and objectives. He must keep up to date with and apply technologies and development practices. He makes sure to automate the tests, to know the associated methodologies and to be accountable for the quality. He must document the technical solutions and practices to ensure the sustainability of the products.Required profile :Bachelor's degree in an appropriate disciplineTwo (2) to four (4) years of relevant experienceMastery of Java essentialKnowledge of the Spring / Spring Boot framework (an asset)Knowledge of microservices (API) (an asset)Cloud / PaaS experience (an asset)Knowledge of JavaScript (an asset)Knowledge of Customer Relations Center solutions (an asset)Knowledge of appointment scheduling solutions (an asset)Agility experience (an asset)Be curious, know how to question yourself and make an effort to learn new thingsKnowledge of good software development practices (clean code)Understanding of object-oriented conceptsAbility to identify problems and blockersAbility to communicate and ask for helpBe a team playerAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for four (4) developers to take part in the development and evolution projects of the Main Management Center of Expertise Relations Clients (DPCERC). The developer participates in the development of stable software solutions and constantly improving their quality. He is required to work with DevOps, continuous integration and distribution (CI / CD) and Agile practices. In the digital age, customer relations centers (CRCs) and internal Portals represent strategic channels of communication with members and customers, and our front-line employees The developer will have the opportunity to participate in initiatives aimed at enhance the customer member experience by deploying innovative solutions and tools supporting the routing of interactions. For the present need, it will be a question of participating in the integration of the Appointment Booking application (PRV) of the supplier Coconut into our ecosystem.Role and Responsibilities:In conjunction with the development team and the business line, its role is to participate in the development and evolution of business solutions. He will be responsible for the development of applications or the configuration of software packages. He must ensure the quality and security of the solutions he codes. He participates in the continuous delivery of solutions, their maintenance and their updating. He develops software products, performs code, tests and operations by applying good development, data and security practices. He works in co-creation with business partners to fully understand and thus achieve solutions representing business intentions and objectives. He must keep up to date with and apply technologies and development practices. He makes sure to automate the tests, to know the associated methodologies and to be accountable for the quality. He must document the technical solutions and practices to ensure the sustainability of the products.Required profile :Bachelor's degree in an appropriate disciplineTwo (2) to four (4) years of relevant experienceMastery of Java essentialKnowledge of the Spring / Spring Boot framework (an asset)Knowledge of microservices (API) (an asset)Cloud / PaaS experience (an asset)Knowledge of JavaScript (an asset)Knowledge of Customer Relations Center solutions (an asset)Knowledge of appointment scheduling solutions (an asset)Agility experience (an asset)Be curious, know how to question yourself and make an effort to learn new thingsKnowledge of good software development practices (clean code)Understanding of object-oriented conceptsAbility to identify problems and blockersAbility to communicate and ask for helpBe a team playerAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Unified Communications Admin contractMAIN ACCOUNTABILITIESDay to day responsibilities include but not limited to:Serve as a Unified Communications expert with both operational and design responsibilitiesEmphasis on IP Telephony, SIP, and Enterprise Voice technologies (Oracle/Acme Packet) SBC/ECB/EOMVoice integration with Microsoft Skype/TeamsFamiliarity with Cisco Call Manager or regulatory archiving solutions (Verint Verba, NICE NTR, Global Relay) is desirableKey contact for PSTN carriers in multiple countriesKey Focus on automation and DevOps within the Unified Communications PerimeterWork closely with both IT and business partners to design and implement solutions supporting business needsWithin a team, design and implement critical business systems aligned with corporate strategic directionAbility to multi-task and manage operational and project related tasks/responsibilitiesMust be able to act autonomously and manage projects efficientlyThis role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutionsResponsible for diagnosing and troubleshooting general enterprise voice and unified communication issuesAs required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team membersEnsures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelinesThe expert will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activitiesStrong hands-on technical skills, an analytical problem-solving mindset, delivery focus and client-orientation are all critical for this roleParticipate/Contribute with after-hours/weekend work in rotation with all members of the team AdvantagesLong term contract, 40 hrs a week, large banking environment, Montreal based. Lors of room to grow and develop skills with training and coachingResponsibilitiesMAIN ACCOUNTABILITIESDay to day responsibilities include but not limited to:Serve as a Unified Communications expert with both operational and design responsibilitiesEmphasis on IP Telephony, SIP, and Enterprise Voice technologies (Oracle/Acme Packet) SBC/ECB/EOMVoice integration with Microsoft Skype/TeamsFamiliarity with Cisco Call Manager or regulatory archiving solutions (Verint Verba, NICE NTR, Global Relay) is desirableKey contact for PSTN carriers in multiple countriesKey Focus on automation and DevOps within the Unified Communications PerimeterWork closely with both IT and business partners to design and implement solutions supporting business needsWithin a team, design and implement critical business systems aligned with corporate strategic directionAbility to multi-task and manage operational and project related tasks/responsibilitiesMust be able to act autonomously and manage projects efficientlyThis role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutionsResponsible for diagnosing and troubleshooting general enterprise voice and unified