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      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsabilities:Perform Invoice Verification and Reconciliation including Resource Unit, ARC/RRC, etc.Identify applicable credits and confirm assessment in invoicesMaintain and report financial demand and consumption data Support deep dive invoice auditingSupport development and maintenance of Service Provider and VMO financial dashboards and reportsProvide inputs to corporate financial functions Vendor Management forecasting and contract change requirementsPerform ad Hoc analysis; financial modeling; what-if scenarios; pivot tables; forecasting;  analysis and trends; benchmarkingPerform or assist with VMO financial management responsibilities such as auditing vendor/service provider invoices and tracking invoice paymentsEnsure currency and accuracy of all contract financial-related data and supporting artifactsMaintain relevant contract financial management data in the governance tool and/or library, as appropriateParticipate in various managed contract operational and governance meetings Coordinates with relevant business areas (e.g. Procurement, Legal, IT, etc.) for governance related mattersSupport executive summary reportingPrepare and deliver financial analyses, dashboards and reports Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st, 2021+/- 3-5 years' experience - Finance & Accounting, Invoicing, Business/Financial ReportingStrong Excel Skills: Spreadsheets, Pivot Tables, ChartingFinancial modeling; what-if scenarios; pivot tables; forecasting; analysis and trends; benchmarkingExcel Expertise: Spreadsheets, Pivot Tables, Charting, Graphs, Lookups, Slicers, VBAPrepare and deliver financial analyses, dashboards and reportsExcellent communication and presentation skills, both written and verbalAble to work independently in a fast-paced environmentDemonstrated attention to detailCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.   Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsabilities:Perform Invoice Verification and Reconciliation including Resource Unit, ARC/RRC, etc.Identify applicable credits and confirm assessment in invoicesMaintain and report financial demand and consumption data Support deep dive invoice auditingSupport development and maintenance of Service Provider and VMO financial dashboards and reportsProvide inputs to corporate financial functions Vendor Management forecasting and contract change requirementsPerform ad Hoc analysis; financial modeling; what-if scenarios; pivot tables; forecasting;  analysis and trends; benchmarkingPerform or assist with VMO financial management responsibilities such as auditing vendor/service provider invoices and tracking invoice paymentsEnsure currency and accuracy of all contract financial-related data and supporting artifactsMaintain relevant contract financial management data in the governance tool and/or library, as appropriateParticipate in various managed contract operational and governance meetings Coordinates with relevant business areas (e.g. Procurement, Legal, IT, etc.) for governance related mattersSupport executive summary reportingPrepare and deliver financial analyses, dashboards and reports Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st, 2021+/- 3-5 years' experience - Finance & Accounting, Invoicing, Business/Financial ReportingStrong Excel Skills: Spreadsheets, Pivot Tables, ChartingFinancial modeling; what-if scenarios; pivot tables; forecasting; analysis and trends; benchmarkingExcel Expertise: Spreadsheets, Pivot Tables, Charting, Graphs, Lookups, Slicers, VBAPrepare and deliver financial analyses, dashboards and reportsExcellent communication and presentation skills, both written and verbalAble to work independently in a fast-paced environmentDemonstrated attention to detailCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.   Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Temporary
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Services business groups (HR, Finance, Communications, Safety, Security, Corporate Real Estate, Legal) and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work irregular hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Services business groups (HR, Finance, Communications, Safety, Security, Corporate Real Estate, Legal) and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work irregular hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Safety, Environment, and Quality business groups and help set the path forward for the end users.Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Corporate Safety, Environment, and Quality business areasCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Strong knowledge and understanding of airline safety management systems (SMS), environmental affairs, and corporate quality assuranceAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Safety, Environment, and Quality business groups and help set the path forward for the end users.Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Corporate Safety, Environment, and Quality business areasCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Strong knowledge and understanding of airline safety management systems (SMS), environmental affairs, and corporate quality assuranceAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Artificial Intelligence will drive and support the evolution of the use of Artificial Intelligence solutions within the organization to satisfy the needs of agility and strategic business growth. They will implement data/machine learning  models and associated data pipelines that enable Stakeholders to analyze and develop strategic insights that can help make effective decisions and drive growth of the organization.Design, undertake and analyze data to determine patterns and insights that can optimize data ingestion and data presentation. Support the delivery of AI projects in designing and implementing the data pipelines/data streaming.Implement AI models in accordance with project requirements and AI data engineering standardsDevelop and implement datasets and databases with machine learning tools to solve real time business problemsEducate the organization both from IT (including vendors) and the business perspectives on data ingestion and data streaming tools, processes and best practices.Support the maturation of AI platforms, modules, and services that address cross-enterprise opportunities through market research and proof-of-concepts.Establish strong relationship with vendor partners to ensure strong delivery, innovation and ongoing improvement in receiving high value services.                                 Develop, construct, test and maintain architectures, such as databases and large-scale processing systems Ensure architecture will support the requirements of the data scientists, the stakeholders, and the business.Discover opportunities to acquire new data from other systems Develop and improve data set processes for data modeling, mining, and production. Employ a variety of languages and tools to marry systems togetherRecommend and implement ways to improve data reliability, efficiency, and quality. Collaborate with stakeholders including the Product owner, data science, and design teams to assist with data-related technical issues and support their data infrastructure needs.Create data tools for analytics and data scientist team members that assist them in building and optimizing the products that help business achieving their goals.Work with data and analytics experts to strive for greater functionality in data systems.Provide technology or services ownership direction on all matters related to a key functional area – to associated functional lead and peersProvide technology specific financial inputs related to both data engineering tool set costs and monthly data consumption costs.Responsible for working with stakeholders related to a key functional area to ensure synergistic collaboration and attain shared goalsResponsible for ensuring consistency of data engineering tools and processes across projects/products."Participate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate"Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesResponsible to drive technology vision and continuous improvement objectives for a functional areaDemonstrate significant technical depth to handle strategic technology prioritiesQualifications 3-5 years of IT experience with a minimum of 1 year working with Machine Learning and Cloud technology such as Microsoft Azure.  + A proven track record in deploying AI models using best-in-class MLOP's toolsets to monitor Model performance and make the necessary adjustments as required to optimize performance.Certifications in Machine Learning, Deep Learning are an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st, 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Artificial Intelligence will drive and support the evolution of the use of Artificial Intelligence solutions within the organization to satisfy the needs of agility and strategic business growth. They will implement data/machine learning  models and associated data pipelines that enable Stakeholders to analyze and develop strategic insights that can help make effective decisions and drive growth of the organization.Design, undertake and analyze data to determine patterns and insights that can optimize data ingestion and data presentation. Support the delivery of AI projects in designing and implementing the data pipelines/data streaming.Implement AI models in accordance with project requirements and AI data engineering standardsDevelop and implement datasets and databases with machine learning tools to solve real time business problemsEducate the organization both from IT (including vendors) and the business perspectives on data ingestion and data streaming tools, processes and best practices.Support the maturation of AI platforms, modules, and services that address cross-enterprise opportunities through market research and proof-of-concepts.Establish strong relationship with vendor partners to ensure strong delivery, innovation and ongoing improvement in receiving high value services.                                 Develop, construct, test and maintain architectures, such as databases and large-scale processing systems Ensure architecture will support the requirements of the data scientists, the stakeholders, and the business.Discover opportunities to acquire new data from other systems Develop and improve data set processes for data modeling, mining, and production. Employ a variety of languages and tools to marry systems togetherRecommend and implement ways to improve data reliability, efficiency, and quality. Collaborate with stakeholders including the Product owner, data science, and design teams to assist with data-related technical issues and support their data infrastructure needs.Create data tools for analytics and data scientist team members that assist them in building and optimizing the products that help business achieving their goals.Work with data and analytics experts to strive for greater functionality in data systems.Provide technology or services ownership direction on all matters related to a key functional area – to associated functional lead and peersProvide technology specific financial inputs related to both data engineering tool set costs and monthly data consumption costs.Responsible for working with stakeholders related to a key functional area to ensure synergistic collaboration and attain shared goalsResponsible for ensuring consistency of data engineering tools and processes across projects/products."Participate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate"Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesResponsible to drive technology vision and continuous improvement objectives for a functional areaDemonstrate significant technical depth to handle strategic technology prioritiesQualifications 3-5 years of IT experience with a minimum of 1 year working with Machine Learning and Cloud technology such as Microsoft Azure.  + A proven track record in deploying AI models using best-in-class MLOP's toolsets to monitor Model performance and make the necessary adjustments as required to optimize performance.Certifications in Machine Learning, Deep Learning are an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st, 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director of Data Operations, the Specialist, Data & Analytics (Data Governance) is responsible for leading the implementation of the Data Governance Program at Air Canada. Working in concert with Data Management, Security, Privacy and BI/Analytics stakeholders, the incumbent is responsible for setting, implanting and controlling policies and procedures to ensure data integrity, security and usage across the Air Canada ecosystem.  Duties and Responsibilities: Collaborate with Business Stakeholders and IT to set and drive data governance agendaCoordinate data governance councils and data stewardship network to promote implementation and adoption of priority policies and proceduresCreate and maintain collaborative alliance with compliance, privacy, and Information SecurityOversee cross-functional data governance and ensure scope of data governance initiatives are alignedDevelop standards, policies and procedures to support of Data Governance elements including but not limited toClassify data following information security and data governance guidelines Identify and document critical and sensitive data elements. Define and document data policies for data access and classification, retention and privacy following Air Canada’s applicable regulations and requirements (business and technical) Identify and document data quality risks and issues using Air Canada’s risk management processIdentify and document data lifecycle stages and processes Support and contribute to project management activities by participating in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and providing timely notification and escalation of possible issues/problems to the Project Manager. Qualifications Qualities Strong leadership and communication skills with the ability to lead, persuade, and empower to effect organizational change.Structured, organized thinker Self-starter who is comfortable with ambiguityLead-by example, team playerAble to collaborate with stakeholders, peers and team to achieve plansAble to champion change management initiatives associated with Data Governance Pragmatic, results orientationRequirementsMandatory Covid-19 Vaccination Required as of October 31st, 2021Bachelor's degree in computer science, information systems or a related study (such as library science), or equivalent related project experience.5+ years experience in architecture and implementation of complex technology systemsSound Data Governance and Data Quality concepts knowledgeExperience linking technical elements (i.e. Data Models) to business elements (i.e. Business process mapping)Able to balance multiple projects concurrently and manage changes in scope along the way.Ability to manage different stakeholder perspectives and resistance to changeKnowledge of SQL (SSIS, SSRS, SSAS) and ETL Data Warehouse experience for Business Intelligence. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsExperience in implementing a data governance or quality programKnowledge of standards (e.g., DAMA)Familiarity with Data Governance tools such AXON, Colibra, Datum etcKnowledge of airline or transportation industryKnowledge of best practices and latest trends in data management Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director of Data Operations, the Specialist, Data & Analytics (Data Governance) is responsible for leading the implementation of the Data Governance Program at Air Canada. Working in concert with Data Management, Security, Privacy and BI/Analytics stakeholders, the incumbent is responsible for setting, implanting and controlling policies and procedures to ensure data integrity, security and usage across the Air Canada ecosystem.  Duties and Responsibilities: Collaborate with Business Stakeholders and IT to set and drive data governance agendaCoordinate data governance councils and data stewardship network to promote implementation and adoption of priority policies and proceduresCreate and maintain collaborative alliance with compliance, privacy, and Information SecurityOversee cross-functional data governance and ensure scope of data governance initiatives are alignedDevelop standards, policies and procedures to support of Data Governance elements including but not limited toClassify data following information security and data governance guidelines Identify and document critical and sensitive data elements. Define and document data policies for data access and classification, retention and privacy following Air Canada’s applicable regulations and requirements (business and technical) Identify and document data quality risks and issues using Air Canada’s risk management processIdentify and document data lifecycle stages and processes Support and contribute to project management activities by participating in the scoping and estimating of project efforts, risks identification and mitigation measures recommendation, communicating activity status and providing timely notification and escalation of possible issues/problems to the Project Manager. Qualifications Qualities Strong leadership and communication skills with the ability to lead, persuade, and empower to effect organizational change.Structured, organized thinker Self-starter who is comfortable with ambiguityLead-by example, team playerAble to collaborate with stakeholders, peers and team to achieve plansAble to champion change management initiatives associated with Data Governance Pragmatic, results orientationRequirementsMandatory Covid-19 Vaccination Required as of October 31st, 2021Bachelor's degree in computer science, information systems or a related study (such as library science), or equivalent related project experience.5+ years experience in architecture and implementation of complex technology systemsSound Data Governance and Data Quality concepts knowledgeExperience linking technical elements (i.e. Data Models) to business elements (i.e. Business process mapping)Able to balance multiple projects concurrently and manage changes in scope along the way.Ability to manage different stakeholder perspectives and resistance to changeKnowledge of SQL (SSIS, SSRS, SSAS) and ETL Data Warehouse experience for Business Intelligence. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsExperience in implementing a data governance or quality programKnowledge of standards (e.g., DAMA)Familiarity with Data Governance tools such AXON, Colibra, Datum etcKnowledge of airline or transportation industryKnowledge of best practices and latest trends in data management Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director, IT & Cyber Operations, this position will be responsible for defending and protecting employees and customers from the latest cyber threats and attacks that are a risk to Air Canada’s technology environment.  The role will oversee an experienced cyber security team that is leading and innovating with next generation technologies and out of the box thinking. Traditional security operation centres (SOCs) are not able to keep up with the increasing cyber threat environment. We are looking for an individual that knows how to stay ahead in this fast-paced industry.Responsibilities:Develop and manage security monitoring for the Air Canada network and IT processing environment, including the security management and configuration of related hardware, software and networkPerform incident response, forensics and investigation activities with an emphasis on continuous improvement and agile processesCoordinate with operational groups and business units to set up and implement security monitoring measures to prevent and detect security incidents or breachesMonitor compliance with information security policies and proceduresRemediate risks identified by penetration tests and vulnerability assessments on internal and external applicationsProvide expertise in the definition, selection and implementation of IT Security and Business Continuity related controls to the IT DepartmentDevelop and communicate organizational objectives; inspire, motivate and train team members to follow and achieve organizational security standardsGenerate security reports and key performance indicators for IT administrators and business managers to evaluate the effectiveness of security controlsCreate a synergy with legal and privacy teams according to new laws and regulationsResponsible for attracting and retaining a high performing 24x7 cyber security team in a competitive environmentResponsible for developing a healthy work environment that promotes innovation and leading edge practices that are dynamic and fast pacedDevelop and maintain a 5-year cyber roadmap of initiatives and projects specific to delivery areaProvide coaching, counseling, and mentoring to employees with deep technical expertise that will be required for this roleManage delivery quality by enforcing customer service standardsEnsure adherence to professional and technical standards by reviewing and benchmarking to latest and state-of-the-art practicesResponsible for developing and enhancing processes, priorities and goals for a delivery areaParticipate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriateQualifications Mandatory Covid-19 Vaccination Required as of October 31st 20219-12 years of IT technology, cybersecurity, operations, people leadership and strategy experience in a large company Certifications    Certification in Information Security (CISSP, ISC, or CISM) practices and policies preferredA relevant University degree/technical certification, and/or relevant experience commensurate to the roleThe ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsTakes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyDemonstrated concern for satisfying one’s external and/or internal customersFocusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themThe ability to generate positive work-related behavior through inspiration, creation of reasonable autonomy, providing feedback and explaining the significance of the role in the larger scheme of thingsWillingness to make difficult decisions in a timely mannerAs a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Reporting to the Director, IT & Cyber Operations, this position will be responsible for defending and protecting employees and customers from the latest cyber threats and attacks that are a risk to Air Canada’s technology environment.  The role will oversee an experienced cyber security team that is leading and innovating with next generation technologies and out of the box thinking. Traditional security operation centres (SOCs) are not able to keep up with the increasing cyber threat environment. We are looking for an individual that knows how to stay ahead in this fast-paced industry.Responsibilities:Develop and manage security monitoring for the Air Canada network and IT processing environment, including the security management and configuration of related hardware, software and networkPerform incident response, forensics and investigation activities with an emphasis on continuous improvement and agile processesCoordinate with operational groups and business units to set up and implement security monitoring measures to prevent and detect security incidents or breachesMonitor compliance with information security policies and proceduresRemediate risks identified by penetration tests and vulnerability assessments on internal and external applicationsProvide expertise in the definition, selection and implementation of IT Security and Business Continuity related controls to the IT DepartmentDevelop and communicate organizational objectives; inspire, motivate and train team members to follow and achieve organizational security standardsGenerate security reports and key performance indicators for IT administrators and business managers to evaluate the effectiveness of security controlsCreate a synergy with legal and privacy teams according to new laws and regulationsResponsible for attracting and retaining a high performing 24x7 cyber security team in a competitive environmentResponsible for developing a healthy work environment that promotes innovation and leading edge practices that are dynamic and fast pacedDevelop and maintain a 5-year cyber roadmap of initiatives and projects specific to delivery areaProvide coaching, counseling, and mentoring to employees with deep technical expertise that will be required for this roleManage delivery quality by enforcing customer service standardsEnsure adherence to professional and technical standards by reviewing and benchmarking to latest and state-of-the-art practicesResponsible for developing and enhancing processes, priorities and goals for a delivery areaParticipate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriateQualifications Mandatory Covid-19 Vaccination Required as of October 31st 20219-12 years of IT technology, cybersecurity, operations, people leadership and strategy experience in a large company Certifications    Certification in Information Security (CISSP, ISC, or CISM) practices and policies preferredA relevant University degree/technical certification, and/or relevant experience commensurate to the roleThe ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsTakes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyDemonstrated concern for satisfying one’s external and/or internal customersFocusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themThe ability to generate positive work-related behavior through inspiration, creation of reasonable autonomy, providing feedback and explaining the significance of the role in the larger scheme of thingsWillingness to make difficult decisions in a timely mannerAs a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic Analyst, It Network.  This is a position within the Network Services team, interacting with other IT teams, primary vendors and service providers.  The mandate is to provide expense management support with a goal of improving the value of telecom services and accuracy of our financial reporting. Air Canada operates in a highly outsourced IT model for Network Services; therefore, this individual requires collaboration with a broad range of vendors providing the various services. The individual will contribute to the management of the overall network budget including both operational and project finances ensuring accuracy of invoice management and cashflow.This position reports to the Director, Network Services.Responsibilities The Analyst, IT Network will:Provide expense management support for a large enterprise operational budgetWork with Air Canada’s Strategic Procurement and Partner Performance teams during the establishment of new contracts and contract changes with existing partnersManage the creation of business cases and funding requests in support of project and project change requestsSupport and maintain the annual telecom operational and project budgetsResponsible for monthly invoice analysis to identify errors, discrepancies, and savings opportunitiesPerform invoice validation and submission for approval on telecom invoicesReconcile telecom invoicing to contracted services, inventory and budgetPerform allocation managementWork with the Air Canada’s telecom partners to review and develop procedures for the management of invoices and disputes Manage disputes and issues through resolutionPrepare and share status reports and findings to managerInventory management activities to ensure timely updates to inventory through project, MACD and reports from partners Build and provide expense reporting, monthly cash flow forecastsCreate monthly accrual reports Work in collaboration with other departments in IT as well as FinanceQualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021A relevant University degree/technical certification (and/or relevant experience) Telecom Expense Management and/or Accounts Payable experience preferred 5 years experience in IT, Accounting, Finance, Consulting, Strategy and/or AnalyticsExperience with various telco services including telephony, circuits, managed services and how they are invoicedAnalytical skills to compile information and data from multiple sources, the ability to work with numbers and formulas Experience analyzing and reporting data to identify issues, trends and exceptions to drive improvement of results and find solutionsExperience with invoice processing, reconciliation, and dispute management proceduresExperience with Microsoft Excel, working knowledge of Microsoft Word and PowerpointExperience with SAP Ariba or other financial software platformsHave a strong work ethic to act with a sense of urgency, follow-up on activity, customer advocacy and drive for results Oral and written communication skills, able to work effectively with employees both internal and external to the finance function A team player with excellent interpersonal skills, collaborative attitude and take initiativeFamiliarity with the airline industry is an assetCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic Analyst, It Network.  