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    • Laval, Québec
    • Permanent
    Senior System Administrator Are you looking for a career as a system administrator? You would like to work in a large-scale company at the cutting edge of technology and work on cloud, virtualization and storage projects. You are determined to find solutions to problems from a global perspective and you would like to work with different teams to get things done. Do the following points resemble your profile? •Works closely with the on-site data center manager to ensure that organizational standards and practices are adhered to;•Design and implement architectures to create and implement a dynamic on-premises architecture of virtualized resources that support clustered multi-tier applications, services, databases, and HA functions using multiple hypervisors, platforms, and operating systems;•Design and implement servers, clients, tools in a virtualized infrastructure and create a management plan to guide operations and activities associated with deployed resources and environments;•Analyze and resolve incidents to minimize downtime for all customers;•Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs and verify the execution of scheduled tasks such as backups;•Install new servers/rebuild existing servers and configure hardware, devices, services, settings, directories, storage, etc. in accordance with project/operational standards and requirements;•Administration, installation and advanced troubleshooting of Nutanix products and hyperconverged infrastructure;•Provide Level III/other support per request from various departments. Investigate and resolve issues;•Repair and recover from hardware or software failures. Coordinate and communicate with affected departments;•Studies and recommends innovative and, where possible, automated approaches to system administration tasks. Identify approaches that leverage our resources and enable economies of scale;•Develop and maintain installation and configuration procedures;•Maintain operational, configuration or other procedures;•Conduct periodic performance reports to support capacity planning;•Perform continuous performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed;•Maintain data center monitoring equipment. You have the following qualifications: •DEC Computer Science or in another relevant field;•7 to 10 years of experience in systems administration;•Experience managing public, private and/or hybrid clouds;•Knowledge of best practices in on-premises system administration and colocation architectures/designs, virtualization and cloud platforms, services;•Essential bilingualism (excellent written/oral communication in French and English);•Minimum of 5 years of experience with the following technologies (if applicable);•Hypervisor/hyperconverged infrastructure (AHV, Nutanix);•Management of cloud technologies (Azure, AWS, ADFS);•Windows Server 2008 – 2019;•Citrix XenApp 7.x and above;•GNU / Linux Redhat 5.5 - 7.x;•Vmware Vsphere 6.0 - 6.5 using technologies such as Datastore clustering, DRS and DVswitch in a multi-host/multi-cluster environment;•Microsoft Active Directory under domain/forest level 2012 and above;•Backup and replication with Veeam backup and Replication;•Veeam Backup and replication;•IBM Storewize and HP EVA storage systems;•Process automation via Microsoft Powershell 4.0 and above;•Symantec Endpoint Protection;•Microsoft System Center Configuration Manager 2012;•Excellent communication and interpersonal skills;•Ability to work well independently and in a global team environment;•Ability to work in a rapidly changing and priority environment;•Customer service skills;•Excellent working knowledge of various hardware and software; Here are some of the attractive benefits we offer you: •A full range of benefits (medical and dental care);•Possibility of joining a pension plan with employer contributions or a share purchase plan;•Discounts for employees in stores and at several of our partners;•Paid leave including vacation, sick and personal leave;•Work within a collaborative, dynamic and efficient team;•Learning opportunities to develop new skills and grow professionally in a growing company; Want to join an experienced team as a senior system administrator and work in the greater Montreal. Contact me for more information at isabelle.gauthier@randstad.caAdvantages•Competitive salary•Comprehensive insurance•Action plan•Pension plan•Personal days and illnessesResponsibilities•Works closely with the on-site data center manager to ensure that organizational standards and practices are adhered to;•Design and implement architectures to create and implement a dynamic on-premises architecture of virtualized resources that support clustered multi-tier applications, services, databases, and HA functions using multiple hypervisors, platforms, and operating systems;•Design and implement servers, clients, tools in a virtualized infrastructure and create a management plan to guide operations and activities associated with deployed resources and environments;•Analyze and resolve incidents to minimize downtime for all customers;•Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs and verify the execution of scheduled tasks such as backups;•Install new servers/rebuild existing servers and configure hardware, devices, services, settings, directories, storage, etc. in accordance with project/operational standards and requirements;•Administration, installation and advanced troubleshooting of Nutanix products and hyperconverged infrastructure;•Provide Level III/other support per request from various departments. Investigate and resolve issues;•Repair and recover from hardware or software failures. Coordinate and communicate with affected departments;•Studies and recommends innovative and, where possible, automated approaches to system administration tasks. Identify approaches that leverage our resources and enable economies of scale;•Develop and maintain installation and configuration procedures;•Maintain operational, configuration or other procedures;•Conduct periodic performance reports to support capacity planning;•Perform continuous performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed;•Maintain data center monitoring equipment.Qualifications•DEC Computer Science or in another relevant field;•7 to 10 years of experience in systems administration;•Experience managing public, private and/or hybrid clouds;•Knowledge of best practices in on-premises system administration and colocation architectures/designs, virtualization and cloud platforms, services;•Essential bilingualism (excellent written/oral communication in French and English);•Minimum of 5 years of experience with the following technologies (if applicable);•Hypervisor/hyperconverged infrastructure (AHV, Nutanix);•Management of cloud technologies (Azure, AWS, ADFS);•Windows Server 2008 – 2019;•Citrix XenApp 7.x and above;•GNU / Linux Redhat 5.5 - 7.x;•Vmware Vsphere 6.0 - 6.5 using technologies such as Datastore clustering, DRS and DVswitch in a multi-host/multi-cluster environment;•Microsoft Active Directory under domain/forest level 2012 and above;•Backup and replication with Veeam backup and Replication;•Veeam Backup and replication;•IBM Storewize and HP EVA storage systems;•Process automation via Microsoft Powershell 4.0 and above;•Symantec Endpoint Protection;•Microsoft System Center Configuration Manager 2012;•Excellent communication and interpersonal skills;•Ability to work well independently and in a global team environment;•Ability to work in a rapidly changing and priority environment;•Customer service skills;•Excellent working knowledge of various hardware and software;SummaryWant to join an experienced team as a senior system administrator and work in the greater Montreal. Contact me for more information at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Senior System Administrator Are you looking for a career as a system administrator? You would like to work in a large-scale company at the cutting edge of technology and work on cloud, virtualization and storage projects. You are determined to find solutions to problems from a global perspective and you would like to work with different teams to get things done. Do the following points resemble your profile? •Works closely with the on-site data center manager to ensure that organizational standards and practices are adhered to;•Design and implement architectures to create and implement a dynamic on-premises architecture of virtualized resources that support clustered multi-tier applications, services, databases, and HA functions using multiple hypervisors, platforms, and operating systems;•Design and implement servers, clients, tools in a virtualized infrastructure and create a management plan to guide operations and activities associated with deployed resources and environments;•Analyze and resolve incidents to minimize downtime for all customers;•Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs and verify the execution of scheduled tasks such as backups;•Install new servers/rebuild existing servers and configure hardware, devices, services, settings, directories, storage, etc. in accordance with project/operational standards and requirements;•Administration, installation and advanced troubleshooting of Nutanix products and hyperconverged infrastructure;•Provide Level III/other support per request from various departments. Investigate and resolve issues;•Repair and recover from hardware or software failures. Coordinate and communicate with affected departments;•Studies and recommends innovative and, where possible, automated approaches to system administration tasks. Identify approaches that leverage our resources and enable economies of scale;•Develop and maintain installation and configuration procedures;•Maintain operational, configuration or other procedures;•Conduct periodic performance reports to support capacity planning;•Perform continuous performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed;•Maintain data center monitoring equipment. You have the following qualifications: •DEC Computer Science or in another relevant field;•7 to 10 years of experience in systems administration;•Experience managing public, private and/or hybrid clouds;•Knowledge of best practices in on-premises system administration and colocation architectures/designs, virtualization and cloud platforms, services;•Essential bilingualism (excellent written/oral communication in French and English);•Minimum of 5 years of experience with the following technologies (if applicable);•Hypervisor/hyperconverged infrastructure (AHV, Nutanix);•Management of cloud technologies (Azure, AWS, ADFS);•Windows Server 2008 – 2019;•Citrix XenApp 7.x and above;•GNU / Linux Redhat 5.5 - 7.x;•Vmware Vsphere 6.0 - 6.5 using technologies such as Datastore clustering, DRS and DVswitch in a multi-host/multi-cluster environment;•Microsoft Active Directory under domain/forest level 2012 and above;•Backup and replication with Veeam backup and Replication;•Veeam Backup and replication;•IBM Storewize and HP EVA storage systems;•Process automation via Microsoft Powershell 4.0 and above;•Symantec Endpoint Protection;•Microsoft System Center Configuration Manager 2012;•Excellent communication and interpersonal skills;•Ability to work well independently and in a global team environment;•Ability to work in a rapidly changing and priority environment;•Customer service skills;•Excellent working knowledge of various hardware and software; Here are some of the attractive benefits we offer you: •A full range of benefits (medical and dental care);•Possibility of joining a pension plan with employer contributions or a share purchase plan;•Discounts for employees in stores and at several of our partners;•Paid leave including vacation, sick and personal leave;•Work within a collaborative, dynamic and efficient team;•Learning opportunities to develop new skills and grow professionally in a growing company; Want to join an experienced team as a senior system administrator and work in the greater Montreal. Contact me for more information at isabelle.gauthier@randstad.caAdvantages•Competitive salary•Comprehensive insurance•Action plan•Pension plan•Personal days and illnessesResponsibilities•Works closely with the on-site data center manager to ensure that organizational standards and practices are adhered to;•Design and implement architectures to create and implement a dynamic on-premises architecture of virtualized resources that support clustered multi-tier applications, services, databases, and HA functions using multiple hypervisors, platforms, and operating systems;•Design and implement servers, clients, tools in a virtualized infrastructure and create a management plan to guide operations and activities associated with deployed resources and environments;•Analyze and resolve incidents to minimize downtime for all customers;•Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs and verify the execution of scheduled tasks such as backups;•Install new servers/rebuild existing servers and configure hardware, devices, services, settings, directories, storage, etc. in accordance with project/operational standards and requirements;•Administration, installation and advanced troubleshooting of Nutanix products and hyperconverged infrastructure;•Provide Level III/other support per request from various departments. Investigate and resolve issues;•Repair and recover from hardware or software failures. Coordinate and communicate with affected departments;•Studies and recommends innovative and, where possible, automated approaches to system administration tasks. Identify approaches that leverage our resources and enable economies of scale;•Develop and maintain installation and configuration procedures;•Maintain operational, configuration or other procedures;•Conduct periodic performance reports to support capacity planning;•Perform continuous performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed;•Maintain data center monitoring equipment.Qualifications•DEC Computer Science or in another relevant field;•7 to 10 years of experience in systems administration;•Experience managing public, private and/or hybrid clouds;•Knowledge of best practices in on-premises system administration and colocation architectures/designs, virtualization and cloud platforms, services;•Essential bilingualism (excellent written/oral communication in French and English);•Minimum of 5 years of experience with the following technologies (if applicable);•Hypervisor/hyperconverged infrastructure (AHV, Nutanix);•Management of cloud technologies (Azure, AWS, ADFS);•Windows Server 2008 – 2019;•Citrix XenApp 7.x and above;•GNU / Linux Redhat 5.5 - 7.x;•Vmware Vsphere 6.0 - 6.5 using technologies such as Datastore clustering, DRS and DVswitch in a multi-host/multi-cluster environment;•Microsoft Active Directory under domain/forest level 2012 and above;•Backup and replication with Veeam backup and Replication;•Veeam Backup and replication;•IBM Storewize and HP EVA storage systems;•Process automation via Microsoft Powershell 4.0 and above;•Symantec Endpoint Protection;•Microsoft System Center Configuration Manager 2012;•Excellent communication and interpersonal skills;•Ability to work well independently and in a global team environment;•Ability to work in a rapidly changing and priority environment;•Customer service skills;•Excellent working knowledge of various hardware and software;SummaryWant to join an experienced team as a senior system administrator and work in the greater Montreal. Contact me for more information at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Laval, Québec
    • Permanent