communication issuesAs required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team membersEnsures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelinesThe expert will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activitiesStrong hands-on technical skills, an analytical problem-solving mindset, delivery focus and client-orientation are all critical for this roleParticipate/Contribute with after-hours/weekend work in rotation with all members of the teamQualificationsProfile COMPETENCIESRequired:Must have hands-on architecture/design and implementation experience with Enterprise Voice technologies (SBC’s, SIP, PSTN, etc.)Knowledge of Microsoft technologies (Lync/Skype/Teams, Active Directory, DNS), scripting (PowerShell, Python, automation) and Agile methodologiesExposure to other infrastructure areas including VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.Expertise and troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology Desired:Specific familiarity with Oracle/Acme Packet SBC or comparable productsInvolvement with audio and electronic archiving solutions: Global Relay, NICE NTR, VerbaForwarding thinking of implementing Machine Learning capabilities within the collaboration ecosystemITIL experience is preferred TECHNICAL SKILLSRequired:Scripting, Enterprise Voice (Oracle/Acme Packet SBC) Desired:Cloud Services (Microsoft 365 – Teams, OneDrive, SharePoint Online, Yammer, Azure)Archiving ServicesTrading Telephony technologiesCisco Call Manager PRIOR WORK EXPERIENCERequired:Minimum 5-7 years DesiredFinancial services business knowledge, particularly prior work experience with financial industries EDUCATIONRequired:Bachelor’s Degree in Computer Science or the equivalent experience DesiredCertification in MS technologies and IT Project Management LANGUAGERequired:English speaking DesiredFrench speaking would be a plusSummaryProfile COMPETENCIESRequired:Must have hands-on architecture/design and implementation experience with Enterprise Voice technologies (SBC’s, SIP, PSTN, etc.)Knowledge of Microsoft technologies (Lync/Skype/Teams, Active Directory, DNS), scripting (PowerShell, Python, automation) and Agile methodologiesExposure to other infrastructure areas including VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.Expertise and troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology Desired:Specific familiarity with Oracle/Acme Packet SBC or comparable productsInvolvement with audio and electronic archiving solutions: Global Relay, NICE NTR, VerbaForwarding thinking of implementing Machine Learning capabilities within the collaboration ecosystemITIL experience is preferred TECHNICAL SKILLSRequired:Scripting, Enterprise Voice (Oracle/Acme Packet SBC) Desired:Cloud Services (Microsoft 365 – Teams, OneDrive, SharePoint Online, Yammer, Azure)Archiving ServicesTrading Telephony technologiesCisco Call Manager PRIOR WORK EXPERIENCERequired:Minimum 5-7 years DesiredFinancial services business knowledge, particularly prior work experience with financial industries EDUCATIONRequired:Bachelor’s Degree in Computer Science or the equivalent experience DesiredCertification in MS technologies and IT Project Management LANGUAGERequired:English speaking DesiredFrench speaking would be a plusRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Unified Communications Admin contractMAIN ACCOUNTABILITIESDay to day responsibilities include but not limited to:Serve as a Unified Communications expert with both operational and design responsibilitiesEmphasis on IP Telephony, SIP, and Enterprise Voice technologies (Oracle/Acme Packet) SBC/ECB/EOMVoice integration with Microsoft Skype/TeamsFamiliarity with Cisco Call Manager or regulatory archiving solutions (Verint Verba, NICE NTR, Global Relay) is desirableKey contact for PSTN carriers in multiple countriesKey Focus on automation and DevOps within the Unified Communications PerimeterWork closely with both IT and business partners to design and implement solutions supporting business needsWithin a team, design and implement critical business systems aligned with corporate strategic directionAbility to multi-task and manage operational and project related tasks/responsibilitiesMust be able to act autonomously and manage projects efficientlyThis role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutionsResponsible for diagnosing and troubleshooting general enterprise voice and unified communication issuesAs required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team membersEnsures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelinesThe expert will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activitiesStrong hands-on technical skills, an analytical problem-solving mindset, delivery focus and client-orientation are all critical for this roleParticipate/Contribute with after-hours/weekend work in rotation with all members of the team AdvantagesLong term contract, 40 hrs a week, large banking environment, Montreal based. Lors of room to grow and develop skills with training and coachingResponsibilitiesMAIN ACCOUNTABILITIESDay to day responsibilities include but not limited to:Serve as a Unified Communications expert with both operational and design responsibilitiesEmphasis on IP Telephony, SIP, and Enterprise Voice technologies (Oracle/Acme Packet) SBC/ECB/EOMVoice integration with Microsoft Skype/TeamsFamiliarity with Cisco Call Manager or regulatory archiving solutions (Verint Verba, NICE NTR, Global Relay) is desirableKey contact for PSTN carriers in multiple countriesKey Focus on automation and DevOps within the Unified Communications PerimeterWork closely with both IT and business partners to design and implement solutions supporting business needsWithin a team, design and implement critical business systems aligned with corporate strategic directionAbility to multi-task and manage operational and project related tasks/responsibilitiesMust be able to act autonomously and manage projects efficientlyThis role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutionsResponsible for diagnosing and troubleshooting general enterprise voice and unified communication issuesAs required, perform root cause analysis, incident management, communication with internal clients / business partners / Service team membersEnsures all production changes are made in accordance with production lifecycle methodology and risk/change management guidelinesThe expert will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activitiesStrong hands-on technical skills, an analytical problem-solving mindset, delivery focus and