This is a position within the Network Services team, interacting with other IT teams, primary vendors and service providers.  The mandate is to provide expense management support with a goal of improving the value of telecom services and accuracy of our financial reporting. Air Canada operates in a highly outsourced IT model for Network Services; therefore, this individual requires collaboration with a broad range of vendors providing the various services. The individual will contribute to the management of the overall network budget including both operational and project finances ensuring accuracy of invoice management and cashflow.This position reports to the Director, Network Services.Responsibilities The Analyst, IT Network will:Provide expense management support for a large enterprise operational budgetWork with Air Canada’s Strategic Procurement and Partner Performance teams during the establishment of new contracts and contract changes with existing partnersManage the creation of business cases and funding requests in support of project and project change requestsSupport and maintain the annual telecom operational and project budgetsResponsible for monthly invoice analysis to identify errors, discrepancies, and savings opportunitiesPerform invoice validation and submission for approval on telecom invoicesReconcile telecom invoicing to contracted services, inventory and budgetPerform allocation managementWork with the Air Canada’s telecom partners to review and develop procedures for the management of invoices and disputes Manage disputes and issues through resolutionPrepare and share status reports and findings to managerInventory management activities to ensure timely updates to inventory through project, MACD and reports from partners Build and provide expense reporting, monthly cash flow forecastsCreate monthly accrual reports Work in collaboration with other departments in IT as well as FinanceQualifications Mandatory Covid-19 Vaccination Required as of October 31st, 2021A relevant University degree/technical certification (and/or relevant experience) Telecom Expense Management and/or Accounts Payable experience preferred 5 years experience in IT, Accounting, Finance, Consulting, Strategy and/or AnalyticsExperience with various telco services including telephony, circuits, managed services and how they are invoicedAnalytical skills to compile information and data from multiple sources, the ability to work with numbers and formulas Experience analyzing and reporting data to identify issues, trends and exceptions to drive improvement of results and find solutionsExperience with invoice processing, reconciliation, and dispute management proceduresExperience with Microsoft Excel, working knowledge of Microsoft Word and PowerpointExperience with SAP Ariba or other financial software platformsHave a strong work ethic to act with a sense of urgency, follow-up on activity, customer advocacy and drive for results Oral and written communication skills, able to work effectively with employees both internal and external to the finance function A team player with excellent interpersonal skills, collaborative attitude and take initiativeFamiliarity with the airline industry is an assetCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security. This position will be reporting to the Sr. Manager, Cyber SecurityContribute to the Cyber Security Operations program to effectively improve Air Canada’s risk postureResponsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsManage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations programParticipate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityMonitor compliance with information security policies and proceduresAssist the security advisory team by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to identify the risk posture Reviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3-5 years of IT technology or operations experience in a large company At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security OperationsExperience with Security Risk assessment, Vulnerability Triaging and remediationsMust possess a strong technical background in various operating systems, networks, applications, databases, and cloudAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsApproaches a problem by using a logical, systematic, and sequential approachAbility to notice, interpret, and anticipate others’ concerns, and to communicate effectivelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security. This position will be reporting to the Sr. Manager, Cyber SecurityContribute to the Cyber Security Operations program to effectively improve Air Canada’s risk postureResponsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsManage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations programParticipate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityMonitor compliance with information security policies and proceduresAssist the security advisory team by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to identify the risk posture Reviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3-5 years of IT technology or operations experience in a large company At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security OperationsExperience with Security Risk assessment, Vulnerability Triaging and remediationsMust possess a strong technical background in various operating systems, networks, applications, databases, and cloudAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsApproaches a problem by using a logical, systematic, and sequential approachAbility to notice, interpret, and anticipate others’ concerns, and to communicate effectivelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Part of the Application Development and Integration team , the Developer is responsible for the design and the development of the Enterprise’s core Application Programming Interfaces (API) and integration flows. The incumbent will play a key role within the new Application Development and Maintenance (ADM) structure at Air Canada. Together, we will facilitate integrations between the different Air Canada systems, and develop the Enterprise’s core services. These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape the company. Air Canada is also massively investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to learn state of the art technologies at an industry leader, as well as to contribute to the creation of the Air Canada of tomorrow.Key Functions Develop scalable, high performance and robust integration flows between systems using Air Canada’s Enterprise Integration PlatformDesign, document and develop core Enterprise APIs that will be widely used across the company as well as exposed to business partnersCreate unit tests, mocked services for the developed applicationsPackage and support the deployment of releasesAnalyze and resolve technical and applications issues.Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint reviewActively contribute to the continuous enhancement of the team and the platform, by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etc. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Bachelor's Degree in computer science or equivalent.3 years minimum of experience in software development Strong experience in Java development (at least 2 years)Strong experience developing and integrating with mission – critical APIs (min 2 years)Previous experience in the followings are required: Developing scalable, high performance applicationsService Oriented Architecture (SOA)Unit testing, Mocking and integration testingAgile development methodologyVersion control softwareRelational databases and NoSQL databasesKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and patterns (authentication)Results oriented and deadline driven.Pro-active and capable of autonomous work.Strong oral, written and interpersonal communication skillsInterest in learning new technologies and in understanding the airline industryHigh attention to detail, demonstrated ability to produce high quality workDemonstrated evidence of a systematic, disciplined and analytical approach to problem solvingCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. AssetsExperience with Mulesoft or with another Java-based ESB (IBM IIB, Tibco BusinessWorks)Experience with an API-management software (Mulesoft API Manager, IBM API Connect, Apigee, 3scale)Experience with Continuous Delivery toolchainsExperience in the Airline Industry Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Part of the Application Development and Integration team , the Developer is responsible for the design and the development of the Enterprise’s core Application Programming Interfaces (API) and integration flows. The incumbent will play a key role within the new Application Development and Maintenance (ADM) structure at Air Canada. Together, we will facilitate integrations between the different Air Canada systems, and develop the Enterprise’s core services. These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape the company. Air Canada is also massively investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to learn state of the art technologies at an industry leader, as well as to contribute to the creation of the Air Canada of tomorrow.Key Functions Develop scalable, high performance and robust integration flows between systems using Air Canada’s Enterprise Integration PlatformDesign, document and develop core Enterprise APIs that will be widely used across the company as well as exposed to business partnersCreate unit tests, mocked services for the developed applicationsPackage and support the deployment of releasesAnalyze and resolve technical and applications issues.Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint reviewActively contribute to the continuous enhancement of the team and the platform, by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etc. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Bachelor's Degree in computer science or equivalent.3 years minimum of experience in software development Strong experience in Java development (at least 2 years)Strong experience developing and integrating with mission – critical APIs (min 2 years)Previous experience in the followings are required: Developing scalable, high performance applicationsService Oriented Architecture (SOA)Unit testing, Mocking and integration testingAgile development methodologyVersion control softwareRelational databases and NoSQL databasesKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and patterns (authentication)Results oriented and deadline driven.Pro-active and capable of autonomous work.Strong oral, written and interpersonal communication skillsInterest in learning new technologies and in understanding the airline industryHigh attention to detail, demonstrated ability to produce high quality workDemonstrated evidence of a systematic, disciplined and analytical approach to problem solvingCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. AssetsExperience with Mulesoft or with another Java-based ESB (IBM IIB, Tibco BusinessWorks)Experience with an API-management software (Mulesoft API Manager, IBM API Connect, Apigee, 3scale)Experience with Continuous Delivery toolchainsExperience in the Airline Industry Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cyber Security will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cyber security role acts as a security subject matter expert and provides guidance concerning IT risks and security assessments for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. This position will be reporting to Manager, Cyber Security Advisory and AssessmentResponsibilitiesContribute to the development documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessCoordinate with operational groups and business units to set up and implement various cybersecurity controls and measures.Review and offer security recommendations for architecture diagramsAct as a subject matter expert for all application security related questions. Lead the development and implementation ot a secure development lifecycleReview, interpret and recommend remediations based on security scanning reports (SAST, DAST and pen-test)Lead the delivery of cyber capabilities for Air Canada.Advise on meeting compliance with information security policies and proceduresProvide expertise in the definition, selection and implementation of IT Security related controls to the IT DepartmentProvide security advisory services by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policiesTrack risks using the Air Canada GRC tool (Archer)Support the business initiatives, while making sure any Cyber specific risk introduced is properly managedIdentify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPlan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk contextIntroduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time,Implement and manage governance around business partner/security management both internally and externallyWork with the vendor’s teams (business and technical) to establish and review policies and IT directionPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityRepresent the organization and take an active participation on different IT business or security airline specific forumsSupporting the leadership team on strategic initiatives specific to the respective portfolioQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology with minimum 5 years in an IT Security role, operations and people leadership experience in a large companyExtensive application security, SDLC and integration understandingCertification in Information Security (CISSP, ISC, CISM,) practices and policiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cyber Security will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cyber security role acts as a security subject matter expert and provides guidance concerning IT risks and security assessments for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. This position will be reporting to Manager, Cyber Security Advisory and AssessmentResponsibilitiesContribute to the development documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessCoordinate with operational groups and business units to set up and implement various cybersecurity controls and measures.Review and offer security recommendations for architecture diagramsAct as a subject matter expert for all application security related questions. Lead the development and implementation ot a secure development lifecycleReview, interpret and recommend remediations based on security scanning reports (SAST, DAST and pen-test)Lead the delivery of cyber capabilities for Air Canada.Advise on meeting compliance with information security policies and proceduresProvide expertise in the definition, selection and implementation of IT Security related controls to the IT DepartmentProvide security advisory services by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policiesTrack risks using the Air Canada GRC tool (Archer)Support the business initiatives, while making sure any Cyber specific risk introduced is properly managedIdentify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPlan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk contextIntroduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time,Implement and manage governance around business partner/security management both internally and externallyWork with the vendor’s teams (business and technical) to establish and review policies and IT directionPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityRepresent the organization and take an active participation on different IT business or security airline specific forumsSupporting the leadership team on strategic initiatives specific to the respective portfolioQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology with minimum 5 years in an IT Security role, operations and people leadership experience in a large companyExtensive application security, SDLC and integration understandingCertification in Information Security (CISSP, ISC, CISM,) practices and policiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The End User Services Analyst provides technical support to Air Canada’s end user environments to ensure successful availability, continuity and security of IT services. Analysts will act as the end user advocate, communicate status and outcomes to stakeholders, drive process improvements and ensure adherence to ITIL/ITSM best practices.  