    Network Security Administrator You are an experienced Network Security Administrator ready to join a large scale enterprise and push your limits technically speaking? Would like to be involved in the success of a world leader and participate in projects at the cutting edge of technology? This opportunity is for you!As Network Security Administrator, you will contribute to the connectivity and network efficiency of the production information systems that are hosted in data centers, backup and cloud environments. You will ensure that all systems are performing, resilient and secure. Advantages• Social advantages;• Competitive salary;• Performance bonus;• State-of-the-art infrastructure;• Human working environment.ResponsibilitiesYou will be responsible of …•Technical point of contact for end users and stakeholders regarding network and infrastructure issues and inquiries; •Works closely with project managers, developers and system analysts, ensures oversight as well as hands-on troubleshooting and resolution of priority issues, ensuring ownership, escalation and communication from start to final resolution.;•Follow the standard operating procedures to keep system patched up according to priorities set by the security analysts;•Monitor the vulnerability assessment dashboard and identify any additional risks or devices that need additional investigation and actions Completes logs resolutions by priority;•Manage and escalate backlog;•Ensures best practices and guidance on incident management and problem resolution;•Monitor overall network and infrastructure health (performance and uptime) of Cloud production, pre-production, and test environments;•Perform routine system configuration changes & upgrades for operations, projects or security needs;•Supports network components and acts as a support team member (Level 3) if required;•May be part of the on-call rotation schedule, by providing availability as required on work nights and weekends during maintenance periods, critical service outages or project deliveries. QualificationsYou have the following skills and qualifications …•College diploma in network technologies or Network certifications •Experience 2+ years of relevant working experience in a multi-site corporate environment supporting enterprise-wide infrastructure (Data centers, Virtualization, central storage, LANs, SD-WANs, WLANs, Wireless, VPNs and security practices)•Cloud infrastructure basic knowledge •Strong Network infrastructure knowledge•Security concepts knowledge •knowledge in scripting or programming languagesSummaryWant more detail concerning this opportunity of network security administrator in Laval ? Contact me at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Network Security Administrator You are an experienced Network Security Administrator ready to join a large scale enterprise and push your limits technically speaking? Would like to be involved in the success of a world leader and participate in projects at the cutting edge of technology? This opportunity is for you!As Network Security Administrator, you will contribute to the connectivity and network efficiency of the production information systems that are hosted in data centers, backup and cloud environments. You will ensure that all systems are performing, resilient and secure. Advantages• Social advantages;• Competitive salary;• Performance bonus;• State-of-the-art infrastructure;• Human working environment.ResponsibilitiesYou will be responsible of …•Technical point of contact for end users and stakeholders regarding network and infrastructure issues and inquiries; •Works closely with project managers, developers and system analysts, ensures oversight as well as hands-on troubleshooting and resolution of priority issues, ensuring ownership, escalation and communication from start to final resolution.;•Follow the standard operating procedures to keep system patched up according to priorities set by the security analysts;•Monitor the vulnerability assessment dashboard and identify any additional risks or devices that need additional investigation and actions Completes logs resolutions by priority;•Manage and escalate backlog;•Ensures best practices and guidance on incident management and problem resolution;•Monitor overall network and infrastructure health (performance and uptime) of Cloud production, pre-production, and test environments;•Perform routine system configuration changes & upgrades for operations, projects or security needs;•Supports network components and acts as a support team member (Level 3) if required;•May be part of the on-call rotation schedule, by providing availability as required on work nights and weekends during maintenance periods, critical service outages or project deliveries. QualificationsYou have the following skills and qualifications …•College diploma in network technologies or Network certifications •Experience 2+ years of relevant working experience in a multi-site corporate environment supporting enterprise-wide infrastructure (Data centers, Virtualization, central storage, LANs, SD-WANs, WLANs, Wireless, VPNs and security practices)•Cloud infrastructure basic knowledge •Strong Network infrastructure knowledge•Security concepts knowledge •knowledge in scripting or programming languagesSummaryWant more detail concerning this opportunity of network security administrator in Laval ? Contact me at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Dollard-des-Ormeaux, Québec
    • Permanent
    Are you looking for a permanent Software Engineer position in Montreal?You have several years of experience working with C# in that type or role and want to put your talent at the service of a leading and still growing company in its market ?This permanent Software Engineer position is made for you!Advantages- Working in the technically challenging world of Radio-Frequency measuring- 3 Weeks of paid vacation- Group Insurance and RRSP matching up to 4.5%- Competitive salaryResponsibilitiesWork under the direction of an engineering supervisor, both independently and as part of a team, on a measurement test software in the Microsoft Visual Studio environment (primarily C#). Such software has both substantial graphical user interface (GUI)design, instrument driver development, and technical RF content. Initial work will include user interface design and handling large datasets efficiently for graphical display purposes. Furthermore, the scope of the work will eventually be extended into instrument-based data acquisition and data processing.Qualifications- Several years working experience in software implementation in a Windows based environment, using C++, C#, or Visual Basic.- Experience in graphical user interface design and implementation.Good to have :- Experience using the .NET and WCF standards and under Microsoft Visual Studio.- Any programming experience LabView, Matlab, or Python- Ability to work independently, and as part of a multidisciplinary team- Ability to learn technical aspects of RF engineering and develop software based on such knowledge- Good communication skills in English and French.SummaryDid this description pique you interest? Do you want to know more?Contact me directly by sending your resume and contact info to my email: benjamin.lepetit@randstad.caYou can also add me on linkedin so we can have a conversation : Benjamin Lepetit.I'm looking forward to speak with you !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a permanent Software Engineer position in Montreal?You have several years of experience working with C# in that type or role and want to put your talent at the service of a leading and still growing company in its market ?This permanent Software Engineer position is made for you!Advantages- Working in the technically challenging world of Radio-Frequency measuring- 3 Weeks of paid vacation- Group Insurance and RRSP matching up to 4.5%- Competitive salaryResponsibilitiesWork under the direction of an engineering supervisor, both independently and as part of a team, on a measurement test software in the Microsoft Visual Studio environment (primarily C#). Such software has both substantial graphical user interface (GUI)design, instrument driver development, and technical RF content. Initial work will include user interface design and handling large datasets efficiently for graphical display purposes. Furthermore, the scope of the work will eventually be extended into instrument-based data acquisition and data processing.Qualifications- Several years working experience in software implementation in a Windows based environment, using C++, C#, or Visual Basic.- Experience in graphical user interface design and implementation.Good to have :- Experience using the .NET and WCF standards and under Microsoft Visual Studio.- Any programming experience LabView, Matlab, or Python- Ability to work independently, and as part of a multidisciplinary team- Ability to learn technical aspects of RF engineering and develop software based on such knowledge- Good communication skills in English and French.SummaryDid this description pique you interest? Do you want to know more?Contact me directly by sending your resume and contact info to my email: benjamin.lepetit@randstad.caYou can also add me on linkedin so we can have a conversation : Benjamin Lepetit.I'm looking forward to speak with you !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Safety, Environment, and Quality business groups and help set the path forward for the end users.Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Corporate Safety, Environment, and Quality business areasCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Strong knowledge and understanding of airline safety management systems (SMS), environmental affairs, and corporate quality assuranceAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Corporate Safety, Environment, and Quality business groups and help set the path forward for the end users.Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Corporate Safety, Environment, and Quality business areasCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Strong knowledge and understanding of airline safety management systems (SMS), environmental affairs, and corporate quality assuranceAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsabilities:Perform Invoice Verification and Reconciliation including Resource Unit, ARC/RRC, etc.Identify applicable credits and confirm assessment in invoicesMaintain and report financial demand and consumption data Support deep dive invoice auditingSupport development and maintenance of Service Provider and VMO financial dashboards and reportsProvide inputs to corporate financial functions Vendor Management forecasting and contract change requirementsPerform ad Hoc analysis; financial modeling; what-if scenarios; pivot tables; forecasting;  analysis and trends; benchmarkingPerform or assist with VMO financial management responsibilities such as auditing vendor/service provider invoices and tracking invoice paymentsEnsure currency and accuracy of all contract financial-related data and supporting artifactsMaintain relevant contract financial management data in the governance tool and/or library, as appropriateParticipate in various managed contract operational and governance meetings Coordinates with relevant business areas (e.g. Procurement, Legal, IT, etc.) for governance related mattersSupport executive summary reportingPrepare and deliver financial analyses, dashboards and reports Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st, 2021+/- 3-5 years' experience - Finance & Accounting, Invoicing, Business/Financial ReportingStrong Excel Skills: Spreadsheets, Pivot Tables, ChartingFinancial modeling; what-if scenarios; pivot tables; forecasting; analysis and trends; benchmarkingExcel Expertise: Spreadsheets, Pivot Tables, Charting, Graphs, Lookups, Slicers, VBAPrepare and deliver financial analyses, dashboards and reportsExcellent communication and presentation skills, both written and verbalAble to work independently in a fast-paced environmentDemonstrated attention to detailCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.   Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Responsabilities:Perform Invoice Verification and Reconciliation including Resource Unit, ARC/RRC, etc.Identify applicable credits and confirm assessment in invoicesMaintain and report financial demand and consumption data Support deep dive invoice auditingSupport development and maintenance of Service Provider and VMO financial dashboards and reportsProvide inputs to corporate financial functions Vendor Management forecasting and contract change requirementsPerform ad Hoc analysis; financial modeling; what-if scenarios; pivot tables; forecasting;  analysis and trends; benchmarkingPerform or assist with VMO financial management responsibilities such as auditing vendor/service provider invoices and tracking invoice paymentsEnsure currency and accuracy of all contract financial-related data and supporting artifactsMaintain relevant contract financial management data in the governance tool and/or library, as appropriateParticipate in various managed contract operational and governance meetings Coordinates with relevant business areas (e.g. Procurement, Legal, IT, etc.) for governance related mattersSupport executive summary reportingPrepare and deliver financial analyses, dashboards and reports Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st, 2021+/- 3-5 years' experience - Finance & Accounting, Invoicing, Business/Financial ReportingStrong Excel Skills: Spreadsheets, Pivot Tables, ChartingFinancial modeling; what-if scenarios; pivot tables; forecasting; analysis and trends; benchmarkingExcel Expertise: Spreadsheets, Pivot Tables, Charting, Graphs, Lookups, Slicers, VBAPrepare and deliver financial analyses, dashboards and reportsExcellent communication and presentation skills, both written and verbalAble to work independently in a fast-paced environmentDemonstrated attention to detailCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.   Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Artificial Intelligence will drive and support the evolution of the use of Artificial Intelligence solutions within the organization to satisfy the needs of agility and strategic business growth. They will implement data/machine learning  models and associated data pipelines that enable Stakeholders to analyze and develop strategic insights that can help make effective decisions and drive growth of the organization.Design, undertake and analyze data to determine patterns and insights that can optimize data ingestion and data presentation. Support the delivery of AI projects in designing and implementing the data pipelines/data streaming.Implement AI models in accordance with project requirements and AI data engineering standardsDevelop and implement datasets and databases with machine learning tools to solve real time business problemsEducate the organization both from IT (including vendors) and the business perspectives on data ingestion and data streaming tools, processes and best practices.Support the maturation of AI platforms, modules, and services that address cross-enterprise opportunities through market research and proof-of-concepts.Establish strong relationship with vendor partners to ensure strong delivery, innovation and ongoing improvement in receiving high value services.                                 Develop, construct, test and maintain architectures, such as databases and large-scale processing systems Ensure architecture will support the requirements of the data scientists, the stakeholders, and the business.Discover opportunities to acquire new data from other systems Develop and improve data set processes for data modeling, mining, and production. Employ a variety of languages and tools to marry systems togetherRecommend and implement ways to improve data reliability, efficiency, and quality. Collaborate with stakeholders including the Product owner, data science, and design teams to assist with data-related technical issues and support their data infrastructure needs.Create data tools for analytics and data scientist team members that assist them in building and optimizing the products that help business achieving their goals.Work with data and analytics experts to strive for greater functionality in data systems.Provide technology or services ownership direction on all matters related to a key functional area – to associated functional lead and peersProvide technology specific financial inputs related to both data engineering tool set costs and monthly data consumption costs.Responsible for working with stakeholders related to a key functional area to ensure synergistic collaboration and attain shared goalsResponsible for ensuring consistency of data engineering tools and processes across projects/products."Participate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate"Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesResponsible to drive technology vision and continuous improvement objectives for a functional areaDemonstrate significant technical depth to handle strategic technology prioritiesQualifications 3-5 years of IT experience with a minimum of 1 year working with Machine Learning and Cloud technology such as Microsoft Azure.  + A proven track record in deploying AI models using best-in-class MLOP's toolsets to monitor Model performance and make the necessary adjustments as required to optimize performance.Certifications in Machine Learning, Deep Learning are an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st, 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Artificial Intelligence will drive and support the evolution of the use of Artificial Intelligence solutions within the organization to satisfy the needs of agility and strategic business growth. They will implement data/machine learning  models and associated data pipelines that enable Stakeholders to analyze and develop strategic insights that can help make effective decisions and drive growth of the organization.Design, undertake and analyze data to determine patterns and insights that can optimize data ingestion and data presentation. Support the delivery of AI projects in designing and implementing the data pipelines/data streaming.Implement AI models in accordance with project requirements and AI data engineering standardsDevelop and implement datasets and databases with machine learning tools to solve real time business problemsEducate the organization both from IT (including vendors) and the business perspectives on data ingestion and data streaming tools, processes and best practices.Support the maturation of AI platforms, modules, and services that address cross-enterprise opportunities through market research and proof-of-concepts.Establish strong relationship with vendor partners to ensure strong delivery, innovation and ongoing improvement in receiving high value services.                                 Develop, construct, test and maintain architectures, such as databases and large-scale processing systems Ensure architecture will support the requirements of the data scientists, the stakeholders, and the business.Discover opportunities to acquire new data from other systems Develop and improve data set processes for data modeling, mining, and production. Employ a variety of languages and tools to marry systems togetherRecommend and implement ways to improve data reliability, efficiency, and quality. Collaborate with stakeholders including the Product owner, data science, and design teams to assist with data-related technical issues and support their data infrastructure needs.Create data tools for analytics and data scientist team members that assist them in building and optimizing the products that help business achieving their goals.Work with data and analytics experts to strive for greater functionality in data systems.Provide technology or services ownership direction on all matters related to a key functional area – to associated functional lead and peersProvide technology specific financial inputs related to both data engineering tool set costs and monthly data consumption costs.Responsible for working with stakeholders related to a key functional area to ensure synergistic collaboration and attain shared goalsResponsible for ensuring consistency of data engineering tools and processes across projects/products."Participate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate"Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesResponsible to drive technology vision and continuous improvement objectives for a functional areaDemonstrate significant technical depth to handle strategic technology prioritiesQualifications 3-5 years of IT experience with a minimum of 1 year working with Machine Learning and Cloud technology such as Microsoft Azure.  + A proven track record in deploying AI models using best-in-class MLOP's toolsets to monitor Model performance and make the necessary adjustments as required to optimize performance.Certifications in Machine Learning, Deep Learning are an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st, 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of Air Canada Cargo globally and help set the path forward for their employees, customers, and partners. Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Cargo.Create successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredPrevious Logistics, Commercial and or Operations IT experience in a regional or global capacity, considered an assetMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of Air Canada Cargo globally and help set the path forward for their employees, customers, and partners. Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Cargo.Create successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredPrevious Logistics, Commercial and or Operations IT experience in a regional or global capacity, considered an assetMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the Robotic initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in RoboticReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and manage/support SprintsAbility to create Solution Analysis documentsProvide support to developers Support in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an assetMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the Robotic initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in RoboticReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and manage/support SprintsAbility to create Solution Analysis documentsProvide support to developers Support in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an assetMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Ensure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services,, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Ensure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services,, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description  Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, and following up based on outcome to finalize and close the case. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue.Key Functions:Minimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Provide guidance and support to other groups such Airports and Contact Centers. Maintain high service quality through expertise and knowledge through sound operational decisions.Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, Using Fraud Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communications by emails or phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels.Support and participate in projects and strategy meetings representing the department.Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st 2021Proficiency in Microsoft Excel and OutlookMinimum of 1-2 years of fraud prevention and/or E-COM payments experienceExcellent interpersonal, communication, organizational skillsTeam playerExceptional written communications in the 2 official languages, English primarily and French strongly desiredSolid analytical skills and proven linked investigations capabilitiesSelf-starter, energetic with a strong sense of initiative, prioritization and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment. Do note that the shifts may be subject to change depending on operational needs which may also include weekend coverage.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description  Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, and following up based on outcome to finalize and close the case. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue.Key Functions:Minimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Provide guidance and support to other groups such Airports and Contact Centers. Maintain high service quality through expertise and knowledge through sound operational decisions.Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, Using Fraud Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communications by emails or phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels.Support and participate in projects and strategy meetings representing the department.Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st 2021Proficiency in Microsoft Excel and OutlookMinimum of 1-2 years of fraud prevention and/or E-COM payments experienceExcellent interpersonal, communication, organizational skillsTeam playerExceptional written communications in the 2 official languages, English primarily and French strongly desiredSolid analytical skills and proven linked investigations capabilitiesSelf-starter, energetic with a strong sense of initiative, prioritization and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment. Do note that the shifts may be subject to change depending on operational needs which may also include weekend coverage.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT Governance role resides within the PMO Governance team and is responsible for completing compliance reviews to ensure projects are adhering to the established standards under the project management gating framework. The Compliance Analyst reviews will validate that project teams are conducting the required process reviews with various functional owners, completing the required project artifacts and obtaining the required gate approval prior to moving to the next phase within the project.   The Analyst, IT Governance will assess non-compliance instances for size, risk and impact, and will work with project owners to ensure remediation plans have been implemented to address non-compliances.   The incumbent will have five key areas of responsibility: identification, prevention, monitoring and detection, resolution, and advisory. Key Functions Conduct regular compliance reviews to ensure that projects are operating in line with the project management gating framework.  Compliance reviews will consider the following 4 areas: Project governanceAlignment to project management gating frameworkFinancial managementCommunication management Utilized various review methodologies such as interviews, detailed document assessments and controls validation to determine compliance with project governance requirements  Review project governance execution to ensure critical project management artifacts have been completed such as business cases, project charters, baseline plans, change requests, status reports, milestones, RACI achievements, benefits, internal/external resource plans, vendor management plans & KPIs etcReview project governance execution to ensure that the following reviews are in place: project status & progress reviews, RAID reviews, steering committee reviewsEnsure that stakeholder analysis has been completed and that effective communication models are in place to meet stakeholders needs Develop compliance reports that detail non-compliances and assign prioritizations based for size, risk and impact.  Work with project owners to recommend, develop and implement acceptable remediation plans Escalate high risk non-compliances in an effective and timely manner Drive monthly / quarterly project compliance reporting to support overall IT Shared Services reporting framework Provide coaching and training to the PM community to further the adoption and compliance to the passport gating governance framework Provide input to the Resource Manager on Project Management skills gaps noted through compliance reviews.  Qualifications A relevant university degree / technical certification (and/or relevant experience)Minimum of 5+ years’ experience supporting or managing complex projectsCertification in Project Management by a recognized project management organization requiredExperience in Agile and Scrum methodologies highly preferredProven ability to work cross-functionally, communicate succinctly and efficiently, build consensus and handle complex projects in similar environmentExceptional verbal, written and presentation skills.Strong organizational, analytical, relationship management and communication skillsAbility to manage a project plan in a hybrid agile and waterfall delivery models an asset Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT Governance role resides within the PMO Governance team and is responsible for completing compliance reviews to ensure projects are adhering to the established standards under the project management gating framework. The Compliance Analyst reviews will validate that project teams are conducting the required process reviews with various functional owners, completing the required project artifacts and obtaining the required gate approval prior to moving to the next phase within the project.   The Analyst, IT Governance will assess non-compliance instances for size, risk and impact, and will work with project owners to ensure remediation plans have been implemented to address non-compliances.   The incumbent will have five key areas of responsibility: identification, prevention, monitoring and detection, resolution, and advisory. Key Functions Conduct regular compliance reviews to ensure that projects are operating in line with the project management gating framework.  Compliance reviews will consider the following 4 areas: Project governanceAlignment to project management gating frameworkFinancial managementCommunication management Utilized various review methodologies such as interviews, detailed document assessments and controls validation to determine compliance with project governance requirements  Review project governance execution to ensure critical project management artifacts have been completed such as business cases, project charters, baseline plans, change requests, status reports, milestones, RACI achievements, benefits, internal/external resource plans, vendor management plans & KPIs etcReview project governance execution to ensure that the following reviews are in place: project status & progress reviews, RAID reviews, steering committee reviewsEnsure that stakeholder analysis has been completed and that effective communication models are in place to meet stakeholders needs Develop compliance reports that detail non-compliances and assign prioritizations based for size, risk and impact.  Work with project owners to recommend, develop and implement acceptable remediation plans Escalate high risk non-compliances in an effective and timely manner Drive monthly / quarterly project compliance reporting to support overall IT Shared Services reporting framework Provide coaching and training to the PM community to further the adoption and compliance to the passport gating governance framework Provide input to the Resource Manager on Project Management skills gaps noted through compliance reviews.  Qualifications A relevant university degree / technical certification (and/or relevant experience)Minimum of 5+ years’ experience supporting or managing complex projectsCertification in Project Management by a recognized project management organization requiredExperience in Agile and Scrum methodologies highly preferredProven ability to work cross-functionally, communicate succinctly and efficiently, build consensus and handle complex projects in similar environmentExceptional verbal, written and presentation skills.Strong organizational, analytical, relationship management and communication skillsAbility to manage a project plan in a hybrid agile and waterfall delivery models an asset Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cyber Security will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cyber security role acts as a security subject matter expert and provides guidance concerning IT risks and security assessments for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. This position will be reporting to Manager, Cyber Security Advisory and AssessmentResponsibilitiesContribute to the development documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessCoordinate with operational groups and business units to set up and implement various cybersecurity controls and measures.Review and offer security recommendations for architecture diagramsAct as a subject matter expert for all application security related questions. Lead the development and implementation ot a secure development lifecycleReview, interpret and recommend remediations based on security scanning reports (SAST, DAST and pen-test)Lead the delivery of cyber capabilities for Air Canada.Advise on meeting compliance with information security policies and proceduresProvide expertise in the definition, selection and implementation of IT Security related controls to the IT DepartmentProvide security advisory services by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policiesTrack risks using the Air Canada GRC tool (Archer)Support the business initiatives, while making sure any Cyber specific risk introduced is properly managedIdentify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPlan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk contextIntroduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time,Implement and manage governance around business partner/security management both internally and externallyWork with the vendor’s teams (business and technical) to establish and review policies and IT directionPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityRepresent the organization and take an active participation on different IT business or security airline specific forumsSupporting the leadership team on strategic initiatives specific to the respective portfolioQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology with minimum 5 years in an IT Security role, operations and people leadership experience in a large companyExtensive application security, SDLC and integration understandingCertification in Information Security (CISSP, ISC, CISM,) practices and policiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Cyber Security will be working in a fast paced and innovative environment supporting the overall security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. The Specialist, Cyber security role acts as a security subject matter expert and provides guidance concerning IT risks and security assessments for Air Canada and its affiliates. He/she will evaluate Air Canada’s existing security systems to determine potential cybersecurity risks, provide inputs on security requirements for personal, commercial and financial data as well as the operation of Air Canada IT networks and infrastructure. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. This position will be reporting to Manager, Cyber Security Advisory and AssessmentResponsibilitiesContribute to the development documentation, monitoring and maintenance of information security standards, policies and protocols to ensure organizational infrastructure, data and resources are protected from unauthorized and inappropriate use or accessCoordinate with operational groups and business units to set up and implement various cybersecurity controls and measures.Review and offer security recommendations for architecture diagramsAct as a subject matter expert for all application security related questions. Lead the development and implementation ot a secure development lifecycleReview, interpret and recommend remediations based on security scanning reports (SAST, DAST and pen-test)Lead the delivery of cyber capabilities for Air Canada.Advise on meeting compliance with information security policies and proceduresProvide expertise in the definition, selection and implementation of IT Security related controls to the IT DepartmentProvide security advisory services by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to evaluate the efficacy of security systems and policiesTrack risks using the Air Canada GRC tool (Archer)Support the business initiatives, while making sure any Cyber specific risk introduced is properly managedIdentify Cyber risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPlan, coordinate and oversee activities related to the design, development and integration of information systems, operations systems and reporting systems in a business or security or risk contextIntroduce new processes and ensure that gaps in the aforementioned items are identified and addressed ahead of time,Implement and manage governance around business partner/security management both internally and externallyWork with the vendor’s teams (business and technical) to establish and review policies and IT directionPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityRepresent the organization and take an active participation on different IT business or security airline specific forumsSupporting the leadership team on strategic initiatives specific to the respective portfolioQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology with minimum 5 years in an IT Security role, operations and people leadership experience in a large companyExtensive application security, SDLC and integration understandingCertification in Information Security (CISSP, ISC, CISM,) practices and policiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security. This position will be reporting to the Sr. Manager, Cyber SecurityContribute to the Cyber Security Operations program to effectively improve Air Canada’s risk postureResponsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsManage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations programParticipate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityMonitor compliance with information security policies and proceduresAssist the security advisory team by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to identify the risk posture Reviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3-5 years of IT technology or operations experience in a large company At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security OperationsExperience with Security Risk assessment, Vulnerability Triaging and remediationsMust possess a strong technical background in various operating systems, networks, applications, databases, and cloudAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsApproaches a problem by using a logical, systematic, and sequential approachAbility to notice, interpret, and anticipate others’ concerns, and to communicate effectivelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security. This position will be reporting to the Sr. Manager, Cyber SecurityContribute to the Cyber Security Operations program to effectively improve Air Canada’s risk postureResponsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsManage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations programParticipate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityMonitor compliance with information security policies and proceduresAssist the security advisory team by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to identify the risk posture Reviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3-5 years of IT technology or operations experience in a large company At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security OperationsExperience with Security Risk assessment, Vulnerability Triaging and remediationsMust possess a strong technical background in various operating systems, networks, applications, databases, and cloudAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsApproaches a problem by using a logical, systematic, and sequential approachAbility to notice, interpret, and anticipate others’ concerns, and to communicate effectivelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Data Scientist at Air Canada, you will drive the analytical scope and method for projects using Mathematics, Stats, Machine Learning and Business Understanding to derive structure and knowledge from raw data. We are looking for a data scientist that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products and services. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products and services.Key FunctionsAccountable for the manipulation of complex and extremely varied data sets within Air Canada and external sources to solve real world problemsDesign, develop and evaluate innovative models, data science products and solutions for internal clients as well as for our data science teamOversee the day-to-day operations including the testing and maintenance of data science solutions Write highly optimized code to advance our internal Data Science Toolbox and practiceWork in a multi-disciplinary environment with specialists in machine learning, data engineering and design and provide acquired expertise in these areasEnsure the optimization of  data science models, including feature selection and build, using different techniques in the data science toolbox Accountable for the integrity of  Air Canada’s data extended to  third party sources Ensure the continued enhancement of data collection procedures,  including information that is relevant for the building analytical solutionsAccountable for  the integrity of data used for analysis and modeling Develop automated processes for large scale data analysisProvide technical guidance to junior members of the team Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021MSc or PhD level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics5 to 9 years of experience as a data scientist or in a similar roleExperience in statistical modelling and machine learning techniquesExcellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.Experience with common data science toolkits, such as Scikit learn, XGBoost, Numpy, fbprophet, etc Experience with cloud machine learning tools (Azure ML, databricks), an assetProgramming experience in at least two of the following languages: R, Python, Scala, SQLExperience in applying data science methods to business problemsExperience in applying advanced analytical and statistical methods in the commercial worldStrong presentation and communication skills, with the ability to explain complex analytical concepts to people from other fieldsKnowledge of distributed computing language such as pysparkExperience with data visualization tools such as plotly, seaborn, matplotlib, etc.Proficiency in using query languages such as SQL, Hive, Pig Experience with NoSQL databases, such as MongoDB, Cassandra, HBase Good applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skills Data-oriented personalityCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Data Scientist at Air Canada, you will drive the analytical scope and method for projects using Mathematics, Stats, Machine Learning and Business Understanding to derive structure and knowledge from raw data. We are looking for a data scientist that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products and services. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products and services.Key FunctionsAccountable for the manipulation of complex and extremely varied data sets within Air Canada and external sources to solve real world problemsDesign, develop and evaluate innovative models, data science products and solutions for internal clients as well as for our data science teamOversee the day-to-day operations including the testing and maintenance of data science solutions Write highly optimized code to advance our internal Data Science Toolbox and practiceWork in a multi-disciplinary environment with specialists in machine learning, data engineering and design and provide acquired expertise in these areasEnsure the optimization of  data science models, including feature selection and build, using different techniques in the data science toolbox Accountable for the integrity of  Air Canada’s data extended to  third party sources Ensure the continued enhancement of data collection procedures,  including information that is relevant for the building analytical solutionsAccountable for  the integrity of data used for analysis and modeling Develop automated processes for large scale data analysisProvide technical guidance to junior members of the team Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021MSc or PhD level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics5 to 9 years of experience as a data scientist or in a similar roleExperience in statistical modelling and machine learning techniquesExcellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.Experience with common data science toolkits, such as Scikit learn, XGBoost, Numpy, fbprophet, etc Experience with cloud machine learning tools (Azure ML, databricks), an assetProgramming experience in at least two of the following languages: R, Python, Scala, SQLExperience in applying data science methods to business problemsExperience in applying advanced analytical and statistical methods in the commercial worldStrong presentation and communication skills, with the ability to explain complex analytical concepts to people from other fieldsKnowledge of distributed computing language such as pysparkExperience with data visualization tools such as plotly, seaborn, matplotlib, etc.Proficiency in using query languages such as SQL, Hive, Pig Experience with NoSQL databases, such as MongoDB, Cassandra, HBase Good applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skills Data-oriented personalityCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic lT specialist focused on providing overall system management services for Air Canada’s suite of Legal, Corporate Real estate and Finance Applications.  As a Specialist, you are expected to provide real world expertise in application service design, support and delivery while we modernize and optimize our business solutions. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand. These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape in the company. Air Canada is also investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the creation of the Air Canada of tomorrow. This position will be reporting to “Senior Manager, Application Development and Maintenance” responsible for Air Canada’s Finance, Legal and CRE Systems.  Responsibilities Accountable & responsible for driving overall direction, enhancing processes, priorities & goals between the various  Finance, Legal and CRE systems, including vendor responsibilities & working on new functional areas.Provide vision for and direct oversight of Legal applications (ONIT, iManage and Workshare…) along with other Finance (PeopleSoft, Hyperion) Applications.Ensure application architecture is aligned with Air Canada’s business goals and objectives.Develop and communicate technical architecture guidance, design patterns, and standards, and collaborate with IT stakeholders in the development and evaluation of architecture-compliant solutions.Direct analysis of technology, industry and market trends, and determine their potential impact on Air Canada’s technology environment.Conduct an evaluation of the current IT environment to detect critical deficiencies, and recommend solutions for improvement.Responsible for reviewing the technical architecture from security, accessibility, data integrity, and availability points of view.Overseeing and monitoring progress on complex and/or multiple projects relative to scope, schedules, budgets and quality.Provide technology evaluation and selection advice to management teams.Preparing and distributing architectural vision, goals, standards, structure, behavior patterns, models, to all affected stakeholders.Checking conformance to standards and architectural decision and resolving design and architectural conflicts by explaining and justifying design and architectural decisions.Minimize the impact of integration on various existing processes.Responsible for working across technology functions to ensure synergistic collaboration and attain shared goals.Responsible to document support on all applications for Legal and CRE.Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role.13-15 years of technology operations and design experience in an enterprise IT organization, 3-5 years in senior roles.Very strong and detailed knowledge of ONIT, iManage, Workshare and Tririga. Understanding of PeopleSoft and Oracle database structures.Previous implementation and PeopleSoft upgrade knowledge is an asset.Excellent Scripting and implementation abilities.Direct experience working with a wide range of Legal, Corporate Real Estate or Finance Application software & application platforms.Behavioral CompetenciesPossess strong analytical, creative, problem-solving and critical thinking skills. Detail-oriented team player.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic lT specialist focused on providing overall system management services for Air Canada’s suite of Legal, Corporate Real estate and Finance Applications.  As a Specialist, you are expected to provide real world expertise in application service design, support and delivery while we modernize and optimize our business solutions. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand. These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape in the company. Air Canada is also investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the creation of the Air Canada of tomorrow. This position will be reporting to “Senior Manager, Application Development and Maintenance” responsible for Air Canada’s Finance, Legal and CRE Systems.  Responsibilities Accountable & responsible for driving overall direction, enhancing processes, priorities & goals between the various  Finance, Legal and CRE systems, including vendor responsibilities & working on new functional areas.Provide vision for and direct oversight of Legal applications (ONIT, iManage and Workshare…) along with other Finance (PeopleSoft, Hyperion) Applications.Ensure application architecture is aligned with Air Canada’s business goals and objectives.Develop and communicate technical architecture guidance, design patterns, and standards, and collaborate with IT stakeholders in the development and evaluation of architecture-compliant solutions.Direct analysis of technology, industry and market trends, and determine their potential impact on Air Canada’s technology environment.Conduct an evaluation of the current IT environment to detect critical deficiencies, and recommend solutions for improvement.Responsible for reviewing the technical architecture from security, accessibility, data integrity, and availability points of view.Overseeing and monitoring progress on complex and/or multiple projects relative to scope, schedules, budgets and quality.Provide technology evaluation and selection advice to management teams.Preparing and distributing architectural vision, goals, standards, structure, behavior patterns, models, to all affected stakeholders.Checking conformance to standards and architectural decision and resolving design and architectural conflicts by explaining and justifying design and architectural decisions.Minimize the impact of integration on various existing processes.Responsible for working across technology functions to ensure synergistic collaboration and attain shared goals.Responsible to document support on all applications for Legal and CRE.Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role.13-15 years of technology operations and design experience in an enterprise IT organization, 3-5 years in senior roles.Very strong and detailed knowledge of ONIT, iManage, Workshare and Tririga. Understanding of PeopleSoft and Oracle database structures.Previous implementation and PeopleSoft upgrade knowledge is an asset.Excellent Scripting and implementation abilities.Direct experience working with a wide range of Legal, Corporate Real Estate or Finance Application software & application platforms.Behavioral CompetenciesPossess strong analytical, creative, problem-solving and critical thinking skills. Detail-oriented team player.Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world. As we continue to grow the company into a global champion, digital is playing a leading role in all aspects of our customer’s journey. As a part of that growth we are not only investing in what we build and how we build it, but the culture we are building around it as well. Air Canada seeks a highly motivated, detail orientated Scrum Master to join the Air Canada IT Customer Digital Enablement team. The ideal candidate is responsible for bringing together the business and technical aspects of any given solution. The successful individual must be customer journey centric and have a passion for the travel industry and have a passion for creating digital experiences and must be comfortable working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model.This role will report to the Manager, Data & Analytics ResponsibilitiesLead the team on Agile/Scrum/Kanban best practices and valuesResponsible for scheduling and facilitating key agile ceremonies, such as stand-ups, planning, product demos and retrospectivesSupporting the team to identify roadblocks and remove impediments that prevent the team from delivering product features to our customersFacilitate discussions between the team and the Product Owner to collaborate on creation and estimation of user stories Increase the team’s agile fluency through coaching the team to embrace and embed agile practices in their work Facilitate discussion and conflict resolution Assist with internal and external communication at all levels of ManagementTrack the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.Work closely with Data & Analytics Ops &Dev teams to plan and oversee the overall deployments Qualifications Bachelor’s degree with 2+ years of Scrum Master experience focused on digital products and overall 4+ years of experience in IT/Software development.Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification an assetThorough understanding of Agile software development methodologies, values, and practices.Experience with Scale Agile Framework (SAFe) is an assetOutstanding facilitation skills, interpersonal skills, and experience working with multi-disciplinary teamThorough understanding of the software development lifecycle Experience with SDLC tools like JIRA, and Confluence an asset Must have exceptional communication skills, organization, and time management skills Ability to coach the team to reach their highest potentialExperience working in complex, multi-project, multi-vendor, and multi-team environmentsSelf-confidence to be assertive when taking a position Creative, resourceful, and innovative at tackling complex challenges and resolving problemsAirline or travel industry experience a plus, but not required. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world. As we continue to grow the company into a global champion, digital is playing a leading role in all aspects of our customer’s journey. As a part of that growth we are not only investing in what we build and how we build it, but the culture we are building around it as well. Air Canada seeks a highly motivated, detail orientated Scrum Master to join the Air Canada IT Customer Digital Enablement team. The ideal candidate is responsible for bringing together the business and technical aspects of any given solution. The successful individual must be customer journey centric and have a passion for the travel industry and have a passion for creating digital experiences and must be comfortable working in a high paced, high energy, collaborative environment with a focus on a continuous product delivery model.This role will report to the Manager, Data & Analytics ResponsibilitiesLead the team on Agile/Scrum/Kanban best practices and valuesResponsible for scheduling and facilitating key agile ceremonies, such as stand-ups, planning, product demos and retrospectivesSupporting the team to identify roadblocks and remove impediments that prevent the team from delivering product features to our customersFacilitate discussions between the team and the Product Owner to collaborate on creation and estimation of user stories Increase the team’s agile fluency through coaching the team to embrace and embed agile practices in their work Facilitate discussion and conflict resolution Assist with internal and external communication at all levels of ManagementTrack the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.Work closely with Data & Analytics Ops &Dev teams to plan and oversee the overall deployments Qualifications Bachelor’s degree with 2+ years of Scrum Master experience focused on digital products and overall 4+ years of experience in IT/Software development.Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification an assetThorough understanding of Agile software development methodologies, values, and practices.Experience with Scale Agile Framework (SAFe) is an assetOutstanding facilitation skills, interpersonal skills, and experience working with multi-disciplinary teamThorough understanding of the software development lifecycle Experience with SDLC tools like JIRA, and Confluence an asset Must have exceptional communication skills, organization, and time management skills Ability to coach the team to reach their highest potentialExperience working in complex, multi-project, multi-vendor, and multi-team environmentsSelf-confidence to be assertive when taking a position Creative, resourceful, and innovative at tackling complex challenges and resolving problemsAirline or travel industry experience a plus, but not required. Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Data & Analytics - Data Modeler must be an excellent communicator, both written and verbal, and have experience working with business areas to translate their business data needs and data questions into project or enhancement requirements. The incumbent must have a solid background in Data Analysis as well as on the job experience as a data modeler. This position provides the opportunity to be involved in new BI and DW solutions, such as Dashboards and Reports, Big Data Solutions and to work with many different business areas within the company. The candidate will participate in all phases of the BI/DW development life cycle as well as support the day-to-day operations as it pertains to data modeling improvements and supporting the existing platform. The candidate will own the Enterprise Data Model. He/She must have solid data modeling experience and must demonstrate an affinity for working with others to create successful Business Intelligence (BI) and Data Warehouse (DW) solutions. Responsibilities:Facilitate and/or participate in agile sessions to assess, capture, and translate complex business issues and requirements into structured data architecture and data modeling use case requirements.Hold conceptual and logical data model reviews with product managers/data subject matter experts.Must be able to abstract general principles from specifics and conceptualize and design data model.Develop, enhance, and manage conceptual data model, enterprise logical data model (LDM), physical data model (PDM) for the data platform.Ensure data lineage mapping across implementations for the platform.Understand and meet referential data integrity requirements based on business needs. Develop and/or assist in generating source to target data mapping.Perform data model consolidation and integration to integrate new silos of organizations source data to the data platform.Understand and apply logical entity-relational design concepts.Develop dimensional models and views needed for data analytics and reporting.Develop and maintain fully defined conceptual, logical and physical dimensional data models to ensure the information models are capable of meeting end user and developer needs.Develop data models and data migration strategies utilizing best practice concepts of data modeling including star schema, snowflake schema, etc.Build model aggregation layers and specific star schemas as subject areas within a logical and physical model.Qualifications University degree in computer science or in similar fields or relevant experienceExperience building and managing enterprise grade data models.Experience with relational modeling, domain modeling, Data Vault modeling  and dimensional modeling.Experience with metadata management and its use for modeling activities.Experience with creating data model and data structure in Teradata, SQL Server, PostgreSQL, or other using ER/Studio DA or Erwin Modeling.5+ years of experience using the following modeling techniques: 3rd Normal form, ERD, Dimensional modelling (Star Schema)5+ years of experience with data management standards and data model practices.Thorough knowledge of conceptual and logical data modeling and familiarity with physical database design and optimization concepts.Experience with common standards and best practices for data elements, data types, and file formats.Ability to conceive and describe the big picture.Strong quantitative and analytic skills.Proven ability to quickly work with multiple key stakeholders.Able to steer through a large corporate environment and ensure appropriate organizational data processes are met.Data analysis/profiling and reverse engineering of data. Strong knowledge of relational and multi-dimensional database architectures.Excellent interpersonal skillsStrong Communication skills, Oral and WrittenKnowledge of SQLMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Data & Analytics - Data Modeler must be an excellent communicator, both written and verbal, and have experience working with business areas to translate their business data needs and data questions into project or enhancement requirements. The incumbent must have a solid background in Data Analysis as well as on the job experience as a data modeler. This position provides the opportunity to be involved in new BI and DW solutions, such as Dashboards and Reports, Big Data Solutions and to work with many different business areas within the company. The candidate will participate in all phases of the BI/DW development life cycle as well as support the day-to-day operations as it pertains to data modeling improvements and supporting the existing platform. The candidate will own the Enterprise Data Model. He/She must have solid data modeling experience and must demonstrate an affinity for working with others to create successful Business Intelligence (BI) and Data Warehouse (DW) solutions. Responsibilities:Facilitate and/or participate in agile sessions to assess, capture, and translate complex business issues and requirements into structured data architecture and data modeling use case requirements.Hold conceptual and logical data model reviews with product managers/data subject matter experts.Must be able to abstract general principles from specifics and conceptualize and design data model.Develop, enhance, and manage conceptual data model, enterprise logical data model (LDM), physical data model (PDM) for the data platform.Ensure data lineage mapping across implementations for the platform.Understand and meet referential data integrity requirements based on business needs. Develop and/or assist in generating source to target data mapping.Perform data model consolidation and integration to integrate new silos of organizations source data to the data platform.Understand and apply logical entity-relational design concepts.Develop dimensional models and views needed for data analytics and reporting.Develop and maintain fully defined conceptual, logical and physical dimensional data models to ensure the information models are capable of meeting end user and developer needs.Develop data models and data migration strategies utilizing best practice concepts of data modeling including star schema, snowflake schema, etc.Build model aggregation layers and specific star schemas as subject areas within a logical and physical model.Qualifications University degree in computer science or in similar fields or relevant experienceExperience building and managing enterprise grade data models.Experience with relational modeling, domain modeling, Data Vault modeling  and dimensional modeling.Experience with metadata management and its use for modeling activities.Experience with creating data model and data structure in Teradata, SQL Server, PostgreSQL, or other using ER/Studio DA or Erwin Modeling.5+ years of experience using the following modeling techniques: 3rd Normal form, ERD, Dimensional modelling (Star Schema)5+ years of experience with data management standards and data model practices.Thorough knowledge of conceptual and logical data modeling and familiarity with physical database design and optimization concepts.Experience with common standards and best practices for data elements, data types, and file formats.Ability to conceive and describe the big picture.Strong quantitative and analytic skills.Proven ability to quickly work with multiple key stakeholders.Able to steer through a large corporate environment and ensure appropriate organizational data processes are met.Data analysis/profiling and reverse engineering of data. Strong knowledge of relational and multi-dimensional database architectures.Excellent interpersonal skillsStrong Communication skills, Oral and WrittenKnowledge of SQLMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a member of the Corporate Audit & Advisory team, the IT Auditor will be expected to perform risk-based audit and advisory projects within the context of Information Technology and Services at Air Canada.The scope of assignments will cover the complex systems involved in running a state-of-the-art airline as well as the processes to support those systems, focusing on maintaining the security, integrity and availability of the information. The individual will report to the Manager, IT Audit, Risk and Compliance and will work with them to help meet the annual objectives of the team.Key Functions & Accountabilities:  Assist in planning and performing company-wide, risk-based audits and studies of IT operations, processes and systems, and assess the adequacy of risk management over the Company’s business processes and information supporting the strategies for the achievement of the Company’s organizational objectives. Support preparation of reports with guidance and follow up on implementation of recommendations.Conduct audits of third-party companies providing computer and related services to the Company (including SaaS providers), and review their operations and procedures to ensure the confidentiality, integrity and availability of information; adherence to contractual terms.Document, test, and evaluate control effectiveness as well as assess/monitor gaps and remediation efforts related to IT General Controls to ensure the Company and its subsidiaries comply with rules established by Ontario Securities Commission National Instrument 52-109.Assist in preparing clear and concise audit conclusions based on evidence collected, data analytics results, root cause analysis and industry best practices.Provide support to external auditors, in matters dealing with IT system controls. Provide support for other audits and investigations where the scope includes the extensive use of Information Technology.Provide support in the compliance efforts of the organization with the Payment Card Industry – Data Security Standards (PCI-DSS). Support automation requirements of the Corporate Audit & Advisory group, and provide development assistance in the creation of continuous auditing and/or monitoring technologies.Must be able to work both independently and as part of a team.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Must hold an undergraduate degree in a computer-related field or another related discipline.Professional certification or working towards professional certifications such as CISA, ITIL.One to three years’ experience in IT audit or IT Operations management.Knowledge and awareness of the following would be an asset:IT Governance frameworks (for example, COBIT, ITIL.).Information Security frameworks and compliance programs including but not limited to NIST, PCI DSS, ISO/IEC 27001/2.Experience using data analytic tools (i.e., PowerBI).Excellent interpersonal, oral and written communication skills, including the ability to prepare concise reports. Proven analytical abilities, as well as very strong planning and organization skills to manage competing demands. Airline experience and knowledge of airline processes would be a distinct advantage.Valid passport and ability to travel (nationally and internationally), sometimes on short notice.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a member of the Corporate Audit & Advisory team, the IT Auditor will be expected to perform risk-based audit and advisory projects within the context of Information Technology and Services at Air Canada.The scope of assignments will cover the complex systems involved in running a state-of-the-art airline as well as the processes to support those systems, focusing on maintaining the security, integrity and availability of the information. The individual will report to the Manager, IT Audit, Risk and Compliance and will work with them to help meet the annual objectives of the team.Key Functions & Accountabilities:  Assist in planning and performing company-wide, risk-based audits and studies of IT operations, processes and systems, and assess the adequacy of risk management over the Company’s business processes and information supporting the strategies for the achievement of the Company’s organizational objectives. Support preparation of reports with guidance and follow up on implementation of recommendations.Conduct audits of third-party companies providing computer and related services to the Company (including SaaS providers), and review their operations and procedures to ensure the confidentiality, integrity and availability of information; adherence to contractual terms.Document, test, and evaluate control effectiveness as well as assess/monitor gaps and remediation efforts related to IT General Controls to ensure the Company and its subsidiaries comply with rules established by Ontario Securities Commission National Instrument 52-109.Assist in preparing clear and concise audit conclusions based on evidence collected, data analytics results, root cause analysis and industry best practices.Provide support to external auditors, in matters dealing with IT system controls. Provide support for other audits and investigations where the scope includes the extensive use of Information Technology.Provide support in the compliance efforts of the organization with the Payment Card Industry – Data Security Standards (PCI-DSS). Support automation requirements of the Corporate Audit & Advisory group, and provide development assistance in the creation of continuous auditing and/or monitoring technologies.Must be able to work both independently and as part of a team.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Must hold an undergraduate degree in a computer-related field or another related discipline.Professional certification or working towards professional certifications such as CISA, ITIL.One to three years’ experience in IT audit or IT Operations management.Knowledge and awareness of the following would be an asset:IT Governance frameworks (for example, COBIT, ITIL.).Information Security frameworks and compliance programs including but not limited to NIST, PCI DSS, ISO/IEC 27001/2.Experience using data analytic tools (i.e., PowerBI).Excellent interpersonal, oral and written communication skills, including the ability to prepare concise reports. Proven analytical abilities, as well as very strong planning and organization skills to manage competing demands. Airline experience and knowledge of airline processes would be a distinct advantage.Valid passport and ability to travel (nationally and internationally), sometimes on short notice.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business or Call Centre groups and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT technology, operations and people leadership experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business or Call Centre groups and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT technology, operations and people leadership experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data & Analytics will respond as a Technical Steward and a Business expert within the data management space.Mine data from primary and secondary sources, then reorganize, integrate said data in a format that can be easily read by various stakeholders.Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.Collaborate with programmers, data engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and contribute to policies for data governance.Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.Develop rules and process to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse and Big Data environment Analyze daily health of the data reporting operations. Identify and develop insight to reduce data quality issues and process gapsLead Technical Data steward activities linked to data GovernanceProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate acting as technical data stewardDesigning and maintaining data systems; this includes fixing coding errors and other data-related problems.Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Demonstrating the significance of their work in the context of local, national, and global trends that impact both their organization and industry.Qualifications 9-12 years of IT technology, operations and people leadership experience in a large company Advanced SQL, ETL Data Warehouse and Big Data experienceBachelor’s Degree in Computer Science, Information Technology, Business Intelligence or a related discipline.5+ years of Airline data management experience.Strong knowledge of data quality management and best practices.Working knowledge of data governance processes and SDLC.Understanding of data requirements gathering and ability to translate business requirements from stakeholders to technical development team. Must possess strong communication (verbal and written), research and interpersonal skills as well as excellent time-management and organizational skills, with a proven ability to be highly productive and efficient in a team driven environment. Must have strong problem-solving and analytical skills, an investigative mentality, organizational and logic skills. Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with attention to detail. Knowledge of Airline terminology is a plusMandatory Covid-19 Vaccination Required as of October 31st 2021  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Specialist, Data & Analytics will respond as a Technical Steward and a Business expert within the data management space.Mine data from primary and secondary sources, then reorganize, integrate said data in a format that can be easily read by various stakeholders.Prepare reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data.Collaborate with programmers, data engineers, and organizational leaders to identify opportunities for process improvements, recommend system modifications, and contribute to policies for data governance.Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary.Develop rules and process to control the integrity (accuracy, thoroughness, process compliance) of all data within Data Warehouse and Big Data environment Analyze daily health of the data reporting operations. Identify and develop insight to reduce data quality issues and process gapsLead Technical Data steward activities linked to data GovernanceProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate acting as technical data stewardDesigning and maintaining data systems; this includes fixing coding errors and other data-related problems.Using statistical tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics efforts.Demonstrating the significance of their work in the context of local, national, and global trends that impact both their organization and industry.Qualifications 9-12 years of IT technology, operations and people leadership experience in a large company Advanced SQL, ETL Data Warehouse and Big Data experienceBachelor’s Degree in Computer Science, Information Technology, Business Intelligence or a related discipline.5+ years of Airline data management experience.Strong knowledge of data quality management and best practices.Working knowledge of data governance processes and SDLC.Understanding of data requirements gathering and ability to translate business requirements from stakeholders to technical development team. Must possess strong communication (verbal and written), research and interpersonal skills as well as excellent time-management and organizational skills, with a proven ability to be highly productive and efficient in a team driven environment. Must have strong problem-solving and analytical skills, an investigative mentality, organizational and logic skills. Proven capability to gather, manage and synthesize large amounts of information efficiently, effectively and creatively with attention to detail. Knowledge of Airline terminology is a plusMandatory Covid-19 Vaccination Required as of October 31st 2021  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.   Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT technology, operations and people leadership experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users.Functional Accountabilities Act as the key liaison across all functional areas, including business units, IT, and external vendorsAlign business priorities with IT service delivery and translate business needs to technology requirementsCreate successful relationships with business and be a trusted point person on issues and aspects related to ITPerform business analysis, develop business plans and recommendations as requiredWork with appropriate stakeholders to proactively identify and prioritize business requirements for IT and evaluate risks associated with business requestsCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork closely with relevant stakeholders to collect and use information for improved operational performanceCommunicate analysis results and make recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsConduct requirement and systems analysis and translate business requirementsManage delivery-specific stakeholder expectations within a functional areaHandle moderate amount of technical complexity, and continuously driving development of effective technical solutions for business challenges within a functional areaProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques, and calculations for identifying ways to improve business/technical processesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role3+ years of IT technology, operations and people leadership experience in a large company Certifications in business analytics, PMI-PBA (Professional in Business Analysis), CBAP (Certified Business Analysis Professional), an asset.Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This role is under the Application Development and Maintenance (ADM) division, which function is to develop, deliver and maintain applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology and practices for evolution of processes & optimization of applications. Within ADM, the Enterprise Integration team is delivering critical services and integrations for the various lines of business of Air Canada.  The Analyst, ADM (Product Owner, APIs and Integrations) owns and controls the evolution of the API and Integrations delivered by 1 or more delivery pod. It is a key role within ADM Enterprise Integration team, which delivery model is largely outsourced, as it controls the scope of work and the evolution of core Enterprise services of Air Canada. This particular position will own all the passenger reservation APIs and the payments APIs. These are highly complex, strategic, business critical services, with an exciting evolution roadmap on its way. Key FunctionsCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirementsDocument the user stories to be implemented by the team Define the Acceptance criteria of the user storiesSupport Project Management through planning, monitoring & delivery phasesPlay an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Design APIs and integrationsProvide functional support to the development team, the technical business analysts, the test team, and to other teams and partners that consume the APIsProvide production support to triage, qualify, prioritize issues Collaborate with cross-functional teams to solve development constraints and deployment issuesMaintaining and updating technical documents and proceduresMaintains data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications Bachelor's Degree in computer science or equivalent8 years overall experience in IT, preferably from a developer backgroundStrong experience with software delivery using Agile methodologiesExperience as Analyst or Agile Product Owner within a delivery teamExperience with JIRAExperience in delivering large projects, within large (10-15people) delivery teamsKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and patterns (authentication)Demonstrate high analytical skills to gather information from disparate sources and build solutionsResponsible for handling high amount of complexity and drive decision making specific to processes and priorities for a functional areaDemonstrate significant technical depth to balance tactical and strategic prioritiesNon Technical Skills Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workAssetsExperience with Mulesoft or with another Java-based ESB (IBM IIB, Tibco BusinessWorks)Experience with an API-management software (Mulesoft API Manager, IBM API Connect, Apigee, 3scale)Experience integrating with Airline Passenger Service SystemsExperience integrating with Payment Service ProcessorsExperience with BDD (Behavioral Driven Development) Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This role is under the Application Development and Maintenance (ADM) division, which function is to develop, deliver and maintain applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology and practices for evolution of processes & optimization of applications. Within ADM, the Enterprise Integration team is delivering critical services and integrations for the various lines of business of Air Canada.  The Analyst, ADM (Product Owner, APIs and Integrations) owns and controls the evolution of the API and Integrations delivered by 1 or more delivery pod. It is a key role within ADM Enterprise Integration team, which delivery model is largely outsourced, as it controls the scope of work and the evolution of core Enterprise services of Air Canada. This particular position will own all the passenger reservation APIs and the payments APIs. These are highly complex, strategic, business critical services, with an exciting evolution roadmap on its way. Key FunctionsCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirementsDocument the user stories to be implemented by the team Define the Acceptance criteria of the user storiesSupport Project Management through planning, monitoring & delivery phasesPlay an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Design APIs and integrationsProvide functional support to the development team, the technical business analysts, the test team, and to other teams and partners that consume the APIsProvide production support to triage, qualify, prioritize issues Collaborate with cross-functional teams to solve development constraints and deployment issuesMaintaining and updating technical documents and proceduresMaintains data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications Bachelor's Degree in computer science or equivalent8 years overall experience in IT, preferably from a developer backgroundStrong experience with software delivery using Agile methodologiesExperience as Analyst or Agile Product Owner within a delivery teamExperience with JIRAExperience in delivering large projects, within large (10-15people) delivery teamsKnowledge of API-related formats (XML, JSON), protocols (SOAP, REST, HTTP action verbs) and patterns (authentication)Demonstrate high analytical skills to gather information from disparate sources and build solutionsResponsible for handling high amount of complexity and drive decision making specific to processes and priorities for a functional areaDemonstrate significant technical depth to balance tactical and strategic prioritiesNon Technical Skills Adaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workAssetsExperience with Mulesoft or with another Java-based ESB (IBM IIB, Tibco BusinessWorks)Experience with an API-management software (Mulesoft API Manager, IBM API Connect, Apigee, 3scale)Experience integrating with Airline Passenger Service SystemsExperience integrating with Payment Service ProcessorsExperience with BDD (Behavioral Driven Development) Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This team is focused on developing and driving IT risk and cybersecurity compliance strategies, policies/standards, ensuring the effectiveness of solutions, and providing IT risk management and security-focused consultative services to the organization.  The analyst will plan, execute, and help efforts to manage risk and mitigation/response, compliance, control assurance, and user awareness for the organization.  This role will be reporting to the Manager, IT Risk & Compliance Responsibilities:Assists in developing, implementing, and managing enterprise risk management strategy to ensure thorough and robust approach to monitoring, evaluating, and managing information technology & Cybersecurity risks across the enterprise Ensure adherence to laws and regulations, internal policies, processes, and proceduresIdentify potential information technology & Cybersecurity risks and assess impact, probability of occurrence and timeframeAssist in the development and implementation of a standard framework to assess the relative scope and magnitude of information technology, regulatory and compliance risksAssist in the development, implementation and monitoring approach for evaluating risks, including defining risk categories, tolerances and weightingProvide guidance and subject matter expertise regarding information technology & Cybersecurity risks and mitigation planning to stakeholders across the organizationWorks with enterprise risk groups and co-ordinates internal and external auditsOwns the risk register and compliance action items to ensure IT is compliant to Air Canada’s corporate risk requirements Supports Air Canada’s compliance to PCI- DSS, C-SOX (NI 52-109), SOC2, PEPIDA and other compliance requirements Work closely with relevant stakeholders to collect and use information for improved business and operational performanceReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsSupport in creating business casesSupport Planning and monitoring processesSupport definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesWorks within a functional area to ensure synergistic collaboration and attain shared goals.Supports the development of technical capabilities Responsible for actively supporting the development and enhancement of processes, priorities, and goals for Risk & ComplianceResponsible for driving continuous improvement objectives for Risk & ComplianceQualifications 4 or more years of IT Audit/Risk Management/Compliance (consulting experience preferred)Certified Information Systems Auditor is requiredCertified Information Systems Security Professional (CISSP) is an assetExperience in PCI, 52-109, SOC2 and ISO 27001 or equivalentA relevant University degree/technical certification, and/or relevant experience commensurate to the roleDemonstrate significant technical depth to balance tactical and strategic prioritiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This team is focused on developing and driving IT risk and cybersecurity compliance strategies, policies/standards, ensuring the effectiveness of solutions, and providing IT risk management and security-focused consultative services to the organization.  The analyst will plan, execute, and help efforts to manage risk and mitigation/response, compliance, control assurance, and user awareness for the organization.  