client-orientation are all critical for this roleParticipate/Contribute with after-hours/weekend work in rotation with all members of the teamQualificationsProfile COMPETENCIESRequired:Must have hands-on architecture/design and implementation experience with Enterprise Voice technologies (SBC’s, SIP, PSTN, etc.)Knowledge of Microsoft technologies (Lync/Skype/Teams, Active Directory, DNS), scripting (PowerShell, Python, automation) and Agile methodologiesExposure to other infrastructure areas including VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.Expertise and troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology Desired:Specific familiarity with Oracle/Acme Packet SBC or comparable productsInvolvement with audio and electronic archiving solutions: Global Relay, NICE NTR, VerbaForwarding thinking of implementing Machine Learning capabilities within the collaboration ecosystemITIL experience is preferred TECHNICAL SKILLSRequired:Scripting, Enterprise Voice (Oracle/Acme Packet SBC) Desired:Cloud Services (Microsoft 365 – Teams, OneDrive, SharePoint Online, Yammer, Azure)Archiving ServicesTrading Telephony technologiesCisco Call Manager PRIOR WORK EXPERIENCERequired:Minimum 5-7 years DesiredFinancial services business knowledge, particularly prior work experience with financial industries EDUCATIONRequired:Bachelor’s Degree in Computer Science or the equivalent experience DesiredCertification in MS technologies and IT Project Management LANGUAGERequired:English speaking DesiredFrench speaking would be a plusSummaryProfile COMPETENCIESRequired:Must have hands-on architecture/design and implementation experience with Enterprise Voice technologies (SBC’s, SIP, PSTN, etc.)Knowledge of Microsoft technologies (Lync/Skype/Teams, Active Directory, DNS), scripting (PowerShell, Python, automation) and Agile methodologiesExposure to other infrastructure areas including VMware, NAS Storage, Backup & Recovery, SQL Server, Cloud Services, etc.Expertise and troubleshooting experience with TCP/IP, DNS and some level of experience with network infrastructure/topology Desired:Specific familiarity with Oracle/Acme Packet SBC or comparable productsInvolvement with audio and electronic archiving solutions: Global Relay, NICE NTR, VerbaForwarding thinking of implementing Machine Learning capabilities within the collaboration ecosystemITIL experience is preferred TECHNICAL SKILLSRequired:Scripting, Enterprise Voice (Oracle/Acme Packet SBC) Desired:Cloud Services (Microsoft 365 – Teams, OneDrive, SharePoint Online, Yammer, Azure)Archiving ServicesTrading Telephony technologiesCisco Call Manager PRIOR WORK EXPERIENCERequired:Minimum 5-7 years DesiredFinancial services business knowledge, particularly prior work experience with financial industries EDUCATIONRequired:Bachelor’s Degree in Computer Science or the equivalent experience DesiredCertification in MS technologies and IT Project Management LANGUAGERequired:English speaking DesiredFrench speaking would be a plusRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      • You are an actor in our DevOps revolution and your task is to create applications and services in "Infra as code" mode that meet business objectives while ensuring their sustainable development.• You are an applied (hands-on) person, with an Agile mentality.• You know all the fields of DevOps and are an expert in the design of resilient applications. Your goal is to automate and industrialize the assembly and delivery of code in Production!• You have four years of prior experience in Java development or system administration.Your role:As a Site Reliability Engineering Developer, you are an expert in developing and managing resilient critical assets. You actively participate in the realization of our DevOps vision by integrating SRE best practices. Concretely, you will work with the asset manager to develop one of the most critical applications in the Bank by using certain tools from the following categories:• Collaboration (JIRA / Confluence)• Source code management (SCM: Git)• Continuous integration servers (Jenkins 2 with pipeline concept as code, CircleCI)• Continuous builds (Maven, Groovy, Ant)• Continuous tests (SauceLabs, Selenium)• Continuous code inspection, for technical debt / security vulnerability (Veracode)• Artifact management (Nexus)• Report and dashboards (SonarQube)• Provisioning and orchestration tools (Docker / K8s)• Ansible / Python• Application monitoring (AppDynamics, Datadog or equivalent) to measure all these great applications and ensure that they deliver the expected business value to our customers• Knowledge considered an asset: Continuous Deployments; Automated testing; Application monitoring; Docker (basic knowledge); Kubernetes; Google Kubernetes Engine, AWSYour main responsibilities:• Technically support dev teams in their objectives of meeting the SLOs defined by our business lines• Suggest ways of improving the ways of doing things and proposing alternatives to obsolete technologies in the field of ERSAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • You are an actor in our DevOps revolution and your task is to create applications and services in "Infra as code" mode that meet business objectives while ensuring their sustainable development.• You are an applied (hands-on) person, with an Agile mentality.• You know all the fields of DevOps and are an expert in the design of resilient applications. Your goal is to automate and industrialize the assembly and delivery of code in Production!• You have four years of prior experience in Java development or system administration.Your role:As a Site Reliability Engineering Developer, you are an expert in developing and managing resilient critical assets. You actively participate in the realization of our DevOps vision by integrating SRE best practices. Concretely, you will work with the asset manager to develop one of the most critical applications in the Bank by using certain tools from the following categories:• Collaboration (JIRA / Confluence)• Source code management (SCM: Git)• Continuous integration servers (Jenkins 2 with pipeline concept as code, CircleCI)• Continuous builds (Maven, Groovy, Ant)• Continuous tests (SauceLabs, Selenium)• Continuous code inspection, for technical debt / security vulnerability (Veracode)• Artifact management (Nexus)• Report and dashboards (SonarQube)• Provisioning and orchestration tools (Docker / K8s)• Ansible / Python• Application monitoring (AppDynamics, Datadog or equivalent) to measure all these great applications and ensure that they deliver the expected business