ResponsibilitiesEnsure adherence to defined organizational processes for continued consistency of IT services deliveryManage IT services catalogue on a continued basis, by working closely with IT Service OwnersAct as first point of contact into IT organizationMeasure and report on key service-level metrics, including average response time, first-contact-resolution rate, mean time to repair, call avoidance, demand mix and end-user productivityPromote use of self service and review service catalogue to reduce service cost & enhance user experienceBring in operational efficiency into IT service management by reducing ticket volumes through root case analysis, periodic reviews and process improvementsCollaborate in conducting end user surveys and create action plans, as requiredManage IT vendors that support End User and Service Desk supportMonitor critical systems, and support resolution of critical/non-critical incidentsMaintain and support all end user devices including desktops, laptops, mobile devices, airport devices, field devices, etc.Work closely with relevant stakeholders to collect and use information for improved business and operational performanceProvide support for the business analysis and technology/business integration effortsSupport requirements gathering, systems analysis and business case development for IT initiativesSupport definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 20213-5 years of IT technology or operations experience in a large company ITIL Practitioner or Intermediate Level certification, strong understanding of ITIL service management processesIT related education and University degree/technical certification or relevant work experienceStrong knowledge of PC hardware and related technologiesStrong Knowledge of iOS, Android, SOTI platform and related mobility technologiesHighly flexible and adaptable to a continually changing environmentCritical thinking & analytical skills - problem diagnosis, resolution options, successful plan executionSelf-motivated and results-orientedEffective communication skills, both oral and writtenAbility to travel as requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The End User Services Analyst provides technical support to Air Canada’s end user environments to ensure successful availability, continuity and security of IT services. Analysts will act as the end user advocate, communicate status and outcomes to stakeholders, drive process improvements and ensure adherence to ITIL/ITSM best practices.  ResponsibilitiesEnsure adherence to defined organizational processes for continued consistency of IT services deliveryManage IT services catalogue on a continued basis, by working closely with IT Service OwnersAct as first point of contact into IT organizationMeasure and report on key service-level metrics, including average response time, first-contact-resolution rate, mean time to repair, call avoidance, demand mix and end-user productivityPromote use of self service and review service catalogue to reduce service cost & enhance user experienceBring in operational efficiency into IT service management by reducing ticket volumes through root case analysis, periodic reviews and process improvementsCollaborate in conducting end user surveys and create action plans, as requiredManage IT vendors that support End User and Service Desk supportMonitor critical systems, and support resolution of critical/non-critical incidentsMaintain and support all end user devices including desktops, laptops, mobile devices, airport devices, field devices, etc.Work closely with relevant stakeholders to collect and use information for improved business and operational performanceProvide support for the business analysis and technology/business integration effortsSupport requirements gathering, systems analysis and business case development for IT initiativesSupport definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 20213-5 years of IT technology or operations experience in a large company ITIL Practitioner or Intermediate Level certification, strong understanding of ITIL service management processesIT related education and University degree/technical certification or relevant work experienceStrong knowledge of PC hardware and related technologiesStrong Knowledge of iOS, Android, SOTI platform and related mobility technologiesHighly flexible and adaptable to a continually changing environmentCritical thinking & analytical skills - problem diagnosis, resolution options, successful plan executionSelf-motivated and results-orientedEffective communication skills, both oral and writtenAbility to travel as requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solution Architect – Business Intelligence (BI) will lead the translation of business strategies and requirements into specific technical solutions, applications and process designs and identify associated functional requirements.  He/She plays an integral role in the solution definition for analytics solutions and/or project deliveries as he/she assumes the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all aspects related to development, infrastructure, data and configuration management perspectives).  The BI Solution Architect will have to conduct regular detailed solution analysis and provide expert judgment pertaining to highly complex technical issues including all aspects related to development, infrastructure, data and configuration management perspectives. The BI Solution Architect must manage the balance of current and future needs in both design and content. This role requires a rare blend of skills normally found in the specialized roles of Business Analyst, Data Analyst, ETL and Reporting Specialist. ResponsibilitiesCreate detailed solution design and reviews across relevant stakeholders to ensure alignment to the overall business needs including architecture overview, detailed solution architecture and whenever necessary the architecture decisions and performance testing documentsAnalyze, document and optimize the overall solution architecture by developing design principles, models, plans, internal standards, budgets, and processes aligned on industry best practicesProvides technical oversight and recommendations on data infrastructure (on-premise and Cloud) and BI tool configuration to project teams. Participate in the selection of relevant technologies and products when solicited Present and socialize proposed solutions to technical boards during review sessions as well as articulate and communicate designs to audiences with limited expertise related to the selected technologySupport the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activitiesSupport implementation processes in association with internal and external development teams, participate in project-related activities and enforces guidelines and standards that production teams use to help guide their workAssume responsibility for the quality of the implemented solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture teamProvide architectural leadership to development teams, and serve as the primary architect resource, and provide technical guidance and leadership to all internal and external teams involved in the implementation processCreate solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architectsSupport the identification of opportunities for continuous improvement of solution management methodologies, including obtaining feedback after the solution has been implementedBuild standard solution templates for different business use casesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 10 years of IT experience, of which minimum 5 as a solution Experience working with integrated Enterprise systemsEffective organizational skills with strong attention to detail for production of high-quality deliverables Highly advanced expertise with data manipulation and visualization tools such as Tableau, Power BI, or other. Demonstrated ability to learn new software and systems Must have some experience in at least one of the following RDBMS environments: Teradata, MS SQL Server, Oracle.Expert knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Strong Knowledge of ETL tools such as Informatica, SSIS, or other as well as standards and best practices for ETL developmentKnowledge of Master Data and Reference Data concepts and solutionsProficiency with Business Intelligence tools Knowledge of Big Data Platforms & Tool SuiteKnowledge of Cloud Solutions & ImplementationsGood knowledge of Data Governance principlesStrong analytical and decision-making skills Expertise in APIs, web services concepts and standards. Expertise in JSON, XML, XML Schema, XSL, various XML standards and web services.Experience in designing and implementing large server software with particular attention to security, scalability and high performanceAbility to work across multiple technical teams to set direction and priorityAbility to work independently and as part of a team while demonstrating initiative and using good business acumenAbility to motivate and integrate team members Experience working within multidisciplinary and collaborative environmentsTeam player with effective interpersonal skillsOrganizing and maintaining data processes to meet ongoing data warehouse lifecycle needs Knowledge of Dimensional Data Modelling Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solution Architect – Business Intelligence (BI) will lead the translation of business strategies and requirements into specific technical solutions, applications and process designs and identify associated functional requirements.  He/She plays an integral role in the solution definition for analytics solutions and/or project deliveries as he/she assumes the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all aspects related to development, infrastructure, data and configuration management perspectives).  