This role will be reporting to the Manager, IT Risk & Compliance Responsibilities:Assists in developing, implementing, and managing enterprise risk management strategy to ensure thorough and robust approach to monitoring, evaluating, and managing information technology & Cybersecurity risks across the enterprise Ensure adherence to laws and regulations, internal policies, processes, and proceduresIdentify potential information technology & Cybersecurity risks and assess impact, probability of occurrence and timeframeAssist in the development and implementation of a standard framework to assess the relative scope and magnitude of information technology, regulatory and compliance risksAssist in the development, implementation and monitoring approach for evaluating risks, including defining risk categories, tolerances and weightingProvide guidance and subject matter expertise regarding information technology & Cybersecurity risks and mitigation planning to stakeholders across the organizationWorks with enterprise risk groups and co-ordinates internal and external auditsOwns the risk register and compliance action items to ensure IT is compliant to Air Canada’s corporate risk requirements Supports Air Canada’s compliance to PCI- DSS, C-SOX (NI 52-109), SOC2, PEPIDA and other compliance requirements Work closely with relevant stakeholders to collect and use information for improved business and operational performanceReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Provide support for the business analysis and technology/business integration effortsAnalyze technology trends to determine impact to the achievement of business goalsSupport in creating business casesSupport Planning and monitoring processesSupport definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesWorks within a functional area to ensure synergistic collaboration and attain shared goals.Supports the development of technical capabilities Responsible for actively supporting the development and enhancement of processes, priorities, and goals for Risk & ComplianceResponsible for driving continuous improvement objectives for Risk & ComplianceQualifications 4 or more years of IT Audit/Risk Management/Compliance (consulting experience preferred)Certified Information Systems Auditor is requiredCertified Information Systems Security Professional (CISSP) is an assetExperience in PCI, 52-109, SOC2 and ISO 27001 or equivalentA relevant University degree/technical certification, and/or relevant experience commensurate to the roleDemonstrate significant technical depth to balance tactical and strategic prioritiesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada seeks technically experienced Specialist, Data Analytics (DevOps) is highly motivated and who will be responsible for helping to define and build the future state of Air Canada’s data integration and data lake platform. You will be working closely with a team of skilled data engineers as well as our management team and other stakeholders to develop the strategy, technical solution and implementation roadmap. Successful candidate should be able to execute and automate operational processes with utmost quality, accuracy and security. This position will be reporting to the Manager, Data & Analytics. Key Responsibilities & ActivitiesResponsible for design and build-out of data models, codification of business rules, mapping of data sources to the data models (structured and unstructured), engineering of scalable ETL pipelines, development of data quality solutions, and continuous evaluation of technologies to continue to enhance the capabilities of the Data Engineering team and broader Product and Analytics teamsMake sure data engineering initiatives are properly supported at the infrastructure and architecture levelsAutomate the build and release of multiple projects by implementing automation tools and frameworks (CI/CD pipelines).Maintain code branches along with integrations of code across multiple branches.Configure complex installations and quickly resolve all defects or script issues found within the installation.Collaborate with cross-functional teams to solve development constraints and deployment issuesApply effective coding practices for error-free timely release.Maintain and update technical documents and procedures accompanied by configuration and design of database models relative to the requirements of the organizationMaintain data standard and security measures through the implementation of information technology plans, policies, and standards.Conduct metadata management, data cleansing and conformingUse sound agile development practices (code reviews, testing, etc) to develop and deliver data pipelinesProvide day-to-day support and technical expertise to both technical and non-technical teamsFollow DevOps delivery model and recommend adjustments based on results, when needed. Help implement guidelines, standards, and procedures and provide recommendations for improvements.Understand the various application architectures and ensure development of supportable automation processes. Coordinate with Architecture and Quality teams to ensure timely delivery of projects, features, bugfixes, and infrastructure improvements into multiple production environmentsLead and coordinate the go-live activities essential to the execution of the deployment plans/checklists Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology, operations and people leadership experience in a large company4+ years of DevOps or related experience with gradually increasing responsibilities and a demonstrated understanding of DevOps and technical quality control processes, artifacts and tools.Certifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Proficiency in Scala, Python, Java or Javascript, and relational databases (Oracle, DB2, SQL Server, etc.)Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) and familiarity with NoSQL databases such as Cassandra and MongoExperience with data warehousing, and cloud computing platforms like Microsoft Azure, AWS or Google Cloud. AWS certification is preferred.Experience with cloud-based monitoring logging, cost analysis toolsSolid experience as a DevOps Engineer, including automation experience with configuration management tools.Track record working with data from multiple sourcesStrong project management and organizational skillsAPI development experience an assetExperience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Knowledge of the tooling for deployment, monitoring and site reliabilityDemonstrated experience working with Agile Ops/DevOps teams, including KPI development for efficiency tracking.Experience supporting and working with cross-functional teams in a dynamic environment.Experience with Big Data technologies (e.g Hadoop, Hive, HBase, Spark, Kafka, Storm, Cassandra, Columnar Databases or Graph Databases) and with ETL technologies (e.g SSIS, Informatica or Datastage)Strong scripting (e.g. Python) and automation skills.Experience and proficiency with Linux system administration.Experience with version control repositories like GIT Knowledge of containerization tools (e.g. Docker)Understanding network topologies and common network protocols and services.Effective and professional oral and written communication skills, interfacing with internal peers, upper management, and customers.Team player and ability to function effectively in a fast paced, team-oriented work environment with a bias toward action.Ability to understand and affect decisions strategically for the interest of Air Canada first and foremost  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada seeks technically experienced Specialist, Data Analytics (DevOps) is highly motivated and who will be responsible for helping to define and build the future state of Air Canada’s data integration and data lake platform. You will be working closely with a team of skilled data engineers as well as our management team and other stakeholders to develop the strategy, technical solution and implementation roadmap. Successful candidate should be able to execute and automate operational processes with utmost quality, accuracy and security. This position will be reporting to the Manager, Data & Analytics. Key Responsibilities & ActivitiesResponsible for design and build-out of data models, codification of business rules, mapping of data sources to the data models (structured and unstructured), engineering of scalable ETL pipelines, development of data quality solutions, and continuous evaluation of technologies to continue to enhance the capabilities of the Data Engineering team and broader Product and Analytics teamsMake sure data engineering initiatives are properly supported at the infrastructure and architecture levelsAutomate the build and release of multiple projects by implementing automation tools and frameworks (CI/CD pipelines).Maintain code branches along with integrations of code across multiple branches.Configure complex installations and quickly resolve all defects or script issues found within the installation.Collaborate with cross-functional teams to solve development constraints and deployment issuesApply effective coding practices for error-free timely release.Maintain and update technical documents and procedures accompanied by configuration and design of database models relative to the requirements of the organizationMaintain data standard and security measures through the implementation of information technology plans, policies, and standards.Conduct metadata management, data cleansing and conformingUse sound agile development practices (code reviews, testing, etc) to develop and deliver data pipelinesProvide day-to-day support and technical expertise to both technical and non-technical teamsFollow DevOps delivery model and recommend adjustments based on results, when needed. Help implement guidelines, standards, and procedures and provide recommendations for improvements.Understand the various application architectures and ensure development of supportable automation processes. Coordinate with Architecture and Quality teams to ensure timely delivery of projects, features, bugfixes, and infrastructure improvements into multiple production environmentsLead and coordinate the go-live activities essential to the execution of the deployment plans/checklists Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology, operations and people leadership experience in a large company4+ years of DevOps or related experience with gradually increasing responsibilities and a demonstrated understanding of DevOps and technical quality control processes, artifacts and tools.Certifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Proficiency in Scala, Python, Java or Javascript, and relational databases (Oracle, DB2, SQL Server, etc.)Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) and familiarity with NoSQL databases such as Cassandra and MongoExperience with data warehousing, and cloud computing platforms like Microsoft Azure, AWS or Google Cloud. AWS certification is preferred.Experience with cloud-based monitoring logging, cost analysis toolsSolid experience as a DevOps Engineer, including automation experience with configuration management tools.Track record working with data from multiple sourcesStrong project management and organizational skillsAPI development experience an assetExperience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Knowledge of the tooling for deployment, monitoring and site reliabilityDemonstrated experience working with Agile Ops/DevOps teams, including KPI development for efficiency tracking.Experience supporting and working with cross-functional teams in a dynamic environment.Experience with Big Data technologies (e.g Hadoop, Hive, HBase, Spark, Kafka, Storm, Cassandra, Columnar Databases or Graph Databases) and with ETL technologies (e.g SSIS, Informatica or Datastage)Strong scripting (e.g. Python) and automation skills.Experience and proficiency with Linux system administration.Experience with version control repositories like GIT Knowledge of containerization tools (e.g. Docker)Understanding network topologies and common network protocols and services.Effective and professional oral and written communication skills, interfacing with internal peers, upper management, and customers.Team player and ability to function effectively in a fast paced, team-oriented work environment with a bias toward action.Ability to understand and affect decisions strategically for the interest of Air Canada first and foremost  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the PSS Loyalty initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in LoyaltyReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and write use cases and user storiesSupport in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an asset High school diploma or equivalence;Mandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the PSS Loyalty initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in LoyaltyReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and write use cases and user storiesSupport in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an asset High school diploma or equivalence;Mandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solution Architect – Business Intelligence (BI) will lead the translation of business strategies and requirements into specific technical solutions, applications and process designs and identify associated functional requirements.  He/She plays an integral role in the solution definition for analytics solutions and/or project deliveries as he/she assumes the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all aspects related to development, infrastructure, data and configuration management perspectives).   The BI Solution Architect will have to conduct regular detailed solution analysis and provide expert judgment pertaining to highly complex technical issues including all aspects related to development, infrastructure, data and configuration management perspectives. The BI Solution Architect must manage the balance of current and future needs in both design and content. This role requires a rare blend of skills normally found in the specialized roles of Business Analyst, Data Analyst, ETL and Reporting Specialist.Responsibilities:Create detailed solution design and reviews across relevant stakeholders to ensure alignment to the overall business needs including architecture overview, detailed solution architecture and whenever necessary the architecture decisions and performance testing documentsAnalyze, document and optimize the overall solution architecture by developing design principles, models, plans, internal standards, budgets, and processes aligned on industry best practicesProvides technical oversight and recommendations on data infrastructure (on-premise and Cloud) and BI tool configuration to project teams. Participate in the selection of relevant technologies and products when solicited Present and socialize proposed solutions to technical boards during review sessions as well as articulate and communicate designs to audiences with limited expertise related to the selected technologySupport the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activitiesSupport implementation processes in association with internal and external development teams, participate in project-related activities and enforces guidelines and standards that production teams use to help guide their workAssume responsibility for the quality of the implemented solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture teamProvide architectural leadership to development teams, and serve as the primary architect resource, and provide technical guidance and leadership to all internal and external teams involved in the implementation processCreate solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architectsSupport the identification of opportunities for continuous improvement of solution management methodologies, including obtaining feedback after the solution has been implementedBuild standard solution templates for different business use casesQualifications Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 10 years of IT experience, of which minimum 5 as a solution Experience working with integrated Enterprise systemsEffective organizational skills with strong attention to detail for production of high-quality deliverables Highly advanced expertise with data manipulation and visualization tools such as Tableau, Power BI, or other. Demonstrated ability to learn new software and systems Must have some experience in at least one of the following RDBMS environments: Teradata, MS SQL Server, Oracle.Expert knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Strong Knowledge of ETL tools such as Informatica, SSIS, or other as well as standards and best practices for ETL developmentKnowledge of Master Data and Reference Data concepts and solutionsProficiency with Business Intelligence tools Knowledge of Big Data Platforms & Tool SuiteKnowledge of Cloud Solutions & ImplementationsGood knowledge of Data Governance principlesStrong analytical and decision-making skills Expertise in APIs, web services concepts and standards. Expertise in JSON, XML, XML Schema, XSL, various XML standards and web services.Experience in designing and implementing large server software with particular attention to security, scalability and high performanceAbility to work across multiple technical teams to set direction and priorityAbility to work independently and as part of a team while demonstrating initiative and using good business acumenAbility to motivate and integrate team members Experience working within multidisciplinary and collaborative environmentsTeam player with effective interpersonal skillsOrganizing and maintaining data processes to meet ongoing data warehouse lifecycle needs Knowledge of Dimensional Data Modelling Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Solution Architect – Business Intelligence (BI) will lead the translation of business strategies and requirements into specific technical solutions, applications and process designs and identify associated functional requirements.  He/She plays an integral role in the solution definition for analytics solutions and/or project deliveries as he/she assumes the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all aspects related to development, infrastructure, data and configuration management perspectives).   