value to our customers• Knowledge considered an asset: Continuous Deployments; Automated testing; Application monitoring; Docker (basic knowledge); Kubernetes; Google Kubernetes Engine, AWSYour main responsibilities:• Technically support dev teams in their objectives of meeting the SLOs defined by our business lines• Suggest ways of improving the ways of doing things and proposing alternatives to obsolete technologies in the field of ERSAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As an Analyst Programmer - Java Full Stack, you contribute to IT efficiency. You design, configure, administer, maintain and evolve computer networks, management systems and database servers to meet the needs of the organization.You join a dynamic team which ensures the evolution of the position of the advisor in cash registers (Espace Conseil). In addition, Espace Conseil is one of the portals under the governance of Espaces Métiers. The squads you join integrate in addition to the usual IT roles those of PO and Business Analyst and operate in Agile. You do JAVA programming according to the functional specifications and technical designs provided.The technological environment is as follows: Angular 11, Html, CSS, Javascript, Typescript, Java 11, Spring, Junit, Hibernate, Gradle, Intellij, Eclipse, Liferay DXP, Pivotal cloud foundry, Concourse, Git, SonarQube, Artifactory, Docker , Design Pattern, UML, Redis, Dynatrace and SplunkMain responsibilitiesActively participate in the development of implementation strategies, perform the analysis and development of software products, including design, code, test automation and operation by applying good development practices, data and of security.· Document technical solutions and practices to ensure the sustainability of products and develop documentation, prepare and disseminate training for peers and consumers.· Provide technical support to IT operations. Analyze complex issues, determine the causes and follow up on system problems during critical incidents and ensure their resolution· Work in co-creation with business partners and architects to fully understand and thus achieve the alignment of solutions representing business intentions and objectives.· Be responsible for installing and testing software packages or implementing applications.Required profileo A minimum of four years of relevant experienceo Experience in Java (4 years minimum)o Experience in Angular (1 year minimum)o Experience in CSS and HTML (an asset)Advantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As an Analyst Programmer - Java Full Stack, you contribute to IT efficiency. You design, configure, administer, maintain and evolve computer networks, management systems and database servers to meet the needs of the organization.You join a dynamic team which ensures the evolution of the position of the advisor in cash registers (Espace Conseil). In addition, Espace Conseil is one of the portals under the governance of Espaces Métiers. The squads you join integrate in addition to the usual IT roles those of PO and Business Analyst and operate in Agile. You do JAVA programming according to the functional specifications and technical designs provided.The technological environment is as follows: Angular 11, Html, CSS, Javascript, Typescript, Java 11, Spring, Junit, Hibernate, Gradle, Intellij, Eclipse, Liferay DXP, Pivotal cloud foundry, Concourse, Git, SonarQube, Artifactory, Docker , Design Pattern, UML, Redis, Dynatrace and SplunkMain responsibilitiesActively participate in the development of implementation strategies, perform the analysis and development of software products, including design, code, test automation and operation by applying good development practices, data and of security.· Document technical solutions and practices to ensure the sustainability of products and develop documentation, prepare and disseminate training for peers and consumers.· Provide technical support to IT operations. Analyze complex issues, determine the causes and follow up on system problems during critical incidents and ensure their resolution· Work in co-creation with business partners and architects to fully understand and thus achieve the alignment of solutions representing business intentions and objectives.· Be responsible for installing and testing software packages or implementing applications.Required profileo A minimum of four years of relevant experienceo Experience in Java (4 years minimum)o Experience in Angular (1 year minimum)o Experience in CSS and HTML (an asset)Advantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Missions Storage and Backup (traditional and cloud) administration and engineering in a large 24x7 storage and backup environment operating within the realms of ITIL processesDevelopment of documentation and proceduresSoftware development tasks using Python, Flask, Git, Ansible, etc.Closely communicate with both IT and business partners to design and implement solutions supporting business needsDiagnose and troubleshoot complex technical environments on distributed applications and infrastructureContribute to market-watch initiatives and recommend solutions to improve the environmentEnsure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supportedServe as a subject matter expert and escalation pointAdvantagesLong term ontract position, 40 hours a week, banking environment, Montreal based, work from home.ResponsibilitiesStorage and Backup (traditional and cloud) administration and engineering in a large 24x7 storage and backup environment operating within the realms of ITIL processesDevelopment of documentation and proceduresSoftware development tasks using Python, Flask, Git, Ansible, etc.Closely communicate with both IT and business partners to design and implement solutions supporting business needsDiagnose and troubleshoot complex technical environments on distributed applications and infrastructureContribute to market-watch initiatives and recommend solutions to improve the environmentEnsure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supportedServe as a subject matter expert and escalation pointQualificationsProfile Technical Skills: Excellent technical skills on the following technologies:Block storage 3+ yearse.g. VMAX, VNX, Brocade, PureBackups 3+ yearse.g. NetBackup, DataDomain, VeeamNAS (Netapp) 3+ yearsObject storage (S3, CEPH) 1+ yearsDev (Python/Git) 1+ years Proficient in:Server OSs (Linux, Windows)Configuration management (Ansible, Salt)Cloud technology Desired / Plus:Openstack experienceAPI development experienceCI/CDCompetencies:Client focused, must