The BI Solution Architect will have to conduct regular detailed solution analysis and provide expert judgment pertaining to highly complex technical issues including all aspects related to development, infrastructure, data and configuration management perspectives. The BI Solution Architect must manage the balance of current and future needs in both design and content. This role requires a rare blend of skills normally found in the specialized roles of Business Analyst, Data Analyst, ETL and Reporting Specialist. ResponsibilitiesCreate detailed solution design and reviews across relevant stakeholders to ensure alignment to the overall business needs including architecture overview, detailed solution architecture and whenever necessary the architecture decisions and performance testing documentsAnalyze, document and optimize the overall solution architecture by developing design principles, models, plans, internal standards, budgets, and processes aligned on industry best practicesProvides technical oversight and recommendations on data infrastructure (on-premise and Cloud) and BI tool configuration to project teams. Participate in the selection of relevant technologies and products when solicited Present and socialize proposed solutions to technical boards during review sessions as well as articulate and communicate designs to audiences with limited expertise related to the selected technologySupport the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activitiesSupport implementation processes in association with internal and external development teams, participate in project-related activities and enforces guidelines and standards that production teams use to help guide their workAssume responsibility for the quality of the implemented solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture teamProvide architectural leadership to development teams, and serve as the primary architect resource, and provide technical guidance and leadership to all internal and external teams involved in the implementation processCreate solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architectsSupport the identification of opportunities for continuous improvement of solution management methodologies, including obtaining feedback after the solution has been implementedBuild standard solution templates for different business use casesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 10 years of IT experience, of which minimum 5 as a solution Experience working with integrated Enterprise systemsEffective organizational skills with strong attention to detail for production of high-quality deliverables Highly advanced expertise with data manipulation and visualization tools such as Tableau, Power BI, or other. Demonstrated ability to learn new software and systems Must have some experience in at least one of the following RDBMS environments: Teradata, MS SQL Server, Oracle.Expert knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Strong Knowledge of ETL tools such as Informatica, SSIS, or other as well as standards and best practices for ETL developmentKnowledge of Master Data and Reference Data concepts and solutionsProficiency with Business Intelligence tools Knowledge of Big Data Platforms & Tool SuiteKnowledge of Cloud Solutions & ImplementationsGood knowledge of Data Governance principlesStrong analytical and decision-making skills Expertise in APIs, web services concepts and standards. Expertise in JSON, XML, XML Schema, XSL, various XML standards and web services.Experience in designing and implementing large server software with particular attention to security, scalability and high performanceAbility to work across multiple technical teams to set direction and priorityAbility to work independently and as part of a team while demonstrating initiative and using good business acumenAbility to motivate and integrate team members Experience working within multidisciplinary and collaborative environmentsTeam player with effective interpersonal skillsOrganizing and maintaining data processes to meet ongoing data warehouse lifecycle needs Knowledge of Dimensional Data Modelling Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The purpose of Service Management is to unify Air Canada’s IT services delivery for consistency and quality across its internal and sourced environment to ITIL/ITSM best practices.  This role will be responsible for Air Canada’s Device Management (Laptops, Desktops, Mobile devices) via tools including Microsoft Endpoint Manager, SCCM, Jamf, and to ensure successful availability, continuity, and security of the services. In addition, this role will play a key role in the successful migration from Windows 7 to Windows 10 across the organization.This position will be reporting to the Manager, IT Service Management.ResponsibilitiesEnsure adherence to defined organizational processes for continued consistency of IT services delivery.Promote use of self service and review service catalogue to reduce service cost & enhance user experience.Act as first point of contact into IT organization.Monitor critical systems, and support resolution of critical/non-critical incidents. Act as point of contact for level 3 support and escalation for issues relating to Microsoft Endpoint Management and SCCM.Management of endpoints via Mobile Device Management tools (Intune, SCCM, Jamf, etc.)Core OS management (Base configuration & Security policies)Configure complex installations and quickly resolve all defects found within the installationCollaborate with cross-functional teams to solve development constraints and deployment issuesMaintaining and updating technical documents and proceduresMaintains data standard and security measures through the implementation of information technology plans, policies, and standardsEvaluate existing and/or new applications on their UI (User Interface) and UX (user experience) effectivenessLead requirement and systems analysis efforts, including translating business requirements.Provide management with economic impact and compliance issues surrounding key business decisions.Define and maintain methods, techniques, and calculations for identifying ways to improve business/technical processes.Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriate. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 20219-12 years of IT technology, operations, and people leadership experience in a large company Proficiency in PowerShell scripting a strong asset.Knowledge of Microsoft SCCM a strong assetKnowledge of Microsoft Intune (MDM) a strong assetKnowledge of Jamf (MDM) an assetKnowledge of Apple MAC OS X an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAbility to handle high level of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practices.Demonstrate significant technical depth to lead strategic technology priorities.Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The purpose of Service Management is to unify Air Canada’s IT services delivery for consistency and quality across its internal and sourced environment to ITIL/ITSM best practices.  This role will be responsible for Air Canada’s Device Management (Laptops, Desktops, Mobile devices) via tools including Microsoft Endpoint Manager, SCCM, Jamf, and to ensure successful availability, continuity, and security of the services. In addition, this role will play a key role in the successful migration from Windows 7 to Windows 10 across the organization.This position will be reporting to the Manager, IT Service Management.ResponsibilitiesEnsure adherence to defined organizational processes for continued consistency of IT services delivery.Promote use of self service and review service catalogue to reduce service cost & enhance user experience.Act as first point of contact into IT organization.Monitor critical systems, and support resolution of critical/non-critical incidents. Act as point of contact for level 3 support and escalation for issues relating to Microsoft Endpoint Management and SCCM.Management of endpoints via Mobile Device Management tools (Intune, SCCM, Jamf, etc.)Core OS management (Base configuration & Security policies)Configure complex installations and quickly resolve all defects found within the installationCollaborate with cross-functional teams to solve development constraints and deployment issuesMaintaining and updating technical documents and proceduresMaintains data standard and security measures through the implementation of information technology plans, policies, and standardsEvaluate existing and/or new applications on their UI (User Interface) and UX (user experience) effectivenessLead requirement and systems analysis efforts, including translating business requirements.Provide management with economic impact and compliance issues surrounding key business decisions.Define and maintain methods, techniques, and calculations for identifying ways to improve business/technical processes.Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriate. Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 20219-12 years of IT technology, operations, and people leadership experience in a large company Proficiency in PowerShell scripting a strong asset.Knowledge of Microsoft SCCM a strong assetKnowledge of Microsoft Intune (MDM) a strong assetKnowledge of Jamf (MDM) an assetKnowledge of Apple MAC OS X an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAbility to handle high level of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practices.Demonstrate significant technical depth to lead strategic technology priorities.Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Data Scientist at Air Canada, you will drive the analytical scope and method for projects using Mathematics, Stats, Machine Learning and Business Understanding to derive structure and knowledge from raw data. We are looking for a data scientist that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products and services. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products and services.Key FunctionsAccountable for the manipulation of complex and extremely varied data sets within Air Canada and external sources to solve real world problemsDesign, develop and evaluate innovative models, data science products and solutions for internal clients as well as for our data science teamOversee the day-to-day operations including the testing and maintenance of data science solutions Write highly optimized code to advance our internal Data Science Toolbox and practiceWork in a multi-disciplinary environment with specialists in machine learning, data engineering and design and provide acquired expertise in these areasEnsure the optimization of  data science models, including feature selection and build, using different techniques in the data science toolbox Accountable for the integrity of  Air Canada’s data extended to  third party sources Ensure the continued enhancement of data collection procedures,  including information that is relevant for the building analytical solutionsAccountable for  the integrity of data used for analysis and modeling Develop automated processes for large scale data analysisProvide technical guidance to junior members of the team Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021MSc or PhD level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics5 to 9 years of experience as a data scientist or in a similar roleExperience in statistical modelling and machine learning techniquesExcellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.Experience with common data science toolkits, such as Scikit learn, XGBoost, Numpy, fbprophet, etc Experience with cloud machine learning tools (Azure ML, databricks), an assetProgramming experience in at least two of the following languages: R, Python, Scala, SQLExperience in applying data science methods to business problemsExperience in applying advanced analytical and statistical methods in the commercial worldStrong presentation and communication skills, with the ability to explain complex analytical concepts to people from other fieldsKnowledge of distributed computing language such as pysparkExperience with data visualization tools such as plotly, seaborn, matplotlib, etc.Proficiency in using query languages such as SQL, Hive, Pig Experience with NoSQL databases, such as MongoDB, Cassandra, HBase Good applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skills Data-oriented personalityCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Data Scientist at Air Canada, you will drive the analytical scope and method for projects using Mathematics, Stats, Machine Learning and Business Understanding to derive structure and knowledge from raw data. We are looking for a data scientist that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products and services. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products and services.Key FunctionsAccountable for the manipulation of complex and extremely varied data sets within Air Canada and external sources to solve real world problemsDesign, develop and evaluate innovative models, data science products and solutions for internal clients as well as for our data science teamOversee the day-to-day operations including the testing and maintenance of data science solutions Write highly optimized code to advance our internal Data Science Toolbox and practiceWork in a multi-disciplinary environment with specialists in machine learning, data engineering and design and provide acquired expertise in these areasEnsure the optimization of  data science models, including feature selection and build, using different techniques in the data science toolbox Accountable for the integrity of  Air Canada’s data extended to  third party sources Ensure the continued enhancement of data collection procedures,  including information that is relevant for the building analytical solutionsAccountable for  the integrity of data used for analysis and modeling Develop automated processes for large scale data analysisProvide technical guidance to junior members of the team Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021MSc or PhD level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics5 to 9 years of experience as a data scientist or in a similar roleExperience in statistical modelling and machine learning techniquesExcellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.Experience with common data science toolkits, such as Scikit learn, XGBoost, Numpy, fbprophet, etc Experience with cloud machine learning tools (Azure ML, databricks), an assetProgramming experience in at least two of the following languages: R, Python, Scala, SQLExperience in applying data science methods to business problemsExperience in applying advanced analytical and statistical methods in the commercial worldStrong presentation and communication skills, with the ability to explain complex analytical concepts to people from other fieldsKnowledge of distributed computing language such as pysparkExperience with data visualization tools such as plotly, seaborn, matplotlib, etc.Proficiency in using query languages such as SQL, Hive, Pig Experience with NoSQL databases, such as MongoDB, Cassandra, HBase Good applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skills Data-oriented personalityCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business or Call Centre groups and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT technology, operations and people leadership experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business or Call Centre groups and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT technology, operations and people leadership experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data & Analytics will respond as a Technical Steward and a Business expert within the data management space.Mine data from primary and secondary sources, then reorganize, integrate said data in a format that can be easily read by various stakeholders.Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.Collaborate with programmers, data engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and contribute to policies for data governance.Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.Develop rules and process to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse and Big Data environment Analyze daily health of the data reporting operations. Identify and develop insight to reduce data quality issues and process gapsLead Technical Data steward activities linked to data GovernanceProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate acting as technical data stewardDesigning and maintaining data systems; this includes fixing coding errors and other data-related problems.Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Demonstrating the significance of their work in the context of local, national, and global trends that impact both their organization and industry.Qualifications 9-12 years of IT technology, operations and people leadership experience in a large company Advanced SQL, ETL Data Warehouse and Big Data experienceBachelor’s Degree in Computer Science, Information Technology, Business Intelligence or a related discipline.5+ years of Airline data management experience.Strong knowledge of data quality management and best practices.Working knowledge of data governance processes and SDLC.Understanding of data requirements gathering and ability to translate business requirements from stakeholders to technical development team. Must possess strong communication (verbal and written), research and interpersonal skills as well as excellent time-management and organizational skills, with a proven ability to be highly productive and efficient in a team driven environment. Must have strong problem-solving and analytical skills, an investigative mentality, organizational and logic skills. Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with attention to detail. Knowledge of Airline terminology is a plusMandatory Covid-19 Vaccination Required as of October 31st 2021  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data & Analytics will respond as a Technical Steward and a Business expert within the data management space.Mine data from primary and secondary sources, then reorganize, integrate said data in a format that can be easily read by various stakeholders.Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.Collaborate with programmers, data engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and contribute to policies for data governance.Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.Develop rules and process to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse and Big Data environment Analyze daily health of the data reporting operations. Identify and develop insight to reduce data quality issues and process gapsLead Technical Data steward activities linked to data GovernanceProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate acting as technical data stewardDesign