The BI Solution Architect will have to conduct regular detailed solution analysis and provide expert judgment pertaining to highly complex technical issues including all aspects related to development, infrastructure, data and configuration management perspectives. The BI Solution Architect must manage the balance of current and future needs in both design and content. This role requires a rare blend of skills normally found in the specialized roles of Business Analyst, Data Analyst, ETL and Reporting Specialist.Responsibilities:Create detailed solution design and reviews across relevant stakeholders to ensure alignment to the overall business needs including architecture overview, detailed solution architecture and whenever necessary the architecture decisions and performance testing documentsAnalyze, document and optimize the overall solution architecture by developing design principles, models, plans, internal standards, budgets, and processes aligned on industry best practicesProvides technical oversight and recommendations on data infrastructure (on-premise and Cloud) and BI tool configuration to project teams. Participate in the selection of relevant technologies and products when solicited Present and socialize proposed solutions to technical boards during review sessions as well as articulate and communicate designs to audiences with limited expertise related to the selected technologySupport the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activitiesSupport implementation processes in association with internal and external development teams, participate in project-related activities and enforces guidelines and standards that production teams use to help guide their workAssume responsibility for the quality of the implemented solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture teamProvide architectural leadership to development teams, and serve as the primary architect resource, and provide technical guidance and leadership to all internal and external teams involved in the implementation processCreate solution architecture documents that describe and explain solutions attributes and associated benefits and maintain documentation in collaboration with enterprise architects as well as others solution architectsSupport the identification of opportunities for continuous improvement of solution management methodologies, including obtaining feedback after the solution has been implementedBuild standard solution templates for different business use casesQualifications Bachelor’s degree in a related field (Information Technology, Engineering). An advanced degree in a related area, an asset.Minimum of 10 years of IT experience, of which minimum 5 as a solution Experience working with integrated Enterprise systemsEffective organizational skills with strong attention to detail for production of high-quality deliverables Highly advanced expertise with data manipulation and visualization tools such as Tableau, Power BI, or other. Demonstrated ability to learn new software and systems Must have some experience in at least one of the following RDBMS environments: Teradata, MS SQL Server, Oracle.Expert knowledge of SQL and demonstrated ability to apply SQL creatively to a wide variety of business requirements Strong Knowledge of ETL tools such as Informatica, SSIS, or other as well as standards and best practices for ETL developmentKnowledge of Master Data and Reference Data concepts and solutionsProficiency with Business Intelligence tools Knowledge of Big Data Platforms & Tool SuiteKnowledge of Cloud Solutions & ImplementationsGood knowledge of Data Governance principlesStrong analytical and decision-making skills Expertise in APIs, web services concepts and standards. Expertise in JSON, XML, XML Schema, XSL, various XML standards and web services.Experience in designing and implementing large server software with particular attention to security, scalability and high performanceAbility to work across multiple technical teams to set direction and priorityAbility to work independently and as part of a team while demonstrating initiative and using good business acumenAbility to motivate and integrate team members Experience working within multidisciplinary and collaborative environmentsTeam player with effective interpersonal skillsOrganizing and maintaining data processes to meet ongoing data warehouse lifecycle needs Knowledge of Dimensional Data Modelling Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Our Loyalty Application Development Maintenance team is presently looking for a dynamic individual to fill the role of Analyst, App, Dev & Mtce – Loyalty Systems.  This position will analyze business needs and contribute to the development and improvements of the application. These are highly complex and business critical services, with an exciting evolution roadmap on its way. Key responsibilities:Provide functional support to the development team, the business analysts, the test team, and to other teams and partners that consume iFlyProvide production support to triage, qualify, prioritize issues Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Collaborate with cross-functional teams to solve development constraints and deployment issuesWork closely with vendor partners in the ADM spaceCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirements in the development of integrated IT products, across all platforms and channelsSupport Project Management through planning, monitoring & delivery phasesDefine the uses stories and acceptance criteria Provide leadership and guidance to the test team in the development of test scripts and analysis of resultsMaintain and update technical documents and proceduresMaintain data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications 3-5 years of IT technology or operations experience in a large company Experience as Analyst or Agile Product Owner within a delivery teamExperience with JiraHighly proficient with MS Office, including Microsoft Project, Visio and Internet browsersMandatory Covid-19 Vaccination Required as of October 31st 2021Non Technical SkillsAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workMust be a team player with ability to work closely with diverse groups and working stylesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Our Loyalty Application Development Maintenance team is presently looking for a dynamic individual to fill the role of Analyst, App, Dev & Mtce – Loyalty Systems.  This position will analyze business needs and contribute to the development and improvements of the application. These are highly complex and business critical services, with an exciting evolution roadmap on its way. Key responsibilities:Provide functional support to the development team, the business analysts, the test team, and to other teams and partners that consume iFlyProvide production support to triage, qualify, prioritize issues Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Collaborate with cross-functional teams to solve development constraints and deployment issuesWork closely with vendor partners in the ADM spaceCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirements in the development of integrated IT products, across all platforms and channelsSupport Project Management through planning, monitoring & delivery phasesDefine the uses stories and acceptance criteria Provide leadership and guidance to the test team in the development of test scripts and analysis of resultsMaintain and update technical documents and proceduresMaintain data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications 3-5 years of IT technology or operations experience in a large company Experience as Analyst or Agile Product Owner within a delivery teamExperience with JiraHighly proficient with MS Office, including Microsoft Project, Visio and Internet browsersMandatory Covid-19 Vaccination Required as of October 31st 2021Non Technical SkillsAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workMust be a team player with ability to work closely with diverse groups and working stylesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Dorval, Québec
    • Permanent
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is poised to take advantage of the technologies of the future to become the Artificial Intelligence employer of choice in Canada.  We plan to be one of the most proactive and ambitious participants in AI adoption in Canada by 2021.   Are you a visionary, ready to leap into the future?  Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself a valued member of an industry-leading organization?  Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. As a Solution Architect(SA) in Artificial Intelligence at Air Canada, you will drive and support the evolution of the use of Artificial Intelligence solutions within the organization while satisfying the needs of agility, strategic business growth, and development of strategic insights that can help make effective decisions. You will be responsible for the translation of business strategies and requirements into specific technical solutions, applications and process designs.  You play an integral role in the solution definition and you assume the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all solution aspects related to development, infrastructure, data and configuration management perspectives). This position will be reporting to the Senior Enterprise Solution Architecture Manager, within the Enterprise Architecture team. Responsibilities Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise system designs and change requirements to drive the organization's targeted business outcomes.Understands emerging technology trends and disruptions and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models.Translates business and technical requirements into architectural blueprints to achieve business objectives and documents all solution architecture design and analysis work.Presents and socializes proposed solutions to the solution review board (SRB) during review sessions as well as articulate and communicate designs to audiences with limited technical expertise related to the selected technology.Supports the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activities.Supports implementation processes in association with internal and external development teams, participates in project-related activities and enforces guidelines and standards.Assumes responsibility for the quality of the defined solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture team.Provides architectural leadership to development teams and serves as the primary architecture resource providing technical guidance and leadership to all internal and external teams involved in the implementation process.Creates solution architecture artifacts that describe and explain solution attributes and associated benefits and maintains documentation in collaboration with enterprise architects as well as others solution architects.Develops technical relationships across multi-disciplinary teams Qualifications Bachelor's degree or higher in Computer Science, Computer Engineering or equivalent Minimum 10 years of IT experience, of which at least 3 years as a solution architectMinimum 3 years of experience in cloud architecturesDeep knowledge of SQL, “Big data” data pipelines, architectures and data setsExperience working with big data tools: Hadoop, Spark is requiredExperience with Docker containers and Kubernetes architecture is beneficialExperience in DEVOPS pipeline and ability to automate installation and configurationExperience in data pipeline and workflow management tools, cloud services, and stream-processing systemsBackground in programming in Python, Scala, C, C++, Java is beneficialExperience working in AI startup environment or organizations with an agile cultureProfessional attitude and service orientation; superb team playerHands-on systems debugging skills to debug critical software, firmware and hardware issuesCertifications in TOGAF, Cloud platforms, Machine Learning, Deep Learning, an assetUnderstanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)Knowledge and understanding of different modeling languages (such as UML and ArchiMate). Experience with SparxEA tool an assetUnderstanding and knowledge of IT standards and controlsExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is poised to take advantage of the technologies of the future to become the Artificial Intelligence employer of choice in Canada.  We plan to be one of the most proactive and ambitious participants in AI adoption in Canada by 2021.   Are you a visionary, ready to leap into the future?  Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself a valued member of an industry-leading organization?  Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier. As a Solution Architect(SA) in Artificial Intelligence at Air Canada, you will drive and support the evolution of the use of Artificial Intelligence solutions within the organization while satisfying the needs of agility, strategic business growth, and development of strategic insights that can help make effective decisions. You will be responsible for the translation of business strategies and requirements into specific technical solutions, applications and process designs.  You play an integral role in the solution definition and you assume the overall responsibility for all technical aspects of solution delivery, from inception through design to implementation (including all solution aspects related to development, infrastructure, data and configuration management perspectives). This position will be reporting to the Senior Enterprise Solution Architecture Manager, within the Enterprise Architecture team. Responsibilities Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise system designs and change requirements to drive the organization's targeted business outcomes.Understands emerging technology trends and disruptions and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models.Translates business and technical requirements into architectural blueprints to achieve business objectives and documents all solution architecture design and analysis work.Presents and socializes proposed solutions to the solution review board (SRB) during review sessions as well as articulate and communicate designs to audiences with limited technical expertise related to the selected technology.Supports the delivery of the solution by providing insights to the application development teams and project managers that plan and execute delivery activities.Supports implementation processes in association with internal and external development teams, participates in project-related activities and enforces guidelines and standards.Assumes responsibility for the quality of the defined solution and its adherence to technology strategies, standards and best practices defined by the enterprise architecture team.Provides architectural leadership to development teams and serves as the primary architecture resource providing technical guidance and leadership to all internal and external teams involved in the implementation process.Creates solution architecture artifacts that describe and explain solution attributes and associated benefits and maintains documentation in collaboration with enterprise architects as well as others solution architects.Develops technical relationships across multi-disciplinary teams Qualifications Bachelor's degree or higher in Computer Science, Computer Engineering or equivalent Minimum 10 years of IT experience, of which at least 3 years as a solution architectMinimum 3 years of experience in cloud architecturesDeep knowledge of SQL, “Big data” data pipelines, architectures and data setsExperience working with big data tools: Hadoop, Spark is requiredExperience with Docker containers and Kubernetes architecture is beneficialExperience in DEVOPS pipeline and ability to automate installation and configurationExperience in data pipeline and workflow management tools, cloud services, and stream-processing systemsBackground in programming in Python, Scala, C, C++, Java is beneficialExperience working in AI startup environment or organizations with an agile cultureProfessional attitude and service orientation; superb team playerHands-on systems debugging skills to debug critical software, firmware and hardware issuesCertifications in TOGAF, Cloud platforms, Machine Learning, Deep Learning, an assetUnderstanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)Knowledge and understanding of different modeling languages (such as UML and ArchiMate). Experience with SparxEA tool an assetUnderstanding and knowledge of IT standards and controlsExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
    • Terrebonne, Québec
    • Permanent
    Are you an IT technician with more than 5 years of experience? Are you looking for the opportunity to evolve and take on large-scale projects within a growing company in Terrebonne? Are you "customer service" oriented and have a keen interest in Cloud environments? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as an IT technician?•Group Insurance;•RRSP program;•4 weeks of paid vacation;•Competitive salary.ResponsibilitiesReporting to the IT Director, the incumbent based in Terrebonne will be responsible for:•Respond to requests from company users and act as N1 to N3 support;•Act as a reference for other technicians on the team;•Ensure the reliability, efficiency, performance and security of the IT park in collaboration with the IT director;•Contribute to projects for the evolution of the company's multi-site network architecture towards a cloud infrastructure;•Participate in various one-off projects relating to IT infrastructure;•Provide training to users on new cloud platforms.QualificationsTo excel in this role, you will need the following technical knowledge:•5 years minimum experience as an IT technician;•Knowledge of Windows server, Active Directory, GPO, etc .;•Agility with M365 (Teams, Sharepoint, Azure, etc.);•Knowledge of the MacOs environment, an asset;•Bilingual (French and English);•Demonstrate solid autonomy;•Hold a valid driver's license (Travel required).SummaryThank you for applying for this IT technician position in Terrebonne. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you an IT technician with more than 5 years of experience? Are you looking for the opportunity to evolve and take on large-scale projects within a growing company in Terrebonne? Are you "customer service" oriented and have a keen interest in Cloud environments? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as an IT technician?•Group Insurance;•RRSP program;•4 weeks of paid vacation;•Competitive salary.ResponsibilitiesReporting to the IT Director, the incumbent based in Terrebonne will be responsible for:•Respond to requests from company users and act as N1 to N3 support;•Act as a reference for other technicians on the team;•Ensure the reliability, efficiency, performance and security of the IT park in collaboration with the IT director;•Contribute to projects for the evolution of the company's multi-site network architecture towards a cloud infrastructure;•Participate in various one-off projects relating to IT infrastructure;•Provide training to users on new cloud platforms.QualificationsTo excel in this role, you will need the following technical knowledge:•5 years minimum experience as an IT technician;•Knowledge of Windows server, Active Directory, GPO, etc .;•Agility with M365 (Teams, Sharepoint, Azure, etc.);•Knowledge of the MacOs environment, an asset;•Bilingual (French and English);•Demonstrate solid autonomy;•Hold a valid driver's license (Travel required).SummaryThank you for applying for this IT technician position in Terrebonne. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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