have a strong customer service mentality and ability to work with developers, users, and other staffAble to work in a team environment while interacting across different group to accomplish projectsHands-on design and implementation experienceStrong focus on automation and orchestrationBe available for weeknight and weekend on-call supportExcellent communication and presentation skills, both written and oral Experience Needed:Exposure to large production environment storage and backup administration and engineeringExperience on callExposure to ITIL/change management environmentExposure to DR simulations SummaryProfile Technical Skills: Excellent technical skills on the following technologies:Block storage 3+ yearse.g. VMAX, VNX, Brocade, PureBackups 3+ yearse.g. NetBackup, DataDomain, VeeamNAS (Netapp) 3+ yearsObject storage (S3, CEPH) 1+ yearsDev (Python/Git) 1+ years Proficient in:Server OSs (Linux, Windows)Configuration management (Ansible, Salt)Cloud technology Desired / Plus:Openstack experienceAPI development experienceCI/CDCompetencies:Client focused, must have a strong customer service mentality and ability to work with developers, users, and other staffAble to work in a team environment while interacting across different group to accomplish projectsHands-on design and implementation experienceStrong focus on automation and orchestrationBe available for weeknight and weekend on-call supportExcellent communication and presentation skills, both written and oral Experience Needed:Exposure to large production environment storage and backup administration and engineeringExperience on callExposure to ITIL/change management environmentExposure to DR simulations Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Missions Storage and Backup (traditional and cloud) administration and engineering in a large 24x7 storage and backup environment operating within the realms of ITIL processesDevelopment of documentation and proceduresSoftware development tasks using Python, Flask, Git, Ansible, etc.Closely communicate with both IT and business partners to design and implement solutions supporting business needsDiagnose and troubleshoot complex technical environments on distributed applications and infrastructureContribute to market-watch initiatives and recommend solutions to improve the environmentEnsure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supportedServe as a subject matter expert and escalation pointAdvantagesLong term ontract position, 40 hours a week, banking environment, Montreal based, work from home.ResponsibilitiesStorage and Backup (traditional and cloud) administration and engineering in a large 24x7 storage and backup environment operating within the realms of ITIL processesDevelopment of documentation and proceduresSoftware development tasks using Python, Flask, Git, Ansible, etc.Closely communicate with both IT and business partners to design and implement solutions supporting business needsDiagnose and troubleshoot complex technical environments on distributed applications and infrastructureContribute to market-watch initiatives and recommend solutions to improve the environmentEnsure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supportedServe as a subject matter expert and escalation pointQualificationsProfile Technical Skills: Excellent technical skills on the following technologies:Block storage 3+ yearse.g. VMAX, VNX, Brocade, PureBackups 3+ yearse.g. NetBackup, DataDomain, VeeamNAS (Netapp) 3+ yearsObject storage (S3, CEPH) 1+ yearsDev (Python/Git) 1+ years Proficient in:Server OSs (Linux, Windows)Configuration management (Ansible, Salt)Cloud technology Desired / Plus:Openstack experienceAPI development experienceCI/CDCompetencies:Client focused, must have a strong customer service mentality and ability to work with developers, users, and other staffAble to work in a team environment while interacting across different group to accomplish projectsHands-on design and implementation experienceStrong focus on automation and orchestrationBe available for weeknight and weekend on-call supportExcellent communication and presentation skills, both written and oral Experience Needed:Exposure to large production environment storage and backup administration and engineeringExperience on callExposure to ITIL/change management environmentExposure to DR simulations SummaryProfile Technical Skills: Excellent technical skills on the following technologies:Block storage 3+ yearse.g. VMAX, VNX, Brocade, PureBackups 3+ yearse.g. NetBackup, DataDomain, VeeamNAS (Netapp) 3+ yearsObject storage (S3, CEPH) 1+ yearsDev (Python/Git) 1+ years Proficient in:Server OSs (Linux, Windows)Configuration management (Ansible, Salt)Cloud technology Desired / Plus:Openstack experienceAPI development experienceCI/CDCompetencies:Client focused, must have a strong customer service mentality and ability to work with developers, users, and other staffAble to work in a team environment while interacting across different group to accomplish projectsHands-on design and implementation experienceStrong focus on automation and orchestrationBe available for weeknight and weekend on-call supportExcellent communication and presentation skills, both written and oral Experience Needed:Exposure to large production environment storage and backup administration and engineeringExperience on callExposure to ITIL/change management environmentExposure to DR simulations Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      More specifically, the incumbent carries out the design, development and testing of services or APIs as part of multiple major transformation projects.Depending on the needs, you could possibly be brought to develop directly in the framework of the platform or in the peripheral tools to the latter. Development is mainly focused around the CA API Gateway platform in a cloud environment (public and private).Additional responsibilities- Actively participate in the development of implementation strategies, analyzes, design and documentation of programs or applications. Collaborate in the development, codification and testing of these- Provide technical support to IT operations or by ensuring various follow-ups- Write functional specifications, operating procedures and methods. Develop documentation, prepare and distribute training for users- Analyze complex issues, determine the causes and follow up on system problems during critical incidents and ensure their resolution- Be responsible for installing and testing software packages or implementing applications- Participate in continuous improvement