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    2 jobs found for bilingual call center in montreal

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      • Montréal, Québec
      • Contract
      Our client in the insurance industry is seeking a Bilingual Call Center Representative to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $19.01per hour.Responsibilities:This is a Call Centre/Billing Collections Representative - Ability to handle 50-60 calls per day / Capacité à gérer 50-60 appels par jour. Note: This position does not require sales of products or calling clients for non-payment. It is strictly inbound calls from customers regarding their statements.Offer excellent customer service to brokers and internal / external customers regarding the collection of premium payable directly to the company. Resolve discrepancies by working in collaboration with the underwriting and our brokers.Responsibilities:• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesAdvantages• Work for a well-known insurance company• Earn $19.01 per hour• Work in DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm (Rotating, 7.5 hours/day) Qualifications• Bilingual• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles• Knowledge of the General system (an asset)• Good knowledge of Excel and Word• Ability to adapt to changeLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $19.28 per hour• Work in DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm (Rotating, 7.5 hours/day)RESPONSIBILITIES• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesQUALIFICATIONS• Bilingual• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles• Knowledge of the General system (an asset)• Good knowledge of Excel and Word• Ability to adapt to changeSUMMARYOur client in the insurance industry is seeking a Bilingual Call Center Representative to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $19.28 per hour.
      Our client in the insurance industry is seeking a Bilingual Call Center Representative to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $19.01per hour.Responsibilities:This is a Call Centre/Billing Collections Representative - Ability to handle 50-60 calls per day / Capacité à gérer 50-60 appels par jour. Note: This position does not require sales of products or calling clients for non-payment. It is strictly inbound calls from customers regarding their statements.Offer excellent customer service to brokers and internal / external customers regarding the collection of premium payable directly to the company. Resolve discrepancies by working in collaboration with the underwriting and our brokers.Responsibilities:• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesAdvantages• Work for a well-known insurance company• Earn $19.01 per hour• Work in DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm (Rotating, 7.5 hours/day) Qualifications• Bilingual• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles• Knowledge of the General system (an asset)• Good knowledge of Excel and Word• Ability to adapt to changeLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $19.28 per hour• Work in DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm (Rotating, 7.5 hours/day)RESPONSIBILITIES• Handle all incoming calls and emails for Personal Lines & Commercial Lines• Modify billing methods• Modify banking information• Transaction & application of credit card payments• Reinstatement of cancelled policies based on approved guidelinesQUALIFICATIONS• Bilingual• Ability to handle several tasks quickly and precisely in a proactive environment• 1-2 years’ experience in a call centre• Precise and proficient typing skills• Organized• Logical and Analytical• Knowledge of basic Accounting Principles• Knowledge of the General system (an asset)• Good knowledge of Excel and Word• Ability to adapt to changeSUMMARYOur client in the insurance industry is seeking a Bilingual Call Center Representative to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $19.28 per hour.
      • Montréal, Québec
      • Contract
      Our client in the insurance industry is seeking a Bilingual Account Receivable Analyst to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $21.13 per hour.Responsibilities:• Provides excellent broker service while reconciling Broker submissions, analyzing Premium and Suspense Activity. • Resolves discrepancies between billed and paid receivables by effectively communicating with internal underwriting business units and escalating issues to Management. • Collects broker billed premiums for the assigned group of National Brokers. • Investigates, gathers and presents solutions to relatively complex customer inquiries and provide prompt and effective Broker Service per department Service Levels.• Provides internal customers with expert advice on Broker premium payment process, efficient processing and recording of premium related cash transactions, and monthly balancing of the cash received to paid receivables and suspense entries.• Monitors and reports to Front Line Manager, collection results for the assigned group of Brokers, troubleshoots unreconciled accounts and escalates issues and recommends process improvements.• Records Broker statement and remittance history log, impact of late payment submission on the cash flow, and write off probability.• Prepares and maintains material premium unpaid balance log, with detailed description of collection activity.Qualifications• Bilingual •College Diploma or University Degree majoring in Accounting/Finance/Business.• 1-2 years of Insurance Accounts Receivable experience.• Accounting background.• Advanced Microsoft office Excel, Word, PowerPoint and Access skills.• Strong analytical and investigative skills, demonstrates attention to detail and quality.• Excellent verbal, telephone communication and written communication skills.• Ability to work in a fast paced environment with minimum supervision, and prioritize tasks based on importance level.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $21.13 per hour• DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Monday-Friday 8:30 am-5:30 pmRESPONSIBILITIES• Provides excellent broker service while reconciling Broker submissions, analyzing Premium and Suspense Activity. • Resolves discrepancies between billed and paid receivables by effectively communicating with internal underwriting business units and escalating issues to Management. • Collects broker billed premiums for the assigned group of National Brokers. • Investigates, gathers and presents solutions to relatively complex customer inquiries and provide prompt and effective Broker Service per department Service Levels.• Provides internal customers with expert advice on Broker premium payment process, efficient processing and recording of premium related cash transactions, and monthly balancing of the cash received to paid receivables and suspense entries.• Monitors and reports to Front Line Manager, collection results for the assigned group of Brokers, troubleshoots unreconciled accounts and escalates issues and recommends process improvements.• Records Broker statement and remittance history log, impact of late payment submission on the cash flow, and write off probability.• Prepares and maintains material premium unpaid balance log, with detailed description of collection activity.QUALIFICATIONS• College Diploma or University Degree majoring in Accounting/Finance/Business.• 1-2 years of Insurance Accounts Receivable experience.• Accounting background.• Advanced Microsoft office Excel, Word, PowerPoint and Access skills.• Strong analytical and investigative skills, demonstrates attention to detail and quality.• Excellent verbal, telephone communication and written communication skills.• Ability to work in a fast paced environment with minimum supervision, and prioritize tasks based on importance level.SUMMARYOur client in the insurance industry is seeking a Bilingual Account Receivable Analyst to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $21.13 per hour.