initiatives for the product, our processes and our squadsRequired profile·Bachelor's degree in an appropriate disciplineA minimum of four years of relevant experienceExperience with a cloud environment (PaaS, IaaS or CaaS)Experience with an API security gatewayExperience in Integration, Testing and Continuous Deployment of services or applicationsExperience with SOAPUI, ReadyAPI or Postman test toolsExperience in the preparation and performance of unit, integration and non-regression testsSpecific knowledgeMastery of WebAPI REST and SOAP concepts, understanding of market standards related to web services (SOAP, WS- *, OAuth, etc.)Proficiency in one of the following languages: Angular, Python, JavaKnowledge of security standards related to APIs (authentication, authorization and transport)Knowledge of git, branch management and basic commandsKnowledge of delivery or continuous deployment and automation tools (Jenkins / Concourse, Ansible) (an asset)Advantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      More specifically, the incumbent carries out the design, development and testing of services or APIs as part of multiple major transformation projects.Depending on the needs, you could possibly be brought to develop directly in the framework of the platform or in the peripheral tools to the latter. Development is mainly focused around the CA API Gateway platform in a cloud environment (public and private).Additional responsibilities- Actively participate in the development of implementation strategies, analyzes, design and documentation of programs or applications. Collaborate in the development, codification and testing of these- Provide technical support to IT operations or by ensuring various follow-ups- Write functional specifications, operating procedures and methods. Develop documentation, prepare and distribute training for users- Analyze complex issues, determine the causes and follow up on system problems during critical incidents and ensure their resolution- Be responsible for installing and testing software packages or implementing applications- Participate in continuous improvement initiatives for the product, our processes and our squadsRequired profile·Bachelor's degree in an appropriate disciplineA minimum of four years of relevant experienceExperience with a cloud environment (PaaS, IaaS or CaaS)Experience with an API security gatewayExperience in Integration, Testing and Continuous Deployment of services or applicationsExperience with SOAPUI, ReadyAPI or Postman test toolsExperience in the preparation and performance of unit, integration and non-regression testsSpecific knowledgeMastery of WebAPI REST and SOAP concepts, understanding of market standards related to web services (SOAP, WS- *, OAuth, etc.)Proficiency in one of the following languages: Angular, Python, JavaKnowledge of security standards related to APIs (authentication, authorization and transport)Knowledge of git, branch management and basic commandsKnowledge of delivery or continuous deployment and automation tools (Jenkins / Concourse, Ansible) (an asset)Advantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a solutions architect, you recommend technological solutions aimed at meeting the business positioning and strategic orientations as well as those of the business partner it supports. You define and design the application architecture within the framework of various critical and transversal projects. You represent the unit on various committees made up of senior management.Additional responsibilities• Support the client in defining his needs and directing him towards the appropriate solutions within the framework of critical and transversal business projects for the organization• Ensure the design and development of application architecture solutions, considering the alignment of initiatives and strategic objectives and the business partner it supports• Develop and recommend the strategic orientations necessary for the realization of projects based on cost assessment and feasibility studies• Ensure that the proposed solutions are consistent with the architecture in place, the projects in progress and in compliance with the defined frameworks• Act as a consultant in his field of specialty and represent his unit to senior management bodies with regard to the various mandates entrusted to him• Coordinate the integration of other expertise in solution architecture in order to complete the projects under his responsibility• Participate in the development of application targets related to the business sectors it serves• Ensure a watchdog role in order to understand and anticipate the trends in one's field of expertise and make appropriate recommendations in terms of the development of best practices for the company• Maintain a global understanding of the application portfolio of its sector and participate in maintaining its inventory• Ensure the quality of the deliverables of the projects under his responsibility•Required profile- Bachelor's degree in an appropriate discipline- A minimum of eight years of relevant experience- Experience in a financial institutionThank youAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a solutions architect, you recommend technological solutions aimed at meeting the business positioning and strategic orientations as well as those of the business partner it supports. You define and design the application architecture within the framework of various critical and transversal projects. You represent the unit on various committees made up of senior management.Additional responsibilities• Support the client in defining his needs and directing him towards the appropriate solutions within the framework of critical and transversal business projects for the organization• Ensure the design and development of application architecture solutions, considering the alignment of initiatives and strategic objectives and the business partner it supports• Develop and recommend the strategic orientations necessary for the realization of projects based on cost assessment and feasibility studies• Ensure that the proposed solutions are consistent with the architecture in place, the projects in progress and in compliance with the defined frameworks• Act as a consultant in his field of specialty and represent his unit to senior management bodies with regard to the various mandates entrusted to him• Coordinate the integration of other expertise in solution architecture in order to complete the projects under his responsibility• Participate in the development of application targets related to the business sectors it serves• Ensure a watchdog role in order to understand and anticipate the trends in one's field of expertise and make appropriate recommendations in terms of the development of best practices for the company• Maintain a global understanding of the application portfolio of its sector and participate in maintaining its inventory• Ensure the quality of the deliverables of the projects under his responsibility•Required profile- Bachelor's degree in an appropriate discipline- A minimum of eight years of relevant experience- Experience in a financial institutionThank youAdvantages________________________________________________________________________________Responsibilities________________________________________________________________________________Qualifications________________________________________________________________________________Summary________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      CONTRACTOR - Senior Security Operations Admin MissionsRESPONSIBILITIESNetwork Security Expert:· Define Strategy for infrastructure transformation, datacenter relocation· Participate to reinforce our security governance and bring new idea in the way to manage our cybersecurity exposure· Lead Technical part of project on Network Security Perimeter (including design, implementation and migration)· Validate new component or software version Network Security Support:· Level3 Operations management.- Base on define Rotation- Participate to support operation during opening hours- Handle Level 3 Support- Operational process & documentation improvementEnvironment· Agile and Innovation- Work in Agile environment (Scrum), in an environment under transformation- providing technical expertise and guidance to various groups within IT on broad range of technical topics with primary focus on network security (firewalls, VPN, IDS, spam filtering, web content filters, proxies, DNS)- Serve as a point of contact for coordination with IT globally on all technical topics, including strategic infrastructure/toolkit initiatives.- Work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.· ITIL- Incident management§ Resolution of Level 2-3 incidents§ Collaborate to external vendors for resolution (Telecom, Hardware, Software) - Request management§ Daily requests prioritization & delivery- Change management§ Change delivery during non-business hours, including week-end§ Change configurations peer review for other Team member Profile TECHNICAL SKILLSRequired:§ Expertise in Firewalls (Checkpoint, Fortinet)§ Expertise in F5 APM/ASM§ Expertise in Citrix Netscaler (load-balancing)§ Full working knowledge of McAfee Proxy§ Full working knowledge of Pulse Secure VPN appliances§ Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC) Desired:§ Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &§ Good working knowledge Routing ISR/ASR platforms§ Good working knowledge of Cisco ACI§ Understanding of telecom technologies: DWDM, SONET and SDH§ Unix system management & scripting capability: Python & Ansible, GITHUB§ Network tools knowledge: CA Spectrum & eHealth, Shiken / Nagios§ Network probes: Corvil, EXTRAHOP§ Matrix switches: Gigamon, Arista COMPETENCIES§ Strong knowledge of ITIL - IT Infrastructure management best practices§ Strong operational skill with capacity to prioritize multiple requests or incidents§ Adaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity. Communication Skills: excellent verbal and writing skills in English and French, PRIOR WORK EXPERIENCE Required:§ Experience with working in an International firm§ Follow the Sun experience§ 10+years’ experience with the required technical experience listed above§ 5 years in similar position EDUCATION§ Bachelor's degree in Computer Science or Engineering is required.§ Desired: CISSP is a plus AdvantagesLong term contract, 40 hours a week, large banking environment, Montreal based. Lots of opportunities to evolve within the organizationResponsibilitiesRESPONSIBILITIES Network Security Expert:· Define Strategy for infrastructure transformation, datacenter relocation· Participate to reinforce our security governance and bring new idea in the way to manage our cybersecurity exposure· Lead Technical part of project on Network Security Perimeter (including design, implementation and migration)· Validate new component or software version Network Security Support:· Level3 Operations management.- Base on define Rotation- Participate to support operation during opening hours- Handle Level 3 Support- Operational process & documentation improvementEnvironment· Agile and Innovation- Work in Agile environment (Scrum), in an environment under transformation- providing technical expertise and guidance to various groups within IT on broad range of technical topics with primary focus on network security (firewalls, VPN, IDS, spam filtering, web content filters, proxies, DNS)- Serve as a point of contact for coordination with IT globally on all technical topics, including strategic infrastructure/toolkit initiatives.- Work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.· ITIL- Incident management§ Resolution of Level 2-3 incidents§ Collaborate to external vendors for resolution (Telecom, Hardware, Software) - Request management§ Daily requests prioritization & delivery- Change management§ Change delivery during non-business hours, including week-end§ Change configurations peer review for other Team memberQualificationsProfile TECHNICAL SKILLSRequired:§ Expertise in Firewalls (Checkpoint, Fortinet)§ Expertise in F5 APM/ASM§ Expertise in Citrix Netscaler (load-balancing)§ Full working knowledge of McAfee Proxy§ Full working knowledge of Pulse Secure VPN appliances§ Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC) Desired:§ Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &§ Good working knowledge Routing ISR/ASR platforms§ Good working knowledge of Cisco ACI§ Understanding of telecom technologies: DWDM, SONET and SDH§ Unix system management & scripting capability: Python & Ansible, GITHUB§ Network tools knowledge: CA Spectrum & eHealth, Shiken / Nagios§ Network probes: Corvil, EXTRAHOP§ Matrix switches: Gigamon, Arista COMPETENCIES§ Strong knowledge of ITIL - IT Infrastructure management best practices§ Strong operational skill with capacity to prioritize multiple requests or incidents§ Adaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity.Communication Skills: excellent verbal and writing skills in English and French,PRIOR WORK EXPERIENCE Required:§ Experience with working in an International firm§ Follow the Sun experience§ 10+years’ experience with the required technical experience listed above§ 5 years in similar position EDUCATION § Bachelor's degree in Computer Science or Engineering is required.