      Our client in the insurance industry is seeking a Bilingual Account Receivable Analyst to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $21.13 per hour.Responsibilities:• Provides excellent broker service while reconciling Broker submissions, analyzing Premium and Suspense Activity. • Resolves discrepancies between billed and paid receivables by effectively communicating with internal underwriting business units and escalating issues to Management. • Collects broker billed premiums for the assigned group of National Brokers. • Investigates, gathers and presents solutions to relatively complex customer inquiries and provide prompt and effective Broker Service per department Service Levels.• Provides internal customers with expert advice on Broker premium payment process, efficient processing and recording of premium related cash transactions, and monthly balancing of the cash received to paid receivables and suspense entries.• Monitors and reports to Front Line Manager, collection results for the assigned group of Brokers, troubleshoots unreconciled accounts and escalates issues and recommends process improvements.• Records Broker statement and remittance history log, impact of late payment submission on the cash flow, and write off probability.• Prepares and maintains material premium unpaid balance log, with detailed description of collection activity.Qualifications• Bilingual •College Diploma or University Degree majoring in Accounting/Finance/Business.• 1-2 years of Insurance Accounts Receivable experience.• Accounting background.• Advanced Microsoft office Excel, Word, PowerPoint and Access skills.• Strong analytical and investigative skills, demonstrates attention to detail and quality.• Excellent verbal, telephone communication and written communication skills.• Ability to work in a fast paced environment with minimum supervision, and prioritize tasks based on importance level.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $21.13 per hour• DT Montreal• Work full-time hours (7.5 hrs/day)• 3-month contract with possibility of extension• Monday-Friday 8:30 am-5:30 pmRESPONSIBILITIES• Provides excellent broker service while reconciling Broker submissions, analyzing Premium and Suspense Activity. • Resolves discrepancies between billed and paid receivables by effectively communicating with internal underwriting business units and escalating issues to Management. • Collects broker billed premiums for the assigned group of National Brokers. • Investigates, gathers and presents solutions to relatively complex customer inquiries and provide prompt and effective Broker Service per department Service Levels.• Provides internal customers with expert advice on Broker premium payment process, efficient processing and recording of premium related cash transactions, and monthly balancing of the cash received to paid receivables and suspense entries.• Monitors and reports to Front Line Manager, collection results for the assigned group of Brokers, troubleshoots unreconciled accounts and escalates issues and recommends process improvements.• Records Broker statement and remittance history log, impact of late payment submission on the cash flow, and write off probability.• Prepares and maintains material premium unpaid balance log, with detailed description of collection activity.QUALIFICATIONS• College Diploma or University Degree majoring in Accounting/Finance/Business.• 1-2 years of Insurance Accounts Receivable experience.• Accounting background.• Advanced Microsoft office Excel, Word, PowerPoint and Access skills.• Strong analytical and investigative skills, demonstrates attention to detail and quality.• Excellent verbal, telephone communication and written communication skills.• Ability to work in a fast paced environment with minimum supervision, and prioritize tasks based on importance level.SUMMARYOur client in the insurance industry is seeking a Bilingual Account Receivable Analyst to work a 3 - month assignment in Montreal. The successful candidate will work 37.5 hours per week at a rate of $21.13 per hour.

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