§ Desired: CISSP is a plusSummaryProfile TECHNICAL SKILLSRequired:§ Expertise in Firewalls (Checkpoint, Fortinet)§ Expertise in F5 APM/ASM§ Expertise in Citrix Netscaler (load-balancing)§ Full working knowledge of McAfee Proxy§ Full working knowledge of Pulse Secure VPN appliances§ Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC) Desired:§ Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &§ Good working knowledge Routing ISR/ASR platforms§ Good working knowledge of Cisco ACI§ Understanding of telecom technologies: DWDM, SONET and SDH§ Unix system management & scripting capability: Python & Ansible, GITHUB§ Network tools knowledge: CA Spectrum & eHealth, Shiken / Nagios§ Network probes: Corvil, EXTRAHOP§ Matrix switches: Gigamon, Arista COMPETENCIES§ Strong knowledge of ITIL - IT Infrastructure management best practices§ Strong operational skill with capacity to prioritize multiple requests or incidents§ Adaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity.Communication Skills: excellent verbal and writing skills in English and French,PRIOR WORK EXPERIENCE Required:§ Experience with working in an International firm§ Follow the Sun experience§ 10+years’ experience with the required technical experience listed above§ 5 years in similar position EDUCATION § Bachelor's degree in Computer Science or Engineering is required.§ Desired: CISSP is a plusRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      CONTRACTOR - Senior Security Operations Admin MissionsRESPONSIBILITIESNetwork Security Expert:· Define Strategy for infrastructure transformation, datacenter relocation· Participate to reinforce our security governance and bring new idea in the way to manage our cybersecurity exposure· Lead Technical part of project on Network Security Perimeter (including design, implementation and migration)· Validate new component or software version Network Security Support:· Level3 Operations management.- Base on define Rotation- Participate to support operation during opening hours- Handle Level 3 Support- Operational process & documentation improvementEnvironment· Agile and Innovation- Work in Agile environment (Scrum), in an environment under transformation- providing technical expertise and guidance to various groups within IT on broad range of technical topics with primary focus on network security (firewalls, VPN, IDS, spam filtering, web content filters, proxies, DNS)- Serve as a point of contact for coordination with IT globally on all technical topics, including strategic infrastructure/toolkit initiatives.- Work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.· ITIL- Incident management§ Resolution of Level 2-3 incidents§ Collaborate to external vendors for resolution (Telecom, Hardware, Software) - Request management§ Daily requests prioritization & delivery- Change management§ Change delivery during non-business hours, including week-end§ Change configurations peer review for other Team member Profile TECHNICAL SKILLSRequired:§ Expertise in Firewalls (Checkpoint, Fortinet)§ Expertise in F5 APM/ASM§ Expertise in Citrix Netscaler (load-balancing)§ Full working knowledge of McAfee Proxy§ Full working knowledge of Pulse Secure VPN appliances§ Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC) Desired:§ Good working knowledge of Cisco Catalyst 9k/6k/4k/3k, Nexus 9k/7k/5k/3k/2k &§ Good working knowledge Routing ISR/ASR platforms§ Good working knowledge of Cisco ACI§ Understanding of telecom technologies: DWDM, SONET and SDH§ Unix system management & scripting capability: Python & Ansible, GITHUB§ Network tools knowledge: CA Spectrum & eHealth, Shiken / Nagios§ Network probes: Corvil, EXTRAHOP§ Matrix switches: Gigamon, Arista COMPETENCIES§ Strong knowledge of ITIL - IT Infrastructure management best practices§ Strong operational skill with capacity to prioritize multiple requests or incidents§ Adaptability: Able to adjust to new environments, work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity. Communication Skills: excellent verbal and writing skills in English and French, PRIOR WORK EXPERIENCE Required:§ Experience with working in an International firm§ Follow the Sun experience§ 10+years’ experience with the required technical experience listed above§ 5 years in similar position EDUCATION§ Bachelor's degree in Computer Science or Engineering is required.§ Desired: CISSP is a plus AdvantagesLong term contract, 40 hours a week, large banking environment, Montreal based. Lots of opportunities to evolve within the organizationResponsibilitiesRESPONSIBILITIES Network Security Expert:· Define Strategy for infrastructure transformation, datacenter relocation· Participate to reinforce our security governance and bring new idea in the way to manage our cybersecurity exposure· Lead Technical part of project on Network Security Perimeter (including design, implementation and migration)· Validate new component or software version Network Security Support:· Level3 Operations management.- Base on define Rotation- Participate to support operation during opening hours- Handle Level 3 Support- Operational process & documentation improvementEnvironment· Agile and Innovation- Work in Agile environment (Scrum), in an environment under transformation- providing technical expertise and guidance to various groups within IT on broad range of technical topics with primary focus on network security (firewalls, VPN, IDS, spam filtering, web content filters, proxies, DNS)- Serve as a point of contact for coordination with IT globally on all technical topics, including strategic infrastructure/toolkit initiatives.- Work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.· ITIL- Incident management§ Resolution of Level 2-3 incidents§ Collaborate to external vendors for resolution (Telecom, Hardware, Software) - Request management§ Daily requests prioritization & delivery- Change management§ Change delivery during non-business hours, including week-end§ Change configurations peer review for other Team memberQualificationsProfile TECHNICAL SKILLSRequired:§ Expertise in Firewalls (Checkpoint, Fortinet)§ Expertise in F5 APM/ASM§ Expertise in Citrix Netscaler (load-balancing)§ Full working knowledge of McAfee Proxy§ Full working knowledge of Pulse Secure VPN appliances§ Broad experience in various industry standard and Cisco data networking protocols(EIGRP/OSPF/BGP, Multicast, VDC, VPC/STP, OTV, MPLS, IPSEC) Desired:§ Good wor